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Here’s why he sold it for a fifth of that Forbes Australia"},{"title":"75 apartments planned at 925 Eucalyptus Ave. in Inglewood - Urbanize LA","url":"https://news.google.com/rss/articles/CBMihwFBVV95cUxQNUd6dTFxQVBUeGdwYXQtMUliNXNDMUJoLTU3aExJZGcyOG1VSGY0bVBKenJ6cHRSOUJSYkd2aVZFbWlOZXhMY1B0aWFISTdkUERzUWpLaVE2Zl94WklzLUF2cGlnTHdacmdUeFAtYWhXTkZFamR6TUlWZlhxV2Z6MGZTdEp0VGc?oc=5","publisher":"Urbanize LA","date":"2026-10-20","snippet":"75 apartments planned at 925 Eucalyptus Ave. in Inglewood Urbanize LA"}],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":92,"categories":[{"category":"healthcare","count":24},{"category":"marketing","count":19},{"category":"customer service","count":10},{"category":"design","count":8},{"category":"finance","count":7},{"category":"operations","count":6},{"category":"product management","count":5},{"category":"engineering","count":5},{"category":"human resources","count":4},{"category":"data science","count":3},{"category":"logistics & supply chain","count":1}],"experience_levels":[{"level":"senior","count":75},{"level":"mid","count":12},{"level":"executive","count":2},{"level":"entry","count":1}],"work_arrangements":[{"arrangement":"hybrid","count":47},{"arrangement":"remote","count":10},{"arrangement":"onsite","count":1}],"top_titles":[{"title":"Performance Creative Strategist - 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We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.</p>\n<p>You will partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women&#39;s and men&#39;s health conditions.</p>\n<h3>About the role (What you’ll be doing)</h3>\n<p>We are looking for a Planning &amp; Procurement Manager to build and lead the Planning and Procurement functions at Eucalyptus AU as the business scales and integrates the Hims &amp; Hers portfolio. This is a hands-on, building role. You will be expected to delve into the detail in areas that need focus, building the structure from the ground up , running negotiations, designing frameworks, and leading the S&amp;OP cycle , while also stepping back to lead the function and develop your direct report.</p>\n<h3>As our Planning &amp; Procurement Manager, you will:</h3>\n<ul>\n<li>Design and build the Planning &amp; Procurement operating model , personally establish the frameworks, structures, and processes that both functions run on.</li>\n<li>Build and personally run the S&amp;OP process , design and lead the monthly S&amp;OP cycle yourself, bringing together commercial demand signals, inventory positions, supplier performance, and supply constraints.</li>\n<li>Build the category strategy in partnership with Commercial , partner with the Commercial team to understand the commercial strategy they own, and translate it into an aligned category sourcing and negotiation strategy.</li>\n<li>Own supplier performance and quarterly business reviews , personally run structured QBRs with strategic suppliers, set and track performance scorecards.</li>\n<li>Design the supply-risk and contracting framework with Legal , build the framework for identifying and mitigating supply risk across categories.</li>\n<li>Own new product and category launches , partner with Commercial and Clinical on new product lines and personally own the procurement and supply side of bringing them to market.</li>\n<li>Manage and develop the Supply &amp; Product Planner , manage, coach, and develop your direct report.</li>\n<li>Coach the broader team and raise the bar , practise radical candour, set the quality standard for how the function sources and plans.</li>\n</ul>\n<h3>About you (Who you are)</h3>\n<ul>\n<li>6+ years in procurement, strategic sourcing, or supply chain planning, ideally within FMCG, pharma, healthcare, or another regulated consumer-goods environment.</li>\n<li>A hands-on operator who is energised by working in the detail as much as by the strategy.</li>\n<li>Demonstrated experience designing and building procurement or planning frameworks, operating models, and processes from scratch.</li>\n<li>Comfortable designing and running an S&amp;OP process; hands-on experience with supply and demand planning is highly desirable.</li>\n<li>Experience managing or coaching others; a track record of developing less experienced team members is important.</li>\n<li>A proven commercial negotiator who has designed and delivered category strategies and measurable outcomes.</li>\n<li>Strong working knowledge of Australian import, labelling, and regulatory requirements.</li>\n<li>Analytical and fluent with cost, margin, and inventory data; hands-on experience with ERP and procurement systems is advantageous.</li>\n<li>A collaborative cross-functional partner who can translate commercial strategy into category plans.</li>\n<li>Resilient and comfortable with ambiguity in a fast-scaling, post-acquisition environment.</li>\n</ul>\n<h3>Why join Eucalyptus?</h3>\n<ul>\n<li>What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer.</li>\n<li>Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company.</li>\n<li>Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.</li>\n<li>Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.</li>\n<li>Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.</li>\n</ul>","enriched_at":1793530338341},{"id":"job_ba73c7ab-29f","title":"Performance Marketer","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4749344005","location":"NSW, NSW","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Marketing","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain, and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high-quality, and empathetic care that the traditional system cannot support.</p>\n<p>You&#39;ll partner with our care teams of prescribers, nurses, health coaches, pharmacists, and dietitians to support patients across preventative health, weight management, and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand, and the resources to deliver care to patients in dozens of countries.</p>\n<h3>About the role (what you&#39;ll be doing)</h3>\n<p>This is a high-ownership role at the centre of the Hims &amp; Hers growth engine. You&#39;ll be an integral part of the team that owns paid media (brand and performance) strategy, execution, and results end-to-end across our most critical acquisition channels, while partnering closely with creative, product, and analytics teams to drive measurable, scalable outcomes.</p>\n<p>As our Performance Marketer, you will:</p>\n<ul>\n<li>Help define and execute channel strategy across Google, YouTube, Meta, TikTok, and emerging platforms, making campaign and budget allocation decisions by triangulating first-party, blended, and attributed data sources.</li>\n<li>Partner closely with creative teams to ideate, brief, test, and iterate on high-performing ad concepts.</li>\n<li>Build a creative review process that uses structured creative analysis to identify key performance variables and sharpen subsequent briefs.</li>\n<li>Lead a rigorous test-and-learn roadmap: build and run structured experiments across audiences, creative, bidding strategies, and landing experiences to continuously improve efficiency and scale.</li>\n<li>Own performance analytics and reporting: translate campaign data into clear, actionable recommendations, and diagnose performance issues and opportunities using first- and third-party data to drive ongoing optimisation.</li>\n<li>Champion measurement excellence: apply best practices across attribution, incrementality testing, and full-funnel performance tracking so decisions are grounded in reliable signal.</li>\n<li>Influence cross-functional growth strategy: collaborate with product, analytics, and senior leadership to shape priorities and stay ahead of platform changes, industry trends, and emerging opportunities.</li>\n<li>Take ownership of your paid accounts: you&#39;ll be responsible for everything that comes with these platforms, from building accounts from scratch to assisting with or overseeing pixel implementation, to ensuring best-in-class campaign structure, then launching, maintaining, and optimising ads.</li>\n</ul>\n<h3>About you (who you are)</h3>\n<ul>\n<li>Experienced: you have 4+ years of significant hands-on experience running several accounts, each with multiple channels, in performance marketing or paid media.</li>\n<li>Strong on Google Ads: you have a track record of driving efficient customer acquisition on Google (Search, Performance Max, YouTube, and Demand Gen), plus hands-on experience with Meta and other channels as part of a multichannel acquisition strategy.</li>\n<li>Deeply analytical: you&#39;re comfortable working with first- and third-party data, attribution models, and blended performance metrics, and can translate complexity into clear, confident recommendations.</li>\n<li>A structured experimenter: you build test-and-learn frameworks rather than one-off tests, and you know how to separate signal from noise to inform strategy.</li>\n<li>Close to creative teams: you collaborate with them daily to help write a compelling creative brief, influence product roadmap conversations, and present performance strategy to senior stakeholders with equal confidence.</li>\n<li>Confident with AI tools: you regularly use AI to help analyse data and flag concerns before forming your own recommendation and driving its execution.</li>\n<li>Commercially numerate: you translate performance metrics into business outcomes.</li>\n</ul>\n<h3>Nice to haves</h3>\n<ul>\n<li>Background in D2C, consumer, or subscription-based businesses, with a focus on ROI, LTV, and retention.</li>\n<li>Experience with incrementality testing, media mix modelling, or advanced attribution methodologies.</li>\n<li>Hands-on experience running TikTok or YouTube as supplementary acquisition channels at scale.</li>\n</ul>\n<h3>Why join Eucalyptus?</h3>\n<ul>\n<li>Our goal for the next three years is to support 1 million patients globally to live better for longer.</li>\n<li>We&#39;re on the path to becoming the world&#39;s largest international digital healthcare company.</li>\n<li>You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.</li>\n<li>You will have high ownership, continuous feedback, and dedicated development support.</li>\n<li>Collaborate with talented peers to solve complex clinical and operational problems at scale.</li>\n</ul>\n<h3>What&#39;s ahead in Australia?</h3>\n<ul>\n<li>Grow with us globally: get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally.</li>\n<li>Shape your career: access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.</li>\n<li>Work where well-being matters: experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.</li>\n<li>Innovate with purpose: use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.</li>\n<li>Support at every stage: benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.</li>\n</ul>","enriched_at":1793530319539},{"id":"job_d4f45102-d17","title":"Performance Creative Strategist - Germany","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4749352005","location":"HQ - Berlin, DE","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>As a Performance Creative Strategist (f/m/d), you&#39;ll own creative strategy as a core performance growth lever for the German market, with a strong focus on Meta and paid social.</p>\n<h3>What you&#39;ll do</h3>\n<ul>\n<li>Translate customer insights, market trends, and performance data into clear, execution-ready creative briefs for paid social (Meta-first, with TikTok and YouTube in scope).</li>\n<li>Build and manage creative testing frameworks: message hierarchies, testing roadmaps, and iteration plans that continuously improve performance.</li>\n<li>Partner closely with performance marketers to analyse creative performance (CTR, CVR, CPA, ROAS, hook rate, hold rate) and turn insights into new testable ideas.</li>\n<li>Scale what works: take winning concepts and spin them into multiple angles, formats, and variations for systematic testing.</li>\n<li>Brief, manage, and iterate with UGC creators, designers, and agencies, ensuring output is optimised for performance - not just aesthetics.</li>\n<li>Balance strategy and execution: reviewing performance dashboards in the morning, briefing creators and designers throughout the day, and refining hypotheses as results come in.</li>\n<li>Work at speed in a high-volume, experiment-driven environment where learning and iteration matter more than polish.</li>\n</ul>\n<h3>About You</h3>\n<ul>\n<li>Experience in creative strategy, growth marketing, or performance creative, with deep exposure to Meta and paid social.</li>\n<li>Proven ability to write exceptional creative briefs that designers and copywriters can execute against, and that consistently unlock winning ads.</li>\n<li>German fluency (B2+), with a strong understanding of German customer behaviour and cultural nuance, and hands-on experience creating or localising campaigns for German-speaking audiences.</li>\n<li>Fluent in performance marketing metrics: you understand how creative impacts CTR, CVR, CPA, and ROAS across the funnel.</li>\n<li>Comfortable working with UGC creators and performance-led content, from briefing and iteration through to reviewing results.</li>\n<li>Highly collaborative, pragmatic, and comfortable with ambiguity. You thrive in fast-moving environments where priorities shift based on performance data.</li>\n<li>Experienced in systematic creative testing, by building frameworks, message hierarchies, and structured experiments rather than one-off ideas.</li>\n</ul>\n<h3>Why Join Us</h3>\n<ul>\n<li>Make a real impact: help thousands of patients in Germany improve their health and quality of life</li>\n<li>High-performing, mission-driven team: join a team building Germany&#39;s leading digital healthcare brand</li>\n<li>Flexible hybrid working: we work 3 day a week in Berlin</li>\n<li>Equity: a real stake in the business through our employee stock program</li>\n</ul>","enriched_at":1793530292164},{"id":"job_cd067a59-139","title":"Operations Specialist, Manila (UK Support)","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4616201005","location":"Manila, Manila","job_type":"full-time","experience_level":null,"work_arrangement":"hybrid","category":"Operations","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>The Clinical Operations team is looking for an Operations Support Specialist to support the management of Juniper UK’s prescriber workforce and ensure the smooth running of critical clinical operations for Juniper patients.</p>\n<h3>Your responsibilities may include:</h3>\n<ul>\n<li>Prescriber Onboarding and Technology Support:</li>\n<li>Coordinate a seamless onboarding process for new prescribers, ensuring they have access to all necessary tools and technology.</li>\n<li>Provide training and support to prescribers on the use of our telehealth platform and other essential technology tools.</li>\n<li>Act as the first point of contact for prescribers experiencing technical issues, diagnosing and resolving problems, and escalating when necessary.</li>\n</ul>\n<ul>\n<li>Roster Management Support</li>\n<li>Act as a liaison with prescribers to plan schedules that align with the business needs for capacity and prescribers’ schedules.</li>\n<li>Own and maintain an up-to-date roster.</li>\n<li>Ensure that up-to-date roster information is shared as needed with Clinical Operations colleagues to inform forecasting.</li>\n</ul>\n<ul>\n<li>Invoicing, timesheets and performance monitoring</li>\n<li>Check prescribers’ timesheets compared to roster hours agreed.</li>\n<li>Support monitoring and reporting of invoices, timesheets and performance metrics.</li>\n</ul>\n<ul>\n<li>Daily Interaction with Prescribers</li>\n<li>Respond promptly to prescribers’ inquiries, addressing their questions, concerns, and requests.</li>\n<li>Act as the first point of contact for practitioners experiencing operational issues, diagnosing and resolving problems, or escalating when necessary.</li>\n</ul>\n<ul>\n<li>Managing critical Clinical Operations processes</li>\n<li>Support safety monitoring of patients.</li>\n<li>Support account monitoring for accuracy and duplications.</li>\n<li>Support communications between Juniper and other healthcare providers.</li>\n</ul>\n<ul>\n<li>Issue Resolution:</li>\n<li>Troubleshoot and resolve practitioner issues efficiently, striving to minimize any disruptions to their telehealth services.</li>\n<li>Follow established escalation procedures for complex issues, ensuring that they are addressed effectively.</li>\n<li>Share patient and practitioner insights with the clinical services team and wider business.</li>\n</ul>\n<h3>About you</h3>\n<ul>\n<li>A bachelor&#39;s degree in a relevant field is preferred but not mandatory.</li>\n<li>Tech-Savvy: The ideal candidate should be comfortable with various commonplace technologies, have a strong understanding of digital tools, and be able to adapt to new systems quickly.</li>\n<li>Detail-Oriented: We are seeking candidates who can manage complex processes, follow guidelines, and ensure a high degree of accuracy in their work.</li>\n<li>Communication Skills: Strong English written and verbal communication skills are essential.</li>\n<li>Problem-Solving Abilities: The role requires a candidate who can think critically and troubleshoot effectively, whether it&#39;s resolving technical or operational issues.</li>\n<li>Adaptability: Telehealth is a dynamic field with evolving technologies and regulations.</li>\n<li>Customer Service Experience: Previous experience in customer service, call centres, or support roles will be an advantage.</li>\n</ul>\n<h3>Why you should join Euc</h3>\n<ul>\n<li>Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong.</li>\n<li>We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1.</li>\n<li>We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up.</li>\n</ul>","enriched_at":1793530277792},{"id":"job_54e3f660-284","title":"Contact Center Team Lead (UK Support), Manila","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4747472005","location":"Manila, Manila","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.</p>\n<p>You will partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.</p>\n<h4>About the role (What you’ll be doing)</h4>\n<p>The Team Lead is the operational and human heart of the Manila support teams. This role exists to ensure that every agent under their care has the guidance, structure, and support needed to deliver outstanding patient interactions , consistently, safely, and at pace. The Team Lead is equally a people manager, a performance driver, a cultural anchor, and an operational problem solver. They are the first person their team turns to when things get complex, and the person leadership turns to when they need visibility on what is happening on the ground. This role requires someone who leads with empathy and holds with accountability , in equal measure.</p>\n<h4>Key Responsibilities</h4>\n<h5>Team Management &amp; Daily Operations</h5>\n<ul>\n<li>Run daily stand-ups to align the team on ticket handling strategy, priorities, blockers, and important updates , ensuring every agent starts the day informed and focused</li>\n<li>Monitor all queues, assign tickets to agents, and manage workload balance across the team , including backlog management and cross-team absorption where needed</li>\n<li>Act as the first point of support for all agents , approachable, responsive, and genuinely invested in helping the team succeed</li>\n<li>Collaborate actively with other Team Leads to discuss blockers, trends, and insights, and to support each other in delivering consistently strong team lead performance</li>\n</ul>\n<h5>Performance Management &amp; Agent Development</h5>\n<ul>\n<li>Conduct weekly 1:1 performance reviews with each agent, providing structured feedback, coaching, and a genuine listening ear</li>\n<li>Prepare for each 1:1 proactively, including discussion with the QA analyst to ensure feedback is grounded in both quantitative and qualitative insight</li>\n<li>Hold agents accountable to defined KPIs with fairness, clarity, and consistency</li>\n<li>Identify underperformance early, design and execute relevant performance improvement plans, and escalate material performance issues to the Service Delivery Lead with clear documentation and recommendations</li>\n<li>Foster an environment of psychological and emotional safety where agents feel confident to raise concerns, ask questions, and grow</li>\n</ul>\n<h5>Reporting &amp; Data Analysis</h5>\n<ul>\n<li>Own, lead, and perform data analysis and reporting at agent, team, and function level</li>\n<li>Track and report on all key metrics as defined with the Service Delivery Lead, providing both quantitative figures and qualitative context</li>\n<li>Prepare weekly, monthly, and cycle reports , each including a clear status against targets and SLAs, and a concrete action plan to address any shortfalls</li>\n<li>Proactively extract and share insights from CSAT data, identifying patterns and root causes rather than just reporting numbers</li>\n<li>Provide each agent with a weekly individual performance report covering both quantitative results and qualitative feedback including CSAT reasons</li>\n<li>Identify and report cross-functional trends and insights to relevant stakeholders</li>\n</ul>\n<h5>Recurrent Meetings &amp; Stakeholder Engagement</h5>\n<ul>\n<li>Attend, prepare for, and actively contribute to all recurring meetings including Patient Ops Weekly Priorities, PX/MS Weekly Process Updates, and 1:1s with the Service Delivery Lead</li>\n<li>Come to every meeting with a point of view , prepared, engaged, and ready to contribute meaningfully</li>\n</ul>\n<h5>Escalation Management</h5>\n<ul>\n<li>Act as the escalation point for complex or sensitive patient situations before they are handed off to the escalation team or Senior Associate</li>\n<li>Assess escalations quickly and accurately, resolving independently where within scope and escalating further when required</li>\n<li>Communicate escalation situations proactively and efficiently to relevant stakeholders, supported by clear and concise data</li>\n</ul>\n<h5>Ad-Hoc &amp; Operational Tasks</h5>\n<ul>\n<li>Manage ad-hoc tasks as they arise including hiring support, PIP management, and specific issue follow-up</li>\n<li>Approach unplanned work with flexibility and ownership , ad-hoc does not mean unstructured, and every task is handled with the same rigor as planned work</li>\n</ul>\n<h5>Culture &amp; Team Engagement</h5>\n<ul>\n<li>Act as a Culture Champion , embodying Euc&#39;s values and cycle principles in every interaction and decision</li>\n<li>Lead with empathy, care, and understanding while setting a high standard of professionalism across the team</li>\n<li>Ensure agents respect and adopt new ways of working, supporting transitions with clarity and positivity</li>\n<li>Partner with the People team and Senior Associates to organize social initiatives and team events that foster togetherness and a patient-first mentality</li>\n<li>Be a positive energy setter , the kind of leader whose presence raises the standard and the mood of the room</li>\n</ul>\n<h5>Innovation &amp; Process Improvement</h5>\n<ul>\n<li>Own and drive process improvement initiatives within the team, working closely with Senior Associates to identify gaps and frame practical solutions</li>\n<li>Act as a change champion , embracing new ways of working and advocating for them with energy and conviction</li>\n<li>Build business cases and supporting reports to advocate for improvements and bring them to the attention of the Service Delivery Lead</li>\n<li>Continuously look for innovation opportunities that make the team faster, better, and more patient-focused</li>\n</ul>\n<h4>About you (Who you are)</h4>\n<ul>\n<li>Strong Leader: At least 4 years of full-time leadership experience in a startup, international, or tech company. You lead with empathy and kindness while holding your team accountable to high standards. You’ve successfully driven improvements in team performance (CSAT, QA, retention, or efficiency) and fostered a positive team culture. You coach, mentor, and empower team members to grow in their roles.</li>\n<li>Preferably experienced with online/remote/virtual work (not essential).</li>\n<li>Tech-Savvy: Proficient in Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides), Slack, Notion, and other productivity/project management tools. Quick to adapt to new systems and technologies. Having experience in Zendesk is a huge plus.</li>\n<li>Strong Communicator: Excellent command of English, both spoken and written. You listen attentively and communicate with stakeholders in a concise and effective manner.</li>\n<li>Experience in healthcare support or a customer-facing role is a plus.</li>\n<li>People Person: Motivates others toward common goals, works well with diverse personalities, and creates an inclusive, psychologically safe environment where people feel heard and valued.</li>\n<li>Exceptional Problem-Solver: Approaches complex challenges with creativity and critical thinking. Troubleshoots effectively, resolves technical/operational issues, and knows when to ask clarifying questions. You balance being hands-on in day-to-day operations with providing strategic input to leadership. You thrive in a mission-driven, fast-growing environment and believe in putting patients/customers first.</li>\n<li>Progressive Thinker: You don’t just put out fires , you look for root causes and systemic fixes. You use data, feedback loops, and cross-functional collaboration to improve processes at scale. You’re progressive in your approach, anticipating future challenges and opportunities instead of only reacting to the present.</li>\n<li>Ethical Leader: Known for integrity and discretion, with the courage to challenge gossip, exclusion, or toxic behaviours. You set a high ethical standard, fostering a culture of trust, accountability, and psychological safety.</li>\n<li>Proactive: A charismatic “can-do” attitude with minimal need for supervision. Takes ownership, goes the extra mile, and is motivated by impact and helping others.</li>\n<li>Learner’s Mindset: Embraces challenges as learning opportunities. Adapts quickly in fast-paced environments, strives for excellence, and continuously improves. You thrive in a mission-driven, fast-growing environment and view challenges as opportunities to learn. This role also offers growth opportunities into broader leadership areas such as operations, strategy, or project management.</li>\n<li>You are willing to work full-time (40 hours/week) in a hybrid set up and able to work on a rotating 24/7 schedule</li>\n<li>You are located near or within Metro Manila, Philippines</li>\n<li>You have a suitable work-from-home space (work desk, comfortable chair, proper lighting, quiet environment)</li>\n<li>You have stable internet connection at home: 30 Mbps minimum</li>\n</ul>\n<h4>Why you should join Euc</h4>\n<ul>\n<li>Our teams are incredibly passionate - Our talent bar is high and our work ethic is strong. You’ll get to stretch yourself everyday and work amongst people who care deeply about our patients. You’ll be given autonomy to tackle interesting problems and receive regular feedback from a supportive team</li>\n<li>We’ll have your back when you need us the most - You’ll be able to lean on a range of leave offerings to support you when needed from Day 1, this includes: sick, maternal/paternal, compassionate, and vacation leave. Personal health days leave and budget to encourage you to take care of your well-being. A reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents. Standard employer share for statutory benefits (SSS, PhilHealth, and HDMF), and 13th month pay. Also, transportation allowance to support your expenses when reporting to our Makati office.</li>\n<li>We will invest in your career - You’ll get access to an annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up. You can expect regular performance and pay reviews as your career grows.</li>\n<li>We move at incredible speed - You’ll work with team mates who build in the open by sharing their work freely, this helps us learn and iterate quickly so we can deliver high quality outcomes faster than our competitors. You’ll spend a lot of time outside of your comfort zone learning and iterating frequently, we wouldn’t have it any other way</li>\n</ul>","enriched_at":1793530257710},{"id":"job_26872e35-831","title":"Community Moderator - PH","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4632579005","location":"Manila, Manila","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Customer Service","description":"<p>We are the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain, and Canada.</p>\n<p>We believe that good health should last a lifetime, and that to get there, we need to deliver personalized, high-quality, and empathetic care that the traditional system cannot support.</p>\n<p>As a Community Moderator, you will partner with our care teams to support patients across preventative health, weight management, and specific women&#39;s and men&#39;s health conditions.</p>\n<h4>Responsibilities:</h4>\n<ul>\n<li>Monitor and moderate comments on our Facebook, Instagram, and TikTok posts and direct messages to ensure respectful, safe, and brand-appropriate interactions.</li>\n<li>Respond to customer inquiries and comments in line with our brand&#39;s tone and guidelines.</li>\n<li>Escalate sensitive or complex issues to the appropriate internal teams.</li>\n<li>Flag spam, harmful, or inappropriate content quickly and effectively.</li>\n<li>Schedule organic content across social platforms, working closely with our Social Media Manager.</li>\n<li>Identify trends in customer feedback and share insights with the wider team to help improve our marketing, products, and services.</li>\n<li>Engage in community engagement with other accounts to drive organic social growth and cultural relevance.</li>\n</ul>\n<h4>Requirements:</h4>\n<ul>\n<li>You&#39;re attentive, empathetic, and able to keep calm even in challenging online interactions.</li>\n<li>You&#39;re a strong communicator who can adapt tone and style across different contexts.</li>\n<li>You have 2+ years of experience in online community management, customer support, social media moderation, or a related field.</li>\n<li>You&#39;re familiar with Facebook, Instagram, and other social media platforms, and comfortable with digital tools.</li>\n<li>You&#39;re detail-oriented and quick to spot issues, from customer dissatisfaction to spam or inappropriate comments.</li>\n<li>You have an interest in healthcare and wellness, and/or experience in a healthcare or allied services environment.</li>\n<li>You&#39;re comfortable working on a late mid-shift schedule, with no fixed weekend off.</li>\n</ul>\n<h4>Benefits:</h4>\n<ul>\n<li>Competitive salary</li>\n<li>Range of leave offerings, including sick, maternal/paternal, compassionate, and vacation leave</li>\n<li>Personal health days leave and budget to encourage you to take care of your well-being</li>\n<li>Reliable health insurance provider accredited by major hospitals, clinics, and diagnostic centers nationwide, plus coverage of up to two dependents</li>\n<li>Standard employer share for statutory benefits, and 13th month pay</li>\n<li>Transportation allowance to support your expenses when reporting to our Makati office</li>\n<li>Annual professional development budget and additional leave credits, mentors and buddies to ensure that you have the support you need to level up</li>\n<li>Regular performance and pay reviews as your career grows</li>\n</ul>","enriched_at":1793530223040},{"id":"job_fea2ae91-f0b","title":"Search Lead, UK","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4747064005","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Marketing","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.</p>\n<p>You&#39;ll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.</p>\n<p>We&#39;re looking for people who appreciate and are excited by the enormity and uniqueness of this challenge, and want to work in the most ambitious, smart, fast moving and positive sum environment of their lives to transform how healthcare is delivered globally.</p>\n<h4>About The Role</h4>\n<p>We&#39;re looking for an exceptional Search Lead to own and scale our search channel growth in the UK market. This is a high-impact, hands-on growth role where you&#39;ll be responsible for scaling performance across the Google ecosystem , leveraging deep expertise across all Google products, from Search to Performance Max , to drive sustainable, compliant growth in one of the UK&#39;s fastest-growing digital health brands.</p>\n<p>You&#39;ll think end-to-end , from bidding and targeting strategy through to landing page experimentation, optimisation, and performance analysis. If you&#39;ve mastered paid search in regulated industries, thrive on seven-figure monthly budgets, and love turning complexity into measurable results, we want to meet you.</p>\n<h4>What You&#39;ll Do</h4>\n<ul>\n<li>Own the UK Google Search growth strategy, driving measurable performance across Performance Max, Search, Shopping, Display, YouTube, and Gmail</li>\n<li>Manage and optimise 7 figure monthly media budgets, working closely with Allocation &amp; Performance Managers on budget allocation</li>\n<li>Lead A/B and multivariate landing page testing, turning performance data into actionable insights</li>\n<li>Partner closely with design, analytics, and engineering to improve CTR, CVR, and ROAS</li>\n<li>Champion a culture of testing and optimisation, embedding experimentation into every stage of the funnel</li>\n<li>Stay ahead of platform changes , monitoring new Google features, policy updates, and compliance nuances within healthcare advertising</li>\n<li>Monitor and report on performance using Google Analytics, Search Console, and Looker Studio, ensuring clarity and precision in results</li>\n<li>Analyse competitors and UK market trends to identify growth opportunities and develop high-performing bidding and targeting strategies</li>\n<li>Work cross-functionally with product, marketing, design, and the Growth Lead to ensure consistent messaging and execution of market-winning strategies</li>\n</ul>\n<h4>About You</h4>\n<ul>\n<li>4+ years in search or paid media, with deep hands-on experience managing Google campaigns</li>\n<li>Expert knowledge of Google Ads, including advanced campaign types and automation features (e.g. Performance Max)</li>\n<li>Proven track record planning, executing, and interpreting landing page experiments</li>\n<li>Highly analytical mindset with strong attention to detail, able to form data-driven hypotheses, define success metrics, and communicate findings clearly to stakeholders</li>\n<li>Experience working in regulated industries (e.g., healthcare, pharma, insurance) and comfort navigating compliance frameworks</li>\n<li>Experience in D2C, consumer, or subscription-based businesses , you understand how to optimise for acquisition, retention, and lifetime value</li>\n<li>Strong understanding of UK consumer behaviour and how to localise campaigns for tone, messaging, and search intent</li>\n<li>Excellent communication skills, written and verbal; able to translate performance data into actionable recommendations</li>\n<li>Familiarity with healthcare-specific search compliance (e.g., medical claims, ad copy restrictions, prescription pathways) is highly desirable</li>\n<li>Experience scaling search in multi-market or global organisations, and comfort using first-party data to optimise creative and bidding strategies, is a plus</li>\n</ul>\n<h4>What Makes Joining Eucalyptus Unique</h4>\n<ul>\n<li>High-growth opportunity – We&#39;re scaling rapidly across new markets, conditions, and demographics</li>\n<li>Meaningful impact – Your work will directly influence patient outcomes and business growth</li>\n<li>Ownership and autonomy – You&#39;ll have the freedom to test bold ideas and shape the search growth strategy</li>\n<li>Career acceleration – Work alongside high-performing teams in an ambitious, fast-moving environment</li>\n<li>Mission-driven work – Help build one of the world&#39;s leading digital healthcare companies focused on preventive care and long-term health outcomes</li>\n</ul>","enriched_at":1793457239112},{"id":"job_f809a98c-36a","title":"Engineering Director","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4733130005","location":"London","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Engineering","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.</p>\n<p>You&#39;ll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.</p>\n<h3>About the Role</h3>\n<p>This role will be based at our London HQ, following a 3-day hybrid schedule. You will bring together two engineering organisations into one unified team, run our largest engineering hub outside of Sydney, and serve as the primary engineering partner for our UK commercial and product leaders. Reporting to the CTO in Sydney, you will work closely with executives in London and operate with the clarity and self-direction that distance requires.</p>\n<ul>\n<li>Unify two orgs into one. The team is 35 engineers across two engineering organisations, growing towards 50. You will manage six to eight direct reports (all engineering managers) and establish a unified standard for how both teams plan, build, ship, and hold each other accountable.</li>\n</ul>\n<ul>\n<li>Run the London engineering site. Serve as the senior engineering voice in the building, including dotted-line support for US-focused teams based in London. That means setting the tone, facilitating local leadership forums, and making London a place where exceptional engineers join and stay.</li>\n</ul>\n<ul>\n<li>Translate commercial outcomes. Partner directly with UK commercial, clinical, and product leaders as a true peer. You will serve as the primary contact across the business, evaluating trade-offs through a commercial lens and communicating them rather than escalating them.</li>\n</ul>\n<ul>\n<li>Shape what we build, not just how. Evaluate whether proposed initiatives deliver real value and instil that thoughtful product instinct across your management team.</li>\n</ul>\n<ul>\n<li>Build and mentor the team. Own senior hiring in London, set clear quality standards, and mentor engineering managers to become skilled hiring partners who can recruit effectively.</li>\n</ul>\n<ul>\n<li>Raise engineering standards. Strengthen delivery predictability, quality, and operational reliability across a distributed organisation spanning Sydney, London, and the US.</li>\n</ul>\n<h3>About You</h3>\n<ul>\n<li>You’ve managed an engineering organisation of 30+ people through managers, with at least five years of experience developing other managers.</li>\n</ul>\n<ul>\n<li>You have experience guiding an organisation through significant structural change such as an integration, restructure, or operational overhaul where teams emerged stronger. You can reflect openly on the parts that went badly and what you learned.</li>\n</ul>\n<ul>\n<li>You use AI tooling in your own work, and you&#39;ve changed how a team builds with it rather than just your own workflow. You can say what it made better, what it made worse, and where you chose not to use it.</li>\n</ul>\n<ul>\n<li>You’ve demonstrated commercial fluency, holding constructive conversations on revenue, margin, and prioritisation while making speed, scope, and risk trade-offs clear and explicit.</li>\n</ul>\n<ul>\n<li>You have experience building and scaling systems from the ground up, rather than simply maintaining a machine that already runs itself.</li>\n</ul>\n<ul>\n<li>You are technically strong and partner credibly with senior engineers, you evaluate system architecture, and spot when technical estimates lack substance. Coding is not the job, but you are comfortable getting on the tools to prototype an idea or unblock your team, and you can govern an ecosystem built on React, React Native, TypeScript, Go microservices, GraphQL, Kubernetes, and GCP.</li>\n</ul>\n<ul>\n<li>You are comfortable managing a site distant from headquarters across various time zones. You leverage asynchronous communication, operating with high agency, independence, and clarity.</li>\n</ul>\n<h3>Nice to Have</h3>\n<ul>\n<li>Experience in regulated sectors (such as healthtech, fintech or gaming), finding creative paths forward inside compliance constraints rather than being stopped by them.</li>\n</ul>\n<ul>\n<li>Experience navigating post-acquisition organisational integration and the messy alignment work that follows.</li>\n</ul>\n<h3>Why join Eucalyptus</h3>\n<ul>\n<li>What&#39;s next - Our goal for the next three years is to support 1 million patients globally to live better for longer, launching into new conditions, demographics and geographies.</li>\n</ul>\n<ul>\n<li>Build something world-changing - We&#39;re on the path to becoming the world&#39;s largest international digital healthcare company. It will be challenging, fast-paced and deeply rewarding.</li>\n</ul>\n<ul>\n<li>Make real impact - Your work directly shapes patient outcomes and scales evidence-based care across markets.</li>\n</ul>\n<ul>\n<li>Accelerate your growth - High ownership, continuous feedback and dedicated development support.</li>\n</ul>\n<ul>\n<li>Join a motivated team - Talented peers solving complex clinical and operational problems at scale.</li>\n</ul>\n<h3>What&#39;s ahead in the UK</h3>\n<ul>\n<li>Be an owner - Your own stake in the business with our employee options programme</li>\n</ul>\n<ul>\n<li>Invest in your growth - Annual development budget plus 3 days of professional development leave</li>\n</ul>\n<ul>\n<li>Work flexibly - Hybrid setup with 3 days a week in our Old Street office, designed for focus and collaboration</li>\n</ul>\n<ul>\n<li>Support your well-being - Private health insurance through Vitality, or a monthly wellness allowance to spend on what matters most to you</li>\n</ul>\n<ul>\n<li>Take time off - 25 days of holiday, enhanced parental leave and work from anywhere 3 weeks a year</li>\n</ul>\n<ul>\n<li>Join a connected team - A vibrant office culture with regular socials, clubs, after-school sport and seasonal events</li>\n</ul>","enriched_at":1793457204792},{"id":"job_f68e74f0-0cf","title":"CRO Manager","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4736551005","location":"NSW","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Healthcare","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.</p>\n<p>You&#39;ll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.</p>\n<h3>About the role</h3>\n<p>We&#39;re looking for a CRO Manager to own and improve one of the most important journeys at Juniper: how prospective patients move from their first visit to our website through to starting treatment. Juniper has a complex, considered customer journey. Prospective patients need to understand our program, decide whether it&#39;s right for them, complete a health assessment and ultimately make a meaningful healthcare decision. You&#39;ll combine data, experimentation and a deep understanding of customer behaviour to make that journey simpler, clearer and more effective.</p>\n<p>This is a senior, hands-on individual contributor role within our Product Growth team. You&#39;ll own conversion across our digital funnel, identify where and why prospective patients drop out, and turn those insights into experiments that materially improve performance. You&#39;ll work closely with Design, Copy, Engineering, and Analytics to turn opportunities into shipped experiments. As Juniper expands into new products and patient needs, you&#39;ll also help build and optimise the new conversion journeys that support that growth.</p>\n<h3>What you&#39;ll be doing</h3>\n<ul>\n<li>Own conversion across the funnel. Take accountability for performance from landing page through to quiz, assessment and order, identifying the biggest conversion leaks and opportunities for improvement.</li>\n</ul>\n<ul>\n<li>Build and run our experimentation roadmap. Translate customer behaviour and funnel data into clear hypotheses, prioritise opportunities based on expected impact, and run a structured experimentation cadence.</li>\n</ul>\n<ul>\n<li>Get close to the data. Diagnose where customers are dropping out, quantify opportunities, and work with Analytics to ensure the right tracking, measurement, and attribution are in place.</li>\n</ul>\n<ul>\n<li>Design rigorous experiments. Own A/B and multivariate testing from hypothesis through to execution, analysis and decision-making.</li>\n</ul>\n<ul>\n<li>Turn experiments into decisions. Clearly articulate what worked, what didn&#39;t and why, using results to determine what we ship, iterate or stop.</li>\n</ul>\n<ul>\n<li>Understand the customer behind the numbers. Combine quantitative data with customer insight to understand intent, friction, trust and the reasons people hesitate or abandon their journey.</li>\n</ul>\n<ul>\n<li>Lead conversion-focused creative execution. Partner closely with Copy and Design to turn hypotheses into messaging, UX and customer experiences that improve conversion.</li>\n</ul>\n<ul>\n<li>Partner with Engineering and Product. Take opportunities from diagnosis through to implementation rather than stopping at recommendations.</li>\n</ul>\n<ul>\n<li>Connect acquisition and conversion. Work closely with Growth to ensure the experience customers land on reflects the intent and messaging that brought them there.</li>\n</ul>\n<ul>\n<li>Build new conversion journeys. As Juniper expands its product ecosystem, help create and optimise funnels for new products and patient needs.</li>\n</ul>\n<ul>\n<li>Raise our CRO capability. Establish strong practices around prioritisation, experiment design, measurement and learning so we continuously get better at understanding what drives growth.</li>\n</ul>\n<h3>About you</h3>\n<p>We&#39;re looking for someone who has genuinely owned conversion problems, not simply supported a CRO program.</p>\n<p>You&#39;ll need to have:</p>\n<ul>\n<li>5+ years of experience across CRO, experimentation, digital optimisation, product growth, or a similarly quantitative digital role.</li>\n</ul>\n<ul>\n<li>A track record of owning and improving digital conversion funnels, with clear examples of measurable commercial impact.</li>\n</ul>\n<ul>\n<li>Strong hands-on experience designing and running A/B and multivariate experiments.</li>\n</ul>\n<ul>\n<li>Strong analytical instincts. You can interrogate funnel performance, identify drop-offs, size opportunities, and translate data into hypotheses.</li>\n</ul>\n<ul>\n<li>Experience working with Analytics or Data teams to build robust measurement and attribution frameworks.</li>\n</ul>\n<ul>\n<li>Strong customer judgement and an understanding of how UX, messaging, friction and behavioural psychology influence conversion.</li>\n</ul>\n<ul>\n<li>Experience working closely with Design, Copy, Engineering and Product to turn hypotheses into shipped experiences.</li>\n</ul>\n<ul>\n<li>Strong commercial judgement and an ability to connect individual funnel metrics to broader business outcomes.</li>\n</ul>\n<p>Experience in healthcare, subscription businesses or considered-purchase journeys is useful, but not essential. We&#39;re much more interested in how you approach customers, experimentation and growth.</p>\n<h3>Why this role matters</h3>\n<ul>\n<li>Conversion is one of Juniper&#39;s biggest growth opportunities.</li>\n</ul>\n<ul>\n<li>Our patient journey is fundamentally different from a simple ecommerce checkout. People are making a personal healthcare decision, often after spending significant time thinking about their health and weight. Building trust, communicating clearly and removing unnecessary friction all matter.</li>\n</ul>\n<ul>\n<li>At the same time, Juniper is evolving beyond a single offering into a broader ecosystem of products and care. That means building new journeys, understanding new customer behaviours, and continuously improving how people discover and access the right care.</li>\n</ul>\n<ul>\n<li>You&#39;ll have meaningful ownership of that problem, with the data to understand it, the creative and technical partners to execute against it, and the opportunity to directly influence how quickly Juniper grows.</li>\n</ul>\n<h3>Why join Eucalyptus?</h3>\n<p>Euc is also behind a growing family of digital healthcare clinics (Pilot, Kin, Software, Compound) across men’s health and well-being, fertility, skincare, and preventative health.</p>\n<p>Here’s what makes joining Euc unique:</p>\n<ul>\n<li>What’s next - Our goal for the next three years is to support 1 million patients globally to live better for longer. We’re launching into new conditions, demographics, and geographies as we build a truly preventive healthcare ecosystem.</li>\n</ul>\n<ul>\n<li>Build something world-changing - We’re on the path to becoming the world’s largest international digital healthcare company. It will be challenging, fast-paced, and deeply rewarding.</li>\n</ul>\n<ul>\n<li>Make real impact - You will deliver work that directly shapes patient outcomes and scales evidence-based care across markets.</li>\n</ul>\n<ul>\n<li>Accelerate your growth - You will have high ownership, continuous feedback, and dedicated development support.</li>\n</ul>\n<ul>\n<li>Join a motivated team - You will collaborate with talented peers to solve complex clinical and operational problems at scale.</li>\n</ul>\n<h3>What’s ahead in Australia?</h3>\n<ul>\n<li>Grow with us globally - Get mentorship from leaders across Australia, the UK, Germany, and Japan, collaborate with teams in the Philippines and South Africa, and explore new markets or travel internationally. Recognised on Hatch’s Hotlist as one of Australia’s top employers, we support early-career professionals to become future global leaders.</li>\n</ul>\n<ul>\n<li>Shape your career - Access learning budgets, conferences, certifications, peer shadowing, and a global knowledge-sharing culture.</li>\n</ul>\n<ul>\n<li>Work where well-being matters - Experience catered wellness talks, exercise classes, free barista coffees, funded social clubs, and quarterly rooftop parties.</li>\n</ul>\n<ul>\n<li>Innovate with purpose - Use state-of-the-art tools and contribute to bold, impactful solutions in healthcare.</li>\n</ul>\n<ul>\n<li>Support at every stage - Benefit from parental and miscarriage leave, health, professional development, and personal days, and our Employee Assistance Program.</li>\n</ul>","enriched_at":1793457170458},{"id":"job_f637f0b8-895","title":"Operations Manager","source_url":"https://job-boards.greenhouse.io/eucalyptus/jobs/4724700005","location":"Berlin, Berlin","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>We&#39;re the world&#39;s leading consumer healthcare platform, supporting millions of patients across the US, Australia, the UK, Germany, Japan, Spain and Canada.</p>\n<p>We&#39;re driven by the belief that good health should last a lifetime, and that to get there we need to deliver the personalised, high quality and empathetic care that the traditional system cannot support.</p>\n<p>You&#39;ll partner with our care teams of prescribers, nurses, health coaches, pharmacists and dietitians to support patients across preventative health, weight management and specific women&#39;s and men&#39;s health conditions.</p>\n<p>We joined Hims &amp; Hers so that you can do all of the above on a bigger scale, with more ambition, a stronger global brand and the resources to deliver care to patients in dozens of countries.</p>\n<h3>About the Role</h3>\n<p>This is an operations-first role in a fast-growing digital healthcare company. As our patient base in Germany continues to scale, we need to make sure the operational engine behind the patient experience scales with it. As an Operations Manager, you’ll help run and improve the processes that keep our German business moving , solving day-to-day operational challenges while helping build better, more scalable ways of working. You’ll work across Patient Experience, Product, Tech, Growth, and other teams, with support and direction from your manager. This is a hands-on role for someone who enjoys solving problems, working with data, improving processes, and turning ambiguity into action.</p>\n<h3>What You’ll Do</h3>\n<h4>Keep our operations running smoothly</h4>\n<ul>\n<li>Own and maintain key day-to-day operational processes across the German business</li>\n<li>Troubleshoot issues across areas such as payments, orders, invoices, discounts, verification, referrals, and patient communications</li>\n<li>Fix problems as they arise while identifying opportunities to make our processes more reliable and efficient</li>\n</ul>\n<h4>Improve the patient experience</h4>\n<ul>\n<li>Use patient feedback and recurring issues to understand where we can create a better experience</li>\n<li>Help turn patient pain points into practical improvements across our processes and journeys</li>\n<li>Support areas such as Trustpilot and referrals, improving how we engage with and learn from our patients</li>\n</ul>\n<h4>Use data to drive decisions</h4>\n<ul>\n<li>Track key operational metrics and investigate where performance is changing or falling short</li>\n<li>Use data to understand the scale and root cause of operational problems</li>\n<li>Turn analysis into practical actions and improvements</li>\n</ul>\n<h4>Deliver operational initiatives</h4>\n<ul>\n<li>Support and deliver projects that improve the performance of our German operations</li>\n<li>Help test and implement new processes, workflows, and ways of working</li>\n<li>Take ownership of defined initiatives from planning through to execution, with support from your manager</li>\n</ul>\n<h3>About You</h3>\n<ul>\n<li>3–5 years of experience in operations, consulting, startups, marketplaces, digital health, or another fast-moving environment</li>\n<li>Strong problem-solving skills and comfortable getting into the details to understand why something isn’t working</li>\n<li>Confident working with data, KPIs, and spreadsheets; SQL experience is a plus</li>\n<li>Organised and able to manage multiple priorities while following through on the details</li>\n<li>Comfortable working in an ambiguous, fast-changing environment</li>\n<li>Strong attention to detail and able to balance speed with accuracy</li>\n<li>Proactive, practical, and motivated by making things work better</li>\n<li>Fluent in English, preferably German too, both written and spoken</li>\n</ul>\n<p>Experience in healthcare, consumer technology, marketplaces, or high-growth businesses is a plus, but not essential.</p>\n<h3>What Success Looks Like</h3>\n<ul>\n<li>Keeping Operations Running &amp; Improving , You reliably solve the day-to-day problems that keep the business moving, while spotting and making improvements along the way.</li>\n<li>Turning Ambiguity into Structure , You can take an unclear or messy problem, break it down, work out what matters, and move towards a solution.</li>\n<li>Balancing Speed with Precision , You move quickly and pragmatically while maintaining a high bar for accuracy and patient experience.</li>\n</ul>\n<h3>Compensation</h3>\n<ul>\n<li>The salary range for this role is €55,000 – €65,000 gross per year, depending on experience and qualifications, plus additional benefits.</li>\n</ul>","enriched_at":1793457125356}],"category_normalised":[{"category":"healthcare","count":24},{"category":"marketing","count":19},{"category":"customer service","count":10},{"category":"design","count":8},{"category":"finance","count":7},{"category":"operations","count":6},{"category":"product management","count":5},{"category":"engineering","count":5},{"category":"human resources","count":4},{"category":"data science","count":3},{"category":"logistics & supply chain","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":4},{"week_start":"2026-10-26","count":88}],"trend":"stable","wow_pct":2100},"momentum":{"recent_14d":92,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":76300,"industry_median":null,"percentile":null,"sample_size":4,"by_region":[{"region":"EU","company_median":76300,"industry_median":null,"sample":4}],"transparency_pct":4,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":92,"industry_total":92,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.249,"skill_weighted_score":0.38,"top_exposed_titles":[],"top_exposed_skills":[{"skill":"Healthcare Support","count":3,"score":0.469},{"skill":"Mac","count":5,"score":0.469},{"skill":"Google Suite","count":5,"score":0.469},{"skill":"Healthcare","count":3,"score":0.419},{"skill":"Customer Service","count":6,"score":0.398},{"skill":"SQL","count":3,"score":0.353},{"skill":"Data Analysis","count":7,"score":0.312},{"skill":"Go","count":3,"score":0.288},{"skill":"GraphQL Federation","count":3,"score":0.288},{"skill":"Grpc","count":3,"score":0.288}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":54,"share_pct":58.7},{"region":"United Kingdom","count":26,"share_pct":28.3},{"region":"EU","count":7,"share_pct":7.6},{"region":"APAC","count":3,"share_pct":3.3},{"region":"Canada","count":1,"share_pct":1.1},{"region":"United States","count":1,"share_pct":1.1}],"emerging":[{"region":"Unknown","recent_30d":54,"prior_30d":0,"growth_pct":100},{"region":"United Kingdom","recent_30d":26,"prior_30d":0,"growth_pct":100},{"region":"EU","recent_30d":7,"prior_30d":0,"growth_pct":100},{"region":"APAC","recent_30d":3,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":11,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Engineering Director","location":"London","posted_at":"2026-10-31"},{"title":"CRO Manager","location":"NSW","posted_at":"2026-10-31"},{"title":"Director, Customer Service","location":"Manila, Manila","posted_at":"2026-10-31"},{"title":"Customer Contact Director – Patient Operations","location":"Manila, Manila","posted_at":"2026-10-31"},{"title":"Director of People Partnering, EMEA","location":"London","posted_at":"2026-10-31"}]},"posting_dynamics":{"median_days_open":7,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":11}}}}