{"data":{"company":{"name":"Mable","slug":"mable","logo_url":"https://logos.yubhub.co/mable.com.au.png","canonical_domain":"mable.com.au","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":9,"categories":[{"category":"engineering","count":4},{"category":"data science","count":2},{"category":"it","count":1},{"category":"human resources","count":1},{"category":"customer service","count":1}],"experience_levels":[{"level":"senior","count":4},{"level":"mid","count":2},{"level":"executive","count":2},{"level":"entry","count":1}],"work_arrangements":[{"arrangement":"hybrid","count":7},{"arrangement":"remote","count":2}],"top_titles":[{"title":"Senior Engineer","count":1},{"title":"Senior Data Analyst","count":1},{"title":"IT Helpdesk & Support","count":1},{"title":"Head of People Operations & Technology","count":1},{"title":"Head of Analytics (12 Month Fix-Term)","count":1},{"title":"Graduate Engineer","count":1},{"title":"Front-End Engineer","count":1},{"title":"Engineering Team Lead","count":1},{"title":"Customer Support Specialist","count":1}],"locations":[{"location":"sydney","count":6},{"location":"melbourne","count":2},{"location":"sydney, brisbane, melbourne","count":1}],"skills":[{"skill":"Problem-solving","required":2,"preferred":0,"total":2},{"skill":"AWS","required":2,"preferred":0,"total":2},{"skill":"Artificial Intelligence","required":2,"preferred":0,"total":2},{"skill":"Tableau","required":2,"preferred":0,"total":2},{"skill":"Data Analysis","required":2,"preferred":0,"total":2},{"skill":"GitHub","required":2,"preferred":0,"total":2},{"skill":"Jira","required":2,"preferred":0,"total":2},{"skill":"Customer Service","required":1,"preferred":0,"total":1},{"skill":"Communication","required":1,"preferred":0,"total":1},{"skill":"Salesforce","required":1,"preferred":0,"total":1},{"skill":"NDIS Policies","required":0,"preferred":1,"total":1},{"skill":"Working With Vulnerable Populations","required":0,"preferred":1,"total":1},{"skill":"Health Tech","required":0,"preferred":1,"total":1},{"skill":"API Development","required":1,"preferred":0,"total":1},{"skill":"Team Lead","required":1,"preferred":0,"total":1},{"skill":"Testing Frameworks","required":1,"preferred":0,"total":1},{"skill":"CD And Software Operations","required":1,"preferred":0,"total":1},{"skill":"Software Design Patterns","required":1,"preferred":0,"total":1},{"skill":"Domain-Driven Design","required":1,"preferred":0,"total":1},{"skill":"JavaScript","required":1,"preferred":0,"total":1}],"salary_stats":null,"job_types":[{"type":"full-time","count":8}],"latest_jobs":[{"id":"job_e22572f8-55a","title":"Front-End Engineer","source_url":"https://jobs.lever.co/mable/894ad86b-e2d6-4f7d-a890-9f9271e89743","location":"Sydney","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>HomeMade, Mable, Leap in!, and Mable Direct are entities under the Attain Healthtech Group of companies. They exist to create lasting, positive change across the entire care and support sector, impacting more lives, elevating standards, and shaping the future of care. They believe in technology as an enabler and are driven by helping customers attain better outcomes.</p>\n<p>As a Senior Frontend Engineer at Mable, you will play a key role in delivering polished, accessible interfaces and ensuring platform quality through thoughtful implementation and problem-solving. You will contribute across the stack, building and maintaining frontend Angular applications, contributing to the Design System and Component Library, and driving accessibility standards across the platform.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Collaborate with team members, designers, and stakeholders to solve complex problems and design effective frontend solutions</li>\n<li>Take technical ownership of entire software projects, ensuring frontend architecture and applications are robust, accessible, and user-friendly</li>\n<li>Lead the design, development, testing, and deployment of frontend code (Angular) to production</li>\n<li>Build and maintain reusable components within the Design System and Component Library</li>\n<li>Ensure all user-facing features meet WCAG accessibility standards</li>\n<li>Produce clear, detailed documentation, including component usage guides, architectural decisions, and code comments</li>\n<li>Investigate and resolve frontend issues based on customer and stakeholder feedback</li>\n<li>Champion frontend best practices and accessibility standards by following clean, standardised coding conventions</li>\n<li>Provide mentorship and guidance to junior team members</li>\n<li>Actively contribute to architectural discussions and technical decision-making within the team</li>\n</ul>\n<h3>What are we looking for</h3>\n<ul>\n<li>3-5 years of professional experience in frontend development, primarily with Angular</li>\n<li>Proven experience working with Design Systems and Component Libraries</li>\n<li>Solid understanding of web accessibility standards (WCAG) and assistive technology support</li>\n<li>Strong understanding of modern frontend technologies, HTML semantics, CSS, and TypeScript</li>\n<li>Ability to design and implement frontend solutions based on requirements and design specifications</li>\n<li>Experience with testing and verifying code</li>\n<li>Excellent in both written and verbal communication, particularly for technical documentation</li>\n<li>Experience with GitHub and Jira</li>\n</ul>\n<h3>Additional Information</h3>\n<p>Mable&#39;s values include:</p>\n<ul>\n<li>Break New Ground: simplifying care with creativity and bold ideas</li>\n<li>Make It Matter: putting people at the centre and creating impact that improves lives</li>\n<li>Own The Outcome: aiming high, delivering excellence, and driving results that last</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation</li>\n<li>Work with flexibility: hybrid workplace, balancing time in the office with remote work</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter for what makes you happy</li>\n<li>Take a floating public holiday: acknowledge a significant day your way with family and friends</li>\n<li>Be rewarded: celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program</li>\n</ul>","enriched_at":1793527237372},{"id":"job_de763d70-8a4","title":"Senior Engineer","source_url":"https://jobs.lever.co/mable/2c5c8b1f-ae6e-4315-9783-8c24b9e3e8f6","location":"Sydney","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>As a Full-Stack Engineer with a strong focus on backend development, you&#39;ll play a key role in delivering robust functionality and ensuring platform stability through thoughtful implementation and problem-solving.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Collaborate with team members and stakeholders to solve complex problems and design effective backend solutions</li>\n<li>Take technical ownership of entire software projects, ensuring backend systems are robust, scalable, and user-friendly</li>\n<li>Lead the design, development, testing, and deployment of backend code to production</li>\n<li>Produce clear, detailed documentation - including data flows, diagrams, test results, and code comments</li>\n<li>Investigate and resolve backend issues based on customer and stakeholder feedback</li>\n<li>Champion backend best practices by following clean, standardised coding conventions</li>\n<li>Provide mentorship and guidance to junior team members</li>\n<li>Actively contribute to architectural discussions and technical decision-making within the team</li>\n</ul>\n<h3>What are we looking for</h3>\n<ul>\n<li>3-5 years of professional experience in software development in TDD environments</li>\n<li>Experience building, deploying and managing APIs on AWS infrastructure</li>\n<li>Experience building scalable and user-friendly backend applications</li>\n<li>Strong understanding of backend technologies and best practices</li>\n<li>Ability to design and implement backend solutions based on requirements</li>\n<li>Experience with testing and verifying backend code</li>\n<li>Excellent in both written and verbal communication, particularly for technical documentation</li>\n<li>Experience with GitHub and Jira</li>\n</ul>\n<h3>Additional Information</h3>\n<p>We&#39;re powered by purpose We&#39;re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We&#39;re Bold 📣We&#39;re ambitious and embrace creativity to solve challenges. We&#39;re here to reshape the industry and back big ideas. We&#39;re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We&#39;re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people&#39;s lives.</p>\n<h3>Benefits</h3>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation</li>\n<li>Work with flexibility: hybrid workplace, balancing time in the office with remote work</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter for what makes you happy</li>\n<li>Take a floating public holiday: acknowledge a significant day your way with family and friends</li>\n<li>Be rewarded: celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program</li>\n</ul>","enriched_at":1793140175344},{"id":"job_2bb6c1ab-0a4","title":"Senior Data Analyst","source_url":"https://jobs.lever.co/mable/ea8048c3-c8cd-4c9f-be11-d0eed6ebc37c","location":"Sydney","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Data Science","description":"<p>Join Mable as a Senior Analyst, Data &amp; Insights and put data at the centre of driving impact. In this role, you’ll dig into complex business and product challenges, uncover insights, and translate them into clear recommendations and prototypes that shape real outcomes.</p>\n<p>Day-to-day responsibilities include:</p>\n<ul>\n<li>Designing smart approaches and applying data-driven analysis to solve complex business challenges</li>\n<li>Conducting exploratory analysis to uncover trends, generate insights, and test hypotheses</li>\n<li>Building dashboards that keep key metrics and performance at everyone’s fingertips</li>\n<li>Assessing new product features and operational changes through rigorous split testing</li>\n<li>Translating data and insights into compelling stories that resonate with non-technical audiences</li>\n<li>Collaborating closely with product managers, engineers, UX designers, and business teams to shape decisions and solutions</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of experience turning data into actionable insights that drive decisions</li>\n<li>Strong skills in Tableau (or similar tools) to design impactful dashboards and visualisations</li>\n<li>Ability to translate complex analysis into clear, compelling stories for non-technical audiences</li>\n<li>Self-starter with initiative and ownership, able to deliver with autonomy</li>\n<li>Collaborative and confident partnering with stakeholders across the business</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities</li>\n<li>Access parental leave with 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation</li>\n<li>Work with flexibility in a hybrid workplace</li>\n<li>Get one extra paid leave day per quarter for what makes you happy</li>\n<li>Take a floating public holiday</li>\n<li>Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program</li>\n</ul>","enriched_at":1793140155175},{"id":"job_f685f692-f2a","title":"IT Helpdesk & Support","source_url":"https://jobs.lever.co/mable/1376613a-5fc7-4e90-9a54-77049088c519","location":"Melbourne","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"IT","description":"<p>The IT Helpdesk &amp; Support role keeps the people behind Mable and HomeMade productive, secure and connected, while helping transform how IT support is delivered across our brands.</p>\n<p>Alongside providing responsive Level 1 and 2 support, you’ll help the team pursue three goals: eliminating issues through proactive maintenance and self-service; automating routine service requests such as onboarding, offboarding, and access changes; and using AI to increase our capacity for planned project work and initiatives.</p>\n<h3>Key Responsibilities:</h3>\n<h4>Deliver Great Support</h4>\n<ul>\n<li>Take ownership of support requests from start to finish for staff across Mable and HomeMade, whether in person or remotely, ensuring each is resolved efficiently and effectively.</li>\n<li>Troubleshoot and investigate issues, escalating to other teams, squads or third-party vendors when needed.</li>\n<li>Administer and support core SaaS and collaboration platforms, including Google Workspace, JumpCloud, Slack, Atlassian and Zoom.</li>\n<li>Support telephony and contact centre services (Zoom Contact Center), including user setup, basic queue and configuration changes.</li>\n<li>Support information security controls by maintaining accurate access and asset records, participating in periodic access reviews, following team procedures, and promoting good security practices with staff.</li>\n</ul>\n<h4>Eliminate Incidents &amp; Issues</h4>\n<ul>\n<li>Keep laptops and devices up to date, patched and protected through endpoint management, so issues are prevented before they reach staff.</li>\n<li>Participate in incident management, problem resolution and root cause analysis, with a focus on fixing underlying causes rather than symptoms.</li>\n<li>Create and maintain knowledge base articles and self-help content that let staff resolve common issues themselves.</li>\n<li>Use incident trends to identify recurring issues and recommend permanent fixes.</li>\n</ul>\n<h4>Automate Service Requests</h4>\n<ul>\n<li>Manage the identity and access lifecycle (onboarding, offboarding and access changes), and help design, build and maintain automated workflows that fulfil these requests with minimal manual effort.</li>\n<li>Manage the IT asset lifecycle (provisioning, refresh and retirement), using automation to keep asset records accurate and processes consistent.</li>\n<li>Streamline software and application deployment through automated, policy-based delivery.</li>\n<li>Document procedures for both manual and automated processes so they’re repeatable and auditable.</li>\n</ul>\n<h4>AI Assisted IT Work</h4>\n<ul>\n<li>Use AI tools to speed up troubleshooting, documentation, scripting and analysis, increasing the team’s capacity for planned project work.</li>\n<li>Identify opportunities to apply AI and automation to support processes, and help test and adopt new tooling.</li>\n<li>Participate in planning, executing and delivering key projects and initiatives as needed.</li>\n</ul>\n<h3>Skills, Knowledge and Experience</h3>\n<ul>\n<li>2–3 years’ experience in an IT support or service desk role across Level 1 and Level 2.</li>\n<li>Hands-on administration of a cloud identity and productivity platform (Google Workspace or Microsoft 365/Entra ID), including user lifecycle, groups, MFA and SSO.</li>\n<li>Experience with endpoint or mobile device management (e.g. JumpCloud, Intune, Jamf) across macOS and Windows, including patching and policy compliance.</li>\n<li>Experience using an ITSM tool (e.g. Jira Service Management, ServiceNow, Freshservice) and working to ITIL-aligned practices for incidents, requests, problems and changes.</li>\n<li>Sound troubleshooting across laptops, peripherals, SaaS applications and basic networking.</li>\n<li>A demonstrated aptitude for automation: you look for ways to remove repetitive work, and can point to something you’ve streamlined or automated.</li>\n<li>Practical use of AI tools (e.g. Claude, ChatGPT, Copilot) to work faster, and a genuine interest in applying them to IT work.</li>\n<li>Clear written communication, including documentation and self-help content for non-technical users.</li>\n<li>A strong customer-service mindset and the ability to manage competing priorities with minimal supervision.</li>\n<li>A good understanding of security fundamentals such as access control, least privilege, phishing awareness and safe data handling.</li>\n</ul>","enriched_at":1793140083742},{"id":"job_b9bf2c9c-c01","title":"Head of People Operations & Technology","source_url":"https://jobs.lever.co/mable/86912014-585b-477b-a441-f0f0f0de2303","location":"Sydney","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Human Resources","description":"<p>This leadership role will lead the evolution of People Operations, People Technology and workforce reporting capabilities across a complex and fast-moving environment.</p>\n<p>You are a commercially minded People leader with extensive experience leading People Operations, HR Services, Employee Services or HR Technology functions.</p>\n<p>Key areas of focus include:</p>\n<ul>\n<li>Developing and executing the People Operations and Technology roadmap and priorities</li>\n<li>Leading and maturing people services and shared services capabilities</li>\n<li>Driving process simplification, automation and digital transformation initiatives</li>\n<li>Enhancing people systems, reporting and workforce data capabilities</li>\n<li>Partnering with senior leaders to improve organisational effectiveness and employee experience</li>\n<li>Building a high-performing team and fostering a culture of continuous improvement</li>\n</ul>\n<p>Technical and experience requirements:</p>\n<ul>\n<li>Hands-on HRIS experience (e.g., BambooHR, Employment Hero, Workday, SuccessFactors)</li>\n<li>Strong Excel and analytical capability</li>\n<li>Direct people-leadership experience</li>\n<li>Programme/change management experience</li>\n<li>Working knowledge of Australian employment legislation</li>\n<li>Working familiarity with AI tools in an HR context</li>\n<li>Degree or diploma in HR, business management, or finance</li>\n</ul>\n<p>Additional information:</p>\n<ul>\n<li>We&#39;re a hybrid workplace, balancing time in the office with remote work</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter</li>\n<li>Take a floating public holiday</li>\n<li>Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program</li>\n</ul>","enriched_at":1793140059142},{"id":"job_1bce980e-2b4","title":"Head of Analytics (12 Month Fix-Term)","source_url":"https://jobs.lever.co/mable/e98f7bb6-8e14-4aff-b638-094afcc663ab","location":"Sydney","job_type":null,"experience_level":"executive","work_arrangement":"hybrid","category":"Data Science","description":"<p>Mable is hiring a Head of Analytics to set the direction for analytics across the business. You will work with the executive team on strategy, lead a team of 8 managers and analysts, and make sure our analysis, dashboards and models produce measurable commercial results.</p>\n<p>Day-to-day responsibilities include:</p>\n<ul>\n<li>Setting the analytics strategy and roadmap for Mable, in line with company priorities.</li>\n<li>Working with the executive team and senior leaders to answer the business’s hardest questions with data.</li>\n<li>Representing Data on the Mable executive team, providing insights and advice and disseminating context to your team.</li>\n<li>Bringing stakeholders insights before they ask, so analytics shapes decisions rather than reporting on them afterwards.</li>\n<li>Leading analytics teams that support every part of Mable.</li>\n<li>Working with product leaders so analytics is part of how every squad plans and builds.</li>\n<li>Finding and leading work that raises revenue or cuts costs, and measuring the result.</li>\n<li>Leading the delivery of dashboards, models and tools that teams across the business use and rely on.</li>\n<li>Setting priorities across several areas: settling competing requests, warning stakeholders early about delays and fixing problems when work slips.</li>\n<li>Researching and driving best practices across our data platform.</li>\n<li>Leading how your team uses AI to analyse data faster, automate reporting and give more of the business direct access to insights, within Attain’s AI governance framework.</li>\n<li>Coaching your team through weekly one-to-ones, prompt feedback and plain conversations about performance and development.</li>\n<li>Sharing knowledge and mentoring people across the wider data function.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>At least eight years using data to inform decisions, including three or more leading analytics teams.</li>\n<li>Evidence that your analysis changed executive decisions and delivered measurable revenue or cost results.</li>\n<li>Confidence with executives, and the ability to settle competing priorities without escalating them.</li>\n<li>Curiosity, and the judgement to turn loosely defined problems into clear questions and answers.</li>\n<li>The ability to explain complex analysis simply to people without a technical background.</li>\n<li>Curious and able to confidently express advice and opinions outside of strictly data analysis to drive decisions forward.</li>\n<li>A record of coaching people, giving candid feedback and hiring well.</li>\n<li>Sound judgement on data governance, privacy and risk, ideally in a regulated sector.</li>\n<li>Practical experience using AI in analytics work, and sound judgement on where it helps, where it falls short and how to govern its use.</li>\n<li>Enough skill in SQL and Tableau (or similar) to guide and review your team’s work.</li>\n<li>Experience in health, care, marketplaces or fast-growing technology firms is useful but not essential.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities.</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.</li>\n<li>Work with flexibility: hybrid workplace, balancing time in the office with remote work.</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter for what makes you happy.</li>\n<li>Take a floating public holiday: acknowledge a significant day your way with family and friends.</li>\n<li>Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.</li>\n</ul>","enriched_at":1793140045671},{"id":"job_2eb869a3-090","title":"Graduate Engineer","source_url":"https://jobs.lever.co/mable/585571a3-6888-4f62-aaf7-9f2adf50eb51","location":"Melbourne","job_type":"full-time","experience_level":"entry","work_arrangement":"hybrid","category":"Engineering","description":"<p>Ready to break into tech and build a career as a great engineer? At Attain, we’re looking for curious, driven people with a hunger to learn and the ambition to keep getting better.</p>\n<p>You’ll join a technology-focused organisation where learning is part of the journey. Working alongside experienced engineers and technical leaders, you’ll gain hands-on exposure to modern technologies, full-stack development, cloud platforms and AI, while building the skills and confidence to tackle real-world challenges.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Contribute to the design, development, testing and maintenance of software applications, building skills across full-stack development and modern engineering practices.</li>\n<li>Support the ongoing operation and improvement of software applications, investigating issues, resolving minor bugs and contributing to enhancements.</li>\n<li>Take ownership of assigned tasks, working with the team to understand requirements, scope solutions and deliver quality outcomes.</li>\n<li>Write clean, maintainable code in line with engineering standards, participate in code reviews and apply feedback to continuously improve technical capability.</li>\n<li>Work closely with experienced engineers and technical leaders through pairing, development discussions and knowledge sharing to build engineering skills and learn industry best practices.</li>\n<li>Conduct development testing, help identify and resolve technical issues, and gain exposure to monitoring and observability tools such as Datadog.</li>\n<li>Build practical experience across modern JavaScript, Node.js, AWS and AI-enabled development tools, with opportunities to learn complementary technologies and platforms.</li>\n<li>Contribute to team meetings, respond to development requests, communicate progress and challenges proactively, and seek guidance when needed.</li>\n<li>Actively seek feedback, embrace learning opportunities and progressively develop the technical skills, confidence and independence required to contribute to the wider engineering team.</li>\n</ul>\n<h3>Skills, Knowledge and Experience</h3>\n<ul>\n<li>A degree in Computer Science, Software Engineering or a related field</li>\n<li>Foundational software development knowledge, including JavaScript and full-stack concepts.</li>\n<li>Familiarity with programming principles, testing, debugging and version control.</li>\n<li>Strong problem-solving skills, curiosity and a practical approach to challenges.</li>\n<li>A hunger to learn, openness to feedback and willingness to apply coaching.</li>\n<li>Clear communication skills and the ability to collaborate effectively.</li>\n<li>Accountability, initiative and a proactive approach to managing tasks.</li>\n<li>Adaptability and enthusiasm for tackling new challenges in a changing technology environment.</li>\n<li>An interest in modern engineering practices, cloud technologies and AI-powered development tools.</li>\n</ul>\n<h3>Additional Information</h3>\n<p>We’re powered by purpose We’re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.</p>\n<p>We’re Bold 📣We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.</p>\n<p>We’re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.</p>\n<p>We’re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.</p>\n<p>Values we share as part of Attain Healthtech Break New Ground 🧨We simplify care with creativity and bold ideas. Make It Matter💟We put people at the centre and create impact that improves lives. Own The Outcome🥇We aim high, deliver excellence and drive results that last.</p>\n<h3>Benefits</h3>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities.</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.</li>\n<li>Work with flexibility: hybrid workplace, balancing time in the office with remote work.</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter for what makes you happy.</li>\n<li>Take a floating public holiday: acknowledge a significant day your way with family and friends.</li>\n<li>Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.</li>\n</ul>","enriched_at":1793140025745},{"id":"job_ef263f06-2d6","title":"Engineering Team Lead","source_url":"https://jobs.lever.co/mable/40cc617b-b8f7-4734-952a-80f95235e159","location":"Sydney, Brisbane, Melbourne","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>We are seeking a highly-motivated Engineering Team Lead to join a new squad in the Mable Platform team. You will be a well-rounded technical leader working closely with their Design, Data and Product counterparts to lead the squad towards building robust, high quality, fit-for-purpose solutions for our critical business flows.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Work as part of a cross-functional squad to deliver high-quality features</li>\n<li>Assist in maintaining the product backlog alongside the product manager by providing technical input on initiative prioritisation and ensuring epics are broken down into uniformly sized tasks and sequenced for delivery</li>\n<li>Help to monitor team&#39;s delivery cadence and work with a team on improving on their efficiency</li>\n<li>Promote sound, modern engineering practices and tools within the squad (TDD, pair programming, efficient branching strategies, etc)</li>\n<li>Teach and mentor your squad on making sound technology choices, software design practices and the ways of working</li>\n<li>Work on non-functional requirements of our software projects alongside our Infrastructure Engineers, Principle Engineers, Engineering Managers and Quality Coaches</li>\n<li>Collaborate on and recommend sound DevOps practices in the team</li>\n<li>Manage direct reports for at most one squad</li>\n</ul>\n<h3>Skills, Knowledge, and Experience</h3>\n<ul>\n<li>Strong technical background focusing mainly on API development and re-platforming</li>\n<li>Previous team lead experience</li>\n<li>Familiarity with testing frameworks and the testing pyramid</li>\n<li>Good understanding of modern CD and software operations practices such as trunk-based development, 12 factor application principles in practice, Docker, utilisation of monitoring tools like Datadog, etc.</li>\n<li>Understanding of software design patterns and when to use them</li>\n<li>Understanding of domain driven design in software engineering and how to use DDD concepts in practice</li>\n<li>Excellent communication skills and team-oriented mindset</li>\n<li>Have a &#39;leave it better than you found it&#39; attitude towards code</li>\n</ul>\n<h3>Additional Information</h3>\n<p>We&#39;re powered by purpose We&#39;re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We&#39;re Bold 📣We&#39;re ambitious and embrace creativity to solve challenges. We&#39;re here to reshape the industry and back big ideas. We&#39;re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We&#39;re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people&#39;s lives.</p>\n<h3>Benefits</h3>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation</li>\n<li>Work with flexibility: hybrid workplace, balancing time in the office with remote work</li>\n<li>Flexi Leave Days: one extra paid leave day per quarter for what makes you happy</li>\n<li>Take a floating public holiday: acknowledge a significant day your way with family and friends</li>\n<li>Be rewarded: celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program</li>\n</ul>","enriched_at":1793138891314},{"id":"job_0baadce4-826","title":"Customer Support Specialist","source_url":"https://jobs.lever.co/mable/2a75d0f5-cda4-4b41-993d-f3c59ff1847f","location":"Sydney","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Customer Service","description":"<p>As a Customer Support Specialist at Mable, you’ll be at the heart of our platform, supporting and empowering every type of user we serve.</p>\n<p>Our team is trained across all things Mable, making us the go-to crew for solving problems, creating seamless experiences, and turning everyday interactions into moments of connection.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Assisting the Mable community in a high volume inbound call centre environment, also supporting additional channels as required.</li>\n<li>Display excellent interpersonal skills with an empathetic and compassionate approach to customers.</li>\n<li>Recognise opportunities to increase customer satisfaction and work towards a resolution or escalate where required.</li>\n<li>Provide information, advice, guidance, and support to our community, supporting our users to achieve their goals through our platform.</li>\n<li>Proactively educate our users on getting the most out of Mable based on their individual needs.</li>\n<li>Advocate for customers to ensure their needs are met and inquiries resolved.</li>\n<li>Provide broader business teams with insights and feedback to support process and platform improvements.</li>\n<li>Deliver standard service excellence that is in line with our code of conduct and company values.</li>\n<li>Adhere to team processes and procedures and accurate record-keeping in Salesforce.</li>\n<li>Meet individual and team KPIs, and undertake other duties and responsibilities as required.</li>\n</ul>\n<h3>Skills, Knowledge and Experience</h3>\n<ul>\n<li>A passion for delivering world-class customer service and driving great outcomes.</li>\n<li>2 - 3 years of experience in customer support, ideally in health tech, NDIS, or aged care.</li>\n<li>Strong communication, listening, and problem-solving skills - you&#39;re a people person at heart.</li>\n<li>Familiarity with NDIS policies and working with vulnerable populations with empathy and care (desirable).</li>\n<li>Comfortable in fast-paced, high-volume environments - you think big and act fast.</li>\n<li>Experience with Salesforce or similar CRMs, and a love of learning new systems.</li>\n<li>A team player who’s adaptable, resilient, and brings energy, curiosity, and integrity to everything you do.</li>\n</ul>\n<h3>Additional Information</h3>\n<p>We’re powered by purpose We’re Switched On 💡We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. We’re Bold 📣We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. We’re One 🤝We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking. We’re Impactful 🌟We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.</p>\n<p>Values we share as part of Attain Healthtech Break New Ground 🧨We simplify care with creativity and bold ideas. Make It Matter💟We put people at the centre and create impact that improves lives. Own The Outcome🥇We aim high, deliver excellence and drive results that last.</p>\n<h3>Benefits</h3>\n<ul>\n<li>Learn from industry experts, experienced leaders, and on-the-job opportunities.</li>\n<li>Access parental leave: 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.</li>\n<li>Work with flexibility: We’re a hybrid workplace, balancing time in the office with remote work.</li>\n<li>Flexi Leave Days: Get one extra paid leave day per quarter for what makes you happy.</li>\n<li>Take a floating public holiday: Acknowledge a significant day your way with family and friends.</li>\n<li>Be rewarded: Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.</li>\n</ul>","enriched_at":1793138844327}],"category_normalised":[{"category":"engineering","count":4},{"category":"data science","count":2},{"category":"it","count":1},{"category":"human resources","count":1},{"category":"customer service","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-26","count":9}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":9,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":9,"industry_total":9,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.406,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Australia/NZ","count":9,"share_pct":100}],"emerging":[{"region":"Australia/NZ","recent_30d":9,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":2,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Head of People Operations & Technology","location":"Sydney","posted_at":"2026-10-27"},{"title":"Head of Analytics (12 Month Fix-Term)","location":"Sydney","posted_at":"2026-10-27"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":10}}}}