{"data":{"company":{"name":"FWD Group","slug":"fwd-group","logo_url":"https://logos.yubhub.co/fwd.com.png","canonical_domain":"fwd.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":29,"categories":[{"category":"insurance","count":10},{"category":"finance","count":10},{"category":"engineering","count":5},{"category":"social care","count":1},{"category":"human resources","count":1},{"category":"events & av production","count":1},{"category":"data science","count":1}],"experience_levels":[{"level":"senior","count":24},{"level":"mid","count":4}],"work_arrangements":[{"arrangement":"onsite","count":3}],"top_titles":[{"title":"Underwriting Support","count":1},{"title":"Technical Lead - Employee Benefit Business","count":1},{"title":"System Analyst & Developer","count":1},{"title":"Senior Enterprise Leadership Role - Reinsurance Strategy, Capital Management and Regulatory Capital Framework","count":1},{"title":"Sales Support Coordinator","count":1},{"title":"Recruitment Strategic Director","count":1},{"title":"Private Market Investment Manager","count":1},{"title":"Private Market Investment Analyst","count":1},{"title":"Manager, eCommerce","count":1},{"title":"Investment Portfolio Manager","count":1},{"title":"Investment Governance Specialist","count":1},{"title":"Investigation Team Lead","count":1},{"title":"Insurance Business Development","count":1},{"title":"Head of Group Investment Management","count":1},{"title":"Group Vice President, Global High Net Worth Operating Office","count":1}],"locations":[{"location":"hong kong","count":28},{"location":"taikoo shing (group office","count":1}],"skills":[{"skill":"Project Management","required":4,"preferred":1,"total":5},{"skill":"English","required":5,"preferred":0,"total":5},{"skill":"Risk Management","required":5,"preferred":0,"total":5},{"skill":"PowerPoint","required":5,"preferred":0,"total":5},{"skill":"Azure","required":3,"preferred":2,"total":5},{"skill":"CFA","required":0,"preferred":4,"total":4},{"skill":"Compliance","required":4,"preferred":0,"total":4},{"skill":"Cantonese","required":4,"preferred":0,"total":4},{"skill":"AWS","required":2,"preferred":2,"total":4},{"skill":"Power BI","required":2,"preferred":1,"total":3},{"skill":"Interpersonal Skills","required":3,"preferred":0,"total":3},{"skill":"Life Insurance","required":2,"preferred":1,"total":3},{"skill":"Financial Modelling","required":3,"preferred":0,"total":3},{"skill":"Excel","required":3,"preferred":0,"total":3},{"skill":"MongoDB","required":2,"preferred":1,"total":3},{"skill":"Data Analysis","required":3,"preferred":0,"total":3},{"skill":"Bloomberg","required":2,"preferred":1,"total":3},{"skill":"MS Office","required":2,"preferred":0,"total":2},{"skill":"Analytical Skills","required":2,"preferred":0,"total":2},{"skill":"CPA","required":0,"preferred":2,"total":2}],"salary_stats":null,"job_types":[{"type":"full-time","count":29}],"latest_jobs":[{"id":"job_4447f24f-9cb","title":"Administrative Manager - New Business Underwriting","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Senior-Manager--Manager--New-Business-Administration--Life-Operations_JR-0028516-1","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":"onsite","category":"Insurance","description":"<p>We are seeking an experienced Administrative Manager to oversee new business underwriting at FWD Group&#39;s Hong Kong office, located in the FWD Tower.</p>\n<p><strong>Job Summary:</strong> As an Administrative Manager, you will lead a team of administrative staff and manage the administrative processes associated with new business applications. You will ensure timely and accurate completion of applications, identify process improvements, and collaborate with underwriters, sales teams, and other departments.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Oversee administrative processes for new business applications</li>\n<li>Lead and manage a team of administrative staff</li>\n<li>Identify and implement process improvements</li>\n<li>Ensure compliance with industry regulations and company policies</li>\n<li>Collaborate with underwriters, sales teams, and other departments</li>\n<li>Monitor data accuracy and quality</li>\n<li>Generate and analyze reports on new business performance</li>\n<li>Address client, broker, and agent queries</li>\n<li>Perform user acceptance tests on system enhancements</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Business Administration, Finance, or a related field</li>\n<li>Minimum 5 years&#39; experience in an administrative or managerial role within the life insurance industry</li>\n<li>Strong leadership and team management skills</li>\n<li>Excellent organizational and multitasking abilities</li>\n<li>High attention to detail and accuracy</li>\n<li>Strong communication and interpersonal skills</li>\n<li>Proficiency in using insurance software and Microsoft Office Suite</li>\n<li>Ability to analyze data and generate meaningful reports</li>\n<li>Knowledge of industry regulations and compliance standards</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>5-day workweek</li>\n<li>20-22 days annual leave</li>\n<li>Excellent learning and development opportunities</li>\n<li>Attractive salary package</li>\n</ul>","enriched_at":1793993975124},{"id":"job_21c84b97-7b9","title":"Sales Support Coordinator","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Manager--Corporate-Distribution-Channel_JR-0028518","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Insurance","description":"<p>We are seeking a Sales Support Coordinator to serve as a conduit between internal communication and frontline sales.</p>\n<p>The successful candidate will improve customer satisfaction by optimizing processing time and content, uplift business volume, and achieve service to sales goals.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Serving as a liaison between internal communication and frontline sales</li>\n<li>Improving customer satisfaction by optimizing processing time and content</li>\n<li>Uplifting business volume and achieving service to sales goals</li>\n<li>Collaborating with other departments to optimize the sales process</li>\n<li>Assisting in handling enquiries and pending cases of the Sales team</li>\n<li>Supporting DMTM teams on case management</li>\n<li>Communicating with compliance to formulate effective sales policies</li>\n</ul>\n<p>The ideal candidate will have:</p>\n<ul>\n<li>At least 5 years of CS/sales-related working experience in the insurance industry</li>\n<li>Knowledge of Life Insurance products and back-end operations</li>\n<li>Customer-focused, mature, independent, and able to work under pressure</li>\n<li>Strong communication and interpersonal skills</li>\n<li>Strong stakeholder management experience</li>\n<li>Accurate, attention to detail, and a good team player</li>\n<li>Positive attitude and problem-solving skills</li>\n</ul>\n<p>We offer a competitive package, including a 5-day workweek, 20-22 days of annual leave, excellent learning and development opportunities, and an attractive salary.</p>","enriched_at":1793993959417},{"id":"job_a0da02ac-d8c","title":"Manager, eCommerce","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Manager--eCommerce_JR-0028084","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Engineering","description":"<p>As Manager, eCommerce, you will lead the development and delivery of eCommerce platform initiatives and enhancements, ensuring high-quality solutions that meet business requirements.</p>\n<p>You will manage a team of developers and work closely with platform owners, business stakeholders, QA, and DevOps to deliver projects that drive best-in-class digital sales and marketing capabilities.</p>\n<p>Focus will be on hands-on technical leadership, project delivery, and continuous improvement of the eCommerce platform&#39;s performance and reliability.</p>\n<p>Key accountabilities include:</p>\n<ul>\n<li>Leading the eCommerce development team to deliver new initiatives, change requests, and production support with high quality and in line with business requirements.</li>\n<li>Providing technical leadership in solution design, implementation, and troubleshooting for eCommerce projects.</li>\n<li>Ensuring all deliverables adhere to technical design, coding standards, and security requirements.</li>\n<li>Hands-on technical implementation (coding) and concurrently overseeing development team across different offices and geographies to ensure quality deliverables.</li>\n<li>Overseeing source code management activities (branching, merging, commits) and ensuring compliance with established standards.</li>\n<li>Collaborating with platform owners, business stakeholders, QA, and DevOps to deliver regional eCommerce solutions that support business growth.</li>\n<li>Identifying opportunities for process optimization and continuous improvement in platform performance and operational efficiency.</li>\n<li>Managing project priorities, deadlines, and deliverables across multiple markets.</li>\n<li>Acting as a subject matter expert to coach and mentor team members, ensuring timely and high-quality project delivery.</li>\n<li>Supporting the implementation of new technologies and best practices to enhance the robustness and scalability of the eCommerce platform.</li>\n<li>Ensuring compliance with regulatory guidelines, including code scanning and vulnerability resolution prior to go-live.</li>\n</ul>\n<p>Qualifications and experience required include:</p>\n<ul>\n<li>Preferably a bachelor&#39;s degree in an IT-related discipline.</li>\n<li>Strong technical full-stack technology knowledge with proven track records (minimum 4-6 years of hands-on technical experience).</li>\n<li>Experience in leading medium to large project teams (3-7 members) involving end-to-end delivery.</li>\n<li>Experience in detailed system design, database design, and architecture.</li>\n</ul>\n<p>Required knowledge and technical skills include:</p>\n<ul>\n<li>Solid hands-on technical skill with capability to troubleshoot and drill down into detail.</li>\n<li>Minimum 4-6 years of hands-on technical skillsets in modern JavaScript frameworks (e.g., ReactJs, NextJS), TypeScript, NodeJs framework (e.g., NestJs), cloud technologies (e.g., AWS, Azure), and Kubernetes.</li>\n<li>Exposure to SEO, analytics, and performance optimization.</li>\n<li>TDD.</li>\n<li>Good knowledge of system design and documentation.</li>\n<li>Strong interpersonal skills to engage and manage various stakeholders.</li>\n<li>Meticulous, committed.</li>\n<li>Able to work under extreme pressure and tight timelines.</li>\n<li>Solid experience in project delivery (minimally 3 medium to large-scale projects).</li>\n<li>Good experience in level 2 and 3 production support.</li>\n<li>Adequate security knowledge in cybersecurity aspects such as source code and penetration test scanning vulnerability resolution.</li>\n<li>Good experience in agile methodologies - Scrum.</li>\n</ul>","enriched_at":1793993936333},{"id":"job_e3bc7c77-b02","title":"Business Intelligence Specialist","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Senior-Specialist--Business-Intelligence_JR-0027960","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Data Science","description":"<p>We are looking for a hands-on Business Intelligence Specialist to join our team.</p>\n<p>As a Business Intelligence Specialist at FWD Group, you will be responsible for planning, managing, designing, developing, delivering, and monitoring data models for FWD countries across the Asia Pacific region.</p>\n<p><strong>Key Accountabilities:</strong></p>\n<ul>\n<li>Collect and analyze data from multiple sources to identify patterns, trends, and key insights relevant to business objectives</li>\n<li>Use statistical techniques and data mining methods to uncover valuable information from complex datasets</li>\n<li>Collaborate with data engineers to ensure data accuracy and consistency</li>\n<li>Design and develop interactive dashboards and reports using BI tools such as Databrick AI/BI, Power BI, QlikView to present data-driven insights to stakeholders</li>\n<li>Customize visualizations to meet specific business needs, ensuring clarity and usability</li>\n<li>Work with data engineers to define data requirements and specifications for ETL processes</li>\n<li>Validate and transform data to facilitate efficient analysis and reporting</li>\n<li>Address data integration issues and contribute to data infrastructure enhancements</li>\n<li>Engage with business stakeholders to understand their data needs and objectives</li>\n<li>Translate business requirements into technical specifications and data models</li>\n<li>Implement data governance best practices to ensure data accuracy, consistency, and security</li>\n<li>Conduct regular data quality checks and take corrective actions as necessary</li>\n<li>Create compelling visualizations and data-driven stories to communicate complex insights effectively to non-technical stakeholders</li>\n<li>Ensure visualizations adhere to best practices in data storytelling</li>\n<li>Provide training and support to business users on BI tools, enabling self-service analytics capabilities</li>\n<li>Troubleshoot and resolve BI tool-related issues as needed</li>\n<li>Propose and implement enhancements to existing BI processes and solutions</li>\n</ul>\n<p><strong>Qualifications/Experience:</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in IT, Computer Science, Information Systems, or a related field</li>\n<li>More than 3 years of proven experience as a Business Intelligence Specialist, showcasing expertise in data analysis and BI tools</li>\n<li>Proficiency in BI tools such as Databrick AI/BI, Power BI, QlikView, or similar</li>\n<li>Strong SQL skills and experience with relational databases</li>\n<li>Familiarity with data warehousing concepts and ETL processes</li>\n<li>Solid understanding of data visualization best practices and design principles</li>\n<li>Excellent analytical and problem-solving abilities</li>\n<li>Strong communication and interpersonal skills to collaborate effectively with diverse teams and stakeholders</li>\n<li>Ability to manage multiple projects, prioritize tasks, and work independently</li>\n</ul>","enriched_at":1793993898179},{"id":"job_e34dcef2-fdf","title":"Financial Risk Management Intern","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Co-op-Intern--Risk-Management_JR-0028233-1","location":"Hong Kong","job_type":"full-time","experience_level":null,"work_arrangement":null,"category":"Finance","description":"<p>We are looking for a Financial Risk Management Intern who is detail-oriented and with a strong aptitude for working with data.</p>\n<p>This position provides exposure to Bloomberg and a valuable foundational understanding in financial risk management and investment governance.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop automation tools for investment breach identification, streamline the data consolidation and validation processes for management reporting.</li>\n<li>Support the enhancement of pre-trade compliance rules in Bloomberg to ensure adherence to regulatory requirements and internal limits, including testing and reconciliation.</li>\n<li>Assist in consolidating the Asset and Liability Management Committee (&quot;ALMCO&quot;)&#39;s documentation and record keeping for easier tracking.</li>\n</ul>\n<p>The Person:</p>\n<ul>\n<li>Final year or penultimate year students from all disciplines.</li>\n<li>Excellent communication and interpersonal skills.</li>\n<li>Ability to work in a fast-paced environment.</li>\n<li>Detail-minded, well-organized, and attentive to accuracy and quality of work.</li>\n<li>Strong command of spoken and written Cantonese and English.</li>\n<li>Proficiency in Microsoft Word, Excel and PowerPoint.</li>\n</ul>","enriched_at":1793993870988},{"id":"job_4d91ebf8-7b5","title":"Case Management Officer","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Pacific-Place/Assistant-Manager--Senior-Officer--New-Business-Support--Strategic-Partnership_JR-0027782","location":"Hong Kong","job_type":"full-time","experience_level":"mid","work_arrangement":null,"category":"Insurance","description":"<p>We are seeking a Case Management Officer to oversee end-to-end processing of new business sales, premium financing documentation, and after-sales policy services.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Manage and resolve application and policy-related enquiries from business partners promptly and accurately</li>\n<li>Deliver case management services, including tracking, follow-up, and closure of pending cases with business partners and internal teams</li>\n<li>Generate, analyze, and present pending case reports for management review and decision-making</li>\n<li>Identify and implement process improvements to enhance daily operations and service quality</li>\n<li>Provide effective and efficient support to ensure smooth operations within Strategic Partnerships</li>\n<li>Participate in ad hoc projects and initiatives as assigned by the section head</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Degree holder or equivalent qualification</li>\n<li>Minimum 3–5 years of experience in life insurance operations, preferably in case management, middle-office operations, sales support, customer service, or policy servicing</li>\n<li>Demonstrated experience in case handling and management, with a solid understanding of related workflows and processes</li>\n<li>Strong business acumen and customer-focused mindset</li>\n<li>Experience with underwriting authority is an advantage</li>\n<li>Strong team player with flexibility to work overtime when required</li>\n<li>Effective communication, stakeholder management, and problem-solving skills</li>\n<li>Proficient in MS Office applications (Excel, Word, PowerPoint)</li>\n<li>Excellent command of written and spoken English; Putonghua is an advantage</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>5-day work</li>\n<li>20-22 days annual leaves</li>\n<li>Excellent learning &amp; development opportunities</li>\n<li>Attractive package</li>\n</ul>","enriched_at":1793950241756},{"id":"job_9472f47e-d1c","title":"Investment Governance Specialist","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Manager--Investment-Governance--Transaction-Management---Transformation--Investment_JR-0028071","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>FWD Group, a leading pan-Asian life and health insurance business, is seeking an Investment Governance Specialist to support the Head of Investment Governance. The successful candidate will play a crucial role in designing, maintaining, and enhancing the investment governance framework.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Support the Head of Investment Governance in developing and implementing the investment governance framework, including governance standards, operating procedures, and escalation protocols.</li>\n<li>Conduct pre-trade and post-trade governance checks, monitor limits, identify breaches, and report to ensure investment activities comply with approved mandates, policies, and regulatory requirements.</li>\n<li>Maintain and update investment-related documentation, such as investment policies, procedures, and governance papers.</li>\n<li>Collaborate with stakeholders, including investment teams, risk management, and compliance, to embed governance standards into day-to-day investment activities.</li>\n<li>Prepare and disseminate internal and external reports, including governance dashboards and regulatory submissions.</li>\n</ul>\n<p>The Person:</p>\n<ul>\n<li>Bachelor&#39;s degree in finance, economics, accounting, or a related discipline; CFA, FRM, CPA, or legal/compliance-related qualification is preferred.</li>\n<li>Minimum 6-10 years of experience in investment governance, investment operations, risk management, or a related field.</li>\n<li>Strong understanding of investment governance frameworks, investment mandates, and regulatory requirements.</li>\n<li>Excellent communication and stakeholder management skills.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>5-day workweek</li>\n<li>20-22 days of annual leave</li>\n<li>Excellent learning and development opportunities</li>\n<li>Attractive salary package</li>\n</ul>\n<p>We offer equal opportunities and do not discriminate based on race, gender, disability, or family status.</p>","enriched_at":1793950211315},{"id":"job_911527c2-30c","title":"Investment Portfolio Manager","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Senior-Manager-Associate-Director--Public-Markets-Deployment---Portfolio-Implementation--Investment_JR-0027547","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>FWD Group, a leading pan-Asian life and health insurance business, is seeking an experienced Investment Portfolio Manager to drive the deployment of public asset investments across various asset classes.</p>\n<p>The successful candidate will be responsible for:</p>\n<ul>\n<li>Driving the deployment of public asset investments in line with approved Strategic Asset Allocation (SAA), Tactical Asset Allocation (TAA), risk appetite, and portfolio guidelines</li>\n<li>Maintaining active dialogue with bank counterparties, asset manager partners, and market participants to source investment ideas and identify deployment opportunities</li>\n<li>Translating SAA and TAA decisions into actionable portfolio implementation plans</li>\n<li>Partnering with Group and local stakeholders to align deployment priorities with liability needs and cashflow forecasts</li>\n<li>Supporting execution across public markets by coordinating with external managers and internal teams</li>\n<li>Monitoring market conditions and portfolio positioning to support timely deployment and tactical portfolio actions</li>\n<li>Preparing portfolio implementation updates and investment recommendations for senior management</li>\n<li>Tracking and reviewing external manager activities and adherence to agreed guidelines</li>\n<li>Contributing to investment transformation and process improvement initiatives</li>\n</ul>\n<p>The ideal candidate will have:</p>\n<ul>\n<li>Bachelor&#39;s degree in finance, economics, accounting, actuarial science, or a relevant discipline</li>\n<li>Minimum of 10 years&#39; experience in investment management, public markets, or a related finance discipline</li>\n<li>Solid understanding of public asset classes, including fixed income, credit, equities, and derivatives</li>\n<li>Strong execution mindset and attention to detail</li>\n<li>Excellent communication and stakeholder management skills</li>\n<li>Proficient in Bloomberg, Microsoft Excel, PowerPoint, Power BI, and other investment analytics or portfolio management tools</li>\n</ul>\n<p>We offer a competitive salary package, 5-day workweek, 20-22 days annual leave, and excellent learning and development opportunities.</p>","enriched_at":1793950191202},{"id":"job_f8074496-75e","title":"Group Vice President, Global High Net Worth Operating Office","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---Taikoo-Shing-Group-Office/Group-Vice-President--Global-High-Net-Worth-Operating-Office_JR-0027943","location":"Taikoo Shing (Group Office","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Insurance","description":"<p>FWD Group, a leading pan-Asian life and health insurance provider, is seeking a Group Vice President for its Global High Net Worth (HNW) Operating Office. This strategic role involves owning the operating engine that executes FWD&#39;s HNW strategy across multiple markets, including Hong Kong, Singapore, Bermuda, and future hubs like Dubai.</p>\n<p>The successful candidate will provide end-to-end ownership of the HNW value chain, encompassing distribution, underwriting, new business and case management, policy administration, client service, and compliance. They will also focus on building a centralized HNW platform that embeds common workflows, governance, and service standards.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li><strong>Operating Model &amp; Transformation</strong>: Design, build, and continuously improve the target operating model across all HNW hubs, ensuring common workflows and governance.</li>\n<li><strong>Underwriting, New Business &amp; Case Management</strong>: Oversee underwriting and manage case intake through to policy issue, ensuring efficient processes.</li>\n<li><strong>Policy Administration &amp; Client Service</strong>: Ensure accurate policy administration and high-quality client servicing.</li>\n<li><strong>Compliance, Finance &amp; Controls</strong>: Embed compliance and maintain a strong control environment.</li>\n<li><strong>Technology &amp; Platform</strong>: Drive the delivery and adoption of a single HNW technology platform.</li>\n<li><strong>Leadership &amp; Stakeholder Management</strong>: Build and lead a multi-hub operating team and partner with various stakeholders.</li>\n</ul>\n<p><strong>Qualifications / Experience:</strong></p>\n<ul>\n<li>Senior operations or transformation leadership experience in life insurance, private banking, or wealth management, preferably within the HNW/UHNW segment.</li>\n<li>Deep understanding of the HNW value chain and experience in building and scaling multi-hub operating models.</li>\n<li>Strong grasp of compliance, controls, and regulatory expectations across multiple markets.</li>\n<li>Experience delivering technology platforms and driving automation in a regulated environment.</li>\n</ul>\n<p><strong>Knowledge &amp; Technical Skills:</strong></p>\n<ul>\n<li>Strategic and commercial mindset with the ability to link operational performance to financial performance.</li>\n<li>Excellent stakeholder management and influencing skills.</li>\n<li>Strong people leadership abilities to build, motivate, and develop teams across different time zones and cultures.</li>\n</ul>","enriched_at":1793950170375},{"id":"job_d8e0ec9c-0c6","title":"Cloud Infrastructure Engineer","source_url":"https://fwd.wd3.myworkdayjobs.com/en-US/FWDcareersite/job/Hong-Kong---FWD-Tower/Assistant-Manager--Infrastructure-Architecture---Delivery_JR-0028320","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Engineering","description":"<p>This role is responsible for delivering, operating, and improving enterprise infrastructure and cloud platforms, covering Azure monitoring and observability, cloud connectivity, hybrid identity, platform support, and automation.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Manage assigned infrastructure work from requirement analysis and design through implementation, testing, production handover, and review.</li>\n<li>Deliver Azure infrastructure, connectivity, monitoring, identity, and platform requirements for business and application projects.</li>\n<li>Operate and improve Azure Managed Grafana, Azure Monitor, Log Analytics, Application Insights, dashboards, alerts, reports, and monitoring integrations.</li>\n<li>Manage Azure connectivity components, including VNets, subnets, route tables, Private Endpoints, Private DNS Zones, and firewall dependencies.</li>\n<li>Support Azure PaaS services, Microsoft Power Platform, Microsoft Fabric, hybrid identity, and certificate lifecycle management.</li>\n<li>Provide L2/L3 support, investigate incidents, perform root-cause analysis, and coordinate resolution with internal teams, Microsoft, service providers, and vendors.</li>\n<li>Prepare implementation plans, change requests, risk assessments, test procedures, rollback plans, SOPs, runbooks, diagrams, and handover documents.</li>\n<li>Use Infrastructure as Code, scripting, Git-based configuration management, reusable templates, and automation to improve consistency, control, and efficiency.</li>\n<li>Manage vendor deliverables, technical proposals, quotations, service quality, risks, dependencies, and progress reporting.</li>\n<li>Support service governance, security reviews, production-readiness checks, operational acceptance, and continuous improvement.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>At least five years of hands-on experience in infrastructure or cloud engineering, preferably in a regulated enterprise environment.</li>\n<li>Strong knowledge of Microsoft Azure infrastructure, networking, identity, role-based access control, and PaaS services.</li>\n<li>Practical experience with Azure Managed Grafana, Azure Monitor, Log Analytics, Application Insights, KQL, dashboards, alerts, and diagnostic settings.</li>\n<li>Experience with Active Directory, ADFS, Web Application Proxy, SAML, OAuth, application registrations, service principals, and certificate-based authentication.</li>\n<li>Experience with automation and Infrastructure as Code using tools such as Terraform, ARM templates, Azure CLI, PowerShell, Python, and Git.</li>\n<li>Strong troubleshooting, analytical, documentation, communication, and vendor-management skills.</li>\n<li>Working knowledge of Microsoft Power Platform and Microsoft Fabric infrastructure dependencies is an advantage.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>5-day workweek</li>\n<li>20-22 days annual leave</li>\n<li>Excellent learning and development opportunities</li>\n<li>Attractive salary package</li>\n</ul>","enriched_at":1793950147487}],"category_normalised":[{"category":"insurance","count":10},{"category":"finance","count":10},{"category":"engineering","count":5},{"category":"social care","count":1},{"category":"human resources","count":1},{"category":"events & av production","count":1},{"category":"data 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