Mercury's use of machine learning in risk decisioning is growing fast in scope and in stakes. Models increasingly drive real-time decisions about fraud and financial crime, and the Machine Learning Platform (MLP) team exists to build a paved path from a trained model to a reliable production deployment, speeding up iteration, and ensuring granular production observability.
\nMLP owns the production ML lifecycle: the systems that take a model from registry through deployment, real-time inference, observability, and retraining. Our Data Science colleagues author and train the models; we build the platform that lets them register, deploy, and observe those models in production without carrying the operational burden themselves , and we serve low-latency, highly available scores to the decision engine that depends on them. The platform supports business decisioning broadly, with our first use cases focused on fraud risk outcomes.
\nAt Mercury, we are committed to crafting an exceptional banking experience for startups. Our team is passionately focused on ensuring our products create a safe environment that meets the needs of our customers, administrators, and regulators.
\nResponsibilities
\nRequirements
\nNice to Have
\nCompensation
\nThe total rewards package at Mercury includes base salary, equity, and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
\nOur target new hire base salary ranges for this role are the following:
\nMercury is building a banking system that requires architectural coherence, similar to medieval master builders leading construction projects. As Head of Technical Program Management, Banking, you'll oversee multiple workstreams, define the technical program management operating system, and lead the TPM team.
\nYou'll act as the control center for all banking workstreams, including core banking build, credit and lending, customer migration, risk systems, and incident coordination. You'll also own executive-level reporting and build automation and agentic flows to run programs efficiently.
\nKey responsibilities:
\nIdeal candidates have:
\nThe total rewards package at Mercury includes base salary, equity, and benefits. Target new hire base salary ranges are $269,700 - $337,100 USD for US employees in certain areas, $242,700 - $303,400 USD for US employees outside those areas, and CAD 254,900 - 347,800 for Canadian employees.
","enriched_at":1781831069032},{"id":"job_895d1d88-632","title":"Disputes Specialist","source_url":"https://job-boards.greenhouse.io/mercury/jobs/6094862004","location":"San Francisco, CA, New York, NY, Portland, OR, or Remote within United States","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Finance","description":"Mercury is building a banking stack for startups. We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives.
\nWe’re looking to hire a Disputes Specialist to deliver magical customer experiences all while balancing risk. As a Disputes Specialist, you will serve as a disputes subject matter expert by handling the intake, investigation, and resolution of card and ACH disputes. You’ll work with our customers in order to make consistent and high-quality risk-based decisions that directly impact Mercury and our customers.
\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits.
\nOur salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
\nOur target new hire base salary ranges for this role are the following:
\nAt Mercury, we believe that thoughtful design can change an ancient industry shaped by complexity, friction, and indifference,and that intentionality, care, and taste can marry power and beauty, form and function, where these concepts are taken for granted.
\nAs we build a radically different kind of banking experience, design isn’t an aesthetic layer added at the end. It’s how our products are shaped, how decisions are made, and how customers experience us every day.
\nDesign at Mercury is a team of 40+ curious, supportive, and thoughtful designers. We’re looking for a Senior Design Operations Program Manager to join us, reporting to the Head of Design Operations to support our growing design org. In this role, you’ll help build the programs and processes that make life better for our design team, whether that’s improving onboarding, refining ways of working, or organizing team off-sites. Our focus is to improve the quality, efficiency, and impact of Design.
\nYou’ll be an advocate for team health and happiness, always seeking opportunities to improve how we work and deliver an exceptional user experience for Mercury’s users. This role blends strategy and execution, giving you ownership from concept to delivery while collaborating closely with a diverse group of stakeholders.
\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits.
\nOur salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.
\nOur target new hire base salary ranges for this role are the following:
\nMercury is building the banking stack for startups, and protecting customers from fraud is core to that mission.
\nAs the Account Fraud program has grown in complexity, spanning transaction monitoring, investigations, BPO operations, and an expanding set of fraud vectors across ACH, wires, checks, and cards, the team has evolved into a two-pillar structure: Fraud Investigations and Fraud Enablement.
\nThe Manager - Account Fraud Enablement will lead the Enablement pillar, managing a team of risk investigators focused on policy, quality, training, operational tooling, fraud domain governance, and fraud trend analysis.
\nResponsibilities:
\nRequirements:
\nSalary Range:
\nWe are seeking an analytical and technically skilled professional to lead the implementation, management, and ongoing enhancement of our cash flow engine.
\nThis role will be responsible for modeling balance sheet cash flows, supporting interest rate risk (IRR) analytics, and ensuring the integrity of key metrics such as Net Interest Income (NII) and Economic Value of Equity (EVE).
\nThe ideal candidate brings a strong understanding of asset-liability management (ALM), behavioral modeling, and financial modeling frameworks, along with the ability to translate complex assumptions into actionable insights.
\nKey Responsibilities
\nQualifications
\nWhat Success Looks Like
\nCompensation
\nThe total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
\nOur target new hire base salary ranges for this role are the following:
\nMercury is seeking a Senior Internal Auditor to support its Internal Audit function. The successful candidate will help drive audits internally and support external audits conducted by partners and third parties. They will become a subject matter expert on Mercury's operations and compliance obligations.
\nResponsibilities:
\nThe Ideal Candidate:
\nThe total rewards package at Mercury includes base salary, equity (stock options), and benefits. The target new hire base salary ranges for this role are:
\nWe are seeking a detail-oriented and customer-focused Senior People Operations Specialist to play a critical role in delivering exceptional employee experiences and maintaining operational excellence across our People function.
\nAs a key member of the People Operations team, you will serve as a Workday power user and process expert, ensuring the accuracy, integrity, and efficiency of employee data and HR processes.
\nIn this role, you will report to our Head of People Operations and will be responsible for Workday data accuracy while conducting EIB data loads and audits, perform Workday testing, and serve as frontline support for employees and managers for People team related programs.
\nThe ideal candidate thrives in a fast-paced, high-growth environment, enjoys solving complex problems, and is passionate about continuously improving people processes and systems.
\nResponsibilities:
\nServe as the first point of contact for employee and manager inquiries related to People programs, policies, processes, and Workday transactions.
\nProvide timely and accurate support for employee lifecycle events including hires, transfers, promotions, compensation changes, leaves of absence, and terminations.
\nPartner with cross-functional teams to ensure a seamless employee experience across all People Operations processes.
\nIdentify opportunities to improve service delivery, streamline workflows, and enhance operational efficiency.
\nPerform regular audits and data quality reviews to ensure data integrity across Workday and connected systems.
\nPartner with HR, Payroll, Benefits, managers, and employees to administer and troubleshoot issues related to leave administration, performance reviews, benefits enrollment, and other People initiatives.
\nMaintain organizational structures including supervisory organizations, positions, job profiles, cost centers, and related configurations.
\nSupport Workday security administration, including role assignments, security reviews, and user access maintenance.
\nExecute and validate mass data updates using Enterprise Interface Builder (EIB) and other Workday tools.
\nTroubleshoot Workday issues and partner with HRIS, Payroll, Benefits, and IT teams to resolve system and process concerns.
\nConduct testing for Workday releases, enhancements, business process updates, and system changes.
\nMaintain accurate employee records and ensure compliance with company policies and applicable employment regulations.
\nDevelop and maintain process documentation, standard operating procedures, and knowledge articles.
\nRequirements:
\nBachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience)
\n4+ years of People Operations, HR Operations, HRIS, or related experience.
\n2+ years of hands-on Workday experience.
\nExperience working in complex organizations with multiple business units, local and international employee populations
\nExperience processing employee transactions and maintaining employee data in Workday.
\nExperience performing EIB data loads and mass data updates.
\nStrong analytical, troubleshooting, and problem-solving skills. Knowledge of Workday business processes and employee lifecycle management.
\nExcellent attention to detail and organizational skills.
\nStrong customer service and communication skills.
\nTotal rewards package at Mercury includes base salary, equity (stock options), and benefits.
\nOur salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
\nTarget new hire base salary ranges for this role are:
\nUS employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 – $192,800 USD
\nUS employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 – $173,500 USD
\nCanadian employees (any location): CAD 145,800 – 182,200
","enriched_at":1781035583218},{"id":"job_5e6e48a4-a92","title":"Senior HRIS Analyst","source_url":"https://job-boards.greenhouse.io/mercury/jobs/6017264004","location":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States, CA, NY, OR, or ON","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"HR","description":"We are seeking a highly motivated and experienced Senior Workday Analyst to help take our rapidly growing organisation to the next level. At Mercury, we are investing in modernising and optimising our HR technology landscape, streamlining processes, and building a foundation that can support continued expansion.
\nIn this role, you will report to our Head of People Operations and serve as a strategic partner to HR, Payroll, and business leaders, leveraging deep Workday expertise to streamline processes, automate manual work, and enhance the employee experience across the organisation. This is an exciting opportunity for someone who enjoys complex challenges, and wants to influence the future of HR Operations by identifying innovative solutions, implementing best practices, and leveraging Workday technology to create more efficient, scalable, and employee-centric experiences.
\nKey responsibilities include:
\nConfigure, maintain, and optimise Workday Core HCM, Payroll, and Absence modules to support business processes and organisational requirements. Provide support for additional Workday modules as requested.
\nMaintain compliance with federal, state, and local payroll regulations and absence policies.
\nDevelop and maintain Workday reports, dashboards, and analytics related to payroll and absence data.
\nSupport Workday security for new implementations, acquisitions, reorganisations, and system enhancements.
\nCollaborate with cross-functional teams and third-party vendors on processes and integrations impacting payroll, time tracking, benefits, and absence management.
\nDocument system configurations, procedures, testing, recommendations for optimal system setup and migration
\nSupport audits, reconciliation activities, and year-end processes as needed.
\nPartner with HR, Payroll, and business stakeholders to evaluate, implement, and maximise AI-driven solutions within Workday and related HR technologies, driving innovation, process optimisation, and scalable operational improvements.
\nRequirements include:
\nBachelor's degree in Human Resources, Information Systems, Business Administration, Finance, or related field (or equivalent experience)
\n5+ years of Workday functional experience, including configuration and support
\n3+ years supporting HCM, Payroll and Absence or Time Tracking modules
\nExperience working in complex organisations with multiple business units, local and international employee populations
\nExperience with payroll calculations, earnings, deductions, garnishments, and tax setup
\nConfiguration and maintenance of leave plans, accruals, eligibility rules, and absence validations
\nExpertise in Workday business processes, organisations, staffing models, and worker lifecycle events
\nConfiguration of time entry codes, work schedules, overtime rules, and time calculations
\nTotal rewards package includes base salary, equity (stock options), and benefits.
","enriched_at":1781035569568},{"id":"job_4fca8c69-22e","title":"Senior Risk Strategist - Fraud","source_url":"https://job-boards.greenhouse.io/mercury/jobs/6013670004","location":"San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Finance","description":"We're building a complete finance stack for startups. To enable a stellar banking experience, we need to have a deep understanding of our customers and how they interact with our product. We're looking to hire a fraud strategist to bring deep domain expertise, a relentless drive to execute, and an analytical approach to our Risk Strategy team, driving impact across fraud domains.
\nRisk Strategy is a hybrid team that combines analytics with thought leadership to identify, assess, and mitigate the financial, regulatory, and reputational risks Mercury faces. The team focuses on data-driven insights and process improvements while ensuring a stellar customer experience that fosters trust in our platform.
\nAs a Senior Risk Strategist focused on fraud, you'll help shape and execute Mercury's fraud strategy across multiple payment rails and fraud types, combining data-driven analysis with strategic problem solving. You'll be a core contributor to Mercury's Personal Banking fraud program build-out while also covering broader Business Banking fraud domains. You'll partner closely with Product, Engineering, Operations, and Compliance to deliver scalable outcomes that enable the business and reduce fraud losses while protecting customer experience.
\nKey responsibilities include:
\nTo succeed in this role, you'll need:
\n