{"data":{"company":{"name":"Fin, now part of 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You&#39;ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world&#39;s most well-known brands.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Define and evolve the strategic vision and go-to-market approach for the Solutions Engineering function.</li>\n<li>Lead, coach, and scale a high-performing SE team across global regions and core verticals.</li>\n<li>Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.</li>\n<li>Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support.</li>\n<li>Serve as a trusted technical advisor and executive point of contact for large customers.</li>\n<li>Partner closely with Sales, Product, Marketing, and R&amp;D to shape verticalized GTM motions and solution strategy.</li>\n<li>Champion a customer-obsessed culture across the pre-sales journey.</li>\n<li>Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.</li>\n<li>Build reusable, scalable solution frameworks, and industry-specific technical assets.</li>\n<li>Advocate for customer needs and insights internally to influence product roadmap and prioritization.</li>\n<li>Represent Intercom and the SE function externally through executive meetings and strategic events.</li>\n<li>Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.</li>\n<li>3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.</li>\n<li>Experience selling AI, data, or highly technical products; or deep curiosity and utilization of AI on a daily basis.</li>\n<li>Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure.</li>\n<li>Humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help customers thrive.</li>\n<li>Track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth.</li>\n<li>Ability to travel internationally on average once a month.</li>\n<li>Flexibility to work with teams in EMEA and APAC.</li>\n<li>Excellent communication and presentation skills.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive salary (OTE: $251,100-$299,925).</li>\n<li>Corporate bonus program or sales incentive.</li>\n<li>Stock in the form of Restricted Stock Units (RSUs).</li>\n<li>Comprehensive benefits and resources to support health, wellbeing, family, time away from work, and financial future.</li>\n</ul>","enriched_at":1793497247615},{"id":"job_e41fde1e-eb2","title":"Senior Customer Education Manager, Live Programs","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8155306","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p>\n<p>As a Senior Customer Education Manager, Live Programs, you&#39;ll own the live training program end-to-end: designing the curriculum, building and delivering the content, running our flagship Fin Academy Live event, and supporting strategic customers alongside our Deployment Services team.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Own the live education program end-to-end by setting the vision, roadmap, and success metrics for what we run, for whom, and to what outcome.</li>\n<li>Design and deliver engaging, live experiences including webinars, cohorts, in-person workshops, and our annual Fin Academy Live event in order to drive customer outcomes and retention.</li>\n<li>Partner with the Deployment Services team to define, create, and deliver tailored training to Enterprise customers, ensuring their teams are able to manage and scale Fin past the initial deployment.</li>\n<li>Partner with the Customer Education team to plan and maintain a holistic training curriculum that supports our customers’ and company’s objectives to provide a cohesive, end-to-end learning experience across all of Fin Academy’s offerings.</li>\n<li>Continually iterate on offerings to increase their impact on onboarding, feature adoption, and automation rate and to incorporate feedback from customers, partners, and cross-functional teams.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>8+ years of training experience with 3–5 years in a SaaS or tech environment; professional services and/or customer success experience required.</li>\n<li>Strong grasp of adult learning principles and best practices that underpin effective and supportive live training experiences.</li>\n<li>Proven content design skills with a track record of producing presentations and training that have clear information hierarchy, a relentless focus on driving customer action, and uses grounded examples to ensure concepts land.</li>\n<li>Able to understand and clearly communicate complex, technical concepts and the nuances of AI products.</li>\n<li>Strong executive presence with the ability to deliver compellingly to both large audiences and small groups.</li>\n<li>Skilled at maintaining engagement with all audiences and adapting in the moment whether that&#39;s managing a derailed discussion, a difficult question, or an unengaged group.</li>\n<li>Superb program management skills, including stakeholder management, SME engagement, and end-to-end project management to lead large initiatives.</li>\n</ul>\n<p><strong>Benefits</strong> At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future.</p>","enriched_at":1793497229021},{"id":"job_1618eb81-99a","title":"Senior Customer Education Manager, Live Programs","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8337122","location":"Dublin","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Fin, now part of Salesforce, is seeking a Senior Customer Education Manager, Live Programs to own the live training program end-to-end, designing the curriculum, building and delivering content, and supporting strategic customers.</p>\n<p>The ideal candidate will have 8+ years of training experience, with 3-5 years in a SaaS or tech environment, and a strong grasp of adult learning principles and best practices.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Owning the live education program end-to-end</li>\n<li>Designing and delivering engaging live experiences</li>\n<li>Partnering with the Deployment Services team to define and deliver tailored training</li>\n<li>Collaborating with the Customer Education team to plan and maintain a holistic training curriculum</li>\n<li>Iterating on offerings to increase their impact on onboarding and feature adoption</li>\n</ul>\n<p>The role requires travel to support live events and customer engagements throughout the year.</p>\n<p>As a Senior Customer Education Manager, Live Programs, you will regularly present to users, admins, and C-suite audiences, shaping how Fin shows up in the room.</p>","enriched_at":1793497209442},{"id":"job_4f9c7c0d-08f","title":"Recruiting Coordinator","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8336999","location":"Dublin","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Human Resources","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p>\n<p>As a Recruiting Coordinator at Fin, you&#39;ll act as a first impression for the company and partner closely with recruiters, hiring managers, and cross-functional stakeholders to deliver an optimal candidate interview experience.</p>\n<p>This position will support our global team to efficiently navigate complex scheduling requests and last-minute changes. Along with scheduling interviews, our Recruiting Coordinators are responsible for supporting recruiting related initiatives and overall system maintenance.</p>\n<p>We currently operate in a hybrid working model and have offices in San Francisco, Chicago, Dublin, London, Berlin and Sydney. You will be expected to be in the office in Dublin at least 3 days a week.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Manage the end-to-end interview scheduling process, including candidate communication, interview panel coordination, and room booking. Ensure a smooth interview experience for candidates and interviewers.</li>\n<li>Support recruiters and hiring panels by opening, organising, and maintaining recruitment data in our ATS. Generate reports and provide data insights as required.</li>\n<li>Serve as the main point of contact for candidates throughout the hiring process. Continuously seek ways to improve the candidate experience.</li>\n<li>Facilitate in-person / on-site interviews, including greeting candidates, preparing interview spaces, and ensuring a welcoming office experience.</li>\n<li>Assist with posting job openings on various job boards and Fin&#39;s careers page. Ensure job descriptions are up-to-date and attractive to potential candidates.</li>\n<li>Assist with maintaining recruitment-related documents, templates, prep guides, and processes. Help streamline and optimise recruitment operations, including organising recruitment events, managing recruitment campaigns, and coordinating with external vendors.</li>\n<li>Represent Fin’s mission, vision, and values with integrity, and help us attract AI-enthusiasts who are excited to shape the future of customer service.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Minimum of 2 years of experience in a recruiting coordinator or similar role</li>\n<li>Strong attention to detail, high sense of urgency, and prioritisation and multi-tasking skills</li>\n<li>Excellent communication skills</li>\n<li>Affinity for improving and caring for the candidate experience</li>\n<li>Proficiency in multiple tools and systems: GSuite, Microsoft office and applicant tracking systems</li>\n</ul>\n<p><strong>Nice to Have</strong></p>\n<ul>\n<li>Familiarity with our scheduling, recruiting and HR Systems (Greenhouse, Workday, Candidate FYI, Slack, Claude)</li>\n</ul>\n<p><strong>What we offer</strong> At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future.</p>","enriched_at":1793497198369},{"id":"job_ff09fb74-8da","title":"GTM Recruiter (12 month FTC)","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8335543","location":"Dublin, Ireland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Human Resources","description":"<p>Fin, now part of Salesforce, is looking for a GTM Recruiter to support strategic hiring and contribute to the team&#39;s growth and success.</p>\n<p>You will drive full-cycle recruitment for positions across GTM and G&amp;A teams, partner with leadership, and be a strategic talent partner and advisor across the organization.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Partner with Fin&#39;s leaders and Hiring Managers to understand their needs.</li>\n<li>Influence and advise stakeholders on their recruiting approach, strategy, and processes.</li>\n<li>Create diverse and robust pipelines and attract and convert talent through creative sourcing tactics.</li>\n<li>Attract and convert passive talent through effective and authentic storytelling of company strategy and business goals.</li>\n<li>Leverage data to diagnose challenges in a search, proactively create and execute solutions, and influence and advise stakeholders.</li>\n<li>Provide an excellent candidate experience and serve as a trusted partner.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>4+ years of full-cycle GTM/Sales recruiting experience in a high-growth tech environment.</li>\n<li>Expertise and talent market intelligence across business teams (GTM and G&amp;A functions).</li>\n<li>Creative recruiting approach and capable of attracting and converting talent.</li>\n<li>Proven track record of partnering with GTM leaders to meet and exceed hiring goals.</li>\n<li>Data and metrics-driven, ability to use data to inform decisions.</li>\n<li>Strong analytical, conceptual, and problem-solving abilities.</li>\n<li>Passion for building and managing diverse pipelines.</li>\n<li>Aligned with Fin&#39;s values: growth mindset, highly collaborative, work with a sense of urgency, and obsess about customer success.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Flexible working policy (hybrid).</li>\n<li>Opportunities for growth and development.</li>\n<li>Supportive and inclusive work environment.</li>\n</ul>","enriched_at":1793496803948},{"id":"job_a75a1ad3-1fd","title":"Forward Deployed Engineer","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8333679","location":"Chicago, Illinois","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce.</p>\n<p>As a Forward Deployed Engineer, you&#39;ll work hands-on with strategic customers, partnering closely with our R&amp;D and Go-to-Market teams to design and deliver high-impact solutions. You&#39;ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.</li>\n<li>Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.</li>\n<li>Work hands-on with customers&#39; technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.</li>\n<li>Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.</li>\n<li>Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>A strong engineering background and experience building software with real-world usage.</li>\n<li>Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures.</li>\n<li>Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.</li>\n<li>Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby.</li>\n<li>The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.</li>\n<li>Proficiency using and writing REST APIs to integrate systems effectively.</li>\n<li>Strong communication skills.</li>\n<li>Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.</li>\n</ul>\n<p>Benefits: Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. We offer various benefits, including a corporate bonus program, sales incentive, stock in the form of Restricted Stock Units (RSUs), and more.</p>","enriched_at":1793376521362},{"id":"job_b4a40638-b25","title":"Forward Deployed Engineer","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8333690","location":"San Francisco, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p>\n<p>As a Forward Deployed Engineer, you&#39;ll work hands-on with strategic customers, partnering closely with R&amp;D and Go-to-Market teams to design and deliver high-impact solutions.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Drive adoption of Fin by helping customers unlock the power of AI capabilities to automate and scale their support operations.</li>\n<li>Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide insights needed to achieve outstanding results with Fin.</li>\n<li>Work hands-on with customers&#39; technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.</li>\n<li>Collaborate closely with Sales, Success, and Product teams to ensure seamless customer experiences, successful project delivery, and actionable product feedback.</li>\n<li>Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>A strong engineering background and experience building software with real-world usage.</li>\n<li>Interest in AI and machine learning, with the ability to quickly build an understanding of novel problems, capabilities, and architectures.</li>\n<li>Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries.</li>\n<li>Deep knowledge of at least one high-level programming language, such as JavaScript, Python, or Ruby.</li>\n<li>The ability to prototype and ship software quickly while maintaining a high bar for quality.</li>\n<li>Proficiency using and writing REST APIs to integrate systems effectively.</li>\n<li>Strong communication skills.</li>\n<li>Willingness to travel and work on-site with customers.</li>\n</ul>\n<h3>Benefits</h3>\n<ul>\n<li>Base salary range: $180,000 - $237,000.</li>\n<li>Corporate bonus program or sales incentive.</li>\n<li>Stock in the form of Restricted Stock Units (RSUs).</li>\n<li>Various benefits and resources to support health, wellbeing, family, time away from work, and financial future.</li>\n</ul>","enriched_at":1793376501739},{"id":"job_1b242446-d8e","title":"Customer Support Process & Continuous Improvement Manager","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8268911","location":"Dublin","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Fin, now part of Salesforce, is seeking a Customer Support Process &amp; Continuous Improvement Manager to redesign and improve customer support processes across human and AI support.</p>\n<p>The successful candidate will have a genuine license to rethink, rebuild, or retire existing processes from first principles, and will be responsible for building a long-term process strategy for the whole of Customer Support.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Challenging and redesigning existing processes and ways of working</li>\n<li>Owning and evolving the framework for reviewing, prioritizing, and implementing Customer Support processes and workflows</li>\n<li>Building and maintaining a long-term process strategy and roadmap for Support</li>\n<li>Leading continuous improvement initiatives using conversation and quality insights</li>\n<li>Collaborating with cross-functional teams to design processes that work end-to-end</li>\n</ul>\n<p>The ideal candidate will have:</p>\n<ul>\n<li>4+ years of experience in Customer Support or a customer-facing role</li>\n<li>2+ years of experience in process management or continuous improvement</li>\n<li>2+ years of experience in project or program management</li>\n<li>Strong technical capability in a complex SaaS tech stack, including CRM systems such as Salesforce</li>\n<li>Proven track record of using AI and automation to drive improvements</li>\n<li>Strong knowledge of process and continuous improvement methodologies</li>\n</ul>\n<p>We offer a range of benefits and resources to support employees in finding balance and being their best, including a hybrid working policy and opportunities for growth and development.</p>","enriched_at":1793341197479},{"id":"job_b8aba37f-6ea","title":"Senior Forward Deployed Product Manager (Dublin)","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8327865","location":"Dublin","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Product Management","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p>\n<p>As a Senior Forward Deployed Product Manager, you will work directly with Fin&#39;s biggest customers to deploy and optimize their use of Fin&#39;s AI-powered customer support solutions.</p>\n<p><strong>What&#39;s the opportunity?</strong> In AI, proximity to customer reality is crucial. As a Forward Deployed Product Manager, you will be responsible for understanding customers&#39; businesses, support operations, and technical environments to ensure successful deployments of Fin&#39;s solutions.</p>\n<p><strong>What will I be doing?</strong></p>\n<ul>\n<li>Own outcomes for a portfolio of strategic customers deploying Fin</li>\n<li>Run the full deployment process, from pitching and demoing Fin to configuring and integrating the solution</li>\n<li>Be the AI expert in the room, educating customers on how to get outstanding results from Fin</li>\n<li>Partner with Sales, Success, and R&amp;D to ensure seamless deployments</li>\n<li>Turn learnings from the field into product improvements</li>\n<li>Build the playbook for future deployments</li>\n</ul>\n<p><strong>What skills do I need?</strong></p>\n<ul>\n<li>Customer obsession with a bias for action</li>\n<li>Strong communication and storytelling skills</li>\n<li>Technical fluency, including modern tech stacks and AI models</li>\n<li>Evidence-based thinking and data analysis</li>\n<li>Cross-functional influence and comfort with ambiguity</li>\n<li>Operational rigor and organization</li>\n</ul>\n<p><strong>Even better if you have:</strong></p>\n<ul>\n<li>Experience building product for enterprise customers</li>\n<li>Startup or B2B SaaS experience</li>\n<li>Background in technical consulting, solutions engineering, or customer success</li>\n</ul>","enriched_at":1793298982258},{"id":"job_df3f2cb9-5af","title":"Principal Customer Success Manager","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8324859","location":"Chicago, Illinois, Illinois","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.</p>\n<p>As a Principal Customer Success Manager, you’ll partner with large enterprise customers to transform their customer service with AI.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans.</li>\n<li>Build relationships across executive sponsors, operational leaders, technical teams, and frontline users.</li>\n<li>Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities.</li>\n<li>Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality.</li>\n<li>Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones.</li>\n<li>Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions.</li>\n<li>Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs.</li>\n<li>Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement.</li>\n<li>Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases.</li>\n<li>Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives.</li>\n<li>Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy.</li>\n<li>Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team.</li>\n</ul>\n<h3>What skills do I need?</h3>\n<ul>\n<li>8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role.</li>\n<li>Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs.</li>\n<li>A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams.</li>\n<li>Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers.</li>\n<li>Experience with business process mapping, requirements analysis, solution design, or complex technology implementations.</li>\n<li>Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities.</li>\n<li>Strong technical acumen and a genuine interest in AI, automation, and agent-building.</li>\n<li>Ability to simplify complex problems and communicate clearly with both executive and technical audiences.</li>\n<li>Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio.</li>\n<li>Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment.</li>\n<li>A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team.</li>\n</ul>\n<p>The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300.</p>","enriched_at":1793298940239}],"category_normalised":[{"category":"sales","count":14},{"category":"operations","count":5},{"category":"human resources","count":4},{"category":"engineering","count":4},{"category":"customer service","count":4},{"category":"product management","count":2},{"category":"marketing","count":1},{"category":"it","count":1},{"category":"design","count":1}],"velocity":{"weeks":[{"week_start":"2026-09-07","count":1},{"week_start":"2026-09-14","count":5},{"week_start":"2026-09-21","count":3},{"week_start":"2026-09-28","count":1},{"week_start":"2026-10-05","count":4},{"week_start":"2026-10-12","count":7},{"week_start":"2026-10-19","count":4},{"week_start":"2026-10-26","count":11}],"trend":"accelerating","wow_pct":175},"momentum":{"recent_14d":14,"prior_14d":8,"growth_pct":75,"classification":"accelerating"},"salary_vs_industry":{"company_median":217800,"industry_median":null,"percentile":null,"sample_size":15,"by_region":[{"region":"United States","company_median":217800,"industry_median":null,"sample":15}],"transparency_pct":42,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":36,"industry_total":36,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.259,"skill_weighted_score":0.224,"top_exposed_titles":[{"title":"Senior Partner Services Manager","count":2,"score":0.186}],"top_exposed_skills":[{"skill":"Artificial Intelligence","count":4,"score":0.279},{"skill":"Technical Fluency","count":3,"score":0.23},{"skill":"Customer Success","count":3,"score":0.23},{"skill":"AI-powered Products","count":3,"score":0.212},{"skill":"Quota-carrying Role","count":3,"score":0.212},{"skill":"Enterprise-level Decision-making","count":3,"score":0.212},{"skill":"Sharp Communication Skills","count":3,"score":0.212},{"skill":"Strong Commercial Instincts","count":3,"score":0.212},{"skill":"High Intellectual Curiosity","count":3,"score":0.212},{"skill":"Trusted Advisor Mentality","count":3,"score":0.212}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":15,"share_pct":41.7},{"region":"EU","count":14,"share_pct":38.9},{"region":"United Kingdom","count":5,"share_pct":13.9},{"region":"Australia/NZ","count":2,"share_pct":5.6}],"emerging":[{"region":"EU","recent_30d":10,"prior_30d":4,"growth_pct":150},{"region":"United States","recent_30d":10,"prior_30d":5,"growth_pct":100},{"region":"United Kingdom","recent_30d":4,"prior_30d":1,"growth_pct":300}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":3,"exec_prior_90d_avg":0.3,"exec_growth_pct":900,"notable_exec_hires":[{"title":"Director, Sales","location":"San Francisco, California","posted_at":"2026-10-23"},{"title":"Director, Sales","location":"Chicago, Illinois","posted_at":"2026-10-23"},{"title":"Senior Director, GTM Enablement","location":"San Francisco, California","posted_at":"2026-10-07"}]},"posting_dynamics":{"median_days_open":18,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":55}}}}