{"data":{"company":{"name":"TriState Home Services","slug":"tristate-home-services","logo_url":"https://logos.yubhub.co/sila.com.png","canonical_domain":"sila.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":6,"categories":[{"category":"skilled trades","count":5},{"category":"customer service","count":1}],"experience_levels":[{"level":"mid","count":2},{"level":"senior","count":1}],"work_arrangements":[{"arrangement":"onsite","count":6}],"top_titles":[{"title":"Residential Service Plumber","count":1},{"title":"Residential Journeyman Electrician","count":1},{"title":"Residential Install Plumber","count":1},{"title":"HVAC Service Technician","count":1},{"title":"HVAC Installer","count":1},{"title":"Customer Service Representative","count":1}],"locations":[{"location":"frederick, md","count":6}],"skills":[{"skill":"Customer Service","required":3,"preferred":0,"total":3},{"skill":"Safety Protocols","required":2,"preferred":0,"total":2},{"skill":"Tablet And Mobile Application Usage","required":0,"preferred":2,"total":2},{"skill":"Communication","required":1,"preferred":0,"total":1},{"skill":"Organization","required":1,"preferred":0,"total":1},{"skill":"Multitasking","required":1,"preferred":0,"total":1},{"skill":"Problem-solving","required":1,"preferred":0,"total":1},{"skill":"HVAC","required":0,"preferred":1,"total":1},{"skill":"Plumbing","required":0,"preferred":1,"total":1},{"skill":"Electrical","required":0,"preferred":1,"total":1},{"skill":"Service Titan","required":0,"preferred":1,"total":1},{"skill":"HVAC Installation","required":1,"preferred":0,"total":1},{"skill":"Technical Skills","required":1,"preferred":0,"total":1},{"skill":"Prior Heating And/or Cooling Experience","required":1,"preferred":0,"total":1},{"skill":"Excellent Communication Skills","required":1,"preferred":0,"total":1},{"skill":"Ability To Work Independently","required":1,"preferred":0,"total":1},{"skill":"Service Titan Experience","required":1,"preferred":0,"total":1},{"skill":"Experience Upselling Additional Services","required":0,"preferred":1,"total":1},{"skill":"Plumbing Installation","required":1,"preferred":0,"total":1},{"skill":"Blueprint Interpretation","required":1,"preferred":0,"total":1}],"salary_stats":null,"job_types":[{"type":"full-time","count":6}],"latest_jobs":[{"id":"job_e47ef278-32f","title":"HVAC Installer","source_url":"https://jobs.lever.co/sila/f759d86f-a3f4-4c2d-9a48-c2cc6522099f","location":"Frederick, MD","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Skilled Trades","description":"<p>At Tristate Home Services, you&#39;re part of a team that brings comfort, reliability, and peace of mind to homes and businesses in Frederick, MD.</p>\n<p>As a Residential HVAC Installer, you will play a vital role in our mission to provide superior HVAC installations for our residential customers. Working in a crew of two, alongside an Install Apprentice, you will be responsible for safely and efficiently installing HVAC systems while upholding the highest standards of craftsmanship and customer service.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Maintain customer satisfaction rate through post-service surveys and feedback</li>\n<li>Ensure high-quality installations, evaluated through post-installation inspections and customer feedback</li>\n<li>Complete HVAC installations within established timeframes, meeting or exceeding productivity standards</li>\n<li>Achieve a high first-time installation success rate, minimizing revisits or callbacks</li>\n<li>Continuously update technical skills, staying informed about the latest installation techniques and industry best practices</li>\n<li>Maintain a perfect safety record, adhering to all safety protocols and guidelines</li>\n<li>Provide effective mentorship and guidance to the Install Apprentice</li>\n<li>Demonstrate excellent communication skills when interacting with customers</li>\n<li>Maintain accurate documentation of installation details and equipment used</li>\n<li>Collaborate with the Install Apprentice and other team members, fostering a positive work environment</li>\n<li>Participate in performance reviews and self-assessments, identifying areas for improvement</li>\n<li>Monitor and track the progress of the Install Apprentice, providing regular feedback and opportunities for growth</li>\n<li>Maintain a consistent record of punctuality and attendance</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Top pay (up to $38/hr)</li>\n<li>401(k) with company match</li>\n<li>High-quality medical, dental, and vision insurance</li>\n<li>Health savings account with company contributions</li>\n<li>Company-paid short-term disability insurance, life insurance, and long-term disability insurance</li>\n<li>Paid holidays</li>\n<li>Paid time off (PTO)</li>\n<li>Parental leave</li>\n<li>Special deals and discounts on various services and entertainment</li>\n<li>Yearly performance reviews</li>\n</ul>","enriched_at":1792833813816},{"id":"job_1cdb4618-36b","title":"Residential Journeyman Electrician","source_url":"https://jobs.lever.co/sila/45bbf9a7-5645-41c1-969a-c7fcdbd88f95","location":"Frederick, MD","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Skilled Trades","description":"<p>TriState Home Services is looking for a skilled Residential Service Electrician who takes pride in accurate diagnostics, safe workmanship, and creating an exceptional customer experience.</p>\n<p>You will diagnose, troubleshoot, repair, and maintain residential electrical systems. You will install and replace panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and related components.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Diagnose, troubleshoot, repair, and maintain residential electrical systems.</li>\n<li>Install and replace panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and related components.</li>\n<li>Complete service upgrades, wiring repairs, dedicated circuits, and electrical system improvements.</li>\n<li>Install EV chargers, generators, surge protection, smoke detectors, and other residential electrical equipment.</li>\n<li>Perform electrical safety inspections and identify code, safety, and performance concerns.</li>\n<li>Clearly explain findings and recommend appropriate repair or replacement options.</li>\n<li>Obtain customer authorization before beginning work and collect payment when appropriate.</li>\n<li>Complete accurate estimates, service notes, photos, and required documentation.</li>\n<li>Protect customers&#39; homes and maintain a clean, organized, and safe work area.</li>\n<li>Maintain assigned vehicle inventory, tools, equipment, and materials.</li>\n<li>Coordinate with customer service, dispatch, and other field teams.</li>\n<li>Participate in ongoing technical, safety, sales, and customer service training.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous residential electrical service and repair experience.</li>\n<li>Strong diagnostic and troubleshooting abilities.</li>\n<li>Knowledge of residential wiring methods, electrical systems, and the National Electrical Code.</li>\n<li>Ability to independently manage service calls from diagnosis through completion.</li>\n<li>Strong communication, presentation, and customer service skills.</li>\n<li>Ability to explain technical findings and available options clearly to homeowners.</li>\n<li>Comfortable recommending appropriate solutions based on customer needs.</li>\n<li>Commitment to safe, code-compliant, and high-quality workmanship.</li>\n<li>Maryland Journeyman or Master Electrician license preferred.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver&#39;s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in attics, basements, crawl spaces, and outdoor conditions.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive compensation with performance-based earning opportunities</li>\n<li>Steady, year-round customer demand</li>\n<li>Strong dispatch, customer service, and operational support</li>\n<li>Company-provided vehicle</li>\n<li>Company phone or tablet</li>\n<li>Company-provided uniforms</li>\n<li>Affordable Medical, Dental, and Vision Insurance</li>\n<li>Health Savings Account with Company Contributions</li>\n<li>401(k) with Company Match</li>\n<li>Company-Paid Life Insurance</li>\n<li>Company-Paid Short-Term and Long-Term Disability Insurance</li>\n<li>Paid Vacation, Sick Time, and Personal Days</li>\n<li>Paid Holidays</li>\n<li>Parental Leave</li>\n<li>Tool and Safety Shoe Allowances</li>\n<li>Ongoing Technical, Safety, and Customer Service Training</li>\n<li>Career Advancement Opportunities</li>\n<li>Support from an experienced HVAC, plumbing, drain, and electrical team</li>\n</ul>\n<p>Salary: USD 28-38 per-hour-wage</p>","enriched_at":1792833414178},{"id":"job_b91dce8e-022","title":"Residential Service Plumber","source_url":"https://jobs.lever.co/sila/4509c3ef-22cd-47e8-b102-1d9a1ea735c8","location":"Frederick, MD","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Skilled Trades","description":"<p>TriState Home Services is looking for a skilled Residential Service Plumber who takes pride in accurate diagnostics, dependable workmanship, and creating an exceptional customer experience.</p>\n<p>You will have the resources needed to work efficiently, take ownership of your service calls, and continue growing your technical skills and earning potential.</p>\n<p><strong>Why Join TriState Home Services?</strong></p>\n<ul>\n<li>Competitive compensation with performance-based earning opportunities</li>\n<li>Steady, year-round customer demand</li>\n<li>Strong dispatch, customer service, and operational support</li>\n<li>Company-provided vehicle</li>\n<li>Company phone or tablet</li>\n<li>Company-provided uniforms</li>\n<li>Affordable Medical, Dental, and Vision Insurance</li>\n<li>Health Savings Account with Company Contributions</li>\n<li>401(k) with Company Match</li>\n<li>Company-Paid Life Insurance</li>\n<li>Company-Paid Short-Term and Long-Term Disability Insurance</li>\n<li>Paid Vacation, Sick Time, and Personal Days</li>\n<li>Paid Holidays</li>\n<li>Parental Leave</li>\n<li>Tool and Safety Shoe Allowances</li>\n<li>Ongoing Technical, Safety, and Customer Service Training</li>\n<li>Career Advancement Opportunities</li>\n<li>Support from an experienced HVAC, plumbing, drain, and electrical team</li>\n</ul>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Diagnose, repair, and maintain residential plumbing systems.</li>\n<li>Service and install water heaters, faucets, toilets, fixtures, disposals, sump pumps, ejector pumps, and related equipment.</li>\n<li>Repair water lines, drain lines, leaks, valves, piping, and other plumbing components.</li>\n<li>Perform plumbing inspections and identify code, safety, and performance concerns.</li>\n<li>Clearly explain findings and recommend appropriate repair or replacement options.</li>\n<li>Obtain customer authorization before beginning work and collect payment when appropriate.</li>\n<li>Complete accurate estimates, service notes, photos, and required documentation.</li>\n<li>Communicate parts, scheduling, and return-trip needs promptly to the office.</li>\n<li>Protect customers&#39; homes and maintain a clean, organized, and safe work area.</li>\n<li>Maintain assigned vehicle inventory, tools, equipment, and materials.</li>\n<li>Coordinate with customer service, dispatch, and other field teams.</li>\n<li>Participate in ongoing technical, safety, sales, and customer service training.</li>\n</ul>\n<p><strong>What We&#39;re Looking For</strong></p>\n<ul>\n<li>Previous residential plumbing service and repair experience.</li>\n<li>Strong diagnostic and troubleshooting abilities.</li>\n<li>Knowledge of residential plumbing systems, fixtures, materials, and applicable codes.</li>\n<li>Ability to independently manage service calls from diagnosis through completion.</li>\n<li>Strong communication, presentation, and customer service skills.</li>\n<li>Ability to explain technical findings and available options clearly to homeowners.</li>\n<li>Comfortable recommending appropriate solutions based on customer needs.</li>\n<li>Commitment to safe, code-compliant, and high-quality workmanship.</li>\n<li>Maryland Journeyman or Master Plumber license preferred.</li>\n<li>Backflow certification is a plus.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver&#39;s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor conditions.</li>\n</ul>\n<p><strong>What Success Looks Like</strong> Success in this role means diagnosing plumbing problems accurately, completing dependable repairs and installations, and helping homeowners feel confident in the solutions you recommend. You&#39;ll take ownership of the customer experience, maintain professional communication, and help TriState Home Services continue earning trust through quality service and consistent follow-through.</p>","enriched_at":1792833405997},{"id":"job_d07a4137-63a","title":"Residential Install Plumber","source_url":"https://jobs.lever.co/sila/36307b70-531a-4be5-8ba8-7ffdfd7fdd50","location":"Frederick, MD","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Skilled Trades","description":"<p>TriState Home Services is seeking an experienced Residential Install Plumber to join our team. As a recognized leader in HVAC, Plumbing, and Electrical services, we pride ourselves on quality and integrity. In exchange for your commitment, we offer a comprehensive benefits package including affordable health, dental, and vision insurance, a Health Savings Account with company contribution, uniforms, tablet, and company vehicle, paid vacation, sick and personal days, tool and boot allowance, parental leave, 401(k) plan with company match, short-term disability, long-term disability, and company-paid life insurance.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Perform installation of plumbing fixtures, piping systems, and water heaters in residential properties according to company standards and industry best practices.</li>\n<li>Orchestrate dig-ups and sewer lines replacements.</li>\n<li>Interpret blueprints, drawings, and specifications to determine layout and installation requirements.</li>\n<li>Ensure proper sizing, alignment, and installation of pipes, fittings, and fixtures to meet code requirements and project specifications.</li>\n<li>Collaborate with other team members, contractors, and homeowners to ensure projects are completed on time and to the customer&#39;s satisfaction.</li>\n<li>Troubleshoot and resolve any issues or discrepancies that arise during the installation process.</li>\n<li>Maintain accurate records of materials used, labor hours, and project expenses.</li>\n<li>Adhere to all safety protocols and regulations to ensure a safe work environment for yourself and others.</li>\n<li>Provide exceptional customer service and communicate effectively with homeowners to address any questions or concerns.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Proven experience as a residential plumber, with a minimum of 3 years of relevant experience.</li>\n<li>Dig up and sewer line replacement experience.</li>\n<li>Water heater installation experience (traditional and tankless).</li>\n<li>Valid MD Journeyman or Master plumbing license.</li>\n<li>Proficiency in interpreting blueprints, drawings, and specifications.</li>\n<li>Ability to work independently and as part of a team in a fast-paced environment.</li>\n<li>Exceptional customer service skills and professional demeanor.</li>\n<li>Valid driver&#39;s license and clean driving record.</li>\n</ul>","enriched_at":1792833391775},{"id":"job_c9e3d4dc-b1e","title":"HVAC Service Technician","source_url":"https://jobs.lever.co/sila/7cfb7480-a3ed-4e93-8068-901144c9c80a","location":"Frederick, MD","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Skilled Trades","description":"<p>Tristate Home Services is seeking an HVAC Service Technician to join their team. As a valued member of the team, you will be responsible for providing exceptional service to customers, diagnosing and repairing HVAC systems, and continuously improving your technical skills.</p>\n<p>The ideal candidate will have prior heating and/or cooling experience in a residential capacity, excellent communication skills, and the ability to work independently. Tristate Home Services offers a range of benefits, including industry-leading compensation, comprehensive health benefits, paid time off, and a 401(k) plan with company match.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Provide clear explanations and educate customers about their HVAC systems</li>\n<li>Diagnose and repair malfunctioning HVAC systems</li>\n<li>Achieve a best-in-class first-time fix rate</li>\n<li>Demonstrate continuous improvement in technical skills and knowledge</li>\n<li>Respond to service requests within Tristate&#39;s defined time frame</li>\n<li>Complete annual maintenance of heating and air conditioning systems</li>\n<li>Participate in on-call rotation schedule for emergency service requests</li>\n<li>Identify opportunities for upselling and cross-selling additional services</li>\n<li>Maintain accurate records of service calls and work performed</li>\n<li>Remain flexible and adaptable in work schedules and work assignments</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Industry-leading compensation ($30-$40/hr plus incentives)</li>\n<li>Comprehensive health benefits</li>\n<li>Paid time off starting day 1</li>\n<li>401(k) plan with company match</li>\n<li>Parental leave</li>\n<li>Tool and boot allowance</li>\n<li>Training and development opportunities</li>\n<li>Yearly performance reviews</li>\n</ul>","enriched_at":1792830820153},{"id":"job_fcbfd31b-8c2","title":"Customer Service Representative","source_url":"https://jobs.lever.co/sila/94290504-4060-470a-8098-b534f78ac92f","location":"Frederick, MD","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Customer Service","description":"<p>We are seeking a friendly, organized Customer Service Representative to join our team in Frederick, MD. As a Customer Service Representative, you will be responsible for providing a professional and friendly customer experience, scheduling service appointments, and ensuring that every customer feels taken care of.</p>\n<p>Job Duties:</p>\n<ul>\n<li>Answer incoming calls and provide a professional, friendly customer experience</li>\n<li>Schedule service appointments and gather accurate customer information</li>\n<li>Listen to customer concerns and ask the right questions to understand their needs</li>\n<li>Handle multiple calls, tasks, and priorities in a fast-paced environment</li>\n<li>Follow up with customers as needed</li>\n<li>Identify opportunities for additional services and maintenance plans</li>\n<li>Enter and maintain accurate customer information in company systems</li>\n<li>Communicate with dispatchers, technicians, and other team members</li>\n<li>Handle customer concerns calmly and professionally</li>\n<li>Assist with administrative tasks and special projects as needed</li>\n</ul>\n<p>Skills &amp; Experience:</p>\n<ul>\n<li>1+ years of customer service, call center, or home services experience preferred</li>\n<li>Excellent phone presence and communication skills</li>\n<li>Strong organization and attention to detail</li>\n<li>Ability to multitask and prioritize in a busy environment</li>\n<li>Comfortable handling upset or frustrated customers</li>\n<li>Basic computer proficiency and ability to learn new software quickly</li>\n<li>Strong written communication skills</li>\n<li>Dependable, positive, and team-oriented</li>\n<li>HVAC, plumbing, electrical, or Service Titan experience is a plus</li>\n</ul>\n<p>What Success Looks Like:</p>\n<ul>\n<li>Shows up ready to work and follows through on commitments</li>\n<li>Takes pride in quality work and attention to detail</li>\n<li>Communicates clearly with customers and teammates</li>\n<li>Works safely and follows established processes</li>\n<li>Takes ownership, solves problems, and is willing to keep learning</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Medical, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>Paid time off and paid holidays</li>\n<li>Company-paid life and disability insurance</li>\n<li>Paid training and professional development</li>\n<li>Opportunities for career growth and advancement</li>\n</ul>","enriched_at":1792826854100}],"category_normalised":[{"category":"skilled trades","count":5},{"category":"customer service","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":6}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":6,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":100,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":6,"industry_total":6,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.146,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":6,"share_pct":100}],"emerging":[{"region":"United States","recent_30d":6,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0,"exec_growth_pct":0,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":0}}}}