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Our purpose is to build a connected future so everyone can thrive.</p>\n<p>The Data Insights and Analytics Senior Analyst brings thought leadership, strong business partnership and advanced analytics capability to enable strategic outcomes, integrated performance visibility and actionable decision support across Operations and Infrastructure.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Lead the delivery of enterprise reporting, scorecards and analytics solutions that provide integrated visibility of operational performance, asset health, risk, compliance, financial and investment outcomes across O&amp;I.</li>\n<li>Partner with senior stakeholders, project teams and delivery partners to define problems, prioritise outcomes and deliver insight solutions through Agile methodology.</li>\n<li>Represent O&amp;I data and reporting requirements in forums with internal teams, service operations and delivery partners to align solutions with business priorities and customer 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architecture and governance, business analysis and transformation within complex enterprise environments.</li>\n<li>Leadership and influence</li>\n<li>Stakeholder management</li>\n<li>Strategic business, commercial and operational acumen</li>\n<li>Business analysis, outcome prioritisation and value realisation</li>\n<li>Critical thinking &amp; problem solving</li>\n<li>Data, reporting, KPI and governance</li>\n<li>Transformation, continuous improvement and change enablement</li>\n<li>Collaboration &amp; teamwork</li>\n<li>Enterprise reporting, dashboards, scorecards and insight generation</li>\n<li>Advanced analytics including descriptive, predictive and prescriptive techniques</li>\n<li>Data architecture, modelling, semantic layers, dataflows, pipelines and ETL</li>\n<li>System integration, structured data ingestion, automation</li>\n<li>Data quality, controls and assurance</li>\n<li>Modern data platforms and tools including Power BI, Power Query, SQL, Power Platform, Microsoft Fabric and Python</li>\n<li>Generative AI, agentic AI and AI-enabled automation</li>\n<li>Agile methodology and delivery tools including Jira, Confluence</li>\n</ul>","enriched_at":1793005274181},{"id":"job_5b2d52d7-587","title":"Systems Solution Delivery Lead","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Australia-Flexible/Systems-Solution-Delivery-Lead_JR-10174521-1","location":null,"job_type":"permanent","experience_level":"senior","work_arrangement":null,"category":"IT","description":"<p>We are seeking an experienced Systems Solution Delivery Lead to lead a portfolio of technology investments that support Telstra&#39;s field operations.</p>\n<p>The successful candidate will lead and manage a team who provide specialist analysis, design, development, and deployment in specific technology domains and systems and understand technology dependencies to deliver products and infrastructure to defined service level standards.</p>\n<p>Key responsibilities 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of additional leave</li>\n<li>Access to over 17,000 learning programs with LinkedIn Learning and development opportunities</li>\n<li>Flexible working hours and a supportive approach to parental leave</li>\n<li>Monthly performance rewards and recognition programs</li>\n</ul>\n<p>We&#39;re looking for someone with great communication skills, a solution-oriented approach, sales drive, passion for learning, resilience, and positivity.</p>\n<p>If you&#39;re enthusiastic and willing to learn, we encourage you to apply!</p>","enriched_at":1793005218239},{"id":"job_b4063f2c-205","title":"Telstra Retail: Casual Customer Service & Sales Consultant NOWRA","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Nowra/Telstra-Retail--Casual-Customer-Service---Sales-Consultant-NOWRA_JR-10177386","location":null,"job_type":"casual","experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>As a Retail Consultant at Telstra, you 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Benefits:</strong></p>\n<ul>\n<li>Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.</li>\n<li>Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.</li>\n<li>Training and career growth opportunities: access over 17,000 learning programs with LinkedIn Learning, and develop your career with the Future Ready program.</li>\n<li>Flexibility: we offer flexible working hours and a supportive approach to parental leave.</li>\n<li>Recognition and rewards: benefit from performance rewards and a range of recognition programs.</li>\n<li>Inclusive culture: join a diverse and inclusive team where everyone&#39;s unique perspective is valued and respected.</li>\n</ul>\n<p><strong>Is It You We&#39;re Looking For?:</strong></p>\n<ul>\n<li>Great communication skills: you&#39;re a natural at connecting with people and making their day better.</li>\n<li>Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.</li>\n<li>Sales drive: you&#39;re motivated to achieve and exceed sales targets and KPIs.</li>\n<li>Passion for learning: you&#39;re eager to grow and develop your skills in a dynamic environment.</li>\n<li>Resilience and positivity: you have a can-do attitude, even when things get busy.</li>\n<li>Customer-facing experience: previous experience is a plus but not required.</li>\n</ul>","enriched_at":1793005199337},{"id":"job_df8b532f-013","title":"Country Finance Head","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Metro-Manila/Country-Finance-Head_JR-10177174-1","location":null,"job_type":"permanent","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We&#39;re seeking a Country Finance Head to lead our Strategy &amp; Finance team in the Philippines. As a senior leadership role, you will provide visible leadership to the broader Strategy &amp; Finance community and directly lead and develop the Philippines Financial Control team.</p>\n<p>The focus of the role is to provide financial integrity, statutory and management reporting, governance, business partnering, liquidity and asset stewardship across Telstra&#39;s Philippine entities.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Financial Control, Accounting and Audit: own the integrity of the books and records for Telstra&#39;s Philippine entities, ensure compliance with Philippine Financial Reporting Standards, Telstra policies and IFRS group-reporting requirements</li>\n<li>Financial Reporting and Business Partnering: provide clear financial reporting, commercial insight and advice to the Philippines Leadership Team, entity Boards and International Finance leadership</li>\n<li>People and Finance Leadership: lead, coach and develop the Philippines Financial Control team</li>\n<li>Board, Governance and Regulatory Compliance: support Philippine entity Boards through high-quality finance papers, advice and timely follow-through of decisions</li>\n</ul>\n<p>The ideal candidate will be an accomplished finance leader with strong financial-control expertise, commercial judgement, strategic thinking and the ability to influence senior stakeholders.</p>\n<p>Requirements include:</p>\n<ul>\n<li>Chartered Accountant, Certified Public Accountant or equivalent professional qualification</li>\n<li>More than 15 years of progressive finance experience, including substantial leadership responsibility within a complex multinational environment</li>\n<li>Demonstrated experience leading, coaching and developing finance teams and providing leadership across a broader finance community</li>\n</ul>","enriched_at":1793005180660},{"id":"job_01ed5665-c3b","title":"Telstra Retail: Part Time Customer Service & Sales Consultant VICTORIA POINT","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Victoria-Point/Telstra-Retail--Part-Time-Customer-Service---Sales-Consultant-VICTORIA-POINT_JR-10177306","location":null,"job_type":"part-time","experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.</p>\n<p>You will create positive experiences through effective communication and adherence to retail standards.</p>\n<p>This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.</p>\n<p><strong>What You&#39;ll Be Doing:</strong></p>\n<ul>\n<li>Deliver exceptional customer experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one.</li>\n<li>Be the go-to tech expert: stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.</li>\n<li>Achieve and excel: use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.</li>\n<li>Collaborate and contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.</li>\n</ul>\n<p><strong>Salary and Benefits:</strong></p>\n<ul>\n<li>Hourly rate: $34.36 per hour</li>\n<li>Junior rates apply for those under 20 years of age.</li>\n<li>Penalty rates: additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.</li>\n<li>Plus 12% superannuation</li>\n<li>Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.</li>\n<li>Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.</li>\n<li>Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth.</li>\n<li>Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way!</li>\n<li>Recognition and rewards: benefit from performance rewards and a range of recognition programs to celebrate your success.</li>\n<li>Inclusive culture: join a diverse and inclusive team where everyone&#39;s unique perspective is valued and respected.</li>\n</ul>\n<p><strong>Is it You We&#39;re Looking For?:</strong></p>\n<ul>\n<li>Great communication skills: you&#39;re a natural at connecting with people and making their day better.</li>\n<li>Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.</li>\n<li>Sales drive: you&#39;re motivated to achieve (and exceed!) sales targets and KPIs.</li>\n<li>Passion for learning: you&#39;re eager to grow and develop your skills in a dynamic environment.</li>\n<li>Resilience and positivity: you have a can-do attitude, even when things get busy.</li>\n<li>Customer-facing experience: previous experience is a plus but not required – bring your enthusiasm and we&#39;ll teach you the rest!</li>\n</ul>","enriched_at":1793005162106},{"id":"job_6d460eb9-c65","title":"Telstra Retail: Part Time Customer Service & Sales Consultant REDBANK","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Redbank/Telstra-Retail--Part-Time-Customer-Service---Sales-Consultant-REDBANK_JR-10177308","location":null,"job_type":"part-time","experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>As a Retail Consultant at Telstra, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.</p>\n<p>You will create positive experiences through effective communication and adherence to retail standards.</p>\n<p>This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.</p>\n<p><strong>What You&#39;ll Be Doing:</strong></p>\n<ul>\n<li>Deliver exceptional customer experiences: help customers find the right products and services to suit their needs, ensuring their time at Telstra is memorable.</li>\n<li>Be the go-to tech expert: stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.</li>\n<li>Achieve and excel: use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected.</li>\n<li>Collaborate and contribute: work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.</li>\n</ul>\n<p><strong>Salary and Benefits:</strong></p>\n<ul>\n<li>Hourly rate: $34.36 per hour</li>\n<li>Junior rates apply for those under 20 years of age.</li>\n<li>Penalty rates: additional 25% for weekday hours worked after 6 PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday, and 150% for hours worked on public holidays.</li>\n<li>Plus 12% superannuation.</li>\n<li>Generous discounts: enjoy 30% off Telstra services and exclusive offers with over 240 brands and partners.</li>\n<li>Leave options: take advantage of 16 weeks of paid parental leave, the Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.</li>\n<li>Training and career growth opportunities: access over 17,000 learning programs through LinkedIn Learning and take advantage of a range of development opportunities designed to build your skills and support your career growth.</li>\n<li>Flexibility: we offer flexible working hours and a supportive approach to parental leave – do it your way!</li>\n<li>Recognition and rewards: benefit from performance rewards and a range of recognition programs to celebrate your success.</li>\n<li>Inclusive culture: join a diverse and inclusive team where everyone&#39;s unique perspective is valued and respected.</li>\n</ul>\n<p><strong>Is it You We&#39;re Looking For?:</strong></p>\n<ul>\n<li>Great communication skills: you&#39;re a natural at connecting with people and making their day better.</li>\n<li>Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.</li>\n<li>Sales drive: you&#39;re motivated to achieve and exceed sales targets and KPIs.</li>\n<li>Passion for learning: you&#39;re eager to grow and develop your skills in a dynamic environment.</li>\n<li>Resilience and positivity: you have a can-do attitude, even when things get busy.</li>\n<li>Customer-facing experience: previous experience is a plus but not required – bring your enthusiasm and we&#39;ll teach you the rest!</li>\n</ul>","enriched_at":1793005135161},{"id":"job_6f1cae02-cec","title":"Telstra Retail: Part Time Customer Service & Sales Consultant WARWICK","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Warwick-WA/Telstra-Retail--Part-Time-Customer-Service---Sales-Consultant-WARWICK_JR-10177407","location":"WARWICK","job_type":"part-time","experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>As a Retail Consultant at Telstra, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.</p>\n<p>You will create positive experiences through effective communication and adherence to retail standards.</p>\n<p>This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.</p>\n<p><strong>What You&#39;ll Be Doing:</strong></p>\n<ul>\n<li>Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.</li>\n<li>Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions.</li>\n<li>Achieve and excel by using your consultative selling skills to meet and exceed sales targets and KPIs.</li>\n</ul>\n<p><strong>Collaborate and Contribute:</strong></p>\n<ul>\n<li>Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.</li>\n</ul>\n<p><strong>Salary and Benefits:</strong></p>\n<ul>\n<li>Hourly rate: $34.36 per hour</li>\n<li>Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.</li>\n<li>Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.</li>\n<li>Training and career growth opportunities: access over 17,000 learning programs with LinkedIn Learning, and develop your career with the Future Ready program.</li>\n<li>Flexibility: flexible working hours and a supportive approach to parental leave.</li>\n<li>Recognition and rewards: benefit from performance rewards and a range of recognition programs.</li>\n</ul>\n<p><strong>Is it You We&#39;re Looking For?:</strong></p>\n<ul>\n<li>Great communication skills: you&#39;re a natural at connecting with people and making their day better.</li>\n<li>Solution-oriented approach: you enjoy thinking on your feet and tailoring solutions for each customer.</li>\n<li>Sales drive: you&#39;re motivated to achieve and exceed sales targets and KPIs.</li>\n<li>Passion for learning: you&#39;re eager to grow and develop your skills in a dynamic environment.</li>\n<li>Resilience and positivity: you have a can-do attitude, even when things get busy.</li>\n<li>Customer-facing experience: previous experience is a plus but not required.</li>\n</ul>","enriched_at":1793005084466},{"id":"job_4ad66f11-025","title":"Telstra Retail: Part Time Customer Service & Sales Consultant GERALDTON","source_url":"https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Telstra-Store-Geraldton/Telstra-Retail--Part-Time-Customer-Service---Sales-Consultant-GERALDTON_JR-10177405","location":null,"job_type":"part-time","experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues.</p>\n<p>You will create positive experiences through effective communication and adherence to retail standards.</p>\n<p>This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.</p>\n<p><strong>What You&#39;ll Be Doing:</strong></p>\n<ul>\n<li>Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.</li>\n<li>Be the go-to tech expert by staying up-to-date with the latest gadgets and services, offering informed guidance and solutions.</li>\n<li>Achieve and excel by using your consultative selling skills to meet and exceed sales targets and KPIs.</li>\n</ul>\n<p><strong>Collaborate and Contribute:</strong></p>\n<p>Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.</p>\n<p><strong>Salary and Benefits:</strong></p>\n<ul>\n<li>Hourly rate: $33.33 per hour</li>\n<li>Generous discounts: 30% off Telstra services and exclusive offers with over 240 brands and partners.</li>\n<li>Leave options: 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave.</li>\n<li>Training and career growth opportunities: access 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In India, we&#39;re building a platform for innovative delivery and engagement that will strengthen our position as an industry leader.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Provide all types of customer support (sales, faults, simplex complaints, and service) across all retail customers and channels.</li>\n<li>Accurately and efficiently process customer requests and inquiries in alignment with guidance tools, scripts, service standards, and targets.</li>\n<li>Resolve customer issues by assisting customers to understand, use, and troubleshoot issues relating to our products and services.</li>\n<li>Resolve routine to complex customer enquiries involving billing, account management, sales/modify/move orders, simple fault management, and complaints follow-up.</li>\n<li>Use your knowledge of Telstra processes to effectively hand over customer enquiries/issues to the appropriate area when necessary.</li>\n<li>Assess needs and promote and sell Telstra products/services as part of recommending alternative products or services to resolve an issue or in alignment with agreed cross-selling and upselling processes and targets.</li>\n<li>Meet prescribed customer service and messaging standards and performance objectives by following documented processes.</li>\n<li>Work effectively across diverse cultures by demonstrating awareness and adapting flexibly across interactions with our culturally diverse team members and customers.</li>\n</ul>\n<p><strong>What We Offer</strong></p>\n<ul>\n<li>Performance-related pay</li>\n<li>Access to thousands of learning programs</li>\n<li>Global presence across 22 countries; opportunities to work where we do business</li>\n<li>Up to 26 weeks maternity leave provided to the birth mother with benefits for all child births</li>\n<li>Employees are entitled to 12 paid holidays per calendar year</li>\n<li>Eligible employees are entitled to 12 days of paid sick/casual leave per calendar year</li>\n<li>Receive insurance benefits such as medical, accidental, and life insurances</li>\n</ul>","enriched_at":1792999961439}],"category_normalised":[{"category":"customer service","count":40},{"category":"engineering","count":3},{"category":"sales","count":2},{"category":"it","count":2},{"category":"facilities & maintenance","count":2},{"category":"data science","count":2},{"category":"security","count":1},{"category":"retail","count":1},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":54}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":54,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":54,"industry_total":54,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.298,"skill_weighted_score":0.322,"top_exposed_titles":[{"title":"Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)","count":23,"score":0.322},{"title":"Network Facility Manager","count":2,"score":0.165}],"top_exposed_skills":[{"skill":"Customer Service","count":20,"score":0.322},{"skill":"Sales","count":20,"score":0.322},{"skill":"Technical Knowledge","count":7,"score":0.322},{"skill":"Consultative Selling","count":4,"score":0.322},{"skill":"Previous Customer-facing Experience","count":11,"score":0.322},{"skill":"Communication Skills","count":5,"score":0.322},{"skill":"Solution-oriented Approach","count":5,"score":0.322},{"skill":"Sales Drive","count":5,"score":0.322},{"skill":"Passion For Learning","count":5,"score":0.322},{"skill":"Resilience And Positivity","count":5,"score":0.322}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":7,"share_pct":87.5},{"region":"India","count":1,"share_pct":12.5}],"emerging":[{"region":"Unknown","recent_30d":7,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0,"exec_growth_pct":0,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":0}}}}