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As a Commercial Account Executive, you will be responsible for managing a portfolio of commercial named accounts, providing account leadership and direction in the pre- and post-sales process, and communicating lessons learned to the team.</p>\n<p>Your key responsibilities will include:</p>\n<ul>\n<li>Supporting GitLab for our Commercial Named Accounts prospects</li>\n<li>Contributing to root cause analyses on wins/losses</li>\n<li>Communicating lessons learned to the team, including account managers, the marketing team, and the technical team</li>\n<li>Taking ownership of your book of business, documenting the buying criteria, buying process, next steps, and owners</li>\n<li>Ensuring pipeline accuracy based on evidence and not hope</li>\n<li>Contributing to documenting improvements in our sales handbook</li>\n<li>Providing account leadership and direction in the pre- and post-sales process</li>\n<li>Being the voice of the customer by contributing product ideas to our public issue tracker</li>\n</ul>\n<p>To succeed in this role, you will need to have:</p>\n<ul>\n<li>A true desire to see customers benefit from the investment they make with you</li>\n<li>Demonstrated progressive experience with Software sales</li>\n<li>Interest in GitLab, and open source software</li>\n<li>Ability to leverage established relationships and proven sales techniques for success</li>\n<li>Effective communicator, strong interpersonal skills</li>\n<li>Motivated, driven, and results-oriented</li>\n<li>Excellent negotiation, presentation, and closing skills</li>\n<li>Preferred experience with Git, Software Development Tools, Application Lifecycle Management</li>\n</ul>\n<p>If you share our values and are passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.</p>","enriched_at":1777118934157},{"id":"job_21deb1b6-7da","title":"Solutions Architect, Commercial - West","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8518629002","location":"Remote, North America","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>As a Commercial Solutions Architect, you&#39;ll be a trusted advisor to GitLab Mid-Market prospects and customers in North America, helping them understand how GitLab&#39;s DevSecOps platform addresses both technical requirements and business objectives across the entire software development lifecycle.</p>\n<p>You&#39;ll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.</p>\n<p>Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you&#39;ll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.</p>\n<p>In your first year, you&#39;ll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab&#39;s differentiated position in an AI-driven DevSecOps landscape.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab&#39;s AI-powered DevSecOps platform meets customers&#39; technical and business needs across the full lifecycle.</li>\n</ul>\n<ul>\n<li>Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.</li>\n</ul>\n<ul>\n<li>Collaborate with Commercial Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.</li>\n</ul>\n<ul>\n<li>Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.</li>\n</ul>\n<ul>\n<li>Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.</li>\n</ul>\n<ul>\n<li>Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.</li>\n</ul>\n<ul>\n<li>Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.</li>\n</ul>\n<ul>\n<li>Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.</li>\n</ul>\n<ul>\n<li>Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.</li>\n</ul>\n<ul>\n<li>Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.</li>\n</ul>\n<ul>\n<li>Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.</li>\n</ul>\n<ul>\n<li>Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.</li>\n</ul>\n<ul>\n<li>Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.</li>\n</ul>\n<ul>\n<li>Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.</li>\n</ul>\n<ul>\n<li>Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.</li>\n</ul>","enriched_at":1777118924231},{"id":"job_336b4173-c47","title":"Manager, Solutions Architects - Commercial","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8503972002","location":"Remote, North America","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>As the Manager, Solutions Architects for our Commercial team in North America, you&#39;ll lead a distributed group of intermediate and senior Solutions Architects serving commercial / mid-market customers.</p>\n<p>You&#39;ll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab&#39;s Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle.</p>\n<p>You&#39;ll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing.</p>\n<p>You&#39;ll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Leading a distributed team of intermediate and senior Solutions Architects.</li>\n<li>Coaching, mentoring, and developing team members through regular feedback, career support, and skills development in both technical and consultative areas.</li>\n<li>Growing and retaining a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.</li>\n<li>Guiding by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.</li>\n<li>Driving the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.</li>\n<li>Collaborating closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.</li>\n<li>Partnering with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab&#39;s Enterprise Edition and platform capabilities.</li>\n<li>Owning team execution by defining and tracking key performance indicators, and communicating progress, risks, and priorities clearly to your team, peers, and leadership.</li>\n</ul>\n<p>To succeed in this role, you&#39;ll need:</p>\n<ul>\n<li>Experience mentoring and developing technical team members, including giving and receiving constructive feedback.</li>\n<li>Experience managing or leading technical pre-sales or information technology professionals.</li>\n<li>Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.</li>\n<li>Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.</li>\n<li>Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.</li>\n<li>Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.</li>\n<li>Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.</li>\n<li>Ability and willingness to travel in line with business needs and the company&#39;s travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.</li>\n</ul>\n<p>The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role&#39;s base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.</p>","enriched_at":1777118903292},{"id":"job_2753661c-060","title":"Staff Program Manager, Enterprise Technology & AI","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8517571002","location":"Remote, Bangalore","job_type":"full-time","experience_level":"staff","work_arrangement":"remote","category":"Engineering","description":"<p>As a Staff Program Manager within GitLab&#39;s Enterprise Technology organisation, you will lead the planning, execution, and delivery of complex, cross-functional technology programmes that advance our enterprise IT strategy.</p>\n<p>You&#39;ll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.</p>\n<p>You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programmes that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programmes moving, risks surfaced, and stakeholders informed.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Own end-to-end program management for large-scale or high-complexity Enterprise Technology &amp; AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking</li>\n</ul>\n<ul>\n<li>Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology &amp; AI leadership on a regular cadence, and escalating issues with recommended paths forward</li>\n</ul>\n<ul>\n<li>Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs</li>\n</ul>\n<ul>\n<li>Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams</li>\n</ul>\n<ul>\n<li>Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org</li>\n</ul>\n<ul>\n<li>Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences</li>\n</ul>\n<ul>\n<li>Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery</li>\n</ul>\n<ul>\n<li>Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>8+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology &amp; AI programmes</li>\n</ul>\n<ul>\n<li>Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems</li>\n</ul>\n<ul>\n<li>Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product</li>\n</ul>\n<ul>\n<li>Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed</li>\n</ul>\n<ul>\n<li>Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences</li>\n</ul>\n<ul>\n<li>Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)</li>\n</ul>\n<ul>\n<li>Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus</li>\n</ul>\n<ul>\n<li>Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation</li>\n</ul>\n<h4>About the Team</h4>\n<p>The CIO Enterprise Technology &amp; AI team is GitLab&#39;s central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.</p>\n<p>You&#39;ll join a team that partners closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you&#39;ll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organisation.</p>","enriched_at":1777118870253},{"id":"job_340b8de8-6fb","title":"Lead Commercial Legal Counsel","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8500233002","location":"Remote, US","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Legal","description":"<p>As Lead Commercial Legal Counsel, you&#39;ll play a senior role in GitLab&#39;s commercial contracting work across the Americas. Reporting to the Director, Legal, Commercial, you&#39;ll help GitLab move complex, high-value deals forward by giving practical legal guidance that supports the business while managing risk.</p>\n<p>This is a role with significant ownership: you&#39;ll independently lead strategic transactions, serve as a trusted legal partner to Sales and cross-functional stakeholders, and help shape how the team handles large-enterprise, technology, and AI-related agreements.</p>\n<p>In your first year, you&#39;ll take on some of the region&#39;s most important contracting work, strengthen consistency in how we approach negotiation and risk, and contribute to the tools and guidance that help the broader team work more effectively.</p>\n<p>If you enjoy combining strong legal judgment with business context in a fast-moving, all-remote environment, this role gives you the chance to make a clear impact.</p>\n<p><strong>Responsibilities:</strong> Negotiate complex commercial and technology agreements, including enterprise software, software as a service, partnership, services, consulting, marketing, licensing, data privacy, and AI-related contracts. Own end-to-end legal support for strategic large-enterprise transactions across the Americas, with a focus on AMER Enterprise matters. Advise Sales leadership and cross-functional partners on contract structure, negotiation strategy, and risk allocation. Assess legal and commercial risk in complex transactions and provide clear recommendations, escalation paths, and practical alternatives. Develop and improve templates, playbooks, policies, and supporting documentation that help the team deliver consistent deal execution. Monitor legal and regulatory developments relevant to commercial contracting and translate them into usable guidance for the business. Mentor contract managers and junior legal colleagues by sharing expertise, supporting training, and helping improve team-wide contracting practices.</p>\n<p><strong>Requirements:</strong> Hold a J.D. from an accredited law school and active bar membership in at least one U.S. state. Bring substantial experience in a law firm and/or in-house legal setting focused on commercial and technology transactions. Demonstrate experience negotiating and closing complex enterprise agreements involving software, software as a service, services, partnerships, data privacy, and AI-related terms. Show the ability to manage a high volume of strategic legal matters independently and bring them to resolution with limited supervision. Apply strong judgment in spotting, evaluating, and mitigating legal and business risk in sophisticated contractual matters. Communicate clearly with senior stakeholders and build trusted relationships across Sales and cross-functional teams. Contribute experience creating or improving templates, playbooks, processes, and documentation that support consistent outcomes at scale. Work effectively in a remote, globally distributed environment, and we welcome candidates with transferable experience from different legal and business backgrounds.</p>\n<p><strong>About the team:</strong> The Legal, Commercial team supports GitLab&#39;s go-to-market work by helping the business structure, negotiate, and close commercial agreements in a way that balances growth, customer needs, and risk. This team works closely with Sales and partner functions across regions in an asynchronous, all-remote environment, with shared ownership of contracting guidance, templates, and process improvements that help GitLab scale. For this role, the focus is on leading complex transactions in the Americas while contributing to team-wide consistency and practical legal support across evolving areas such as enterprise technology and AI-related contracting.</p>\n<p><strong>How GitLab will support you:</strong> Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation &amp; Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support</p>","enriched_at":1777118853969},{"id":"job_ae939c18-6c8","title":"Solutions Architect - France","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8520251002","location":"Remote, France","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>As a Senior Solutions Architect, you&#39;ll help customers in the Paris territory solve complex technical challenges and shape long-term success with GitLab.</p>\n<p>Reporting to the Senior Manager on the Solutions Architects team, you&#39;ll act as a trusted technical advisor for assigned accounts by building end-to-end technical strategy, guiding multi-team transformation initiatives, and connecting customer needs to the value of GitLab&#39;s AI-powered DevSecOps platform.</p>\n<p>This is a high-impact role for someone who can combine deep product knowledge, market awareness, and practical customer engagement to support complex opportunities across the region.</p>\n<p>You&#39;ll have the chance to lead strategic conversations that influence technical direction, competitive positioning, and adoption planning.</p>\n<p>In your first year, success will look like building strong technical relationships across your accounts, creating clear customer success plans, and helping teams navigate broad integration and transformation scenarios with confidence.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Lead technical strategy for assigned accounts, acting as a trusted technical advisor across complex customer engagements.</li>\n</ul>\n<ul>\n<li>Facilitate high-value customer sessions such as value stream workshops and business value discussions to align technical solutions with customer goals.</li>\n</ul>\n<ul>\n<li>Develop and execute technical approaches for multi-team, multi-year transformation initiatives involving GitLab.</li>\n</ul>\n<ul>\n<li>Drive competitive analysis and technical positioning for complex opportunities within the Paris territory.</li>\n</ul>\n<ul>\n<li>Collaborate with sales, product, and cross-functional teams to address integration challenges, refine account plans, and represent customer requirements.</li>\n</ul>\n<ul>\n<li>Create customer success plans that support adoption, expansion, and long-term technical outcomes.</li>\n</ul>\n<ul>\n<li>Mentor Solutions Architect team members and contribute to team learning through shared practices, coaching, and knowledge exchange.</li>\n</ul>\n<ul>\n<li>Improve GitLab documentation, demonstrations, and customer-facing technical conversations based on product knowledge, customer feedback, and market trends.</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>Experience solving technical customer issues with broad scope and high complexity across enterprise environments.</li>\n</ul>\n<ul>\n<li>Ability to build and communicate end-to-end technical strategy for assigned accounts, including transformation planning and adoption guidance.</li>\n</ul>\n<ul>\n<li>Knowledge of the GitLab platform and how DevSecOps capabilities connect across the software delivery lifecycle.</li>\n</ul>\n<ul>\n<li>Experience leading workshops and guiding customer conversations that uncover needs, clarify value, and move complex engagements forward.</li>\n</ul>\n<ul>\n<li>Capability to work across sales, product, and other teams to resolve integration questions and support account strategy.</li>\n</ul>\n<ul>\n<li>Skill in competitive positioning, market awareness, and translating industry trends into practical opportunity strategy.</li>\n</ul>\n<ul>\n<li>Strength in mentoring peers, sharing knowledge asynchronously, and contributing to documentation and team learning.</li>\n</ul>\n<ul>\n<li>Openness to candidates with transferable experience from technical consulting, architecture, platform engineering, or related customer-facing roles.</li>\n</ul>\n<h4>About the Team</h4>\n<p>The Solutions Architects team helps customers understand how to use GitLab to solve complex technical and business challenges across the software delivery lifecycle.</p>\n<p>The team works closely with sales, product, and other GitLab teams to guide technical strategy, support adoption planning, and address integration needs for customer accounts.</p>\n<p>As part of a globally distributed, all-remote organization, the team collaborates asynchronously through documentation, issues, merge requests, and internal communication channels, while sharing knowledge across regions.</p>\n<p>The team is focused on helping customers navigate transformation initiatives, strengthening technical positioning in competitive opportunities, and turning customer feedback into better outcomes for both customers and the platform.</p>\n<h4>How GitLab Supports Full-Time Employees</h4>\n<ul>\n<li>Benefits to support your health, finances, and well-being</li>\n</ul>\n<ul>\n<li>Flexible Paid Time Off</li>\n</ul>\n<ul>\n<li>Team Member Resource Groups</li>\n</ul>\n<ul>\n<li>Equity Compensation &amp; Employee Stock Purchase Plan</li>\n</ul>\n<ul>\n<li>Growth and Development Fund</li>\n</ul>\n<ul>\n<li>Parental leave</li>\n</ul>\n<ul>\n<li>Home office support</li>\n</ul>","enriched_at":1777118838324},{"id":"job_f6731e00-2b4","title":"Intermediate Site Reliability Engineer, Cloud Cost Utilization","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8515080002","location":"Remote, United Kingdom","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Engineering","description":"<p>As a Cloud Cost Utilization SRE at GitLab, you will make cloud spending visible, understandable, and actionable across our infrastructure. This role sits at the intersection of engineering and financial accountability, where you will partner with Engineering, Finance, and Product to improve how cloud usage is tracked, attributed, and optimized across GitLab.</p>\n<p>You will build and improve the systems, standards, and workflows that help teams understand the real cost of the services they run. That includes developing resource tagging and labeling approaches, improving billing data quality, and creating tooling that supports better decisions across AWS and GCP.</p>\n<p>In this role, you will work through technical and organizational ambiguity, connect infrastructure data with business context, and help teams act on cost signals with confidence.</p>\n<p>This is a strong fit for someone who enjoys systems thinking, cross-functional collaboration, and building practical solutions in GitLab&#39;s all-remote, asynchronous, and values-driven environment.</p>\n<p>Some examples of our projects include:</p>\n<ul>\n<li>Building cloud billing data pipelines that normalize multi-cloud cost data using the FinOps Open Cost and Usage Specification (FOCUS)</li>\n<li>Improving cloud resource tagging and labeling standards so teams can understand spend by service, environment, and ownership</li>\n<li>Developing cost anomaly detection, forecasting, and alerting workflows that give teams timely insight into infrastructure usage</li>\n<li>Extending observability systems so cost signals can be reviewed alongside reliability and operational data</li>\n</ul>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Design and maintain cloud resource tagging and labeling strategies across GCP and AWS to support accurate cost attribution</li>\n<li>Develop tooling and pipelines to ingest, normalize, and report on cloud billing data using the FOCUS specification</li>\n<li>Automate cost anomaly detection, forecasting, and alerting so engineering teams can respond quickly to changes in infrastructure spend</li>\n<li>Contribute to GitLab&#39;s observability and monitoring stacks, including Prometheus, LGTM (Loki, Grafana, Tempo, and Mimir), and ELK, with a focus on surfacing cost efficiency signals</li>\n<li>Partner with Finance and Engineering leadership to support cloud cost forecasting for planning and budget discussions</li>\n<li>Act as a subject matter expert for cloud cost attribution, tagging strategy, and FOCUS adoption across GitLab Infrastructure</li>\n<li>Collaborate with Finance and Compliance teams on audits, certifications, and financial reporting needs related to cloud infrastructure usage</li>\n<li>Contribute to infrastructure-as-code efforts, including Terraform and Ansible, so cost controls and tagging requirements are built into provisioning workflows from the start</li>\n</ul>\n<p>Requirements include:</p>\n<ul>\n<li>Hands-on experience with cloud cost management in GCP and/or AWS, including billing data, pricing models, and optimization approaches</li>\n<li>Familiarity with, or interest in adopting, the FinOps FOCUS specification for multi-cloud cost analysis</li>\n<li>Experience designing or implementing cloud resource tagging and labeling strategies and improving adoption across teams</li>\n<li>Comfort working across technical and business functions, including Engineering, Finance, and other stakeholders</li>\n<li>Experience with infrastructure as code, including Terraform and Ansible</li>\n<li>Familiarity with observability tooling, including Grafana, and an understanding of how reliability and cost signals can be connected</li>\n<li>Ability to explain technical cost data clearly to non-engineering audiences and support informed decision-making</li>\n<li>A self-directed approach to work, with comfort operating in a fully remote and asynchronous environment</li>\n</ul>","enriched_at":1777118831825},{"id":"job_905014ed-e90","title":"Staff Backend Engineer, Analytics Instrumentation (Golang)","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8508027002","location":"Remote, India","job_type":"full-time","experience_level":"staff","work_arrangement":"remote","category":"Engineering","description":"<p>As a Staff Backend Engineer, you&#39;ll set the technical direction for our instrumentation platform, guiding architecture for a foundational service and mentoring engineers across the company. You&#39;ll establish patterns that help teams build reliable, scalable instrumentation that improves billing accuracy, product insights, and long-term growth.</p>\n<p>Your responsibilities will include:</p>\n<p>Architecting and guiding the design of a unified Go-based instrumentation service, setting the technical direction to replace multiple language-specific SDKs and maintain reliable, high-performance instrumentation across the company.</p>\n<p>Owning the strategy for handling, validating, and improving instrumentation data quality across the system, increasing billing accuracy and strengthening product planning.</p>\n<p>Coordinating mentorship and training initiatives with product development teams across the company, improving adoption of instrumentation best practices and raising the quality and consistency of feature instrumentation.</p>\n<p>Setting reliability and turnaround standards for systems that enable usage billing and instrumentation, contributing to critical-incident on-call coverage, and coordinating post-incident improvements that reduce recurring issues.</p>\n<p>Coordinating cross-functional initiatives across research and development teams and the enterprise data organization, aligning evolving requirements and delivering solutions that serve multiple stakeholders across the company.</p>\n<p>You&#39;ll bring extensive production experience with Go, a proven track record of architecting and shipping large-scale services used by multiple teams, and deep expertise in infrastructure concerns including system reliability, performance optimization at scale, data quality, and observability.</p>","enriched_at":1777032995385},{"id":"job_5c31eece-8df","title":"Senior Backend Engineer (AI), Pipeline Execution","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8514945002","location":"Remote, Canada; Remote, Ireland; Remote, Netherlands; Remote, United Kingdom; Remote, US-Southeast","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>As a Senior Backend Engineer (AI) in the Verify stage at GitLab, you&#39;ll help shape and scale the core infrastructure behind GitLab CI. You&#39;ll play a key role in how we integrate AI into CI/CD workflows, working on features that improve performance, reliability, and usability for people running millions of CI jobs, from small teams to the largest enterprises.</p>\n<p>In this role, you&#39;ll go beyond using AI tools , you’ll design, build, and iterate on AI-assisted and agentic CI experiences. You’ll help define and implement patterns for how we measure success, how we instrument behaviour in production, and how we account for large language model limitations in real-world environments.</p>\n<p>You&#39;ll also help integrate GitLab&#39;s Duo Agent Platform into CI workflows at scale, on a foundation that&#39;s fast, reliable, secure, and observable.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Collaborate with Engineering, Product, and UX partners to refine priorities: where we can move faster, where we’re missing data, and where there’s whitespace to innovate.</li>\n</ul>\n<ul>\n<li>Contribute to defining what success looks like across our AI agents, ensuring we’re not just shipping, but learning from how features perform in production.</li>\n</ul>\n<ul>\n<li>Keep a close eye on the competitive landscape and emerging AI-native DevOps tools, helping us understand what it takes to keep GitLab CI best-in-class in an increasingly agentic world.</li>\n</ul>\n<p>Examples of Agentic CI work we have planned for the upcoming year:</p>\n<ul>\n<li>AI Pipeline Builder, the foundational CI agent that auto-creates pipelines for new projects and serves as the launchpad for onboarding new CI users.</li>\n</ul>\n<ul>\n<li>Automate the Fix a Failing Pipeline flow at scale – from dogfooding on internal GitLab projects through to safe, controlled rollout for customers, solving real infrastructure and scalability challenges.</li>\n</ul>\n<ul>\n<li>Build the instrumentation and observability layer that makes agentic CI trustworthy , trigger volume dashboards, retry rates, cost safeguards , so we can measure what’s working, catch what isn’t, and iterate with confidence.</li>\n</ul>\n<ul>\n<li>Harden the CI pipeline execution infrastructure that these agents depend on: database access patterns, background processing, and job orchestration built to handle the additional load that AI-driven automation introduces at enterprise scale.</li>\n</ul>\n<p>What you’ll do:</p>\n<ul>\n<li>Design, build, and operate backend features that make GitLab CI fast, reliable, and easy to use at scale.</li>\n</ul>\n<ul>\n<li>Implement AI-powered and agentic CI capabilities that integrate with GitLab’s Duo Agent Platform.</li>\n</ul>\n<ul>\n<li>Instrument, monitor, and improve CI systems using data, observability, and safe rollout practices.</li>\n</ul>\n<ul>\n<li>Write secure, well-tested Ruby on Rails code in our monolith, improving existing features while reducing technical debt.</li>\n</ul>\n<ul>\n<li>Collaborate cross-functionally with Product, UX, and Infrastructure, mentoring others and raising engineering standards across the Verify stage.</li>\n</ul>\n<p>What you’ll bring:</p>\n<ul>\n<li>Strong Ruby on Rails backend experience in a large, production codebase.</li>\n</ul>\n<ul>\n<li>In-depth experience building and operating AI-powered backend features in production.</li>\n</ul>\n<ul>\n<li>A data- and observability-driven approach to diagnosing issues, improving reliability, and validating impact.</li>\n</ul>\n<ul>\n<li>Clear written and verbal communication, with a collaborative, mentoring mindset in a remote, async environment.</li>\n</ul>\n<ul>\n<li>Hands-on experience building, running, and debugging high-traffic production systems, ideally in CI, workflow orchestration, or adjacent infrastructure-heavy domains.</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Experience with AI agents or agentic frameworks (for example, LangChain or similar technologies) and building agentic workflows in production environments.</li>\n</ul>\n<ul>\n<li>Strong PostgreSQL skills, including data modeling, query tuning, and scaling large tables through proactive performance investigation and remediation.</li>\n</ul>","enriched_at":1777032940254},{"id":"job_4f37c025-4bd","title":"Solutions Architect, Financial Services","source_url":"https://job-boards.greenhouse.io/gitlab/jobs/8511100002","location":"Remote, North America","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>As a Solutions Architect, you&#39;ll be a trusted advisor to commercial financial services customers across North America, helping them understand how GitLab&#39;s AI-powered DevSecOps platform can meet both their technical and regulatory needs across the full software development lifecycle.</p>\n<p>You&#39;ll guide banks, fintechs, and other financial institutions through modernization and digital transformation, using your technical expertise, understanding of cloud and secure software delivery, and strong customer empathy to connect platform capabilities to risk, compliance, and business outcomes.</p>\n<p>Reporting to a regional Solutions Architect Manager and partnering closely with Account Executives and cross-functional teams, you&#39;ll own technical evaluations (including proofs of value and workshops), shape architectures that fit financial services constraints, and serve as the voice of these customers back to Product Management.</p>\n<p>In your first year, you&#39;ll focus on driving successful GitLab platform adoption in commercial financial services accounts across time zones in North America, influencing revenue growth through solution selling, and building long-term, trust-based relationships that highlight GitLab&#39;s differentiated position in an AI-driven DevSecOps landscape for regulated industries.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab&#39;s AI-powered DevSecOps platform addresses the technical, regulatory, and business needs of commercial financial services customers across the full software lifecycle.</li>\n</ul>\n<ul>\n<li>Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and support for the technical components of tenders, audits, and value stream assessments.</li>\n</ul>\n<ul>\n<li>Collaborate with Account Executives and regional sales teams across North American time zones to shape and execute account strategies that support new customer acquisition and expansion within financial services.</li>\n</ul>\n<ul>\n<li>Build and deepen relationships with technical practitioners and business stakeholders at financial services organizations, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.</li>\n</ul>\n<ul>\n<li>Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices in the context of financial services risk, governance, and compliance expectations.</li>\n</ul>\n<ul>\n<li>Serve as the voice of commercial financial services customers with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap, positioning, and industry-focused solutions.</li>\n</ul>\n<ul>\n<li>Maintain and extend your expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral tailored to financial services customers and partners.</li>\n</ul>\n<ul>\n<li>Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team supporting financial services.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Experience working with customers in technical pre-sales, consulting, or similar roles, guiding organizations through solution design and evaluation.</li>\n</ul>\n<ul>\n<li>Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.</li>\n</ul>\n<ul>\n<li>Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, with the ability to map platform capabilities to financial services use cases and constraints.</li>\n</ul>\n<ul>\n<li>Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.</li>\n</ul>\n<ul>\n<li>Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments for commercial accounts.</li>\n</ul>\n<ul>\n<li>Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers across North American time zones.</li>\n</ul>\n<ul>\n<li>Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.</li>\n</ul>\n<ul>\n<li>Motivation to continuously develop 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