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You&#39;ll work closely with EMEA Field Marketing, local campaign owners, and event teams, and stay in tight collaboration with the Brand Design team in NA.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Design materials for regional events and local campaigns across EMEA markets</li>\n<li>Adapt global campaigns and brand moments for regional context</li>\n<li>Partner directly with EMEA Field Marketing to understand what a market needs and turn it around with quality and speed</li>\n<li>Build systems that scale, including templates, kits, and reusable components</li>\n<li>Champion brand quality in the region, ensuring everything shipped in EMEA reflects Mixpanel&#39;s brand standards and visual identity</li>\n<li>Stay tightly connected to Brand Design (NA), working in close collaboration to stay aligned on brand direction, priorities, and quality bar</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has</p>\n<ul>\n<li>3+ years of experience in production or graphic design</li>\n<li>Strong fundamentals in typography, layout, and composition</li>\n<li>Proficiency in Figma and comfort working across Google Workspace and presentation tools</li>\n<li>Portfolio showing range across event materials, campaign assets, templates, and presentations</li>\n</ul>\n<p>Benefits and Perks</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n</ul>","enriched_at":1789614301549},{"id":"job_b17c09ae-d45","title":"Interactive Designer","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8207163","location":"San Francisco, US","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Design","description":"<p>Mixpanel&#39;s website is the front door to our product and our biggest driver of pipeline , it&#39;s the first real experience most prospects have with us.</p>\n<p>We&#39;re looking for an Interactive Web Designer who lives and breathes this work , someone energized by building, not just designing and handing off.</p>\n<h3>What You&#39;ll Do</h3>\n<p>Design and build end-to-end experiences and iterations</p>\n<ul>\n<li>Design and build pages and components directly in Framer, not just hand off static designs for someone else to implement</li>\n<li>Bring interaction, motion, and detail to web experiences , micro-interactions, transitions, scroll behavior , that make the site feel considered rather than templated</li>\n<li>Build and maintain landing pages for campaigns, launches, and regional/ABM needs, working from brand and campaign direction that drives pipeline goals</li>\n</ul>\n<p>Strengthen our web design system</p>\n<ul>\n<li>Contribute to and help maintain a component library that lets the team build faster without sacrificing quality</li>\n<li>Build clean, flexible components , organized, well-named, and built for reuse rather than one-offs , so the library stays easy for the whole team to work in</li>\n<li>Flag where the system is missing something, and help build the pattern rather than one-off around it</li>\n<li>Keep an eye on responsive behavior, accessibility, and performance as part of the craft, not an afterthought</li>\n</ul>\n<p>Partner closely with the Staff Interactive Designer and Website Manager</p>\n<ul>\n<li>Work in tight, daily partnership with the Staff Interactive Designer on craft direction, interaction/motion decisions, and system quality</li>\n<li>Coordinate closely with the Website Manager on prioritization &amp; publishing cadence</li>\n<li>Take ownership of pages and projects end-to-end, while staying aligned on the broader web design direction set by your Brand Design Leader</li>\n<li>Bring ideas to the table , this role has room to shape how we build, not just execute what&#39;s asked</li>\n</ul>\n<p>Collaborate across the brand and marketing org</p>\n<ul>\n<li>Partner with Brand Design, Copy, and Campaign/PMM stakeholders to turn briefs into shipped web experiences</li>\n<li>Translate brand and campaign direction into interactive, on-brand web pages</li>\n<li>Give and receive feedback in critique as part of a small, high-craft team</li>\n</ul>\n<h3>What We&#39;re Looking For</h3>\n<p>Experience and craft</p>\n<ul>\n<li>Experience designing and building for the web , this role requires hands-on production in Framer, not just Figma comps. Webflow experience also acceptable.</li>\n<li>Experience working with CMS-driven content in Framer or Webflow</li>\n<li>Strong fundamentals in typography, layout, and composition, applied specifically to web and interactive contexts</li>\n<li>A portfolio that shows shipped, live web work , not just static mockups of what a site could look like</li>\n<li>Comfort with motion and interaction design , you think about how a page behaves, not just how it looks</li>\n</ul>\n<p>Builder mindset</p>\n<ul>\n<li>You genuinely enjoy the build phase , you don&#39;t see it as a lesser task compared to &quot;the design part&quot;</li>\n<li>You think in systems and components; you notice when something should be reusable</li>\n<li>You keep the design system clean as you go , good naming conventions, organized files, components built to be reused rather than duplicated. Hygiene isn&#39;t an afterthought for you, it&#39;s part of the craft</li>\n<li>You&#39;re curious about new web design tools and techniques, and you bring that curiosity back to how the team works</li>\n</ul>\n<p>Bonus skills</p>\n<ul>\n<li>Basic HTML/CSS/JS fluency (even if you&#39;re not shipping production code)</li>\n<li>Motion design, prototyping, or creative coding experience</li>\n<li>AI tooling experience to scale design and build work</li>\n</ul>","enriched_at":1789614284042},{"id":"job_67e63193-304","title":"Senior Strategic Finance Associate - G&A","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8205685","location":"New York City","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build.</p>\n<p>About the Role This is a hybrid role based in New York City. Mixpanel is seeking a high-impact Strategic Finance Associate to serve as a domain owner within our Financial Planning and Analysis team.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the end-to-end financial planning process for G&amp;A teams , from brief to delivery , setting quality standards and accountability mechanisms that others follow.</li>\n<li>Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating strategy into financial outcomes and leading indicators.</li>\n<li>Build business cases for major investments with clear assumptions, risk quantification, and second-order effects , giving leadership the analytical foundation to make high-confidence decisions.</li>\n<li>Design and improve planning processes, tooling, and data definitions that reduce rework across teams and raise the quality of financial outputs org-wide.</li>\n<li>Lead cross-functional analyses with clear milestones and owners, resolving forecast disagreements with principled rationale and crisp financial narratives tailored to each audience.</li>\n<li>Partner with functional budget owners to ensure data quality, metric consistency, and alignment on assumptions , acting as a cultural anchor for data-driven decision-making.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5–8 years of FP&amp;A or Strategic Finance experience with focus on G&amp;A in high-growth SaaS, with demonstrated ownership of a planning domain end-to-end</li>\n<li>Proven ability to design planning processes and frameworks , not just operate within them , and to influence decisions across teams without direct authority</li>\n<li>Expert-level financial modeling skills; fluent in SaaS unit economics, driver-based forecasting, 3-statement modeling, and scenario/sensitivity analysis</li>\n<li>Expertise across G&amp;A; experience partnering with senior functional leaders on budget strategy and investment decisions</li>\n<li>Strong SQL skills and experience working with BI tools, FP&amp;A platforms, and ERP systems; comfortable specifying data needs and improving data quality upstream</li>\n<li>Excellent communication skills , can distill complex financial analysis into crisp narratives tailored to exec audiences</li>\n<li>BS/BA in Economics, Finance, Accounting, or related field; MBA or CFA a plus</li>\n<li>Experience with Pigment, Anaplan, or similar tool.</li>\n</ul>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1789527827813},{"id":"job_3bc2256a-e04","title":"Senior Strategic Finance Associate - G&A","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8205689","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>Mixpanel is seeking a high-impact Strategic Finance Associate to serve as a domain owner within our Financial Planning and Analysis team. This role is a trusted advisor to functional leaders across the business, owning the end-to-end financial planning process for a major domain and driving the analytical rigor that shapes leadership decisions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the end-to-end financial planning process for G&amp;A teams , from brief to delivery , setting quality standards and accountability mechanisms that others follow.</li>\n<li>Define the 6–12 month financial strategy for your domain, validating assumptions with business partners and translating strategy into financial outcomes and leading indicators.</li>\n<li>Build business cases for major investments with clear assumptions, risk quantification, and second-order effects , giving leadership the analytical foundation to make high-confidence decisions.</li>\n<li>Design and improve planning processes, tooling, and data definitions that reduce rework across teams and raise the quality of financial outputs org-wide.</li>\n<li>Lead cross-functional analyses with clear milestones and owners, resolving forecast disagreements with principled rationale and crisp financial narratives tailored to each audience.</li>\n<li>Partner with functional budget owners to ensure data quality, metric consistency, and alignment on assumptions , acting as a cultural anchor for data-driven decision-making.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5–8 years of FP&amp;A or Strategic Finance experience with focus on G&amp;A in high-growth SaaS, with demonstrated ownership of a planning domain end-to-end</li>\n<li>Proven ability to design planning processes and frameworks , not just operate within them , and to influence decisions across teams without direct authority</li>\n<li>Expert-level financial modeling skills; fluent in SaaS unit economics, driver-based forecasting, 3-statement modeling, and scenario/sensitivity analysis</li>\n<li>Expertise across G&amp;A; experience partnering with senior functional leaders on budget strategy and investment decisions</li>\n<li>Strong SQL skills and experience working with BI tools, FP&amp;A platforms, and ERP systems; comfortable specifying data needs and improving data quality upstream</li>\n<li>Excellent communication skills , can distill complex financial analysis into crisp narratives tailored to exec audiences</li>\n<li>BS/BA in Economics, Finance, Accounting, or related field; MBA or CFA a plus</li>\n<li>Experience with Pigment, Anaplan, or similar tool.</li>\n</ul>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1789527810580},{"id":"job_7f7b28ab-c66","title":"Senior Customer Value Architect","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8198277","location":"Bengaluru, Karnataka","job_type":null,"experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>As a Senior Customer Value Architect at Mixpanel, you will be accountable for adoption, value realization, and account health across a portfolio of existing customers, including complex accounts undergoing platform migration, re-implementation, or major workflow change.</p>\n<p>You will own the value case and adoption evidence for your accounts, working alongside an Account Executive, Renewal Manager, and Delivery Engineer. Your goal is to drive customer success and revenue growth.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own onboarding outcomes and time-to-value for your accounts</li>\n<li>Develop and execute structured change-management plans for migration or re-implementation accounts</li>\n<li>Lead customer enablement and training on Mixpanel&#39;s features</li>\n<li>Build and maintain a network of champions and evangelists across the account</li>\n<li>Monitor product usage and account health signals</li>\n<li>Quantify value delivered against baseline and lead Quarterly Business Reviews</li>\n<li>Own day-to-day relationships with technical stakeholders</li>\n<li>Detect churn and health risks early and own value-linked saves</li>\n<li>Mentor CVAs and contribute to team playbooks and best practices</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>6-8+ years of experience in Customer Success, consulting, or a related client-facing capacity</li>\n<li>Demonstrated ownership of structured programs or projects spanning multiple workstreams</li>\n<li>Comfort working directly with data and technical teams</li>\n<li>Track record of executive-level relationship-building and handling ambiguous situations</li>\n<li>Experience building and running structured adoption or value plans</li>\n<li>Hands-on experience with AI or agentic tooling</li>\n<li>Comfort mentoring others and contributing to a growing playbook or practice</li>\n</ul>","enriched_at":1789527791660},{"id":"job_5420d19a-491","title":"Customer Value Architect","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8198286","location":"Bengaluru, Karnataka","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<h3>About the Role</h3>\n<p>As a Customer Value Architect, you are accountable for adoption, value realization, and account health across a portfolio of existing Mixpanel customers, from onboarding through to a renewal-ready handoff. You own the value case and the adoption evidence that underpins both the Account Executive&#39;s expansion motion and the Renewal Manager&#39;s renewal , without ever owning pricing or the commercial negotiation yourself.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Own the onboarding outcome and time-to-value for your accounts: take the handoff from the Account Executive, partner with the Delivery Engineer on the technical build, and drive the customer to their first realized value.</li>\n<li>Own the success plan for each account , map business objectives to specific use cases and set a measurable baseline at definition time, so value can be proven later.</li>\n<li>Lead customer enablement and training (dashboard design, funnel analysis, retention modeling) to grow how deeply and widely a customer uses Mixpanel.</li>\n<li>Build and maintain a network of champions and evangelists across the account, rather than relying on a single point of contact.</li>\n<li>Monitor product usage and account health signals; run regular business reviews that surface adoption gaps early and turn them into targeted enablement.</li>\n<li>Quantify value delivered against baseline and lead Quarterly Business Reviews (QBRs) and value reviews , partnering with the Renewal Manager as renewal approaches and the Account Executive for executive engagement, while staying out of the pricing conversation entirely.</li>\n<li>Own the day-to-day relationship with a customer&#39;s technical stakeholders , you do not build the pipeline, but you need enough fluency in data models and product metrics to be trusted by the people who do.</li>\n<li>Build a working point of view on each customer&#39;s AI maturity and guide adoption of Mixpanel&#39;s own AI surface (Mixpanel AI, Mixpanel Agent); escalate Model Context Protocol (MCP), headless, or agentic build requests to your Delivery Engineer.</li>\n<li>Detect churn and health risk early, root-cause it, and own the value-linked save , pulling in your Account Executive (commercial lever), Delivery Engineer (technical lever), or Renewal Manager (if inside the renewal window) as needed.</li>\n<li>Route technical requests (pipeline issues, tracking-plan changes, integration troubleshooting) to your Delivery Engineer, and unpurchased-product feasibility questions to your Customer Engineer (CE) via the Account Executive.</li>\n<li>Spot use-case gaps that need a new product and source them to the Account Executive as expansion signals, with evidence attached.</li>\n<li>Contribute back to the team&#39;s playbooks and best practices.</li>\n</ul>\n<h3>We&#39;re Looking For Someone Who Has</h3>\n<ul>\n<li>3–5 years of experience in Customer Success, account management, or consulting, supporting business-to-business (B2B) Software-as-a-Service (SaaS) accounts , backgrounds from product analytics, Customer Data Platform (CDP), or martech companies</li>\n<li>Genuine comfort working directly with data: can read a dashboard, reason about an event taxonomy, and hold a credible conversation with a customer&#39;s technical team, without needing to be the one implementing it.</li>\n<li>A track record of managing relationships across a range of stakeholders, from day-to-day practitioners to business executives.</li>\n<li>Experience building and running structured adoption or success plans that tie daily work to a defined, measurable outcome.</li>\n<li>Hands-on experience with AI or agentic tooling beyond casual use , MCP-based workflows, LLM copilots, or similar.</li>\n<li>Good judgment on prioritizing across a portfolio of accounts by risk, tier, and opportunity.</li>\n</ul>\n<h3>Benefits and Perks</h3>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1789527776980},{"id":"job_f953ad68-a0d","title":"Marketing Systems Engineer","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8194551","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>As a Marketing Systems Engineer at Mixpanel, you will own the technical layer of our marketing engine, focusing on the integrations and infrastructure that power our marketing website.</p>\n<p>You will be responsible for:</p>\n<ul>\n<li>Owning the technical health of the Mixpanel marketing website, including page speed, WCAG compliance, and third-party integrations.</li>\n<li>Integrating the marketing website with our GTM stack to ensure reliable data flow.</li>\n<li>Improving the reliability of the lead capture flow and building monitoring and alerting systems.</li>\n<li>Collaborating with Growth Engineering on shared infrastructure and handraiser routing and tracking.</li>\n<li>Managing the technical roadmap for this surface, identifying high-impact work, and sequencing it against Marketing priorities.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>2+ years of full-stack engineering experience with clear ownership of production systems.</li>\n<li>Strong in JavaScript and productive in Python.</li>\n<li>Experience with Framer or a similar component-based visual web CMS.</li>\n<li>Deep hands-on experience across a B2B marketing stack, including CRMs, marketing automation platforms, and Google Tag Manager.</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Familiarity with Google Pub/Sub or event-driven pipeline architecture.</li>\n<li>Experience with Optimizely, VWO, or similar web experimentation platforms.</li>\n<li>Background at a product-led growth company.</li>\n</ul>\n<p>We offer a salary range of $130,000-$176,000 USD, plus equity consideration and benefits including medical, vision, and dental insurance coverage.</p>","enriched_at":1789437749540},{"id":"job_2d197670-d4f","title":"Marketing Systems Engineer","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8201470","location":"New York City, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>As our Marketing Systems Engineer, you own the technical layer of our marketing engine: the integrations and infrastructure that power our marketing website.</p>\n<p>You will own the technical health of the Mixpanel marketing website, including page speed, WCAG compliance, Google Tag Manager, technical SEO, and third-party integrations.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the technical health of the Mixpanel marketing website</li>\n<li>Own the integrations between the marketing website and our GTM stack</li>\n<li>Own the front-end of the website form submission system</li>\n<li>Improve reliability of the lead capture flow</li>\n<li>Own any front-end implementation in Framer</li>\n<li>Manage the technical roadmap for this surface</li>\n<li>Run multiple concurrent workstreams</li>\n<li>Identify and pay down technical debt in the marketing stack</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>2+ years of full-stack engineering experience</li>\n<li>Writes production code daily across HTML, CSS, and JavaScript</li>\n<li>Strong in JavaScript and productive in Python</li>\n<li>Experience with Framer or a similar component-based visual web CMS</li>\n<li>Deep hands-on experience across a B2B marketing stack</li>\n<li>Experience with reverse ETL tools or data sync platforms</li>\n</ul>\n<p>Compensation: $130,000-$176,000 USD</p>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n</ul>","enriched_at":1789437733171},{"id":"job_09b9b533-02f","title":"Senior Account Executive, India","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8194560","location":"Bengaluru, Karnataka","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>As a Senior Enterprise Account Executive, you&#39;ll help future customers understand the power of Mixpanel as the best-in-class product analytics solution in the market.</p>\n<p>You&#39;ll focus on enterprise organisations across India, with an emphasis on high-growth technology companies in sectors such as Fintech, eCommerce, Media &amp; Entertainment, and SaaS.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Generate new business opportunities by selling directly to top-tier digital analytics decision-makers</li>\n<li>Manage 6–18 month sales cycles, including aligning customer requirements with Mixpanel&#39;s current or adjusted product roadmap</li>\n<li>Manage the customer-side buying process from discovering and creating need, building a business case, through to formal RFP, procurement, and IT security review</li>\n<li>Maintain accurate Salesforce records related to new business opportunities and deliver accurate weekly forecasts against revenue targets</li>\n<li>Approach all deals with a customer-focused mentality , develop relationships and uncover the needs of multiple key stakeholders to find and articulate value moments</li>\n<li>Collaborate cross-functionally with Solutions Engineering, Customer Success, Product, Marketing, and Legal to understand strategic enterprise use cases and needs</li>\n<li>Develop an intimate understanding of Mixpanel&#39;s competitive landscape and technology partner ecosystem to consult customers on our position in the broader analytics market</li>\n<li>Contribute to building Mixpanel&#39;s brand and market presence across India through customer engagement, industry events, and community participation</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>10+ years of experience in full-cycle SaaS sales from prospect to close, as an Enterprise Account Executive or in related cross-functional roles</li>\n<li>Proven ability to succeed in outbound prospecting and generating significant deal outcomes in the Indian market</li>\n<li>A passion for communicating value to senior stakeholders and finding creative ways to develop new business cases</li>\n<li>Proven ability to own and manage a complex sales cycle utilising solution and value-selling approaches, resulting in exceeding activity, pipeline, and revenue targets</li>\n<li>Expertise in engaging with C-level executives and managing high-stakes negotiations</li>\n<li>Effective communicator and strong presenter, with a proven ability to influence senior stakeholders</li>\n<li>Adaptability , you understand that change is constant, and you embrace it</li>\n<li>Agility and resilience , you move quickly and encourage continued improvement</li>\n<li>Strong work ethic, desire to learn, and a drive to excel</li>\n<li>Curiosity for the product analytics space and how data-driven companies build better customer experiences</li>\n<li>Professional English level, professional Hindi</li>\n</ul>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1789167807249},{"id":"job_994973e0-5a3","title":"Customer Value Architect, EMEA","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8124267","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>About Mixpanel Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build.</p>\n<p>About the Role This is a Customer Value Architect role in EMEA, based in London, with a hybrid work arrangement. The successful candidate will be a relationship-first advisor who connects customers&#39; Mixpanel investment to real business outcomes.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Connect Mixpanel to customer value</li>\n<li>Own the value workstream with customers, understanding their business challenges and ensuring they achieve ROI</li>\n<li>Build and own relationships across business and technical stakeholders</li>\n<li>Develop and execute success plans that map customer business objectives to adoption milestones and measurable outcomes</li>\n<li>Perform ongoing discovery of the customer&#39;s business priorities and pain points</li>\n<li>Operate in lockstep with the AE and renewal team</li>\n<li>Lead customer enablement sessions and proactively monitor product usage and health signals</li>\n<li>Drive customer adoption and identify underutilized features and contracted capabilities</li>\n<li>Triage customer product requests and issues</li>\n<li>Own the AI conversation and assess a customer&#39;s AI maturity</li>\n<li>Fluently use Mixpanel&#39;s own AI surface</li>\n<li>Be the voice of the customer to cross-functional partners</li>\n<li>Contribute to team playbooks and best practices</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has</p>\n<ul>\n<li>Experience in Customer Success, management consulting, or a related field</li>\n<li>A track record of managing relationships at every level and influencing decisions at the C-suite level</li>\n<li>The ability to translate technical concepts into business terms</li>\n<li>Demonstrated ability to drive platform adoption and connect product usage to customer business outcomes</li>\n<li>Experience building and executing strategic value and adoption plans</li>\n<li>Hands-on experience with agentic or AI-native tooling</li>\n</ul>\n<p>Benefits and Perks</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; 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