Diversity matters at Lush. We're building a brand that represents the people of the world. It's what you do that counts, and we're always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
\nAs a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience. Contributing to a positive environment where each visit goes beyond a transaction is key.
\nYour role also involves supporting the store manager in building connections within the local community, with other businesses, and charity organizations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.
\nYou will play a role in creating and executing 'top box' goals for the store and your team, ensuring that decisions positively impact these goals. As a trainee manager, you will work with the store manager to assess progress towards these objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.
\nOur business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience, offering our full support along the way.
\nKey Responsibilities:
\nCustomer Service: A genuine passion for delivering exceptional customer service, leading by example, and ensuring your team is providing 5-star service. Our stores are an oasis of kindness, where we aim to deliver memorable experiences that make our customers' day.
\nManagement Skills: Able to navigate difficult conversations, set and manage expectations, and support your management team. A Store Manager must balance the needs of the business, along with ensuring the team's morale is maintained and motivated.
\nTeamwork: Consistently leading by example on the shop floor, working with your team to achieve your top box goals, and maintaining a positive and supportive work environment, through the development of your team.
\nCommunication: Strong verbal communication skills to share business messages throughout the store, as well as working with your retailers, your manager, and stores local to you.
","enriched_at":1777033061569},{"id":"job_e50560e4-241","title":"Pacific Fair | Assistant Manager","source_url":"https://lush.pinpointhq.com/en/postings/954bda13-d2db-4f53-8b40-5dc1906fb5f0","location":"Broadbeach, QLD","job_type":"Full-time","experience_level":"entry","work_arrangement":"onsite","category":"Retail","description":"Diversity matters at Lush. We're building a brand that represents the people of the world. As a Trainee Manager, you will assist in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience.
\nYour role involves supporting the store manager in building connections within the local community, with other businesses, and charity organisations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.
\nAs a trainee manager, you will work with the store manager to assess progress towards objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.
\nOur business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit.
\nKey responsibilities include:
\nWith the store manager's support, take on your own projects to make positive changes and add your unique touch, helping our store thrive and grow.
","enriched_at":1777033053592},{"id":"job_8b7782a5-5a5","title":"Pacific Fair | Full-Time Supervisor","source_url":"https://lush.pinpointhq.com/en/postings/3ccc7568-2a60-4cd0-b6a6-32b45f780018","location":"Broadbeach, QLD","job_type":"Full-time","experience_level":null,"work_arrangement":"onsite","category":"Retail","description":"Diversity matters at Lush. We are building a brand that represents the people of the world. As a Full-Time Supervisor, you will play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You'll have a genuine passion for connecting with customers and a talent for bringing out the best in your team. As a Supervisor, you lead the charge in fostering a positive atmosphere on the shop floor, collaborating seamlessly with your colleagues to achieve shared goals, and cultivating an environment that encourages continuous development within your team.
\nKey Information: Hours available: 38 hours per week Work Pattern: Tuesday: 10am-6pm, Wednesday: 10am-6pm, Thursday: 11am-7pm, Friday: 10am-6pm, Saturday: 10am-6pm
\nKey Responsibilities:
\nSkills, Knowledge & Expertise: Customer Service: Embrace a genuine love for delivering outstanding customer service, inspiring your team to shine and provide that 5-star experience. Management Skills: Navigate tricky conversations with finesse, set and manage expectations, and be the backbone of support for your team. Teamwork: Be the beacon of positivity on the shop floor, working alongside your team to achieve your collective goals, and fostering a supportive work environment through continuous team growth. Communication: Weave effective verbal communication skills into your daily routine, spreading the word throughout the store and collaborating seamlessly with retailers, your manager, and neighbouring stores.
\nBenefits:
\nDiversity matters at Lush. We're building a brand that represents the people of the world. As a Sales and Party Ambassador, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you'll be well-supported through training and development to grow your skills.
\nKey Responsibilities: Greet customers warmly and create a welcoming store environment including hands-on demonstrations and in-store services such as scalp and arm massages Engage with customers to understand their needs, provide personalized recommendations, and offer lasting impressions. Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples. Hosting in-store events and parties, providing a memorable and inclusive experience for customers. Maintain a clean, tidy, and visually appealing shop floor. Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals. Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from. Actively control store costs, such as product waste, to help meet the shop’s budget. Participate in ongoing training and development to enhance product knowledge and customer service skills. Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
\nSkills, Knowledge & Expertise: Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
\nBenefits: Holiday allowance 50% discount on Lush products and spa treatments Profit-based bonus Complimentary spa treatment Pension scheme Paid day off for your birthday Cycle to work scheme Discounted rail and bus season tickets Employee assistance programme 6 months of full pay for parental leave (primary caregiver must qualify for SMP) Flexible working Tailored gender affirming care (*qualifying period/hours required)
","enriched_at":1777033010915},{"id":"job_e95d5260-2c1","title":"Melbourne Central - Sales Assistant - Casual","source_url":"https://lush.pinpointhq.com/en/postings/7374ecb1-8d34-458b-a5a6-8eaeeb64666e","location":"Melbourne, VIC","job_type":"flexible","experience_level":null,"work_arrangement":"onsite","category":"Retail","description":"We are looking for a Sales Assistant to join our team at Melbourne Central. As a Sales Assistant, you will be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You will use your product knowledge to offer personalized recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you will help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.
\nKey Responsibilities:
\nBenefits:
\nDiversity matters at Lush. We are building a brand that represents the people of the world. In this role, you'll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You'll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you'll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back.
\nYou will be the host of many in-store parties and events across the year and may be required to work external events where we travel to a different location to provide our 5* experience to a new crowd. You will learn about our spa treatments and help promote them to our customers where they can relax and unwind at our Covent Garden and Oxford Street spa locations in London.
\nKey responsibilities include greeting customers warmly and creating a welcoming store environment, engaging with customers to understand their needs, providing personalized recommendations, and offering product demonstrations. You will also maintain a clean, tidy, and visually appealing shop floor, support the store's sales targets by promoting products creatively and working as part of a team to exceed goals.
\nAs a Sales Assistant, you will participate in ongoing training and development to enhance product knowledge and customer service skills. You will collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience. You will work on in-store and external events to leave lasting impressions on customers.
","enriched_at":1777032982978},{"id":"job_4808ab30-fcd","title":"Finance Manager","source_url":"https://lush.pinpointhq.com/en/postings/c08ed238-c824-4d50-9a30-c18b6afb5d02","location":"., .","job_type":"Fixed-term (Full-time)","experience_level":"mid","work_arrangement":"onsite","category":"Finance","description":"Diversity matters at Lush. We're building a brand that represents the people of the world. Our company is a great-smelling, partly employee-owned, family-run business that believes in putting more back into the world than it takes. We're committed to the Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' and are proud to be an accredited Living Wage employer.
\nWe're looking for a Finance Manager to join our team. As a Finance Manager, you will work closely with the Lush business, understanding, analysing and conveying business performance to relevant stakeholders, ensuring finance provides first-class insight and influence. You will be responsible for driving the Financial Reporting / Budgets and overseeing internal financial controls.
\nKey Responsibilities:
\nSkills, Knowledge & Expertise:
\nBenefits:
\nDiversity matters at Lush. We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
\nWe see you, we celebrate you, we want you!
\nAs a Supervisor, you'll play a vital role in our team, consistently delivering exceptional customer service and crafting standout experiences throughout the year. You'll have a genuine passion for connecting with customers and a talent for bringing out the best in your team.
\nKey Information:
\nPlease note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
\nDiversity matters at Lush. We are building a brand that represents the people of the world. As an Assistant Manager, you will assist in delivering exceptional customer service and creating memorable experiences. You will work collaboratively with the store manager to cultivate a team that shares a passion for making every customer interaction a delightful experience.
\nYour role involves supporting the store manager in building connections within the local community, with other businesses, and charity organisations. Your commitment to outstanding customer service will contribute to the overall growth of the business, and we are here to support you in achieving this goal.
\nAs a trainee manager, you will work with the store manager to assess progress towards objectives and help shape the team structure for optimal performance. Recruitment and upskilling of team members will be part of your responsibility, aligning roles and staff to meet the store's needs.
\nOur business is driven by people, and we encourage you to enjoy your work, embrace challenges, and see your role as a starting point for building a career. Our flexible, supportive, and authentic working culture values your innovative spirit. We welcome your efforts to push boundaries, explore new approaches, and continually enhance the customer experience, offering our full support along the way.
\nKey Responsibilities:
\nSkills, Knowledge & Expertise:
\nBenefits:
\nJoin our dynamic team as a Warehouse Manager on a permanent, full-time basis. In this role, you will lead our Manufacturing warehouse operations across ANZ, ensuring a seamless flow of both raw materials and finished goods.
\nYou'll be responsible for driving operational excellence, leading a high-performing team, and ensuring strong compliance across safety, quality, and logistics. This is a fast-paced, people-focused role where strong leadership, organisation, and commercial awareness are key.
\n