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As a Workplace Manager, you will be responsible for the Workplace Experience and Operations for our offices in Albania.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>You are the primary point of contact for landlords, vendors, and local stakeholders for all workplaces within Albania.</li>\n<li>Implement policies, procedures, and programs to ensure well-managed and maintained buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.</li>\n<li>Lead workplace programs, including food &amp; beverages, lockers, mail services, space planning, reception experience, and workplace technology.</li>\n<li>Manage site-specific workplace projects and initiatives to improve the workplace.</li>\n<li>Streamline accessibility of our offices and services.</li>\n<li>Promote a high level of employee satisfaction by ensuring prompt responses to concerns and needs.</li>\n<li>Develop and maintain a detailed understanding of Wolt&#39;s business and key factors influencing their service requirements.</li>\n<li>Build strong relationships with business leaders and local teams.</li>\n<li>Coordinate activities, financials, vendors, and staffing required for current and future needs.</li>\n<li>Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.</li>\n<li>Collaborate with Global Real Estate, Facilities, IT, Safety, Security, and Sustainability teams to roll out global policies and initiatives.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high-growth environment.</li>\n<li>Strong and passionate customer focus.</li>\n<li>Proven Vendor Management experience.</li>\n<li>Excellent written and verbal communication skills in English.</li>\n<li>Ability to work autonomously in a fast-moving environment.</li>\n<li>Willing to participate in First Aider and Fire Warden Training.</li>\n</ul>","enriched_at":1792994438106},{"id":"job_4798bac2-c70","title":"Workplace Manager","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8233003","location":"Zagreb, Croatia","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Facilities & Maintenance","description":"<h3>Job Overview</h3>\n<p>We are seeking an experienced Workplace Manager to join our team at Wolt&#39;s Zagreb office. As a Workplace Manager, you will be responsible for shaping our workplace experience and running operations.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Serve as primary point of contact for landlords, vendors, and local stakeholders for all workplaces within your country.</li>\n<li>Implement policies, procedures, and programs to ensure well-managed buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.</li>\n<li>Lead workplace programs, including food &amp; beverages, lockers, mail services, space planning, reception experience, and workplace technology.</li>\n<li>Manage site-specific workplace projects and initiatives to improve the workplace.</li>\n<li>Streamline accessibility of offices and services, ensuring spaces and services are easy to navigate and use.</li>\n<li>Promote high employee satisfaction by addressing concerns and needs of occupants.</li>\n<li>Develop and maintain relationships with business leaders and local teams to understand their business functions and deliver workplace experience strategies.</li>\n<li>Coordinate activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure, and operations.</li>\n<li>Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.</li>\n<li>Collaborate with global stakeholders to roll out global policies and initiatives.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Multi-year experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high growth environment.</li>\n<li>Strong and passionate customer focus.</li>\n<li>Proven vendor management experience.</li>\n<li>Excellent written and verbal communication skills in English.</li>\n<li>Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset.</li>\n<li>Willing to participate in First Aider and Fire Warden Training.</li>\n<li>Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack, and Zoom.</li>\n</ul>","enriched_at":1792994409726},{"id":"job_76713b0c-2ab","title":"Workplace Coordinator","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8230253","location":"Tallinn","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Facilities & Maintenance","description":"<h3>Job Overview</h3>\n<p>We are seeking an experienced Workplace Coordinator to join our Wolt Workplace team in Tallinn, Estonia. As a Workplace Coordinator, you will be responsible for ensuring our offices are properly set up for collaboration and focus, as well as implementing workplace programs that cater to a diverse population of onsite and remote employees.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Manage vendors and day-to-day implementation of policies, procedures, and programs to ensure well-managed buildings with a focus on functionality, comfort, safety, sustainability, and efficiency.</li>\n<li>Lead workplace programs, including food &amp; beverages, lockers, mail services, space planning, reception experience, and workplace technology.</li>\n<li>Manage site-specific workplace projects and initiatives to improve the workplace.</li>\n<li>Streamline accessibility of our offices and services, ensuring spaces and services are easy to navigate and use.</li>\n<li>Promote a high level of employee satisfaction by responding to concerns and needs of occupants.</li>\n<li>Develop and maintain relationships with business leaders and local teams to understand their business functions and deliver workplace experience strategies.</li>\n<li>Coordinate activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure, and operations.</li>\n<li>Establish, maintain, and manage vendor relationships and implement clear KPIs and contract management processes.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Experience in Office, Workplace, or Facilities Management in a global organization within a fast-paced and high-growth environment.</li>\n<li>Strong and passionate customer focus.</li>\n<li>Proven vendor management experience.</li>\n<li>Event management experience a bonus.</li>\n<li>Excellent written and verbal communication skills in English.</li>\n<li>Ability to work autonomously in a fast-moving environment.</li>\n</ul>\n<h3>Compensation</h3>\n<p>The successful candidate&#39;s starting pay will fall within the pay range of €2,000-€2,250 EUR per month.</p>","enriched_at":1792993524958},{"id":"job_69f4a201-29f","title":"Wolt Market Budaörs Warehouse - Raktári munkatárs","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8188376","location":"Budapest","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Logistics & Supply Chain","description":"<h3>Job Overview</h3>\n<p>We are seeking a Warehouse Worker to join our Wolt Market Budaörs Warehouse team. As a Warehouse Worker, you will play a crucial role in ensuring the smooth operation of our warehouse, focusing on picking and packing orders, managing inventory, and maintaining a clean and organized work environment.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Commissioning outgoing goods: sorting and packing dry goods onto pallets according to Wolt Market site orders</li>\n<li>Receiving incoming goods, recording them in our system using a PDA, and following internal processes</li>\n<li>Conducting daily and weekly inventories, supporting stock accuracy</li>\n<li>Maintaining warehouse order and cleanliness</li>\n<li>Actively participating in daily warehouse processes</li>\n<li>Later: daily communication with stores</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Physical fitness and ability to handle heavy loads (maximum lifting weight: 20 kg)</li>\n<li>Accuracy and precision – attention to detail is crucial in commissioning</li>\n<li>Reliability, good work ethic, teamwork</li>\n<li>Basic digital skills (ability to learn PDA / handheld barcode reader usage)</li>\n<li>Warehouse experience is an advantage, but not required – we provide training</li>\n<li>Valid forklift license is an advantage</li>\n<li>Experience in a food warehouse is an advantage</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Predictable working hours: Monday to Friday, 8:00–16:30</li>\n<li>Gross monthly salary: up to HUF 600,000</li>\n<li>Net OTP SZÉP-card benefit: HUF 32,000 after three months&#39; probation period</li>\n<li>Wolt employee discount credits</li>\n<li>Travel support if applicable</li>\n<li>Opportunity to obtain a forklift license with company support</li>\n<li>Company-supported health insurance</li>\n<li>All You Can Move Card option</li>\n<li>Opportunity for overtime on holidays with statutory supplements</li>\n<li>Comprehensive training, long-term and stable employment</li>\n<li>Career advancement opportunities</li>\n</ul>","enriched_at":1792993500529},{"id":"job_24ba913e-e42","title":"VAT Manager","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8220475","location":"Helsinki, Finland","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are seeking a VAT Manager to join our team as an in-house advisor on VAT matters across the business. You will work closely with Finance, Legal, Business, and Product teams, translating VAT rules into clear, practical guidance for the wider organisation.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Provide VAT advisory support to multiple teams and projects across the business</li>\n<li>Review new products and features for their VAT treatment and implications</li>\n<li>Review contracts from a VAT perspective, flagging risks and suggesting language</li>\n<li>Identify, assess, and manage VAT risks</li>\n<li>Support in VAT audits, coordinating with tax authorities and internal stakeholders</li>\n<li>Support specific reporting obligations, such as CESOP, as an SME</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Solid experience in VAT, including advisory work</li>\n<li>Experience with tax audits</li>\n<li>Strong communication skills, with the ability to translate VAT rules into practical, non-technical guidance</li>\n<li>A background in financial services VAT and experience with CESOP reporting is a nice-to-have, but not essential</li>\n</ul>\n<p>Benefits: You will join a small, senior tax team with real ownership over VAT matters across Wolt&#39;s markets. Expect varied, hands-on work as the business expands into new products and geographies, plus the chance to shape how VAT advisory is done at Wolt.</p>","enriched_at":1792990024130},{"id":"job_d556f847-425","title":"Trust and Safety Associate","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8173457","location":"Ramat Gan, Israel","job_type":"full-time","experience_level":"entry","work_arrangement":"onsite","category":"Customer Service","description":"<h3>Job Overview</h3>\n<p>At Wolt, a Finnish technology company, we&#39;re seeking a Trust and Safety Associate to join our Operations Team in Ramat Gan, Israel. As a Trust and Safety Associate, you will primarily focus on handling escalations from couriers and investigating unusual incidents.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Make sure Courier Partners meet our level of standard and performance</li>\n<li>Act as an escalation point for any queries or issues</li>\n<li>Support the Operations Team on off-boarding/courier agreement terminations</li>\n<li>Collaborate with our Support team to maintain a high level of service at all times</li>\n<li>Interact with 3rd parties regarding Couriers&#39; performance</li>\n</ul>\n<h3>Work Schedule</h3>\n<ul>\n<li>Sunday: Evening shift only , 16:00–23:00</li>\n<li>Monday–Thursday: Two shift options , 16:00–23:00 / 15:00–22:00</li>\n<li>Friday &amp; Saturday:</li>\n<li>Morning: 09:00–16:00</li>\n<li>Evening: 16:00–23:00</li>\n<li>Minimum availability requirement: 4 shifts per week, including at least 2 shifts during Friday and Saturday</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Previous experience working as a customer service representative</li>\n<li>Excellent communicator and team motivator</li>\n<li>Ability to lead by example and show direction</li>\n<li>Fluent in Hebrew and English</li>\n<li>Proactive planner and thorough thinker</li>\n<li>Expert in expressing social skills and confident in challenging situations</li>\n</ul>\n<h3>Our Commitment to Diversity and Inclusion</h3>\n<p>We&#39;re committed to growing and empowering a more inclusive community within our company, industry, and cities.</p>","enriched_at":1792990001200},{"id":"job_49e917b3-9ec","title":"Training Manager","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8185290","location":"Tbilisi","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Human Resources","description":"<h3>Job Overview</h3>\n<p>As a Training Manager at Wolt, you will oversee training efforts within the Shared Service Centre Team, ensuring alignment with global standards while addressing local needs.</p>\n<h3>Key Responsibilities</h3>\n<h4>Team Management</h4>\n<ul>\n<li>Manage and lead Training Leads and Training Specialists to ensure effective execution of training programs.</li>\n<li>Oversee the development and performance of the Training Team, ensuring all trainers are equipped to meet local and global objectives.</li>\n</ul>\n<h4>KPI Tracking and Development</h4>\n<ul>\n<li>Track and report on relevant Training KPIs to ensure the effectiveness of training programs and drive continuous improvement.</li>\n<li>Analyze training performance data to identify areas for enhancement and drive strategic changes based on those insights.</li>\n</ul>\n<h4>Train-the-Trainer Certification</h4>\n<ul>\n<li>Implement and track the Train-the-Trainer certification process, ensuring trainers are prepared to deliver high-quality learning experiences.</li>\n<li>Ensure trainers are certified and maintain ongoing competency through continuous evaluation.</li>\n</ul>\n<h4>Learning Strategy Development</h4>\n<ul>\n<li>Manage high-volume, cohort-based onboarding programs that deliver consistent agent readiness across the SSC.</li>\n<li>Develop instructional learning strategies tailored to the needs of SSC, focusing on both onboarding and continuous learning.</li>\n<li>Collaborate with global teams to define and validate new training approaches that enhance learning effectiveness.</li>\n</ul>\n<h4>Project and Initiative Rollouts</h4>\n<ul>\n<li>Lead the rollout of global training projects and initiatives, ensuring that the SSC team is aligned with global standards.</li>\n<li>Coordinate with local teams to implement global changes and customize the delivery of these initiatives to suit local nuances.</li>\n</ul>\n<h4>Global-Local Collaboration</h4>\n<ul>\n<li>Serve as the key liaison between local teams and the global training organization, ensuring that local feedback and requests are communicated and considered in global decision-making.</li>\n<li>Partner with cross-functional teams to identify performance trends and prioritize improvement efforts across the SSC agent population.</li>\n<li>Act as the SSC&#39;s primary voice in global training design and delivery, surfacing local performance patterns, flagging content gaps, and co-developing learning solutions with the global training team.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Leadership and Team Development: Proven ability to lead and inspire a training team.</li>\n<li>Data-Driven Decision Making: Skilled in interpreting data to measure training effectiveness.</li>\n<li>Instructional Design: Knowledgeable in creating tailored learning strategies.</li>\n<li>Project Management: Strong project coordination skills.</li>\n<li>Performance Consulting: Able to work with cross-functional partners to diagnose performance gaps.</li>\n<li>Clear Communicator: Able to bridge global and local teams effectively.</li>\n<li>Adaptable &amp; Culturally Aware: Flexible in approach, with sensitivity to cultural differences.</li>\n<li>Problem Solver with a Strategic Lens: Quick to identify challenges and implement improvements.</li>\n<li>Attention to Detail: Meticulous in ensuring training content and delivery meet global standards and local expectations.</li>\n<li>Accountability for SSC Success: Deep commitment to the growth and wellbeing of the SSC Team.</li>\n<li>Languages: Fluent English is required.</li>\n<li>Location: Available to work from our Tbilisi office.</li>\n</ul>","enriched_at":1792989983173},{"id":"job_369ebf8b-ec7","title":"Tax Manager","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8127910","location":"Helsinki, Finland","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are seeking a Tax Manager to join our team at Wolt. As a numbers-driven tax professional, you will assist with tax audits, contribute to various tax-related projects, and support certain tax reporting tasks. The exact mix of work will evolve over time as our needs change.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Contribute to a wide range of tax-related projects in direct and indirect tax and transfer pricing</li>\n<li>Work with large volumes of tax data to find creative and efficient ways to gather, structure, and utilise it</li>\n<li>Assist in tax audits across our operating markets</li>\n<li>Support certain tax reporting tasks</li>\n<li>Explore opportunities to automate and streamline tax processes, including through AI</li>\n<li>Take on an evolving scope as the team and business grow</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>A numbers-oriented mindset with strong analytical skills</li>\n<li>Genuine interest in data and a creative approach to sourcing and using it efficiently</li>\n<li>Interest in AI and automation is a strong plus</li>\n<li>Broad understanding of different tax areas; exposure to employment taxes is beneficial</li>\n<li>Comfortable working in a role with a wide, evolving scope, and happy to take ownership of shaping it</li>\n<li>Ability to work autonomously in a fast-moving international environment, strong relationship-building and customer service mindset, and a true growth mindset to consistently learn and develop skills</li>\n</ul>","enriched_at":1792989952134},{"id":"job_c7e59d9a-f92","title":"Support Team Lead","source_url":"https://job-boards.greenhouse.io/wolt/jobs/8066639","location":"Budapest, Hungary","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Customer Service","description":"<h3>About the Role</h3>\n<p>As a Support Team Lead at Wolt, you&#39;ll lead and grow a high-performing support team by hiring top talent, mentoring team members, and ensuring performance targets are exceeded. You&#39;ll set a high bar for service, lead by example, and foster a team culture of excellence, engagement, and accountability.</p>\n<h3>Day-to-Day Responsibilities</h3>\n<p>You&#39;ll recruit, mentor, and manage a customer-facing support team, provide regular feedback, and hold performance reviews to ensure KPI achievement. You&#39;ll lead by example in customer interactions, set ambitious service targets, run team engagement initiatives, analyze data, and collaborate cross-functionally.</p>\n<h3>Expectations</h3>\n<p>Requirements include previous experience leading a customer-facing team, strong communication skills in Hungarian and English, an analytical mindset, a passion for mentoring, and the ability to multitask in a fast-paced environment.</p>\n<h3>Benefits</h3>\n<p>Wolt offers Wolt Credits, an Employee Assistance Programme (EAP), a cafeteria with SZÉP card, and breakfast, fruits, and snacks in the office.</p>\n<h3>Commitment to Diversity and Inclusion</h3>\n<p>Wolt is committed to growing and empowering a more inclusive community, hiring and cultivating diverse teams from all backgrounds, experiences, and perspectives.</p>","enriched_at":1792989937340},{"id":"job_aae0def7-64a","title":"Support Team Lead","source_url":"https://job-boards.greenhouse.io/wolt/jobs/7547095","location":"Almaty, 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