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You will play a pivotal role in making strategic priorities relevant and meaningful at every level of the organization, and being a trusted advisor from pre to post sales.</p>\n<p>Your results expertise will enable our customers to increase the business results they realize from the WorkBoard platform over time.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Leading executive conversations and working sessions</li>\n<li>Deck creation, design, and graphical representation of complex concepts for executive-level presentations</li>\n<li>Leveraging your natural curiosity to quickly understand a client’s business while demonstrating tact and poise under pressure</li>\n<li>Delivering exceptional customer experience and value to customers</li>\n<li>Communicating &amp; listening with the ability to credibly and confidently engage executives</li>\n<li>Understanding complex, matrix organizations and navigating them effectively to create value for both our clients and the company</li>\n<li>Mapping and understanding existing strategy execution and portfolio management processes and partner with clients on a path forward</li>\n</ul>\n<p>Within one month, you will:</p>\n<ul>\n<li>Build a deep understanding of our buyer, their pain points, our methodology, and how we work as a team</li>\n<li>Deep-dive with Customer Success, Sales, and Product Management teams to learn more about our solution, go-to-market, and roadmap</li>\n<li>Meet with 5 enthusiastic WorkBoard customers and 5 prospective customers</li>\n<li>Know your client teams and the objectives and key results they are looking to achieve</li>\n<li>Be a daily user of WorkBoard and SFDC</li>\n</ul>\n<p>Within three months, you will:</p>\n<ul>\n<li>Guide 15+ clients in setting and aligning an ROI-based value journey</li>\n<li>Be a valued partner by helping more than 40 leaders use WorkBoard’s Agents, Scorecards, Biz Reviews, and Meetings</li>\n<li>Spend a great deal of time with our amazing customers</li>\n<li>Lead white glove enablement sessions with 20 senior leaders</li>\n<li>Have successfully secured 2 commitments to be a customer reference</li>\n</ul>\n<p>Within six months, you will:</p>\n<ul>\n<li>Have two dozen executive and chief of staff customer relationships</li>\n<li>Know your customers are continually getting value by creating a successful track-record of closing renewals, securing expansion and up-sell opportunities, and closing services revenue</li>\n</ul>","enriched_at":1792163054021},{"id":"job_ec738d8e-c58","title":"Director, Strategic Services (London)","source_url":"https://job-boards.greenhouse.io/workboard/jobs/8304082002","location":"London, England","job_type":"full-time","experience_level":"executive","work_arrangement":"remote","category":"Operations","description":"<p>As the Director of Strategic Services, you will provide prospective and new customers with expert advice on how to better execute strategy and maximize performance, drive an excellent platform launch and introduction process, and serve as an active guide in the early stages of a customer&#39;s journey to define and achieve measurable value that increases over time.</p>\n<p>You will form strategic advisor relationships with C-Level Executives, and coach their teams to define, communicate, and operationalize their results achievement. You will play a pivotal role in making strategic priorities relevant and meaningful at every level of the organization, and being a trusted advisor from pre to post sales.</p>\n<p>Your results expertise will enable our customers to increase the business results they realize from the WorkBoard platform over time.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Leading executive conversations and working sessions</li>\n<li>Deck creation, design, and graphical representation of complex concepts for executive-level presentations</li>\n<li>Leveraging your natural curiosity to quickly understand a client’s business while demonstrating tact and poise under pressure</li>\n<li>Delivering exceptional customer experience and value to customers</li>\n<li>Communicating &amp; listening with the ability to credibly and confidently engage executives</li>\n<li>Understanding complex, matrix organizations and navigating them effectively to create value for both our clients and the company</li>\n<li>Mapping and understanding existing strategy execution and portfolio management processes and partner with clients on a path forward</li>\n</ul>\n<p>Within one month, you will:</p>\n<ul>\n<li>Build a deep understanding of our buyer, their pain points, our methodology, and how we work as a team</li>\n<li>Deep-dive with Customer Success, Sales, and Product Management teams to learn more about our solution, go-to-market, and roadmap</li>\n<li>Meet with 5 enthusiastic WorkBoard customers and 5 prospective customers</li>\n<li>Know your client teams and the objectives and key results they are looking to achieve</li>\n<li>Be a daily user of WorkBoard and SFDC</li>\n</ul>\n<p>Within three months, you will:</p>\n<ul>\n<li>Guide 15+ clients in setting and aligning an ROI-based value journey</li>\n<li>Be a valued partner by helping more than 40 leaders use WorkBoard’s Agents, Scorecards, Biz Reviews, and Meetings</li>\n<li>Spend a great deal of time with our amazing customers</li>\n<li>Lead white glove enablement sessions with 20 senior leaders</li>\n<li>Have successfully secured 2 commitments to be a customer reference</li>\n</ul>\n<p>Within six months, you will:</p>\n<ul>\n<li>Have two dozen executive and chief of staff customer relationships</li>\n<li>Know your customers are continually getting value by creating a successful track-record of closing renewals, securing expansion and up-sell opportunities, and closing services revenue</li>\n</ul>","enriched_at":1791637586884},{"id":"job_c16f6d1b-1ac","title":"Customer Success Manager (Bay Area, CA)","source_url":"https://job-boards.greenhouse.io/workboard/jobs/8671043002","location":"Redwood City, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Operations","description":"<p>We are seeking a Customer Success Manager to consult with clients on achieving their company&#39;s strategy and applying our solution to make alignment and accountability easy.</p>\n<p>As a Customer Success Manager, you will form strategic advisor relationships with C-Level Executives and coach their teams to manage, communicate, and operationalize their results achievement.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Construct and execute self-sustaining programs that alter the way global companies run their businesses and drive outcomes.</li>\n<li>Form deep, trusted relationships with Senior Executives and Program Teams.</li>\n<li>Train and enable customers to increase business results from the WorkBoard platform.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5-8 years of overall work experience with 3 years in Customer Success, Program Management, Consulting, or Professional Services.</li>\n<li>Experience working in a high-growth SaaS technology company.</li>\n<li>Comfortable working with AI tools and an AI-forward mindset.</li>\n<li>Experience with strategy execution and strategic portfolio management is a plus.</li>\n</ul>\n<p>Within one month, you will:</p>\n<ul>\n<li>Be certified as a WorkBoard Expert and OKR Coach.</li>\n<li>Deep-dive with sales, customer success, and strategic services teams.</li>\n<li>Articulate the value, benefits, and relevance of our platform.</li>\n</ul>\n<p>Within three months, you will:</p>\n<ul>\n<li>Lead customer success plans and Program Teams at client accounts.</li>\n<li>Measure, plan, optimize, and ensure program drives results achievement for customers.</li>\n<li>Build an active WorkBoard community.</li>\n</ul>\n<p>Within six months, you will:</p>\n<ul>\n<li>Manage 10-15 client teams.</li>\n<li>Develop two-dozen champions for WorkBoard.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Discretionary Time off &amp; sick days</li>\n<li>Paid holidays</li>\n<li>Health insurance</li>\n<li>401K with employer matching</li>\n<li>Quarterly All-Hands Meetings</li>\n</ul>","enriched_at":1785816311550},{"id":"job_6f1c14dd-a8d","title":"Solution Engineer","source_url":"https://job-boards.greenhouse.io/workboard/jobs/8634352002","location":"Sofia","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We are looking for a Solution Engineer to join our Customer Success team in Sofia, Bulgaria. As a Solution Engineer, you will span pre- and post-sales, working closely with Account Executives, Customer Success Managers, and Implementation specialists.</p>\n<p>In pre-sales, you will be the technical proof that moves deals forward. In post-sales, you will ensure customers go live fast, integrate deeply, and reach adoption milestones ahead of schedule.</p>\n<p>You will bring an AI-first mindset and familiarity with Strategic Portfolio Management (SPM) and OKR platforms. You will know how to translate technical depth into business value , and you will be as comfortable presenting to a CTO as you are debugging an API integration at midnight before a go-live.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Standing up and customizing demo instances quickly , showcasing WorkBoardAI&#39;s full depth to prospects in a way that maps to their specific use case.</li>\n<li>Configuring SSO, SCIM, bulk imports, and permission structures across complex enterprise identity environments.</li>\n<li>Designing and building integrations with systems like Workday, Jira, Salesforce, and BambooHR.</li>\n<li>Writing and maintaining API-based solutions that extend platform capability for demanding customer environments.</li>\n<li>Navigating enterprise IT and security teams with confidence, and translating their requirements into a workable implementation plan.</li>\n<li>Turning patterns you see across customer deployments into repeatable playbooks the whole team can use.</li>\n</ul>\n<p><strong>What You&#39;ll Achieve</strong> Within one month, you’ll:</p>\n<ul>\n<li>Become a daily user of WorkBoardAI and develop a deep understanding of the platform&#39;s AI, OKR, and integration capabilities.</li>\n<li>Shadow demo walkthroughs and technical evaluations with the sales team to understand how we win.</li>\n<li>Meet key customers , including accounts like Infobip, Renault Group, and AstraZeneca , and understand their integration and provisioning setups.</li>\n<li>Get to know the customer facing and product teams across Sofia, the US, and India, and understand how the pre- and post-sales motion fits together.</li>\n<li>Deliver your first demo to a WorkBoardAI teammate with confidence.</li>\n</ul>\n<p>Within three months, you’ll:</p>\n<ul>\n<li>Own demo instance creation end-to-end for at least 5 prospective customers, with demos tailored to their personas and use cases.</li>\n<li>Complete your first SSO/SCIM provisioning setups independently on 5+ enterprise accounts.</li>\n<li>Support 5+ integration projects (Workday, Jira, or similar), from requirements to go-live.</li>\n<li>Be the go-to technical resource for the Sofia CS&amp;S pod , AEs and CSMs know to loop you in early.</li>\n<li>Have action plans in place to hit your Key Results for the first half of the year.</li>\n</ul>\n<p>Within six months, you’ll:</p>\n<ul>\n<li>Maintain a portfolio of configured demo environments the sales team relies on for every major deal.</li>\n<li>Own the provisioning and integration runbook for the team , a living document that makes every future deployment faster.</li>\n<li>Independently manage technical relationships with 10+ enterprise customers, with a track record of on-time, high-quality go-lives.</li>\n<li>Be contributing product feedback to the WorkBoardAI product team based on patterns you&#39;ve identified across customer implementations.</li>\n<li>Have established yourself as a trusted technical advisor to at least 5 senior customer stakeholders.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>3–5+ years in a technical customer-facing role: solutions engineering, implementation engineering, technical account management, or similar.</li>\n<li>Hands-on experience with REST APIs, webhooks, SSO/SAML, SCIM, and enterprise integration patterns , and you can configure, test, and troubleshoot them yourself.</li>\n<li>AI-first mindset and familiarity with Strategic Portfolio Management (SPM) and OKR platforms.</li>\n<li>Fluent in English and based in Sofia, available to come into the office 2 days a week.</li>\n<li>Experience supporting enterprise SaaS deployments in mid-market and large accounts is a plus.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive salary and performance bonus</li>\n<li>25 days of PTO and company holidays</li>\n<li>Additional Health insurance w/ Bulstrad Life</li>\n<li>Hybrid working , 2 days/week in the Sofia office</li>\n<li>Bi-weekly All-Hands Meetings</li>\n<li>And much more!</li>\n</ul>","enriched_at":1784138769510},{"id":"job_c9f801ae-3fb","title":"Director, Strategic Services","source_url":"https://job-boards.greenhouse.io/workboard/jobs/8235170002","location":"Redwood City, California","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Operations","description":"<p>We are seeking a Director of Strategic Services to join our team. As a Director of Strategic Services, you will provide prospective and new customers with expert advice on how to better execute strategy and maximize performance, drive an excellent platform launch and introduction process, and serve as an active guide in the early stages of a customer&#39;s journey to define and achieve measurable value that increases over time.</p>\n<p>You will form strategic advisor relationships with C-Level Executives, and coach their teams to define, communicate, and operationalize their results achievement. You will play a pivotal role in making strategic priorities relevant and meaningful at every level of the organization, and being a trusted advisor from pre to post sales.</p>\n<p>Your results expertise will enable our customers to increase the business results they realize from the WorkBoard platform over time.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Providing expert advice on strategy execution and performance maximization</li>\n<li>Driving platform launch and introduction processes</li>\n<li>Serving as a trusted advisor to senior leadership teams</li>\n<li>Aligning execution with long-range and short-range goals</li>\n<li>Developing and deploying impactful strategies to accelerate client and company growth</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Minimum of 10 years of work experience</li>\n<li>Experience at a strategy firm such as McKinsey, Bain, BCG, or a management consulting firm like PwC, Accenture, Deloitte, or Slalom</li>\n<li>Strong interest and experience in strategy development, strategy deployment, and operating model optimization</li>\n<li>Proven experience leading enterprise-level implementation or consulting engagements</li>\n<li>Exceptional communication and storytelling skills</li>\n<li>Passion for helping organizations achieve their best possible results</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Flexible PTO &amp; sick days</li>\n<li>Paid holidays</li>\n<li>Health insurance</li>\n<li>401K with employer matching</li>\n<li>Quarterly Bonuses based on company performance</li>\n<li>Bi-weekly All-Hands Meetings</li>\n</ul>\n<p>The US base salary range for this full-time position is $165-200k OTE annual salary.</p>","enriched_at":1782813942576}],"category_normalised":[{"category":"operations","count":4},{"category":"engineering","count":1}],"velocity":{"weeks":[{"week_start":"2026-06-29","count":1},{"week_start":"2026-07-13","count":1},{"week_start":"2026-08-03","count":1},{"week_start":"2026-10-05","count":1},{"week_start":"2026-10-12","count":1}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":2,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":152400,"industry_median":null,"percentile":null,"sample_size":3,"by_region":[{"region":"Unknown","company_median":151250,"industry_median":null,"sample":2}],"transparency_pct":80,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":5,"industry_total":5,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.495,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":3,"share_pct":60},{"region":"United Kingdom","count":1,"share_pct":20},{"region":"United States","count":1,"share_pct":20}],"emerging":[],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":2,"exec_prior_90d_avg":0.3,"exec_growth_pct":567,"notable_exec_hires":[{"title":"Director, Strategic Services (Atlanta)","location":"Atlanta, Georgia","posted_at":"2026-10-16"},{"title":"Director, Strategic Services (London)","location":"London, England","posted_at":"2026-10-10"}]},"posting_dynamics":{"median_days_open":41,"industry_median_days_open":null,"long_open_count":2,"closure_rate_pct":0}}}}