{"data":{"company":{"name":"Forward","slug":"forward","logo_url":"https://logos.yubhub.co/forwardnetworks.com.png","canonical_domain":"forwardnetworks.com","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[{"title":"The Central Synagogue attack had no clear connection to Mamdani. 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to help drive adoption and understanding of Forward&#39;s automation capabilities across customers, partners, and the broader network engineering community.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Partner with Product Management to define, validate, and shape automation-related capabilities and use cases.</li>\n<li>Design and evangelize customer workflows that realize the value of automation features, including NQE (Network Query Engine), APIs, and CI/CD-driven verification.</li>\n<li>Enhance existing product integrations and build new ones to expand automation and interoperability across the broader network and IT ecosystem.</li>\n<li>Build and maintain lab environments to support demos, technical validation, and automation use-case exploration.</li>\n<li>Develop high-quality technical collateral for internal audiences, including training materials, demo guides, and sales enablement content.</li>\n<li>Collaborate with Marketing to create external-facing assets such as whitepapers, solution briefs, blogs, presentations, and videos.</li>\n<li>Enable Sales and Solutions teams with automation-focused demos, messaging, and technical training.</li>\n<li>Represent Forward at customer meetings, webinars, and industry events, including networking and automation conferences and trade shows.</li>\n<li>Contribute thought leadership on network automation trends and Forward&#39;s role in modern NetDevOps and intent-based networking architectures.</li>\n<li>Gather field and market feedback to influence product roadmap and automation positioning.</li>\n</ul>\n<h3>Required Qualifications</h3>\n<ul>\n<li>8+ years of experience as a Technical Marketing Engineer, Sales Engineer, Network Engineer, or similar customer-facing technical role.</li>\n<li>Strong understanding of enterprise networking concepts, including routing, switching, and network change management.</li>\n<li>Experience with NetDevOps practices, CI/CD pipelines, or infrastructure-as-code workflows applied to networking.</li>\n<li>Familiarity with source control (Git), API integration, and building automation against network data models.</li>\n<li>Hands-on experience with network automation tooling and frameworks (e.g., Ansible, Terraform, Python, REST APIs, or similar).</li>\n<li>Experience working with complex enterprise networks across on-prem, virtualized, and cloud environments.</li>\n<li>Hands-on experience with at least one major cloud platform and familiarity with virtualization and containerized environments.</li>\n<li>Proven ability to build and operate lab environments for demos and technical validation.</li>\n<li>Excellent communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.</li>\n<li>Bachelor&#39;s degree in Computer Science, Engineering, Networking, or a related field.</li>\n<li>Ability to work effectively across Product, Sales, and Marketing teams.</li>\n</ul>\n<h3>Preferred Qualifications</h3>\n<ul>\n<li>Working knowledge of data query and transformation languages (e.g., GraphQL, JSONPath, or a query engine such as Forward&#39;s NQE).</li>\n<li>Familiarity with AI/ML concepts and hands-on experience exploring AI-driven use cases in network operations or data analysis.</li>\n<li>Working knowledge of Linux administration.</li>\n<li>Familiarity with Forward or similar network visibility, verification, or analytics platforms.</li>\n<li>Experience presenting at conferences, webinars, or customer-facing technical events.</li>\n</ul>\n<p>The base pay range for this role is between $200,000 and $230,000.</p>","enriched_at":1789506296086},{"id":"job_586d7ca4-e48","title":"Senior Director, Product Engineering","source_url":"https://job-boards.greenhouse.io/forwardnetworks/jobs/7991521003","location":"Santa Clara, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Forward is looking for a Senior Director of Engineering to lead its Applications engineering organization.</p>\n<p>The successful candidate will own an organization of approximately 40 engineers across the US and India, responsible for the customer-facing application layer of the Forward platform.</p>\n<h4>Responsibilities</h4>\n<h5>Lead and Scale the Applications Organization</h5>\n<ul>\n<li>Lead an approximately 40-person engineering organization across the US and India, including engineering managers and senior technical leaders.</li>\n<li>Build a leadership structure that scales, with clear ownership, accountability, and fast decision-making.</li>\n<li>Coach and develop engineering managers into strong leaders of people, technology, and execution.</li>\n<li>Recruit, retain, and develop exceptional talent and build a cohesive engineering culture across geographies and time zones.</li>\n<li>Create a culture of ownership, technical excellence, accountability, and continuous improvement.</li>\n</ul>\n<h5>Own Product Engineering and Delivery</h5>\n<ul>\n<li>Own Forward&#39;s application development end to end: requirements and architecture through implementation, testing, release, and ongoing improvement.</li>\n<li>Partner with Product Management and UX on product direction, scope, priorities, and delivery plans.</li>\n<li>Establish realistic plans and estimates, identify dependencies and risks early, and drive predictable execution.</li>\n<li>Communicate progress, tradeoffs, risks, and changes clearly to engineering and company leadership.</li>\n</ul>\n<h5>Drive Technical Excellence and Quality</h5>\n<ul>\n<li>Provide technical leadership across a modern application stack, including Java backend services and Svelte-based frontend applications.</li>\n<li>Partner closely with Distinguished Engineers and other senior technical leaders to establish and evolve architecture and engineering standards.</li>\n<li>Hold the organization to high standards for performance, scalability, security, maintainability, and user experience.</li>\n<li>Own release readiness and product quality , feature validation, automated testing, regression coverage, performance, security, production readiness.</li>\n<li>Drive continuous improvement in engineering practices.</li>\n</ul>\n<h5>Build an AI-Native Engineering Organization</h5>\n<ul>\n<li>Continue evolving how the organization applies AI across the software development lifecycle.</li>\n<li>Encourage experimentation with AI-assisted development while establishing practices that produce measurable improvements.</li>\n</ul>\n<h4>Requirements</h4>\n<ul>\n<li>10+ years of software engineering experience, including 5+ years leading engineering teams and managers.</li>\n<li>Experience leading a sizable, multi-team engineering organization and scaling both the organization and its leadership structure.</li>\n<li>Strong technical background building sophisticated enterprise software.</li>\n<li>Track record of delivering complex software products with accountability for schedule, quality, and technical outcomes.</li>\n<li>Experience partnering closely with Product Management and UX/Design.</li>\n<li>Strong organizational and planning skills across multiple initiatives.</li>\n<li>Excellent written and verbal communication.</li>\n<li>A leadership style built around ownership, high standards, transparency, and developing strong leaders.</li>\n</ul>\n<h4>Nice to Have</h4>\n<ul>\n<li>Experience building on-premises or self-hosted enterprise software.</li>\n<li>Experience leading engineering organizations distributed across the US and India.</li>\n<li>Experience building applications using Java and modern frontend frameworks.</li>\n<li>Experience with networking concepts.</li>\n<li>Experience applying AI tools across the software development lifecycle.</li>\n</ul>\n<h4>Location and Compensation</h4>\n<p>This is a regular, full-time position with Forward, headquartered in Santa Clara, California. The base salary range is $270,000 – $350,000 per year.</p>","enriched_at":1789153468523},{"id":"job_5e0e84d0-ddf","title":"Senior Accountant","source_url":"https://job-boards.greenhouse.io/forwardnetworks/jobs/7980713003","location":"Santa Clara, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>Forward is looking for a Senior Accountant to join their Finance team.</p>\n<p>The Senior Accountant will be responsible for preparing day-to-day transactions, monthly balance sheet reconciliations, and detailed income statement analysis.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Preparing day-to-day transactions such as accounts payable and receivable, prepaid expenses, and fixed assets</li>\n<li>Preparing monthly balance sheet reconciliations and detailed income statement analysis</li>\n<li>Assisting in preparing financial reports, account reconciliations, and audit preparations</li>\n<li>Managing and taking responsibility for transactional accounting processes such as Procure-to-Pay and Order-to-Cash</li>\n<li>Developing accounting policies and procedures</li>\n<li>Working on ad hoc projects to support the development of the company</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Strong GAAP knowledge, particularly in revenue recognition for SaaS companies (ASC 606)</li>\n<li>Experience working in a fast-growth startup environment and being a self-starter</li>\n<li>Critical thinking and analytical skills, including the ability to detect patterns and interpret incomplete data</li>\n<li>Ability to work in a diverse environment and adapt to shifting priorities</li>\n<li>Bachelor&#39;s degree in Accounting</li>\n<li>3+ years of relevant experience, preferably a mix of public accounting and private industry experience</li>\n<li>Exceptional attention to detail and project management skills</li>\n<li>Proficiency with Netsuite, Microsoft and Google Suite, Ramp, Floqast, etc.</li>\n<li>Active CPA or pursuing license</li>\n<li>Prior experience at a start-up</li>\n</ul>\n<p>This is a hybrid role requiring two days per week onsite at the Santa Clara office.</p>\n<p>The base pay range for this role is between $110,000 and $130,000, depending on skills, qualifications, experience, and location.</p>","enriched_at":1788538956300},{"id":"job_6cd84b9e-8dd","title":"Revenue Operations Manager","source_url":"https://job-boards.greenhouse.io/forwardnetworks/jobs/7964203003","location":"Santa Clara, CA","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>Forward was founded in 2013 by four Stanford Ph.D.s, building the industry&#39;s first network digital twin: a mathematically accurate model of the production network.</p>\n<p>We&#39;re hiring a Revenue Operations Manager to be the operational backbone connecting our Sales and Customer Success organizations.</p>\n<h3>What You&#39;ll Do</h3>\n<p>Partner with Field Leadership</p>\n<ul>\n<li>Partner closely with Sales &amp; CS leadership to help them operate their business effectively and achieve their goals</li>\n<li>Support territory and account planning, quota setting, and capacity modeling in partnership with Sales leadership</li>\n<li>Build renewal and expansion forecasting models with CS leadership, flagging at-risk accounts and revenue early</li>\n<li>Contribute to annual and quarterly GTM planning cycles, including segmentation and coverage models</li>\n</ul>\n<p>Design Efficient Processes</p>\n<ul>\n<li>Own and continuously improve CRM (e.g., Salesforce) and CS platform architecture, ensuring data integrity across the customer lifecycle from opportunity creation through renewal</li>\n<li>Design and maintain the processes that govern handoffs between Sales and CS , quote to cash, onboarding, QBR cadences, renewal and expansion workflows</li>\n<li>Identify and eliminate manual, error-prone processes; build scalable workflows and automations as the team grows</li>\n</ul>\n<p>Develop Reporting &amp; Analytics</p>\n<ul>\n<li>Build and maintain dashboards and reporting for pipeline health, forecast accuracy, sales productivity, net revenue retention, churn/expansion, and customer health scores</li>\n<li>Partner with Sales and CS leaders to define and track the metrics that matter , quota attainment, ARR by segment, gross/net retention, time-to-value, renewal rates</li>\n<li>Deliver regular business reviews and ad hoc analysis to leadership, translating data into clear operational recommendations</li>\n</ul>\n<p>Establish Cross-Functional Partnerships</p>\n<ul>\n<li>Act as the connective tissue between Sales, Customer Success, Marketing, Product and Finance , ensuring consistent definitions, data, and reporting across teams</li>\n<li>Train and enable Sales and CS teams on tools, process changes, and reporting so adoption sticks</li>\n</ul>\n<h3>What We&#39;re Looking For</h3>\n<ul>\n<li>5-7 years of experience in Revenue Operations, Sales Operations, or Customer Success Operations at a B2B software company selling into enterprise or technical buyers</li>\n<li>Experience at a growth-stage (Series B-D) tech company with a focus in networking, security, or other infrastructure platform software solutions</li>\n<li>Familiarity with CRM platforms (e.g. Salesforce) and CS platforms (e.g., Gainsight, Vitally, or similar) in terms of how we can design effective processes across these systems.</li>\n<li>Experience supporting both new business sales motions and post-sale expansions motions (renewals, expansion, customer health) , you understand these teams have different rhythms but need to operate in unison</li>\n<li>Proven ability to build clean, reliable reporting and dashboards (Salesforce reports, Looker/Tableau, or similar BI tools)</li>\n<li>Strong AI and modeling skills; comfortable working directly with data, not just requesting it from analysts</li>\n<li>Excellent cross-functional communication skills; able to work directly with Sales reps, CSMs, and executive leadership alike</li>\n<li>A bias toward simplification , you&#39;d rather fix a broken process than build a workaround for it</li>\n</ul>\n<p>The expected base pay range for this role is between $175,000-$200,000 per year.</p>","enriched_at":1788271571658},{"id":"job_69fc7b8a-2e6","title":"Customer Success Engineer","source_url":"https://job-boards.greenhouse.io/forwardnetworks/jobs/7905080003","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Forward is looking for a Customer Success Engineer to join their Enterprise team. As a Customer Success Engineer, you will provide world-class post-sales technical leadership to clients and be onsite at the customer location in New York.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Provide advice and guidance as a subject matter expert to ensure successful ongoing usage and adoption of Forward&#39;s technologies</li>\n<li>Take ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures</li>\n<li>Walk customers through the various stages of adoption with Forward&#39;s Platform</li>\n<li>Work directly with internal Product Management, Engineering, Sales, and Marketing teams</li>\n<li>Some travel (10%)</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>B.S. Computer Science or equivalent educational experience</li>\n<li>5+ years of customer-facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider, or governmental agency</li>\n<li>Willingness to be onsite at the customer location in either Charlotte, NC (hybrid), Jersey City, NJ, or NYC</li>\n</ul>\n<p>Experience:</p>\n<ul>\n<li>Strong understanding of Networking and Security fundamentals</li>\n<li>Experience working with multiple Network vendors (e.g., A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks)</li>\n<li>Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; superior presentation skills</li>\n<li>Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems</li>\n<li>Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment</li>\n</ul>\n<p>Highly Desired:</p>\n<ul>\n<li>One or more of the following certificates: CCIE, JNCIE, or VCDX</li>\n<li>Experience working for a startup company</li>\n<li>Working knowledge of API-driven workflows and scripting languages (Python, bash, jq, graphql, etc.)</li>\n</ul>\n<p>The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.</p>","enriched_at":1787295943754},{"id":"job_456a0a4a-eea","title":"Site Reliability Engineer","source_url":"https://job-boards.greenhouse.io/forwardnetworks/jobs/7800601003","location":"Santa Clara, CA","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Engineering","description":"<p>Forward is transforming how the world&#39;s most complex networks are managed and secured. Founded in 2013 by four Stanford Ph.D.s, we built the industry&#39;s first network digital twin , a mathematically precise model of the production network that gives IT teams unmatched visibility, verification, and agility across every major cloud and vendor environment.</p>\n<p>As a Site Reliability Engineer, you will be building the reliability engineering function at Forward , defining how we think about availability, observability, incident response, and operational excellence across a complex, distributed SaaS platform. You will work closely with engineering, infrastructure, and product to ensure our platform meets the reliability bar our enterprise customers demand.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Define and drive SRE practices from the ground up , SLOs, SLIs, error budgets, and the frameworks the engineering org will actually use</li>\n<li>Drive the reliability and operational excellence of the Forward SaaS platform</li>\n<li>Build and maintain observability infrastructure , logging, metrics, tracing, and alerting , so the team always knows what&#39;s happening before customers do</li>\n<li>Lead incident response: on-call rotations, runbooks, post-mortems, and the follow-through to make sure the same incident doesn&#39;t happen twice</li>\n<li>Partner with engineering teams to embed reliability thinking into the SDLC , capacity planning, load testing, chaos engineering, and production readiness reviews</li>\n<li>Help define and build the SRE team as the company scales , this is a foundational hire with a path to leadership</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>6+ years of experience in site reliability engineering, DevOps, or infrastructure engineering in a SaaS or cloud environment</li>\n<li>Proven experience building or significantly maturing an SRE function , not just operating within one someone else built</li>\n<li>Strong fundamentals in networking , TCP/IP, DNS, routing, switching, firewalls, and load balancing. Experience with network management or observability platforms is a significant plus</li>\n<li>Hands-on experience with Kubernetes and container orchestration in production environments</li>\n<li>Deep proficiency with observability tooling , Prometheus, Grafana, Datadog, Splunk, or similar</li>\n<li>Strong scripting and automation skills in Python, Bash, or similar</li>\n<li>Experience with cloud platforms , AWS, GCP, or Azure , including infrastructure as code (Terraform, Ansible, or equivalent)</li>\n<li>Track record of owning and improving incident response processes including blameless post-mortems and SLO-driven reliability improvements</li>\n<li>Ability to communicate clearly with both engineering teams and non-technical stakeholders , you can explain an outage to a customer-facing team without jargon and explain an SLO to an executive without losing them</li>\n</ul>\n<h3>Nice to Have</h3>\n<ul>\n<li>Experience supporting enterprise or federal government customers with high availability requirements</li>\n<li>Experience in a foundational or early SRE hire capacity at a growth stage company</li>\n</ul>\n<h3>What This Role Is Not</h3>\n<ul>\n<li>A pure ops or NOC role , you are building and engineering, not just monitoring</li>\n<li>A siloed function , you will be deeply embedded with product and engineering teams</li>\n<li>A ticket-taker , you will be proactively identifying and solving reliability problems before they become incidents</li>\n</ul>\n<p>The base pay range for this role is between $230,000 and $250,000. Base pay will depend on your skills, qualifications, experience, and location.</p>","enriched_at":1784114292662}],"category_normalised":[{"category":"engineering","count":4},{"category":"operations","count":1},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-07-13","count":1},{"week_start":"2026-08-17","count":1},{"week_start":"2026-08-31","count":2},{"week_start":"2026-09-07","count":1},{"week_start":"2026-09-14","count":1}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":2,"prior_14d":2,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":201250,"industry_median":null,"percentile":null,"sample_size":6,"by_region":[{"region":"United States","company_median":187500,"industry_median":null,"sample":5}],"transparency_pct":100,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":6,"industry_total":6,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.259,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":5,"share_pct":83.3},{"region":"Remote","count":1,"share_pct":16.7}],"emerging":[{"region":"United States","recent_30d":3,"prior_30d":1,"growth_pct":200}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":1,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Senior Director, Product Engineering","location":"Santa Clara, CA","posted_at":"2026-09-11"}]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":25}}}}