{"data":{"company":{"name":"Hollandamericagroup","slug":"hollandamericagroup","logo_url":"https://logos.yubhub.co/hollandamerica.com.png","canonical_domain":"hollandamerica.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":137,"categories":[{"category":"operations","count":59},{"category":"hospitality","count":56},{"category":"engineering","count":7},{"category":"design","count":5},{"category":"human resources","count":4},{"category":"other","count":3},{"category":"finance","count":3}],"experience_levels":[{"level":"senior","count":65},{"level":"mid","count":26},{"level":"entry","count":19},{"level":"staff","count":2}],"work_arrangements":[{"arrangement":"onsite","count":137}],"top_titles":[{"title":"Youth Host - Dutch Speaking","count":1},{"title":"Seabourn - Technical Applications","count":1},{"title":"Seabourn - Nautical Applications","count":1},{"title":"SBN - Waiter - PT. 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As a Barista, you will be responsible for providing exceptional service to our guests while preparing high-quality beverages. You will oversee the entirety of your assigned beverage outlet, ensuring that all products are served promptly and with a friendly, individualized experience for each guest.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Report to your assigned workstation on time, properly groomed and dressed according to HAL standards.</li>\n<li>Promote teamwork within your venue to enhance sales performance and guest satisfaction.</li>\n<li>Provide fast, efficient, professional mixology and coffee beverages to guests and crew in assigned venues.</li>\n<li>Maintain a safe and healthy work environment by following organizational standards and sanitation regulations.</li>\n<li>Assist with new team member training and provide on-the-job training to Beverage Attendants and Beverage Runners.</li>\n<li>Organize and set up the bar as instructed and create an attractive display of bottles, glasses, and merchandise.</li>\n<li>Conduct end-of-cruise inventories and check par levels.</li>\n<li>Confirm venue ambiance according to standard time of day.</li>\n<li>Greet and engage with guests to answer questions and provide operational information.</li>\n<li>Actively promote and sell beverage packages.</li>\n<li>Provide beverage service to package guests according to company standards.</li>\n<li>Sell and/or up-sell premium brands and maximize all revenue opportunities.</li>\n<li>Execute other beverage promotions according to execution guide instructions.</li>\n<li>Suggest alternative drinks if a requested drink is not available in current inventory.</li>\n<li>Ensure bar appetizers, hors d&#39;oeuvres, and Bar snack cycles are followed and service is provided throughout the venue.</li>\n<li>Maintain, secure, and clean the bar area.</li>\n<li>Remove dirty glasses and empty bottles and return them to the bar or galley.</li>\n<li>Work independently and without immediate supervision.</li>\n<li>Maintain accurate par levels and rotate stock according to management standards.</li>\n<li>Maintain an awareness of drink trends and make recommendations to management regarding product trends.</li>\n<li>Ensure company standards for service of hot and cold beverages are being followed.</li>\n<li>Help resolve service and product deficiencies in a satisfactory and proactive manner.</li>\n<li>Communicate information to the Beverage Manager to create the most efficient service possible.</li>\n<li>Maintain a clean and organized workspace at all times.</li>\n<li>Perform additional duties during special events and parties not located in assigned bars or lounges.</li>\n<li>Attend meetings, training activities, courses, and all other work-related activities as required.</li>\n<li>Ask for appropriate identification to determine minimum drinking age.</li>\n<li>Provide assistance for the set-up, service, and break down for private functions and weddings.</li>\n<li>Complete side duties that include preparing areas for service and ensuring proper closing procedures.</li>\n<li>Occasionally perform additional duties to enhance overall guest onboard experience and other assigned non-revenue-related support duties.</li>\n<li>Carry out inventories after each cruise under the guidance of the Controller/Beverage Manager.</li>\n<li>Conduct pre-shift meetings and establish daily revenue expectations and operational information to the team.</li>\n<li>Lead the team and ensure the flawless operation of the assigned location.</li>\n<li>Ensure hot appetizers are served at the correct time and that bar snacks are set up in the lounge.</li>\n<li>Ensure correct measurements and recipes are practiced for cocktails, spirits, and liquors.</li>\n<li>Be a brand advocate and socialize with guests when time allows.</li>\n<li>Ensure all vessel records and forms per Company policy, manual, and directives are in the assigned area.</li>\n<li>Keep equipment operating by following operating instructions, troubleshooting breakdowns, and performing preventive maintenance.</li>\n<li>Inspect assigned Lounge and Bar with respect to physical condition, condition of equipment, and decoration.</li>\n<li>Respond to changes in the Beverage Department as dictated by the vessel and the Company.</li>\n<li>Maintain a good working relationship with colleagues and all other departments.</li>\n<li>Maintain a high standard of personal appearance and hygiene at all times.</li>\n<li>Have a complete understanding of the Vessel&#39;s Rules and Regulations and adhere to the regulations contained therein.</li>\n<li>Ensure all Company policies and regulations are implemented, followed, and maintained.</li>\n<li>Ensure all efforts are made within the assigned bar to meet and exceed revenue budgets and guest satisfaction.</li>\n<li>Assist in the building of an efficient team of Staff.</li>\n<li>Motivate and train subordinates.</li>\n<li>Assist in the restocking of the bar locations and provision areas.</li>\n<li>Attend meetings, training sessions, activities, courses, and all other work-related activities as scheduled.</li>\n<li>Successfully pass responsible service of alcohol training within the first 7 days of contract.</li>\n</ul>\n<p><strong>Skills, Knowledge &amp; Expertise</strong></p>\n<ul>\n<li>High school education or vocational; a minimum of two (2) years beverage-related experience and/or training; or equivalent combination of education and experience.</li>\n<li>Ability to speak and read English.</li>\n<li>Ability to effectively present information and respond to questions from employees and customers.</li>\n<li>Ability to communicate and explain the terms and conditions of the beverage offerings to guests in a professional and positive manner.</li>\n<li>One to two years previous bartending experience, preferably in a 4- or 5-star restaurant, lounge, etc.</li>\n<li>Basic knowledge of new and old-world wines.</li>\n<li>Supervision experience required – at least in the past in charge of one bar.</li>\n<li>Basic understanding of all technical machines used within the beverage department.</li>\n<li>Ability to work independently and to quickly and accurately mix drinks according to mixology standards.</li>\n<li>Working knowledge of varying brands and quality of liquors and beers.</li>\n<li>Ability to investigate and solve passenger complaints.</li>\n<li>Basic knowledge of beverage handling procedures with regard to public health standards.</li>\n<li>Cost awareness and full understanding of inventory control and inventory taking.</li>\n<li>Extensive Mixology experience.</li>\n<li>Strong interpersonal and leadership skills.</li>\n<li>Ability to train and guide assigned waiting staff.</li>\n<li>Excellent appearance, self-starter.</li>\n<li>Revenue and guest satisfaction focused.</li>\n<li>Ability to conduct spirit tasting and cocktail demonstration in public for guests and staff.</li>\n<li>Excellent open communication style with all levels of employees.</li>\n<li>Working knowledge of public health standards.</li>\n<li>Working knowledge of cash registers and/or related computerized systems.</li>\n<li>Ability to perform basic math functions.</li>\n<li>Working knowledge of inventory control methods and standards.</li>\n<li>Ability to up-sell and promote drinks and specials.</li>\n<li>Ability to provide on-the-job training to Bar Servers and Bar Utility personnel.</li>\n<li>Completion of high school or basic education equivalency preferred.</li>\n<li>Actively follow responsible service of alcoholic beverages.</li>\n<li>Successfully complete responsible service of alcohol training and assessment within the first 7 days of contract.</li>\n</ul>\n<p><strong>Benefits</strong> No benefits information provided.</p>","enriched_at":1793346235172},{"id":"job_1dd0162b-c1b","title":"SBN - Sushi Chef De Partie - PT. Ratu Oceania Raya","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/dae02379-971a-4f4a-a98f-5e16fdb87600","location":"Tangerang Selatan, Banten","job_type":"contract","experience_level":"senior","work_arrangement":"onsite","category":"Hospitality","description":"<p>We are seeking a skilled Sushi Chef De Partie to join our team on board. As a Sushi Chef De Partie, you will be responsible for directing, supervising, and assisting in the preparation of high-quality food for our guests and crew.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Direct and supervise the Demi Chef de Partie in preparing food according to company menus and recipes</li>\n<li>Ensure quality, quantity, attractiveness, and correctness of food items served</li>\n<li>Coach and assist employees assigned to the station</li>\n<li>Maintain high standards of cleanliness, sanitation, and productivity</li>\n<li>Implement and execute proper maintenance and cleaning procedures</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Degree/Diploma from accredited culinary college or university</li>\n<li>3+ years experience in a 5-star hotel, cruise ship, or high-profile restaurant</li>\n<li>Certification from accredited advanced food safety program</li>\n<li>Extensive knowledge in VSP preferred</li>\n<li>Ability to deliver 5-star culinary products</li>\n<li>Experience in high-volume operation of at least 500 meals per service</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Physical demands: ability to bend, climb, perform repetitive motion, and heavy lifting</li>\n<li>Travel requirements: valid passport, flag state issued seaman book, and medical examination</li>\n<li>Working conditions: flexible working hours, strict rules and regulations on board</li>\n</ul>","enriched_at":1793331429307},{"id":"job_ddd85ca0-337","title":"HAL - Assistant Stateroom Steward - UPL","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/c9ea0d66-66ae-45a2-bc38-bb72ab87ffea","location":"Manila","job_type":"temporary","experience_level":"staff","work_arrangement":"onsite","category":"Hospitality","description":"<p>As an Assistant Stateroom Steward at Hollandamericagroup, you will be responsible for providing exceptional guest stateroom service.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Lead the Housekeeping team in providing top-notch guest stateroom service</li>\n<li>Clean and supply assigned staterooms according to Housekeeping procedures and standards</li>\n<li>Provide morning and evening services, including turndown service</li>\n<li>Maintain cleanliness of staterooms and balconies</li>\n<li>Distribute guest amenities and handle laundry and dry cleaning services</li>\n<li>Interact with guests and handle requests and complaints</li>\n<li>Assist with embarking guest luggage and stateroom orientation</li>\n<li>Maintain corridors, steward station, and other areas within the assigned section</li>\n<li>Provide on-the-job training to Assistant Stateroom Stewards</li>\n<li>Administer required paperwork and comply with House Rules, Safety Regulations, and Environmental Guidelines</li>\n</ul>\n<p>Skills, Knowledge &amp; Expertise:</p>\n<ul>\n<li>High School Education</li>\n<li>2+ years of experience as Stateroom Steward or equivalent in the hospitality industry</li>\n<li>1+ year of shipboard experience as Stateroom Attendant or equivalent (preferred)</li>\n<li>Physically able to carry at least 40 lbs.</li>\n<li>Effective communication and multi-tasking skills</li>\n<li>Basic knowledge of public health and sanitation protocols</li>\n</ul>","enriched_at":1793132647950},{"id":"job_b79dd6ac-397","title":"HAL - Finance Administrative Assistant - SBI","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/0413947c-3b90-4455-968e-f633855063db","location":"Jakarta","job_type":"temporary","experience_level":"mid","work_arrangement":"onsite","category":"Finance","description":"<p>We are seeking a Finance Administrative Assistant to support our Finance Department in Jakarta.</p>\n<p>The successful candidate will provide clerical assistance to the Finance Manager, Inventory Accountant, Finance Specialist, and Payroll Accountant as needed.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Performing daily reporting, end-of-voyage reporting, credit card processing, gift order processing, and generating guest onboard statements.</li>\n<li>Supporting the Inventory Accountant with cycle counts in main storerooms and sales outlets onboard, as well as Guest Satisfaction reporting.</li>\n<li>Assisting the Finance Specialist with processing guest onboard statements, credit card transactions, and gift orders.</li>\n</ul>\n<p>Specific tasks:</p>\n<ul>\n<li>Manage credit card processing and initial reconciliations.</li>\n<li>Handle gift order processing and initial reconciliations.</li>\n<li>Create and update food cost reports daily.</li>\n<li>Ensure accurate administration of internal transaction documents.</li>\n<li>Assist the Provision Master with vendor invoice processing on loading days.</li>\n<li>Submit Daily Revenue Reports comparing actual revenue against budgeted targets.</li>\n</ul>\n<p>Additional responsibilities:</p>\n<ul>\n<li>Participate in periodic inventory checks with the Inventory Accountant and Provision Master.</li>\n<li>Complete end-of-voyage bar counts, including reporting and reconciliation.</li>\n<li>Support the creation of end-of-voyage reports required by Voyage Accounting.</li>\n<li>Process and report on electronic Guest Satisfaction Surveys (eGSS).</li>\n<li>Prepare Guest Onboard Statements with the Finance Specialist.</li>\n<li>Get ready for incoming guests by preparing Guest Key Cards.</li>\n<li>Maintain onboard system accuracy related to guest records.</li>\n<li>Adhere to company policies on waste separation and environmental compliance.</li>\n<li>Familiarize yourself with and follow the Safety and Environmental Protection Policy and SEMS.</li>\n<li>Display high standards of professionalism, integrity, honesty, attendance, punctuality, and personal appearance.</li>\n<li>Promote the use of the company’s proprietary Navigator App.</li>\n<li>Acquire the necessary skills to assist guests with the Navigator App.</li>\n<li>Perform other related duties as assigned.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>College or university degree in Administration, Accounting, Hospitality, or a related field.</li>\n<li>At least 1 year of experience in financial administrative roles within the hospitality industry, demonstrating progressive growth in responsibility.</li>\n<li>Marlins score of 85 or above.</li>\n<li>Strong analytical and management skills.</li>\n<li>Commitment to following established policies and procedures.</li>\n<li>Excellent planning skills.</li>\n<li>Strong written and verbal English communication skills.</li>\n<li>Familiarity with onboard accounting and F&amp;B procedures.</li>\n<li>Ability to work independently.</li>\n<li>Proficiency in using computers, particularly Windows, Excel, Word, and Outlook.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Physically demanding work environment, including standing, walking long distances, and lifting over 25 pounds.</li>\n<li>Requirement to participate in emergency lifesaving procedures and drills.</li>\n<li>Ability to work 7 days a week.</li>\n<li>Pass a basic safety course.</li>\n</ul>","enriched_at":1792778790599},{"id":"job_479dded0-070","title":"HAL - Finance Administrative Assistant - CSSI","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/7ba14e9f-0df4-4b3f-aa95-6886aa0e28b0","location":"Kurla West, Maharashtra","job_type":"temporary","experience_level":"entry","work_arrangement":"onsite","category":"Finance","description":"<p>We are seeking a highly organized and detail-oriented Finance Administrative Assistant to support our Finance Department onboard.</p>\n<p>As a Finance Administrative Assistant, you will be responsible for providing clerical assistance to the Finance Manager, Inventory Accountant, Finance Specialist, and Payroll Accountant.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Performing strong clerical reporting, including daily reporting, end of voyage reporting, credit card processing, gift order processing, and guest onboard statements.</li>\n<li>Actively participating in cycle counts in main storerooms and sales outlets onboard, as well as Guest Satisfaction reporting.</li>\n<li>Processing guest onboard statements, credit card transactions, and gift orders.</li>\n<li>Creating and updating food cost reports.</li>\n<li>Administering internal transaction documents accurately.</li>\n<li>Assisting with vendor invoice processing on loading days.</li>\n<li>Submitting Daily Revenue Reports comparing actual revenue against budgeted targets.</li>\n</ul>\n<p>Additional responsibilities:</p>\n<ul>\n<li>Assisting with periodic inventory checks and End of Voyage Bar counts.</li>\n<li>Preparing Guest Onboard Statements and Guest Key Cards.</li>\n<li>Maintaining onboard system accuracy related to guest records.</li>\n<li>Complying with company policies regarding waste separation, environmental compliance, and safety procedures.</li>\n<li>Promoting the use of the company&#39;s proprietary Navigator App.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>College or university degree/diploma in Administration, Accounting, Hospitality, or a related field.</li>\n<li>Minimum 1 year of experience in the hospitality industry in financial administrative positions.</li>\n<li>Marlins score of 85 and above.</li>\n<li>Strong analytical, management, and planning skills.</li>\n<li>Excellent written and verbal English communication skills.</li>\n<li>Familiarity with onboard accounting and F&amp;B procedures.</li>\n<li>Proficiency in using computers, particularly Windows, Excel, Word, and Outlook.</li>\n</ul>","enriched_at":1792778758760},{"id":"job_13c75bf0-cb3","title":"HAL - Finance Administrative Assistant - CTI","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/0d83dca5-3154-428d-b54c-d36e0ab0bc47","location":"Bangkok","job_type":"temporary","experience_level":"entry","work_arrangement":"onsite","category":"Finance","description":"<p>We are seeking a Finance Administrative Assistant to provide clerical assistance to the Finance Department.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Performing strong clerical reporting, including daily reporting, end of voyage reporting, credit card processing, gift order processing, and guest onboard statements.</li>\n<li>Actively participating in cycle counts in main storerooms and sales outlets onboard, as well as Guest Satisfaction reporting.</li>\n<li>Processing guest onboard statements, credit card transactions, and gift orders.</li>\n<li>Creating and updating food cost reports.</li>\n<li>Administering internal transaction documents accurately.</li>\n<li>Assisting with vendor invoice processing on loading days.</li>\n<li>Submitting daily revenue reports.</li>\n</ul>\n<p>The successful candidate will have:</p>\n<ul>\n<li>A college or university degree in Administration, Accounting, Hospitality, or a related field.</li>\n<li>At least 1 year of experience in financial administrative positions in the hospitality industry.</li>\n<li>Strong analytical and management skills.</li>\n<li>Excellent communication and planning skills.</li>\n<li>Proficiency in Windows, Excel, Word, and Outlook.</li>\n</ul>\n<p>Benefits include:</p>\n<ul>\n<li>Opportunity to work on a ship with a dynamic team.</li>\n<li>Requirement to stand, walk, and lift heavy objects.</li>\n<li>Ability to work 7 days a week.</li>\n<li>Need to pass a basic safety course.</li>\n</ul>","enriched_at":1792778730966},{"id":"job_a0d10a3f-3c8","title":"HAL -Deck Supervisor Public Rooms - UPL","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/f2c7e39e-4a1f-413c-a44a-abc0ed7218cd","location":"Manila","job_type":"temporary","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>We are seeking a Deck Supervisor Public Rooms - UPL to ensure public rooms are kept to Holland America Line cleanliness and maintenance standards.</p>\n<p>As a Deck Supervisor Public Rooms - UPL, you will supervise team members assigned to public areas and Night Steward teams where applicable, and oversee public areas and other related housekeeping duties as assigned.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Assign work, monitor and supervise public rooms cleaning teams to ensure that team members work effectively in accomplishing tasks to meet the quality level and standards of the company.</li>\n<li>Provide ongoing coaching, guidance, training, and correction to public rooms cleaning teams through good communication, motivation, and demonstration.</li>\n<li>Maintain accurate and up-to-date recordkeeping, including public rooms inspections, maintenance reports, and carpet shampoo schedules.</li>\n<li>Report Housekeeping equipment repairs needed and follow up on job orders to ensure satisfactory completion.</li>\n</ul>\n<h3>Skills, Knowledge &amp; Expertise</h3>\n<ul>\n<li>Preferred college or university degree/diploma in hospitality management related field.</li>\n<li>Minimum 1-year leadership experience in the hospitality industry showing progressive growth in responsibility.</li>\n<li>Preferred 1-year of shipboard experience within the Housekeeping Services environment.</li>\n<li>Cruise industry experience is preferred though not essential.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint.</li>\n<li>Preferred experience with shipboard/hospitality related software, including but not limited to, AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.</li>\n</ul>","enriched_at":1792163330668},{"id":"job_c12b94bb-6c3","title":"HAL -Deck Manager‐ Accommodation - UPL","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/07003fd2-2e96-4cae-86ea-9f2923c6ae37","location":"Manila","job_type":"temporary","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>We are seeking a Deck Manager to oversee exceptional housekeeping services in guest accommodation areas. As a Deck Manager with Holland America Group, you will be responsible for ensuring cleanliness and proper maintenance of all guest areas and service locations.</p>\n<h4>Key Responsibilities</h4>\n<ul>\n<li>Manage staterooms, corridors, HK pantries, and steward stations on assigned decks, ensuring cleanliness and presentation standards are met.</li>\n<li>Conduct daily inspections of guest staterooms, corridors, HK pantries, and steward stations.</li>\n<li>Maintain accurate records and report maintenance issues.</li>\n<li>Enforce compliance with public health-related cleaning and sanitization.</li>\n<li>Supervise and lead a team of Stateroom Stewards and Assistant Stateroom Stewards.</li>\n<li>Manage baggage collection and distribution on assigned decks.</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>College or university degree/diploma in hospitality management or related field preferred.</li>\n<li>Minimum 3 years of leadership experience in the hospitality industry.</li>\n<li>Preferred 1 year of shipboard experience within the Housekeeping Services environment.</li>\n<li>Cruise industry experience is preferred.</li>\n</ul>\n<h4>Skills</h4>\n<ul>\n<li>Working knowledge of computers and software programs such as Excel, Word, and PowerPoint.</li>\n<li>Experience with shipboard/hospitality-related software, including AIMS, iInspector, Micros/Fidelio, Crunchtime, etc.</li>\n</ul>","enriched_at":1792163308305},{"id":"job_809ab999-ab7","title":"HAL - Stateroom Steward - UPL","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/3ba9e356-0a9e-4d77-bc80-0ed116b77370","location":"Manila","job_type":"temporary","experience_level":"staff","work_arrangement":"onsite","category":"Operations","description":"<p>We are seeking a Stateroom Steward to join our Housekeeping team on board. As a Stateroom Steward, you will be responsible for providing exceptional service to our guests in their staterooms.</p>\n<h4>Key Responsibilities</h4>\n<p>You will be in charge of the Housekeeping team assigned to provide guest stateroom service. Your main duties will include:</p>\n<ul>\n<li>Cleaning and supplying all assigned staterooms according to Housekeeping procedures and standards</li>\n<li>Providing morning guest stateroom service and applicable evening turndown service in a timely manner</li>\n<li>Maintaining cleanliness of guest staterooms and balconies as applicable</li>\n<li>Distributing guest amenities such as ice, fruits, tote bags, chocolates, parcels, flowers, gifts, paperwork, shore-ex tickets etc., as required</li>\n<li>Providing each embarking guest with a stateroom orientation, introducing their teammate, and providing a name card at introduction</li>\n<li>Reporting any safety or maintenance concerns, damaged, defective or missing items via IVR or to immediate supervisor</li>\n<li>Handling the delivery of all necessary laundry / dry cleaning / pressing services as required and shoeshine service as requested</li>\n<li>Interacting with guests and handling all requests or complaints in a timely manner</li>\n<li>Assisting the Assistant Stateroom Steward to distribute embarking guest luggage in a timely manner, handling with care and being mindful to avoid damage to corridor walls or other structures</li>\n<li>Helping the Assistant Stateroom Steward to maintain corridors, steward station/locker, ice machine, pantry and other areas within assigned section, in accordance with HAL standards</li>\n<li>Interacting with co-workers in a positive and professional manner</li>\n<li>Providing on-the-job training to Assistant Stateroom Steward in all Housekeeping standards and regulations</li>\n<li>Administering all required paperwork for assigned section (safety, lost luggage and other checklists)</li>\n<li>Complying with all House Rules, Safety Regulations, and Environmental Guidelines</li>\n<li>Complying with all public health regulations, instructions and standards</li>\n<li>Maintaining positive, effective, and respectful working relationships with co-workers, supervisors, managers and officers within and across department boundaries</li>\n<li>Adhering to ship’s relevant health &amp; safety procedures as required</li>\n<li>Complying with company policy regarding waste separation and environmental compliance</li>\n<li>Actively promoting the use of the company’s proprietary Navigator App and responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App</li>\n<li>Upholding and displaying high standards of professionalism, integrity, honesty, attendance, punctuality, and personal appearance</li>\n<li>Performing other miscellaneous duties as assigned by the Housekeeping management team</li>\n</ul>\n<h4>Skills, Knowledge &amp; Expertise</h4>\n<p>Requirements:</p>\n<ul>\n<li>High School Education</li>\n<li>Minimum 2 years of experience as Stateroom Steward or equivalent function in the hospitality Industry</li>\n<li>Physically able to carry at least 40 lbs.</li>\n<li>Able to work well and communicate effectively with both shipboard personnel</li>\n<li>Ability to multi-task and handle constantly changing priorities</li>\n<li>Basic Knowledge of public health and sanitation protocols related to staterooms</li>\n</ul>\n<p>Preferred:</p>\n<ul>\n<li>1 year of shipboard experience as Stateroom Attendant or equivalent function</li>\n</ul>","enriched_at":1792163283584},{"id":"job_ee7e84ac-9a4","title":"HAL - Entertainment Technical Manager","source_url":"https://hollandamericagroup.pinpointhq.com/en/postings/d4f91b41-792b-481a-ac85-1f61600260e0","location":"New York, New York","job_type":"temporary","experience_level":"senior","work_arrangement":"onsite","category":"Operations","description":"<p>The Entertainment Technical Manager (ETM) oversees the technical operations supporting shipboard entertainment programming, ensuring safe, consistent, and high-quality performances across multiple venues.</p>\n<p>As a key member of the ship&#39;s Entertainment leadership team, the ETM leads a team of skilled technicians and ensures all entertainment systems are maintained to company and regulatory standards.</p>\n<h3>Key Responsibilities</h3>\n<ul>\n<li>Ensure safe and effective technical operations that consistently support excellent guest experience.</li>\n<li>Oversee daily functionality, scheduling, and maintenance of all technical systems across all entertainment venues.</li>\n<li>Monitor compliance with company policies, safety protocols, and regulatory standards.</li>\n<li>Coordinate technical elements for rehearsals, cast changeovers, and live events to ensure technical readiness.</li>\n<li>Lead and mentor onboard technical team members, promoting development, accountability, and high standards.</li>\n<li>Schedule and perform regular inspections and preventative maintenance on all technical systems.</li>\n<li>Maintain accurate documentation of safety compliance, maintenance logs, inventories, and administrative reporting.</li>\n<li>Coordinate with other departments and stakeholders to deliver technical support for shipwide events.</li>\n<li>Oversee timely ordering of replacement parts, supplies, and consumables.</li>\n<li>Uphold clean and safe working conditions in all backstage and technical work areas.</li>\n</ul>\n<h3>Skills, Knowledge &amp; Expertise</h3>\n<ul>\n<li>Degree or equivalent experience in technical theater, live production, or a related discipline.</li>\n<li>At least 5 years of professional experience in live production or technical theater, including 2 years in a supervisory or leadership capacity.</li>\n<li>Strong knowledge of entertainment systems including rigging, automation, video, lighting, and/or audio.</li>\n<li>Entertainment technical training courses or certifications preferred.</li>\n<li>OSHA 10/30 or similar safety certifications preferred.</li>\n<li>Experience in cruise ship or touring environments strongly preferred.</li>\n<li>Proven leadership skills and ability to manage a multidisciplinary team.</li>\n<li>Champion of safety compliance and technical standards.</li>\n<li>Excellent organizational and time-management abilities.</li>\n<li>Proficiency with technical documentation, reporting tools, scheduling, and inventory systems.</li>\n<li>Effective communicator with the ability to motivate and develop a diverse team.</li>\n<li>Flexible, solution-oriented, and able to manage changing priorities in a dynamic environment.</li>\n</ul>\n<h3>Additional Requirements</h3>\n<ul>\n<li>Must pass and maintain a valid medical certificate of fitness (arranged by the company).</li>\n<li>Able to lift up to 50 lbs (23 kg), work at heights up to 36 ft (11 m), and operate in confined, loud, bright, or dark environments.</li>\n<li>Comfortable standing and walking for extended periods and adapting to shipboard schedules.</li>\n<li>Full-time shipboard travel required; this is a seagoing role with 6-month contract durations.</li>\n<li>Single cabin accommodation; two-stripe officer rank.</li>\n<li>On-call shipboard phone will be provided onboard.</li>\n<li>Must be comfortable operating in a multicultural, fast-paced environment.</li>\n</ul>","enriched_at":1791900990778}],"category_normalised":[{"category":"operations","count":59},{"category":"hospitality","count":56},{"category":"engineering","count":7},{"category":"design","count":5},{"category":"human resources","count":4},{"category":"finance","count":3}],"velocity":{"weeks":[{"week_start":"2026-06-15","count":1},{"week_start":"2026-06-22","count":2},{"week_start":"2026-07-20","count":1},{"week_start":"2026-07-27","count":5},{"week_start":"2026-08-03","count":10},{"week_start":"2026-08-17","count":1},{"week_start":"2026-08-24","count":12},{"week_start":"2026-08-31","count":4},{"week_start":"2026-09-07","count":6},{"week_start":"2026-09-14","count":1},{"week_start":"2026-09-21","count":2},{"week_start":"2026-09-28","count":5},{"week_start":"2026-10-05","count":9},{"week_start":"2026-10-12","count":5},{"week_start":"2026-10-19","count":3},{"week_start":"2026-10-26","count":3}],"trend":"accelerating","wow_pct":0},"momentum":{"recent_14d":6,"prior_14d":7,"growth_pct":-14,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":137,"industry_total":137,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.071,"skill_weighted_score":0.04,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Leadership","count":5,"score":0.086},{"skill":"Communication","count":3,"score":0.082},{"skill":"Food Safety","count":3,"score":0},{"skill":"Food Preparation","count":3,"score":0},{"skill":"Problem Solving","count":3,"score":0}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":52,"share_pct":38},{"region":"Unknown","count":40,"share_pct":29.2},{"region":"APAC","count":35,"share_pct":25.5},{"region":"India","count":10,"share_pct":7.3}],"emerging":[{"region":"Unknown","recent_30d":12,"prior_30d":7,"growth_pct":71},{"region":"United States","recent_30d":5,"prior_30d":3,"growth_pct":67}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":1.3,"exec_growth_pct":-100,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":67,"industry_median_days_open":null,"long_open_count":85,"closure_rate_pct":2}}}}