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III","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8044692003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Security","description":"<p>Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations.</p>\n<p>The Huntress team is looking for a highly motivated and collaborative Technical Account Manager with excellent communication skills and the ability to think and act quickly.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Elevated Tech Support: Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support.</li>\n<li>Customer Success: Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion.</li>\n<li>Technical Sales Enablement: Participate at events to lead training sessions on product usage and best practices.</li>\n<li>Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organization.</li>\n<li>Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship.</li>\n<li>Account Growth: Identifies up-sell and cross-sell growth opportunities during technical account reviews.</li>\n<li>Product Research: Participate in surveys/research on new capabilities and product offerings.</li>\n<li>Community Technical Resource: Work with the Huntress Community Team on projects.</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>6+ years of experience working in Technical Account Management, pre-sales, or similar work</li>\n<li>Experience in an endpoint or network security space</li>\n<li>Understanding of bad actor tradecraft with the ability to educate others on methods and mitigation</li>\n<li>Strong understanding of network design, hardening techniques, and troubleshooting</li>\n<li>Experience working in or with MSPs and/or VARs</li>\n<li>Excellent communication and presentation skills</li>\n</ul>\n<h4>Preferred Experience</h4>\n<ul>\n<li>Experience with malware, threat intelligence, and/or sandbox analysis</li>\n<li>Experience with programming or scripting languages such as PowerShell, Python, and Bash</li>\n<li>Experience with cloud platforms such as AWS, Azure, GCP, etc.</li>\n<li>Familiarity with MSP tools such as RMMs and PSAs</li>\n<li>Familiarity with working with SIEM tools like Elastic, Splunk, etc.</li>\n</ul>\n<h4>Benefits</h4>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793434008764},{"id":"job_9acc0e14-3e2","title":"Technical Account Manager II","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8044660003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Security","description":"<p>We are seeking a highly motivated and collaborative Technical Account Manager with excellent communication skills and the ability to think and act quickly. As a Technical Account Manager at Huntress, you will constitute the primary technical liaison post-sales, ensuring customer satisfaction through providing high-quality post-sales technical support with a consultative approach.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Elevated Tech Support: Work with product and engineering to escalate and resolve complex technical issues beyond the scope of standard support.</li>\n<li>Customer Success: Ensure partners/customers are effectively utilizing Huntress products to achieve their business objectives, provide post-sales training, and identify opportunities for additional products and expansion.</li>\n<li>Technical Sales Enablement: Participate at events to lead training sessions on product usage and best practices.</li>\n<li>Partner/Customer Technical Advocacy: Advocate for partner/customer needs within the Huntress organization, acting as a link between our customers and PM by relaying feedback for product improvements.</li>\n<li>Training/Onboarding: Works with customers through the onboarding phase to establish a positive working relationship, ensure adoption, and accelerate time to value.</li>\n<li>Account Growth: Identifies up-sell and cross-sell growth opportunities during technical account reviews.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>4+ years of experience working in Technical Account Management, pre-sales, or similar work</li>\n<li>Experience in the cybersecurity industry and familiarity with cybersecurity frameworks</li>\n<li>Excellent communication and presentation skills with the ability to present to a variety of external audiences, including C-level executives</li>\n<li>Effective time management and organizational skills</li>\n</ul>\n<p>Preferred Experience:</p>\n<ul>\n<li>Experience with malware, threat intelligence, and/or sandbox analysis</li>\n<li>Experience with cloud platforms such as AWS, Azure, GCP, etc.</li>\n<li>Experience with programming or scripting languages</li>\n<li>Familiarity with MSP tools such as RMMs and PSAs</li>\n<li>Familiarity with working with SIEM tools like Elastic, Splunk, etc.</li>\n</ul>\n<p>What We Offer:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433991321},{"id":"job_82a20d31-afd","title":"Staff Database Reliability Engineer (DBRE)","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8040554003","location":"United States of America","job_type":"full-time","experience_level":"staff","work_arrangement":"remote","category":"Engineering","description":"<h4>Job Summary</h4>\n<p>As a Staff Database Reliability Engineer at Huntress, you will be joining a high-performing team responsible for proactively building, monitoring, and implementing the databases that are a core part of the Huntress Security Platform and supporting our millions of installed endpoint agents.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Continuously review and fine-tune critical PostgreSQL configuration parameters to maximize resource utilization and match the current workload profile.</li>\n<li>Forecast future resource needs based on application growth and agent usage trends, and propose scaling solutions.</li>\n<li>Design, implement, and manage comprehensive monitoring dashboards and alerting systems to track key performance indicators (KPIs) like latency, throughput, connection count, and cache hit ratio.</li>\n<li>Design, implement, and maintain optimal indexing strategies to support application requirements, and systematically identify and remove redundant or underutilized indexes that degrade write performance.</li>\n<li>Implement and manage advanced scaling techniques such as database partitioning for large tables and, where necessary, coordinate efforts for database sharding.</li>\n<li>Partner with SRE team to optimize PostgreSQL deployments in Azure, ensuring efficient use of cloud-specific storage and networking.</li>\n<li>Provide technical guidance to application teams on their query/schema/index designs.</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>5+ years experience with scaling, configuration, maintenance and management of PostgreSQL clusters in production environments.</li>\n<li>Expertise in designing, implementing, and supporting replication, failover mechanisms, and robust backup/recovery strategies.</li>\n<li>Deep understanding of PostgreSQL&#39;s core architecture, including the WAL, transaction management, locking mechanisms, and the role of background processes like autovacuum.</li>\n<li>Extensive hands-on experience managing and maintaining large-scale PostgreSQL databases in a live, 24/7 production environment.</li>\n<li>Experience with observability tools like DataDog, NewRelic, etc.</li>\n<li>Deep experience of tuning critical performance parameters.</li>\n</ul>\n<h4>Nice to Have</h4>\n<ul>\n<li>Understanding of NoSQL data models to optimize for specific access patterns.</li>\n<li>Understanding of when to use an RDB and when not to.</li>\n<li>Experience with IaC (infrastructure as code).</li>\n</ul>\n<h4>Benefits</h4>\n<ul>\n<li>100% remote work environment.</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays.</li>\n<li>12 weeks of paid parental leave.</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans.</li>\n<li>401(k) with a 5% contribution regardless of employee contribution.</li>\n<li>Life and Disability insurance plans.</li>\n<li>Stock options for all full-time employees.</li>\n<li>One-time $500 reimbursement for building/upgrading home office.</li>\n<li>Annual allowance for education and professional development assistance.</li>\n<li>$75 USD/month digital reimbursement.</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth.</li>\n</ul>","enriched_at":1793433960628},{"id":"job_715fb5cd-10e","title":"Senior Regional Marketing Manager (Mid-Market)","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8077559003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>As a Senior Regional Marketing Manager (Mid-Market) at Huntress, you will turn regional insight into field programs that help mid-market businesses discover how Huntress can protect them.</p>\n<p>You are Outcome-Obsessed: you connect every event and account-based marketing investment to meaningful engagement, qualified pipeline, and revenue impact.</p>\n<p>In this role, you work side by side with sales and marketing partners to create bold experiences for prospects, customers, and partners through regional events (regional trade shows, roadshows, direct mail, ABM event programs).</p>\n<p>You Give More Than We Take by building trust and bringing real value to every interaction, and you Give a $h*t by spotting what needs to improve and owning the fix.</p>\n<p>You will travel approximately 40% of the time to bring those programs to life across North America.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own regional field marketing plans and targets across North America, aligning investment to the annual operating plan, mid-market priorities, and revenue goals.</li>\n<li>Build integrated field and account-based marketing programs with sales and marketing partners to engage priority accounts and create qualified opportunities.</li>\n<li>Plan and deliver regional roadshows, roundtables, virtual events, and other customer-facing programs from strategy through execution, including approximately 40% travel.</li>\n<li>Coordinate lead capture, follow-up workflows, and sales handoffs with demand generation, campaign, email, and marketing operations partners to support pipeline conversion.</li>\n<li>Equip sales teams with field kits, campaign resources, and relevant marketing assets that strengthen account engagement and help advance opportunities.</li>\n<li>Use campaign and pipeline performance data to assess lead quality, conversion, and return on investment, then improve program targeting and execution.</li>\n<li>Use AI tools with sound judgment to support day-to-day research, event planning, or campaign analysis, and verify outputs before acting on them.</li>\n</ul>\n<p>What You Bring To The Team:</p>\n<ul>\n<li>You bring 5+ years of experience in field marketing, demand generation, or a related B2B marketing role.</li>\n<li>You have planned and executed regional marketing programs, including in-person and virtual events, with clear goals and follow-through.</li>\n<li>You have experience partnering with sales and cross-functional marketing teams to build account-based or integrated campaigns for business audiences.</li>\n<li>You can use campaign and pipeline metrics to assess performance, communicate what is working, and make practical improvements.</li>\n<li>You use AI tools to work faster and smarter in your day-to-day responsibilities, applying sound judgment to the outputs.</li>\n</ul>\n<p>What We Offer:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433938486},{"id":"job_e3934e31-477","title":"Security Operations Analyst","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8039749003","location":"Australia","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Security","description":"<p>As a Security Operations Analyst at Huntress, you&#39;ll play a crucial role in detecting and responding to cybercrime. You&#39;ll work in a 24/7 human-led Security Operations Center (SOC), triaging alerts, tracking attackers, and helping to remove them before they achieve their objectives.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Triage, investigate, respond to, and remediate alerts generated by the Huntress platform.</li>\n<li>Review EDR/SIEM telemetry, log sources, and forensic artifacts to determine the root cause of attacks.</li>\n<li>Perform dynamic analysis of malware to extract indicators of compromise.</li>\n<li>Contribute to refining detection capabilities and queue hygiene.</li>\n<li>Investigate activity in Microsoft 365 and Google Workspace and deliver actionable remediation advice.</li>\n<li>Grow your skills and knowledge through real-world intrusion data, paid training opportunities, and AI tools.</li>\n<li>Support customer success by assisting with customer/partner escalations.</li>\n<li>Collaborate with Product and Engineering Teams to evolve Human Led Agentic workflows.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>2+ years of experience in SOC, Incident Response, Managed Detection and Response, or Digital Forensics roles.</li>\n<li>Demonstrated experience with at least one of Windows, Linux, or macOS.</li>\n<li>Understanding of common system administration skills and how threat actors abuse them.</li>\n<li>Familiarity with MITRE ATT&amp;CK techniques and tactics.</li>\n<li>Working knowledge of core networking concepts.</li>\n<li>Passion for forensics and digging into logs and artifacts.</li>\n<li>Clear communication skills, written and verbal.</li>\n<li>Self-guided learning to keep skills current.</li>\n<li>Experience using AI to work faster and smarter in security analysis.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Fully remote work</li>\n<li>Annual trip to the US for Summer Summit</li>\n<li>Home office setup reimbursement</li>\n<li>12 weeks paid parental leave</li>\n<li>Monthly digital allowance</li>\n<li>Home office tech stipend</li>\n<li>Subsidised private health insurance</li>\n<li>Stock options</li>\n<li>Access to BetterUp platform</li>\n</ul>","enriched_at":1793433916056},{"id":"job_6c6c3b48-b47","title":"Sales Operations Specialist","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8044553003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>We are looking for a detail-oriented, process-driven Sales Operations Specialist who helps the full sales organization work more effectively. You will support SDRs, AEs, CAMs, Reseller Reps, and SEs by removing obstacles, providing practical operational guidance, and keeping the right teams connected.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Serve as a frontline resource for the sales organization by answering questions, resolving issues, and helping SDRs, AEs, CAMs, Reseller Reps, and SEs stay unblocked.</li>\n<li>Partner with RevOps leadership to identify operational bottlenecks and implement practical solutions.</li>\n<li>Document, maintain, and optimize sales operations workflows so teams can work with greater clarity, efficiency, and consistency.</li>\n<li>Identify opportunities to improve processes, implement sales technology enhancements, and reduce manual effort through tools and automation.</li>\n<li>Support monthly financial reconciliation, data auditing, and the accuracy of sales data, reporting, and performance metrics.</li>\n<li>Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations.</li>\n<li>Use AI tools such as Claude and Serval for practical research, drafting, analysis, and workflow support while applying sound judgment to the output.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5+ years of experience in sales operations, sales support, or a related role supporting revenue-generating teams.</li>\n<li>Experience with Salesforce and billing processes.</li>\n<li>Strong attention to detail and a clear commitment to process accuracy and data integrity.</li>\n<li>Proficient with Microsoft Excel, Google Sheets, and other reporting tools.</li>\n<li>Clear communication skills in writing and conversation, and ability to manage competing priorities while keeping stakeholders informed.</li>\n<li>Understanding of sales workflows and operations best practices, with experience supporting distribution and reseller sales teams.</li>\n<li>Experience using AI tools such as Claude and Serval to work faster and smarter, while reviewing outputs critically and protecting the accuracy of your work.</li>\n</ul>\n<p>What We Offer:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433897938},{"id":"job_4d88f6ca-caa","title":"Principal Product Marketing Manager - Managed EDR","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8042270003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>Huntress is looking for a Principal Product Marketing Manager for Huntress Managed EDR.</p>\n<p>The ideal candidate should be passionate about cybersecurity and have a proven history of success in product marketing.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Positioning and Messaging: Develop and evolve a compelling narrative and value proposition for Huntress Managed EDR.</li>\n<li>Content and Campaigns: Build content and help design campaigns that highlight the offering’s differentiators and benefits to stand out from the competition.</li>\n<li>Product Alignment: Partner with Product Management to drive the strategy around product positioning for existing capabilities and new launches.</li>\n<li>Sales Enablement: Be the subject matter expert and product evangelist.</li>\n<li>Demand Generation: Work with the Growth Marketing and Brand teams to hone the strategy and marketing programs that drive demand.</li>\n</ul>\n<p>What You Bring To The Team:</p>\n<ul>\n<li>8+ years of product marketing experience in cybersecurity.</li>\n<li>Experience with, and a technical understanding of, endpoint security technologies like EDR and EPP.</li>\n<li>A strong knowledge of the security industry and hacker tradecraft is desired.</li>\n<li>A proven track record of creating messaging, positioning, assets, and supporting campaign concepts that stand out in the marketplace and resonate with prospects.</li>\n<li>Strong emotional intelligence and a natural collaborator.</li>\n<li>Strong spoken and written communication skills with an ability to break down complex concepts into understandable messaging.</li>\n</ul>\n<p>What We Offer:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433880482},{"id":"job_7df6ea4f-c8c","title":"National Reseller Sales Manager - CDW","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8085247003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Huntress is looking for a National Reseller Sales Manager, CDW to join their reseller sales team. In this role, you will be responsible for developing and managing the CDW partnership across the United States to support Huntress&#39; continued growth and expansion.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop and execute a national plan to grow Huntress mindshare within CDW, building awareness, preference, and understanding of Huntress across CDW&#39;s relevant sales, partner, and leadership teams</li>\n<li>Build and maintain relationships with CDW stakeholders nationally and across key regions, aligning on priorities, target customer segments, routes to market, and joint growth opportunities</li>\n<li>Enable CDW teams to confidently position Huntress through role-based training, sales plays, product and competitive guidance, and easy-to-use partner resources</li>\n<li>Create a consistent cadence of national and regional engagement with CDW, including business reviews, field alignment, partner events, and coordinated seller outreach</li>\n<li>Work with CDW and Huntress marketing teams to plan and execute co-marketing campaigns, events, and other programs that increase awareness and generate qualified pipeline</li>\n<li>Identify and activate opportunities to expand Huntress visibility across CDW&#39;s relevant sales motions and customer touchpoints; track progress through engagement, enablement, pipeline, and revenue indicators</li>\n<li>Coordinate with Huntress sales, channel, distribution, and marketing teams to ensure CDW receives a consistent experience and that national priorities translate into field execution</li>\n<li>Create and execute a strategic plan to maximize sales through CDW, including sales targets, incentives, and marketing initiatives that drive CDW-sourced pipeline and closed revenue</li>\n<li>Oversee CDW opportunity registration with Huntress to ensure proper attribution, deal protection, and margin allocation</li>\n<li>Track CDW performance, identify areas for improvement, and provide coaching and direction to maximize partner sales potential</li>\n<li>Represent Huntress at CDW events, partner days, conferences, and other relevant activities</li>\n<li>Bring real-time market, competitive, CDW, and reseller/distributor feedback back to the business</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>7+ years of experience in channel sales, strategic account management, partner management, or distribution, with direct experience working at CDW or managing and growing a CDW relationship on behalf of a cybersecurity vendor</li>\n<li>Strong understanding of CDW&#39;s sales organization, partner ecosystem, and routes to market, with the ability to navigate national and regional stakeholders and turn relationships into coordinated field execution</li>\n<li>A demonstrated track record of building executive and seller relationships at CDW, creating partner mindshare, and translating joint plans into measurable pipeline and revenue outcomes</li>\n<li>Experience developing and delivering partner enablement, sales plays, and co-marketing programs for a large solution provider or reseller</li>\n<li>Demonstrated knowledge of the cybersecurity landscape, including product categories, technical capabilities, and industry trends,particularly across SMB, Commercial, and SLED customer segments</li>\n<li>Experience positioning cybersecurity solutions through channel partners; knowledge of Microsoft licensing and security solutions is highly preferred</li>\n<li>A data-driven, accountable operator who can set priorities, manage a broad national relationship, and coordinate effectively across sales, marketing, distribution, and partner teams</li>\n<li>A confident, credible communicator who can build trust with senior decision-makers and frontline sellers and foster long-term partnerships</li>\n<li>Comfortable working remotely and managing a broad, nationwide territory</li>\n<li>Willingness to travel across the United States as needed</li>\n</ul>\n<p>What We Offer:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% contribution regardless of employee contribution</li>\n<li>Life and Disability insurance plans</li>\n<li>Stock options for all full-time employees</li>\n<li>One-time $500 reimbursement for building/upgrading home office</li>\n<li>Annual allowance for education and professional development assistance</li>\n<li>$75 USD/month digital reimbursement</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433864969},{"id":"job_d9f4eb56-64c","title":"Manager, Security Operations Center","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8074058003","location":"Australia","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Security","description":"<p>Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organisations.</p>\n<p>As a Manager, Security Operations Center at Huntress, you will be part of a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes.</p>\n<p>The Huntress Security Operations Center is a global team of security analysts dedicated to investigating and responding to incidents on our partners&#39; networks 24/7, 365 days a year.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Designing, implementing, and enforcing internal processes to reduce burnout and increase the productivity of the operations center</li>\n<li>Managing and enforcing local/global shift coverage to ensure 24/7 operations are maintained 365 days a year</li>\n<li>Meeting with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career</li>\n<li>Contributing to the development and implementation of analyst training programs</li>\n<li>Working with the Product organisations to prioritise the creation of new capabilities designed to augment and force multiple analyst capabilities</li>\n<li>Maintaining accountability for routine quality assurance for your designated region</li>\n<li>Engaging with our Support organisation to create streamlined workflows for partner/customer requests that need Security Operations Center analysis</li>\n<li>Strengthening and maturing our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams</li>\n<li>Providing one level of technical leadership for analysts of the Security Operations Center analysts</li>\n<li>Ensuring team members fully understand the goals and objectives of Huntress&#39; mission and how their work fits into the bigger picture</li>\n<li>Providing key input and guidance to company stakeholders</li>\n<li>Developing, tracking, and reporting on Objectives and Key Results linked to Security Operations Center focus initiatives</li>\n<li>Helping to operationalise new technologies and services that Huntress brings to market</li>\n<li>Participating in public speaking engagements</li>\n</ul>\n<p>To be successful in this role, you will need:</p>\n<ul>\n<li>Experience in leading diverse cybersecurity teams with various skills</li>\n<li>5+ years of Security Analyst experience working in a global 24x7 security operations center with a focus on Windows forensics</li>\n<li>2+ year of team lead or managerial experience in a global operations center or Incident Response role</li>\n<li>Actively engaged in the information security community</li>\n<li>Continually learning and staying up to date on the latest threat actor tradecraft, detection techniques, and security operations concepts</li>\n<li>Ability to identify workflows being performed and create detailed process diagrams and operating procedures</li>\n<li>Effective communicator of highly technical concepts to stakeholders of varying technical backgrounds</li>\n<li>Demonstrated experience leading initiatives or projects that required delegation and accountability to achieve success</li>\n<li>Data-driven approach with experience in Data Science concepts</li>\n</ul>\n<p>We offer:</p>\n<ul>\n<li>Fully remote work</li>\n<li>At least one annual trip to the US for Summer Summit, with additional local events in Australia</li>\n<li>New starter home office set up reimbursement ($800 AUD)</li>\n<li>12 weeks paid parental leave for both primary and secondary carers</li>\n<li>Monthly digital allowance for personal phone and internet costs ($185 AUD)</li>\n<li>Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)</li>\n<li>Subsidised private health insurance through our preferred provider</li>\n<li>Stock options for all full-time employees</li>\n<li>Access to the BetterUp platform for coaching, personal, and professional growth</li>\n</ul>","enriched_at":1793433840560},{"id":"job_e0837c27-c64","title":"Manager, Channel Account Management, Service Providers","source_url":"https://job-boards.greenhouse.io/huntress/jobs/8035065003","location":"United States of America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>As a Manager of Account Management at Huntress, you will lead and develop a team of quota-carrying Account Managers responsible for driving Net Revenue Retention (NRR) through product expansion, cross-sell, and renewals across Huntress&#39; customer and partner (MSP) base.</p>\n<p>You will own your team&#39;s performance across expansion, retention, and partner engagement, ensuring customers and partners continue to realize greater value from the Huntress platform as their businesses grow.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Leading, coaching, and developing a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment</li>\n<li>Owning team performance against Net Revenue Retention (NRR), expansion targets, and renewal rates</li>\n<li>Establishing and maintaining operating cadence, including forecasting, pipeline inspection, deal strategy, and performance management</li>\n<li>Hiring, onboarding, and ramping new Account Managers while continuously developing top performers</li>\n<li>Reinforcing Huntress&#39; culture of accountability, execution, and customer impact</li>\n<li>Partnering closely with MSPs as a trusted advisor, helping them expand product adoption, improve customer outcomes, and grow their businesses</li>\n</ul>\n<p>To succeed in this role, you should have:</p>\n<ul>\n<li>3+ years of experience managing quota-carrying individual contributors in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models</li>\n<li>Demonstrated success leading teams responsible for post-sale revenue growth, not just new logo acquisition</li>\n<li>Experience operating in a partner-led or MSP-centric go-to-market model (strong plus)</li>\n<li>Working knowledge of the cybersecurity industry (strong plus)</li>\n<li>Experience using Salesforce as a system of record and Gong (or similar conversation intelligence tools) to drive execution discipline, deal inspection, and forecasting rigor</li>\n</ul>\n<p>We offer a range of benefits, including:</p>\n<ul>\n<li>100% remote work environment</li>\n<li>Generous paid time off policy, including vacation, sick time, and paid holidays</li>\n<li>12 weeks of paid parental leave</li>\n<li>Highly competitive and comprehensive medical, dental, and vision benefits plans</li>\n<li>401(k) with a 5% 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