As a Technical Communicator, you will create a variety of technical content, from traditional documentation to engaging video tutorials, to enhance user experience and drive product adoption.
\nYou will work closely with product managers, engineers, and subject matter experts to gather information, analyse complex technical concepts, and translate them into clear and concise formats.
\nKey Responsibilities:
\nRequirements:
\nPreferred Skills and Experience:
\nBenefits:
\nAs a Level 1 Support Specialist in our Platform team, you will be responsible for providing pro-active technical support and incident management services for Vista's Cloud, SaaS, and managed service clients globally.
\nThis role requires working outside of normal business hours, or on weekend days, on an occasional or ad-hoc basis or scheduled on an on-call or rotating-day basis. Any such after-hours work will be well coordinated and compensated for.
\nAt the tier 1 role level, we'd expect to see that you are starting to practice some basic leadership capabilities and that you will often need to seek guidance or instruction. As you further develop, towards tier 2 level, we'd expect you to be a self-starter, infrequently needing to seek guidance or instruction.
\nYou'll take proactive measures to prevent software issues and consistently achieve business goals and metrics successfully, promptly, and accurately.
\nKey responsibilities include:
\nProactive Services:
\nPlatform:
\nIf you enjoy a challenge and working in a dynamic and collaborative team, you'll love working at Vista.
","enriched_at":1779865438613},{"id":"job_7cfb7b79-9f8","title":"Support Specialist - Platform","source_url":"https://apply.workable.com/j/D6D3D9B055","location":"Los Angeles","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"IT","description":"As a Level 3 Support Specialist in our Platform team, you will be responsible for providing pro-active technical support and incident management services for Vista's Cloud, SaaS, and managed service clients globally.
\nThis role requires working outside of normal business hours, or on weekend days, which may be on an occasional or ad-hoc basis or scheduled on an on-call or rotating-day basis. Any such after-hours work will be well coordinated and compensated for.
\nYou will lead by example and assist with mentoring/training new staff, responding to and resolving Incidents logged for Cloud/VMS/SaaS, working collaboratively with Vista teams globally to resolve incidents, reading and understanding program code to assist with problem solving, using SQL Server and SQL statements to assist with problem solving, using Azure and monitoring tools to assist with problem solving, reading and interpreting error logs, recording all details of support calls into Vista's issues system, and being available on rotation with a cell phone for urgent after-hours support issues.
\nYou will continuously build expertise in the platform and product and act as a subject matter expert for those product areas within Services, escalated access/support/modifications/config for the platform that aren't in the user interface or in tooling, becoming proficient in the use of tools for platform monitoring, work on platform monitoring technology and alerting to grow the maturity of the system, performing technical configuration to support client requests or project work, and contributes to support documentation, articles, playbooks, etc...
\nYou'll need 3 years or more experience working in IT support or services type role, experience working with Azure, SaaS, VMS, Cloud (preferred), Microsoft AZ900, AZ104 (preferred), strong knowledge of SQL Server and networking, and undergraduate degree in IT (preferred).
\nYou are a strong team player who create value and builds trust through your contribution and your genuine care in doing your best for your team, an effective communicator who builds trust through your open, honest and constructive communication style, constantly improve the way we work and create value by challenging the status quo, take action and create value though intelligent risks and prioritising what's most important for Vista Group, and create value by believing in the magic of cinema and seeking to understand the bigger picture of the wider business and industry, to better contribute towards the success of Vista Group.
","enriched_at":1779865429238},{"id":"job_5ad6ee85-ff6","title":"Software Engineer - Software Integrations","source_url":"https://apply.workable.com/j/A1157674D4","location":"Cape Town","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"Working in an agile environment as an Intermediate Integrations Engineer, you will provide technical solutions focused on enabling the core Vista software suite to interoperate with payment platforms, ERP systems, 3rd party promotions, and regional compliance requirements.
\nAbout the role:
\nRequirements:
\nThis is a hybrid role with a home and office-based split, requiring regular weekly (2 days per week) attendance in the Cape Town office.
","enriched_at":1779422613982},{"id":"job_c104348b-555","title":"Senior Business Analyst","source_url":"https://apply.workable.com/j/3B53998B8C","location":"Auckland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"In this Senior BA role, you will execute global compliance initiatives with precision and clarity.
\nEnsuring timely, audience-specific communication and coordination across legal, product, engineering, and executive teams.
\nThis role is action-oriented, process-driven, and helps maintain trust by balancing urgency with business priorities.
\nYou will lead global product compliance projects from initiation to delivery, apply critical thinking to ensure actions are necessary and proportionate, communicate concisely and explicitly with varied stakeholders, monitor the global compliance landscape to identify upcoming changes affecting us and our clients, own and maintain the compliance roadmap (mapping laws to client impact) with key dates, critical path and interdependencies, proactively review new products and features for compliance impact and add to the roadmap where appropriate, act as a product owner for some product compliance integrations, create concise, neutral documents for review pairing key legal excerpts with interpretations for traceability and input from others, ensure adherence to internal processes and regulatory timelines, communicate timelines and priorities with an understanding of overall business priorities, foster cross-functional respect and shared accountability, achieve goals with the other Business Analysts, Engineers, Product Managers and Architects in particular to ensure alignment across legal, product, and engineering perspectives, collaborate with regulatory bodies, regulation third parties and clients.
\nRequirements:
\nStrong critical thinking, takes ownership and drives progress, concise and explicit communication, builds constructive relationships, translates business needs and regulatory material into clear requirements/user stories, supports new or improved approaches to solving problems, confident workshop facilitation, proven, relevant experience in the software industry, experience using Business Analysis and Project Management tools and techniques.
\nFor this particular role, we are currently only considering applicants with the right to live and work in New Zealand without the need for employer sponsorship.
","enriched_at":1778270579626},{"id":"job_6a68a0a8-44f","title":"Senior Software Engineer","source_url":"https://apply.workable.com/j/E6CC267C03","location":"Auckland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"Job Title: Senior Software Engineer\n\nYou'll play a key role in the continued technical and functional quality, and excellence, of some core Vista products. As a senior software engineer, you'll contribute to the design, development, and implementation of new frontend and backend features and functionality, and the enhancement, and on-going maintenance, of existing applications.\n\nResponsibilities:\n\n- Using your extensive C#, .Net and React experience, you'll contribute to the design, development, and implementation of new frontend and backend features and functionality, and the enhancement, and on-going maintenance, of existing applications\n\n- Collaborating with team members, other engineering teams, and the architecture and product teams, you'll design and implement new features and functionality, maintain quality, and ensure responsiveness and security of applications\n\n- Producing and ensuring consistent code integrity and development, you'll help to mentor and guide less experienced engineers\n\nRequirements:\n\n- Deep knowledge of JS, React Typescript, and front-end test-suites\n\n- Deep knowledge of C#, .NET6+, SQL Server\n\n- Knowledge of user experience best practice for web and mobile applications\n\n- API Integrations, Data Repositories\n\n- Docker / Kubernetes / Octopus / Agile\n\n- Microsoft Azure\n\n- Advanced coding and problem-solving ability\n\nBenefits:\n\n- Excellent work/life balance including a 4 ½ day working week\n\n- Hybrid working (home and office-based split, requiring 1-2 days attendance per week in the Auckland office)\n\n- Medical and Life insurance (after qualifying period)\n\n- Volunteer day, enhanced paid parental leave and wellness benefits\n\n- Strong mentoring & career development focus\n\n- Fun team events including the Vista Innovation Cup","enriched_at":1773073253951},{"id":"job_87bcf78f-981","title":"Test Engineers X 2 (including Senior Test Engineer)","source_url":"https://apply.workable.com/j/7AB04F1538","location":"Auckland CBD, Auckland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"We are looking for Automation Test Engineers with an eye for detail and who puts quality in the forefront. You will be part of an Agile team working across various parts of the extensive Vista product set. You will gain knowledge in a broad range of tooling to support your journey to become a great test analyst.
\nIf you enjoy challenges, and want to work in a dynamic and very collaborative team, you’ll love working at Vista.
\nResponsibilities
\nBenefits
\nJoin our skilled software engineering team and play a key role in delivering technical and functional quality, and excellence, of machine learning enabled solutions for film forecasting, distribution negotiation, automated scheduling, and business analysis.
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