{"data":{"company":{"name":"Manulife Financial 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professional manner, supporting client onboarding and maintenance, supporting transaction requests, coordinating reporting, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.</p>\n<p><strong>Position Responsibilities:</strong></p>\n<ul>\n<li>Provide counter service support and resolve customer enquiries professionally.</li>\n<li>Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.</li>\n<li>Handle agent enquiries via phone and email.</li>\n<li>Collaborate with internal teams to achieve business goals and support operational needs.</li>\n<li>Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions.</li>\n<li>Ensure client instruction processing adheres to fund cut-off times and requirements from fund transfer agencies.</li>\n<li>Ensure internal service level standards and client experience are observed.</li>\n<li>Ensure compliance with relevant internal policies and procedures, and regulatory requirements.</li>\n<li>Distribute reporting to internal stakeholders on a timely basis.</li>\n<li>Maintain strong collaboration with stakeholders and support management-assigned projects and team objectives.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>Degree or Diploma holder.</li>\n<li>At least 5 years of relevant experience in wealth management or multi-product distribution operations with nominee structure.</li>\n<li>SFC Paper 1 License is mandatory.</li>\n<li>Strong customer service and interpersonal skills.</li>\n<li>Quick learner with strong analytical and problem-solving abilities.</li>\n<li>Self-motivated, responsible, and able to follow through on commitments.</li>\n<li>Experience in processes and oversight of multi-fund distribution operations with nominee structure.</li>\n<li>Experience in settlement processing, cash movement, cash reconciliation, and control.</li>\n<li>Knowledge and experience in AML ATF framework, regulatory requirements.</li>\n<li>Proficient in Microsoft Office.</li>\n<li>Excellent command of written and spoken English and Chinese.</li>\n</ul>\n<p><strong>When you join our team:</strong></p>\n<ul>\n<li>We’ll empower you to learn and grow the career you want.</li>\n<li>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.</li>\n<li>As part of our global team, we’ll support you in shaping the future you want to see.</li>\n</ul>","enriched_at":1791042177045},{"id":"job_43ed3358-9c0","title":"Client Liaison Officer","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager---Assistant-Manager---Client-Liaison-Team_JR26040765","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>This role is responsible for client liaison within Wealth Operations Hong Kong.</p>\n<p>Key duties include handling agent and customer enquiries in a timely and professional manner, supporting client onboarding and maintenance, supporting transaction requests, coordinating reporting, and ensuring compliance with relevant internal policies and procedures, and regulatory requirements.</p>\n<p><strong>Position Responsibilities:</strong></p>\n<ul>\n<li>Provide counter service support and resolve customer enquiries professionally.</li>\n<li>Ensure all requests are handled accurately, compliantly, and within defined turnaround times and quality standards.</li>\n<li>Handle agent enquiries via phone and email.</li>\n<li>Collaborate with internal teams to achieve business goals and support operational needs.</li>\n<li>Oversee client onboarding and account maintenance processes, including KYC/AML review, name screening, client agreements, and investigations of suspicious transactions.</li>\n<li>Ensure client instruction processing adheres to fund cut-off times and requirements from fund transfer agencies.</li>\n<li>Ensure internal service level standards and client experience are observed.</li>\n<li>Ensure compliance with relevant internal policies and procedures, and regulatory requirements.</li>\n<li>Distribute reporting to internal stakeholders on a timely basis.</li>\n<li>Maintain strong collaboration with stakeholders and support management-assigned projects and team objectives.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>Degree or Diploma holder.</li>\n<li>At least 5 years of relevant experience in wealth management or multi-product distribution operations with nominee structure.</li>\n<li>SFC Paper 1 License is mandatory.</li>\n<li>Strong customer service and interpersonal skills.</li>\n<li>Quick learner with strong analytical and problem-solving abilities.</li>\n<li>Self-motivated, responsible, and able to follow through on commitments.</li>\n<li>Experience in processes and oversight of multi-fund distribution operations with nominee structure.</li>\n<li>Experience in settlement processing, cash movement, cash reconciliation, and control.</li>\n<li>Knowledge and experience in AML ATF framework, regulatory requirements.</li>\n<li>Proficient in Microsoft Office (especially Excel and PowerPoint).</li>\n<li>Excellent command of written and spoken English and Chinese.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>We’ll empower you to learn and grow the career you want.</li>\n<li>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.</li>\n<li>As part of our global team, we’ll support you in shaping the future you want to see.</li>\n</ul>","enriched_at":1791042162543},{"id":"job_df24947a-004","title":"Director of Operations Excellence, Asia","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Director--Asia-Operations-Excellence_JR26070786","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Operations","description":"<p>The Director of Operations Excellence, Asia, is responsible for supporting the Head of Operations Excellence in defining and upholding rigorous operational standards, streamlining core processes, and embedding continuous improvement throughout Manulife’s Asian market operations.</p>\n<p>This role employs Lean Six Sigma approaches, data-driven insights, and a range of automation solutions (e.g., PowerApps, AI) to ensure reliable, efficient operating models. The position works in close partnership with dedicated transformation and innovation teams, providing comprehensive operational designs, analytics, and recommended practices to help achieve outstanding client service, top-tier quality, and stable long-term growth.</p>\n<p><strong>Position Responsibilities:</strong></p>\n<p><strong>Strategy and Governance</strong></p>\n<ul>\n<li>Support the Head of Operations Excellence in shaping the Operations Excellence plan to align with both overarching global targets and specific regional requirements.</li>\n<li>Assist in implementing governance structures for assessing high-priority improvement programs, ensuring senior-level sponsorship and clear accountability.</li>\n</ul>\n<p><strong>Process Optimization and Standardization</strong></p>\n<ul>\n<li>Conduct in-depth reviews of end-to-end processes (e.g., underwriting, policy administration, claims) to identify inefficiencies and boost cost-effectiveness.</li>\n<li>Apply Lean Six Sigma methodologies to streamline workflows, maintaining compliance with local regulations while ensuring regional consistency.</li>\n<li>Assist in developing, refining, and endorsing best-practice operating models, providing expert guidance to field teams.</li>\n</ul>\n<p><strong>Collaboration with Transformation and Innovation Teams</strong></p>\n<ul>\n<li>Act as a key source of operational insights and proven techniques that support transformation and innovation efforts.</li>\n<li>Offer process designs and recommendations while transformation initiatives progress, minimizing potential disruptions to existing operations.</li>\n<li>Provide feedback on pilot programs and new technologies to help adapt successful solutions for broader rollouts across multiple markets.</li>\n</ul>\n<p><strong>Digital Tools and Automation</strong></p>\n<ul>\n<li>Support the Head of Operations Excellence in directing the adoption of automation platforms,such as PowerApps, IDP, and AI,to decrease manual work and enhance Straight-Through Processing.</li>\n<li>Collaborate with IT and data analytics groups to evaluate the impact of these tools, broadening their use where they deliver clear value.</li>\n</ul>\n<p><strong>Building Capabilities and Implementation Frameworks</strong></p>\n<ul>\n<li>Assist in designing and delivering training to strengthen operational excellence competencies among local market teams.</li>\n<li>Support the establishment and maintenance of robust implementation processes for performance reviews, ensuring consistent application across all markets.</li>\n<li>Provide continual support and coaching to local leadership, fostering a culture of data-informed improvement and accountability.</li>\n</ul>\n<p><strong>Performance Measurement and Continuous Improvement</strong></p>\n<ul>\n<li>Support the Head of Operations Excellence in using benefit realization assessments to confirm gains, guide subsequent enhancements, and keep senior leaders informed.</li>\n<li>Encourage a culture of ongoing optimization by promoting evidence-based decision-making and iterative refinements to processes.</li>\n</ul>\n<p><strong>Coordination and Execution</strong></p>\n<ul>\n<li>Review progress of identified improvements with country teams, addressing any delays and issues, providing support for remediation or escalation as needed.</li>\n<li>Review implementation progress and delivery expectations with countries, offering deep dives and suggestions to enhance straight-through processing with a focus on customer-driven outcomes.</li>\n<li>Support monthly reporting of initiatives to regional and global partners and committees.</li>\n<li>Maintain a repository of all undertaken process reviews and track/report progress.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>At least 8-10 years in operations, process excellence, or a similar leadership capacity within insurance or financial services.</li>\n<li>A master’s degree in Business, Operations Management, or a related field is preferred.</li>\n<li>Lean Six Sigma Black Belt; additional credentials (e.g., PMP, Agile) are advantageous.</li>\n<li>Extensive expertise in life and health insurance processes, products, and varying regulatory considerations across Asia.</li>\n<li>Demonstrated success in refining underwriting, policy handling, and claims processes.</li>\n<li>Familiarity with automation technologies (PowerApps, AI) and data analysis tools used for performance tracking and improvement.</li>\n<li>Capability to assess emerging technologies and integrate them effectively to optimize operational outcomes.</li>\n<li>Strong influence and communication skills when coordinating with senior executives and cross-functional teams in a culturally diverse, matrixed environment.</li>\n<li>Skilled at presenting complex material clearly and securing support from varied audiences.</li>\n<li>Proven ability to manage intricate, multi-market environments in Asia</li>\n</ul>","enriched_at":1791042144473},{"id":"job_06110d5c-00b","title":"Director, Digitization & Automation, GWAM & GA Asia Operations","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Director--Digitization---Automation--GWAM---GA-Asia-Operations_JR26031019-1","location":null,"job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Operations","description":"<p>The Director, Digitization &amp; Automation, GWAM &amp; GA Asia Operations drives the identification, design, and delivery of scalable digitization, automation, and digital solutions across the business, with a strong customer and operational lens.</p>\n<p>This role blends automation-led transformation with data-driven insights and digital enablement to deliver measurable outcomes across highly matrixed, global operations.</p>\n<p>We’re looking for an individual who demonstrates a focus and passion for the customer and the business. A collaborative, transparent individual who can create and communicate a vision and engage others to work towards objectives.</p>\n<p><strong>Position Responsibilities:</strong></p>\n<ul>\n<li>Drive demand for, and delivery of, digitization, automation and business intelligence solutions in partnership with key stakeholders</li>\n<li>Drive leading-edge innovation and digital as the core of delivery</li>\n<li>Define and govern the right data and digital tools to solve business problems at scale</li>\n<li>Lead process redesign and transformation, reducing customer and employee effort while improving quality, speed, and resilience</li>\n<li>Own process assessment and intake, including suitability evaluation, cost/benefit analysis, prioritization, and resourcing</li>\n<li>Build and lead a high-energy, high-impact team capable of delivering automation, digitization, and digital solutions at scale</li>\n<li>Increase the volume and velocity of automation delivery, driving efficiency, capacity creation, and operational risk mitigation</li>\n<li>Provide end-to-end engagement management, including executive communications and delivery oversight</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>University degree and/or equivalent practical experience</li>\n<li>Previous experience managing/overseeing automation/AI at scale in complex environments</li>\n<li>Strong knowledge of AI, automation, and digital tools, with awareness of emerging technology trends, including knowledge of Microsoft stack of technology (e.g., Power Platform, Azure)</li>\n<li>Able to lead &amp; influence change within processes and drive the teams towards new solutions or improvements of existing solutions, through constant challenges of the status quo</li>\n<li>Ability to break down complex cases, recommend and implement a solution</li>\n<li>Proven effectiveness as a change agent in complex operational environments</li>\n<li>Role model our leadership behaviors</li>\n<li>Financial acumen, including experience managing costs and articulating benefits</li>\n<li>Excellent problem-solving, analytical, judgment, and decision-making skills</li>\n<li>Proven effectiveness in working within a matrixed, geographically dispersed team and leverage knowledge across the organization</li>\n<li>Effective communication skills - varying audiences ranging from executives to front line employees</li>\n<li>Ability to thrive in a fast paced, and ever-changing environment</li>\n</ul>\n<p><strong>Preferred Qualifications:</strong></p>\n<ul>\n<li>A hands-on, entrepreneurial leader with energy and passion for transformation that delivers real results</li>\n<li>Technically proficient, with strong understanding of technologies and how to leverage them appropriately to achieve desired outcomes</li>\n<li>Strong curiosity and desire to make the complex clear and to always ask “why”</li>\n<li>Strong customer and business orientation , always designing solutions with strategy and outcomes in mind</li>\n<li>Highly collaborative, transparent, and comfortable operating with stakeholders</li>\n<li>Strong ability to manage teams, keeping them motivated and engaged</li>\n<li>Curious and analytical, with the ability to simplify complexity and challenge the status quo constructively</li>\n<li>Organized, self-directed, and effective at managing multiple, concurrent initiatives</li>\n</ul>\n<p><strong>When you join our team:</strong></p>\n<ul>\n<li>We’ll empower you to learn and grow the career you want</li>\n<li>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words</li>\n<li>As part of our global team, we’ll support you in shaping the future you want to see</li>\n</ul>","enriched_at":1791041988660},{"id":"job_ba54b63c-798","title":"HNW Underwriter","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Associate-Director---Senior-Manager---Manager--HNW-Underwriting_JR26071883-1","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>We are seeking a highly skilled HNW Underwriter to join our team. You will report to the Senior Director of HNW Underwriting and play a key role in delivering excellence in HNW Underwriting operations.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Manage all aspects of the underwriting process, including medical, financial, compliance, and regulatory assessments, within your delegated authority and service level agreements.</li>\n<li>Select and classify risks according to company philosophy, standards, and risk framework.</li>\n<li>Maintain underwriting consistency in line with internal underwriting guidelines.</li>\n<li>Contribute to the continuing training and development of more junior underwriters.</li>\n<li>Adapt to changing underwriting philosophy and apply new approaches.</li>\n<li>Demonstrate strong independent problem-solving ability, including research and presentation of potential solutions.</li>\n<li>Communicate and collaborate with field and head office colleagues to provide high-quality service levels to customers.</li>\n<li>Maintain positive and effective relationships with internal and external partners.</li>\n<li>Make competitive offers without compromising overall underwriting policies or mortality experience.</li>\n<li>Effectively manage and coordinate processes to expedite turnaround time and achieve NBUW targets.</li>\n<li>Collaborate with internal and external stakeholders to support other duties as assigned.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>Degree or equivalent qualifications with a minimum of 7 years of underwriting experience.</li>\n<li>Applicable underwriting and insurance designations preferred.</li>\n<li>Expert knowledge and understanding of medical, non-medical, and financial underwriting principles and practices.</li>\n<li>Expert knowledge of company&#39;s insurance product portfolio and market practices.</li>\n<li>Expert knowledge of reinsurance treaties, agreements, and available capacity.</li>\n<li>Exceptional priority management with the ability to work effectively under deadlines and manage multiple tasks.</li>\n<li>Strong organizational, analytical, problem-solving skills, and presentation skills desirable.</li>\n<li>Excellent team player with a high level of ownership and accountability.</li>\n<li>Strong written and verbal communication skills in customer service orientation.</li>\n<li>Actively assist field personnel in positioning the company as the lead underwriter in the market.</li>\n<li>Strong capability to develop and maintain effective working relationships with all field personnel and reinsurers.</li>\n<li>Proficiency in Cantonese, written and spoken English. Mandarin would be a plus.</li>\n<li>Proficiency in Microsoft Office (including Word, Excel, PowerPoint).</li>\n</ul>\n<p><strong>What We Offer:</strong></p>\n<ul>\n<li>Opportunities for learning and growth.</li>\n<li>Flexible environment with a focus on well-being and inclusion.</li>\n<li>Global team with opportunities to shape the future.</li>\n</ul>\n<p><strong>About Manulife:</strong></p>\n<p>Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better.</p>","enriched_at":1791041967092},{"id":"job_a52ee89b-958","title":"Project Manager - Aladdin Onboarding and Transformation Initiatives","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Project-Manager--12-Months-_JR26071599","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>This role provides the opportunity to lead high-impact transformation initiatives across OMS migration, custodian transitions, market changes, and strategic business programs.</p>\n<p>By ensuring successful delivery of complex projects and driving alignment across business, operations, technology, and external partners, the role directly supports our mission of delivering scalable, compliant, and client-focused investment capabilities.</p>\n<p>The successful candidate will gain broad exposure to regional and global stakeholders, deepen their asset management expertise, and play a meaningful role in shaping the organization&#39;s future operating model.</p>\n<p><strong>Position Responsibilities:</strong></p>\n<ul>\n<li>Lead and manage the end-to-end large scale Aladdin onboarding and transformation initiatives, ensuring it is delivered on time, within scope, and budget.</li>\n<li>Develop and maintain project plans, timelines, and key milestones.</li>\n<li>Coordinate and facilitate meetings, workshops, and governance forums with internal teams and vendor.</li>\n<li>Monitor project risks, issues, and dependencies, implementing mitigation plans as necessary.</li>\n<li>Provide executive level reporting, regular project updates to management and stakeholders.</li>\n<li>Oversee the gathering of the business requirements related to middle offices, back offices, performance, analytics and attribution, processes, reporting, control and governance.</li>\n<li>Assess the impact of the Order Management System change on existing processes, systems, and operational workflows.</li>\n<li>Oversee the validation of new business processes, ensuring alignment with regulatory and operational best practices.</li>\n<li>Oversee the development and execution of UAT (User Acceptance Testing) plans with proper documentation, ensuring smooth operational readiness.</li>\n<li>Work with middle office workstreams for the OMS migration from Bloomberg AIM to Aladdin, covering trade lifecycle, order and trade flow, portfolio/position data, cash, corporate actions, investment compliance impacts, exception management and downstream reporting requirements.</li>\n<li>Partner with back office, fund accounting and custody operations to define target-state processes for trade settlement, reconciliations, ABOR/fund accounting data flows, NAV inputs, custody/SSI changes and operational controls.</li>\n<li>Translate middle office and back-office requirements into project deliverables, including current-state/future-state process maps, gap analysis, control impacts, UAT scenarios, migration readiness checklists, cutover plans and post-go-live support.</li>\n</ul>\n<p><strong>Stakeholder &amp; Vendor Management:</strong></p>\n<ul>\n<li>Act as the primary liaison between internal teams (Front Office, Operations, Compliance, Technology, etc) and vendors.</li>\n<li>Ensure all regulatory and contractual requirements are met as part of the transition.</li>\n<li>Manage vendor relationships, ensuring SLAs, service standards, and operational requirements are met.</li>\n</ul>\n<p><strong>Data Migration Management:</strong></p>\n<ul>\n<li>Work closely with IT teams and vendors to support system changes, integrations, and data migration activities.</li>\n<li>Lead data migration process and partner with IT to ensure the accuracy and completeness as well as work with Business Analysts and vendors to conduct data reconciliation to verify successful data transfers.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>Bachelor’s degree in Finance, Business Administration, Information Systems or a related field,</li>\n<li>Minimum 7 years of experience as a Project Manager within asset management, investment management, securities services and financial service industry.</li>\n<li>Strong knowledge of investment operations, middle office and back office</li>\n<li>Experience in managing large-scale order management system change, operational transitions and target operating model design.</li>\n<li>Excellent stakeholder management skills, with the ability to work with cross-functional teams and external vendors</li>\n<li>Strong analytical and problem-solving skills, with experience in process mapping and change management.</li>\n<li>Familiarity with order management system, like Aladdin, Bloomberg AIM or Charles River and knowledge of data migration methodologies.</li>\n<li>Hands-on experience in business requirements gathering, UAT, and post-migration support.</li>\n<li>Fluent in English, and Cantonese preferred (not essential) with excellent verbal and written communication skills.</li>\n<li>Strong Project Management skills, ideally with experience using Agile, Waterfall, or hybrid methodologies.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>We’ll empower you to learn and grow the career you want.</li>\n<li>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.</li>\n<li>As part of our global team, we’ll support you in shaping the future you want to see.</li>\n</ul>","enriched_at":1791041949766},{"id":"job_bd622656-0ff","title":"Product Marketing Coordinator","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/XMLNAME--Assistant--Manager--Product-Marketing--Asia_JR26060541","location":null,"job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Marketing","description":"<p>This role supports the development and execution of product marketing initiatives across GWAM Asia, focusing on creating and maintaining high-quality product marketing materials, supporting product positioning, and ensuring the timely, accurate, and compliant delivery of marketing collateral across markets.</p>\n<p>The successful candidate will take ownership of work and thrive in a fast-paced, dynamic environment, demonstrating agility and resilience to manage multiple projects. Comfortable navigating shifting priorities in a regional role, the individual maintains a high standard of execution while adapting to evolving business needs.</p>\n<p><strong>Product Marketing Development and Execution</strong></p>\n<ul>\n<li>Assist in the development and maintenance of product marketing materials, including factsheets, fund commentaries, brochures, and website product content.</li>\n<li>Coordinate updates to product messaging and materials to reflect market developments and business focus areas.</li>\n<li>Ensure materials are accurate, up-to-date, and aligned with agreed positioning and messaging.</li>\n<li>Coordinate input from stakeholders and support timely delivery of materials across the region.</li>\n<li>Maintain version control and ensure consistency across different formats and markets.</li>\n<li>Support the execution of product marketing plans aligned with regional acquisition and retention priorities.</li>\n</ul>\n<p><strong>Product Positioning &amp; Competitive Insights</strong></p>\n<ul>\n<li>Support the development of product positioning and client propositions, ensuring consistency across markets and channels.</li>\n<li>Conduct competitor and peer analysis to help identify key differentiators and support positioning.</li>\n<li>Assist in articulating unique selling points (USPs) in a clear and structured manner for use in marketing materials.</li>\n</ul>\n<p><strong>Content Support &amp; Editorial Coordination</strong></p>\n<ul>\n<li>Assist in producing and adapting investment and marketing content for various formats.</li>\n<li>Support the integration of macro market views with product messaging, under guidance from senior stakeholders.</li>\n<li>Help distill complex investment concepts into clear, concise, and client-friendly language.</li>\n<li>Translate and review materials and provide content support to ensure clarity, accuracy, and consistency in tone and style.</li>\n</ul>\n<p><strong>Compliance &amp; Governance Coordination</strong></p>\n<ul>\n<li>Coordinate the compliance review process for product marketing materials, ensuring adherence to regulatory and internal requirements.</li>\n<li>Ensure all materials follow brand guidelines, disclosures, and approval processes.</li>\n<li>Track approvals and maintain proper documentation to support audit and governance needs.</li>\n</ul>\n<p><strong>Distribution &amp; Channel Support</strong></p>\n<ul>\n<li>Support the distribution of product marketing materials across distribution teams, websites, and campaigns.</li>\n<li>Coordinate with digital/publishing teams on content uploads, updates, and campaign deployment.</li>\n<li>Help ensure content is accessible and effectively utilised by local teams.</li>\n</ul>\n<p><strong>Operational Support &amp; Vendor Coordination</strong></p>\n<ul>\n<li>Assist in coordinating external vendors to support production of materials.</li>\n<li>Help manage timelines, trackers, and workflows to ensure smooth execution.</li>\n</ul>\n<p><strong>Required Qualifications:</strong></p>\n<ul>\n<li>5-7 years of experience in product marketing, content marketing, or related roles, preferably in asset management or financial services.</li>\n<li>Good understanding of investment products, markets and the competitor landscapes preferred.</li>\n<li>Excellent written and spoken English required, with the ability to simplify complex financial concepts.</li>\n<li>High level of attention to detail, with the focus on delivering accurate, consistent, and high-quality outputs.</li>\n<li>Possess a can-do and positive attitude, comfortable managing process-driven and detail-oriented tasks, and be able to work under pressure managing multiple tasks and competing deadlines.</li>\n<li>A strong team member to collaborate across teams, while being capable of working independently with minimal supervision.</li>\n<li>Strong organizational and coordination skills, with the ability to work effectively with cross-functional and regional stakeholders.</li>\n<li>Familiar with using AI-enabled content and productivity tools to support content development, summarisation, and workflow efficiency.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>We’ll empower you to learn and grow the career you want.</li>\n<li>We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.</li>\n<li>As part of our global team, we’ll support you in shaping the future you want to see.</li>\n</ul>","enriched_at":1791041925815},{"id":"job_9b730706-cbb","title":"Information Risk Management Officer","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Manager--Senior-Manager--Information-Risk-Management_JR26080013-1","location":null,"job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"IT","description":"<p>We are seeking an Information Risk Management Officer to operate across multiple markets and their businesses, functions, and geographies, promoting and enhancing awareness of risks and controls.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<h4>IRM Oversight &amp; Risk Review</h4>\n<ul>\n<li>Provide second-line Information Risk Management (IRM) oversight of first-line defense activities related to change management, third-party risk, incident response, business continuity, and disaster recovery.</li>\n<li>Review and challenge issues, risk and exceptions in accordance with IRM standards.</li>\n</ul>\n<h4>Market Advisory &amp; Risk Insights</h4>\n<ul>\n<li>Deliver market-specific risk insights and advisory support to stakeholders.</li>\n<li>Guide market teams on global IRM initiatives and ensure local alignment.</li>\n<li>Monitor the risk remediation plans within the market.</li>\n<li>Facilitate evaluation of market risk posture through structured reporting.</li>\n</ul>\n<h4>Governance &amp; Stakeholder Engagement</h4>\n<ul>\n<li>Prepare for and follow up on market Information Risk Council meetings, ensuring timely and accurate inputs.</li>\n<li>Build and maintain strong relationships with Market IT, Risk, Compliance, and other key stakeholders.</li>\n</ul>\n<h4>Tools &amp; Administration</h4>\n<ul>\n<li>Utilize internal risk tools effectively to support oversight and reporting activities.</li>\n<li>Perform ad hoc tasks and administrative duties as required.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Information Technology (IT) or related fields.</li>\n<li>Minimum 1-3 years of relevant experience in information risk management or information security management.</li>\n<li>Sound technology background with risk management sense.</li>\n<li>Broad knowledge of financial services/insurance business and related products.</li>\n<li>Solid written and oral communication and presentation skills.</li>\n<li>Detail-oriented with good analytical, critical thinking and problem-solving skills with the ability to think strategically.</li>\n<li>Solid influencing skills with the ability to build effective relationships, both within and across divisions.</li>\n<li>Professional designation, e.g. CISSP, CRISC, CISA, CSSLP, or CISM would be an advantage.</li>\n<li>High proficiency in data analytics tools such as PowerBI is a PLUS.</li>\n</ul>","enriched_at":1791041903236},{"id":"job_9f0cd93a-4fc","title":"Senior Data Engineer","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Senior-Data-Engineer_JR26080716-1","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>The Senior Data Engineer is responsible for bridging business objectives and technical execution, leading the delivery of data engineering initiatives spanning data lakes, data platform modernization, and reporting solutions.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Partnering with business unit leaders, product owners, and IT stakeholders to capture business requirements and define project scopes</li>\n<li>Performing workload and effort estimation, breaking down complex data initiatives into detailed technical epics, user stories, and execution roadmaps</li>\n<li>Driving project delivery from architecture design through to testing, deployment, and operational handoff</li>\n<li>Serving as the primary technical interface between business stakeholders and the data engineering team</li>\n<li>Designing, building, and optimizing scalable batch and real-time data pipelines, data lakehouse architectures, and data warehousing solutions</li>\n<li>Providing technical leadership for enterprise data platforms, driving architecture, engineering best practices, platform optimization, and innovation across Azure Cloud, Databricks (Spark), DataWorks, MaxCompute, OSS, and Hologres</li>\n<li>Implementing robust data orchestration, data ingestion, cleansing, transformation, augmentation, and data quality control processes</li>\n<li>Establishing and enforcing technical quality standards, data governance frameworks, and best practices across data ingestion, storage, and processing</li>\n<li>Conducting thorough code reviews, leading technical troubleshooting, and ensuring data pipelines are secure, resilient, and cost-optimized</li>\n<li>Mentoring and coaching mid/junior data engineers, fostering a collaborative, continuous-learning environment</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Bachelor’s or Master’s degree in Computer Science, Information Systems, Quantitative Engineering, or a related field</li>\n<li>Minimum 10+ years of IT experience, with at least 3+ years specifically in data engineering delivery leadership or technical lead roles</li>\n<li>Solid domain understanding of the Insurance or Financial Services industry</li>\n<li>Proven track record in delivery leadership</li>\n<li>Hands-on experience with Azure Cloud Services, database technology, and strong proficiency with Azure Databricks, Apache Spark, and modern ETL/ELT pipeline design</li>\n<li>Deep expertise in enterprise data design methodologies, dimensional modeling, data lakehouse architecture, and data warehousing concepts</li>\n<li>Excellent verbal and written communication skills</li>\n<li>Practical experience or familiarity with AliCloud big data tools, specifically DataWorks, MaxCompute, OSS, and Hologres</li>\n<li>Experience with FineBI, Power BI, or similar enterprise reporting tools</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Empowered to learn and grow in your career</li>\n<li>Flexible environment with well-being and inclusion prioritized</li>\n<li>Opportunity to shape the future as part of a global team</li>\n</ul>","enriched_at":1791041886496},{"id":"job_f0a2572a-58e","title":"Health AI Solutions Lead","source_url":"https://manulife.wd3.myworkdayjobs.com/en-US/MFCJH_Jobs/job/Hong-Kong/Senior-Data-Scientist_JR26081062-1","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>We are seeking a Health AI Solutions Lead to deliver machine learning, Generative AI, and advanced analytics capabilities across the health value chain. As a Health AI Solutions Lead, you will leverage data and advanced analytics techniques to build machine learning and GenAI solutions. You will transform analytical insights and solutions into business actions with measurable benefits and integrate them into workflow processes.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Leverage data and advanced analytics techniques based on in-depth understanding of the health business.</li>\n<li>Build machine learning and GenAI solutions across the health value chain.</li>\n<li>Transform analytical insights and solutions into business actions with measurable benefits and integrate them into workflow processes.</li>\n<li>Utilize data science expertise to design and implement Health AI solution evaluation and monitoring frameworks.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>6+ years of experience in Data Science and Machine Learning, preferably within the retail financial services industry.</li>\n<li>Hands-on experience with multivariate analysis, modeling, segmentation, and health/claims analytics using statistical techniques.</li>\n<li>Expert in both concept and building AI/ML models, as well as using data mining languages/tools such as Python, SAS, R, SQL, or equivalents.</li>\n<li>Experience in any big data/cloud solution such as Azure, Hadoop, Hive, Spark, etc. is a plus.</li>\n</ul>\n<p>What motivates you?</p>\n<ul>\n<li>You obsess about customers, listen, engage, and act for their benefit.</li>\n<li>You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.</li>\n<li>You thrive in teams and enjoy getting things done together.</li>\n<li>You take ownership and build solutions, focusing on what matters.</li>\n<li>You do what is right, work with integrity, and speak up.</li>\n<li>You share your humanity, helping us build a diverse and inclusive work environment for everyone.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary</li>\n<li>Opportunity to work with a leading international financial services provider</li>\n<li>Collaborative and inclusive work environment</li>\n</ul>","enriched_at":1791041868144}],"category_normalised":[{"category":"finance","count":24},{"category":"it","count":16},{"category":"operations","count":6},{"category":"marketing","count":4},{"category":"hr","count":3},{"category":"legal","count":1},{"category":"engineering","count":1},{"category":"design","count":1}],"velocity":{"weeks":[{"week_start":"2026-09-28","count":56}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":56,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":56,"industry_total":56,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.242,"skill_weighted_score":0.267,"top_exposed_titles":[{"title":"Senior Data Engineer","count":2,"score":0.288}],"top_exposed_skills":[{"skill":"Interpersonal Skills","count":3,"score":0.344},{"skill":"Analytical Skills","count":4,"score":0.273},{"skill":"Problem-Solving Skills","count":3,"score":0.227},{"skill":"DevOps","count":3,"score":0.223}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"APAC","count":2,"share_pct":100}],"emerging":[],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":9,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Director of Operations Excellence, Asia","location":null,"posted_at":"2026-10-03"},{"title":"Director, Digitization & Automation, GWAM & GA Asia Operations","location":null,"posted_at":"2026-10-03"},{"title":"Director, Policy Administration","location":null,"posted_at":"2026-10-03"},{"title":"Senior Director, Business Management, Distribution","location":null,"posted_at":"2026-10-03"},{"title":"Regional Head of Technology Delivery and Market Technology Leadership","location":null,"posted_at":"2026-10-03"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":0}}}}