{"data":{"company":{"name":"Cresta","slug":"cresta","logo_url":"https://logos.yubhub.co/cresta.ai.png","canonical_domain":"cresta.ai","editorial":null,"wikidata_id":null,"founded":null,"ceo":null,"founders":[],"hq_location":null,"industry":null,"employee_count":null,"official_website":null,"wikipedia_url":null,"stock_ticker":null,"stock_price":null,"market_cap":null,"revenue":null,"ipo_date":null,"sector":null,"full_time_employees":null,"company_description":null,"twitter_username":null,"linkedin_id":null,"instagram_username":null,"facebook_id":null,"parent_org":null,"country":null,"github_org":null,"github_public_repos":null,"github_followers":null,"github_verified":0,"github_description":null,"github_location":null,"github_blog":null,"github_twitter":null,"stock_exchange":null,"stock_beta":null,"stock_range":null,"stock_is_actively_trading":null,"fmp_image":null,"fmp_address":null,"fmp_city":null,"fmp_state":null,"fmp_country":null,"recent_news":[{"title":"Cresta Synthetic Customers Give Enterprises Realistic AI Customer Personas Based on Their Real Conversations - 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Times of San Diego","url":"https://news.google.com/rss/articles/CBMigwFBVV95cUxPNC1IU3YwQkNiSVk2eWZNYjQ4MFYwQ2RlbXBXWFlnY3N6bGR2NG90Tmo5RFpWNGtuaU9CeFRZUGJHUlJMcG1ucjJvcndUekFMWFRzNmxXWXkzdkJiWEMtc1BQVUdEU01HeEs1ZVhGT3hpbkpJR2ZpdTBwRVhBaVhNNlc1NA?oc=5","publisher":"Times of San Diego","date":"2026-05-13","snippet":"Driver, 18, killed in fiery crash down Crest hillside Times of San Diego"},{"title":"William Cresta - The Press Democrat","url":"https://news.google.com/rss/articles/CBMifEFVX3lxTE0yVzE0MjNETlgwYkFmc05HclZPNU8wQmVlTmRSZGp5a1JHZUdpLVJfanB4QUVuRDJsc2dDdDdwckpUTGphbjNqNFVHcW42SFhuYkd6U3dfTzVVQTlZM1RLNkdTRWRmVVB5TEIzdmwxUnNMWHJwa05LTl90cWc?oc=5","publisher":"The Press Democrat","date":"2026-06-08","snippet":"William Cresta The Press Democrat"},{"title":"Earned media gets a strong call out as Cresta Awards reveal 2026 Jury Chair - Roastbrief US","url":"https://news.google.com/rss/articles/CBMinwFBVV95cUxQQnZ4QktjQ09HSDZPZTk3REdZRTVaWF9XNEpzdXVwRVpkd1JIMEotZDF6ME45b3NheUpMS1QwRFFWSzZ5dFBuOGFsNGpHVV9QdVNSWDlxSW9WdVRhUzNDaHhqTnR4ei1jWTh1d3h0c25seFVlbGtmaVBYV3ZnbjVvdTEyZmEtTF9nNTFlcDdaS0xrV2NENDk0R3BMZF9qMWM?oc=5","publisher":"Roastbrief US","date":"2026-05-13","snippet":"Earned media gets a strong call out as Cresta Awards reveal 2026 Jury Chair Roastbrief US"}],"search_interest_index":null,"search_interest_trend":null,"wikipedia_monthly_views":null,"hn_mention_count":null,"hn_top_stories":[],"wayback_first_year":null,"sec_incorporation_state":null,"sec_latest_filing_type":null,"sec_latest_filing_date":null,"sec_filings":[],"research_papers_count":null,"research_citations_count":null,"research_h_index":null,"research_topics":[],"is_federal_contractor":null,"earnings_calendar":[],"industry_canonical":null,"enrichment_sources":[],"last_enriched_at":null},"hiring":{"total_jobs":103,"categories":[{"category":"engineering","count":61},{"category":"sales","count":21},{"category":"marketing","count":10},{"category":"design","count":4},{"category":"it","count":2},{"category":"hr","count":2},{"category":"product management","count":1},{"category":"finance","count":1},{"category":"customer success","count":1}],"experience_levels":[{"level":"senior","count":62},{"level":"mid","count":16},{"level":"entry","count":13},{"level":"staff","count":7},{"level":"executive","count":4},{"level":"internship","count":1}],"work_arrangements":[{"arrangement":"remote","count":75},{"arrangement":"hybrid","count":18},{"arrangement":"onsite","count":5}],"top_titles":[{"title":"Senior Forward Deployed Engineer (AI Agent)","count":4},{"title":"Infrastructure Engineer/SRE","count":3},{"title":"Staff Infrastructure Software Engineer (Kubernetes)","count":2},{"title":"Senior Machine Learning Engineer","count":2},{"title":"Senior Full Stack Engineer - 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In this role, you’ll be instrumental in driving and nurturing quality leads through innovative and data-driven strategies.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own and scale key non-paid channels (email, webinars, and direct mail) with a focus on engaging enterprise accounts</li>\n<li>Plan and execute end-to-end demand generation campaigns tailored to the Enterprise segment, ensuring alignment to business goals and sales priorities</li>\n<li>Measure, analyze, and optimize campaign performance using data to continuously improve pipeline generation and efficiency</li>\n<li>Develop and run intent and interest based programs in close partnership with Sales to engage, nurture, and progress high value accounts</li>\n<li>Partner with content marketing to activate compelling, targeted content that resonates with enterprise buyers</li>\n<li>Collaborate cross-functionally with Sales, Marketing, and RevOps to ensure integrated, cohesive demand generation efforts and strong alignment across the funnel</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>4+ years of experience in demand generation, campaign execution, or lifecycle marketing within B2B SaaS</li>\n<li>Proven experience planning and executing multi-channel campaigns that drive qualified pipeline</li>\n<li>Hands-on experience with modern GTM and demand generation tools such as Clay, CommonRoom, Sequel, HubSpot, or similar platforms</li>\n<li>Strong cross-functional collaboration skills and ability to partner effectively with Sales, Marketing, and RevOps</li>\n<li>Excellent project management skills with strong attention to detail and ability to manage multiple priorities simultaneously</li>\n<li>Data-driven mindset with experience measuring campaign performance and optimizing based on results</li>\n<li>Ability to thrive in a fast-paced, high-growth environment with shifting priorities and tight deadlines</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>Base Salary Range: $120k - $165k</li>\n<li>Actual base salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable.</li>\n</ul>","enriched_at":1781816955371},{"id":"job_c612e840-609","title":"Technical Recruiter","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5115161008","location":"Toronto, ON","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"HR","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it&#39;s at Cresta.</p>\n<h4>About The Role:</h4>\n<p>As a Global Full Stack Technical Recruiter, you will help build the future of Cresta&#39;s Technical Teams. You will drive the full life-cycle recruiting process while collaborating with the People team and hiring teams to build and improve our Talent Acquisition foundational practices and systems.</p>\n<h4>Responsibilities:</h4>\n<ul>\n<li>Drive global recruiting process for engineering and technical talent, inclusive of campus hiring up through highly experienced engineers</li>\n<li>Own the full cycle recruiting operation, including job promotion, sourcing, outreach, interview operations, and closing</li>\n<li>Deliver innovative recruitment strategies to attract diverse talent across geos</li>\n<li>Partner and cultivate strong relationships with key stakeholders, including the executive team and direct hiring managers</li>\n<li>Connect with hiring teams to understand talent profiles, share insights on the talent/market landscape, and inform sourcing strategies</li>\n<li>Monitor and maintain the health of our pipelines, and share timely updates with internal stakeholders</li>\n<li>Ensure an exceptional candidate experience through effective communication and follow-up</li>\n<li>Achieve hiring goals within desired timeframes while maintaining high-quality outcomes</li>\n<li>Continuously identify opportunities to improve the end-to-end hiring process and execute improvements with teams and within the system</li>\n<li>Develop and manage engineering event strategy to increase brand awareness and talent pipeline</li>\n<li>Maintain ATS database hygiene, including inbound application review, and provide regular pipeline updates</li>\n<li>Utilize internal systems to deliver reporting and insights into recruitment metrics, pipeline health, and improve performance</li>\n</ul>\n<h4>Qualifications we value:</h4>\n<ul>\n<li>5+ years of experience managing full-lifecycle recruitment across various technical roles and experience levels</li>\n<li>Experience in hiring an elite team with a very high bar, and experience in negotiating and closing deals</li>\n<li>Strong presence in the local tech talent community and bring talent insights related to the competitive landscape forward</li>\n<li>Thrive in a fast-paced, dynamic work environment with the ability to prioritize multiple stakeholders while delivering against ambitious hiring goals</li>\n<li>Expertise in building partnerships with hiring managers and taking on a talent advisor role with the ability to influence decisions and outcomes</li>\n<li>Excellent verbal and written communication skills with stakeholders and all levels of management</li>\n<li>Optimist and resourceful problem solver, with an ability to adjust strategy and actions in a fast-moving business</li>\n<li>Seek to understand and improve the efficacy of your work and talent processes by analyzing data and identifying and deploying improvements</li>\n<li>Experience using/managing ATS workflows and being vigilant about keeping a clean database. Experience with Greenhouse is a bonus!</li>\n<li>Bachelor&#39;s degree and/or equivalent years of experience</li>\n</ul>\n<h4>Perks &amp; Benefits:</h4>\n<ul>\n<li>Medical, dental, and vision plans</li>\n<li>Paid parental leave</li>\n<li>Monthly Health &amp; Wellness allowance</li>\n<li>Work from home office stipend</li>\n<li>Lunch reimbursement for in-office employees</li>\n<li>PTO: 3 weeks in Canada</li>\n</ul>","enriched_at":1781790020757},{"id":"job_70562869-234","title":"Strategic Sales Director, EMEA","source_url":"https://job-boards.greenhouse.io/cresta/jobs/4888050008","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Sales","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>Join us as a Strategic Sales Director, EMEA, and focus on some of the largest companies in EMEA, working on big strategic deals that will change the trajectory of the company.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the sales experience while building and managing relationships with key decision-makers and executives</li>\n<li>Run complex sales cycles from initial contact to close</li>\n<li>Prospect for new clients, design product presentations and business cases, develop and deliver proposals, negotiate and close contracts</li>\n<li>Develop a command of the Cresta product, the Contact Center market, our unique competitive differentiators, and our customers’ needs</li>\n<li>Partner closely with Product, Marketing, Customer Success and Engineering to deliver an exceptional customer experience</li>\n<li>Own and hit your number</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>7+ years of SaaS software sales experience at an enterprise level, with referenceability of consistently delivering to sales quotas in this time</li>\n<li>Experience negotiating, structuring and executing complex enterprise-level agreements</li>\n<li>Prior experience leading cross-functional teams through large deal close processes</li>\n<li>Ability to articulate contractual, technical, and financial value points to customers, including C-level executives</li>\n<li>Excellent communication and presentation skills with experience presenting to C-level executives</li>\n<li>Ability to be in London easily, often at short notice. Also, the ability to travel domestically and internationally up to around 25% of the time</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>20 days of vacation time to promote a healthy work-life blend</li>\n</ul>\n<p>Compensation at Cresta: Cresta’s approach to compensation is simple: recognise impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.</p>\n<p>OTE Range: $215,000 – $230,000 Pound Sterling + Offers Equity</p>","enriched_at":1781789976019},{"id":"job_7a866a53-316","title":"Demo Engineer Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5171827008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it&#39;s at Cresta.</p>\n<h4>About the Role</h4>\n<p>As the Demo Engineering Manager at Cresta, you will lead a high-impact team responsible for bringing our AI-powered platform to life in pre-sales environments.</p>\n<h4>What You&#39;ll Do</h4>\n<h5>Team Leadership &amp; Strategy</h5>\n<ul>\n<li>Build, lead, and develop a high-performing team of Demo Engineers, fostering a culture of ownership, creativity, and technical excellence.</li>\n<li>Define and execute the roadmap for demo engineering, aligning with GTM priorities, product evolution, and key industry verticals.</li>\n<li>Establish best practices, standards, and operating processes for demo environments, POCs, and pilots to ensure scalability and consistency.</li>\n<li>Partner with Solutions Engineering leadership to ensure cohesive, high-quality storytelling across technical demos and conversational experiences.</li>\n</ul>\n<h5>Demo Platform &amp; Environment Ownership</h5>\n<ul>\n<li>Oversee the architecture, scalability, and reliability of demo environments, including virtual agents, agent assist, analytics, and end-to-end workflows.</li>\n<li>Drive the development of reusable, modular demo frameworks that can be rapidly customized for different industries and use cases.</li>\n<li>Ensure demo environments are always production-grade, stable, and ready for customer-facing engagements.</li>\n</ul>\n<h5>Innovation &amp; Technical Enablement</h5>\n<ul>\n<li>Guide the development of integrations, automations, and tooling (e.g., CCaaS/CRM connectors, AI workflows, custom apps) to expand demo capabilities.</li>\n<li>Champion the use of modern AI-native tooling (e.g., LLM workflows, agents, prompt frameworks) to enhance demo realism and impact.</li>\n<li>Partner closely with Product, Engineering, and Enablement teams to rapidly operationalize new feature releases into demo-ready assets, tooling, and environments,ensuring the field can effectively showcase the latest capabilities with clarity and confidence.</li>\n<li>Collaborate with Product and Engineering to influence roadmap priorities based on pre-sales learnings and technical gaps.</li>\n</ul>\n<h5>Cross-Functional Impact</h5>\n<ul>\n<li>Partner closely with Solutions Engineering and Sales to support strategic deals, ensuring demos and POCs are tailored, differentiated, and impactful.</li>\n<li>Collaborate with Enablement to equip GTM teams with scalable demo assets, narratives, and technical training.</li>\n<li>Work cross-functionally with Product, Engineering, and Enablement to continuously translate new product innovations into compelling demo scenarios, reusable assets, and technical playbooks for the field.</li>\n<li>Establish feedback loops to capture insights from the field and translate them into improvements in product, demos, and workflows.</li>\n</ul>\n<h5>Operational Excellence</h5>\n<ul>\n<li>Define and track success metrics for demo effectiveness, environment reliability, and team productivity.</li>\n<li>Implement processes for rapid issue triage and resolution to minimize risk in customer-facing moments.</li>\n<li>Drive continuous improvement in demo quality, speed, and scalability across the organization.</li>\n</ul>\n<h4>What You Bring</h4>\n<ul>\n<li>5–8+ years of experience in engineering, solutions architecture, technical pre-sales, or related roles, with 2+ years in a leadership or management capacity preferred.</li>\n<li>Strong technical foundation, including APIs, integrations, authentication, data systems, and scripting (Python, JavaScript, etc.).</li>\n<li>Proven ability to build and scale technical teams, processes, and systems in fast-paced, high-growth environments.</li>\n<li>Experience owning complex, customer-facing technical initiatives such as demos, POCs, or pilots.</li>\n<li>Excellent cross-functional leadership skills, with the ability to influence across Product, Engineering, and GTM teams.</li>\n<li>Strong strategic thinking combined with a hands-on, execution-oriented mindset.</li>\n</ul>\n<h4>Bonus Points</h4>\n<ul>\n<li>Experience with CCaaS platforms (Twilio, Amazon Connect, Five9, etc.) and CRM systems (Salesforce).</li>\n<li>Familiarity with conversational AI, virtual agents, and contact center workflows.</li>\n<li>Experience partnering closely with conversation design or UX teams to deliver end-to-end customer experiences.</li>\n<li>Experience leveraging modern AI tools (e.g., LLMs, agents, prompt engineering frameworks) in technical workflows.</li>\n<li>Background in high-growth SaaS or enterprise AI companies.</li>\n</ul>\n<h4>Why This Role Matters</h4>\n<p>Demo Engineering at Cresta is a strategic differentiator,it’s how we translate cutting-edge AI into tangible customer value. As the manager, you’ll define how we scale that advantage, enabling our teams to tell better stories, win more deals, and shape the future of AI in the contact center.</p>\n<h4>Compensation at Cresta</h4>\n<p>$140K - $170K + Variable + Equity (based on experience will vary)</p>\n<p>Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.</p>","enriched_at":1781789938678},{"id":"job_81d377c5-8d5","title":"Sales Development Representative - New York","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5206733008","location":"New York, United States","job_type":"full-time","experience_level":"entry","work_arrangement":"hybrid","category":"Sales","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>As a Sales Development Representative (SDR), you will be responsible for building pipeline through outbound prospecting and inbound qualification. You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach</li>\n<li>Write effective and compelling messaging to engage targeted accounts</li>\n<li>Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth</li>\n<li>Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta</li>\n<li>Partner with account executives to help generate meetings and sales pipeline</li>\n<li>Create and prioritize target account and contact lists</li>\n<li>Conduct high level conversations with executives in prospect accounts</li>\n<li>Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated.</li>\n<li>Assist with drafting sales pitches, presentations, reference material, and other documents as required</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>Bachelor’s degree in Business, Marketing, Communications, or related field</li>\n<li>1+ years prior sales experience (within a Software/High Tech company highly preferred)</li>\n<li>Ability to work in a time-sensitive and high-volume environment</li>\n<li>Highly competitive personality</li>\n<li>A positive attitude: You’re a team player and you’re resilient in the face of challenges</li>\n<li>Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it</li>\n<li>Strong organizational skills with ability to effectively prioritize</li>\n<li>Articulate with strong business acumen</li>\n<li>You’re a clear, concise, and compelling storyteller across written, verbal, and visual</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<p>Compensation: The on-target earnings (OTE) range for this role is $96,000.00–$125,000.00, depending on level and performance. All hires start as SDR Level 1, with a starting OTE of $96,000.00. Progression through our four-level SDR career path is based on performance, with compensation increasing at each level. High performers can reach the top of the range within ~18 months through promotion.</p>","enriched_at":1781789846771},{"id":"job_a8452de9-a16","title":"Strategic Sales Director, East","source_url":"https://job-boards.greenhouse.io/cresta/jobs/4808773008","location":"United States, Remote","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.</p>\n<p>Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it&#39;s at Cresta.</p>\n<p>As a Strategic Sales Director at Cresta, you will drive revenue growth by leading our largest and most complex sales opportunities. Reporting directly to the RVP of Strategic Sales, you&#39;re a natural hunter,skilled at identifying and closing net-new business, curating pipeline, and building strategic, long-term relationships with executive decision-makers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Build and maintain a high-quality pipeline of new strategic opportunities through proactive outreach and prospecting</li>\n<li>Design and execute strategic account plans focused on unlocking new revenue streams and expanding customer value</li>\n<li>Lead complex, multi-stakeholder sales cycles from initial outreach to close</li>\n<li>Serve as a trusted advisor to senior executives at Fortune 500 companies, clearly articulating Cresta’s value proposition and business impact</li>\n<li>Partner with Customer Success to identify expansion opportunities and drive sustainable growth within existing accounts</li>\n<li>Collaborate cross-functionally with Product, Marketing, and Engineering to influence roadmap and drive customer success</li>\n<li>Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers</li>\n<li>Develop and drive the overall long-term strategy for the account, aligned to customer business objectives</li>\n<li>Consistently meet or exceed quota in a high-growth, performance-driven environment</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>7+ years of enterprise SaaS sales experience with a proven track record of hunting and closing net-new business</li>\n<li>Experience leading complex sales cycles with C-level stakeholders at Fortune 500 companies</li>\n<li>Strong ability to build executive-level relationships and influence strategic decision-making</li>\n<li>Deep understanding of value-based selling and building business cases that tie to customer ROI</li>\n<li>Comfortable navigating ambiguity and thriving in a fast-paced, early-stage environment</li>\n<li>Strong collaboration skills and the ability to lead cross-functional teams toward a shared goal</li>\n<li>Willingness to travel up to 25% or more as needed</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<p>Compensation at Cresta: Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.</p>\n<p>The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.</p>\n<p>This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.</p>\n<p>OTE Range: $320,000 – $360,000 + Offers Equity</p>","enriched_at":1781789480220},{"id":"job_c15e10e6-4e5","title":"Enablement Manager, AI Agent","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5118062008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>As the Enablement Manager, AI Agent, you’ll be responsible for enabling Cresta’s go-to-market teams to successfully position, sell, and deploy our AI Agent product with confidence and consistency.</p>\n<h3>Responsibilities:</h3>\n<h4>AI Agent Product Enablement</h4>\n<ul>\n<li>Develop and deliver enablement programs that deeply educate sellers on Cresta’s AI Agent product, including capabilities, architecture, deployment models, and differentiation</li>\n<li>Translate technical AI concepts into clear, compelling narratives that resonate with executive, operational, and technical buyer personas</li>\n</ul>\n<h4>Sales Motion &amp; Use-Case Enablement</h4>\n<ul>\n<li>Define and reinforce best-practice sales motions for AI Agent opportunities, from use-case discovery and qualification through solution design and close</li>\n<li>Enable sellers to identify high-impact AI Agent use cases, map value to customer KPIs, and position outcomes across industries and contact center environments</li>\n</ul>\n<h4>Content, Messaging &amp; Narrative Development</h4>\n<ul>\n<li>Collaborate with Product Marketing to create AI Agent–specific enablement assets, including, talk tracks, objection handling, competitive guidance, and persona-based messaging</li>\n<li>Ensure sellers can clearly articulate how Cresta’s AI Agent differs from traditional automation, rules-based bots, or generic AI solutions</li>\n</ul>\n<h4>Enablement Measurement &amp; Optimization</h4>\n<ul>\n<li>Define and track success metrics for AI Agent enablement, such as ramp time, AI Agent attach rate, win rate, sales cycle length, and product adoption indicators</li>\n<li>Use insights from deal reviews and field feedback to continuously improve enablement programs and content</li>\n</ul>\n<h3>Qualifications We Value:</h3>\n<ul>\n<li>5+ years of experience in Sales Enablement, Product, Consulting, Sales, Solution Engineering, or a related role in a B2B SaaS environment</li>\n<li>Strong understanding of enterprise sales motions and experience enabling quota-carrying teams</li>\n<li>Comfort working with technically complex products, ideally involving AI, ML, automation, or data-driven platforms</li>\n<li>Proven ability to translate sophisticated product capabilities into simple, compelling customer value</li>\n<li>Strong cross-functional collaboration skills across Product, Sales, Marketing, and Solutions</li>\n<li>High empathy for sellers and a passion for helping teams succeed in ambiguous, fast-evolving product environments</li>\n<li>Exceptional communication, facilitation, and storytelling skills</li>\n<li>Experience with enablement tools and conversation intelligence platforms (e.g., Gong)</li>\n<li>Familiarity with enterprise sales methodologies such as MEDDICC, Challenger, or Command of the Message</li>\n</ul>\n<h3>Perks &amp; Benefits:</h3>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>","enriched_at":1781789424049},{"id":"job_bd29d9bd-b4c","title":"Infrastructure Engineer/SRE","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5113850008","location":"Taiwan (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>As a member of the infrastructure team you are responsible for designing, building, and advancing our core infrastructure that allows the engineering team to execute quickly, productively, and securely.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop and maintain developer toolchains to empower engineer workflows and deployment infrastructure.</li>\n<li>Ensure reliability of multi-cloud Kubernetes clusters and pipelines.</li>\n<li>Implement metrics, logging, analytics, and alerting for performance and security across all endpoints and applications.</li>\n<li>Develop infrastructure-as-code deployment tooling and support services on multiple cloud providers.</li>\n<li>Automate operations and engineering to focus on high-value tasks.</li>\n<li>Build machine learning infrastructure for AI teams to train, test, and deploy on large-scale datasets.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>5+ years experience in DevOps, Site Reliability Engineering, Production Engineering, or equivalent field.</li>\n<li>Proficiency with coding languages such as Golang or Python.</li>\n<li>Familiarity with container-related security best practices.</li>\n<li>Production experience with Kubernetes, Kubernetes templating tools (Helm or Kustomize), and IAC tools (Terraform or CloudFormation).</li>\n<li>Experience with AWS services (IAM, S3, EC2, EKS) and other cloud providers (Google Cloud, Azure) is a bonus.</li>\n<li>Experience with database software (PostgreSQL), GitOps tooling (Flux or Argo), and CI/CD (GitHub Actions).</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Medical, dental, and vision plans.</li>\n<li>Paid parental leave.</li>\n<li>Monthly Health &amp; Wellness allowance.</li>\n<li>Work from home office stipend.</li>\n</ul>","enriched_at":1781789412794},{"id":"job_f987e0b4-d1d","title":"Account Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5118223008","location":"United States, Remote","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster.</p>\n<p>Join us on this thrilling journey to revolutionize the workforce with AI.</p>\n<p><strong>About the role:</strong></p>\n<p>This is a highly strategic and intentional hire, the second Account Manager at Cresta. Reporting directly to the Head of Enterprise Account Management, you will play a central role in driving upsells, renewals, and long-term customer value.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Builder of Enduring Partnerships: You invest in relationships that last. You prioritize trust and long-term value over short-term wins, and you serve as a strategic partner who elevates both the customer&#39;s and Cresta&#39;s success</li>\n<li>Grit, Patience, and Follow-Through: You know meaningful outcomes aren&#39;t created overnight. You navigate complexity, setbacks, and long sales/adoption cycles with resilience. Your ability to stay focused and persistent directly fuels customer growth</li>\n<li>Operationally Excellent, Internally and Externally: You understand that internal alignment is often the key to unlocking customer outcomes. You work seamlessly across Sales, Customer Success, Product, and Operations, ensuring we deliver a unified, high-quality experience</li>\n<li>Compelling Storyteller: Cresta operates in a dynamic and competitive market. You can articulate our value clearly, teach customers something they didn&#39;t know, and help them understand, at both strategic and operational levels - why Cresta wins</li>\n<li>Customer Growth Mindset: You know what great adoption looks like and how to build upon it. You identify signals, diagnose gaps, and guide customers toward deeper value realization that sets the stage for retention and expansion</li>\n<li>Creative Commercial Thinker: You&#39;re comfortable using the full suite of commercial levers; product mix, incentives, deal mechanics, to architect smart, efficient deals. You think creatively while maintaining healthy business fundamentals</li>\n<li>Active Listener with Synthesis Skills: You connect dots quickly. You take in information from multiple stakeholders and convert it into clear, actionable insights that shape account strategy and elevate the customer experience</li>\n<li>Strategic Approach to Travel: There&#39;s no quota for travel, only impact. You understand when being in the room matters and when it becomes a differentiator in advancing a renewal, deepening executive trust, or accelerating an upsell</li>\n</ul>\n<p><strong>Qualifications We Value:</strong></p>\n<ul>\n<li>Experience in Customer Success or Sales roles where you owned revenue or renewal outcomes; experience in the contact center ecosystem or consulting is a strong plus</li>\n<li>Consistent record of hitting or exceeding goals in customer-facing environments</li>\n<li>A thoughtful career narrative that demonstrates your viewpoint, your growth, and why Cresta&#39;s Account Manager role aligns with your trajectory</li>\n</ul>\n<p><strong>Perks &amp; Benefits:</strong></p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>\n<p><strong>Compensation at Cresta</strong></p>\n<p>Cresta&#39;s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.</p>\n<p>The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.</p>\n<p>This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.</p>","enriched_at":1781789382965},{"id":"job_168fe26d-76b","title":"Conversation Design Intern (Customer Success)","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5213455008","location":"United States (Remote)","job_type":"internship","experience_level":"entry","work_arrangement":"remote","category":"Design","description":"<p>Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center.</p>\n<p>As part of Cresta&#39;s Conversation Design team, you will assist in designing high-quality AI conversation models that offer real-time coaching and assistance for customers&#39; contact center agents, and designing conversational experiences for virtual agents for both voice and chat.</p>\n<p>The role is highly collaborative and will require that you work closely with cross-functional team members from Machine Learning, Data Science, Program Management, Customer Success, Product Leadership, and Engineering.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Assist with all stages of AI Delivery projects - designing, building, deploying, and tuning AI solutions for multiple customers.</li>\n<li>Collaborate with internal and external stakeholders to design and build solutions that help customers achieve their business objectives using Cresta&#39;s AI product suite.</li>\n<li>Assist in designing solutions for contact centers in sales, retention, collections, and customer service across a range of verticals.</li>\n<li>Define labeling guidelines to be used to train conversational AI models, and assist with labeling as needed.</li>\n<li>Lead model maintenance efforts to ensure that Cresta&#39;s AI models continue to meet quality standards.</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>Strong communication skills (verbal and written).</li>\n<li>Desire to work in a fast-paced environment with the opportunity to learn and develop a wide range of skills.</li>\n<li>General knowledge of Conversational AI and natural language processing models.</li>\n<li>Experience working with Python is a plus.</li>\n<li>Experience working with any bot design platform is a plus.</li>\n</ul>","enriched_at":1781789273875}],"category_normalised":[{"category":"engineering","count":62},{"category":"sales","count":22},{"category":"marketing","count":10},{"category":"design","count":4},{"category":"it","count":2},{"category":"hr","count":2},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-04-13","count":47},{"week_start":"2026-04-20","count":2},{"week_start":"2026-05-04","count":2},{"week_start":"2026-05-11","count":3},{"week_start":"2026-05-18","count":3},{"week_start":"2026-05-25","count":3},{"week_start":"2026-06-01","count":7},{"week_start":"2026-06-08","count":2},{"week_start":"2026-06-15","count":34}],"trend":"accelerating","wow_pct":1600},"momentum":{"recent_14d":41,"prior_14d":6,"growth_pct":583,"classification":"accelerating"},"salary_vs_industry":{"company_median":170000,"industry_median":null,"percentile":null,"sample_size":25,"by_region":[{"region":"United States","company_median":163000,"industry_median":null,"sample":22},{"region":"United Kingdom","company_median":196850,"industry_median":null,"sample":3}],"transparency_pct":24,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":103,"industry_total":103,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.267,"skill_weighted_score":0.441,"top_exposed_titles":[{"title":"Infrastructure Engineer/SRE","count":3,"score":0.288},{"title":"Staff Infrastructure Software Engineer (Kubernetes)","count":2,"score":0.288},{"title":"Senior Machine Learning Engineer","count":2,"score":0.461},{"title":"Senior Full Stack Engineer - 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