We are looking for a hands-on and knowledgeable healthtech leader that is eager to jump into and build a Customer Success function at a growing healthcare data platform startup.
\nAs Head of Customer Success at Zus, you will be responsible for leading and optimizing the Customer Success function, with a primary focus on enterprise Value-based Care customers.
\nThe successful candidate will drive customer satisfaction, retention, and growth by implementing effective strategies, processes, and metrics.
\nThis person will partner with all parts of the organization to ensure our customers are highly engaged and growing their usage of the Zus Aggregated Profile.
\nThis role will report to the Chief Commercial Officer and will build and lead a team as Zus grows.
\nWe're a remote first company and this person should be comfortable in a hybrid setup where they are either coming into our Boston office or traveling in on a regular basis.
\nZus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations.
\nWe are looking for an experienced Staff Engineer to join the platform team at Zus, which builds our core data services. The ideal candidate will be excited to take on the challenge of processing, storing, and delivering the entire health records of millions of patients, providing low latency and high-availability for all operations.
\nAs part of our team, you will:
\nYou are a good fit because you:
\nIt would be awesome if you were:
\nAdditional Information:
\nZus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations.
\nAs Interoperability Operations Analyst, you'll build the metrics, intelligence, and tooling that make it possible for every customer on the Zus network to have access to the most comprehensive clinical data possible and understand exactly what they have.
\nWe are looking for a strategic, technical, and highly execution-oriented Head of Marketing to lead the next phase of our go-to-market growth.
\nAs Head of Marketing, you will own the strategy and execution across product marketing, growth marketing, brand, events, demand generation, content, and marketing operations. You will partner closely with Sales, Product, Customer Success, and Executive Leadership to drive pipeline growth, sharpen positioning, elevate the Zus brand, and modernize our marketing systems and workflows through automation and AI.
\nWe will offer you a competitive compensation package that reflects the value you bring to the team, robust benefits that include health insurance, wellness benefits, 401k with a match, unlimited PTO, and the opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it).
\nPlease note that research shows that candidates from underrepresented backgrounds often don't apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.
","enriched_at":1779969732157},{"id":"job_24e016b4-7b8","title":"Future Zusers","source_url":"https://jobs.lever.co/zushealth/5663a4bd-c398-4df3-9f95-65dc37454750","location":"Boston","job_type":"full-time","experience_level":null,"work_arrangement":"remote","category":"Engineering","description":"We're looking for a talented individual to join our G&A team as a Future Zuser. As a shared health data platform, we're committed to accelerating healthcare data interoperability by providing easy-to-use patient data via API, embedded components, and direct EHR integrations.\n\nOur mission is to catalyze healthcare's greatest inventors by maximizing the value of patient insights. We partner with HIEs and other data networks to aggregate patient clinical history and then translate that history into user-friendly information at the point of care.\n\nResponsibilities:\n\n* Collaborate with our team to develop and implement new features and functionality\n* Work closely with our engineering team to ensure seamless integration with our platform\n* Provide exceptional customer support and resolve any issues that may arise\n\nBenefits:\n\n* Competitive compensation package including cash and equity\n* Robust benefits including health insurance, wellness benefits, and 401k with a match\n* Unlimited PTO and flexible work arrangements\n\nIf you're passionate about disrupting the current healthcare system and want to be part of a dynamic team, we encourage you to apply.","enriched_at":1776431640156}],"category_normalised":[{"category":"operations","count":2},{"category":"engineering","count":2},{"category":"marketing","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":1},{"week_start":"2026-05-25","count":1},{"week_start":"2026-06-22","count":1},{"week_start":"2026-07-13","count":2}],"trend":"stable","wow_pct":100},"momentum":{"recent_14d":0,"prior_14d":2,"growth_pct":-100,"classification":"stable"},"salary_vs_industry":{"company_median":202500,"industry_median":null,"percentile":null,"sample_size":4,"by_region":[{"region":"United States","company_median":220000,"industry_median":null,"sample":3}],"transparency_pct":80,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":5,"industry_total":5,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.266,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":4,"share_pct":100}],"emerging":[],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":1,"exec_prior_90d_avg":0.3,"exec_growth_pct":233,"notable_exec_hires":[{"title":"Head of Customer Success","location":"Boston, MA","posted_at":"2026-07-15"}]},"posting_dynamics":{"median_days_open":33,"industry_median_days_open":null,"long_open_count":1,"closure_rate_pct":0}}}}