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increased clients&#39; usage of self-serve solutions.</li>\n<li>Manage and resolve clients&#39; queries, issues, feedback and complaints relating to Trade Transactions, trade account opening, HSBCnet trade modules, focusing on Import/Export/Receivables Finance, Guarantees, Standby DC, etc.</li>\n<li>Work as a team player and coordinate with various stakeholders: Transaction Services staff, Sales, RMs and other internal/external customers to maintain high standards of service performance and provide solutions to identified issues or business opportunities.</li>\n<li>Provide transactional trade advisory to both internal and external customers: assigned portfolio clients, Sales and RMs, and provide inputs on account planning.</li>\n<li>Provide Traditional trade-related, Receivables Finance and Guarantees-related expert inputs to clients and internal teams, as necessary to identify new potential opportunities.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>A Bachelor degree preferred in business or a related area.</li>\n<li>Strong experience in customer service-oriented roles.</li>\n<li>Good knowledge of traditional trade products, account opening, and banking facilities.</li>\n<li>Strong interpersonal skills and leadership to create a collaborative work environment with a wide variety of business stakeholders.</li>\n<li>Ability to work independently and make sound business decisions using good judgment and business sense.</li>\n<li>Ability to plan and prioritize effectively with good analytical and problem-solving skills, including the identification of appropriate experts to execute deliverables and business opportunities.</li>\n<li>Strong spoken and written English with fluency in Cantonese is preferred.</li>\n</ul>\n<p>Opening up a world of opportunity HSBC is committed to building a culture where all employees are valued, respected and opinions count.</p>","enriched_at":1793737144724},{"id":"job_18932af7-e31","title":"Head of Insurance Sales","source_url":"https://portal.careers.hsbc.com/careers/job/563774612466627","location":"Mongkok, Kowloon","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Insurance","description":"<p>We are seeking a high-caliber professional to join our branch network as Head of Insurance Sales.</p>\n<p>As Head of Insurance Sales, you will formulate strategies and manage resources to maximize the effectiveness and efficiency of insurance sales. You will lead and supervise a team of insurance product specialists to implement holistic sales initiatives for insurance products and manage the team members and the Area to achieve insurance AOP targets.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Developing a robust sales culture and executing sales strategies to drive the insurance sales performance</li>\n<li>Monitoring the quality of sales conducted by team members and branch sales staff</li>\n<li>Reviewing current sales processes to improve channel efficiency and customer experience</li>\n<li>Maintaining high team morale, attracting, motivating, and developing talent</li>\n<li>Ensuring that all relevant controls are implemented to minimize the Bank’s risk exposure</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor’s degree or equivalent professional qualification, preferably in business, finance, insurance, or a related discipline</li>\n<li>Extensive experience in insurance sales, branch banking, or retail distribution, with a strong track record of achieving sales targets</li>\n<li>Proven experience leading, coaching, and developing insurance sales specialists and branch sales teams</li>\n<li>Strong understanding of insurance products, sales processes, customer needs, and relevant regulatory and control requirements</li>\n<li>Excellent communication, influencing, and stakeholder-management skills</li>\n<li>Passes in the Hong Kong Securities Institute Licensing Examination and Insurance Intermediaries Qualifying Examination</li>\n</ul>","enriched_at":1793737125376},{"id":"job_95591e45-4a6","title":"Prestige Private Relationship Manager I - Hang Seng Bank (HK)","source_url":"https://portal.careers.hsbc.com/careers/job/563774612470445","location":"Mongkok, Kowloon","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Finance","description":"<p>Join Hang Seng Bank as a Prestige Private Relationship Manager I and make a real impact in the lives of high-net-worth individuals.</p>\n<p>As a leading bank in Hong Kong, Hang Seng is committed to service excellence, with a focus on personal wealth management and financial services.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Provide professional financial planning services to high-net-worth clients</li>\n<li>Offer personalized and comprehensive wealth management services to build and maintain strong relationships</li>\n<li>Promote holistic wealth management services to optimize new business opportunities</li>\n<li>Assist the team head in providing coaching to Relationship Managers</li>\n<li>Manage operational risk and adhere to relevant policies and guidelines</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>University degree in a related field or professional qualifications such as CFA, CFP, or CFMP</li>\n<li>Passes in the Insurance Intermediaries Qualifying Examinations and Hong Kong Securities Institute Licensing Examinations</li>\n<li>Minimum of five years&#39; experience in selling investment, insurance, and banking products</li>\n<li>Strong sales and customer orientation, with excellent communication and interpersonal skills</li>\n<li>Proficiency in both English and Chinese, with Putonghua an advantage</li>\n<li>High level of customer-centricity and ability to manage complex interactions effectively</li>\n</ul>\n<p><strong>What&#39;s in it for you?</strong> Hang Seng offers a dynamic working environment, good career development opportunities, and competitive compensation packages.</p>","enriched_at":1793737079602},{"id":"job_a06e404b-8a7","title":"SVP, Corporate Banking - Mainland Corporates - Hang Seng Bank (HK)","source_url":"https://portal.careers.hsbc.com/careers/job/563774612524898","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>Some careers have more impact than others. If you&#39;re looking for a role where you can continue to make an impression, take the next step at Hang Seng where your contributions will always be valued.</p>\n<p>Commercial Banking - Mainland Corporates Hang Seng&#39;s Commercial Banking (CMB) business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies. For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.</p>\n<p>As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.</p>\n<p>We are currently seeking a high caliber professional to join our team as SVP, Corporate Banking – Mainland Corporates, reporting to Division Head, Corporate Banking - Mainland Corporates.</p>\n<p>Principal responsibilities:</p>\n<ul>\n<li>Deepen client relationships and improve income generation through focused business development activities;</li>\n<li>Cover and develop Chinese SOE portfolio as well as POE clients;</li>\n<li>Negotiate and structure credit facilities and prepare credit proposals (new and review) in a timely and professional manner, under the constraints of credit / lending policies, in meeting clients&#39; needs as a result of thorough understanding of their businesses, financing requirements and market conditions;</li>\n<li>Improve the loan portfolio mix and maintain the loan assets at quality level by conducting credit assessment of customers&#39; financing requests in a professional manner and by monitoring credit risks and customers&#39; credit standing regularly and then act promptly and appropriately;</li>\n<li>Expand customer base in order to increase the Bank&#39;s market share in the segment;</li>\n<li>Prepare facilities documentation in accordance with credit approvals and market standards;</li>\n<li>Manage operational risks, including identification, assessment, mitigation and controls;</li>\n<li>Carry out sales and marketing of non-lending banking products with an objective to maximize the Bank&#39;s profitability;</li>\n<li>To be both an independent contributor and, as the case may be, a people manager in supervising and providing coaching to a Relationship Officer on both marketing and credit capabilities.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>University degree in Business Management, Banking, Finance, related discipline or other relevant qualifications;</li>\n<li>Proven experience in coverage banker experience in dealing with China Corporates with proven business track record;</li>\n<li>License holder of securities (HKSI) and insurance (IIQE) and fulfillment of the competency requirements to carry out regulated activities as defined under the Securities and Futures Ordinance and Insurance Ordinance strongly desired;</li>\n<li>Sound credit analytical skills and profound knowledge in various commercial banking products;</li>\n<li>Strong growth mind set, ability to lead change and strategic transformation, overcome challenges, create new and innovative solutions and work in an agile environment.</li>\n<li>Open to change with ability to influence, engage and lead positively and in an inspiring manner;</li>\n<li>Proficiency in both English and Chinese, native mandarin strong preferred, and fluent in Cantonese preferred;</li>\n<li>High level of customer centricity mindset with dedication to deliver exceptional quality services for customers;</li>\n<li>Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) under Hong Kong Institute of Bankers (HKIB) would be an advantage.</li>\n</ul>","enriched_at":1793736963629},{"id":"job_507d01e0-b4b","title":"Senior Associate, Corporate Banking - Mainland Corporates - Hang Seng Bank (HK)","source_url":"https://portal.careers.hsbc.com/careers/job/563774612536929","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>Join Hang Seng Bank&#39;s Commercial Banking team as a Senior Associate, Corporate Banking - Mainland Corporates.</p>\n<p>We offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services.</p>\n<p>As a Senior Associate, you will:</p>\n<ul>\n<li>Support senior relationship managers in managing a quality commercial banking portfolio to achieve business targets and deepen client relationships.</li>\n<li>Manage internal processes, prepare credit proposals and facilities documentation with a good understanding of client businesses, financing arrangements and market conditions.</li>\n<li>Conduct credit reviews/inspections of customers&#39; operational facilities and ensure identification of potential credit issues.</li>\n<li>Identify sales opportunities and liaise with product partners to deliver appropriate product and service solutions to increase revenue from customers and maximize profitability of each relationship.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>University degree in Business Management, Banking, Finance or a related discipline.</li>\n<li>Knowledge in cash management, trade finance, FX and other market products, asset management or structured finance.</li>\n<li>Proven experience in credit analysis, credit risk management, sales and marketing, and customer relationship management.</li>\n<li>Pass in HKSI and IA licensing examinations preferred.</li>\n<li>Strong sales and customer service orientation, with self-motivation and ability to work under pressure.</li>\n<li>Strong growth mindset, communication, interpersonal and analytical skills.</li>\n</ul>","enriched_at":1793728522085},{"id":"job_b75a1236-57a","title":"Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel","source_url":"https://portal.careers.hsbc.com/careers/job/563774607726960","location":"Kowloon City, Kowloon","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Customer Service","description":"<p>We are seeking a high-calibre professional to join our team as a Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel.</p>\n<p>In this role, you will handle inbound calls and provide high-quality service to top-tier customers, interpreting and analysing their enquiries to provide tailored recommendations and offer suitable financial products, services, and solutions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Handle inbound calls and provide high-quality service to top-tier customers</li>\n<li>Interpret and analyse customer enquiries from vocal and digital channels</li>\n<li>Achieve individual performance expectations and develop your career with a clear progression path</li>\n<li>Benefit from extensive training, learning opportunities, support from peers and managers, and exposure to various financial products, services, and technologies</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Higher Diploma or above</li>\n<li>Fluency in Cantonese, English, and Mandarin, with the ability to read and write in Chinese and English</li>\n<li>Strong written communication skills in local language and English</li>\n<li>Proficiency in navigating multiple digital platforms and applications with a minimum typing speed of 30 words per minute in Traditional Chinese</li>\n<li>Computer literacy and ability to use multiple computer systems and applications</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Comprehensive training to help you progress in your career and gain professional licensing qualifications</li>\n<li>Opportunity to work in a dynamic and supportive environment with a clear progression path</li>\n</ul>","enriched_at":1793728397080},{"id":"job_d3efed16-3db","title":"Customer Service Officer (Premier Centre) - Hong Kong Business","source_url":"https://portal.careers.hsbc.com/careers/job/563774607727106","location":"Lai Chi Kok, Kowloon","job_type":null,"experience_level":null,"work_arrangement":null,"category":"Customer Service","description":"<p>We are currently seeking a high calibre professional to join our team as a Customer Service Officer (Premier Centre).</p>\n<p>In this role you will:</p>\n<ul>\n<li>Provide quality customer service through accurate and efficient counter transactions at branch</li>\n<li>Meet the financial services needs of customers by identifying opportunities and referring them to appropriate bank colleagues</li>\n<li>Promote and assist customers with digital banking services and products and encourage customers to migrate to digital</li>\n<li>Ensure smooth branch operations and achieve satisfactory audit rating by meeting all control and service requirements</li>\n<li>Ensure compliance of both general and anti-money laundering and anti-terrorist financing compliance controls in accordance with HSBC or regulatory standards and policies</li>\n<li>Ensure refreshments are offered to customers and provided in a timely manner (For specific branches)</li>\n<li>Welcome every customer when they arrive in the branch, and proactively help manage the bank hall environment across both the platform and reception areas</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Secondary school graduate with a pass in 5 subjects for HKCEE or HKDSE including Math, Chinese or English, equivalent or above preferred</li>\n<li>Customer centric mindset with commitment to deliver quality service</li>\n<li>Self-motivated and adaptable to a service environment</li>\n<li>Good interpersonal and communication skills with fluency in Cantonese and English. Mandarin is a definitive advantage.</li>\n<li>Customer or teller service experience preferred</li>\n</ul>\n<p>Multiple work locations available across branches in Hong Kong, Kowloon, and New Territories</p>","enriched_at":1793728376713},{"id":"job_2b9d2b92-673","title":"VP, Business Growth and Ecosystem, BBD - Hang Seng Bank (HK)","source_url":"https://portal.careers.hsbc.com/careers/job/563774611595548","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are seeking a high-caliber professional to join our team as Vice President, Business Growth &amp; Ecosystem, Business Banking District.</p>\n<p>Principal responsibilities:</p>\n<ul>\n<li>Drive Business Banking growth by executing acquisition strategies to generate a high-quality China Nexus New-to-Bank (NTB) pipeline and successful onboarding outcomes.</li>\n<li>Build and deepen external ecosystem partnerships to deliver scalable referrals and strengthen brand visibility.</li>\n<li>Proactively manage and expand the referral partner network across Hong Kong and Mainland China, engaging prospects and converting leads into NTB onboarding cases.</li>\n<li>Own end-to-end NTB onboarding coordination, including collecting and validating documents, preparing cases for approval, and liaising with the Customer Onboarding team to complete account opening and activation.</li>\n<li>Deliver insurance and investment referrals and support broader product activation during the NTB journey.</li>\n<li>Manage newly onboarded NTBs post-onboarding to build primacy and revenue, and support annual KYC reviews.</li>\n<li>Support management for new ways of engagement, draw business/market insight, strategic planning and departmental management.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>University degree in Finance and Accounting, Economics, Banking, Business Management and related discipline.</li>\n<li>Proven years of working experience in the banking industry with focus on commercial banking.</li>\n<li>Passes in the Insurance Intermediaries Qualifying Examinations and Hong Kong Securities Institute Licensing Examinations and fulfillment of the competency requirements to carry out regulated activities.</li>\n<li>Sound understanding of commercial banking products, including commercial lending, trade finance, wealth management products, cash management solutions and various banking channels.</li>\n<li>Strong leadership, interpersonal, analytical and communication skills with customer centricity mindset and dedication to deliver quality services to strategic partners.</li>\n<li>Flexible and with ability to multitask in a fast-paced environment or under pressure.</li>\n<li>Demonstrated ability to build effective networks both internally and externally and create opportunities for others to work collaboratively.</li>\n<li>Strong command of both written and spoken English and Chinese.</li>\n</ul>","enriched_at":1793724949531},{"id":"job_67e67a62-700","title":"Assistant Relationship Support Manager II","source_url":"https://portal.careers.hsbc.com/careers/job/563774611624686","location":"Central, Hong Kong Island","job_type":null,"experience_level":null,"work_arrangement":null,"category":"Finance","description":"<p>GCB 6 HSBC Commercial Banking provides international financial services solutions that support businesses ranging from large corporates to mid-market enterprises as well as Business Banking in a variety of industry sectors all over the world.</p>\n<p>As part of Relationship Service Management (“RSM”) team, Assistant Relationship Support Manager II will be the primary service contact for Commercial Banking Corporate clients, delivering responsive, high-quality support while providing strong operational governance.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Client servicing &amp; relationship support: Act as a key contact point for Corporate clients, providing best-in-class service and timely resolution of queries and requests. Deliver efficient operational support, particularly for complex client relationships and servicing requests. Co-ordinate with internal &amp; external partners to progress credit and account servicing requests end-to-end. Handle credit risk returns and MI, including limit excess, exception reporting, documentation outstanding follow-ups.</li>\n</ul>\n<ul>\n<li>Quality assurance &amp; operational excellence: Validate service and operational outputs for relationship teams through screening and/or sample checks to ensure alignment with regulatory, compliance, and internal standards. Consolidate checking results and provide clear reporting to ensure quality performance and compliance purposes. Provide practical input and implement process streamlining and control mechanisms to reduce risk, improve turnaround times, and enhance client experience. Assess gaps &amp; opportunities in existing processes and procedures; propose and/or implement improvements to strengthen controls, governance, and efficiency.</li>\n</ul>\n<ul>\n<li>Training, coaching &amp; knowledge sharing: Deliver training to wider team on updated regulatory, compliance, and internal standard requirements. Coach and support new or less experienced RSM team members on operational processes and controls. Share best practices within the RSM team and across internal working partners to drive consistent client outcomes.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Thorough understanding of general banking products and services as well as having sound knowledge in using bank operating systems and credit workflow tools.</li>\n<li>Solid understanding of credit assessment and operations, approval process and security documentation is preferred, but not essential.</li>\n<li>Be customer-focused with excellent interpersonal and communication skills.</li>\n<li>Be dynamic and self-motivated, with strong analytical and problem-solving skills.</li>\n<li>Fluent in spoken and written English, able to communicate confidently in Cantonese and Putonghua.</li>\n<li>Proficient in using Microsoft Outlook, Word, Excel and PowerPoint.</li>\n</ul>","enriched_at":1793724925314},{"id":"job_feef25d2-448","title":"Corporate Action Manager","source_url":"https://portal.careers.hsbc.com/careers/job/563774611984281","location":"Kowloon City, Kowloon","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are currently seeking a high calibre professional to join our team as a Corporate Action Manager.</p>\n<p>In this role, you will manage daily corporate action operations covering Hong Kong securities, China Connect, US securities, structured products, bonds, and US tax reporting. You will also monitor the performance of onshore and offshore teams, ensure operations comply with regulatory and Bank requirements, lead, coach, and develop a high-performing team, and support change initiatives, system enhancements, user acceptance testing, and ad hoc projects.</p>\n<p>To be successful, you will need:</p>\n<ul>\n<li>A relevant university degree or professional qualification.</li>\n<li>At least six years’ experience in the financial sector, including two years in corporate action operations, preferably with exposure to overseas markets.</li>\n<li>Knowledge of CCASS, Euroclear, CMU, and tax reporting operations.</li>\n<li>Strong analytical, problem-solving, and adaptability skills, with a strong risk-control mindset.</li>\n<li>Proficiency in Microsoft Office, including Word, Excel, Access, and Outlook.</li>\n<li>Fluency in written and spoken English and Cantonese.</li>\n</ul>\n<p>You will also require self-motivation and attention to detail, with strong communication skills and at least one year of people management experience.</p>","enriched_at":1793724901048}],"category_normalised":[{"category":"finance","count":13},{"category":"customer service","count":4},{"category":"sales","count":2},{"category":"it","count":1},{"category":"insurance","count":1},{"category":"data science","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-12","count":1},{"week_start":"2026-10-19","count":3},{"week_start":"2026-10-26","count":6},{"week_start":"2026-11-02","count":12}],"trend":"stable","wow_pct":100},"momentum":{"recent_14d":21,"prior_14d":1,"growth_pct":2000,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":22,"industry_total":22,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.206,"skill_weighted_score":0.162,"top_exposed_titles":[{"title":"Senior Business Development Officer 1","count":2,"score":0.033},{"title":"Assistant Relationship Support Manager II","count":2,"score":0.186}],"top_exposed_skills":[{"skill":"Cantonese","count":3,"score":0.357},{"skill":"Customer Service","count":4,"score":0.25},{"skill":"English","count":5,"score":0.239},{"skill":"Chinese","count":4,"score":0.135},{"skill":"Sales","count":3,"score":0.099},{"skill":"Communication","count":4,"score":0.083},{"skill":"Interpersonal Skills","count":4,"score":0.083},{"skill":"PC Application Software","count":3,"score":0.033}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":12,"share_pct":54.5},{"region":"APAC","count":10,"share_pct":45.5}],"emerging":[{"region":"Unknown","recent_30d":12,"prior_30d":0,"growth_pct":100},{"region":"APAC","recent_30d":10,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":5,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Head of Insurance Sales","location":"Mongkok, Kowloon","posted_at":"2026-11-03"},{"title":"SVP, Corporate Banking - Mainland Corporates - Hang Seng Bank (HK)","location":"Central, Hong Kong Island","posted_at":"2026-11-03"},{"title":"VP, Business Growth and Ecosystem, BBD - Hang Seng Bank (HK)","location":"Central, Hong Kong Island","posted_at":"2026-11-03"},{"title":"VP, Customer Onboarding & Specialist, Business Banking - Hang Seng bank (HK)","location":"Tsim Sha Tsui, Kowloon","posted_at":"2026-11-03"},{"title":"SVP, Corporate Banking - Mainland Corporates - Hang Seng Bank (HK)","location":"Central, Hong Kong Island","posted_at":"2026-10-23"}]},"posting_dynamics":{"median_days_open":1,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":64}}}}