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We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today’s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.</p>\n<p>This role sits within the Coach &amp; Instructor Enablement Team, which exists to make the delivery organisation measurably better at retaining learners and delivering successful outcomes consistently, predictably, and at scale.</p>\n<p>As an Operations Specialist, you will:</p>\n<ul>\n<li>Coordinate onboarding and ongoing training for coaches and instructors, covering scheduling, audience, facilitator/SME, materials, attendance &amp; completion, recordings, teach-backs, certification tracking, compliance, CPD completion, and other training operations admin.</li>\n<li>Own enablement initiatives/projects end-to-end, ensuring the right coaches and instructors receive the right training and up-skilling at the right time to deliver customer programs.</li>\n<li>Manage the shared Senior Coach and Instructor pool day-to-day, allocating their time across Technical Skills, EPA, and other enablement work.</li>\n<li>Provide operational support to the enablement team, ensuring data and enablement inputs are ready for monthly quality calibrations.</li>\n<li>Keep a record of champions and buddies, who they support, and what has been handed to them.</li>\n<li>Keep the enablement content library and enablement communications in order.</li>\n<li>Report regularly to Senior Managers and Delivery Managers, and help prepare for MBRs and QBRs.</li>\n</ul>\n<p>About You:</p>\n<ul>\n<li>2–4 years of experience in an Operations, Project Management, or Customer Success function, ideally in a fast-paced, tech-enabled environment.</li>\n<li>You&#39;re passionate about using data to solve problems and can build dashboards or reports that turn raw information into actionable insights.</li>\n<li>You&#39;ve designed and implemented processes or playbooks that improved team performance and operational consistency.</li>\n<li>A natural collaborator who communicates clearly, navigates ambiguity with confidence, and takes initiative to move work forward without waiting for direction.</li>\n<li>You thrive in a dynamic environment, balancing long-term improvements with short-term needs, and consistently deliver to a high standard.</li>\n<li>You are empathetic and mission-driven: motivated by helping learners succeed, and by supporting the coaches who enable that success.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Time off: 27 days holiday, plus 5 additional days off.</li>\n<li>Health &amp; Wellness: private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub, and access to Spill.</li>\n<li>Hybrid work offering: for most roles, we collaborate in the office three days per week.</li>\n<li>Work-from-anywhere scheme: you&#39;ll have the opportunity to work from anywhere, up to 10 days per year.</li>\n</ul>","enriched_at":1793476954183},{"id":"job_c72f8109-229","title":"Enterprise Customer Value Partner","source_url":"https://jobs.ashbyhq.com/multiverse/1b808a4f-28e2-4f1c-ad82-658d41ce9c97","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption. We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today&#39;s workforce. Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they&#39;ve learned to improve productivity and measurable performance.</p>\n<p>The Customer Value Partner (CVP) is the primary architect of this transformation. In the Enterprise segment, you are the single point of accountability for our customers from the moment a contract is signed. You will lead the end-to-end journey - ensuring every launch is flawless, every program delivers measurable business impact, and every partnership has a clear, data-backed roadmap for expansion.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Independently lead the end-to-end customer journey for a portfolio of Enterprise accounts, handling greater ambiguity to move customers from initial sales handover to long-term value realization and renewal.</li>\n<li>Build and defend credible, multi-threaded relationships across HR, executive sponsors, and business leaders; navigating internal dynamics to ensure Multiverse is logically embedded in their digital and talent strategy.</li>\n<li>Partner with executive sponsors to translate complex learning outcomes into specific business impact narratives, selecting and differentiating information to achieve high-level engagement from senior leadership.</li>\n<li>Independently build 12-month Mutual Action Plans and Discovery Workshops, establishing the clear governance, success metrics, and operating rhythms required to drive consistent momentum.</li>\n<li>Oversee launch excellence and the critical &quot;First 90 Days,&quot; collaborating methodically with the central Fulfilment team to ensure technical readiness and cohort setup do not create long-term account drag.</li>\n<li>Lead structured Executive Business Reviews (EBRs) that move beyond data reporting to tell a compelling story of ROI, navigating difficult conversations with sensitivity and adapting responses based on customer emotion.</li>\n<li>Synthesize delivery outcomes into compelling proof by correlating Multiverse learner data with client-provided business KPIs to justify further strategic investment.</li>\n<li>Proactively identify expansion and upsell triggers, contextualizing why these opportunities matter within the customer&#39;s specific business environment to build &quot;ready-to-close&quot; commercial cases.</li>\n<li>Methodically experiment with playbooks and templates to improve how the work is done, acting as a &quot;source of wisdom&quot; for the wider team and the internal voice of the customer.</li>\n<li>Align Delivery, Product, and Support teams to remove barriers, triangulating patterns from multiple sources to improve the overall Enterprise customer experience.</li>\n</ul>\n<p>About You:</p>\n<ul>\n<li>You bring 3+ years of experience in Customer Success, Account Management, or Consulting, with a proven history of managing and growing high-stakes Enterprise B2B relationships.</li>\n<li>You are a natural project leader who can leverage internal teams (such as Fulfilment and Admissions) to deliver a seamless customer experience during high-stakes implementation phases.</li>\n<li>You are data-fluent. You don&#39;t just report on metrics; you interpret complex datasets and correlate Multiverse delivery data with a client&#39;s internal KPIs to build a technical ROI case.</li>\n<li>You have a &quot;commercial nose&quot; for growth. You understand the mechanics of Net Revenue Retention (NRR) and can build &quot;ready-to-close&quot; expansion cases backed by value proof and mutual action plans.</li>\n<li>You are &quot;Director-ready.&quot; You can hold the room during an EBR and navigate difficult conversations with a balance of empathy and data-backed logic.</li>\n<li>You thrive in an environment where the CRM (Salesforce) is the source of truth, maintaining high standards of data hygiene to ensure account health is always visible.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Time off: 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n<li>Health &amp; Wellness: private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n<li>Hybrid work offering: for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n<li>Work-from-anywhere scheme: you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that&#39;s always stocked!</li>\n</ul>","enriched_at":1793476932966},{"id":"job_c0992fd8-ee7","title":"Senior Product Marketing Manager","source_url":"https://jobs.ashbyhq.com/multiverse/f3db4b2b-346c-46a4-8084-2eb3d9a483e4","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Product Management","description":"<p>Multiverse is seeking an exceptional Senior Product Marketing Manager to drive growth across both sides of our marketplace: attracting industry-leading enterprise partners and shaping a best-in-class platform experience for our learners.</p>\n<p>The Opportunity Billions have gone into enterprise AI. Most of it isn&#39;t working , organisations still can&#39;t turn model capability into measurable business impact. That&#39;s not a training problem or a slide-deck problem. It&#39;s a hard, unsolved technical challenge: building the systems that translate what AI can do into how work actually gets done inside real organisations, at scale, with proof it&#39;s working. That&#39;s the problem Multiverse exists to solve, and it&#39;s the one this role exists to sell.</p>\n<p>About the role:</p>\n<ul>\n<li>Lead go-to-market strategy for new product, feature, and narrative launches, effectively guiding cross-functional teams toward common goals.</li>\n<li>Craft sales narratives and enable teams by generating launch excitement and providing compelling assets.</li>\n<li>Create compelling, structured messaging and positioning statements that highlight product benefits and resonate with your audience.</li>\n<li>Establish success metrics and analyse product performance, reporting to key stakeholders and using data to refine messaging and GTM strategies.</li>\n<li>Own competitive landscape analysis, becoming an expert on market trends to help shape the product roadmap.</li>\n<li>Partner cross-functionally with Product, Sales, Customer Success, and Marketing to align teams, deliver effective launches, and maintain trust with high-expectation stakeholders.</li>\n<li>Champion the voice of the customer in product and commercial decisions via research, feedback, and market analysis, collaborating with external research partners when useful.</li>\n</ul>\n<p>About you:</p>\n<ul>\n<li>5+ years of relevant product marketing experience, including close collaboration with Sales, Product, and Marketing stakeholders.</li>\n<li>Track record of impact and excellence leading product marketing or strategy initiatives at hyper-growth companies.</li>\n<li>Proactive, effective communicator who adapts easily to changing priorities within a diverse, distributed team.</li>\n<li>Positive-sum mentality, balancing high-level strategic reflection with a willingness to roll up your sleeves and execute.</li>\n<li>Motivated by high-expectation stakeholders, with a proven ability to earn and retain trust through challenges.</li>\n<li>High internal expectations for what is possible, coupled with the ability to bring others along on that journey.</li>\n<li>Confident user of AI to improve the speed and quality of your work, raising the bar for what is possible within the team.</li>\n<li>Adept at building workflows from scratch: turning ambiguous, 0-to-1 briefs into clear plans with defined success metrics, and owning timelines end-to-end.</li>\n</ul>\n<p>Benefits</p>\n<ul>\n<li>Time off: 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n<li>Health &amp; Wellness: private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill</li>\n<li>Hybrid work offering: for most roles we collaborate in the office three days per week</li>\n<li>Work-from-anywhere scheme: you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n</ul>","enriched_at":1793476898837},{"id":"job_b866029a-a62","title":"Senior Talent Partner","source_url":"https://jobs.ashbyhq.com/multiverse/b78d92e4-b3db-4dcb-8a8c-b4ec30a4718e","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Human Resources","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today&#39;s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they&#39;ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe&#39;s first EdTech double unicorn.</p>\n<p>But we aren&#39;t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We&#39;re building a world where tech skills unlock people&#39;s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<h4>The role:</h4>\n<p>As a Talent team, we always prioritise quality - you&#39;ll hold the hiring bar whilst building strong pipeline velocity when there&#39;s commercial pressure to move fast and handling the ambiguity of a scaling organisation solving complex problems.</p>\n<p>In your role as Senior Talent Partner, you&#39;ll act as a genuine advisor to stakeholders, and own end-to-end recruitment processes. You&#39;ll show up prepared, with deep market intelligence for your function and use it to shape recruiting strategy before you&#39;re asked. You&#39;ll use hiring data to show where the process is working and where it isn&#39;t. You use AI to power your productivity, and focus your time on what AI can&#39;t do: building strong, agile stakeholder relationships, giving candidates an exceptional experience and building connections.</p>\n<p><strong>Teams you&#39;ll support:</strong> Operations - this is our learner-facing org who work day-in-day-out to give our apprentices a great learning experience and provide measurable value to our customers; and G&amp;A - our core business partnering teams across People and Talent, Finance, Legal, CEO Office and Comms.</p>\n<p>If you have experience as a Talent Partner, have done so somewhere with a high talent bar, and are genuinely excited about being at the forefront of a fast-evolving recruiting role, we&#39;d love for you to apply.</p>\n<h4>What you&#39;ll do:</h4>\n<ul>\n<li>Run recruiting strategies end-to-end: attraction and sourcing, qualifying and hiring top talent for Multiverse. We have a high hiring bar, and you&#39;ll partner closely with our managers to assess the market, calibrate regularly, build rigorous and engaging assessment processes and make pivots based on data.</li>\n</ul>\n<ul>\n<li>You&#39;ll work with hiring managers to expertly qualify requirements, understand trade-offs and build a shared understanding what good looks like.</li>\n</ul>\n<ul>\n<li>You&#39;ll be an exceptional operator, running processes that focus on the very highest quality of hire as we scale and you&#39;ll maximise your tech stack to do so. We invest in great tools (Ashby, Claude, Gemini, Juicebox, Brighthire, LinkedIn) to support you.</li>\n</ul>\n<ul>\n<li>You are able to manage candidate relationships end-to-end: evaluating, building buy-in, managing close plans, providing high quality feedback. You maintain relationships and build talent pools based on silver medallists.</li>\n</ul>\n<ul>\n<li>You&#39;ll partner with your internal colleagues across the people and talent team to ensure we&#39;re collectively driving the right talent outcomes for Multiverse.</li>\n</ul>\n<h4>What you&#39;ll bring:</h4>\n<p>We value competence more than years of experience, but you&#39;ll most likely have the following to be successful:</p>\n<ul>\n<li>You embody our Operating Principles in how you work.</li>\n</ul>\n<ul>\n<li>You have proven experience in an in-house Talent Partner role, supporting multiple hiring managers, in a scaling, highly agile business environment.</li>\n</ul>\n<ul>\n<li>You can credibly partner with managers and build trust through delivery excellence.</li>\n</ul>\n<ul>\n<li>You can evaluate candidates effectively, and ensure you are regularly calibrated with your hiring team. You can pinpoint where you&#39;ve helped design assessment and have influenced stakeholders to hold the bar.</li>\n</ul>\n<ul>\n<li>You can build strong candidate relationships, understanding skills, motivations and decision criteria. You can handle sensitive feedback conversations and compensation negotiations.</li>\n</ul>\n<ul>\n<li>You balance data with qualitative feedback to advise managers in their hiring strategy and approach.</li>\n</ul>\n<ul>\n<li>You are highly motivated and autonomous, but curious to learn and ask questions where you don&#39;t know.</li>\n</ul>\n<ul>\n<li>You are building AI into your everyday workflows, and are rigorous in your approach to data hygiene to ensure good tools are built on even better data, and verify the outputs.</li>\n</ul>\n<h4>Benefits</h4>\n<ul>\n<li>Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n</ul>\n<ul>\n<li>Health &amp; Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n</ul>\n<ul>\n<li>Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n</ul>\n<ul>\n<li>Work-from-anywhere scheme - you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n</ul>\n<ul>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that&#39;s always stocked!</li>\n</ul>","enriched_at":1793464516758},{"id":"job_6190c939-78e","title":"Workplace Manager","source_url":"https://jobs.ashbyhq.com/multiverse/4f768d54-8ed1-4eab-98a1-5dc77d645ad8","location":"London","job_type":"full-time","experience_level":null,"work_arrangement":"onsite","category":"Human Resources","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today’s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.</p>\n<p>But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<h3>About the Role</h3>\n<p>We’re looking for a proactive, organised, and people-focused Workplace Manager to lead the day-to-day operations of our London HQ and help create an exceptional employee experience.</p>\n<p>This is a hands-on role that combines workplace operations, employee experience, office management, and continuous improvement. You’ll ensure the office runs smoothly, efficiently, and compliantly while helping to shape a workplace culture where people feel supported, connected, and able to do their best work.</p>\n<p>Working closely with the Workplace Operations Coordinator and cross-functional teams including People, IT, Finance, and Executive Assistants, you’ll oversee workplace systems, vendor management, office projects, events, health &amp; safety, and operational processes. You’ll also play a key role in improving how we work by introducing smarter systems, automation, and AI-driven efficiencies across workplace operations.</p>\n<p>This role is ideal for someone who enjoys balancing operational excellence with hospitality and employee experience in a fast-paced, scaling environment.</p>\n<h4>Key Responsibilities</h4>\n<h5>Workplace Operations &amp; Office Management</h5>\n<ul>\n<li>Lead the day-to-day running of the London office, ensuring the workplace operates efficiently, professionally, and proactively at all times</li>\n<li>Partner with the Workplace Operations Coordinator to oversee front-of-house operations, meeting rooms, catering, hospitality, office standards, and employee support</li>\n<li>Manage and resolve operational issues quickly and effectively, ensuring strong ownership of ticketing workflows, response times, contractor responses.</li>\n<li>Develop and continuously improve workplace systems, processes, documentation, and operational playbooks</li>\n<li>Manage relationships with vendors, contractors and service providers, alongside oversight of budgets, invoices, and operational spend</li>\n<li>Support with planning and execution of company events, including meetings, off-sites, socials, volunteering initiatives, and cultural programmes, ensuring a high-quality employee and stakeholder experience</li>\n<li>Provide reception cover during absences, acting as a professional and welcoming first point of contact</li>\n<li>Support upcoming office move activities including planning, communications, coordination, design, and execution</li>\n<li>Manage key workplace platforms including desk booking, ticketing, access control, learning systems, digital signage.</li>\n<li>Identify opportunities to improve efficiency and employee experience through smarter systems, AI tools, and workflow automation</li>\n<li>Use data, reporting, and employee feedback to drive continuous improvement across workplace operations</li>\n</ul>\n<h5>Health, Safety &amp; Compliance</h5>\n<ul>\n<li>Own day-to-day workplace health &amp; safety processes and compliance requirements for the London office</li>\n<li>Conduct workplace audits, DSE assessments, risk assessments, and maintain accurate compliance documentation</li>\n<li>Coordinate with building management and external providers to ensure health &amp; safety standards are maintained</li>\n<li>Act as a key point of contact during workplace incidents, escalations, or operational disruptions</li>\n<li>Serve as a Fire Warden and First Aider (training can be provided if needed)</li>\n</ul>\n<h4>About You</h4>\n<ul>\n<li>Proven experience in workplace management, office operations, hospitality, or facilities coordination within a fast-paced environment</li>\n<li>Strong operational and organisational mindset, with the ability to prioritise effectively, manage multiple workstreams, and deliver high standards consistently</li>\n<li>Confident leading initiatives, managing vendors and workplace services, and taking ownership of operational outcomes</li>\n<li>Excellent communication and stakeholder management skills, with a proactive, calm, and solutions-focused approach</li>\n<li>Comfortable operating both strategically and hands-on, with strong attention to detail and follow-through</li>\n<li>Passionate about creating and owning a welcoming, well-run workplace environment where people feel supported, engaged, and able to do their best work</li>\n<li>Experience supporting office moves, workplace projects, or scaling office environments is advantageous</li>\n<li>Comfortable working with workplace technology, operational systems, and digital tools, with a curiosity for AI and process automation</li>\n<li>Health &amp; Safety knowledge, DSE experience, or relevant workplace certifications are a plus</li>\n</ul>\n<h4>Benefits</h4>\n<ul>\n<li>Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n<li>Health &amp; Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n<li>Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n<li>Work-from-anywhere scheme - you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!</li>\n</ul>","enriched_at":1793464053974},{"id":"job_f4282e3d-d0e","title":"Success Coach FTC","source_url":"https://jobs.ashbyhq.com/multiverse/c1243c7e-a41e-416e-8810-5cc5da8102e3","location":"London","job_type":"contract","experience_level":null,"work_arrangement":"hybrid","category":"Operations","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today&#39;s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they&#39;ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe&#39;s first EdTech double unicorn.</p>\n<p>But we aren&#39;t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We&#39;re building a world where tech skills unlock people&#39;s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<p><strong>6 month FTC</strong></p>\n<p>Multiverse is at an exciting juncture, one that requires transformation of both scale (10,000 to 100,000 apprentice learners) and technology (recognising potential of our expanded product, platform and AI offerings). Success in the short to mid-term will be defined by how well we execute against our strategy, how capable we are to continuously improve core operating metrics and process and how supported our 300+ coaches are to have a daily, positive impact to our apprentices and learners.</p>\n<p>As a <strong>Post-Gateway Success Coach</strong>, your primary focus will be on providing essential support and guidance to our apprentices as they prepare for their End Point Assessment (EPA) and resits. You will play a pivotal role in supporting our learners as they transition from on-programme learning to the successful completion of their EPA. You will be responsible for ensuring that learners are well-prepared, motivated, and engaged throughout this critical phase of their apprenticeship. Your role involves tracking engagement, facilitating EPA preparation, providing 1:1 support to Apprentices and, when needed, facilitating resubmissions. Additionally, you manage learner escalations and escalate when necessary. Your work contributes to learners succeeding in their EPA and continue their journey toward professional growth.</p>\n<h4><strong>Key Responsibilities</strong></h4>\n<ul>\n<li>Develop and oversee all post-gateway communications, experiences and escalations for learners focusing on an ultimate success metric of timely End Point Assessment pass.</li>\n</ul>\n<ul>\n<li>Monitor the engagement of all apprentices in your assigned caseload and develop scalable intervention strategies to ensure apprentices stand the best chance of succeeding</li>\n</ul>\n<ul>\n<li>Simplify administrative processes to maximise your time spent with apprentices to drive customer value</li>\n</ul>\n<ul>\n<li>Work closely with the Certification Operations team to ensure any necessary special considerations and documentation relevant to the apprentice are completed in a timely manner</li>\n</ul>\n<ul>\n<li>Act as a first port of call for inbound apprentice queries including offering 1:1 support for apprentices seeking additional guidance on the EPA process, turning key trends in their questions into resources accessible to all apprentices.</li>\n</ul>\n<ul>\n<li>Share insights with the wider Multiverse Delivery team relating to EPA-specific trends and opportunities to enhance timely, first-time pass rates and reduce technical fails, encouraging</li>\n</ul>\n<h4><strong>What We&#39;re Looking For</strong></h4>\n<ul>\n<li>2+ years of professional experience in coaching</li>\n</ul>\n<ul>\n<li>Exceptional written, verbal and on-camera communication and presentation skills</li>\n</ul>\n<ul>\n<li>Practical experience teaching, mentoring or coaching professionals in an academic or commercial environment</li>\n</ul>\n<ul>\n<li>Demonstrated mastery of coaching best practices and/or openness to develop in this area</li>\n</ul>\n<ul>\n<li>Passion for delivering the best learning opportunities and supporting others on their development journey, passionate about social mobility and equity with continual curiosity in AI and proactively engaging in upskilling.</li>\n</ul>\n<ul>\n<li>Experience managing and developing positive stakeholder relationships</li>\n</ul>\n<ul>\n<li>Belief in the principles of applied learning: supporting learners to develop the knowledge, skills and behaviours to generate real business outcomes as quickly as possible</li>\n</ul>\n<ul>\n<li>Commitment to continuous professional development and staying current with industry trends, e.g. you think about how AI would do a task before starting any process improvement.</li>\n</ul>\n<ul>\n<li>You are results orientated with a data-driven approach and ensure you measure success by customer outcomes (e.g. problems solved, number of EPAs successfully passed) rather than just outputs (number of 1:1s or enquiries answered).</li>\n</ul>\n<ul>\n<li>You are a Driver, Not a Passenger, taking accountability for outcomes. You own hard conversations where required, and celebrate achievements and positive outcomes of your apprentices.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li><strong>Time off</strong> - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n</ul>\n<ul>\n<li><strong>Health &amp; Wellness</strong>- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n</ul>\n<ul>\n<li><strong>Hybrid work offering</strong> - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n</ul>\n<ul>\n<li><strong>Work-from-anywhere scheme</strong>- you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n</ul>\n<ul>\n<li><strong>Space to connect:</strong> Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that&#39;s always stocked!</li>\n</ul>","enriched_at":1793221075386},{"id":"job_e607865e-2da","title":"Senior People Partner - GTM","source_url":"https://jobs.ashbyhq.com/multiverse/2b4791fd-67af-4624-862a-020e07148b38","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Human Resources","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today’s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.</p>\n<p>But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<h3>The opportunity</h3>\n<p>At Multiverse, People Partnering is a driver of commercial performance, not a support function. We measure ourselves on whether the business performs better because we&#39;re in the room.</p>\n<p>This role partners our GTM organisation , Sales, Customer Impact, B2B Marketing, Revenue Operations and Enablement. It&#39;s the largest, fastest-moving and most commercially exposed part of the company, and it&#39;s where people decisions show up in the numbers fastest.</p>\n<p>You&#39;ll work directly with our CRO and his leadership layer. They are sharp, direct, and want a partner who brings a point of view and the data to back it. You&#39;ll operate as both advisor and operator: helping leaders make better decisions, and making sure the fundamentals are genuinely excellent underneath.</p>\n<h3>What you&#39;ll do:</h3>\n<h4>Commercial partnering</h4>\n<ul>\n<li>Partner the CRO, Sales SVP and their leadership teams on performance, productivity and team effectiveness.</li>\n<li>Translate commercial targets , pipeline, attainment, retention, revenue per head , into people plans that move those numbers.</li>\n<li>Coach managers on performance, decision-making and holding a high bar. Challenge senior leaders directly when the call is wrong.</li>\n</ul>\n<h4>Org design, workforce planning and reward</h4>\n<ul>\n<li>Shape GTM org design, role clarity, levelling and spans in service of efficiency, not headcount growth.</li>\n<li>Partner with Revenue Operations, Reward and Finance on comp structures, quota and incentive design.</li>\n<li>Bring rigour to headcount decisions: every role justified against commercial return.</li>\n</ul>\n<h4>Performance and talent</h4>\n<ul>\n<li>Own performance cycles, calibrations and promotion decisions across GTM.</li>\n<li>Move early and decisively on performance management; build manager capability to do the same.</li>\n<li>Build succession depth in a function where key-person risk is real.</li>\n</ul>\n<h4>Operating well at pace</h4>\n<ul>\n<li>Run complex ER and restructure work with sound judgement and clean execution.</li>\n<li>Apply policy pragmatically and consistently in a fast-moving, commercially pressured environment.</li>\n<li>Use AI to take the operational load out of partnering so your time goes to the work only you can do.</li>\n</ul>\n<h3>About you</h3>\n<h4>Essential</h4>\n<ul>\n<li>You&#39;ve partnered a quota-carrying sales organisation at a playbook or MEDDICC sales org, not just &quot;commercial&quot; teams generally.</li>\n<li>You&#39;ve been through an efficiency inflection, not only a growth one. You&#39;ve helped leaders take cost out of an org without breaking revenue.</li>\n<li>You&#39;re fluent in GTM numbers. Ramp time, attainment distribution, revenue per head, regretted vs non-regretted attrition, cost of sale , you can read them, interrogate them and act on them.</li>\n<li>You handle complex performance and ER situations at volume, at pace, with judgement that holds up under scrutiny.</li>\n<li>You don’t shy away from having the difficult but right conversation, managing to balance relationships at the same time.</li>\n<li>You&#39;re highly organised and detail-oriented. You know sustainable impact comes from strong fundamentals, not just good ideas.</li>\n<li>You already use AI in your own workflow and can show us what you&#39;ve changed in the last six months. We sell AI enablement; we hold ourselves to it.</li>\n</ul>\n<h4>This probably isn&#39;t for you if</h4>\n<ul>\n<li>You have not partnered for a target-carrying sales org before.</li>\n<li>You&#39;ve worked in large organisations with Centres of Excellence doing the heavy lifting. We have a small team and you&#39;ll build as much as you run.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year.</li>\n<li>Health &amp; Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support.</li>\n<li>Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month.</li>\n<li>Work-from-anywhere scheme - you&#39;ll have the opportunity to work from anywhere, up to 10 days per year.</li>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!</li>\n</ul>","enriched_at":1793218040283},{"id":"job_eb44b406-f2c","title":"Strategic Account Executive, UK","source_url":"https://jobs.ashbyhq.com/multiverse/b8af61df-b9ab-4a20-89a1-165673b110df","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today’s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.</p>\n<p>But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<h4>The Opportunity</h4>\n<p>A big part of achieving our £1.7Bn valuation was scaling our world-class Go-to-market team. We are just getting started, and are looking for exceptional sales individuals to help drive continued growth in the UK. We are expanding our Strategic Accounts team to accelerate growth across our largest and most complex customers and accounts</p>\n<h4>Once here, you will:</h4>\n<ul>\n<li>Own some of our most important enterprise relationships. You’ll focus on multi-million-pound, multi-stakeholder accounts where strategic influence and long-term value creation are essential.</li>\n<li>Work to drive new opportunities in 1-3 strategic accounts connecting with C-level to C-2 business leaders</li>\n<li>Understand the challenges your accounts face related to digital transformation and capacity, capability and diversity, and learn to position the Multiverse solution appropriately</li>\n<li>Execute the world-class Multiverse GTM playbook supported by industry-leading sales training and a true development culture</li>\n<li>Apply MEDDIC to drive and grow your opportunities</li>\n<li>Work with our Business Value Consultant team to build and deliver ROI assessments within your accounts to prove the value of the Multiverse solution and close strategic deals</li>\n<li>Consistently build champions to land 1-2 strategic accounts logos as well as to expand within your 1-2 existing customers</li>\n<li>Keep your accounts to build your own strategic book to multi-million pound annual opportunities</li>\n<li>Work with cross functional teams (Customer Success, Business Value Consultants, Marketing, Product) to ensure we are providing and maintaining outstanding solutions for our strategic accounts</li>\n<li>Drive a culture of excellence and high performance within your account team</li>\n</ul>\n<h4>What you bring:</h4>\n<ul>\n<li>You have 5-8+ years of closing experience in an enterprise, major or strategic B2B sales environment.</li>\n<li>Experience landing FTSE 100/Fortune 500 accounts and significantly growing these across multiple years into multi-million £ partnerships</li>\n<li>You have a proven track record in creating and driving new business and are always looking for ways to grow business with your clients through strategic approaches</li>\n<li>Expertise running complex sales cycles with multiple business units and senior stakeholders.</li>\n<li>Strong command of MEDDICC and value-based selling methodologies.</li>\n<li>You have demonstrated excellence in the past as a top performer in your previous roles, and are someone who is highly achievement orientated</li>\n<li>You are high energy and driven to continually raise the bar in terms of performance and expectations</li>\n<li>Driving a culture of excellence and high performance within your account team</li>\n</ul>\n<h4>Benefits</h4>\n<ul>\n<li>Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n<li>Health &amp; Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n<li>Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n<li>Work-from-anywhere scheme - you’ll have the opportunity to work from anywhere, up to 10 days per year</li>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!</li>\n</ul>","enriched_at":1793160306428},{"id":"job_dce7f4d9-4b1","title":"Internal Communications Manager","source_url":"https://jobs.ashbyhq.com/multiverse/0edbd9fc-0dc0-402f-bdef-8c425da96052","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Communications","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today&#39;s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they&#39;ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe&#39;s first EdTech double unicorn.</p>\n<p>But we aren&#39;t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We&#39;re building a world where tech skills unlock people&#39;s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<p><strong>Once you&#39;re here, you will:</strong></p>\n<ul>\n<li>Own the canonical story Multiverse tells itself: maintain a living messaging framework that captures who we are, what we do, and why it matters, keeping it current as the business evolves</li>\n</ul>\n<ul>\n<li>Be the trusted advisor to the CEO and his immediate team as Multiverse transitions into the next stage of its journey</li>\n</ul>\n<ul>\n<li>Produce outstanding internal communications content. For example:</li>\n<li>Internal briefing materials ahead of major external moments like regulatory decisions, product launches, policy developments, so leadership is never scrambling and every Multiverser finds out what they need to know, first.</li>\n<li>The internal FAQ and &quot;what to say if asked&quot; resources that equip every colleague to be an informed and confident ambassador for the business</li>\n<li>Editorial ownership of All Hands: theme, narrative arc, content commissioning, and speaker preparation, ensuring it consistently moves the needle on alignment and energy</li>\n<li>Partner with the People team on key cultural moments so messaging is coherent and consistently on-brand</li>\n</ul>\n<ul>\n<li>Own and optimise our internal channels (Slack, intranet, email newsletters), deciding what goes where, at what frequency, and in what format, and build measurement into the channel strategy through open rates, engagement, and feedback loops</li>\n</ul>\n<ul>\n<li>Build a simple framework for measuring whether internal comms is working , do people feel informed, do they understand the strategy, can they articulate the narrative , and report quarterly to the Director of Communications on channel health and narrative consistency</li>\n</ul>\n<p><strong>About you:</strong></p>\n<ul>\n<li>You embody the mission. You believe in equipping workers to win in the AI era, and you want every colleague to feel that purpose in how they show up at work</li>\n</ul>\n<ul>\n<li>You have hands-on experience leading internal communications in a fast-moving, complex organisation, and you&#39;ve owned narrative, channels, and leadership comms</li>\n</ul>\n<ul>\n<li>You understand that internal comms is not a downstream function. You sit at the intersection of Data &amp; Insights, Product, and external Comms</li>\n</ul>\n<ul>\n<li>You&#39;re a strong, instinctive writer and editor, able to sharpen a leadership message, a town hall script, or a sensitive change announcement with equal confidence</li>\n</ul>\n<ul>\n<li>You know how to translate data into story: you can take customer ROI evidence, learner outcomes, or operational performance figures and turn them into something every Multiverser can articulate and believe in</li>\n</ul>\n<ul>\n<li>You&#39;re fluent in AI tools and use them to move faster and think bigger, but you apply rigorous human judgement to everything that goes out under Multiverse&#39;s name</li>\n</ul>\n<ul>\n<li>You&#39;re calm and clear-headed under pressure: comfortable drafting sensitive internal communications in real time when external scrutiny spikes, and confident telling leadership what needs to be said and when</li>\n</ul>\n<ul>\n<li>You&#39;re operationally strong on channels - Slack, intranet, email</li>\n</ul>\n<ul>\n<li>You partner well with senior leaders: you can hold your own in a room with the exec team, give honest counsel on tone and timing, and earn trust quickly</li>\n</ul>\n<ul>\n<li>You thrive in networked organisations, collaborating fluidly with People, Product, Tech, Data &amp; Insights, and the wider Comms team</li>\n</ul>\n<ul>\n<li>You see All Hands and leadership comms as strategic levers, not logistical exercises, and you have a track record of using them to drive genuine alignment</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li><strong>Time off</strong> - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n</ul>\n<ul>\n<li><strong>Health &amp; Wellness</strong>- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n</ul>\n<ul>\n<li><strong>Hybrid work offering</strong> - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n</ul>\n<ul>\n<li><strong>Work-from-anywhere scheme</strong>- you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n</ul>\n<ul>\n<li><strong>Space to connect:</strong> Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that&#39;s always stocked!</li>\n</ul>","enriched_at":1793145246876},{"id":"job_0dca8d4a-598","title":"Senior Leader - Product Marketing","source_url":"https://jobs.ashbyhq.com/multiverse/a729fed8-5035-471d-bac4-b275ba05c170","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Multiverse is the upskilling platform for AI and Tech adoption.</p>\n<p>We have partnered with 1,500+ companies to deliver a new kind of learning that&#39;s transforming today’s workforce.</p>\n<p>Our upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.</p>\n<p>In April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.</p>\n<p>But we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.</p>\n<p>Join Multiverse and power our mission to equip the workforce to win in the AI era.</p>\n<h3>About the role</h3>\n<p>Billions have gone into enterprise AI. Most of it isn&#39;t working , organisations still can&#39;t turn model capability into measurable business impact. That&#39;s not a training problem or a slide-deck problem. It&#39;s a hard, unsolved technical challenge: building the systems that translate what AI can do into how work actually gets done inside real organisations, at scale, with proof it&#39;s working. That&#39;s the problem Multiverse exists to solve, and it&#39;s the one this role exists to sell.</p>\n<p>We&#39;re hiring a Senior Leader of Product Marketing, reporting to the CPTO, to own the positioning, competitive intelligence, and go-to-market orchestration that makes that story credible to buyers who&#39;ve heard &quot;AI transformation&quot; pitches before and have learned to discount them. This is a strategic leadership and launch-execution role: you&#39;re accountable for a narrative that has to survive a skeptical CTO&#39;s follow-up questions, not just land in a pitch deck.</p>\n<p>You&#39;ll sit at the center of Product, Engineering, Sales, B2B Marketing, CS, and executive leadership , turning hard technical work into a case buyers trust, giving Sales what they need to win the deals that matter, and grounding pricing and roadmap decisions in real market evidence.</p>\n<p>Growth today comes primarily through our sales motion , there isn&#39;t yet a significant inbound or demand-generation engine to lean on. This role needs to work effectively within that reality now, while helping shape what comes next, rather than assuming a demand-gen infrastructure that doesn&#39;t currently exist.</p>\n<h3>What you&#39;ll own</h3>\n<h4>Positioning &amp; narrative</h4>\n<ul>\n<li>Define and defend the category narrative and product positioning , including translating technical/AI capabilities into value claims that hold up under scrutiny from technical buyers, procurement, and security review, without overclaiming</li>\n</ul>\n<ul>\n<li>Own messaging architecture across product lines and keep it consistent as the portfolio grows</li>\n</ul>\n<h4>Market &amp; competitive intelligence</h4>\n<ul>\n<li>Run competitive intelligence (win-loss analysis, competitor tracking, technical benchmarking) and be the most credible voice in the room on what the market actually believes , evidence, not anecdote</li>\n</ul>\n<ul>\n<li>Feed that signal directly into product roadmap and pricing decisions</li>\n</ul>\n<ul>\n<li>Build lightweight, repeatable, automatable processes to get customer voice and insight directly into product development and launches , this currently happens ad hoc and needs an owner</li>\n</ul>\n<h4>GTM orchestration</h4>\n<ul>\n<li>Own launch strategy and sequencing , what to launch, when, and how big a moment to make of it , partnering with Product on roadmap-to-revenue sequencing so GTM readiness isn&#39;t an afterthought</li>\n</ul>\n<ul>\n<li>Define launch success metrics and report on them credibly to executive leadership</li>\n</ul>\n<ul>\n<li>Champion and put structure around the shift toward faster product launches , building quickly and iterating based on real performance</li>\n</ul>\n<h4>Sales &amp; CS enablement</h4>\n<ul>\n<li>Equip Sales to win deals with best-in-class sales collateral, tools, and enablement, and support strategic deals directly where positioning or competitive dynamics are the blocker</li>\n</ul>\n<ul>\n<li>Own strategic decisions on positioning, enablement, and the go-to-market motion for Sales leadership, not just content delivery</li>\n</ul>\n<h4>Pricing &amp; packaging</h4>\n<ul>\n<li>Provide evidence-based input on pricing and packaging based on willingness-to-pay, competitive dynamics, and customer research, partnering with Product and Finance on monetization for new capabilities</li>\n</ul>\n<h4>Team &amp; function leadership</h4>\n<ul>\n<li>Build, hire, and develop a product marketing team, and set the operating rhythm and tools for the function, including how AI is used to raise team velocity and rigor (currently a team of 4 product marketers)</li>\n</ul>\n<ul>\n<li>Represent product marketing in executive/board-level conversations on market position and competitive dynamics</li>\n</ul>\n<ul>\n<li>Operate as a peer to Product and Engineering leadership without formal authority over them , comfortable creating healthy tension, pushing back, and holding a different set of priorities from those teams when it&#39;s the right call</li>\n</ul>\n<h3>What we&#39;re looking for</h3>\n<ul>\n<li>8+ years in product marketing, including 2+ years in people leadership, with a track record owning positioning and GTM strategy for complex technical B2B/B2B2C products , enterprise SaaS and/or AI/ML strongly preferred</li>\n</ul>\n<ul>\n<li>Confident working alongside engineering and product: able to hold your own technically and translate real product/technical complexity into buyer value and revenue opportunity without a translator in the room</li>\n</ul>\n<ul>\n<li>Strong quantitative instincts, with proven partnership across Product/tech, Sales, and Finance on roadmap, deal strategy, and monetisation , project-managing end-to-end what&#39;s built, what&#39;s sold, and revenue recognised</li>\n</ul>\n<ul>\n<li>Executive presence: has presented market/competitive strategy to C-suite or board audiences</li>\n</ul>\n<ul>\n<li>Proven experience operating at genuine scale-up pace , building processes, structure, and infrastructure from scratch with a lean team, rather than inheriting the mature systems and support functions (UXR, demand-gen, established pricing models) that exist at larger, more established organisations</li>\n</ul>\n<ul>\n<li>You are an innovator and experimenter looking for new trends and technology to scale the impact and abilities of your team</li>\n</ul>\n<ul>\n<li>You are comfortable with and motivated by high-expectations stakeholders; you are able to earn trust and retain it through difficult situations</li>\n</ul>\n<ul>\n<li>You have a positive-sum mentality - you&#39;re equally excited about both rolling up your sleeves to get something done and reflecting on the bigger picture</li>\n</ul>\n<ul>\n<li>You have high internal expectations for what is possible and the ability to bring others along on that journey</li>\n</ul>\n<ul>\n<li>Demonstrated fluency with AI tools in your own workflow (competitive research, content drafting, win-loss synthesis) , this is now a baseline expectation, not a bonus</li>\n</ul>\n<h3>Nice to have</h3>\n<ul>\n<li>Experience at a company that scaled through a comparable stage transition (e.g., Series B→E, or pre-IPO→public)</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year</li>\n</ul>\n<ul>\n<li>Health &amp; Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership &amp; wellness resources through Wellhub and access to Spill - all in one mental health support</li>\n</ul>\n<ul>\n<li>Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month</li>\n</ul>\n<ul>\n<li>Work-from-anywhere scheme - you&#39;ll have the opportunity to work from anywhere, up to 10 days per year</li>\n</ul>\n<ul>\n<li>Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!</li>\n</ul>","enriched_at":1793101292276}],"category_normalised":[{"category":"operations","count":6},{"category":"human resources","count":5},{"category":"sales","count":3},{"category":"engineering","count":3},{"category":"customer service","count":3},{"category":"product management","count":2},{"category":"communications","count":2},{"category":"marketing","count":1},{"category":"consulting","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":14},{"week_start":"2026-10-26","count":12}],"trend":"stable","wow_pct":-14},"momentum":{"recent_14d":26,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":26,"industry_total":26,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.203,"skill_weighted_score":0.179,"top_exposed_titles":[{"title":"Internal Communications Manager","count":2,"score":0.173}],"top_exposed_skills":[{"skill":"Data Analysis","count":6,"score":0.179}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United Kingdom","count":26,"share_pct":100}],"emerging":[{"region":"United Kingdom","recent_30d":26,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":1,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Regional Director, Enterprise Sales","location":"London","posted_at":"2026-10-25"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":7}}}}