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By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what&#39;s working, diagnose what&#39;s not, and decide what to build next.</p>\n<p>About the Role This is a Customer Value Architect III role in London, UK, with a hybrid work arrangement. The successful candidate will be a relationship-first advisor who connects customers&#39; Mixpanel investment to real business outcomes. They will be responsible for building executive relationships and strategic plans that make Mixpanel indispensable to how customers build products.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Connect Mixpanel to customer value</li>\n<li>Own the value workstream with customers, understanding their business challenges and ensuring they achieve a return on investment</li>\n<li>Build and own relationships across business and technical stakeholders</li>\n<li>Develop and execute success plans that map customer business objectives to adoption milestones and measurable outcomes</li>\n<li>Perform ongoing discovery of the customer&#39;s business priorities and pain points</li>\n<li>Operate in lockstep with the account executive and renewal team</li>\n<li>Lead customer enablement sessions and drive customer adoption</li>\n<li>Identify underutilized features and translate them into concrete recommendations</li>\n<li>Triage customer product requests and issues</li>\n<li>Own the AI conversation and assess a customer&#39;s AI maturity</li>\n<li>Fluently use Mixpanel&#39;s AI surface to help customers build AI-native workflows</li>\n<li>Be the voice of the customer to cross-functional partners</li>\n<li>Contribute to team playbooks and best practices</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Has</p>\n<ul>\n<li>Experience in Customer Success, management consulting, or a related field</li>\n<li>A track record of managing relationships at every level and influencing decisions at the C-suite level</li>\n<li>The ability to translate technical concepts into business terms</li>\n<li>Demonstrated ability to drive platform adoption and connect product usage to customer business outcomes</li>\n<li>Experience building and executing strategic value and adoption plans</li>\n<li>Hands-on experience with agentic or AI-native tooling</li>\n</ul>\n<p>Benefits and Perks</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1793132663546},{"id":"job_e1eded7c-4b2","title":"Software Engineer, Fullstack","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8157627","location":"San Francisco, US","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"<p>As a Software Engineer on Proactive Insights at Mixpanel, you&#39;ll build features that transform how teams stay on top of their data.</p>\n<p>Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build.</p>\n<p>The Proactive Insights team is a newly formed team at the center of Mixpanel&#39;s AI-first analytics vision. With a greenfield charter, we&#39;re building the intelligent layer that transforms Mixpanel from a tool you query into a partner that works for you.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Build AI-powered features end-to-end, from agent logic and query orchestration to frontend visualization and delivery</li>\n<li>Design and implement user experiences for surfacing automated insights: dashboards, notifications, digests, and interactive analysis flows</li>\n<li>Collaborate with Product and Design to define what proactive analytics looks like and how users interact with AI-generated insights</li>\n<li>Partner with the AI Engine team to integrate shared tooling for agent orchestration, evaluation, and observability</li>\n<li>Instrument tracking and build dashboards to measure feature adoption and the quality of AI-generated insights</li>\n<li>Participate in team on-call rotation to improve our systems and keep them healthy</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Bachelor&#39;s degree in Computer Science, Mathematics, a related field, or equivalent practical experience</li>\n<li>2 to 5+ years of professional software engineering experience</li>\n<li>Strong full-stack fundamentals: you&#39;re comfortable working across frontend, backend, and data layers</li>\n<li>Excellent debugging and technical investigation skills</li>\n<li>Strong technical communication, ideally with experience collaborating in an asynchronous remote environment</li>\n<li>Ability to move fast and iterate in ambiguous, greenfield problem spaces: you take ownership and focus on delivering value to users</li>\n<li>A data-driven mindset and genuine curiosity about how people use analytics tools</li>\n<li>A desire to be on the forefront of leveraging AI to drive product improvement at thousands of companies</li>\n</ul>\n<h3>Bonus Points For</h3>\n<ul>\n<li>Experience building with LLMs, AI agents, or tool-use frameworks</li>\n<li>React / TypeScript experience</li>\n<li>Django / Python experience</li>\n<li>Familiarity with analytics or observability platforms</li>\n<li>Interest in information retrieval, anomaly detection, or statistical analysis</li>\n</ul>\n<h3>Benefits and Perks</h3>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1793132662099},{"id":"job_7b51b80d-302","title":"Senior People Business Partner","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8305887","location":"London, UK","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Human Resources","description":"<p>This is a hybrid role based in London, supporting Mixpanel&#39;s EMEA business across London, Barcelona, and Israel offices, embedded with the Go-To-Market leadership team.</p>\n<p>You&#39;ll report to the Global Head of HR Business Partners and operate as a strategic, trusted advisor to EMEA GTM leadership - shaping programs and policy, not just executing them.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Serve as the primary People Business Partner for Mixpanel&#39;s EMEA GTM leadership team, operating as a strategic, trusted advisor on org design, workforce planning, and talent strategy.</li>\n<li>Proactively coach and partner with GTM people managers and leaders across EMEA to build, lead, and grow high-performing teams.</li>\n<li>Lead complex, multi-country change initiatives , reorgs, comp cycles, policy rollouts , from strategy through communication, partnering with stakeholders to build buy-in rather than just announcing outcomes.</li>\n<li>Investigate and resolve employee relations matters across the UK, Spain, and Israel, balancing legal risk, company principle, and individual dignity.</li>\n<li>Turn workforce data , attrition, engagement, performance , into a business case leaders act on, not just a report they skim.</li>\n<li>Collaborate with the broader People team on programs that elevate the employee experience company-wide, bringing an EMEA- and GTM-specific point of view to global design.</li>\n<li>Maintain fluency in HR principles, practices, and regulatory environments across the UK, Spain, and Israel to recommend policy with confidence.</li>\n<li>Build automation and AI into your own workflows and the team&#39;s , using it to move faster on the transactional work so there&#39;s more time for the judgment calls that need a person.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>8+ years of experience in HR/People roles, including 5+ years as a dedicated People/HR Business Partner, ideally supporting Sales or go-to-market organizations.</li>\n<li>Working knowledge of employment law and HR practice in the UK, Spain, &amp; Israel , experience in all 3 regions preferred but required in UK &amp; Spain.</li>\n<li>Deep functional experience in two or more HR areas: talent management, employee relations, employee experience, compensation, organizational development, or HR policy.</li>\n<li>A track record of leading through ambiguity and owning multi-country problems end to end.</li>\n<li>Strong analytical and project management skills, with sound commercial judgment and empathy in equal measure.</li>\n<li>Fluency with AI and automation tools, and a habit of using them to create efficiency in your own work rather than waiting for someone else to build the solution.</li>\n<li>Excellent, direct communication , the kind that earns trust even in hard conversations.</li>\n</ul>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n</ul>","enriched_at":1792779048165},{"id":"job_a1066466-d2a","title":"Senior Software Engineer, Experimentation","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8124704","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>As a Senior Software Engineer on the team, you&#39;ll own the technical design and delivery of features across Experiments, Feature Flags, Session Replay, and Heatmaps.</p>\n<p>You&#39;ll work across the full stack, from React frontend experiences to Python backend services to high-throughput systems like flag evaluation and replay ingestion.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Owning technical design for complex features end to end</li>\n<li>Making well-reasoned technical decisions that balance speed, quality, cost, and product considerations</li>\n<li>Driving reliability, observability, and operational excellence for services that customers depend on in production</li>\n<li>Partnering with AI Engine to bring AI into how customers design, run, and understand experiments and replays</li>\n<li>Collaborating with Product Platform and other teams on SDKs, shared infrastructure, and architectural decisions that affect the broader platform</li>\n<li>Mentoring engineers on the team through code reviews, pairing, and 1:1 support</li>\n<li>Serving as an escalation point for complex bugs and on-call incidents in the team&#39;s domain</li>\n<li>Working with Support and Solutions Engineering on customer escalations and technical questions from prospects</li>\n<li>Partnering with Product and Design to identify and lead areas of future work beyond the current roadmap</li>\n</ul>\n<p>We&#39;re looking for someone with:</p>\n<ul>\n<li>A Bachelor&#39;s degree in Computer Science, Mathematics, a related field, or equivalent practical experience</li>\n<li>5+ years of professional software engineering experience with a proven track record of delivering quality solutions with speed</li>\n<li>Experience building and operating production systems end to end, with real ownership of reliability and correctness in a product customers depend on</li>\n<li>Expert-level depth in at least one area (systems, web, or data infrastructure) with broad understanding of full-stack architecture</li>\n<li>Experience owning technical design for complex projects and managing multiple concurrent workstreams</li>\n<li>Strong cross-functional collaboration skills</li>\n<li>Sound judgment in setting priorities, selecting technologies, and making tradeoffs that factor in technical, product, and business considerations</li>\n<li>A track record of mentoring other engineers and contributing to team growth</li>\n<li>Strong technical communication, ideally with experience collaborating in an asynchronous remote environment</li>\n</ul>\n<p>Bonus points for:</p>\n<ul>\n<li>React / TypeScript experience</li>\n<li>Django / Python experience</li>\n<li>Experience with experimentation, feature flagging, or session replay products</li>\n<li>Experience building high-throughput, low-latency services</li>\n<li>Familiarity with analytics or observability platforms</li>\n<li>Experience building with LLMs, AI agents, or tool-use frameworks</li>\n<li>Comfort using AI coding tools in your daily work</li>\n</ul>\n<p>Benefits and perks include:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1792692241121},{"id":"job_3c5e116c-c4b","title":"Digital Adoption & Lifecycle Manager","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8268370","location":"Remote, US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>As our Digital Adoption &amp; Lifecycle Manager, you&#39;ll own the communications that drive adoption, retention, and expansion across Mixpanel&#39;s customer base. You&#39;ll design lifecycle programs triggered by real behavior and write the emails and in-product messages that move customers forward.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the lifecycle communication program end-to-end across onboarding, adoption, retention, and expansion</li>\n<li>Create programs that serve the full customer base while working hardest for digital-only customers</li>\n<li>Design behavior-based segmentation using product usage, health signals, lifecycle stage, and account attributes</li>\n<li>Write clear, useful customer-facing copy across email, in-product messaging, and other digital channels</li>\n<li>Build and ship campaigns in tools like Customer.io, HubSpot, and Statisfy</li>\n<li>Partner with Marketing on the shared email calendar and support product-led adoption initiatives</li>\n<li>Define success metrics for every program and run a regular reporting cadence</li>\n<li>Run experiments on subject lines, timing, sequencing, channel mix, and audience definition</li>\n<li>Work with customer-facing teams to learn what resonates in conversations and translate it into programs</li>\n<li>Pilot agentic approaches to scaled customer success</li>\n<li>Identify gaps in data, tooling, and process and propose solutions</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experienced in customer lifecycle communications, ideally in a B2B SaaS environment</li>\n<li>Excellent writer who can be concise, specific, and useful to a technical audience</li>\n<li>Hands-on with lifecycle and marketing automation platforms</li>\n<li>Fluent in product analytics and comfortable pulling data to define segments and measure results</li>\n<li>Familiar with customer success platforms and health signals</li>\n<li>Strong at segmentation and data-driven decision making</li>\n<li>Comfortable being measured on business outcomes</li>\n<li>Genuinely collaborative and able to drive projects forward independently</li>\n<li>Actively experimenting with agentic customer success</li>\n</ul>","enriched_at":1791637544355},{"id":"job_aee200e9-fcd","title":"Digital Adoption & Lifecycle Manager","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8269024","location":"New York City","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>As our Digital Adoption &amp; Lifecycle Manager, you&#39;ll own the communications that drive adoption, retention, and expansion across Mixpanel&#39;s customer base, with our digital-only customers as the sharpest test of whether the programs work.</p>\n<p>You&#39;ll design lifecycle programs triggered by real behavior, write the emails and in-product messages that move them forward, and define the segmentation, write the copy, set up the triggers, instrument the measurement, and then argue with the data about what to change.</p>\n<p>This is a builder&#39;s role, not a maintainer&#39;s role. You&#39;ll work hand in hand with our Customer Success Digital Programs Manager, sharing a roadmap and dividing the work. You&#39;ll partner with Marketing on the overall email calendar so our lifecycle sends and their campaigns aren&#39;t competing for the same inbox.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the lifecycle communication program end-to-end across onboarding, adoption, retention, and expansion</li>\n<li>Create programs that serve the full customer base while working hardest for digital-only customers</li>\n<li>Design behavior-based segmentation using product usage, health signals, lifecycle stage, and account attributes</li>\n<li>Write clear, useful customer-facing copy across email, in-product messaging, and other digital channels</li>\n<li>Build and ship campaigns in tools like Customer.io, HubSpot, and Statisfy</li>\n<li>Partner with Marketing on the shared email calendar</li>\n<li>Support product-led adoption initiatives</li>\n<li>Keep our library of lifecycle messaging current as the product changes</li>\n<li>Define success metrics for every program, instrument them in Mixpanel, and run a regular reporting cadence</li>\n<li>Run experiments on subject lines, timing, sequencing, channel mix, and audience definition</li>\n<li>Work with customer-facing teams to learn what resonates in conversations</li>\n<li>Pilot agentic approaches to scaled customer success</li>\n<li>Identify gaps in our data, tooling, and process, and propose what we should fix first</li>\n</ul>\n<p>We&#39;re Looking For Someone Who Is:</p>\n<ul>\n<li>Experienced in customer lifecycle communications, ideally in a B2B SaaS environment</li>\n<li>An excellent writer who can be concise, specific, and useful to a technical audience</li>\n<li>Hands-on with lifecycle and marketing automation platforms</li>\n<li>Fluent in product analytics and comfortable pulling your own data</li>\n<li>Familiar with customer success platforms and how health signals and customer data feed scaled programming</li>\n<li>Strong at segmentation, able to reason about cohorts, behavioral triggers, and audience overlap</li>\n<li>Data-driven in practice, not just in principle</li>\n<li>Comfortable being measured on business outcomes</li>\n<li>Genuinely collaborative</li>\n<li>Experienced working alongside customer-facing teams</li>\n<li>Able to drive projects forward independently across teams</li>\n<li>Comfortable with ambiguity and energized by building from the ground up</li>\n<li>Actively experimenting with agentic customer success</li>\n</ul>","enriched_at":1791637527343},{"id":"job_b4550966-e06","title":"Digital Adoption & Lifecycle Manager","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8260692","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>As our Digital Adoption &amp; Lifecycle Manager, you&#39;ll own the communications that drive adoption, retention, and expansion across Mixpanel&#39;s customer base, with our digital-only customers as the sharpest test of whether the programs work.</p>\n<p>You&#39;ll design lifecycle programs triggered by real behavior, write the emails and in-product messages that move customers forward, and define the segmentation, write the copy, set up the triggers, instrument the measurement, and then argue with the data about what to change.</p>\n<p>This is a builder&#39;s role, not a maintainer&#39;s role. You&#39;ll work hand in hand with our Customer Success Digital Programs Manager, sharing a roadmap and dividing the work. You&#39;ll partner with Marketing on the overall email calendar so our lifecycle sends and their campaigns aren&#39;t competing for the same inbox.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build the lifecycle communication program end-to-end across onboarding, adoption, retention, and expansion</li>\n<li>Create programs that serve the full customer base while working hardest for digital-only customers</li>\n<li>Design behavior-based segmentation using product usage, health signals, lifecycle stage, and account attributes</li>\n<li>Write clear, useful customer-facing copy across email, in-product messaging, and other digital channels</li>\n<li>Build and ship campaigns in tools like Customer.io, HubSpot, and Statisfy</li>\n<li>Partner with Marketing on the shared email calendar</li>\n<li>Support product-led adoption initiatives</li>\n<li>Keep our library of lifecycle messaging current as the product changes</li>\n<li>Define success metrics for every program, instrument them in Mixpanel, and run a regular reporting cadence</li>\n<li>Run experiments on subject lines, timing, sequencing, channel mix, and audience definition</li>\n<li>Work with customer-facing teams to learn what resonates in conversations and translate it into programs</li>\n<li>Pilot agentic approaches to scaled customer success</li>\n<li>Identify gaps in our data, tooling, and process, and propose what we should fix first</li>\n</ul>\n<p>We&#39;re looking for someone who is:</p>\n<ul>\n<li>Experienced in customer lifecycle communications, ideally in a B2B SaaS environment</li>\n<li>An excellent writer who can be concise, specific, and useful to a technical audience</li>\n<li>Hands-on with lifecycle and marketing automation platforms</li>\n<li>Fluent in product analytics and comfortable pulling your own data</li>\n<li>Familiar with customer success platforms and how health signals and customer data feed scaled programming</li>\n<li>Strong at segmentation, able to reason about cohorts, behavioral triggers, and audience overlap</li>\n<li>Data-driven in practice, not just in principle</li>\n<li>Comfortable being measured on business outcomes</li>\n<li>Genuinely collaborative</li>\n<li>Experienced working alongside customer-facing teams</li>\n<li>Able to drive projects forward independently across teams</li>\n<li>Comfortable with ambiguity and energized by building from the ground up</li>\n<li>Actively experimenting with agentic customer success</li>\n</ul>","enriched_at":1791637505505},{"id":"job_5693dd2f-526","title":"Product Manager - Platform","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8263237","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Product Management","description":"<p>As Mixpanel scales into the enterprise, this role is strategic: you&#39;ll own the systems and surface area that determine whether IT and security teams can confidently standardize on Mixpanel.</p>\n<p>Product Platform&#39;s mission is to earn the trust of enterprise-grade customers , organizations with formal procurement, security review functions, and a long institutional memory of rolling software out , across three dimensions: reliable performance at scale, security and compliance, and frictionless adoption by large organizations.</p>\n<p>You&#39;ll own Mixpanel&#39;s core enterprise management surface: identity and access management (RBAC, SSO, passkeys, audit logging), admin and account orchestration (settings, provisioning, organization setup), the public API and extensibility surface, and the consistency of the design system and shared components every product team builds on.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Define and drive the roadmap for Mixpanel&#39;s enterprise management surface , identity and access management, SSO and authentication, audit logging, admin controls, and account/org settings</li>\n<li>Anticipate requirements from enterprise security reviews, compliance obligations, and the large organizations evaluating Mixpanel, and translate them into a prioritized roadmap</li>\n<li>Own the consistency and reliability of shared platform foundations , the design system and components, public APIs, and the patterns every other product team builds on</li>\n<li>Partner with engineering leads on architecture-level tradeoffs: reliability and performance at scale, and what belongs in the platform versus what individual product teams own</li>\n<li>Build the business case for platform investments, making the indirect ROI of trust, security, and compliance work legible to leadership</li>\n<li>Stay directly connected to enterprise customers and the GTM teams (Sales, CS) who see platform gaps show up in live deals, and translate that signal into roadmap decisions</li>\n<li>Define and maintain measurement standards for platform health , reliability, security posture, and the onboarding experience for large organizations</li>\n<li>Help shape how the platform&#39;s remit evolves as Mixpanel&#39;s enterprise footprint grows, including adjacent surface area like plan management</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5+ years of PM experience owning meaningful, technically complex problems end-to-end</li>\n<li>Direct experience with identity, access management, enterprise administration, or security-adjacent product work</li>\n<li>Systems thinker who understands how platform-layer decisions ripple across products, user journeys, and engineering teams</li>\n<li>A track record of driving alignment and delivering outcomes across engineering, security, and GTM functions without relying on formal authority</li>\n<li>Experience building business cases for security, compliance, or infrastructure investments with long or indirect ROI</li>\n<li>Technical fluency with engineers on identity, auth, and security infrastructure tradeoffs</li>\n<li>Clear, direct written and verbal communication</li>\n</ul>\n<p>Nice to Have:</p>\n<ul>\n<li>Deep familiarity with SSO protocols (SAML, OIDC), passkeys/WebAuthn, or RBAC design patterns</li>\n<li>Experience navigating SOC 2, GDPR, or enterprise security review processes as a PM</li>\n<li>Hands-on Mixpanel user</li>\n<li>Experience at a company navigating single-product to multiproduct platform complexity</li>\n</ul>\n<p>Compensation: $175,000-$210,000 USD</p>\n<p>Benefits and Perks:</p>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1791461056857},{"id":"job_929e1e56-ab7","title":"Product Manager - Data","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8263014","location":"San Francisco, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<h3>Job Description</h3>\n<p>Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what&#39;s working, diagnose what&#39;s not, and decide what to build next.</p>\n<h4>About the Role</h4>\n<p>The core of Mixpanel&#39;s value to customers has always been great data. We&#39;re in an exciting moment for the way our users are thinking about and working with product data, and we need help figuring out how our position in the data infrastructure stack evolves. That&#39;s why we&#39;re hiring a fantastic Product Manager for Mixpanel Data.</p>\n<p>In this role, you&#39;ll own Mixpanel&#39;s strategy and roadmap for where we sit in the data landscape - how our data architecture evolves, where we build versus integrate versus get out of the way, and what it means for Mixpanel to work with data that increasingly lives outside our walls as well as inside them.</p>\n<p>This is a pathfinding role: a large part of the job is turning ambiguous technical and business tradeoffs into a clear point of view, a roadmap, and decisions the engineering and leadership team can act on.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Define and drive Mixpanel&#39;s strategy and roadmap for how the product evolves alongside customers&#39; data warehouses, lakes, and the broader modern data stack</li>\n<li>Turn complex, ambiguous architecture and business tradeoffs into a clear recommendation, grounded in customer evidence, competitive context, and business impact</li>\n<li>Partner closely with engineering leadership on build-vs-integrate-vs-partner decisions that shape Mixpanel&#39;s data architecture for years to come</li>\n<li>Talk directly to customers and prospects to understand how their data infrastructure and workflows are changing, and translate that into product bets</li>\n<li>Build the business case for infrastructure-level investments, making the ROI of foundational, long-horizon work legible to leadership</li>\n<li>Define how Mixpanel&#39;s data model, governance, and metadata need to evolve to support deeper analysis and a growing product portfolio</li>\n<li>Align engineering, design, and go-to-market teams around a shared strategic point of view, with clear, written communication</li>\n<li>Define and track the metrics that tell you whether the strategy is working, and course-correct as new evidence comes in</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>5+ years of hands-on product management experience, including ownership of technically complex, infrastructure- or platform-level problems</li>\n<li>Direct experience with the modern data stack , data warehouses, data lakes, ETL/ELT, or data platform tooling , as a builder, user, or product owner</li>\n<li>Comfort operating in ambiguity, with a track record of synthesizing competing technical and business inputs into a clear strategic point of view</li>\n<li>Experience partnering closely with engineering on architecture-level tradeoffs, not just feature scoping</li>\n<li>Strong written and verbal communication skills, with the ability to bring technical and non-technical audiences along on a strategic narrative</li>\n<li>Experience using AI tools in product management workflows (e.g., competitive research, prototyping)</li>\n</ul>\n<h4>Nice to Have</h4>\n<ul>\n<li>Experience at a data infrastructure, data platform, or analytics company</li>\n<li>Hands-on experience with data warehouses/lakehouses (e.g., Snowflake, BigQuery, Databricks) or open data formats</li>\n<li>Experience writing production-grade software</li>\n<li>Experience designing products using tools like Figma, Sketch, or Abstract</li>\n</ul>\n<h4>Compensation</h4>\n<p>The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage.</p>\n<p>The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations.</p>\n<p>$175,000-$210,000 USD</p>\n<h4>Benefits and Perks</h4>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1791461029493},{"id":"job_9bdc16ea-918","title":"Senior Customer Engineer - LATAM","source_url":"https://job-boards.greenhouse.io/mixpanel/jobs/8248501","location":"Remote, US (Remote)","job_type":null,"experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<h3>Job Summary</h3>\n<p>As a Senior Customer Engineer - LATAM, you will be part of Mixpanel&#39;s Customer Engineering team, working with enterprise customers to drive business outcomes. You will partner with Account Executives, Customer Value Architects, Product, Engineering, and Support to successfully roll out self-serve analytics within customers&#39; organisations.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes</li>\n<li>Communicate and consult effectively at all levels of the customer&#39;s organisation to earn trust and influence buying decisions</li>\n<li>Bridge the technical-business gap,working with senior stakeholders to define success for proofs-of-concept and ensuring successful execution and outcomes</li>\n<li>Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects</li>\n<li>Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers</li>\n<li>Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results</li>\n<li>Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business</li>\n<li>Be the &quot;Voice of the Prospect&quot; by collecting feedback from potential Mixpanel customers and sharing it with the Product team</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>Fluency in business and conversational Spanish and English</li>\n<li>Ability to communicate with stakeholders at all levels,from discussing APIs with developers to organisational efficiency with CIOs</li>\n<li>Demonstrated track record of qualifying and selling technical solutions to executive stakeholders</li>\n<li>6+ years of experience in a Software-as-a-Service Sales Engineering or related role</li>\n<li>Experience in data querying, modelling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools</li>\n<li>Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks)</li>\n<li>Successful record of experience in sales engineering, consulting, or technical project management</li>\n<li>Excellent written, analytical, communication, and presentation skills</li>\n<li>Strong process and project delivery discipline</li>\n<li>Proficiency with AI tools such as Claude, Claude Code, Gemini</li>\n</ul>\n<h3>Nice to Have</h3>\n<ul>\n<li>Experience with value engineering frameworks: translating customer pain into quantified business outcomes, building ROI calculators, and leading executive-level value conversations tied to measurable KPIs</li>\n<li>Exposure to product-led growth (PLG) environments and sales-assisted conversion motions</li>\n<li>Background in high-growth SaaS environments (Series B–E or beyond)</li>\n</ul>\n<h3>Benefits and Perks</h3>\n<ul>\n<li>Comprehensive Medical, Vision, and Dental Care</li>\n<li>Mental Wellness Benefit</li>\n<li>Generous Vacation Policy &amp; Additional Company Holidays</li>\n<li>Enhanced Parental Leave</li>\n<li>Volunteer Time Off</li>\n<li>Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break</li>\n</ul>","enriched_at":1790931796711}],"category_normalised":[{"category":"sales","count":14},{"category":"engineering","count":14},{"category":"marketing","count":4},{"category":"finance","count":4},{"category":"product management","count":1},{"category":"legal","count":1},{"category":"it","count":1},{"category":"human resources","count":1},{"category":"design","count":1},{"category":"customer service","count":1}],"velocity":{"weeks":[{"week_start":"2026-06-01","count":1},{"week_start":"2026-07-06","count":1},{"week_start":"2026-07-20","count":4},{"week_start":"2026-08-03","count":2},{"week_start":"2026-08-10","count":2},{"week_start":"2026-08-17","count":3},{"week_start":"2026-08-31","count":2},{"week_start":"2026-09-07","count":1},{"week_start":"2026-09-14","count":4},{"week_start":"2026-09-21","count":4},{"week_start":"2026-09-28","count":9},{"week_start":"2026-10-05","count":5},{"week_start":"2026-10-19","count":2},{"week_start":"2026-10-26","count":2}],"trend":"accelerating","wow_pct":0},"momentum":{"recent_14d":4,"prior_14d":5,"growth_pct":-20,"classification":"decelerating"},"salary_vs_industry":{"company_median":189000,"industry_median":null,"percentile":null,"sample_size":13,"by_region":[{"region":"United States","company_median":189000,"industry_median":null,"sample":11},{"region":"Unknown","company_median":168187.5,"industry_median":null,"sample":2}],"transparency_pct":31,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":42,"industry_total":42,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.242,"skill_weighted_score":0.293,"top_exposed_titles":[{"title":"Senior Customer Engineer - LATAM","count":4,"score":0.287},{"title":"Startup Program Manager","count":2,"score":0.092},{"title":"Marketing Systems Engineer","count":2,"score":0.276}],"top_exposed_skills":[{"skill":"Product Management","count":3,"score":0.32},{"skill":"Data Infrastructure","count":3,"score":0.299},{"skill":"SQL","count":8,"score":0.298},{"skill":"Python","count":11,"score":0.293},{"skill":"Claude","count":3,"score":0.287},{"skill":"Claude Code","count":3,"score":0.287},{"skill":"Gemini","count":3,"score":0.287},{"skill":"Spanish","count":4,"score":0.287},{"skill":"Product-led Growth PLG Environments","count":4,"score":0.287},{"skill":"Sales-assisted Conversion Motions","count":4,"score":0.287}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":19,"share_pct":45.2},{"region":"APAC","count":8,"share_pct":19},{"region":"India","count":4,"share_pct":9.5},{"region":"United Kingdom","count":4,"share_pct":9.5},{"region":"Remote","count":3,"share_pct":7.1},{"region":"Unknown","count":2,"share_pct":4.8},{"region":"Australia/NZ","count":1,"share_pct":2.4},{"region":"Latin America","count":1,"share_pct":2.4}],"emerging":[],"shrinking":[{"region":"APAC","recent_30d":0,"prior_30d":4,"growth_pct":-100},{"region":"India","recent_30d":0,"prior_30d":3,"growth_pct":-100}]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0.3,"exec_growth_pct":-100,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":43,"industry_median_days_open":null,"long_open_count":6,"closure_rate_pct":61}}}}