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Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>We’re looking for an Event &amp; Field Marketing Manager – East / Central to join Cresta’s Revenue Marketing team. This role owns strategy, execution, and performance across a high-volume portfolio of field marketing programs , from industry events and executive dinners to regional programs, roadshows, customer experiences, and partner activations.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Own Field Strategy + Execution: Build and execute field marketing programs aligned to regional Sales priorities, target accounts, and pipeline goals.</li>\n<li>Drive Pipeline + ROI: Set program KPIs, track sourced and influenced pipeline, measure conversion and ROI, and translate results into clear recommendations.</li>\n<li>Partner Closely with Sales: Work with Sales before, during, and after programs on account targeting, attendance, meetings, follow-up, and opportunity acceleration.</li>\n<li>Manage a High-Volume Portfolio: Own 8–10+ programs per quarter across tradeshows, executive dinners, roadshows, customer programs, regional activations, and partner events.</li>\n<li>Own Programs End-to-End: Manage strategy, budgets, vendors, contracts, promotion, attendee experience, onsite execution, and post-event reporting.</li>\n<li>Make Smart Investment Decisions: Evaluate program performance, forecast spend, identify trade-offs, and shift investment toward the programs driving the strongest business impact.</li>\n<li>Build Integrated Campaigns: Partner with Demand Gen, Digital, Product Marketing, Partnerships, and Sales to drive attendance and engagement across target accounts.</li>\n<li>Create Standout Experiences: Bring new ideas and formats to the table that differentiate Cresta and create meaningful experiences for customers and prospects.</li>\n<li>Build Repeatable Playbooks: Develop processes and workflows that allow the field marketing motion to scale as Cresta grows.</li>\n<li>Support Executive Programs: Partner with Cresta executives and Sales leaders on messaging, speaker preparation, executive experiences, and customer engagement.</li>\n</ul>\n<h3>Qualifications</h3>\n<ul>\n<li>3–5+ years of B2B field marketing, regional marketing, event marketing, or integrated campaign experience</li>\n<li>Experience owning field programs end-to-end, from strategy through execution and measurement</li>\n<li>Comfortable managing 8–10+ concurrent programs per quarter in a fast-moving environment</li>\n<li>Strong understanding of pipeline, revenue attribution, conversion, and event ROI</li>\n<li>Proven experience partnering directly with Sales on account targeting, program strategy, and follow-up</li>\n<li>Experience managing program budgets, vendors, contracts, and competing priorities</li>\n<li>Strong communicator who can work effectively across Sales, Marketing, executives, agencies, and external partners</li>\n<li>Currently based in the Eastern or Central U.S., with a strong preference for East Coast</li>\n<li>Willing and able to travel approximately 20–30%</li>\n</ul>\n<h3>Perks &amp; Benefits</h3>\n<ul>\n<li>Medical, dental, and vision plans designed to fit you and your family’s needs</li>\n<li>Flexible vacation time to support a healthy work-life blend</li>\n<li>Paid parental leave</li>\n<li>Monthly gym and phone allowance</li>\n<li>Work-from-home office stipend</li>\n<li>Lunches and dinners for in-office employees via Grubhub</li>\n</ul>\n<h3>Compensation at Cresta</h3>\n<p>Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors including experience, skills, education, and geography. In addition to base salary, total compensation includes equity and a comprehensive benefits package.</p>\n<p>Salary Range: $110,000–$150,000 base + equity</p>","enriched_at":1789502553275},{"id":"job_bb33c81f-473","title":"Sales Development Manager - West","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5416789008","location":"San Francisco, United States","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>You&#39;ll build and lead our West Coast SDR team, driving outbound and inbound pipeline generation for Cresta&#39;s AI/CX platform. This is a build role: you&#39;re setting the playbook, not inheriting one. Bay Area based, in office 2x/week (Mon/Wed).</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Hire, onboard, and develop exceptional SDR talent</li>\n<li>Build and iterate on a data-driven outbound and inbound strategy</li>\n<li>Foster a culture of high accountability and performance</li>\n<li>Motivate the team through incentives and contests</li>\n<li>Uplevel SDRs and help them grow into future AEs and managers</li>\n<li>Report on SDR KPIs to ensure quotas and SLAs are hit daily</li>\n<li>Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>2+ years of sales/SDR leadership experience in a high-growth technology company</li>\n<li>Located in the Bay Area, in office 2x/week (Mon/Wed)</li>\n<li>Deep understanding of modern SDR tools: Gong, LinkedIn Sales Nav, 6sense, ZoomInfo, etc.</li>\n<li>Experience executing an outbound multichannel strategy and optimizing playbooks</li>\n<li>Consistent track record of exceeding quota, both as a leader and as an IC</li>\n<li>Strong analytical experience managing pipeline goals and forecasting</li>\n<li>Experience partnering with AEs, Marketing, and RevOps on ICP, messaging, and process</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Medical, dental, and vision plans</li>\n<li>Flexible vacation time</li>\n<li>Paid parental leave</li>\n<li>Monthly Gym &amp; Phone allowance</li>\n<li>Work from home office stipend</li>\n<li>Lunches and dinners included for in-office employees via Grubhub</li>\n</ul>\n<p>Compensation at Cresta: Cresta&#39;s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family. This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed. OTE Range: $142,000 to $190,000 + Offers Equity</p>","enriched_at":1788617723790},{"id":"job_f13ffab9-5c1","title":"Sales Development Manager - East","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5416776008","location":"New York, United","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.</p>\n<p>You&#39;ll build and lead our East Coast SDR team, driving outbound and inbound pipeline generation for Cresta&#39;s AI/CX platform. This is a build role: you&#39;re setting the playbook, not inheriting one. NYC based, in office 2x/week (Mon/Wed).</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Hire, onboard, and develop exceptional SDR talent</li>\n<li>Build and iterate on a data-driven outbound and inbound strategy</li>\n<li>Foster a culture of high accountability and performance</li>\n<li>Motivate the team through incentives and contests</li>\n<li>Uplevel SDRs and help them grow into future AEs and managers</li>\n<li>Report on SDR KPIs to ensure quotas and SLAs are hit daily</li>\n<li>Partner cross-functionally with Marketing, RevOps, and Sales on key initiatives</li>\n</ul>\n<h3>Qualifications</h3>\n<ul>\n<li>2+ years of sales/SDR leadership experience in a high-growth technology company</li>\n<li>Located in the NYC area, in office 2x/week (Mon/Wed)</li>\n<li>Deep understanding of modern SDR tools: Gong, LinkedIn Sales Nav, 6sense, ZoomInfo, etc.</li>\n<li>Experience executing an outbound multichannel strategy and optimizing playbooks</li>\n<li>Consistent track record of exceeding quota, both as a leader and as an IC</li>\n<li>Strong analytical experience managing pipeline goals and forecasting</li>\n<li>Experience partnering with AEs, Marketing, and RevOps on ICP, messaging, and process</li>\n</ul>\n<h3>Perks &amp; Benefits</h3>\n<ul>\n<li>Medical, dental, and vision plans</li>\n<li>Flexible vacation time</li>\n<li>Paid parental leave</li>\n<li>Monthly Gym &amp; Phone allowance</li>\n<li>Work from home office stipend</li>\n<li>Lunches and dinners included for in-office employees via Grubhub</li>\n</ul>\n<h3>Compensation</h3>\n<ul>\n<li>Competitive, location-based pay</li>\n<li>OTE Range: $142,000 to $190,000 + Offers Equity</li>\n</ul>","enriched_at":1788617699691},{"id":"job_095413d7-406","title":"GTM Strategy & Operations Manager, EMEA","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5417030008","location":"United Kingdom (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Operations","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world-class customer experiences every day.</p>\n<p>As Cresta&#39;s GTM Strategy &amp; Operations Manager for EMEA, you will be the operational and analytical engine behind our fastest-growing region. You will partner directly with EMEA sales leadership to become a deep expert in the region&#39;s book of business: turning data into decisions, running the operating cadences that keep the business on plan, and removing the friction that slows the field down.</p>\n<h3>Key Responsibilities</h3>\n<h4>Regional Strategy and Planning</h4>\n<ul>\n<li>Partner with EMEA sales and regional leaders to shape go-to-market strategy: country and region prioritization, sector focus, coverage models, and segment-specific plays grounded in each market&#39;s characteristics and maturity.</li>\n<li>Own territory design and book-of-business construction. Define, carve, and continuously rebalance territories to align coverage with growth goals and ensure equitable account distribution.</li>\n<li>Drive the region&#39;s annual and quarterly planning cycles across capacity, headcount, and target-setting.</li>\n</ul>\n<h4>Operating Cadence and Forecasting</h4>\n<ul>\n<li>Run the rhythm of the business for EMEA: weekly forecast calls, pipeline reviews, and quarterly business reviews. You own the data, the narrative, and the recommendations that go to leadership.</li>\n<li>Own forecast accuracy and pipeline health end to end. Surface slippage and coverage gaps early, and keep the region audible-ready at any level from rep to executive.</li>\n</ul>\n<h4>Analytics and Insight</h4>\n<ul>\n<li>Analyze sales performance, productivity, and pipeline dynamics to develop proactive, data-driven insights and account-prioritization frameworks that improve seller efficiency.</li>\n<li>Set, track, and measure the goals and KPIs that inform critical business decisions, and translate complex analyses into clear, executive-ready recommendations.</li>\n</ul>\n<h4>Operational Execution</h4>\n<ul>\n<li>Act as a utility player who removes operational bottlenecks for the EMEA field and provides timezone coverage for time-sensitive issues.</li>\n<li>Execute critical processes diligently, including account transitions, CRM updates, and data management, with clear communication and a high bar on data integrity across systems.</li>\n<li>Partner with central RevOps to shape and roll out new processes, tools, and GTM infrastructure, and continuously improve regional planning for scalability, transparency, and rigor.</li>\n</ul>\n<h4>Partnership and Communication</h4>\n<ul>\n<li>Serve as a trusted advisor and force multiplier to EMEA sales leadership, balancing business needs with strong stakeholder empathy.</li>\n<li>Be recognized as a cross-functional subject-matter expert across Sales, Marketing, Finance, and Product, and communicate high-impact or sensitive changes such as territory moves clearly and thoughtfully.</li>\n</ul>\n<h3>Qualifications</h3>\n<ul>\n<li>5+ years in revenue operations, sales operations, GTM strategy, management consulting, or corporate strategy, ideally supporting a B2B SaaS or enterprise tech sales organization.</li>\n<li>Strong analytical skills, with a track record of building models, working with large datasets, and turning ambiguous business questions into something a leader can act on.</li>\n<li>Proven ability to own and execute complex operational processes with high attention to detail and accuracy.</li>\n<li>Excellent stakeholder management and communication skills, including influencing senior stakeholders and executives.</li>\n<li>Hands-on experience with GTM systems (Salesforce required), BI and visualization tools (Tableau, Looker, or similar), and AI tools (Claude, ChatGPT).</li>\n<li>High judgment and discretion, and the comfort to navigate ambiguity and drive alignment in a fast-paced environment.</li>\n</ul>\n<h3>Nice to Have</h3>\n<ul>\n<li>Experience scaling a GTM organization through a high-growth period ($100M+ ARR).</li>\n<li>SQL proficiency for querying and modeling data at scale.</li>\n<li>Familiarity with AI or conversational AI, and with consumption or usage-based business models.</li>\n<li>Experience operating across multiple EMEA markets and working with a globally distributed RevOps team.</li>\n</ul>\n<h3>Perks &amp; Benefits</h3>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family.</li>\n<li>Paid parental leave for all new parents welcoming a new child.</li>\n<li>Remote work setup budget to help you create a productive home office.</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced.</li>\n<li>20 days of vacation time to promote a healthy work-life blend.</li>\n</ul>","enriched_at":1788617679330},{"id":"job_d365282b-5a4","title":"Manager of Enterprise AI Success.","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5412192008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Operations","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>As the Manager of Enterprise Customer Success at Cresta, you will lead and develop a high-performing team of AI Success Managers supporting our enterprise customers. Customer Success at Cresta has evolved beyond a traditional relationship-management model. Our AI Success Managers operate as a hybrid of strategy consultant, AI product expert, and account owner,helping enterprise customers translate AI capabilities into measurable business outcomes, drive adoption, and navigate meaningful workflow and process change.</p>\n<h3>Key Responsibilities:</h3>\n<ul>\n<li>Lead and Develop AI Success Managers: Hire, coach, and develop a world-class team of Enterprise AI Success Managers. Create the tools, training, and career development needed for the team to excel in a rapidly evolving AI environment.</li>\n<li>Drive Strategic Customer Outcomes: Guide your team in building trusted relationships with executive, operational, and technical stakeholders. Ensure customers have clear success frameworks, actionable plans, and measurable paths to value.</li>\n<li>Lead at Enterprise Scale: Coach and support AI Success Managers as they manage multiple complex enterprise accounts simultaneously.</li>\n<li>Scale AI Adoption and Value Realization: Help the team move customers from AI ideas to real-world impact,driving adoption, usage, workflow change, and measurable performance improvements through Cresta’s platform.</li>\n<li>Coach for Product Expertise and Execution: Ensure AI Success Managers develop deep product fluency and the confidence to engage hands-on when needed.</li>\n<li>Own Retention and Expansion: Lead the team’s strategy and execution around customer health, renewals, risk mitigation, and expansion.</li>\n<li>Establish Operational Excellence: Define, monitor, and improve key success metrics, including adoption, time-to-value, customer health, Gross Renewal Rate, and Net Dollar Retention.</li>\n<li>Drive Cross-Functional Alignment: Partner closely with Sales, Product, Engineering, Marketing, and Professional Services to ensure a seamless customer experience and accelerate customer outcomes.</li>\n<li>Champion the Voice of the Customer: Bring customer insights, challenges, and opportunities into the organization.</li>\n</ul>\n<h3>We’re Looking For Someone Who:</h3>\n<ul>\n<li>Has experience leading and developing Customer Success, Strategic Account Management, Consulting, or similarly customer-facing teams in a fast-paced SaaS, AI, or technology environment.</li>\n<li>Brings a strong track record of driving retention, expansion, adoption, and measurable customer outcomes across enterprise accounts.</li>\n<li>Has experience leading teams that manage a high-volume portfolio of complex enterprise customers.</li>\n<li>Understands how to coach a team to connect technical capabilities and product usage to real business results.</li>\n<li>Is comfortable operating in a technical, AI-driven environment.</li>\n<li>Thinks strategically and systematically.</li>\n<li>Has exceptional executive communication skills.</li>\n<li>Is highly data-driven.</li>\n<li>Thrives in a high-growth environment.</li>\n<li>Is willing to travel approximately 25% and work across time zones.</li>\n</ul>\n<h3>Perks &amp; Benefits:</h3>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage</li>\n<li>Flexible PTO</li>\n<li>Paid parental leave</li>\n<li>Retirement savings plan</li>\n<li>Remote work setup budget</li>\n<li>Monthly wellness and communication stipend</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<h3>Compensation at Cresta:</h3>\n<ul>\n<li>Base Salary Range: $200,000–$245,000 + Bonus + Equity</li>\n</ul>","enriched_at":1788270432817},{"id":"job_5d7e134f-4ef","title":"Growth Marketing Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5409534008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>Cresta is looking for a Growth Marketing Manager who thrives on creativity, innovation, analytical rigor, and strategic thinking.</p>\n<p>The ideal candidate will own the pipeline and acquisition numbers for their channels, build a growth thesis for paid and digital marketing, and lead paid social and search programs.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the pipeline and acquisition numbers for channels and decide what to double down on and what to pull back.</li>\n<li>Build a growth thesis for paid and digital marketing from first principles.</li>\n<li>Lead paid social across LinkedIn and Meta Ads and a focused paid search program.</li>\n<li>Partner with the brand designer on ad creative.</li>\n<li>Monitor campaign pacing against budget and pipeline goals.</li>\n<li>Leverage AI tools and audience enrichment platforms to build precise targeting and automate workflows.</li>\n<li>Collaborate cross-functionally with demand generation, content, creative, sales, etc.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>A track record of excellence in a demanding, analytical field.</li>\n<li>Quantitative fluency and a math-first brain.</li>\n<li>Demonstrated creativity and original thinking.</li>\n<li>Strategic mindset and a sense of ownership over business goals.</li>\n<li>High motor with a hunger to learn and experiment with AI tools.</li>\n<li>Excellent communication skills.</li>\n</ul>\n<p>Nice to have:</p>\n<ul>\n<li>Exposure to paid advertising platforms.</li>\n<li>Familiarity with CRM or marketing automation tools.</li>\n<li>Experience with data or audience tools.</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage.</li>\n<li>Flexible PTO.</li>\n<li>Paid parental leave.</li>\n<li>Retirement savings plan.</li>\n<li>Remote work setup budget.</li>\n<li>Monthly wellness and communication stipend.</li>\n<li>In-office meal program and commuter benefits for onsite employees.</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>Base Salary Range: $100k - $165k.</li>\n<li>Total compensation includes base salary, equity, and a comprehensive benefits package.</li>\n</ul>","enriched_at":1788005077682},{"id":"job_ec3ae1fa-71a","title":"Special Projects, AI Agents Team","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5406666008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Operations","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.</p>\n<p>About the Role: Cresta&#39;s forward-deployed team embeds directly with enterprise customers to drive real AI transformation , not pilots, but production deployments that change Customer Experience for F500 companies. We&#39;re hiring our founding Special Projects Lead on our AI Agent Team. You&#39;ll play a critical role in scaling our AI Agent deployment motion and business: building the operational foundation for rapid team growth and leading special projects for our AI Agents team across process, product, and go-to-market.</p>\n<p><strong>What You&#39;ll Do:</strong></p>\n<p><strong>Business Operations</strong></p>\n<ul>\n<li>Own weekly business reviews for the forward-deployed team, reporting on OKRs such as revenue and pilot-to-conversion performance.</li>\n<li>Design an AI-powered “second brain” to centralize team know-how. Establish clear documentation standards and drive accountability for subject-matter owners across specialized topics.</li>\n<li>Develop internal tools and processes to enable scaling. Work as a multiplier across hiring processes (funnel optimization, events) for a team that is on an 8x headcount trajectory.</li>\n</ul>\n<p><strong>Special projects</strong></p>\n<ul>\n<li>Lead cross-functional projects at the intersection of product, go-to-market, and operations,deployment pattern synthesis, verticalization, AI Agent product SKUs.</li>\n<li>Seed key initiatives, scaling them from idea to proof-of-concept before housing them in new roles (e.g., verticalization, Agent Academy for customers).</li>\n<li>Grow the Cresta AI Agent and deployment brand by driving content &amp; thought leadership across the team (blog posts, team spotlights, deployment case studies).</li>\n</ul>\n<p><strong>What We&#39;re Looking For:</strong></p>\n<ul>\n<li>Bias towards action: No playbook needed , you figure it out and move.</li>\n<li>Comfortable at every altitude: Equally at home developing strategy as building automations.</li>\n<li>Strong operational background: You&#39;ve built playbooks, pipelines, automations, and scaled operational processes.</li>\n<li>4–8 years of experience in high-velocity environments; mix of builder/operator and strategic experience (business operations, strategy &amp; operations, chief of staff, product strategy / operations, or other operator at a fast-scaling tech company)</li>\n<li>Exceptional communication, tailored to audiences at different levels</li>\n</ul>\n<p><strong>Bonus Points:</strong></p>\n<ul>\n<li>Experience in a startup or high-growth environment</li>\n<li>AI-native or Agent-building experience</li>\n</ul>\n<p><strong>Perks &amp; Benefits:</strong> We offer a comprehensive and people-first benefits package to support you at work and in life:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<p><strong>Compensation at Cresta</strong> Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. OTE Range: $170,000–$225,000 + Offers Equity</p>","enriched_at":1787832284148},{"id":"job_5ddb30a9-1d0","title":"Engagement Manager (Professional Services Sales)","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5400255008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is seeking an Engagement Manager to lead the scoping, pricing, and sales of professional services across its core platform and AI Agent product.</p>\n<p>The ideal candidate will own the SOW process end-to-end, scope engagements, draft SOWs, price services, and sell them to enterprise customers.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Own the SOW process end-to-end: scope engagements, draft SOWs, price services, and sell them to enterprise customers.</li>\n<li>Scope AI Agent deployments and core-platform services.</li>\n<li>Drive services attach and bookings on new and expansion deals.</li>\n<li>Partner with Sales, Deal Desk, and Product to move deals fast without sacrificing delivery margin.</li>\n<li>Build the repeatable process, templates, and pricing logic that let this function scale.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>4–10 yrs in professional services, with 2+ yrs scoping and selling services engagements.</li>\n<li>Track record of driving services attach and bookings.</li>\n<li>Technical fluency to scope complex deployments; conversational AI/contact-center AI experience strongly preferred.</li>\n<li>Comfortable pricing and defending services value directly with enterprise customers.</li>\n<li>Deal desk or commercial-contracting exposure a plus.</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage.</li>\n<li>Paid parental leave for all new parents.</li>\n<li>Remote work setup budget.</li>\n<li>Monthly wellness and communication stipend.</li>\n<li>20 days of vacation time.</li>\n</ul>\n<p>Compensation at Cresta includes a base salary + variable + equity.</p>","enriched_at":1787652149786},{"id":"job_4492d75f-f4d","title":"Deal Strategy & Operations Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5398116008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is seeking a Deal Strategy &amp; Operations Manager to serve as a senior individual contributor and strategic partner on its Commercial Strategy &amp; Operations team. This role owns the strategy and execution of Cresta&#39;s most complex, non-standard enterprise deals, acting as the quarterback from quote to close.</p>\n<p><strong>About the Role:</strong></p>\n<p>The successful candidate will report to Lauren Jungers, Sr. Director of Commercial Strategy &amp; Operations, and work closely with Sales leadership, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting Cresta&#39;s long-term business interests.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li><strong>Deal Strategy &amp; Execution:</strong></li>\n<li>Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions.</li>\n<li>Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience.</li>\n<li>Own approval workflows and act as escalation owner from first quote through final signature.</li>\n<li>Translate deal data, discount trends, and outcomes into actionable insights.</li>\n<li>Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy.</li>\n<li>Ensure deal structures align with revenue recognition principles and company financial goals.</li>\n</ul>\n<ul>\n<li><strong>Process &amp; Systems Modernization:</strong></li>\n<li>Drive end-to-end improvements across the quote-to-cash lifecycle.</li>\n<li>Define business requirements and partner with systems teams on Subskribe, CLM, and Salesforce enhancements.</li>\n<li>Lead UAT and rollout of new deal processes and tooling.</li>\n<li>Represent Deal Strategy &amp; Operations as a key stakeholder on high-priority cross-functional initiatives.</li>\n<li>Standardize and document workflows to enable speed and scale.</li>\n</ul>\n<ul>\n<li><strong>Enablement &amp; Advisory:</strong></li>\n<li>Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy.</li>\n<li>Contribute to and maintain a self-service Deal Strategy Playbook.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations.</li>\n<li>Proven ownership of complex enterprise SaaS deals from quote to cash.</li>\n<li>Hands-on experience administering or optimizing CPQ tools (Subskribe preferred).</li>\n<li>Strong Salesforce fluency across quoting, approvals, and deal reporting.</li>\n<li>Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW).</li>\n<li>Exceptional communication skills with high emotional intelligence; able to influence without authority.</li>\n<li>Comfortable navigating ambiguity and making judgment calls in fast-paced environments.</li>\n</ul>\n<p><strong>Nice to Have:</strong></p>\n<ul>\n<li>Salesforce Admin experience or certification.</li>\n<li>Legal, contract management, or pricing strategy background.</li>\n<li>Prior sales or customer-facing experience.</li>\n</ul>\n<p><strong>Why Cresta:</strong></p>\n<ul>\n<li>Unicorn with backing from Andreessen Horowitz, Sequoia Capital, and Greylock.</li>\n<li>Strong enterprise traction with 20%+ of customers over $1M ARR.</li>\n<li>2x+ year-over-year growth and record-breaking quarters.</li>\n<li>Opportunity to operate at the center of commercial strategy and enterprise execution.</li>\n<li>Competitive compensation, equity, and comprehensive benefits.</li>\n</ul>\n<p><strong>Perks &amp; Benefits:</strong></p>\n<ul>\n<li>Medical, dental, and vision plans.</li>\n<li>Paid parental leave.</li>\n<li>Monthly Health &amp; Wellness allowance.</li>\n<li>Work from home office stipend.</li>\n<li>Lunch reimbursement for in-office employees.</li>\n<li>Flexible PTO.</li>\n</ul>\n<p><strong>Compensation:</strong></p>\n<ul>\n<li>Salary Range: $140,000–$175,000 base + Offers Equity</li>\n</ul>","enriched_at":1787385821681},{"id":"job_cd6dea1a-b62","title":"Deal Strategy & Operations Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5398815008","location":"India (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is seeking a Deal Strategy &amp; Operations Manager to serve as an individual contributor and strategic partner on its Commercial Strategy &amp; Operations team. This role owns the strategy and execution of Cresta’s complex, non-standard deals, acting as the quarterback from pricing to close.</p>\n<p>The successful candidate will report to Raghu Somashekar and work closely with Sales leadership, Finance, Legal, Security, and RevOps to structure deals that accelerate revenue while protecting Cresta’s long-term business interests.</p>\n<p><strong>Responsibilities:</strong></p>\n<h4>Deal Strategy &amp; Execution</h4>\n<ul>\n<li>Partner with US and international Sales teams to architect and execute complex, high-value enterprise transactions.</li>\n<li>Build creative deal structures, pricing models, and commercial terms that balance speed, risk, margin, and customer experience.</li>\n<li>Own approval workflows and act as escalation owner from first quote through final signature.</li>\n<li>Translate deal data, discount trends, and outcomes into actionable insights.</li>\n<li>Lead win/loss and deal retrospectives to institutionalize learnings and refine deal strategy.</li>\n<li>Ensure deal structures align with revenue recognition principles and company financial goals.</li>\n</ul>\n<h4>Process &amp; Systems Modernization</h4>\n<ul>\n<li>Drive end-to-end improvements across the quote-to-cash lifecycle.</li>\n<li>Define business requirements and partner with systems teams on CPQ, CLM, and Salesforce enhancements.</li>\n<li>Lead UAT and rollout of new deal processes and tooling.</li>\n<li>Represent Deal Strategy &amp; Operations as a key stakeholder on high-priority cross-functional initiatives.</li>\n<li>Standardize and document workflows to enable speed and scale.</li>\n</ul>\n<h4>Enablement &amp; Advisory</h4>\n<ul>\n<li>Provide ongoing training to Sales on pricing, deal construction, and quoting with a strong focus on the why behind the strategy.</li>\n<li>Contribute to and maintain a self-service Deal Strategy Playbook.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Ops, or Sales Operations.</li>\n<li>Proven ownership of complex enterprise SaaS deals from quote to cash.</li>\n<li>Hands-on experience administering or optimizing CPQ tools.</li>\n<li>Strong Salesforce fluency across quoting, approvals, and deal reporting.</li>\n<li>Solid understanding of enterprise SaaS contracting concepts (order forms, MSA, DPA, SOW).</li>\n<li>Exceptional communication skills with high emotional intelligence; able to influence without authority.</li>\n<li>Comfortable navigating ambiguity and making judgment calls in fast-paced environments.</li>\n<li>Based in India, working standard IST business hours (8:30 AM to 6:30 PM) with availability for one late-day team call per week.</li>\n</ul>\n<p><strong>Nice to Have:</strong></p>\n<ul>\n<li>Salesforce Admin experience or certification.</li>\n<li>Legal, contract management, or pricing strategy background.</li>\n<li>Prior sales or customer-facing experience.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Competitive compensation, equity, and comprehensive benefits.</li>\n<li>Unicorn with backing from Andreessen Horowitz, Sequoia Capital, and Greylock.</li>\n<li>Strong enterprise traction with 20%+ of customers over $1M ARR.</li>\n<li>2x+ year-over-year growth and record-breaking quarters.</li>\n<li>Opportunity to operate at the center of commercial strategy and enterprise execution.</li>\n</ul>","enriched_at":1787385796543}],"category_normalised":[{"category":"engineering","count":55},{"category":"sales","count":25},{"category":"marketing","count":4},{"category":"operations","count":3},{"category":"design","count":3},{"category":"it","count":2},{"category":"finance","count":2},{"category":"hr","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":39},{"week_start":"2026-05-04","count":1},{"week_start":"2026-05-18","count":1},{"week_start":"2026-05-25","count":2},{"week_start":"2026-06-01","count":5},{"week_start":"2026-06-15","count":21},{"week_start":"2026-06-22","count":1},{"week_start":"2026-06-29","count":2},{"week_start":"2026-07-06","count":1},{"week_start":"2026-07-13","count":1},{"week_start":"2026-07-20","count":2},{"week_start":"2026-07-27","count":5},{"week_start":"2026-08-10","count":3},{"week_start":"2026-08-17","count":3},{"week_start":"2026-08-24","count":3},{"week_start":"2026-08-31","count":4},{"week_start":"2026-09-14","count":1}],"trend":"stable","wow_pct":-75},"momentum":{"recent_14d":1,"prior_14d":7,"growth_pct":-86,"classification":"decelerating"},"salary_vs_industry":{"company_median":170000,"industry_median":null,"percentile":null,"sample_size":25,"by_region":[{"region":"United States","company_median":168000,"industry_median":null,"sample":24}],"transparency_pct":26,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":95,"industry_total":95,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.246,"skill_weighted_score":0.434,"top_exposed_titles":[{"title":"Staff Infrastructure Software Engineer (Kubernetes)","count":2,"score":0.288},{"title":"Solutions Engineer, AI Agent","count":2,"score":0.199},{"title":"Senior Machine Learning Engineer","count":2,"score":0.461},{"title":"Infrastructure Engineer/SRE","count":2,"score":0.288},{"title":"Deal Strategy & Operations Manager","count":2,"score":0.138}],"top_exposed_skills":[{"skill":"PyTorch","count":4,"score":0.461},{"skill":"TensorFlow","count":4,"score":0.461},{"skill":"Hugging Face","count":4,"score":0.461},{"skill":"Natural Language Processing","count":3,"score":0.46},{"skill":"Embeddings","count":3,"score":0.46},{"skill":"Retrieval Systems","count":3,"score":0.46},{"skill":"SQL","count":3,"score":0.442},{"skill":"Machine Learning","count":5,"score":0.404},{"skill":"Generative AI","count":3,"score":0.403},{"skill":"Product Management","count":3,"score":0.32}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":49,"share_pct":51.6},{"region":"Canada","count":17,"share_pct":17.9},{"region":"EU","count":13,"share_pct":13.7},{"region":"United Kingdom","count":8,"share_pct":8.4},{"region":"APAC","count":3,"share_pct":3.2},{"region":"India","count":2,"share_pct":2.1},{"region":"Australia/NZ","count":2,"share_pct":2.1},{"region":"Unknown","count":1,"share_pct":1.1}],"emerging":[],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":2.3,"exec_growth_pct":-100,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":54,"industry_median_days_open":null,"long_open_count":69,"closure_rate_pct":26}}}}