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Try These Loan Apps - US News Money","url":"https://news.google.com/rss/articles/CBMimwFBVV95cUxPbTlGdkdrTzcxS3dEN1NNNlZudFJlZ2JkZ0p1MVI4T3JVV3BKZDhudURTN012dGFUTHl4bUxBY1NrMDhDRF9NdXBpZFFkU0VxQUhqVG52WHhPVDBpR3g3V2RrNzR6R2g3cjVyVlY0Z2JCNDJoVDRLb1hDMDBick9YZjJqUEJPZS03eGZJcVFNRFF5VmhQamtSOUw4QQ?oc=5","publisher":"US News Money","date":"2026-05-27","snippet":"Need Cash Fast? 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The successful candidate will build agents, automations, and integrations that power how EarnIn hires, develops, and scales its people and operations.</p>\n<p>The Mountain View base salary range for this full-time position is $189,000-$231,000, plus equity and benefits. This is a hybrid position requiring in-office work 2 days a week.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop and deploy agents that automate high-volume People and Operations workflows, such as approvals, reporting, intake, and reconciliation.</li>\n<li>Automate recruiting screening, scheduling, and pipeline workflows, and build reporting and AI-powered insights for real-time visibility into recruiting metrics.</li>\n<li>Create lightweight internal apps to replace manual spreadsheet and email-based processes.</li>\n<li>Establish guardrails and review loops to keep automated decisions auditable and compliant.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3+ years of full-time software engineering experience.</li>\n<li>Bachelor&#39;s degree in computer science, computer engineering, or a related technical discipline, or equivalent industry experience.</li>\n<li>Hands-on experience with LLM integration patterns, prompt engineering, RAG pipelines, tool/function calling, and agent architectures.</li>\n<li>Proficiency working across the stack when needed.</li>\n<li>Experience with MCP, LangChain, or comparable orchestration frameworks.</li>\n<li>Experience with open-source LLM models.</li>\n<li>Strong opinions about developer experience and a track record of building useful tools for other engineers.</li>\n<li>Ability to translate complex technical systems into clear solutions for non-technical stakeholders.</li>\n<li>Thoughtfulness about privacy, governance, and responsible AI, especially in an HR context.</li>\n</ul>","enriched_at":1781816936910},{"id":"job_ec9fe256-0e4","title":"SiteOps Specialist","source_url":"https://job-boards.greenhouse.io/earnin/jobs/8004465","location":"Mexico City","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"IT","description":"<h3>Job Summary</h3>\n<p>The Site Operations team at EarnIn ensures seamless operational efficiency, reliability, and user lifecycle management across Customer Care systems and adjacent tooling through automation, proactive support, and structured processes. As a SiteOps Specialist, you&#39;ll sit at the intersection of CX Operations, IT, Security, and Engineering, administering key platforms, driving intake and incident workflows, and maintaining audit/compliance rigor that keeps our tools secure and our teams productive.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Intake &amp; triage: Own intake and triage for Site Ops requests via Jira Customer Portal, including general requests, tooling access, and after-hours urgent support; coordinate with on-call as needed and ensure clear handoffs.</li>\n<li>Implement agentic workflows: Implement end-to-end agentic workflows that autonomously intake, triage, and resolve routine Site Ops and CX issues (e.g., access requests, tooling fixes, standard configuration changes).</li>\n<li>Tooling administration: Administer and support CX tooling and related applications (including Zendesk/SunCo, AWS Connect, Sprout Social, Assembled, and Google Analytics) with clear, well-documented procedures and safe configuration practices.</li>\n<li>User lifecycle &amp; Okta hygiene: Execute BPO and internal lifecycle operations (onboarding, permissioning, offboarding) with strong Okta hygiene; maintain source-of-truth rosters and access records and ensure changes are auditable.</li>\n<li>Audits &amp; remediation: Run recurring user/access audits across Site Ops–administered tools, document findings, and close the loop with stakeholders and Security to remediate access and control gaps.</li>\n<li>Vendor escalations &amp; incident support: Coordinate vendor escalations end-to-end: capture context, perform initial troubleshooting, open/track external tickets, and implement fixes or workarounds with partners.</li>\n<li>Cross-functional change coordination: Partner with Engineering, IT, and Security on configuration changes, release gating, and change validation; contribute implementation, rollback, and runbook steps for operational changes.</li>\n<li>Documentation &amp; enablement: Create and maintain high-quality runbooks, SOPs, tooling pages, and training content for internal teams and BPO partners; drive adoption and ensure documentation stays current.</li>\n<li>Operational health &amp; telemetry: Monitor operational health signals across owned tools; proactively address reliability, access, and performance issues affecting agents or customers and escalate via defined incident paths.</li>\n</ul>\n<h3>Requirements</h3>\n<ul>\n<li>1+ year of hands-on experience administering CX platforms (e.g., Zendesk/SunCo): workflows, queues, routing, triggers/automations, and integrations.</li>\n<li>Experience supporting production-grade support environments with high availability and real-time incident response expectations.</li>\n<li>Proficiency with operational intake and tracking in Jira; comfortable collaborating across IT, CX, Engineering, and Security.</li>\n<li>Demonstrated ownership of user lifecycle and access governance for internal or BPO populations; strong documentation habits (runbooks/workflows/playbooks).</li>\n<li>Ability to troubleshoot agent/customer-impacting issues across chat, email, messaging, and voice channels in real time.</li>\n<li>Experience with AWS Connect or similar cloud contact center platforms is a plus.</li>\n<li>Experience building/implementing agentic workflows is a plus.</li>\n<li>Familiarity with learning and workforce platforms used in support orgs (e.g., training and WFM tools) and with operational reporting across systems is a plus.</li>\n<li>Experience supporting high-volume, regulated, or 24/7 contact center environments is a plus.</li>\n<li>Hands-on experience with Okta or identity/access automation (Okta Workflows, SCIM provisioning, etc.) and basic scripting/automation is a plus.</li>\n</ul>","enriched_at":1781790182855},{"id":"job_31c9eb25-84b","title":"Staff Analytics, Product & Marketing","source_url":"https://job-boards.greenhouse.io/earnin/jobs/8001075","location":"Mountain View, US","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Analytics","description":"<p>We are seeking a Staff Analyst to partner closely with the CMO and product leadership to drive user growth and engagement. This leader will shape and drive the analytics strategy, mentor and develop the team, and collaborate cross-functionally with Marketing, Product, and Engineering to translate business needs into actionable insights.</p>\n<p>The primary goal of this position is to architect and build agentic workflows that transform how analytics operates: design AI-driven pipelines that work autonomously, surface insights proactively, and scale decision-making across the organization. You bring both the strategic vision to see where automation unlocks the most value, and the hands-on depth to get into the data and build it yourself.</p>\n<p>The Mountain View base salary range for this full-time position is $215,000 to $263,000, plus equity and benefits. Our salary ranges are determined by role, level, and location. This is a hybrid position in Mountain View, requiring in-office work 2 days a week.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Collaborate with Product, Engineering, Marketing, and cross-functional partners to inform, influence, and execute strategy across product and growth surfaces.</li>\n<li>Build AI-driven analytics agents that automate workflows such as experimentation readouts, funnel diagnostics, anomaly detection, and business reviews, and partner with Engineering to productionize these systems at scale.</li>\n<li>Develop and maintain experimentation, causal measurement, and product analytics frameworks that support acquisition, activation, engagement, retention, monetization, and LTV.</li>\n<li>Design and implement measurement and modeling approaches across paid, owned, and product surfaces, using uplift modeling, causal inference, and experimentation rigor (MMM optional).</li>\n<li>Develop a deep understanding of complex product and marketing systems to identify opportunities, risks, and levers for growth.</li>\n<li>Communicate insights clearly to technical and non-technical audiences, influencing product and marketing roadmaps through data, modeling, and AI-driven insights.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>7+ years in analytics, data science with deep hands-on execution.</li>\n<li>Strong technical skills in SQL, Python, experimentation, and statistical modeling.</li>\n<li>Experience building AI-driven analytics workflows (LLMs, agents, automation, or similar).</li>\n<li>Solid background in product and growth analytics across activation, engagement, retention, and monetization.</li>\n<li>Experience with causal inference, uplift modeling, and experimentation frameworks.</li>\n<li>Ability to operate as a high-leverage IC who partners closely with executives and cross-functional leaders.</li>\n<li>Excellent communication and storytelling skills for technical and non-technical audiences.</li>\n<li>Experience in fintech, consumer tech, or data-driven product organizations is a plus.</li>\n<li>Familiarity with modern data stacks (Databricks, Snowflake, dbt, Amplitude, Looker) is a plus.</li>\n</ul>","enriched_at":1781789801546},{"id":"job_02b64bbc-8eb","title":"Head of Machine Learning, India","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7550049","location":"Bengaluru, India","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Engineering","description":"<p>EarnIn is seeking a Head of Machine Learning, India to lead the development and deployment of machine learning systems in India.</p>\n<p>The ideal candidate will have deep experience deploying ML at scale, with a strong emphasis on translating research into robust production systems.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build, manage, and mentor a high-performing team of machine learning engineers</li>\n<li>Own the delivery and impact of ML initiatives, working closely with cross-functional partners</li>\n<li>Lead the design, development, and optimization of ML-based systems</li>\n<li>Drive a culture of scientific and engineering rigor, with a focus on experimentation and evaluation</li>\n<li>Partner with data engineering, product management, and marketing teams to deploy ML solutions</li>\n<li>Establish India as a strategic ML hub for EarnIn</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>MS or Ph.D. in Computer Science, Statistics, or a related field</li>\n<li>7+ years of industry experience, including 3+ years of people management experience</li>\n<li>Strong depth in core machine learning algorithms and applied ML techniques</li>\n<li>Proven experience building, deploying, and operating production ML systems at scale</li>\n<li>Advanced proficiency in Python and SQL</li>\n<li>Excellent written and verbal communication skills</li>\n</ul>","enriched_at":1781789717069},{"id":"job_46e041b9-b65","title":"Senior Lifecycle Marketing Manager","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7596484","location":"Mexico City","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>We are seeking a self-starter and results-driven lifecycle marketer to lead our efforts to drive adoption and retention of EarnIn&#39;s core products.</p>\n<p>In this highly visible role, you&#39;ll collaborate with product, product marketing, analytics, and our creative partners. Together, you will design and execute data-driven marketing programs that leverage owned channels (email, SMS, push, and in-app messaging) to drive activation, retention, and winback metrics.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own lifecycle marketing growth strategies and execution across owned channels (email, SMS, push, in-app) to drive adoption and retention of EarnIn&#39;s core products.</li>\n<li>Own end-to-end lifecycle campaign operations (setup → QA → deploy → monitor), ensuring high-quality, on-time delivery across channels.</li>\n<li>Be the hands-on expert for our automation platform: journey builds, dynamic content/personalization logic, template frameworks, audience management, and channel orchestration.</li>\n<li>Use AI to accelerate campaign ops: generate copy variants, assist QA, summarize results, and automate repeatable workflows,while maintaining brand and compliance guardrails.</li>\n<li>Own lifecycle reporting and performance readouts: build/maintain dashboards, monitor trends, and translate results into recommendations.</li>\n<li>Ensures flawless execution at scale through disciplined intake, rigorous QA, clear documentation, and proactive monitoring,delivering accurate, on-time launches with minimal errors and continuous process improvement.</li>\n<li>Proactively identify and execute new opportunities that provide incremental value to Community Members.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>4+ years leading the end-to-end development of multi-channel lifecycle marketing initiatives from strategy to execution to optimization, working with cross-functional partners.</li>\n<li>Proficient in marketing automation platforms such as Braze, Iterable, etc., or willingness to learn.</li>\n<li>Proficient using AI tools (e.g., ChatGPT/Claude, Agentic workflow builders, Zapier) to accelerate lifecycle work,creative generation, generating personalization ideas, summarizing performance insights, and automating repeatable ops tasks.</li>\n<li>Demonstrated expertise in iterative testing and campaign optimization through A/B and/or multivariate testing.</li>\n<li>Data-centric mindset. Proficiency in utilizing analytical tools such as Tableau, Amplitude, Looker, Periscope, etc., to craft compelling narratives that highlight the performance of campaigns.</li>\n<li>Complete understanding of the different stages of lifecycle marketing and journey mapping, with a preference for experience across multiple stages of the lifecycle versus just acquisition.</li>\n<li>Incredibly inquisitive and customer-centric, with a desire to know why people do what they do and how to improve their lives.</li>\n<li>Strong attention to detail, with a sense of achievement when finding errors during QA.</li>\n<li>HTML/CSS + templating for lifecycle marketing messages (e.g., Liquid/Handlebars or similar)</li>\n</ul>","enriched_at":1781789487979},{"id":"job_d3886d9e-8d3","title":"Staff Software Engineer","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7822774","location":"Bengaluru","job_type":"full-time","experience_level":"staff","work_arrangement":"hybrid","category":"Engineering","description":"<h3>About EarnIn</h3>\n<p>As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.</p>\n<p>We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.</p>\n<h3>POSITION SUMMARY</h3>\n<p>We are seeking experienced, passionate, and resourceful front-end Staff developers to join our Product Engineering teams. As a developer, you will collaborate cross-functionally with teams to design and develop our applications. Being customer-facing, our Engineering teams play a crucial role in shaping the customer’s impression of our company.</p>\n<p>This position will ideally be a hybrid role from our Bengaluru office, as part of our expanding site presence. EarnIn offers our employees excellent benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.</p>\n<h3>WHAT YOU&#39;LL DO</h3>\n<ul>\n<li>Collaborate with the product and design team to create new user experiences and features.</li>\n<li>Create a scalable web architecture that ensures the organization remains nimble as it grows.</li>\n<li>Create Unit and Automation (User Interface) Tests to ensure the new code does not break existing features and meets the product&#39;s specified requirements.</li>\n<li>Create and monitor analytics to demonstrate the effectiveness of new and existing features in helping customers.</li>\n<li>Lead the establishment and governance of engineering best practices, ensuring high standards for code quality and system reliability.</li>\n<li>Lead, design, develop, and deliver large-scale systems.</li>\n<li>Proactively drive projects, providing clear direction and detailed problem-solving strategies.</li>\n<li>Mentor the engineering team, elevating skills and optimizing processes.</li>\n<li>Design and execute comprehensive unit and UI automation tests to ensure new features perform as required without disrupting existing functionalities.</li>\n<li>Analyze feature effectiveness using advanced analytics to demonstrate impact and inform future enhancements.</li>\n</ul>\n<h3>WHAT WE&#39;RE LOOKING FOR</h3>\n<ul>\n<li>Bachelor’s (or higher, e.g., MS, or PhD) in Computer Science or a related technical field involving coding or equivalent technical experience</li>\n<li>Excellent knowledge of front-end web programming languages, such as HTML, CSS, JavaScript, Typescript, and ReactJS, with the ability to render server-side and client-side content</li>\n<li>Proficient in C# .NET or Kotlin or other popular back-end programming language with a minimum of 2 years of hands-on experience</li>\n<li>Knowledge of professional software engineering practices and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations</li>\n<li>7+ years of relevant industry experience, particularly in mobile development.</li>\n<li>Hands-on experience working in cloud environments: AWS, GCP, or Azure</li>\n<li>Experience using AI-assisted development tools (e.g., Copilot, Cursor, LLMs)</li>\n</ul>","enriched_at":1781789179671},{"id":"job_84d2286f-a15","title":"Mobile Engineer Intern (iOS)","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7773844","location":"Mountain View, US","job_type":"internship","experience_level":"entry","work_arrangement":"hybrid","category":"Engineering","description":"<p>We are seeking a motivated iOS Engineering Intern to join our 12-week internship program. In this role, you will work on real-world mobile features that directly impact our community members and contribute to production iOS applications. You will collaborate closely with iOS, backend, product, and design teams to build intuitive, performant, and reliable mobile experiences.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Contribute to the development and enhancement of features in EarnIn’s iOS application and web surfaces</li>\n<li>Collaborate with backend engineers to integrate APIs and deliver seamless end-to-end user experiences</li>\n<li>Write clean, maintainable, and efficient Swift and React code following engineering best practices</li>\n<li>Participate in code reviews, testing, and debugging to ensure high-quality releases</li>\n<li>Work closely with product and design teams to translate requirements into intuitive mobile experiences</li>\n<li>Gain exposure to modern iOS and web development paradigms and tools</li>\n<li>Learn and apply best practices for performance, reliability, and usability in mobile applications</li>\n</ul>\n<p>What you&#39;ll learn:</p>\n<ul>\n<li>How to build and ship production-quality features in a large-scale iOS and web application</li>\n<li>Best practices for writing clean, maintainable, and performant mobile code</li>\n<li>Fundamentals of mobile and web architecture and modern development paradigms</li>\n<li>How to collaborate with backend, product, and design teams to deliver end-to-end features</li>\n<li>Debugging, testing, and improving client-side performance and reliability</li>\n<li>Working in a fast-paced, product-driven environment with real user impact</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Currently pursuing or recently completed a Bachelor’s or Master’s degree in Computer Science or a related technical field</li>\n<li>Strong foundation in computer science fundamentals, including data structures, algorithms, and debugging</li>\n<li>Proficiency in Swift with an interest in iOS development</li>\n<li>Curiosity to learn or experience in front end web development (e.g., HTML, CSS, JavaScript/TypeScript, React)</li>\n<li>Familiarity with mobile development concepts or iOS frameworks (e.g., UIKit or SwiftUI) is a plus</li>\n<li>Curiosity and willingness to learn</li>\n<li>Ability to communicate ideas clearly and collaborate effectively with cross-functional teams</li>\n<li>Strong written and verbal communication skills</li>\n<li>Excited to build user-facing products and improve the mobile experience for real users</li>\n<li>Prior internship or project experience is a plus, but not required</li>\n</ul>","enriched_at":1781789140511},{"id":"job_97cb1648-111","title":"Senior Full Stack Engineer","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7886143","location":"Mountain View, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We seek an experienced Senior Full Stack Engineer to join our Early Bets initiatives team at EarnIn. The ideal candidate will have experience building 0-to-1 products end-to-end and demonstrates a strong ability to design and implement scalable architectures across the full stack.</p>\n<p>The base salary range for this full-time position is $210,000 – $257,000 plus equity and benefits.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Partner with Product and Design to define, build, and evolve user experiences across the full stack using modern frontend and backend technologies.</li>\n<li>Own and evolve both frontend and backend architecture to ensure scalability, performance, accessibility, and long-term maintainability.</li>\n<li>Lead the design and implementation of complex frontend systems using React, TypeScript, and Next.js.</li>\n<li>Design and build robust backend services and APIs in Python with Django.</li>\n<li>Establish and uphold full-stack engineering standards.</li>\n<li>Drive cross-team technical initiatives.</li>\n<li>Proactively identify technical risks and opportunities.</li>\n<li>Mentor and guide engineers.</li>\n<li>Design and implement robust unit, integration, and end-to-end automation tests.</li>\n<li>Define and monitor full-stack metrics.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor’s (or higher) in Computer Science or a related technical field.</li>\n<li>Strong proficiency in modern frontend development.</li>\n<li>Proficiency in backend development using Python and Django.</li>\n<li>Strong experience with frontend architecture.</li>\n<li>Experience designing and operating backend systems at scale.</li>\n<li>Experience building and operating production applications.</li>\n<li>Deep understanding of software engineering best practices.</li>\n<li>4+ years of industry experience.</li>\n<li>Experience working in cloud-based environments.</li>\n<li>Experience using AI-assisted development tools is a plus.</li>\n</ul>","enriched_at":1781789085611},{"id":"job_e00764b3-76d","title":"Sr Counsel, Product","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7594545","location":"Mountain View, CA","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Legal","description":"<h3>Job Description</h3>\n<h4>Position Summary</h4>\n<p>As Senior Counsel, Product (Employee Ecosystem), you will play a critical role in enabling and scaling EarnIn&#39;s growing suite of employee-centric products by providing strategic, practical legal guidance across product development, operations, and regulatory compliance.</p>\n<p>You will partner closely with product, engineering, compliance, operations, and senior legal leaders to develop new payroll and job applicant-related offerings, enhance existing features, and manage regulatory risk while supporting business innovation.</p>\n<h4>What You&#39;ll Do:</h4>\n<ul>\n<li>Serve as a senior member of the Legal team and the lead product lawyer for payroll and job applicant-related products and features</li>\n<li>Advise cross-functional partners on legal and regulatory issues related to payroll servicing, from early product design through launch and ongoing operations, including:</li>\n<li>Wage and hour compliance (federal, state, and local)</li>\n<li>Payroll processing, pay frequency, and final pay requirements</li>\n<li>Employee classification and related risk</li>\n<li>Payroll tax withholding, reporting, and funds flow</li>\n<li>Deductions, garnishments, and employer obligations</li>\n<li>Provide legal guidance on payments and money movement in the payroll context, including ACH, prefunding, settlement timing, and relationships with banks and payment processors</li>\n<li>Develop, share, and operationalize best practices for working with payroll vendors, payment processors, sponsor banks, and other financial partners</li>\n<li>Partner with product teams across the company to proactively identify regulatory risk, &#39;look around corners,&#39; and develop compliant, scalable solutions aligned with the product roadmap</li>\n<li>Support state and federal regulatory examinations, audits, and inquiries, including explaining payroll product design and operational controls to regulators and independent auditors</li>\n<li>Assist with litigation and pre-litigation matters, including in-house employment matters, regulatory enforcement actions, and vendor or client disputes</li>\n<li>Contribute to the development and delivery of training for business teams on payroll-related laws, regulations, and best practices</li>\n<li>Collaborate with compliance, risk, and operations teams to enhance internal controls and governance frameworks</li>\n<li>Perform other duties as assigned</li>\n</ul>\n<h4>What We&#39;re Looking For</h4>\n<ul>\n<li>4+ years of relevant legal experience, including significant experience supporting payroll servicing businesses, workforce platforms, or fintech products involving wages or payments</li>\n<li>Juris Doctor degree and active U.S. law license in good standing</li>\n<li>Deep knowledge of employment and wage-and-hour laws, including FLSA and state equivalents</li>\n<li>Strong understanding of payroll tax, withholding, and reporting obligations</li>\n<li>Ability to provide clear, practical, and actionable advice to non-lawyers in fast-paced settings</li>\n<li>Strong judgment and comfort navigating ambiguity and evolving regulatory landscapes</li>\n<li>Demonstrated ability to manage multiple priorities with minimal supervision</li>\n<li>Collaborative, solutions-oriented mindset with the confidence to operate independently</li>\n<li>Demonstrated proficiency with AI tools and technologies (including generative AI), or a strong willingness and ability to quickly learn and incorporate AI into legal workflows and product counseling.</li>\n</ul>\n<h4>Nice to Have:</h4>\n<ul>\n<li>Experience advising product and operations teams on SAS-aligned controls to support regulatory exams, customer due diligence, and enterprise sales</li>\n<li>Experience with regulatory examinations, audits, or enforcement matters strongly preferred</li>\n<li>Experience advising on payments regulations and rules, including NACHA and Debit Card network experience</li>\n<li>Familiarity with bank partnership models, funds flow, and operational risk in payroll, fintech or other high-velocity sales environments</li>\n<li>Experience in a high-growth or startup environment</li>\n<li>Interest or experience in government relations or policy advocacy</li>\n<li>Experience with bankruptcy or insolvency issues related to payroll or employer clients</li>\n<li>Experience with commercial contracting (sales-side)</li>\n<li>Experience with immigration law</li>\n</ul>","enriched_at":1781789064251},{"id":"job_0a1a9186-1f0","title":"Product Operations Specialist","source_url":"https://job-boards.greenhouse.io/earnin/jobs/7895725","location":"Mountain View, US","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Operations","description":"<h3>About EarnIn</h3>\n<p>As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks.</p>\n<p>We&#39;re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We&#39;re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey.</p>\n<h3>POSITION SUMMARY</h3>\n<p>As a Fintech company where customer experience is central to our success, we&#39;re looking for a Product Operations Specialist to bridge the gap between our Cash Out (EWA) product and our customer care operations. Working closely with product managers, you&#39;ll become the resident expert on product mechanics and the end-to-end customer journey,surfacing insights, driving readiness, and ensuring community members have a seamless experience from product launch through ongoing support.</p>\n<p>The ideal candidate brings strong operational instincts, a data-driven mindset, and genuine empathy for customers. They thrive in fast-moving environments, partner effectively across functions, and are excited to leverage AI to inform and automate critical workflows. This is a Mountain View-based position requiring in-office work 2 days a week. The Mountain View base salary range for this full-time position is $106,650-$130,350, plus equity and benefits. Our salary ranges are determined by role, level, and location.</p>\n<h3>WHAT YOU&#39;LL DO</h3>\n<ul>\n<li>Be the voice of the community. Investigate and audit hundreds of support tickets monthly, and continuously surface customer pain points and insights to the product team throughout the development lifecycle.</li>\n</ul>\n<ul>\n<li>Conduct user research. Plan and execute research studies for new features and experiments,including interviews, usability tests, and surveys,synthesize findings, and present actionable recommendations to the product team.</li>\n</ul>\n<ul>\n<li>Drive product launch readiness. Partner closely with Product and PMM to lead cross-functional product launch readiness; prepare customer care teams for new product launches, and experiments. Create feedback channels during testing and launch phases to catch problem areas early, and ensure customer care readiness and compliance.</li>\n</ul>\n<ul>\n<li>Manage transactional communications. Monitor and audit communication performance, track key metrics, and continuously iterate to improve effectiveness. Draft new customer-facing communications (email, push notifications, in-app messaging), partner with Legal and Compliance to secure approvals, and configure them in our CRM tools.</li>\n</ul>\n<ul>\n<li>Build and maintain operational infrastructure. Develop and continuously improve operational playbooks, standard operating procedures, and execution calendars. Educate CX agents on new product features and ensure internal teams are well-prepared for product-driven changes.</li>\n</ul>\n<ul>\n<li>Develop deep product domain expertise. Become the go-to expert on product mechanics, policies, and customer care procedures for your assigned product areas. Audit agent workflows, shadow support sessions, and advise product teams on the feasibility of initiatives throughout the entire product lifecycle.</li>\n</ul>\n<ul>\n<li>Turn insights into action. Partner with Operations and Data Science to identify critical customer insights. Make data-driven recommendations to improve the customer experience, and present analyses and business cases clearly to stakeholders at all levels,from leadership to customer support.</li>\n</ul>\n<ul>\n<li>Build agentic workflows. Leverage AI tools to automate customer anecdote reporting and support critical decision-making across the product and CX teams.</li>\n</ul>\n<h3>WHAT WE&#39;RE LOOKING FOR</h3>\n<ul>\n<li>3+ years of experience in product operations, CX operations, or a customer-facing role at a consumer tech or fintech company.</li>\n</ul>\n<ul>\n<li>Bachelor&#39;s, Master&#39;s, or PhD, or equivalent industry experience.</li>\n</ul>\n<ul>\n<li>Proven leadership, business acumen, and analytical skills in financial services or a highly regulated industry.</li>\n</ul>\n<ul>\n<li>Ability to manage multiple workstreams simultaneously in a fast-changing environment.</li>\n</ul>\n<ul>\n<li>Strong ability to formulate and present analyses to both technical and non-technical stakeholders (e.g., engineering vs. compliance).</li>\n</ul>\n<ul>\n<li>Excellent collaboration, interpersonal, and communication skills at all levels of the business.</li>\n</ul>\n<ul>\n<li>Highly organized, comfortable leading cross-functional projects, and able to execute with a sense of urgency.</li>\n</ul>\n<ul>\n<li>Tech-savvy, multi-tool power user, and hands-on in execution.</li>\n</ul>\n<p>#LI-Hybrid</p>\n<p>At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant.</p>\n<p>EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team.</p>","enriched_at":1781789037670}],"category_normalised":[{"category":"engineering","count":32},{"category":"marketing","count":4},{"category":"it","count":3},{"category":"operations","count":2},{"category":"legal","count":1},{"category":"hr","count":1},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":7},{"week_start":"2026-05-04","count":2},{"week_start":"2026-05-11","count":8},{"week_start":"2026-05-18","count":3},{"week_start":"2026-05-25","count":3},{"week_start":"2026-06-01","count":3},{"week_start":"2026-06-08","count":2},{"week_start":"2026-06-15","count":19}],"trend":"accelerating","wow_pct":850},"momentum":{"recent_14d":21,"prior_14d":7,"growth_pct":200,"classification":"accelerating"},"salary_vs_industry":{"company_median":215750,"industry_median":null,"percentile":null,"sample_size":18,"by_region":[{"region":"United States","company_median":230500,"industry_median":null,"sample":13},{"region":"Remote","company_median":158000,"industry_median":null,"sample":4}],"transparency_pct":40,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":47,"industry_total":47,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.281,"skill_weighted_score":0.296,"top_exposed_titles":[{"title":"Senior Software Engineer","count":3,"score":0.288},{"title":"Staff Software Engineer","count":2,"score":0.288},{"title":"Site Reliability Engineer II","count":2,"score":0.288},{"title":"Senior Lifecycle Marketing Manager","count":2,"score":0.32},{"title":"Senior Full Stack Engineer","count":2,"score":0.288}],"top_exposed_skills":[{"skill":"Tableau","count":3,"score":0.301},{"skill":"Amplitude","count":3,"score":0.301},{"skill":"Periscope","count":3,"score":0.301},{"skill":"Terraform","count":4,"score":0.299},{"skill":"Agentic Workflows","count":3,"score":0.296},{"skill":"AWS","count":9,"score":0.295},{"skill":"Databricks","count":3,"score":0.295},{"skill":"GitOps","count":4,"score":0.294},{"skill":"HTML","count":7,"score":0.293},{"skill":"CSS","count":7,"score":0.293}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":19,"share_pct":40.4},{"region":"India","count":10,"share_pct":21.3},{"region":"Latin America","count":10,"share_pct":21.3},{"region":"Remote","count":4,"share_pct":8.5},{"region":"Canada","count":3,"share_pct":6.4},{"region":"APAC","count":1,"share_pct":2.1}],"emerging":[{"region":"United States","recent_30d":13,"prior_30d":2,"growth_pct":550},{"region":"Latin America","recent_30d":7,"prior_30d":3,"growth_pct":133},{"region":"Remote","recent_30d":3,"prior_30d":1,"growth_pct":200}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":1,"exec_prior_90d_avg":0.3,"exec_growth_pct":233,"notable_exec_hires":[{"title":"Head of Machine Learning, India","location":"Bengaluru, India","posted_at":"2026-06-18"}]},"posting_dynamics":{"median_days_open":8,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":59}}}}