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This role is responsible for building and growing high-quality audiences, driving engagement, and delivering commercial outcomes for key activations such as Pioneer, Fin Labs, industry events, executive programs, product launches and drumbeat events.</p>\n<p><strong>Responsibilities:</strong></p>\n<h4>Audience Acquisition for Key Brand Activations</h4>\n<ul>\n<li>Lead audience acquisition strategy and execution for major activations including Pioneer, Fin Labs, industry events and product launches.</li>\n<li>Translate event strategy into clear audience plans, campaign journeys, segmentation logic, and channel tactics.</li>\n<li>Build and run multichannel journeys plans across email, paid, web, in-product, community and sales-assisted touchpoints to build and engage audiences.</li>\n</ul>\n<h4>Follow-through and Pipeline Conversion</h4>\n<ul>\n<li>Build personalized follow-up programs that extend event and campaign engagement into measurable new business impact.</li>\n<li>Identify post-engagement opportunities and operationalize journeys that move prospects and customers to the next best action.</li>\n<li>Partner with Sales, Demand Generation and GTM Analytics to surface high-value marketing signals, route priority audiences, and improve event-to-pipeline conversion.</li>\n</ul>\n<h4>Audience Operations and Campaign Infrastructure</h4>\n<ul>\n<li>Own the operational backbone behind campaign delivery, including audience management, segmentation, journeys, and exclusions across systems like Marketo, Intercom, and Luma.</li>\n<li>Manage and improve campaign operations, including building repeatable AI workflows that scale output.</li>\n<li>Evolve campaign sophistication and effectiveness through data-backed improvements.</li>\n<li>Deliver audience insights that inform and evolve the broader audience strategy.</li>\n</ul>\n<h4>Campaign Execution and Optimization</h4>\n<ul>\n<li>Deliver innovative promotion playbooks that leverage owned, paid, third party and community channels to acquire new audiences and exceed engagement targets.</li>\n<li>Write, refine, and QA campaign messaging, from promotion to post-event follow-up, with tailored audience-specific journeys.</li>\n<li>Coordinate campaign production across Design, Web, Marketing Operations and external partners to ensure high-quality, on-time delivery.</li>\n<li>Run experiments and improve campaign performance through testing, segmentation, and better operational design.</li>\n<li>Close the loop with reporting and insights, using campaign data to improve future audience growth and engagement.</li>\n</ul>\n<h4>Cross-Functional Leadership</h4>\n<ul>\n<li>Partner closely with Brand Activations, Marketing Ops, Field, Sales, Product Marketing, Design, and external agencies to deliver multichannel campaigns.</li>\n<li>Act as a proactive program owner who identifies gaps, proposes solutions, and keeps complex cross-functional work moving with clarity and high standards.</li>\n</ul>\n<p><strong>Success Metrics:</strong></p>\n<ul>\n<li>ICP and buyer archetype audience growth.</li>\n<li>Increased commercial impact of brand activations.</li>\n<li>Set and exceed ambitious audience targets.</li>\n<li>Increase operational efficiency and accelerate workflows with AI-enabled tooling.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>5+ years of strong lifecycle, campaign, demand generation, audience or digital community marketing experience, ideally spanning email, in-product, paid, and event-related journeys.</li>\n<li>Excellent communicator, across written, verbal and presented formats.</li>\n<li>Excellent operator with high attention to detail, strong documentation habits, and the ability to manage many moving parts without losing quality.</li>\n<li>Strategic thinker who can turn ambiguous business goals into clear campaign plans and scalable systems.</li>\n<li>Strong cross-functional partner who effectively influences both technical and non-technical stakeholders.</li>\n<li>Data-driven and experimentation-minded, with a bias toward testing, iteration, and measurable business impact.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you&#39;re cycling, we&#39;ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed</li>\n</ul>","enriched_at":1784318947760},{"id":"job_6b3e28da-913","title":"Senior Audience Marketing Manager","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8069036","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>The Senior Audience Marketing Manager owns the delivery of the audience strategy for key brand activations, events and product moments. This role is responsible for building and growing high-quality audiences, driving engagement, and delivering commercial outcomes for key activations such as Pioneer, Fin Labs, industry events, executive programs, product launches and drumbeat events.</p>\n<p><strong>Responsibilities</strong></p>\n<h4>Audience acquisition for key brand activations</h4>\n<ul>\n<li>Lead audience acquisition strategy and execution for major activations including Pioneer, Fin Labs, industry events and product launches.</li>\n<li>Translate event strategy into clear audience plans, campaign journeys, segmentation logic, and channel tactics.</li>\n<li>Build and run multichannel journeys plans across email, paid, web, in-product, community and sales-assisted touchpoints to build and engage audiences.</li>\n</ul>\n<h4>Follow-through and pipeline conversion</h4>\n<ul>\n<li>Build personalized follow-up programs that extend event and campaign engagement into measurable new business impact.</li>\n<li>Identify post-engagement opportunities and operationalize journeys that move prospects and customers to the next best action.</li>\n<li>Partner with Sales, Demand Generation and GTM Analytics to surface high-value marketing signals, route priority audiences, and improve event-to-pipeline conversion.</li>\n</ul>\n<h4>Audience operations and campaign infrastructure</h4>\n<ul>\n<li>Own the operational backbone behind campaign delivery, including audience management, segmentation, journeys, and exclusions across systems like Marketo, Intercom, and Luma.</li>\n<li>Manage and improve campaign operations, including building repeatable AI workflows that scale output.</li>\n<li>Evolve campaign sophistication and effectiveness through data-backed improvements.</li>\n<li>Deliver audience insights that inform and evolve the broader audience strategy.</li>\n</ul>\n<h4>Campaign execution and optimization</h4>\n<ul>\n<li>Deliver innovative promotion playbooks that leverage owned, paid, third party and community channels to acquire new audiences and exceed engagement targets.</li>\n<li>Write, refine, and QA campaign messaging, from promotion to post-event follow-up, with tailored audience-specific journeys.</li>\n<li>Coordinate campaign production across Design, Web, Marketing Operations and external partners to ensure high-quality, on-time delivery.</li>\n<li>Run experiments and improve campaign performance through testing, segmentation, and better operational design.</li>\n<li>Close the loop with reporting and insights, using campaign data to improve future audience growth and engagement.</li>\n</ul>\n<h4>Cross-functional leadership</h4>\n<ul>\n<li>Partner closely with Brand Activations, Marketing Ops, Field, Sales, Product Marketing, Design, and external agencies to deliver multichannel campaigns.</li>\n<li>Act as a proactive program owner who identifies gaps, proposes solutions, and keeps complex cross-functional work moving with clarity and high standards.</li>\n</ul>\n<p><strong>Success metrics</strong></p>\n<ul>\n<li>ICP and buyer archetype audience growth.</li>\n<li>Increased commercial impact of brand activations.</li>\n<li>Set and exceed ambitious audience targets.</li>\n<li>Increase operational efficiency and accelerate workflows with AI-enabled tooling.</li>\n</ul>\n<p><strong>What skills do I need?</strong></p>\n<ul>\n<li>5+ years of strong lifecycle, campaign, demand generation, audience or digital community marketing experience, ideally spanning email, in-product, paid, and event-related journeys.</li>\n<li>Excellent communicator, across written, verbal and presented formats.</li>\n<li>Excellent operator with high attention to detail, strong documentation habits, and the ability to manage many moving parts without losing quality.</li>\n<li>Strategic thinker who can turn ambiguous business goals into clear campaign plans and scalable systems.</li>\n<li>Strong cross-functional partner who effectively influences both technical and non-technical stakeholders.</li>\n<li>Data-driven and experimentation-minded, with a bias toward testing, iteration, and measurable business impact.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you&#39;re cycling, we&#39;ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed</li>\n</ul>","enriched_at":1784279911332},{"id":"job_b623ed2b-031","title":"Manager, Business Development","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8068149","location":"Dublin, Ireland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>Our Sales Development organization is at the heart of Fin&#39;s growth, serving as both the talent pipeline and revenue engine. We identify and engage new Small Business and Mid-Market customers across EMEA, guiding them through the early stages of the sales process.</p>\n<p>As Manager, Sales Development, you&#39;ll support and develop our EMEA Outbound Business Development Representative team while helping shape the future of outbound prospecting at Fin. You&#39;ll contribute to revenue growth, enable your team to achieve individual and collective goals, and play an important role in delivering our broader EMEA sales strategy.</p>\n<p>Your responsibilities include:</p>\n<ul>\n<li>Coaching, developing, and empowering your team to perform at their best while fostering a collaborative, high-performing culture.</li>\n<li>Working closely with Sales, Marketing, Operations, and other internal partners to develop and execute effective sales strategies.</li>\n<li>Analyzing sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>1+ year of people management experience.</li>\n<li>2+ years of recent B2B sales experience with a proven track record of consistently achieving quota.</li>\n<li>Ability to analyze sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.</li>\n<li>A natural mentor and coach with a focus on developing others.</li>\n<li>Experience managing complex internal ecosystems and building strong partnerships across teams.</li>\n<li>Alignment with Fin’s values: Success first, Incredibly high standards, Open mindedness, Resilience, Impatience, Positive and optimistic, Customer obsessed.</li>\n<li>Ability to thrive in a fast-paced, dynamic environment with flexibility and agility.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.</li>\n<li>Regular compensation reviews.</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools.</li>\n<li>Pension scheme &amp; match up to 4%.</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.</li>\n<li>Flexible paid time off policy.</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers.</li>\n<li>Cycle-to-Work Scheme with secure bike storage.</li>\n</ul>","enriched_at":1784279860496},{"id":"job_ba96af4a-8e1","title":"Manager, Business Development","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8068149","location":"Dublin, Ireland","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>Our Sales Development organization is at the heart of Fin&#39;s growth, serving as both the talent pipeline and revenue engine. We identify and engage new Small Business and Mid-Market customers across EMEA, guiding them through the early stages of the sales process.</p>\n<p>As Manager, Sales Development, you&#39;ll support and develop our EMEA Outbound Business Development Representative team while helping shape the future of outbound prospecting at Fin. You&#39;ll contribute to revenue growth, enable your team to achieve individual and collective goals, and play an important role in delivering our broader EMEA sales strategy.</p>\n<p>Your responsibilities include:</p>\n<ul>\n<li>Coaching, developing, and empowering your team to perform at their best while fostering a collaborative, high-performing culture.</li>\n<li>Working closely with Sales, Marketing, Operations, and other internal partners to develop and execute effective sales strategies.</li>\n<li>Analyzing sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>1+ year of people management experience.</li>\n<li>2+ years of recent B2B sales experience with a proven track record of consistently achieving quota.</li>\n<li>Ability to analyze sales metrics, trends, and performance data to identify patterns and insights that drive strategic decisions.</li>\n<li>A natural mentor and coach with a focus on developing others.</li>\n<li>Experience managing complex internal ecosystems and building strong partnerships across teams.</li>\n<li>Alignment with Fin’s values: Success first, Incredibly high standards, Open mindedness, Resilience, Impatience, Positive and optimistic, Customer obsessed</li>\n<li>Ability to thrive in a fast-paced, dynamic environment with flexibility and agility.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers</li>\n</ul>","enriched_at":1784229244789},{"id":"job_06fda7b9-59d","title":"Director, Creative Studio EMEA","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053732","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Design","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>We&#39;re looking for a Creative Director, Web to lead the creative direction of the Fin.ai website, one of the most important surfaces for our brand, product story, and customer experience.</p>\n<p>You’ll guide and manage a team of designers in London and EMEA, helping them raise the quality, clarity, and distinctiveness of Fin’s web presence across every major page, launch, campaign, and product storytelling moment.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Set the creative vision for Fin’s website and guide how it evolves as a primary brand and product storytelling surface.</li>\n<li>Lead, manage, and coach a team of designers, helping them produce clearer, sharper, and more distinctive work.</li>\n<li>Push the web team to explore new creative territory across visual design, interaction, motion, typography, and storytelling, moving beyond familiar patterns when the work needs a more original or elevated answer.</li>\n<li>Stay close to the work by actively shaping concepts, giving precise design direction, and prototyping and designing alongside the team to help unlock stronger outcomes.</li>\n<li>Raise the standard of web design craft across layout, typography, interaction, motion, art direction, visual systems, and storytelling.</li>\n<li>Partner with Web, Brand, Product Marketing, Growth, Content, Engineering, and the Senior Product Director to create high-quality web experiences that support launches, campaigns, product education, and customer understanding.</li>\n<li>Own creative quality across the website, while partnering with the Senior Product Director and broader web team on product strategy, performance, and conversion priorities.</li>\n<li>Evolve and maintain a strong design system for the website, ensuring consistency without creating a brand in a box.</li>\n<li>Guide the team through critique, concept development, design reviews, prioritization, and execution.</li>\n<li>Translate complex product and business ideas into simple, compelling web experiences.</li>\n<li>Bring a strong point of view on interaction design and motion, ensuring the site feels considered, responsive, and alive without becoming decorative or overbuilt.</li>\n<li>Ensure typography, hierarchy, pacing, and content structure are treated as core parts of the experience.</li>\n<li>Balance brand ambition with usability, accessibility, responsiveness, performance, and operational realities.</li>\n<li>Work with engineering partners to ensure creative ideas are executed with quality and integrity.</li>\n<li>Use customer insight, business context, and performance data as inputs to creative decisions, while keeping ownership focused on creative quality and brand expression.</li>\n<li>Bring fluency in AI-enabled creative tools and workflows, using them thoughtfully to accelerate exploration, prototyping, production, and system design without compromising craft, originality, or taste.</li>\n<li>Help define the operating model for web creative work, including intake, prioritization, critique, review rituals, and quality control.</li>\n<li>Recruit, develop, and retain strong design talent as the team grows.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>10+ years of experience in digital, brand, product, or web design, with significant experience leading website or digital experience work at a high level.</li>\n<li>5+ years of experience managing, mentoring, and developing designers.</li>\n<li>A portfolio that demonstrates exceptional web design craft, strong creative direction, and the ability to create distinctive digital experiences at scale.</li>\n<li>Deep expertise in interaction design, motion principles, typography, layout, responsive systems, and digital storytelling.</li>\n<li>A strong understanding of how websites support brand expression, product education, customer understanding, and narrative clarity.</li>\n<li>Experience leading complex cross-functional work with designers, engineers, marketers, product marketers, writers, product leaders, and senior stakeholders.</li>\n<li>The ability to set a clear creative bar, give direct and useful feedback, and help teams improve the work without taking it over.</li>\n<li>Strong systems thinking, with experience building reusable patterns, guidelines, and scalable design approaches.</li>\n<li>Excellent communication and storytelling skills, with the ability to explain creative decisions in strategic, customer, and brand terms.</li>\n<li>Comfort operating in ambiguity, prioritizing competing needs, and making decisions with incomplete information.</li>\n<li>A sharp eye for detail and a low tolerance for mediocre execution.</li>\n<li>Experience guiding work from concept through launch, including implementation QA and post-launch iteration.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed.</li>\n</ul>","enriched_at":1784099992249},{"id":"job_df6f7323-a9e","title":"Senior Analytics Engineer","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053723","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>The Analytics Engineering team provides all parts of Fin&#39;s business with the right set of accurate and up-to-date data tables that form the basis of all of its most important operational and strategic data-driven decisions. The team uses their deep knowledge of how GTM and Product teams work to anticipate their data needs. They use their deep technical expertise to design the right data models and reliably turn these models into high-quality core data assets in the data warehouse.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Partner with the data infrastructure engineering team to understand and help evolve and maintain the data warehouse and the ELT that feeds it.</li>\n<li>Build a best-in-class data platform to drive critical business decisions.</li>\n<li>Partner with all internal analyst teams to understand the questions they are trying to answer and help them arrive at the right answers.</li>\n<li>Simplify and improve data collection and reporting processes to automate manual workflows and eliminate manual dependencies.</li>\n<li>Reconcile data issues and alerts between various systems, finding opportunities to innovate and drive improvements.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of experience working as an Analytics Engineer.</li>\n<li>Write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code.</li>\n<li>Familiarity with the modern data stack, including dbt and Snowflake experience.</li>\n<li>A growth mindset and eagerness to learn.</li>\n<li>Great judgment and sharp business and product instincts.</li>\n<li>Excellent communication skills.</li>\n</ul>\n<p>Nice to haves:</p>\n<ul>\n<li>Exposure to Apache Airflow or other DAG frameworks.</li>\n<li>Experience with Tableau, Looker, or similar visualization/business intelligence platforms.</li>\n<li>Familiarity with operational tools and business systems such as Google Analytics, Marketo, Salesforce, Segment, or Zuora.</li>\n<li>Experience with Python.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n<li>Lunch served every weekday, snacks, and a fully stocked kitchen.</li>\n<li>Regular compensation reviews.</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools.</li>\n<li>Pension scheme and match up to 4%.</li>\n<li>Life assurance, comprehensive health and dental insurance.</li>\n<li>Flexible paid time off policy.</li>\n<li>Paid maternity leave and 6 weeks paternity leave.</li>\n<li>Cycle-to-Work Scheme with secure bike storage.</li>\n</ul>","enriched_at":1784099907393},{"id":"job_892de8c9-e12","title":"Senior Analytics Engineer","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053723","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>The Analytics Engineering team provides all parts of Fin&#39;s business with the right set of accurate and up-to-date data tables that form the basis of all of its most important operational and strategic data-driven decisions. The team uses their deep knowledge of how GTM and Product teams work to anticipate their data needs. They use their deep technical expertise to design the right data models and reliably turn these models into high-quality core data assets in the data warehouse.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Partner with the data infrastructure engineering team to understand and help evolve and maintain the data warehouse and the ELT that feeds it.</li>\n<li>Build a best-in-class data platform to drive critical business decisions.</li>\n<li>Partner with all internal analyst teams to understand the questions they are trying to answer and help them arrive at the right answers.</li>\n<li>Simplify and improve data collection and reporting processes to automate manual workflows and eliminate manual dependencies.</li>\n<li>Reconcile data issues and alerts between various systems, finding opportunities to innovate and drive improvements.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of experience working as an Analytics Engineer.</li>\n<li>Write advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code.</li>\n<li>Familiarity with the modern data stack; dbt and Snowflake experience are a big plus.</li>\n<li>A growth mindset and eagerness to learn.</li>\n<li>Great judgment and sharp business and product instincts.</li>\n<li>Excellent communication skills, tailoring explanations of technical concepts to various audiences.</li>\n</ul>\n<p>Nice to haves:</p>\n<ul>\n<li>Exposure to Apache Airflow or other DAG frameworks.</li>\n<li>Experience with Tableau, Looker, or similar visualization/business intelligence platforms.</li>\n<li>Familiarity with operational tools and business systems such as Google Analytics, Marketo, Salesforce, Segment, or Zuora.</li>\n<li>Knowledge of Python.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n<li>Lunch served every weekday, snacks, and a fully stocked kitchen.</li>\n<li>Regular compensation reviews.</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools.</li>\n<li>Pension scheme and match up to 4%.</li>\n<li>Life assurance, comprehensive health and dental insurance.</li>\n<li>Flexible paid time off policy.</li>\n<li>Paid maternity leave and 6 weeks paternity leave.</li>\n<li>Cycle-to-Work Scheme with secure bike storage.</li>\n</ul>","enriched_at":1784052541011},{"id":"job_dd1ed746-2d3","title":"Director, Creative Studio EMEA","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053732","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Design","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>We&#39;re looking for a Creative Director, Web to lead the creative direction of the Fin.ai website, one of the most important surfaces for our brand, product story, and customer experience.</p>\n<p>You’ll guide and manage a team of designers in London and EMEA, helping them raise the quality, clarity, and distinctiveness of Fin’s web presence across every major page, launch, campaign, and product storytelling moment.</p>\n<p>The website is a core expression of the Fin brand. It needs to communicate with precision, move with intention, and feel unmistakably Fin.</p>\n<p>You’ll be responsible for setting that creative bar and helping the team consistently reach it.</p>\n<p>You’ll sit within the Fin Creative Studio, and collaborate with the broader web team, product marketing, growth, content, engineering, and senior leadership to shape a web experience that is creatively excellent, strategically sharp, visually distinctive, and technically feasible.</p>\n<p>This is a senior creative leadership role with significant ownership over the quality and evolution of Fin’s website experience.</p>\n<p>It requires someone who can move fluidly between vision and execution, guide teams through ambiguity, critique work at a high level, and bring a refined point of view on interaction, motion, typography, storytelling, and digital craft.</p>\n<h3>What will I be doing?</h3>\n<p>You’ll lead the creative direction and design quality of Fin’s website, with responsibility for both the system and the individual moments that make it distinctive and coherent.</p>\n<p>The role centers on evolving the work beyond its current state by guiding the team into new visual and interaction territory, encouraging exploration beyond familiar patterns, and raising the overall ambition of what the web experience can become.</p>\n<p>You will:</p>\n<ul>\n<li>Set the creative vision for Fin’s website and guide how it evolves as a primary brand and product storytelling surface.</li>\n<li>Lead, manage, and coach a team of designers, helping them produce clearer, sharper, and more distinctive work.</li>\n<li>Push the web team to explore new creative territory across visual design, interaction, motion, typography, and storytelling, moving beyond familiar patterns when the work needs a more original or elevated answer.</li>\n<li>Stay close to the work by actively shaping concepts, giving precise design direction, and prototyping and designing alongside the team to help unlock stronger outcomes.</li>\n<li>Raise the standard of web design craft across layout, typography, interaction, motion, art direction, visual systems, and storytelling.</li>\n<li>Partner with Web, Brand, Product Marketing, Growth, Content, Engineering, and the Senior Product Director to create high-quality web experiences that support launches, campaigns, product education, and customer understanding.</li>\n<li>Own creative quality across the website, while partnering with the Senior Product Director and broader web team on product strategy, performance, and conversion priorities.</li>\n<li>Evolve and maintain a strong design system for the website, ensuring consistency without creating a brand in a box.</li>\n<li>Guide the team through critique, concept development, design reviews, prioritization, and execution.</li>\n<li>Translate complex product and business ideas into simple, compelling web experiences.</li>\n<li>Bring a strong point of view on interaction design and motion, ensuring the site feels considered, responsive, and alive without becoming decorative or overbuilt.</li>\n<li>Ensure typography, hierarchy, pacing, and content structure are treated as core parts of the experience.</li>\n<li>Balance brand ambition with usability, accessibility, responsiveness, performance, and operational realities.</li>\n<li>Work with engineering partners to ensure creative ideas are executed with quality and integrity.</li>\n<li>Use customer insight, business context, and performance data as inputs to creative decisions, while keeping ownership focused on creative quality and brand expression.</li>\n<li>Bring fluency in AI-enabled creative tools and workflows, using them thoughtfully to accelerate exploration, prototyping, production, and system design without compromising craft, originality, or taste.</li>\n<li>Help define the operating model for web creative work, including intake, prioritization, critique, review rituals, and quality control.</li>\n<li>Recruit, develop, and retain strong design talent as the team grows.</li>\n</ul>\n<h3>What skills do I need?</h3>\n<ul>\n<li>10+ years of experience in digital, brand, product, or web design, with significant experience leading website or digital experience work at a high level.</li>\n<li>5+ years of experience managing, mentoring, and developing designers.</li>\n<li>A portfolio that demonstrates exceptional web design craft, strong creative direction, and the ability to create distinctive digital experiences at scale.</li>\n<li>Deep expertise in interaction design, motion principles, typography, layout, responsive systems, and digital storytelling.</li>\n<li>A strong understanding of how websites support brand expression, product education, customer understanding, and narrative clarity.</li>\n<li>Experience leading complex cross-functional work with designers, engineers, marketers, product marketers, writers, product leaders, and senior stakeholders.</li>\n<li>The ability to set a clear creative bar, give direct and useful feedback, and help teams improve the work without taking it over.</li>\n<li>Strong systems thinking, with experience building reusable patterns, guidelines, and scalable design approaches.</li>\n<li>Excellent communication and storytelling skills, with the ability to explain creative decisions in strategic, customer, and brand terms.</li>\n<li>Comfort operating in ambiguity, prioritizing competing needs, and making decisions with incomplete information.</li>\n<li>A sharp eye for detail and a low tolerance for mediocre execution.</li>\n<li>Experience guiding work from concept through launch, including implementation QA and post-launch iteration.</li>\n</ul>\n<h3>Bonus skills &amp; attributes</h3>\n<ul>\n<li>Experience leading web design for a high-growth B2B, SaaS, AI, or product-led company.</li>\n<li>Experience working closely with front-end engineers, creative technologists, or motion designers.</li>\n<li>Strong understanding of accessibility, performance, responsive behavior, and modern web production constraints.</li>\n<li>Experience using research, insight, and performance context to inform creative direction without reducing design decisions to metrics alone.</li>\n<li>Background in brand systems, editorial design, campaign landing pages, product storytelling, or launch moments.</li>\n<li>Experience managing agency or freelance partners when additional capacity or specialist skills are needed.</li>\n<li>Experience working with and giving art direction guidance to video teams.</li>\n</ul>\n<h3>What kind of work should be in my portfolio?</h3>\n<p>We’ll want to see a portfolio that shows both creative quality and leadership impact.</p>\n<p>Strong candidates will include 2 to 3 case studies that explain the problem, the strategic context, the creative direction, the design system or interaction model, the execution process, and the outcome.</p>\n<p>We’re especially interested in work that shows:</p>\n<ul>\n<li>High-quality website or digital experience design.</li>\n<li>Strong typography, hierarchy, motion, and interaction design.</li>\n<li>Clear systems thinking across multiple pages, templates, or surfaces.</li>\n<li>The ability to turn complex products or stories into simple, compelling experiences.</li>\n<li>Evidence of leadership, including how you shaped the work, guided others, partnered cross-functionally, and improved the final outcome.</li>\n</ul>\n<h3>Benefits</h3>\n<p>We are a well-treated bunch, with awesome benefits!</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed.</li>\n</ul>","enriched_at":1784052517664},{"id":"job_de3adcea-d86","title":"Technology Enablement Program Manager","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053727","location":"Dublin","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>This is a rare opportunity to drive and shape how Fin learns, adopts and thrives with its Enterprise Technology.</p>\n<p>As a Technology Enablement Program Manager, you&#39;ll sit at the intersection of IT and every team at Fin, running programs that ensure every employee gets the most from the tools and technology around them.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Driving and evolving Fin&#39;s IT Onboarding program, ensuring new hires join confidently with the tools and knowledge they need from Week 1.</li>\n<li>Designing and delivering IT awareness and education campaigns that aid employees in getting the most out of Fin&#39;s technology stack.</li>\n<li>Leading adoption for new technology rollouts and driving communication, enablement, and training.</li>\n<li>Shaping how Fin talks about enterprise technology and owning the communications strategy for IT across the business.</li>\n<li>Building and maintaining relationships with cross-functional stakeholders to understand their teams&#39; needs and challenges.</li>\n<li>Measuring what matters, tracking adoption, engagement, and effectiveness, and using data and feedback to continuously iterate and improve.</li>\n<li>Staying at the leading edge of AI and workplace tooling, being an early adopter, and bringing an informed perspective on where IT enablement is heading.</li>\n</ul>\n<p>The ideal candidate will have:</p>\n<ul>\n<li>5+ years in Program Management, Learning &amp; Development, or Employee Enablement, ideally with experience spanning both people-facing programs and a technology or IT environment.</li>\n<li>A proven track record of running onboarding, education, or awareness programs end-to-end.</li>\n<li>Exceptional communication and storytelling skills.</li>\n<li>Strong stakeholder management skills.</li>\n<li>The ability to work autonomously and self-directedly.</li>\n<li>Proven project and program management fundamentals.</li>\n</ul>\n<p>Nice to have skills and attributes include:</p>\n<ul>\n<li>Hands-on experience with AI tools such as Claude, ChatGPT, Gemini, or similar.</li>\n<li>A background in IT or technology teams, or experience delivering IT-specific enablement or digital adoption programs.</li>\n<li>Experience creating engaging enablement content using tools like Canva, Loom, Google Suite, or similar.</li>\n<li>Familiarity with digital adoption platforms or LMS tools.</li>\n<li>Experience in change management or organisational communications alongside program management.</li>\n</ul>\n<p>We offer a range of benefits, including:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n<li>Lunch served every weekday, plus snacks and a fully stocked kitchen.</li>\n<li>Regular compensation reviews.</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools.</li>\n<li>Pension scheme and match up to 4%.</li>\n<li>Life assurance, comprehensive health and dental insurance, and flexible paid time off policy.</li>\n<li>Paid maternity leave and paternity leave.</li>\n</ul>","enriched_at":1784012932940},{"id":"job_eff67259-9cc","title":"Technology Enablement Program Manager","source_url":"https://job-boards.greenhouse.io/intercom/jobs/8053727","location":"Dublin","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"IT","description":"<p>Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.</p>\n<p>This is a rare opportunity to drive and shape how Fin learns, adopts and thrives with its Enterprise Technology. As our Technology Enablement Program Manager, you&#39;ll sit at the intersection of IT and every team at Fin, running the programs that ensure every employee gets the most from the tools and technology around them.</p>\n<p>You&#39;ll support IT onboarding journeys for new hires, lead awareness campaigns for new tooling and build an education program that keeps pace with a rapidly evolving AI-first technology landscape. You&#39;ll partner closely with existing Education, Awareness and Enablement colleagues to ensure programs are joined up.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Drive and evolve Fin&#39;s IT Onboarding program, ensuring new hires join confidently with the tools and knowledge they need from Week 1.</li>\n<li>Design and deliver IT awareness and education campaigns that aid employees get the most out of Fin&#39;s technology stack.</li>\n<li>Lead adoption for new technology rollouts and drive communication, enablement and training.</li>\n<li>Shape how Fin talks about enterprise technology and own the communications strategy for IT across the business.</li>\n<li>Build and maintain relationships with cross-functional stakeholders and measure what matters, track adoption, engagement and effectiveness.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>5+ years in Program Management, Learning &amp; Development or Employee Enablement.</li>\n<li>Proven track record running onboarding, education or awareness programs end-to-end.</li>\n<li>Exceptional communication and storytelling skills.</li>\n<li>Strong stakeholder management and self-directed with autonomous working style.</li>\n</ul>\n<p><strong>Nice to Have:</strong></p>\n<ul>\n<li>Hands-on experience with AI tools such as Claude, ChatGPT, Gemini or similar.</li>\n<li>Background in IT or technology teams or experience delivering IT-specific enablement or digital adoption programs.</li>\n<li>Experience creating engaging enablement content using tools like Canva, Loom, Google Suite or similar.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.</li>\n<li>Regular compensation reviews.</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools.</li>\n<li>Pension scheme &amp; match up to 4%.</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.</li>\n<li>Flexible paid time off policy.</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers.</li>\n</ul>","enriched_at":1783965822121}],"category_normalised":[{"category":"sales","count":35},{"category":"engineering","count":31},{"category":"operations","count":12},{"category":"marketing","count":10},{"category":"it","count":5},{"category":"design","count":2}],"velocity":{"weeks":[{"week_start":"2026-05-18","count":10},{"week_start":"2026-05-25","count":10},{"week_start":"2026-06-01","count":16},{"week_start":"2026-06-08","count":14},{"week_start":"2026-06-15","count":11},{"week_start":"2026-06-22","count":13},{"week_start":"2026-06-29","count":6},{"week_start":"2026-07-06","count":9},{"week_start":"2026-07-13","count":9}],"trend":"decelerating","wow_pct":0},"momentum":{"recent_14d":18,"prior_14d":18,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":146675,"industry_median":null,"percentile":null,"sample_size":35,"by_region":[{"region":"United States","company_median":146675,"industry_median":null,"sample":35}],"transparency_pct":36,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":98,"industry_total":98,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.387,"skill_weighted_score":0.692,"top_exposed_titles":[{"title":"Enterprise Customer Success Manager","count":8,"score":0.701},{"title":"Sales Operations Manager, Tooling & Process","count":4,"score":0.043},{"title":"Cloud Security Engineer","count":4,"score":0.486},{"title":"Application Security Engineer","count":4,"score":0.311},{"title":"Account Executive, Scale","count":4,"score":0.173},{"title":"Technology Enablement Program Manager","count":2,"score":0.092},{"title":"Technical Support Engineer","count":2,"score":0.701},{"title":"Senior Solutions Engineer","count":2,"score":0.199},{"title":"Senior Sales Strategy & Operations Manager, AI Products","count":2,"score":0.138},{"title":"Senior Sales Manager, Continental Europe","count":2,"score":0.043}],"top_exposed_skills":[{"skill":"Customer-facing Experience","count":4,"score":0.701},{"skill":"Strategy","count":3,"score":0.701},{"skill":"Business Process Mapping","count":9,"score":0.701},{"skill":"Requirements Analysis","count":9,"score":0.701},{"skill":"Solution Design","count":9,"score":0.701},{"skill":"Technical Acumen","count":8,"score":0.701},{"skill":"Customer Service","count":5,"score":0.701},{"skill":"Commercial Instincts","count":5,"score":0.701},{"skill":"Relationship Building","count":4,"score":0.701},{"skill":"Artificial Intelligence","count":12,"score":0.65}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":38,"share_pct":38.8},{"region":"EU","count":35,"share_pct":35.7},{"region":"United Kingdom","count":23,"share_pct":23.5},{"region":"Australia/NZ","count":2,"share_pct":2}],"emerging":[{"region":"United Kingdom","recent_30d":16,"prior_30d":6,"growth_pct":167}],"shrinking":[{"region":"United States","recent_30d":4,"prior_30d":28,"growth_pct":-86}]},"seniority_anomalies":{"exec_recent_30d":4,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Director, Creative Studio EMEA","location":"London, England","posted_at":"2026-07-15"},{"title":"Director, Creative Studio EMEA","location":"London, England","posted_at":"2026-07-14"},{"title":"Director, Product Analytics","location":"Berlin, Germany; Dublin, Ireland; EMEA, Remote; London, England","posted_at":"2026-06-29"},{"title":"Director, Product Analytics","location":"Berlin, Germany; Dublin, Ireland; EMEA, Remote; London, England","posted_at":"2026-06-29"}]},"posting_dynamics":{"median_days_open":20,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":28}}}}