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San Francisco Examiner","url":"https://news.google.com/rss/articles/CBMi5gFBVV95cUxNU09jcC1PM2ZtMDNmUVNOc3pCX0tUNU5RNExHdVVaOHliY0RxUjdFQmszZ3N4dTlBeXB5blUxaVhzVGloQTFWLVlKMW5pLWN4RHkycVZBa0tXNjI5MnQ5ZVRUY0F4RE40V2FjWmc2MnQyR3ppY1htQmRGc2IzOUxORVhqR0U5UmVUYTM2SmtXdnk1b0VjMVczYzdRV2NKVWRhY0lnRndUQzloMkFTQS1TTU5IUjkwckJGWTN2MG1vb3lpZC1XWXF0R1FPb2U5VG5oczNBSmUxdXdvWGhxQ3EySXVjRF9OZw?oc=5","publisher":"San Francisco Examiner","date":"2026-05-06","snippet":"Yet another SF tech company is cutting jobs San Francisco Examiner"},{"title":"$30 billion Twilio CEO wakes at 4:30 a.m., works Sundays and runs laps in his house between meetings - Fortune","url":"https://news.google.com/rss/articles/CBMingFBVV95cUxNMmlCWUd2U3huLVN5SDRwTVU1a01JS0dzbG9pLXVmX25pbzdzcVk1WXY4OFkwbUp3TmVnR0I5MTNjLUdLa0N3czUzYm4wTk1nRGk5TlpOYkY1TTVrU3VEaVdUWUFudU5STHNOSk5iSU9iYjlBbnhISVp0N2o2UVRYcXItOU8yS0RfWGpnT21XZ0p5cFF6NmF2RjhhUFBNUQ?oc=5","publisher":"Fortune","date":"2026-05-19","snippet":"$30 billion Twilio CEO wakes at 4:30 a.m., works Sundays and runs laps in his house between meetings Fortune"},{"title":"Twilio's second act is all about AI, and investors are buying it - 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US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>We are seeking a Principal Engineer to join our Compliance Experiences team at Twilio. As a Principal Engineer (P5), you will own the technical strategy for a platform that processes millions of requests. You will be expected to pioneer AI-driven development workflows using LLMs and agentic agents to accelerate code generation, automate architectural reviews, and synthesize complex global telecommunications regulations into executable logic.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.</li>\n<li>Lead by example in using AI coding assistants to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping.</li>\n<li>Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.</li>\n<li>Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.</li>\n<li>Mentor and uplift senior and staff engineers, fostering a culture of technical curiosity, ownership, and continuous learning.</li>\n<li>Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities, and lead the team through complex production incidents with a focus on long-term remediation.</li>\n<li>Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>16+ years of experience designing and developing highly available, high-scale, secure, mission-critical cloud-native enterprise distributed systems.</li>\n<li>Expert proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).</li>\n<li>Architectural mastery: deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing &#39;five-nines&#39; (99.999%) resilient systems.</li>\n<li>AI-native workflow: demonstrated experience using AI tools to significantly accelerate software delivery.</li>\n<li>API excellence: a track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.</li>\n<li>Data savvy: experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).</li>\n<li>Infrastructure as Code: proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.</li>\n<li>Leadership: proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.</li>\n</ul>\n<p>Location: Remote - US</p>\n<p>Travel: Occasional travel may be required to participate in project or team in-person meetings.</p>\n<p>What We Offer:</p>\n<ul>\n<li>Competitive pay</li>\n<li>Generous time off</li>\n<li>Ample parental and wellness leave</li>\n<li>Healthcare</li>\n<li>Retirement savings program</li>\n<li>Much more</li>\n</ul>","enriched_at":1781885802492},{"id":"job_140a899e-5cf","title":"Machine Learning Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7996774","location":"Remote - Ireland","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications. As a Machine Learning Engineer on the Conversation Intelligence team, you&#39;ll develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design and development of machine learning solutions, ensuring accuracy, performance, security, and scalability.</li>\n<li>Implement and maintain end-to-end AI/ML pipelines - from data ingestion and feature engineering through to model development, validation, and deployment.</li>\n<li>Instrument AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health.</li>\n<li>Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies.</li>\n<li>Collaborate across planning, design, and code review phases contributing to product and technical discussions.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.</li>\n<li>2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML framework.</li>\n<li>Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment.</li>\n<li>Proficiency in Python or similar OO language.</li>\n<li>Excellent written and verbal communication skills.</li>\n</ul>\n<p>Location: Remote - Ireland</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.</p>","enriched_at":1781885754744},{"id":"job_374c4792-b80","title":"Machine Learning Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/8007455","location":"Remote - Spain","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>As a Machine Learning Engineer on the Conversation Intelligence team, you&#39;ll develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale. You&#39;ll work alongside experienced ML practitioners to ship real features that directly shape how businesses understand their customers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design and development of machine learning solutions, ensuring accuracy, performance, security, and scalability.</li>\n<li>Implement and maintain end-to-end AI/ML pipelines from data ingestion and feature engineering through to model development, validation, and deployment.</li>\n<li>Instrument AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health.</li>\n<li>Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies.</li>\n<li>Collaborate across planning, design, and code review phases contributing to product and technical discussions.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.</li>\n<li>2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML framework.</li>\n<li>Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment.</li>\n<li>Proficiency in Python or similar OO language.</li>\n<li>Excellent written and verbal communication skills.</li>\n</ul>\n<p>Desired:</p>\n<ul>\n<li>Hands-on experience with conversational AI, or LLM fine-tuning and prompt engineering in a production context.</li>\n<li>Exposure to agentic AI frameworks.</li>\n<li>Familiarity with MLOps/LLMOps tooling.</li>\n</ul>\n<p>Location: This role will be remote from Spain.</p>\n<p>Travel: You may be required to travel occasionally to participate in project or team in-person meetings.</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.</p>","enriched_at":1781885719459},{"id":"job_3af8c722-031","title":"Director, EMEA Strategic Sales North","source_url":"https://job-boards.greenhouse.io/twilio/jobs/8015567","location":"Remote - United Kingdom","job_type":"full-time","experience_level":"executive","work_arrangement":"remote","category":"Sales","description":"<p>At Twilio, we&#39;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>Join the team as Twilio&#39;s next Sales Director, Strategic Accounts North. This position is needed to lead one of our Strategic Account Executive teams selling into Northern Europe within the EMEA Region. Reporting into our EMEA Regional Vice President for Northern Europe, the right person for this role is an experienced Strategic relationship builder who is adept at building high-performing teams of solution selling Account Executives disciplined in growing and expanding existing customer relationships.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build and manage a high performing team of account executives that manage existing customer relationships.</li>\n<li>Coach and lead a team to identify a focused strategy around existing client expansion selling solutions across the entire portfolio of Twilio Products.</li>\n<li>Enable and coach your team around how to engage across various levels of customer maturity and segmentation.</li>\n<li>Work closely with our Professional Services &amp; Partner teams to help existing customers achieve success as they launch new use cases onto the platform.</li>\n<li>Forecast your team overachieving on their goals, and deftly present your guidance to your management.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Required:</li>\n<li>7+ years of managerial experience within a high performing CPaaS, Communications or API based company.</li>\n<li>Experience in building teams, managing all monthly forecasting, supporting fiscal planning and revenue tracking for all major accounts.</li>\n<li>Experience managing a remote team spread across different countries.</li>\n<li>Consistent track record of exceeding revenue targets and business objectives.</li>\n<li>Industry experience in selling CPaaS or SaaS and managing complex sales negotiations.</li>\n<li>Highly analytical and data driven; an innovative thinker and creative problem solver who is naturally curious.</li>\n<li>A self-starter who can work with minimal supervision to drive results.</li>\n<li>Comfortable with ambiguity and working cross-functionally in a high growth business landscape.</li>\n<li>BA/BS degree or equivalent required.</li>\n<li>Energy and enthusiasm with a willingness to travel.</li>\n<li>Excellent written and verbal communication skills and strong executive presence.</li>\n<li>Ability to influence and build effective working relationships with all levels of the organisation.</li>\n<li>Desired:</li>\n<li>MBA degree.</li>\n</ul>\n<p>Location: This role will be remote AND based in the UK. Travel: We prioritise connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way across the region.</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p>","enriched_at":1781885679746},{"id":"job_cf7036d9-11c","title":"Strategic Account Executive 3","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7842952","location":"Remote - US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>At Twilio, we&#39;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>Join the team as our next Strategic Account Executive for High Tech Accounts! Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.</p>\n<h4>Responsibilities</h4>\n<p>In this role, you&#39;ll:</p>\n<ul>\n<li>Manage and strategically expand relationships with our High Tech customer accounts.</li>\n<li>Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.</li>\n<li>Drive the entire sales process from prospecting to deal closure, including launch.</li>\n<li>Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.</li>\n<li>Understand the customer&#39;s technical requirements and map them to the capabilities of Twilio&#39;s communications API platform so that together you can design a solution for their specific use case needs.</li>\n<li>Effectively communicate with all levels of the customer organization such as developers, managers, and executives.</li>\n<li>Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.</li>\n<li>Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.</li>\n</ul>\n<h4>Qualifications</h4>\n<p>*Required:</p>\n<ul>\n<li>Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions.</li>\n<li>Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting.</li>\n<li>Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.</li>\n<li>Analytical account development strategy based on using data to find opportunities and prove value.</li>\n<li>Demonstrated success by exceeding quota on a consistent basis.</li>\n<li>Demonstrated track record of managing business forecasts and financial models.</li>\n<li>Entrepreneurial mindset with appetite to define processes and build programs.</li>\n<li>Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence.</li>\n<li>Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets).</li>\n<li>Excellent verbal and written communication &amp; presentation skills.</li>\n<li>Bachelor&#39;s Degree or equivalent years of experience.</li>\n</ul>\n<p>*Desired:</p>\n<ul>\n<li>Experience selling API based solutions.</li>\n<li>Deep experience working with telecom companies, including SMS aggregators, carriers, or global communications platforms (CPaaS or PaaS).</li>\n<li>Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.</li>\n<li>Software, SaaS, CPaaS or PaaS selling experience.</li>\n</ul>\n<h4>Location</h4>\n<p>This role will be remote and based in the USA. Approximately 15% travel is anticipated to help you connect in-person in a meaningful way.</p>\n<h4>What We Offer</h4>\n<p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p>\n<p>The estimated pay ranges for this role are as follows:</p>\n<ul>\n<li>Based in Colorado, Hawaii, Minnesota or Vermont: 103,376.00 - 129,220.00</li>\n<li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): 109,120.00 - 136,400.00</li>\n<li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00</li>\n</ul>\n<p>This role may be eligible to participate in Twilio&#39;s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.</p>\n<p>This role is eligible to earn commissions.</p>","enriched_at":1781885449342},{"id":"job_3dcaf5cd-324","title":"Staff Software Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7944328","location":"Remote - US","job_type":"full-time","experience_level":"staff","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>As a Staff Software Engineer, you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio&#39;s compliance footprint.</p>\n<h4>Responsibilities</h4>\n<p>In this role, you&#39;ll:</p>\n<ul>\n<li>Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.</li>\n<li>Lead by example in using AI coding assistants to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping.</li>\n<li>Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.</li>\n<li>Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.</li>\n<li>Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning.</li>\n<li>Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities.</li>\n<li>Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.</li>\n</ul>\n<h4>Qualifications</h4>\n<p>*Required:</p>\n<ul>\n<li>12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.</li>\n<li>Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).</li>\n<li>Architectural Mastery: Deep experience with cloud-native infrastructure, microservices patterns, and designing &#39;five-nines&#39; (99.999%) resilient systems.</li>\n<li>AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery.</li>\n<li>API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.</li>\n<li>Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).</li>\n<li>Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.</li>\n<li>Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.</li>\n</ul>\n<h4>Location</h4>\n<p>This role will be remote and based in the West Coast, USA including San Francisco Bay Area.</p>\n<h4>What We Offer</h4>\n<p>Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. The estimated pay ranges for this role are as follows:</p>\n<ul>\n<li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00.</li>\n<li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00.</li>\n<li>Based in the San Francisco Bay area, California: $201,280.00 - $251,600.00.</li>\n</ul>","enriched_at":1781885383203},{"id":"job_0444bccc-bd0","title":"Staff Software Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7944328","location":"Remote - US","job_type":"full-time","experience_level":"staff","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>As a Staff Software Engineer, you will be a key technical leader for a platform that processes millions of requests. You will build innovative solutions while working closely with Twilio partners to ensure alignment. You will lead the technical design and influence the strategic direction that shapes Twilio&#39;s compliance footprint.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead the architecture and long-term technical roadmap, transitioning legacy systems into a modern, distributed microservices architecture that supports global scale.</li>\n<li>Lead by example in using AI coding assistants to automate boilerplate, generate exhaustive test suites, and perform rapid prototyping.</li>\n<li>Drive technical excellence across multiple teams, making critical architectural decisions that balance rapid feature innovation with world-class reliability and security.</li>\n<li>Partner with Product Managers to translate complex global telecommunications regulations and customer needs into elegant, developer-first APIs and application workflows.</li>\n<li>Mentor and uplift senior and staff engineers. Foster a culture of technical curiosity, ownership, and continuous learning.</li>\n<li>Identify and mitigate technical risks early, ranging from scalability bottlenecks to security vulnerabilities.</li>\n<li>Communicate complex technical strategies to both executive leadership and engineering teams through high-quality design documents, RFCs, and presentations.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>12+ years of experience designing and developing highly available, high scale, secure, mission-critical cloud native enterprise distributed systems.</li>\n<li>Expert Proficiency in Java or Go, with deep knowledge of AWS ecosystems (Lambda, EKS, DynamoDB, Kafka).</li>\n<li>Architectural Mastery: Deep experience with cloud-native infrastructure (AWS preferred), microservices patterns, and designing &#39;five-nines&#39; (99.999%) resilient systems.</li>\n<li>AI-Native Workflow: Demonstrated experience using AI tools to significantly accelerate software delivery.</li>\n<li>API Excellence: A track record of building and maintaining high-volume public-facing APIs that focus on exceptional developer experience.</li>\n<li>Data Savvy: Experience with high-throughput data processing and storage solutions (SQL/NoSQL, Redis, Kafka, or Spark).</li>\n<li>Infrastructure as Code: Proficiency with Kubernetes, Terraform, and modern CI/CD paradigms.</li>\n<li>Leadership: Proven ability to influence technical strategy across multiple teams and organizational boundaries without direct authority.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive pay</li>\n<li>Generous time off</li>\n<li>Ample parental and wellness leave</li>\n<li>Healthcare</li>\n<li>Retirement savings program</li>\n<li>Much more</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>The estimated pay ranges for this role are as follows:</li>\n<li>Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $171,120.00 - $213,900.00</li>\n<li>Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00</li>\n<li>Based in the San Francisco Bay area, California: $201,280.00 - $251,600.00</li>\n</ul>","enriched_at":1781834950577},{"id":"job_c710d742-02e","title":"Strategic Account Executive 3","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7842952","location":"Remote - US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>We are expanding our team and growth within the High Tech Vertical by adding an experienced Strategic Account Executive. Our team is committed to helping our High Tech clients create frictionless engagement experiences for the customers they serve.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Manage and strategically expand relationships with our High Tech customer accounts.</li>\n<li>Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results across your High Tech account portfolio.</li>\n<li>Drive the entire sales process from prospecting to deal closure, including launch.</li>\n<li>Run highly consultative sales cycles with a focus on deep discovery, understanding their business, listening to customer needs and being an effective champion for their point of view in the organization.</li>\n<li>Understand the customer’s technical requirements and map them to the capabilities of Twilio’s communications API platform so that together you can design a solution for their specific use case needs.</li>\n<li>Effectively communicate with all levels of the customer organization such as developers, managers, and executives.</li>\n<li>Serve on a cross-functional account team with representatives from product, finance, partners, support, and services teams.</li>\n<li>Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Possess a total of 5 years of sales experience, with a minimum of 1 year dedicated to major account or strategic sales and a track record of selling complex technical solutions.</li>\n<li>Accountable for net revenue retention and growth, relationship management, cross sells, upsells, and solutions consulting.</li>\n<li>Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.</li>\n<li>Analytical account development strategy based on using data to find opportunities and prove value.</li>\n<li>Demonstrated success by exceeding quota on a consistent basis.</li>\n<li>Demonstrated track record of managing business forecasts and financial models.</li>\n<li>Entrepreneurial mindset with appetite to define processes and build programs.</li>\n<li>Ethical. Hands on. Passionate. Creative. Team-player. Eager to deliver excellence.</li>\n<li>Familiarity with Twilio ecosystem of Tools: Salesforce, Gong, Outreach, LinkedIn SalesNav, Looker, Tableau, G-Suite (proficiency in Google Sheets)</li>\n<li>Excellent verbal and written communication &amp; presentation skills.</li>\n<li>Bachelor’s Degree or equivalent years of experience.</li>\n</ul>\n<p>Location: This role will be remote and based in the USA. Travel is anticipated to be approximately 15%.</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.</p>\n<p>Compensation: The estimated pay ranges for this role are as follows:</p>\n<ul>\n<li>Based in Colorado, Hawaii, Minnesota or Vermont : 103,376.00 - 129,220.00</li>\n<li>Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area):109,120.00 - 136,400.00</li>\n<li>Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: 114,864.00 - 143,580.00</li>\n</ul>","enriched_at":1781834695977},{"id":"job_e2ed8351-7c0","title":"Machine Learning Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/8007455","location":"Remote - Spain","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>As a Machine Learning Engineer on the Conversation Intelligence team, you&#39;ll develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale. You&#39;ll work alongside experienced ML practitioners to ship real features - from model pipelines to production inference - that directly shape how businesses understand their customers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design and development of machine learning solutions, ensuring accuracy, performance, security, and scalability.</li>\n<li>Implement and maintain end-to-end AI/ML pipelines - from data ingestion and feature engineering through to model development, validation, and deployment with guidance from senior engineers on complex architectural decisions.</li>\n<li>Instrument AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health against defined SLOs.</li>\n<li>Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies to keep production inference services healthy.</li>\n<li>Collaborate across planning, design, and code review phases contributing to product and technical discussions, while helping raise overall code quality through thoughtful review feedback.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.</li>\n<li>2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML framework (PyTorch, TensorFlow, or JAX) and familiarity with NLP libraries such as Hugging Face Transformers, NLTK, or SpaCy.</li>\n<li>Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment, including model versioning, experiment tracking, and cloud-based infrastructure (AWS, GCP, or Azure).</li>\n<li>Proficiency in Python (preferred) or similar OO language.</li>\n<li>Experience utilizing Large (or Small) Language Models within software systems.</li>\n<li>Excellent written and verbal communication skills with the ability to articulate complex technical concepts to both technical and non-technical audiences.</li>\n</ul>\n<p>Desired:</p>\n<ul>\n<li>Hands-on experience with conversational AI, or LLM fine-tuning and prompt engineering in a production context.</li>\n<li>Exposure to agentic AI frameworks such as LangGraph, AutoGen, CrewAI.</li>\n<li>Familiarity with MLOps/LLMOps tooling related to maintaining models in production such as testing, versioning, model registry, retraining, and monitoring.</li>\n</ul>\n<p>Location - This role will be remote from Spain. Travel may be required occasionally to participate in project or team in-person meetings.</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.</p>","enriched_at":1781834657850},{"id":"job_b4e48f94-399","title":"Machine Learning Engineer","source_url":"https://job-boards.greenhouse.io/twilio/jobs/7996774","location":"Remote - Ireland","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>At Twilio, we&#39;re shaping the future of communications. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.</p>\n<p>As a Machine Learning Engineer on the Conversation Intelligence team, you&#39;ll develop and deploy solutions that extract meaning from voice and messaging data at Twilio scale. You&#39;ll work alongside experienced ML practitioners to ship real features that directly shape how businesses understand their customers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design and development of machine learning solutions, ensuring accuracy, performance, security, and scalability.</li>\n<li>Implement and maintain end-to-end AI/ML pipelines from data ingestion and feature engineering through to model development, validation, and deployment.</li>\n<li>Instrument AI/ML services with appropriate metrics, logging, and telemetry to monitor model performance and operational health.</li>\n<li>Participate in on-call rotations, executing progressive rollouts and applying standard mitigation strategies.</li>\n<li>Collaborate across planning, design, and code review phases contributing to product and technical discussions.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Mathematics, Statistics, or a related quantitative field, or equivalent practical experience.</li>\n<li>2+ years of experience in machine learning engineering or applied ML, with demonstrated proficiency in Python and at least one ML framework.</li>\n<li>Experience developing, testing, and deploying small-to-medium scoped ML services or features in a collaborative engineering environment.</li>\n<li>Proficiency in Python or similar OO language.</li>\n<li>Excellent written and verbal communication skills.</li>\n</ul>\n<p>Desired:</p>\n<ul>\n<li>Hands-on experience with conversational AI, or LLM fine-tuning and prompt engineering in a production context.</li>\n<li>Exposure to agentic AI frameworks.</li>\n<li>Familiarity with MLOps/LLMOps tooling.</li>\n</ul>\n<p>Location: This role will be remote from Ireland.</p>\n<p>What We Offer: Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much 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