{"data":{"company":{"name":"Relay","slug":"relay","logo_url":"https://logos.yubhub.co/relay.com.png","canonical_domain":"relay.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":25,"categories":[{"category":"operations","count":9},{"category":"data science","count":4},{"category":"engineering","count":3},{"category":"sales","count":2},{"category":"logistics & supply chain","count":2},{"category":"human resources","count":2},{"category":"finance","count":2},{"category":"marketing","count":1}],"experience_levels":[{"level":"senior","count":18},{"level":"executive","count":3},{"level":"staff","count":1}],"work_arrangements":[{"arrangement":"onsite","count":17},{"arrangement":"hybrid","count":8}],"top_titles":[{"title":"Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)","count":1},{"title":"Training Supervisor - Nottingham Sortation Warehouse (0 Hour Contract)","count":1},{"title":"Talent Lead","count":1},{"title":"Staff Data Scientist - Geospatial","count":1},{"title":"Shift Manager - Nottingham","count":1},{"title":"Shift Manager - London","count":1},{"title":"Shift Manager - Birmingham","count":1},{"title":"Senior Machine Learning Engineer","count":1},{"title":"Senior Data Scientist - Operational Research","count":1},{"title":"Senior Data Scientist - Last Mile Pricing","count":1},{"title":"Senior Analytics Engineer","count":1},{"title":"Sales Operations Manager","count":1},{"title":"Sales Director","count":1},{"title":"Operations Manager, Operative Acquisition","count":1},{"title":"Operations Manager - West Midlands Sort Centre","count":1}],"locations":[{"location":"london","count":19},{"location":"nottingham","count":3},{"location":"dallas, texas","count":2},{"location":"west midlands","count":1}],"skills":[{"skill":"Data Analysis","required":12,"preferred":0,"total":12},{"skill":"Communication","required":9,"preferred":0,"total":9},{"skill":"Problem-solving","required":8,"preferred":0,"total":8},{"skill":"Python","required":4,"preferred":1,"total":5},{"skill":"SQL","required":4,"preferred":1,"total":5},{"skill":"Team Leadership","required":5,"preferred":0,"total":5},{"skill":"Logistics","required":0,"preferred":5,"total":5},{"skill":"Operations Management","required":4,"preferred":0,"total":4},{"skill":"BigQuery","required":4,"preferred":0,"total":4},{"skill":"Team Management","required":4,"preferred":0,"total":4},{"skill":"Artificial Intelligence","required":2,"preferred":1,"total":3},{"skill":"Automation","required":2,"preferred":1,"total":3},{"skill":"Machine Learning","required":2,"preferred":1,"total":3},{"skill":"Supply Chain Management","required":0,"preferred":3,"total":3},{"skill":"Leadership","required":3,"preferred":0,"total":3},{"skill":"Process Improvement","required":2,"preferred":0,"total":2},{"skill":"Google Ads","required":1,"preferred":1,"total":2},{"skill":"E-commerce","required":0,"preferred":2,"total":2},{"skill":"E-commerce Fulfillment","required":0,"preferred":2,"total":2},{"skill":"Predictive Modelling","required":1,"preferred":1,"total":2}],"salary_stats":null,"job_types":[{"type":"full-time","count":23},{"type":"temporary","count":2}],"latest_jobs":[{"id":"job_889ede5a-ce2","title":"Head of Capital","source_url":"https://jobs.ashbyhq.com/relay/bdd4f7d1-4462-4ca8-889d-d218b9413326","location":"London","job_type":"full-time","experience_level":"executive","work_arrangement":"onsite","category":"Finance","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a technology-enabled parcel carrier, we deliver parcels from retailers to end customers more efficiently than incumbents. Our mission is to free commerce from friction.</p>\n<p>We are looking for a Head of Capital to run how Relay raises equity and works with its investors. The next round is planned for Q2/Q3 2027, and it will be won on evidence. You will be the person who makes it a system, building the processes to raise multiple rounds of capital in the future.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the investor map and run the transaction with the CEO and CFO</li>\n<li>Create and maintain the investor-facing model, scenarios, unit economics, and use of funds</li>\n<li>Refresh the deck, KPI pack, and data room every quarter</li>\n<li>Write investor and board updates, answer existing investors&#39; questions, and track promises</li>\n<li>Build relationships with investors to source future rounds</li>\n<li>Read the market and advise the leadership team on what Relay must show and by when</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience running a growth-stage equity round from inside a company or working on several from the investing side</li>\n<li>Ability to build an investor map, write investor materials, and create financial models</li>\n<li>Experience with term sheets, data rooms, and investor relations</li>\n<li>Strong technical fundamentals and entrepreneurial drive</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Experience in logistics, delivery, marketplaces, or another operations-heavy business</li>\n<li>Time at a growth-stage fund, a tech-focused bank, or a private-capital adviser before going in-house</li>\n<li>Investor relations between rounds at a private company</li>\n</ul>","enriched_at":1793477657705},{"id":"job_20a55afa-e92","title":"Operations Manager - Dallas","source_url":"https://jobs.ashbyhq.com/relay/ee1a4b59-72cc-40e8-84cb-e0fd2b3ac499","location":"Dallas, Texas","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>We&#39;re assembling the most talent-dense team the logistics industry has ever seen Relay’s Mission is to free commerce from friction. Today, high delivery costs act as a hidden tax on e-commerce, quietly shaping what can be sold online and limiting who can participate.</p>\n<p>The Opportunity This is not a legacy logistics job. This is a chance to launch Relay into the Americas. You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p>You will also be accountable for whether the site is measurably better in a month than it is today for each of our key metrics.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Deliver shift plan end to end people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together. Build controls, cadences, metrics, SOPs, change management and own their adoption, not only their design</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps. Triage, solve the problem at hand quickly, contain the impact, restore flow</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews. Decisions here get made based off what you wrote</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program.</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail.</li>\n<li>Communicate in both directions and have strong people management skills: you can brief 80 operatives at shift start and take a problem to senior leadership the same day.</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard. Something you authored that changed how frontline teams worked.</li>\n<li>Own numbers rather than report them: you can name a metric you created or redefined, explain why the previous one was wrong, and say what changed afterwards.</li>\n<li>Understand frontline work: one of these must be true: you have personally led frontline teams; you have worked embedded in and around a frontline population day to day, without the reporting line; or you have been accountable for outcomes delivered by frontline people you did not employ.</li>\n</ul>\n<p>Who Thrives at Relay?</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>","enriched_at":1793477642657},{"id":"job_f6fca7d1-bc7","title":"Head of Site - Dallas","source_url":"https://jobs.ashbyhq.com/relay/73c28075-21b4-4e33-a54a-ec2b8768d3f5","location":"Dallas, Texas","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Logistics & Supply Chain","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Head of Site for our first ever sortation centre in the US, you&#39;ll own performance, safety, people, and flow every shift. This is a hands-on operational leadership role where calmness under pressure, disciplined execution, and evidence-based problem solving define success.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Lead Daily Operations: Own the sortation floor with a visible, on-the-ground leadership presence.</li>\n<li>Deliver On-Time Success: Maintain stable flow, protect throughput, and ensure parcels move on time, every time.</li>\n<li>Manage and Develop People: Lead Shift Managers and their teams with clarity, feedback, and accountability.</li>\n<li>Run a 24/7 Operation: Oversee night-shift and round-the-clock operations with discipline and precision.</li>\n<li>Solve Problems with Data: Make calm, real-time decisions using evidence, not instinct.</li>\n<li>Enforce Standards: Drive operational discipline, safety compliance, and repeatable processes.</li>\n<li>Coordinate with Central Teams: Partner with Workforce Management and Training to forecast labour, maintain competence, and lift capability.</li>\n<li>Maintain Site Readiness: Ensure equipment uptime, consumables availability, and operational continuity.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Disciplined operator with deep experience running high-reliability, high-tempo environments</li>\n<li>Calm under pressure and able to make fast, data-driven decisions</li>\n<li>Strong people manager who develops leaders and holds teams accountable</li>\n<li>Execution-first mindset with a focus on repeatability, structure, and on-time delivery</li>\n<li>Experience managing a 24/7 operation, including night shifts</li>\n<li>Clear communicator who gives direct, respectful feedback</li>\n<li>Real-time problem solver who manages flow, labour, and queues dynamically</li>\n<li>Culture builder who maintains a safe, high-trust, high-expectation environment</li>\n<li>Practical thinker who values simplicity and operational clarity</li>\n<li>You have worked in a startup or can prove that you have worked in an environment with hyper growth and constant change</li>\n<li>You understand and can demonstrate the pressures of working in a 24x7 operation, where on-time success is the most critical lever</li>\n</ul>","enriched_at":1793477617860},{"id":"job_0d7c0fa0-d48","title":"Lead Data Analyst - Network","source_url":"https://jobs.ashbyhq.com/relay/1801f2f1-3a0f-4388-887d-f77e60062fb8","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Data Science","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As Lead Data Analyst for the Network squad, you will own the analytical oversight across Relay&#39;s forecasting systems. This involves tracking model performance across demand forecasting, shift planning, dimensions, and BPP inclusion. You will work closely with various teams to understand where forecasts are working and where they&#39;re not.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Track forecast accuracy across all Network models: demand forecasts, shift planning forecasts, dimensions model, BPP inclusion models</li>\n<li>Surface model drift and performance issues before they impact operations</li>\n<li>Diagnose forecast errors by client, geography, day of week, and horizon, and quantify the CPP impact</li>\n<li>Build dashboards that make model performance transparent to the squad and stakeholders</li>\n<li>Set analytical direction for the Network squad: define what metrics matter, where to invest analytical effort</li>\n<li>Work with Data Scientists to build the business case for model improvements</li>\n<li>Monitor how capacity matches demand across Sortation, Middle Mile, Last Mile, and track shift release effectiveness</li>\n<li>Translate model performance into business impact that stakeholders can act on</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>At least 5 years of experience as a data analyst or similar role</li>\n<li>Fluent in SQL and experienced with dbt/BigQuery</li>\n<li>Experience building dashboards that are operationally critical</li>\n<li>Passion for forecasting and predictive modelling</li>\n<li>Ability to translate technical performance into business impact</li>\n<li>Comfortable challenging Data Scientists when models aren&#39;t performing, and working with them to improve</li>\n<li>Clear communication with operations teams</li>\n</ul>\n<p><strong>Benefits</strong> No specific benefits mentioned.</p>\n<p><strong>Company Culture</strong></p>\n<ul>\n<li>Aim with Precision: Define problems clearly and measure impact meticulously</li>\n<li>Play to Win: Chase bold bets, tackle the hard stuff</li>\n<li>1% Better Every Day: Believe in small, consistent improvements leading to exponential growth</li>\n<li>All In, All the Time: Show up and step up, take ownership</li>\n<li>People-Powered Greatness: Invest in teammates, give and receive feedback with care and candour</li>\n<li>Grow the Whole Pie: Seek out win-win solutions</li>\n</ul>","enriched_at":1793463288888},{"id":"job_6429c202-507","title":"Shift Manager - Birmingham","source_url":"https://jobs.ashbyhq.com/relay/fc9d309c-f7ff-4308-886e-5db984073797","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>As the Shift Manager at Relay, you will oversee sortation operations during your shift to ensure targets are met, support recruitment, onboarding, and training of site operatives, lead, motivate, and coach your team to high performance, ensure health &amp; safety standards are upheld and continuously improved, identify and act on opportunities to drive efficiency and service quality, and collaborate with stakeholders to support the wider success of the site.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Overseeing sortation operations during your shift to ensure targets are met</li>\n<li>Supporting with recruitment, onboarding, and training of site operatives</li>\n<li>Leading, motivating, and coaching your team to high performance</li>\n<li>Ensuring health &amp; safety standards are upheld and continuously improved</li>\n<li>Identifying and acting on opportunities to drive efficiency and service quality</li>\n<li>Collaborating with stakeholders to support the wider success of the site</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous experience in a fast-paced operational or warehouse environment</li>\n<li>A proactive leader with strong communication and team-building skills</li>\n<li>Able to think on your feet, solve problems, and make sound decisions under pressure</li>\n<li>Comfortable using data to track performance and make improvements</li>\n<li>A hands-on, positive attitude and a willingness to roll up your sleeves</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay&#39;s success</li>\n<li>Private health &amp; dental coverage</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave</li>\n<li>Hardware of your choice</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more)</li>\n</ul>","enriched_at":1793463189879},{"id":"job_6fd2600f-39a","title":"Staff Data Scientist - Geospatial","source_url":"https://jobs.ashbyhq.com/relay/3196b038-27eb-4df3-9439-184232e35f93","location":"London","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Data Science","description":"<p>Relay operates a delivery network that generates rich location and movement data every day. Understanding that data , and turning it into improvements across the delivery operation , is the focus of this role.</p>\n<p>As Staff Data Scientist for Geospatial, you will own the location and movement datasets that underpin Relay&#39;s delivery operation, defining how they are built, measured, and evolved. You will use signals from across the network to build models that make the operation faster and more reliable.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Define how we measure the quality of our geospatial data: identifying gaps, quantifying their impact on the operation, and prioritising improvements.</li>\n<li>Continuously evolve our location datasets.</li>\n<li>Own the technical strategy and roadmap for Relay&#39;s geospatial data solutions.</li>\n<li>Partner with engineering to productionise and integrate solutions into the delivery operation.</li>\n<li>Build observability into pipelines so that degradation in data quality is detected, understood, and acted upon.</li>\n<li>Build reusable data products and define core metrics that add value across the business.</li>\n<li>Coach and mentor other data scientists on technical approach, production standards, and problem decomposition.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>You have deep experience with geospatial data, telemetry, or GPS trace processing.</li>\n<li>You love maps and urban geography.</li>\n<li>You are motivated by complex problems with high impact.</li>\n<li>You understand what it takes to own a production data product end to end , you treat observability, testing, and incident response as core responsibilities.</li>\n<li>You care about the people your work affects , couriers, retailers, and internal teams all feel the impact of the data products you own.</li>\n</ul>\n<p><strong>Compensation, Benefits &amp; Workplace</strong></p>\n<ul>\n<li>Generous equity, richer than 99% of European startups, with annual top-ups to share Relay’s success.</li>\n<li>Private health &amp; dental coverage, so comprehensive you’d need to be a partner at a Magic Circle law firm to match it.</li>\n<li>25 days of holidays</li>\n<li>Enhanced parental leave.</li>\n<li>Hardware of your choice.</li>\n<li>Extensive perks (gym subsidies, cycle-to-work, Friday office lunch, covered Uber home and dinner for late nights, and more).</li>\n<li>Located in Shoreditch, our office set-up enables the kind of in-person interactions that drive impact. We work 4 days on-site, with 1 day remote.</li>\n</ul>","enriched_at":1793211610039},{"id":"job_334447c7-e8e","title":"Operations Manager - Nottingham Sort Centre","source_url":"https://jobs.ashbyhq.com/relay/585c54ac-4cdb-4bae-8b53-529ad8e8e111","location":"Nottingham","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>Relay is fundamentally reshaping how goods move in an online era. Backed by Europe’s largest-ever logistics Series A ($35M) led by deep-tech investors Plural, and a recently closed Series B ($95M), Relay is scaling faster than 99% of venture-backed startups.</p>\n<p>You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Deliver shift plan end to end: people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together. Build controls, cadences, metrics, SOPs, change management and own their adoption, not only their design</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps. Triage, solve the problem at hand quickly, contain the impact, restore flow</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews. Decisions here get made based off what you wrote</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program.</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail.</li>\n<li>Communicate in both directions and have strong people management skills: you can brief 80 operatives at shift start and take a problem to senior leadership the same day.</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard.</li>\n<li>Own numbers rather than report them: you can name a metric you created or redefined, explain why the previous one was wrong, and say what changed afterwards.</li>\n<li>Understand frontline work: one of these must be true: you have personally led frontline teams; you have worked embedded in and around a frontline population day to day, without the reporting line; or you have been accountable for outcomes delivered by frontline people you did not employ.</li>\n</ul>\n<p><strong>Benefits</strong> No specific benefits mentioned.</p>\n<p><strong>Hiring Process</strong></p>\n<ul>\n<li>Initial screen (15 min)</li>\n<li>Hiring Manager conversation (90 min) - 45 min onsite interview immediately followed by a 45 min site tour where you shadow an existing shift manager</li>\n<li>Final interview (45 min). Decision and offer within 48 hours</li>\n</ul>","enriched_at":1793164444964},{"id":"job_51bdf255-9b8","title":"Operations Manager - London Sort Centre","source_url":"https://jobs.ashbyhq.com/relay/3604842a-4961-4318-ac0f-2cc74af59f4b","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>Relay is fundamentally reshaping how goods move in an online era.</p>\n<p>You will report to the Site Manager/Head of Site and will run shifts at one of our Hybrid Sort Centres (HSCs), leading 50–100+ operatives through high-volume, time-pressured sortation where minutes matter and small deviations cascade into missed deadlines.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Deliver shift plan end to end: people deployment, throughput, quality standards, and health &amp; safety compliance</li>\n<li>Lead, develop, and performance-manage a frontline team of 50–100+ operatives</li>\n<li>Build the mechanisms that hold the operation together</li>\n<li>Plan ahead for future shifts; labour, training, and the risks you can see coming before they land</li>\n<li>Own the end-of-shift handover; what happened, what is at risk, what the next shift needs to know</li>\n<li>Stay decisive through volume peaks, outages, and labour gaps</li>\n<li>Present and write clearly whether briefs, escalations, handovers or post-incident reviews</li>\n<li>Implement changes into a live operation such as introducing robotics, launching new sortation tech or onboarding new clients</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Scaled something from zero: a site, a market, a process or a program</li>\n<li>Managed a physical operation: quick commerce, grocery, e-commerce fulfillment, last mile, 3PL, food production, airport ground handling, rail</li>\n<li>Communicate in both directions and have strong people management skills</li>\n<li>Built a mechanism that held: a control, a cadence, a metric, a document standard</li>\n<li>Own numbers rather than report them</li>\n<li>Understand frontline work</li>\n</ul>\n<p><strong>Backgrounds that translate well</strong></p>\n<ul>\n<li>Program Manager in a logistics or e-commerce business</li>\n<li>Operations Excellence and Continuous Improvement</li>\n<li>Strategy &amp; Operations</li>\n<li>Transformation manager</li>\n<li>Launch and Expansion Manager</li>\n<li>Regional operations manager</li>\n</ul>\n<p><strong>Benefits</strong> No benefits mentioned.</p>\n<p><strong>Hiring process</strong></p>\n<ul>\n<li>Initial screen (15 min)</li>\n<li>Hiring Manager conversation (90 min) - 45 min onsite interview immediately followed by a 45 min site tour where you shadow an existing shift manager</li>\n<li>Final interview (45 min). Decision and offer within 48 hours</li>\n</ul>","enriched_at":1793164213564},{"id":"job_8f4ee4e5-3c3","title":"Training Supervisor - Uxbridge Sortation Warehouse (0 Hour Contract)","source_url":"https://jobs.ashbyhq.com/relay/463be829-e90f-4b60-8d6c-c31381579938","location":"London","job_type":"temporary","experience_level":null,"work_arrangement":"onsite","category":"Operations","description":"<p>Relay is fundamentally reshaping how goods move in an online era. As a Training Supervisor, you will own the full training journey, from onboarding new hires to upskilling experienced operatives, ensuring every team member has the skills and knowledge to sort accurately and efficiently.</p>\n<p>Reporting to the Operations Lead, you will work closely with Warehouse Operations, Quality, and Workforce Management to deliver training and education initiatives, accelerate time to productivity, and drive consistent performance across all shifts.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Training Delivery: Plan and deliver training across all programs from new hire onboarding, cross-skilling, refresher sessions, to process and product launch rollouts.</li>\n<li>New Hire Development: Guide new operatives through their incubation period with structured coaching and direct floor support. Track progress against targets, intervene early, and ensure every new hire graduates.</li>\n<li>Centre Performance: Monitor centre KPIs, identify skill and process gaps, and work with Shift Managers and Quality Supervisors to build targeted training solutions that move the needle on accuracy and productivity.</li>\n<li>Records &amp; Documentation: Maintain accurate and audit-ready training records, track completion and graduation milestones, and ensure all processes and Learning Management System (LMS) content are up to date and relevant.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>A natural people developer, patient with new hires, direct with feedback, and genuinely invested in watching others grow.</li>\n<li>A clear communicator who can break down complex processes into simple, floor-ready steps.</li>\n<li>Calm and adaptable in a fast-paced, high-volume warehouse environment.</li>\n<li>Data-aware, able to read performance metrics and translate them into practical training decisions.</li>\n<li>A quality-first operator with a &quot;right the first time&quot; mindset.</li>\n<li>A collaborative partner who builds strong relationships and trust with Warehouse and Sortation Operations stakeholders.</li>\n</ul>\n<p><strong>About Relay</strong> Relay&#39;s mission is to free commerce from friction. The company has around 160 people, with over 45 advanced degrees across computer science, mathematics, and operations research.</p>","enriched_at":1793160349485},{"id":"job_962f8106-8f4","title":"Growth Marketing Manager","source_url":"https://jobs.ashbyhq.com/relay/8e180b5b-e0c0-4d5a-b3fb-6f35236f7656","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Relay is fundamentally reshaping how goods move in an online era. We&#39;re looking for a Growth Marketing Manager to lead Relay&#39;s courier acquisition strategy and drive scalable, sustainable growth of the courier fleet.</p>\n<p>As the Growth Marketing Manager at Relay, you can expect to:</p>\n<ul>\n<li>Expand into New Markets: Leverage insights and creativity to introduce Relay to untapped geographies, tailoring strategies to local contexts and building a scalable approach to expansion.</li>\n<li>Refine our value proposition: Develop a deep understanding of our value proposition and target audience for each vehicle type and across different geographies. Ensure Relay&#39;s messaging resonates and drives engagement.</li>\n<li>Own and Optimize CPA: Monitor cost per acquisition metrics closely, finding innovative ways to lower costs while improving conversion rates. From building landing pages to A/B testing ad creatives, you&#39;ll have the full freedom to experiment and deliver.</li>\n<li>Drive Top-of-Funnel Growth: Set ambitious acquisition targets and work with the funnel team to meet supply needs across regions, including hyperlocal campaigns where necessary.</li>\n<li>Integrate Paid and Unpaid Channels: Build a cohesive strategy blending influencer marketing, referrals, socials, paid ads, and organic growth.</li>\n<li>Automate and Improve Processes: Streamline workflows and experiment with scalable approaches to simplify marketing operations.</li>\n</ul>\n<p>We are looking for candidates who:</p>\n<ul>\n<li>Bring Experience and Creativity: You&#39;ve worked in dynamic environments, like Deliveroo or Stuart, where you expanded into new markets and pushed boundaries. Experimenting and learning are a part of succeeding in this role.</li>\n<li>Know the Tools of the Trade: From influencer partnerships to Google ads, you&#39;re well-versed in modern marketing strategies that resonate with diverse audiences. You&#39;re well versed in tools such as Google Tag Manager, Google Analytics, SEMrush or equivalent.</li>\n<li>Focus on Data-Driven Decisions: You&#39;re fluent in interpreting marketing metrics and passionate about improving performance through insights.</li>\n<li>Foster Teamwork and Positive Culture: You&#39;re a collaborative team player who supports colleagues across functions. Champion a positive, inclusive culture where creativity and shared success thrive.</li>\n</ul>\n<p>Who Thrives at Relay?</p>\n<ul>\n<li>Aim with Precision: You define problems clearly and measure your impact meticulously.</li>\n<li>Play to Win: You chase bold bets, tackle the hard stuff, and view constraints as fuel, not friction.</li>\n<li>1% Better Every Day: You believe that small, consistent improvements lead to exponential growth. You move quickly, deliver results, and learn from every experience.</li>\n<li>All In, All the Time: You show up and step up. You take ownership from start to finish and do what it takes to deliver when it counts.</li>\n<li>People-Powered Greatness: You invest in your teammates. You give and receive feedback with care and candour. You build trust through high standards and shared success.</li>\n<li>Grow the Whole Pie: You seek out win-win solutions for merchants, couriers, and our customers, because when they thrive, so do we.</li>\n</ul>","enriched_at":1793135566559}],"category_normalised":[{"category":"operations","count":9},{"category":"data science","count":4},{"category":"engineering","count":3},{"category":"sales","count":2},{"category":"logistics & supply chain","count":2},{"category":"human resources","count":2},{"category":"finance","count":2},{"category":"marketing","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":11},{"week_start":"2026-10-26","count":14}],"trend":"stable","wow_pct":27},"momentum":{"recent_14d":25,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":25,"industry_total":25,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.231,"skill_weighted_score":0.177,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Python","count":3,"score":0.46},{"skill":"SQL","count":3,"score":0.353},{"skill":"BigQuery","count":3,"score":0.353},{"skill":"Operations Management","count":4,"score":0.138},{"skill":"Logistics","count":4,"score":0.138},{"skill":"Supply Chain Management","count":3,"score":0.138},{"skill":"Data Analysis","count":9,"score":0.135},{"skill":"Problem-solving","count":7,"score":0.133},{"skill":"Team Leadership","count":5,"score":0.119},{"skill":"Communication","count":8,"score":0.116}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United Kingdom","count":19,"share_pct":76},{"region":"Unknown","count":4,"share_pct":16},{"region":"United States","count":2,"share_pct":8}],"emerging":[{"region":"United Kingdom","recent_30d":19,"prior_30d":0,"growth_pct":100},{"region":"Unknown","recent_30d":4,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":4,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Head of Capital","location":"London","posted_at":"2026-10-31"},{"title":"Head of Site - Dallas","location":"Dallas, Texas","posted_at":"2026-10-31"},{"title":"Head of Finance AI Transformation","location":"London","posted_at":"2026-10-27"},{"title":"Sales Director","location":"London","posted_at":"2026-10-25"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":7}}}}