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As a member of the Law Enforcement Response Team within SpaceXAI Safety, you will focus on managing global information requests, ensuring efficient and accurate processing while supporting the team&#39;s mission to protect user privacy and freedom of expression.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Handle global information requests, including document intake, processing, and tracking, with a focus on accuracy and timeliness.</li>\n<li>Collaborate with Law Enforcement Response Team members in EMEA and Singapore to prioritize requests and ensure consistency in operations.</li>\n<li>Continuously improve processes to enhance efficiency and consistency in handling legal requests.</li>\n<li>Participate in an on-call rotation, working closely with the Safety Team to provide timely responses to emergency requests from around the world.</li>\n<li>Identify anomalies or unusual patterns in requests and escalate ambiguous policy issues as needed.</li>\n<li>Maintain open, thorough, and regular communication with teammates and cross-functional teams to support team efficiency and deliverables.</li>\n<li>Deliver consistent, high-quality work on repetitive tasks while managing multiple priorities in a dynamic environment.</li>\n<li>Take ownership of projects, seeing them through from start to finish with a focus on detail and organization.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Fluency in written and spoken English.</li>\n<li>Exceptional communication and writing skills.</li>\n<li>Experience working with user information requests, legal documents, or a legal education.</li>\n<li>Strong attention to detail and organizational skills, with the ability to prioritize tasks in a dynamic work environment.</li>\n<li>Ability to handle repetitive tasks while maintaining high-quality output.</li>\n<li>Passion and enthusiasm for protecting user privacy and freedom of expression.</li>\n<li>Collaborative mindset with perseverance, determination, and a proactive approach to problem-solving.</li>\n<li>Comfortable navigating ambiguous policy escalations and making sound decisions.</li>\n<li>Availability to work weekends, with potential schedules including Tuesday–Saturday or Sunday–Thursday. Potential for shifts to change to as early as 6am or finish as late as 8pm, with notice.</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>1+ years of experience in a Safety or Legal Operations role at a tech company, or as a paralegal, litigation support, or equivalent role.</li>\n<li>Bachelor’s degree or equivalent education/experience.</li>\n<li>Proven ability to spot anomalies or unusual patterns in data or requests.</li>\n<li>Strong sense of ownership, optimism, and enthusiasm for tackling complex challenges in a fast-paced environment.</li>\n</ul>\n<h3>Compensation and Benefits:</h3>\n<p>Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.</p>","enriched_at":1785816377695},{"id":"job_45990818-88b","title":"Fire Protection Engineer","source_url":"https://job-boards.greenhouse.io/xai/jobs/5201304007","location":"Memphis, Tennessee","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Engineering","description":"<p>SpaceXAI&#39;s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.</p>\n<p>The Fire Protection Engineer provides engineering design support and subject matter expertise in fire protection, life safety, building and fire codes, fire hazard and risk assessment of materials and processes, fire and smoke spread, industrial fire hazards, fire investigation support, and other fire and life safety issues.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Support engineering design, analysis, calculations and specifications for facility fire and life safety systems</li>\n<li>Develop building and fire code compliance documents and fire life safety designs for SpaceX launch facilities</li>\n<li>Perform hazardous material analysis for code compliance purposes, such as chemical classification, chemical quantity analysis, chemical inventory management, and related system design support</li>\n<li>Support facility construction teams to develop field solutions</li>\n<li>Support commissioning activities during pre-test and AHJ testing phases for launch site facility builds</li>\n<li>Conduct fire/life safety code reviews and analyses</li>\n<li>Prepare and present technical reports and presentations</li>\n<li>Review and comment on shop drawing design packages developed by contractors</li>\n<li>Develop Alternate Means &amp; Methods (AM&amp;M) to local AHJ to help with performance-based design criteria to meet intent of code</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s degree in an engineering discipline</li>\n<li>2+ years’ experience in the design and construction of fire protection systems and/or fire protection consulting</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>Professional Engineer License (P.E., passed the Principles of Engineering exam)</li>\n<li>Working knowledge of Building &amp; Fire Codes and NFPA Codes &amp; Standards</li>\n<li>NICET certification in relevant fire protection programs</li>\n<li>Ability to lead project design teams</li>\n<li>Knowledgeable in OSHA compliance</li>\n<li>FDS software modeling capabilities</li>\n<li>Construction Administration Experience</li>\n<li>Proficient in Autodesk Revit</li>\n</ul>\n<h3>Additional Requirements:</h3>\n<ul>\n<li>Willing to work extended hours and/or weekends as needed</li>\n<li>This role is based in the Memphis, TN area and requires you to be onsite</li>\n<li>Willing to travel for specific project needs. Projects may include 50% or more of the time for extended periods of time</li>\n</ul>","enriched_at":1785816202776},{"id":"job_f06d5a5b-df9","title":"Fire Protection Engineer","source_url":"https://job-boards.greenhouse.io/xai/jobs/5201304007","location":"Memphis, Tennessee","job_type":"full-time","experience_level":"mid","work_arrangement":"onsite","category":"Engineering","description":"<p>SpaceXAI&#39;s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.</p>\n<p>The Fire Protection Engineer provides engineering design support and subject matter expertise in fire protection, life safety, building and fire codes, fire hazard and risk assessment of materials and processes, fire and smoke spread, industrial fire hazards, fire investigation support, and other fire and life safety issues.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Support engineering design, analysis, calculations and specifications for facility fire and life safety systems</li>\n<li>Develop building and fire code compliance documents and fire life safety designs for SpaceX launch facilities</li>\n<li>Perform hazardous material analysis for code compliance purposes, such as chemical classification, chemical quantity analysis, chemical inventory management, and related system design support</li>\n<li>Support facility construction teams to develop field solutions</li>\n<li>Support commissioning activities during pre-test and AHJ testing phases for launch site facility builds</li>\n<li>Conduct fire/life safety code reviews and analyses</li>\n<li>Prepare and present technical reports and presentations</li>\n<li>Review and comment on shop drawing design packages developed by contractors</li>\n<li>Develop AM&amp;M (Alternate Means &amp; Methods) to local AHJ to help with performance-based design criteria to meet intent of code</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s degree in an engineering discipline</li>\n<li>2+ years’ experience in the design and construction of fire protection systems and/or fire protection consulting</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>Professional Engineer License (P.E., passed the Principles of Engineering exam)</li>\n<li>Working knowledge of Building &amp; Fire Codes and NFPA Codes &amp; Standards</li>\n<li>NICET certification in relevant fire protection programs</li>\n<li>Ability to lead project design teams</li>\n<li>Knowledgeable in OSHA compliance</li>\n<li>FDS software modeling capabilities</li>\n<li>Construction Administration Experience</li>\n<li>Proficient in Autodesk Revit</li>\n</ul>\n<h3>Additional Requirements:</h3>\n<ul>\n<li>Willing to work extended hours and/or weekends as needed</li>\n<li>This role is based in the Memphis, TN area and requires you to be onsite</li>\n<li>Willing to travel for specific project needs. Projects may include 50% or more of the time for extended periods of time</li>\n</ul>","enriched_at":1785773326999},{"id":"job_73cb1903-4f3","title":"Manager, Facilities Operations","source_url":"https://job-boards.greenhouse.io/xai/jobs/5200214007","location":"Memphis, Tennessee","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>As the Facilities Operations Manager at SpaceXAI Memphis, you will own the reliability, performance, and continuous improvement of critical data center infrastructure, including power, cooling, and environmental systems.</p>\n<p>You will lead and develop a team of Facilities Operations Supervisors and Technicians, driving hands-on technical excellence, strategic operational planning, process optimization, vendor management, and cross-functional collaboration.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Lead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement.</li>\n<li>Own the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems.</li>\n<li>Develop, implement, and continuously optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs.</li>\n<li>Create, refine, and enforce standard operating procedures (SOPs), emergency response plans, and change management processes to drive operational consistency and excellence.</li>\n<li>Ensure full compliance with safety regulations, industry standards, and internal policies; champion a strong safety culture across the facilities team.</li>\n<li>Partner closely with engineering, procurement, construction, and operations teams to streamline equipment intake, installation, commissioning, and lifecycle management.</li>\n<li>Oversee inventory, asset management, and spare parts strategy using internal applications, ensuring accurate tracking, forecasting, and cost control.</li>\n<li>Manage critical equipment maintenance, repairs, and capital projects, ensuring timely resolution, rigorous documentation, and root-cause analysis.</li>\n<li>Lead cross-functional initiatives to enhance operational efficiency, reduce downtime, and improve energy and resource utilization.</li>\n<li>Own vendor relationships, service contracts, and performance management for critical facilities support.</li>\n<li>Provide 24/7 on-call leadership and drive rapid, effective response to critical facilities incidents.</li>\n<li>Develop and manage operational budgets, forecasts, and resource planning for the facilities team.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).</li>\n<li>7+ years of experience managing critical facilities systems, including power, cooling, and environmental controls in data center or mission-critical environments.</li>\n<li>5+ years of people leadership experience in critical facilities or technical operations environments, including direct management of supervisors or technical teams.</li>\n<li>In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.</li>\n<li>Proven track record of leading facilities infrastructure projects from planning through execution.</li>\n<li>Proficiency with building management systems (BMS), environmental monitoring tools, and computerized maintenance management systems (CMMS).</li>\n<li>Strong prioritization, time management, and decision-making skills under pressure.</li>\n<li>Ability to thrive in a fast-paced, high-stakes environment while maintaining rigorous attention to detail.</li>\n<li>Must pass pre-employment and annual post-employment background checks.</li>\n</ul>\n<h3>Physical Requirements:</h3>\n<ul>\n<li>Ability to lift up to 35 lbs. unassisted.</li>\n<li>Comfortable working at heights up to 50 feet with appropriate safety gear.</li>\n<li>Ability to work in environments with exposure to noise.</li>\n<li>Physical dexterity to perform job functions in confined spaces.</li>\n<li>Availability to work evenings and weekends based on site operational needs; flexibility is required.</li>\n<li>Valid driver’s license.</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>Experience programming or deeply configuring PLC-based control systems and advanced Building Management Systems.</li>\n<li>Project Management Professional (PMP) certification or equivalent.</li>\n<li>EPA Universal Refrigerant Certification (EPA 608 Technician).</li>\n<li>Experience managing operational budgets and capital expenditure projects in a data center environment.</li>\n<li>Prior experience scaling facilities operations in a high-growth technology or mission-critical setting.</li>\n</ul>","enriched_at":1785515387508},{"id":"job_2f6c8a6d-54e","title":"Manager, Facilities Operations","source_url":"https://job-boards.greenhouse.io/xai/jobs/5200214007","location":"Memphis, Tennessee","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>As the Facilities Operations Manager at SpaceXAI Memphis, you will own the reliability, performance, and continuous improvement of critical data center infrastructure, including power, cooling, and environmental systems.</p>\n<p>You will lead and develop a team of Facilities Operations Supervisors and Technicians, driving hands-on technical excellence, strategic operational planning, process optimization, vendor management, and cross-functional collaboration.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Lead, mentor, and develop a team of Facilities Operations Supervisors and Technicians, fostering a culture of excellence, accountability, collaboration, and continuous improvement.</li>\n<li>Own the overall maintenance, monitoring, troubleshooting, and performance of data center infrastructure, including HVAC, power distribution, UPS, generators, and environmental systems.</li>\n<li>Develop, implement, and continuously optimize preventive and predictive maintenance programs, equipment calibration strategies, and system performance KPIs.</li>\n<li>Create, refine, and enforce standard operating procedures (SOPs), emergency response plans, and change management processes to drive operational consistency and excellence.</li>\n<li>Ensure full compliance with safety regulations, industry standards, and internal policies; champion a strong safety culture across the facilities team.</li>\n<li>Partner closely with engineering, procurement, construction, and operations teams to streamline equipment intake, installation, commissioning, and lifecycle management.</li>\n<li>Oversee inventory, asset management, and spare parts strategy using internal applications, ensuring accurate tracking, forecasting, and cost control.</li>\n<li>Manage critical equipment maintenance, repairs, and capital projects, ensuring timely resolution, rigorous documentation, and root-cause analysis.</li>\n<li>Lead cross-functional initiatives to enhance operational efficiency, reduce downtime, and improve energy and resource utilization.</li>\n<li>Own vendor relationships, service contracts, and performance management for critical facilities support.</li>\n<li>Provide 24/7 on-call leadership and drive rapid, effective response to critical facilities incidents.</li>\n<li>Develop and manage operational budgets, forecasts, and resource planning for the facilities team.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s degree in Mechanical, Electrical, or a related engineering field (relevant experience may substitute for degree).</li>\n<li>7+ years of experience managing critical facilities systems, including power, cooling, and environmental controls in data center or mission-critical environments.</li>\n<li>5+ years of people leadership experience in critical facilities or technical operations environments, including direct management of supervisors or technical teams.</li>\n<li>In-depth knowledge of electrical, mechanical, and HVAC systems in data centers.</li>\n<li>Proven track record of leading facilities infrastructure projects from planning through execution.</li>\n<li>Proficiency with building management systems (BMS), environmental monitoring tools, and computerized maintenance management systems (CMMS).</li>\n<li>Strong prioritization, time management, and decision-making skills under pressure.</li>\n<li>Ability to thrive in a fast-paced, high-stakes environment while maintaining rigorous attention to detail.</li>\n<li>Must pass pre-employment and annual post-employment background checks.</li>\n</ul>\n<h3>Physical Requirements:</h3>\n<ul>\n<li>Ability to lift up to 35 lbs. unassisted.</li>\n<li>Comfortable working at heights up to 50 feet with appropriate safety gear.</li>\n<li>Ability to work in environments with exposure to noise.</li>\n<li>Physical dexterity to perform job functions in confined spaces.</li>\n<li>Availability to work evenings and weekends based on site operational needs; flexibility is required.</li>\n<li>Valid driver’s license.</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>Experience programming or deeply configuring PLC-based control systems and advanced Building Management Systems.</li>\n<li>Project Management Professional (PMP) certification or equivalent.</li>\n<li>EPA Universal Refrigerant Certification (EPA 608 Technician).</li>\n<li>Experience managing operational budgets and capital expenditure projects in a data center environment.</li>\n<li>Prior experience scaling facilities operations in a high-growth technology or mission-critical setting.</li>\n</ul>","enriched_at":1785467033348},{"id":"job_7ec43f7e-30a","title":"Security Engineer - GRC Fintech & Financial Services","source_url":"https://job-boards.greenhouse.io/xai/jobs/5198194007","location":"New York, NY","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>SpaceXAI is looking for a Security Engineer to own and evolve financial services and payments compliance posture across PCI DSS, NYDFS, FFIEC guidance, and related banking/fintech regulatory expectations.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Own and evolve financial services and payments compliance posture across PCI DSS, NYDFS (including 23 NYCRR 500), FFIEC guidance, and related banking/fintech regulatory expectations supporting xMoney across relevant jurisdictions.</li>\n<li>Build and maintain Compliance-as-Code capabilities , policy-as-code, automated control validation, continuous evidence collection, and monitoring integrated into CI/CD.</li>\n<li>Operate and extend GRC platforms (e.g., Vanta) as the backbone for control mapping, evidence management, and continuous compliance.</li>\n<li>Partner with Architects and Engineering Leads to bake compliance and privacy requirements.</li>\n<li>Design, implement, and validate technical controls relevant to fintech environments.</li>\n<li>Operate the cybersecurity and compliance risk register , identify, quantify, and track risks.</li>\n<li>Lead risk assessments and compliance reviews for new products, payment flows, features, vendors, and architectural changes.</li>\n<li>Own and cultivate relationships with external auditors, assessors, and regulators.</li>\n<li>Develop, maintain, and continuously improve policies, standards, and procedures aligned to PCI, NYDFS, FFIEC, privacy laws, and complementary frameworks.</li>\n<li>Champion pragmatic governance , prioritize issues that represent real security or business risk over checkbox compliance.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor&#39;s degree in computer science, Information Security, Cybersecurity, or in an engineering/STEM field.</li>\n<li>8+ years of experience in GRC, security compliance, or technology audit roles in fintech, banking, payments, or other heavily regulated financial environments.</li>\n<li>Hands-on experience with PCI DSS and at least one of NYDFS (23 NYCRR 500) or FFIEC cybersecurity/IT examination guidance.</li>\n<li>Experience with Compliance-as-Code practices and GRC automation tooling (e.g., Vanta, or similar).</li>\n<li>Technical fluency sufficient to speak the language of engineering, cloud (AWS/GCP/Azure), and security architecture.</li>\n</ul>\n<h3>Preferred Skills and Experience:</h3>\n<ul>\n<li>10+ years of security compliance, GRC engineering, or technology audit-related experience in fintech or financial services.</li>\n<li>Hands-on experience implementing technical controls (e.g., IAM, logging and monitoring, encryption, network segmentation, infrastructure hardening).</li>\n<li>Experience supporting SOC 2 and/or ISO 27001 programs alongside fintech-specific obligations.</li>\n<li>Experience with payment ecosystems, cardholder data environments, tokenization, or similar PCI-scoped architectures.</li>\n<li>Familiarity with additional financial regulatory regimes (e.g., GLBA, BSA/AML technology controls).</li>\n<li>Experience enabling enterprise sales through trust centers, vendor questionnaires, and customer security reviews.</li>\n<li>Proven ability to operate a risk register and apply judgment in gray areas.</li>\n<li>Exceptional analytical, problem-solving, organizational, and project management skills.</li>\n<li>Excellent communication and stakeholder management skills.</li>\n<li>Certifications such as CISSP, CISA, CISM, CRISC, PCIP, CIPP/US, CIPP/E, or similar.</li>\n<li>Experience with emerging AI-related financial services expectations or securing AI features in a regulated fintech product.</li>\n</ul>\n<h3>Compensation and Benefits:</h3>\n<p>$152,000 - $228,000 USD</p>\n<p>Base salary is just one part of our total rewards package at SpaceXAI, which also includes equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short &amp; long-term disability insurance, life insurance, and various other discounts and perks.</p>","enriched_at":1785345901274},{"id":"job_002fa696-ab5","title":"Critical Facilities Engineer","source_url":"https://job-boards.greenhouse.io/xai/jobs/5064636007","location":"Memphis, Tennessee","job_type":"full-time","experience_level":"entry","work_arrangement":"onsite","category":"Engineering","description":"<p>SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.</p>\n<p>As a Critical Facilities Engineer at SpaceXAI, you will dive in, operating and maintaining the critical facility systems that power our supercomputing data centers. Working hands-on with MEP systems, you’ll tackle maintenance, operations, and repairs, ensuring peak performance and reliability.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Ensure site safety and environmental compliance for MEP infrastructure, aligning with local and regional health and safety requirements.</li>\n<li>Provide operational expertise for Mechanical, Electrical, and Plumbing (MEP) systems at the data center facility, including pumps, piping, chillers, cooling towers, and generators.</li>\n<li>Routinely inspect all areas to ensure performance measures are maintained and proactively identify problems.</li>\n<li>Write and execute Maintenance, Standard, and Emergency Operating Procedures (MOPs, SOPs, EOPs).</li>\n<li>Perform daily inspections of critical systems.</li>\n<li>Identify and maintain spare parts inventory to minimise downtime.</li>\n<li>Coordinate and supervise scheduled system shutdowns.</li>\n<li>Develop and implement energy monitoring metrics.</li>\n<li>Support commissioning efforts by witnessing equipment startup and assisting with functional testing.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s Degree in Mechanical or Electrical Engineering or 2+ years of hands-on operations/facilities work experience.</li>\n<li>Knowledge of mechanical or electrical engineering principles and systems.</li>\n<li>Experience with critical systems documentation, including Plans, Procedures, and Operations Manuals.</li>\n<li>Experience with Building and Electrical Power Monitoring Systems and Operations.</li>\n<li>Strong troubleshooting skills.</li>\n<li>Experience with PLC-based control systems and/or Building Management Systems.</li>\n<li>Excellent written and verbal communication and technical writing skills in English.</li>\n</ul>\n<h3>Physical Requirements:</h3>\n<ul>\n<li>Ability to lift up to 50 lbs.</li>\n<li>Ability to utilise hand tools and power tools as needed.</li>\n<li>Work is often performed in tight quarters, and physical dexterity is necessary.</li>\n<li>Ability to lift up to 35 lbs. unassisted.</li>\n<li>Comfortable working at elevated heights (up to 100 feet) with safety gear.</li>\n<li>Comfortable working in extreme outdoor environments.</li>\n<li>Available to work flexible shifts providing 24x7 coverage as needed.</li>\n<li>Position is subject to pre-employment drug and random drug and alcohol testing.</li>\n<li>Position is subject to pre-employment and annual post-employment background checks.</li>\n<li>Willing to travel as needed (up to 10%).</li>\n<li>Valid driver’s license.</li>\n</ul>","enriched_at":1785071085959},{"id":"job_f4c4c7f7-51a","title":"Critical Facilities Engineer","source_url":"https://job-boards.greenhouse.io/xai/jobs/5064636007","location":"Memphis, Tennessee","job_type":null,"experience_level":null,"work_arrangement":null,"category":"Engineering","description":"<p>SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.</p>\n<p>As a Critical Facilities Engineer at SpaceXAI, you&#39;ll operate and maintain critical facility systems powering supercomputing data centers. You&#39;ll work hands-on with MEP systems, tackling maintenance, operations, and repairs to ensure peak performance and reliability.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Ensure site safety and environmental compliance for MEP infrastructure.</li>\n<li>Provide operational expertise for Mechanical, Electrical, and Plumbing (MEP) systems at the data center facility, including pumps, piping, chillers, cooling towers, and generators.</li>\n<li>Routinely inspect areas to maintain performance measures and proactively report problems.</li>\n<li>Write and execute MOPs, SOPs, EOPs.</li>\n<li>Perform daily inspections of critical systems.</li>\n<li>Identify and maintain spare parts inventory to minimize downtime.</li>\n<li>Coordinate and supervise scheduled system shutdowns.</li>\n<li>Develop and implement energy monitoring metrics.</li>\n<li>Support commissioning efforts by witnessing equipment startup and monitoring construction progress.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s Degree in Mechanical or Electrical Engineering or 2+ years of hands-on operations/facilities work experience.</li>\n<li>Knowledge of mechanical or electrical engineering principles and systems.</li>\n<li>Experience with critical systems documentation, Building and Electrical Power Monitoring Systems, and Operations.</li>\n<li>Strong troubleshooting skills.</li>\n<li>Experience with PLC-based control systems and/or Building Management Systems.</li>\n<li>Excellent written and verbal communication and technical writing skills in English.</li>\n</ul>\n<h3>Physical Requirements:</h3>\n<ul>\n<li>Lift up to 50 lbs.</li>\n<li>Utilize hand tools and power tools.</li>\n<li>Work in tight quarters with physical dexterity.</li>\n<li>Lift up to 35 lbs. unassisted.</li>\n<li>Work at elevated heights (up to 100 feet) with safety gear.</li>\n<li>Work in extreme outdoor environments.</li>\n<li>Work in environments with fumes, odors, and noise.</li>\n<li>Flexible shifts for 24x7 coverage.</li>\n<li>Pre-employment drug and random drug and alcohol testing.</li>\n<li>Annual post-employment background checks.</li>\n<li>Travel up to 10%.</li>\n<li>Valid driver’s license.</li>\n</ul>","enriched_at":1785031339816},{"id":"job_feaadcdb-682","title":"Quality Program Lead, X Safety","source_url":"https://job-boards.greenhouse.io/xai/jobs/5194440007","location":"Bastrop, Texas","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>SpaceXAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge.</p>\n<p>We serve our community of users and customers by working tirelessly to preserve free expression and choice, create limitless interactivity, and maintain a safe digital marketplace.</p>\n<h3>ABOUT THE ROLE:</h3>\n<p>The Content Moderation Quality Lead will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence across global footprint operations.</p>\n<p>You are an experienced quality management professional with a deep understanding of Trust and Safety ecosystems. You are skilled at leading teams, defining sampling methodologies, and leveraging cutting-edge automation to improve accuracy. You thrive in fast-paced environments and excel at managing cross-functional relationships between internal stakeholders and external vendor partners.</p>\n<h3>RESPONSIBILITIES:</h3>\n<ul>\n<li>Develop and maintain a comprehensive Quality program to ensure a consistent, safe user experience.</li>\n<li>Leverage AI-driven tools for quality monitoring, content moderation performance analysis, and predictive error detection.</li>\n<li>Oversee the content moderation quality frameworks across both captive and third-party vendor operations.</li>\n<li>Manage a high-performing team of Quality Analysts, including full-time employees and contractors.</li>\n<li>Collaborate with Operations Managers, Site Leads, and Vendor Operations to drive continuous quality improvements.</li>\n<li>Define precise audit sampling methodologies and construct robust quality processes for policy workflows.</li>\n<li>Design and implement scalable, standardized quality assessment processes globally.</li>\n<li>Lead process excellence frameworks to maximize community safety and operational accuracy.</li>\n<li>Reduce workflow complexity through process automation, standard operating procedures, and strategic mapping.</li>\n<li>Review and minimize policy escalations resulting from moderation errors across delivery sites.</li>\n<li>Recommend continuous enhancements to internal moderation tools, safety policies, procedures, and training programs.</li>\n<li>Drive targeted operational improvements through thorough root cause analysis.</li>\n<li>Build and sustain a data-driven Quality Program enabled by AI analytics to enhance policy accuracy and operational efficiency.</li>\n<li>Design specific quality assessment and feedback mechanisms tailored to high-volume content moderation operations.</li>\n<li>Create and manage regular quality audits, checklists, and comprehensive summary reports detailing compliance and edge-case exceptions.</li>\n<li>Maintain rigorous QA documentation, including action item logs and policy calibration trackers.</li>\n<li>Drive individual moderator audits, monitor process compliance, and execute targeted performance tracking for bottom-quartile agents.</li>\n<li>Conduct specialized root cause analysis studies on performance trends, presenting courses of action to stakeholders for policy calibration.</li>\n<li>Report routinely on quality program activities and leverage analytics to improve overall operational effectiveness.</li>\n</ul>\n<h3>BASIC QUALIFICATIONS:</h3>\n<ul>\n<li>Bachelor’s degree in a relevant field or equivalent practical experience.</li>\n<li>4–5 years of quality management experience specifically within captive and vendor content moderation or trust and safety operations.</li>\n<li>Proven experience managing and leading teams of Quality Analysts.</li>\n<li>Deep expertise in designing, scaling, and running global alignment and calibration processes.</li>\n<li>Strong data analytics capabilities, including sampling methodology, coaching frameworks, and performance insights.</li>\n<li>Excellent project and program management skills with a track record of cross-functional collaboration.</li>\n<li>Skilled in executive-level communication and influencing operational stakeholders across multiple sites.</li>\n<li>Experience leveraging AI tools and automated platforms to enhance quality management workflows.</li>\n</ul>\n<h3>PREFERRED SKILLS AND EXPERIENCE:</h3>\n<ul>\n<li>Demonstrated ability to collect, analyze, and visualize complex trend data to inform strategic policy decisions.</li>\n<li>Proficiency with business intelligence and dashboard tools such as SQL, Looker, Tableau, or equivalent data visualization platforms.</li>\n<li>Familiarity with AI-powered moderation analytics, automated scoring, and operational optimization platforms.</li>\n</ul>","enriched_at":1784894667287},{"id":"job_917b55a3-d24","title":"Quality Program Lead, X Safety","source_url":"https://job-boards.greenhouse.io/xai/jobs/5194440007","location":"Bastrop, Texas","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>SpaceXAI serves its community by preserving free expression and choice, creating limitless interactivity, and maintaining a safe digital marketplace. The Quality Program Lead, X Safety will oversee the end-to-end Quality Assurance program for content moderation workflows, ensuring policy compliance, user safety, and operational excellence.</p>\n<p>You are an experienced quality management professional with a deep understanding of Trust and Safety ecosystems. You are skilled at leading teams, defining sampling methodologies, and leveraging cutting-edge automation to improve accuracy.</p>\n<h3>Responsibilities:</h3>\n<ul>\n<li>Develop and maintain a comprehensive Quality program to ensure a consistent, safe user experience.</li>\n<li>Leverage AI-driven tools for quality monitoring, content moderation performance analysis, and predictive error detection.</li>\n<li>Oversee the content moderation quality frameworks across both captive and third-party vendor operations.</li>\n<li>Manage a high-performing team of Quality Analysts, including full-time employees and contractors.</li>\n<li>Collaborate with Operations Managers, Site Leads, and Vendor Operations to drive continuous quality improvements.</li>\n<li>Define precise audit sampling methodologies and construct robust quality processes for policy workflows.</li>\n<li>Design and implement scalable, standardized quality assessment processes globally.</li>\n<li>Lead process excellence frameworks to maximize community safety and operational accuracy.</li>\n<li>Reduce workflow complexity through process automation, standard operating procedures, and strategic mapping.</li>\n<li>Review and minimize policy escalations resulting from moderation errors across delivery sites.</li>\n<li>Recommend continuous enhancements to internal moderation tools, safety policies, procedures, and training programs.</li>\n<li>Drive targeted operational improvements through thorough root cause analysis.</li>\n<li>Build and sustain a data-driven Quality Program enabled by AI analytics to enhance policy accuracy and operational efficiency.</li>\n<li>Design specific quality assessment and feedback mechanisms tailored to high-volume content moderation operations.</li>\n<li>Create and manage regular quality audits, checklists, and comprehensive summary reports detailing compliance and edge-case exceptions.</li>\n<li>Maintain rigorous QA documentation, including action item logs and policy calibration trackers.</li>\n<li>Drive individual moderator audits, monitor process compliance, and execute targeted performance tracking for bottom-quartile agents.</li>\n<li>Conduct specialized root cause analysis studies on performance trends, presenting courses of action to stakeholders for policy calibration.</li>\n<li>Report routinely on quality program activities and leverage analytics to improve overall operational effectiveness.</li>\n</ul>\n<h3>Basic Qualifications:</h3>\n<ul>\n<li>Bachelor’s degree in a relevant field or equivalent practical experience.</li>\n<li>4–5 years of quality management experience specifically within captive and vendor content moderation or trust and safety operations.</li>\n<li>Proven experience managing and leading teams of Quality Analysts.</li>\n<li>Deep expertise in designing, scaling, and running global alignment and calibration processes.</li>\n<li>Strong data analytics capabilities, including sampling methodology, coaching frameworks, and performance 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