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Developers Build AI Agents - CMSWire","url":"https://news.google.com/rss/articles/CBMilwFBVV95cUxPTmNTck13YjdjUVNHMzJVOTZlSFJETnFhcV9sQWZYQk51ekZoeXBmRl80UHMydUlUSGE1Ukx5RTY3Q25IcGhGU2pRSkNSRnlGZGRrTkxCZmFuRUo2VGwxMmJIQklJalR6ek1uYjQydVZJRVBXRmVjdlZFNng2MENzVXJNSkh2N290cnJWbnpmRDE0TEVTaUdB?oc=5","publisher":"CMSWire","date":"2026-10-30","snippet":"Cresta Conductor Lets Developers Build AI Agents CMSWire"},{"title":"Increased flows on the way below Cresta Dam - The Plumas Sun","url":"https://news.google.com/rss/articles/CBMigwFBVV95cUxQNl9TTlRERnA4dFZPOTdTZjZ0dFJZaFVoNk1wc2RKSXo2NFFoNVZvV3p5eVRoNlR4azdEQVJIMDFJM0Y3QVZsbDdMSmtKWEFNVVBBVUk3UDF5cWV2TTdYd3RGM2d0REJCeEhHYm9fdkd1RmdLeEJwWWVjQnc4YnFGMm9HMA?oc=5","publisher":"The Plumas Sun","date":"2026-10-30","snippet":"Increased flows on the way below Cresta Dam The Plumas Sun"},{"title":"Comcast touts customer service contact rates down 20% this year - Yahoo 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Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>We’re looking for an Event &amp; Field Marketing Manager – East / Central to join Cresta’s Revenue Marketing team. This role owns strategy, execution, and performance across a high-volume portfolio of field marketing programs , from industry events and executive dinners to regional programs, roadshows, customer experiences, and partner activations.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Own Field Strategy + Execution: Build and execute field marketing programs aligned to regional Sales priorities, target accounts, and pipeline goals.</li>\n<li>Drive Pipeline + ROI: Set program KPIs, track sourced and influenced pipeline, measure conversion and ROI, and translate results into clear recommendations.</li>\n<li>Partner Closely with Sales: Work with Sales before, during, and after programs on account targeting, attendance, meetings, follow-up, and opportunity acceleration.</li>\n<li>Manage a High-Volume Portfolio: Own 8–10+ programs per quarter across tradeshows, executive dinners, roadshows, customer programs, regional activations, and partner events.</li>\n<li>Own Programs End-to-End: Manage strategy, budgets, vendors, contracts, promotion, attendee experience, onsite execution, and post-event reporting.</li>\n<li>Make Smart Investment Decisions: Evaluate program performance, forecast spend, identify trade-offs, and shift investment toward the programs driving the strongest business impact.</li>\n<li>Build Integrated Campaigns: Partner with Demand Gen, Digital, Product Marketing, Partnerships, and Sales to drive attendance and engagement across target accounts.</li>\n<li>Create Standout Experiences: Bring new ideas and formats to the table that differentiate Cresta and create meaningful experiences for customers and prospects.</li>\n<li>Build Repeatable Playbooks: Develop processes and workflows that allow the field marketing motion to scale as Cresta grows.</li>\n<li>Support Executive Programs: Partner with Cresta executives and Sales leaders on messaging, speaker preparation, executive experiences, and customer engagement.</li>\n</ul>\n<h3>Qualifications</h3>\n<ul>\n<li>3–5+ years of B2B field marketing, regional marketing, event marketing, or integrated campaign experience</li>\n<li>Experience owning field programs end-to-end, from strategy through execution and measurement</li>\n<li>Comfortable managing 8–10+ concurrent programs per quarter in a fast-moving environment</li>\n<li>Strong understanding of pipeline, revenue attribution, conversion, and event ROI</li>\n<li>Proven experience partnering directly with Sales on account targeting, program strategy, and follow-up</li>\n<li>Experience managing program budgets, vendors, contracts, and competing priorities</li>\n<li>Strong communicator who can work effectively across Sales, Marketing, executives, agencies, and external partners</li>\n<li>Currently based in the Eastern or Central U.S., with a strong preference for East Coast</li>\n<li>Willing and able to travel approximately 20–30%</li>\n</ul>\n<h3>Perks &amp; Benefits</h3>\n<ul>\n<li>Medical, dental, and vision plans designed to fit you and your family’s needs</li>\n<li>Flexible vacation time to support a healthy work-life blend</li>\n<li>Paid parental leave</li>\n<li>Monthly gym and phone allowance</li>\n<li>Work-from-home office stipend</li>\n<li>Lunches and dinners for in-office employees via Grubhub</li>\n</ul>\n<h3>Compensation at Cresta</h3>\n<p>Cresta’s approach to compensation is simple: recognise impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors including experience, skills, education, and geography. In addition to base salary, total compensation includes equity and a comprehensive benefits package.</p>\n<p>Salary Range: $110,000–$150,000 base + equity</p>","enriched_at":1793603361559},{"id":"job_50217dc3-773","title":"Senior Partner AI Enablement Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5465196008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>As the Senior Partner AI Enablement Manager, you’ll be responsible for building a world-class AI Receptionist partner ecosystem that drives revenue and successful customer outcomes by equipping our partners with the tools, skills, and confidence needed to position, sell, and deliver Cresta AI Receptionist effectively.</p>\n<h3>Key Responsibilities ##</h3>\n<h4>Program Ownership and Strategy</h4>\n<ul>\n<li>Own the AI Receptionist partner enablement strategy, roadmap, and success metrics</li>\n<li>Own, configure, and continuously optimize our learning platform to scale enablement across partner types</li>\n<li>Partner with partner pre-sales to build the go-to-market motion, including demos, platform customization, and partner-specific messaging</li>\n<li>Serve as the AI Receptionist subject matter expert for internal teams and partners in direct and partner sales motions, on behalf of the partner team</li>\n</ul>\n<h4>Partner Onboarding and Enablement</h4>\n<ul>\n<li>Define and own the partner onboarding and enablement strategy, from first-touch ramp through certification</li>\n<li>Serve as the partner-facing authority on AI Receptionist and define the enablement programs that help partners position, implement, and support deployments</li>\n<li>Deliver scalable partner readiness programs through live workshops, certifications, self-service learning, and practitioner enablement</li>\n<li>Work closely with Partner Leadership to ensure enablement programs support broader partner objectives, drive measurable outcomes, and reinforce Cresta’s GTM strategy</li>\n</ul>\n<h4>Enablement Measurement and Optimization</h4>\n<ul>\n<li>Track and report on partner readiness, certification attainment, partner engagement, and contribution to partner-sourced and partner-influenced pipeline</li>\n<li>Use data and direct feedback from internal stakeholders and partners to continuously improve programs, content, and delivery methods</li>\n<li>Partner with internal teams to measure training effectiveness and ensure ongoing messaging alignment</li>\n<li>Ensure partners can clearly articulate and execute on Cresta’s differentiated value within the AI Receptionist space and industry contexts</li>\n</ul>\n<h4>Cross-Functional Alignment and Collaboration</h4>\n<ul>\n<li>Collaborate closely with Engineering and Product teams to translate technical capabilities and product recommendations into scalable, self-service enablement programs and assets for partners</li>\n<li>Work with Partner Leadership and Partner Sales to develop partner-specific enablement assets from existing direct sales materials, including pitch decks, talk tracks, objection handling, competitive guidance, and persona-based messaging</li>\n<li>Act as a trusted advisor to Partner Leadership and strategic partners, shaping use cases, positioning, and complex enterprise engagements</li>\n</ul>\n<h3>Qualifications We Value:</h3>\n<ul>\n<li>7+ years of experience in Solutions Engineering, Enablement, Customer Success, or similar roles</li>\n<li>5+ years designing and running partner, channel, or sales enablement programs at scale</li>\n<li>5+ years of experience working in the Contact Center space</li>\n<li>Experience building programs from the ground up in ambiguous, fast-moving environments</li>\n<li>Experience working with technology partnerships</li>\n<li>Desire to be a platform expert and provide technical guidance</li>\n<li>Ability to translate business requirements into technical solutions</li>\n<li>Proven ability to work cross-functionally with Sales, Product, and Engineering teams</li>\n<li>Executive-level communication skills, able to explain complex technical concepts clearly to diverse audiences, including partner and internal leadership</li>\n<li>Strong project management and organizational skills</li>\n</ul>\n<h3>Perks &amp; Benefits:</h3>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>","enriched_at":1793390996828},{"id":"job_49de88ea-560","title":"Sales Development Representative, APAC","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5466436008","location":"Australia (Remote)","job_type":"full-time","experience_level":"entry","work_arrangement":"remote","category":"Sales","description":"<p>As a Sales Development Representative in APAC, you will be responsible for building the sales pipeline through outbound prospecting and inbound qualification across a diverse set of APAC markets.</p>\n<p>You will help generate qualified leads that result in new business, supporting our scaling efforts and contributing to the success of our team.</p>\n<p>This role requires someone who can communicate effectively across APAC markets. We are looking for driven professionals with sound business acumen, strong technical aptitude, and natural sales instincts to join our fast-growing sales organization.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Grow Cresta’s customer list through personalized emails, calls, and creative social media outreach across APAC markets</li>\n<li>Write effective and compelling messaging to engage targeted accounts</li>\n<li>Work closely with Sales and Marketing to plan, strategize, and execute outreach campaigns that help drive revenue growth</li>\n<li>Analyze market research data and develop strategic approaches to raise awareness and generate interest for Cresta</li>\n<li>Partner with account executives to help generate meetings and sales pipeline</li>\n<li>Create and prioritize target account and contact lists</li>\n<li>Conduct high-level conversations with executives in prospect accounts</li>\n<li>Achieve monthly quotas of meetings, qualified opportunities, and pipeline generated</li>\n<li>Assist with drafting sales pitches, presentations, reference material, and other documents as required</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>6+ months prior sales experience (within a Software/High Tech company preferred)</li>\n<li>Based in Melbourne, Australia, with full working rights in Australia</li>\n<li>Experience working with or selling into APAC markets preferred</li>\n<li>Ability to work in a time-sensitive and high-volume environment</li>\n<li>Highly competitive personality</li>\n<li>A positive attitude: You’re a team player and you’re resilient in the face of challenges and are not afraid to hear “no thank you!”</li>\n<li>Self-starter always looking for ways to do your job better. When you see an opportunity, you jump on it</li>\n<li>Strong organizational skills with ability to effectively prioritize</li>\n<li>Articulate with strong business acumen</li>\n<li>You’re a clear, concise, and compelling storyteller across written, verbal, and visual</li>\n<li>Prior customer-facing experience in sales, hospitality, retail, contact center, or high-performance environments is a plus</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>20 days of vacation time to promote a healthy work-life blend</li>\n</ul>","enriched_at":1793307628986},{"id":"job_601fd9e9-5e5","title":"Principal Solutions Engineer, West","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5444638008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>As a Principal Solutions Engineer, you’ll be at the forefront of the AI transformation in customer experience. Partnering with Sales Directors, you’ll serve as both a business consultant and technical expert,guiding prospective customers through the discovery, design, and validation of Cresta’s AI-powered solutions.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Act as a consultative partner to customers,uncovering business objectives, technical environments, and operational challenges to map them to AI-driven solutions.</li>\n<li>Act as a consultative advisor to prospective customers, uncovering operational workflows and strategic goals to design solutions leveraging Cresta’s real-time AI capabilities, including virtual agents, agent assist, and conversation intelligence.</li>\n<li>Lead technical discovery sessions to understand customer systems, including contact center infrastructure, telephony and IVR architecture, and CRM/workforce management platforms.</li>\n<li>Qualify and translate customer requirements into robust, scalable Cresta configurations, ensuring tight alignment with business value and technical feasibility.</li>\n<li>Design and deliver compelling, tailored product demonstrations that highlight how Cresta’s AI-powered virtual agents, real-time coaching, and analytics can deliver measurable business outcomes.</li>\n<li>Own the technical design and delivery of proof-of-value (POV) engagements, including integrations, real-time coaching workflows, and virtual agent use cases.</li>\n<li>Run ROI workshops and build business case models that connect Cresta’s capabilities to quantifiable customer impact (e.g., cost reduction, efficiency, CSAT).</li>\n<li>Provide insights based on your experience with AI technologies, contact center transformation, and customer success strategies.</li>\n<li>Serve as a technical liaison between Sales, Product, and Engineering,providing feedback on platform capabilities, customer needs, and market trends in AI, NLP, and contact center transformation.</li>\n<li>Stay current on emerging technologies, including LLMs, SLMs, retrieval-augmented generation (RAG), speech recognition, and contact center AI platforms.</li>\n<li>Deliver persuasive, tailored product demonstrations that showcase how Cresta’s AI,built on a proprietary architecture using large and small language models,drives measurable ROI through automation, efficiency, and improved customer outcomes.</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>7+ years of experience in customer-facing roles, including 1–3 years in pre-sales, solutions engineering, or consulting within the enterprise software or contact center industry.</li>\n<li>Deep knowledge of contact center solutions, including telephony architecture (SIP, SBCs, ACDs, IVRs) and CCaaS platforms (e.g., Genesys, NICE, Five9, Amazon Connect).</li>\n<li>Strong understanding of AI/ML technologies, especially large language models (LLMs), small language models (SLMs), and how they are applied in conversational AI and agent augmentation.</li>\n<li>Experience with real-time systems, CRM tools (e.g., Salesforce), analytics platforms, and SaaS solution architecture.</li>\n<li>Ability to design and communicate complex solutions clearly to both technical and business audiences.</li>\n<li>Consultative mindset with a proven track record of leading strategic conversations, influencing stakeholders, and tailoring solutions to business goals.</li>\n<li>Fast learner and self-starter who thrives in high-growth, high-collaboration environments.</li>\n<li>Enthusiastic about Cresta’s mission and motivated to help customers unlock value from AI.</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family.</li>\n<li>Flexible PTO to take the time you need, when you need it.</li>\n<li>Paid parental leave for all new parents welcoming a new child.</li>\n<li>Retirement savings plan to help you plan for the future.</li>\n<li>Remote work setup budget to help you create a productive home office.</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced.</li>\n<li>In-office meal program and commuter benefits provided for onsite employees.</li>\n</ul>\n<p>Compensation at Cresta:</p>\n<ul>\n<li>The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography.</li>\n<li>OTE Range: $220,000-$275,000</li>\n</ul>","enriched_at":1793307597892},{"id":"job_6e9cd131-689","title":"Sales Enablement Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5464615008","location":"United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>This role will lead our Sales Enablement team at Cresta, responsible for the enablement of all Cresta Sales reps &amp; SDRs globally. This is a leadership role reporting to the Head of GTM Enablement with substantial expansion planned for the coming year. In this role, you will collaborate closely with Marketing, Product, and Sales leadership to identify the most significant challenges facing the Sales team, prioritize potential initiatives, deliver world-class programs, and measure the business impact of your efforts.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Drive prioritization across competing enablement needs: product expertise, sales skills, market dynamics, and many others</li>\n<li>Manage the Sales Enablement team and guide the team structure moving forward</li>\n<li>Take a direct role in driving the success of ongoing Enablement initiatives: Onboarding, Sales Kickoff, etc.</li>\n<li>Take personal ownership of the enablement of Cresta’s Strategic Sales team focused on the world’s largest CX organizations</li>\n<li>Deliver high-quality programs that drive measurable impact &amp; results</li>\n<li>Monitor and report on the effectiveness of sales enablement initiatives</li>\n<li>Become the trusted partner of our Sales Leadership organization</li>\n<li>Help the sales organizations get the most out of cutting edge AI tools</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Bachelor’s degree or equivalent years of experience</li>\n<li>5+ years of experience of Enablement leadership roles at a fast-paced organization selling complex, multi-stakeholder deals</li>\n<li>Excellent organizational skills and a deep-seated desire to bring structure and organization to the chaos of a fast moving organization</li>\n<li>Experience managing complex and challenging projects and ensuring they are delivered effectively</li>\n<li>Ability to build strong relationships with internal stakeholders across the Sales and SDR organizations</li>\n<li>A proactive approach and a genuine curiosity for how AI can solve key challenges within CX</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>","enriched_at":1793130429205},{"id":"job_6031e82a-edd","title":"EMEA Marketing Manager","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5460617008","location":"London","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Marketing","description":"<p>We are seeking a highly strategic and execution-oriented EMEA Marketing Manager to build and scale our regional marketing function, with a strong focus on Spain.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop and execute Cresta&#39;s EMEA marketing strategy aligned to regional pipeline and CARR goals and global marketing priorities</li>\n<li>Translate global campaigns and product launches into effective regional execution plans</li>\n<li>Own and deliver the regional marketing plan across field events, ABM, digital programmes, executive engagement, and sponsorships</li>\n<li>Partner closely with EMEA Sales to drive pipeline creation and acceleration</li>\n<li>Act as the primary bridge between EMEA Sales and Global Marketing</li>\n<li>Provide regional insights to inform global messaging, campaigns, and roadmap decisions</li>\n<li>Track, measure, and report on marketing contribution to pipeline and revenue in alignment with global KPIs</li>\n<li>Build the foundation for scaling the EMEA marketing team over time</li>\n<li>Own and execute field marketing in Spain and across the region, including planning and running in-market events</li>\n<li>Partner with our Director of Product Marketing on localization and content so that presentations and materials are accurate in local language</li>\n<li>Build Cresta&#39;s presence in local CX communities in Spain, the UK and beyond by organizing community events and securing speaking opportunities</li>\n</ul>\n<p>Qualifications We Value:</p>\n<ul>\n<li>Bachelor&#39;s degree in Marketing, Business Administration, a related technical field or equivalent practical experience</li>\n<li>5+ years of B2B SaaS marketing experience</li>\n<li>Proven success leading EMEA or regional marketing programmes</li>\n<li>Experience operating within a global marketing organisation</li>\n<li>Strong enterprise field marketing and ABM experience</li>\n<li>Demonstrated impact on pipeline and revenue growth</li>\n<li>Ability to balance regional nuance with global brand consistency</li>\n<li>Excellent cross-functional collaboration skills</li>\n<li>Strong executive communication and presentation skills</li>\n<li>Comfortable operating autonomously in high-growth environments</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>20 days of vacation time to promote a healthy work-life blend</li>\n</ul>","enriched_at":1792771474158},{"id":"job_78822612-ee0","title":"Senior Technical Product Marketing Manager, AI Agent","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5460669008","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Cresta is hiring a Senior Technical Product Marketing Manager to own how developers, engineers, and technical executives evaluate and implement its AI Agent platform.</p>\n<p>The Senior Technical Product Marketing Manager will own positioning and go-to-market for the technical layer of the platform, including Conductor, the agent for building agents, the Cresta CLI, APIs, and integrations, launching new innovations at a pace that other companies can&#39;t match.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own positioning, messaging, and go-to-market strategy for the technical layer of the Cresta AI Agent platform</li>\n<li>Develop the technical buyer narrative and pitch for CIO, CTO, VP Engineering, developers, and digital transformation personas, grounded in primary research</li>\n<li>Enable sales and solutions teams to multi-thread into technical buyers in new and existing accounts through training, plays, discovery, objection handling, and demos</li>\n<li>Lead technical AI Agent product launches end to end, from narrative design and asset creation through field enablement, measurement, and iteration</li>\n<li>Create compelling, differentiated technical content that generates demand and moves deals forward across a variety of mediums</li>\n<li>Collaborate with Product, Engineering, and Partnerships to deliver new products, training, events, and community programs to technical audiences</li>\n<li>Serve as an external evangelist through webinars, hackathons, and content that the audience actually wants to read</li>\n<li>Partner with Product and Engineering to bring market, competitive, and customer signal into roadmap prioritization</li>\n<li>Track the competitive landscape closely and sharpen how we differentiate against agent-native competitors</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>5+ years of product marketing or solutions marketing experience, including time spent marketing to technical buyers, developers, or engineers</li>\n<li>Demonstrated technical fluency: deep understanding of AI agents, comfortable demoing new features, and able to objection-handle technical topics</li>\n<li>Proven track record owning positioning and messaging for a platform, API, or developer-facing product</li>\n<li>Experience leading complex, cross-functional launches from strategy through execution</li>\n<li>Exceptional writing and presentation skills, with the range to hold a room of engineers and a room of executives</li>\n<li>Strong research and analytical instincts, and the judgment to turn customer and competitive input into a clear point of view</li>\n<li>Ability to run several priorities at once and apply the right level of effort to each</li>\n<li>Comfort operating with ambiguity and speed, and a bias toward building rather than waiting for a brief</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Background marketing AI/ML, LLM, or agent infrastructure products</li>\n<li>Experience launching a developer platform, developer ecosystem, or technology partner program</li>\n<li>Contact center, customer experience, or CCaaS domain knowledge</li>\n<li>Hands-on experience building with agent frameworks, or comfort writing light code</li>\n<li>Experience creating a technical certification, academy, or curriculum program</li>\n<li>Experience at a hypergrowth startup competing against a better-known incumbent</li>\n<li>Bachelor&#39;s degree in Marketing, Business Administration, Computer Science, or a related field</li>\n</ul>\n<p>Compensation at Cresta: Cresta&#39;s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography.</p>\n<p>Salary Range: $150,000 - 200,000 base + Equity</p>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>","enriched_at":1792681597880},{"id":"job_12cad993-bd0","title":"Senior Product Marketing Manager, Vertical Solutions","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5460644008","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real-time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel.</p>\n<p>We’re looking for an exceptional Senior Product Marketing Manager, Vertical Solutions to own and scale Cresta’s positioning, messaging, and GTM strategy across a portfolio of industries, led by Travel &amp; Hospitality and Telecommunications.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the development and continuous refinement of Cresta’s positioning and messaging for Travel &amp; Hospitality, Telecommunications, and more, translating our platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives in each</li>\n<li>Build the repeatable vertical playbook and apply it across the covered verticals, so each gets high-quality coverage and new verticals can be added efficiently</li>\n<li>Help establish Cresta as a thought leader in each covered industry, shaping the market conversation around the future of AI-powered customer experience through strategic content, industry events, analyst engagement, and customer storytelling</li>\n<li>Develop and maintain deep buyer personas for each covered vertical, advancing our internal understanding of industry-specific pain points, priorities, and decision dynamics to ensure our messaging drives relevance and confidence in deals</li>\n<li>Partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute industry-specific go-to-market strategies that accelerate pipeline and revenue growth</li>\n<li>Bring new product capabilities and innovations to market through an industry lens, leading vertical launches and creating the sales enablement and supporting materials needed to drive adoption and impact</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>At least 7 years of product marketing or solutions marketing experience, including meaningful time in an industry or solutions marketing role at a company with a mature, multi-vertical go-to-market motion</li>\n<li>Demonstrated experience covering multiple industries simultaneously, including building repeatable vertical frameworks and ramping quickly on new industries</li>\n<li>Domain knowledge and experience marketing to least one of Travel &amp; Hospitality or Telecommunications</li>\n<li>Experience managing cross-functional or cross-team projects</li>\n<li>Excellent communication skills and comfortable presenting in executive-level settings</li>\n<li>Excellent research skills and experience producing data-driven market analysis</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience in software categories related to contact centers, customer experience, and AI Agents</li>\n<li>Experience marketing to Home Services, Utilities, or Retail</li>\n<li>Experience in hypergrowth scale-ups</li>\n</ul>\n<p>Compensation at Cresta: Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table. The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography.</p>\n<p>Salary Range: $150,000 - 200,000 base + Equity</p>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage with plans to fit you and your family</li>\n<li>Flexible PTO to take the time you need, when you need it</li>\n<li>Paid parental leave for all new parents welcoming a new child</li>\n<li>Retirement savings plan to help you plan for the future</li>\n<li>Remote work setup budget to help you create a productive home office</li>\n<li>Monthly wellness and communication stipend to keep you connected and balanced</li>\n<li>In-office meal program and commuter benefits provided for onsite employees</li>\n</ul>","enriched_at":1792681510980},{"id":"job_7bb037a2-bf2","title":"Senior Product Marketing Manager, Healthcare","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5458612008","location":"New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>We are looking for an exceptional Senior Product Marketing Manager, Healthcare to own and scale Cresta&#39;s positioning, messaging, and GTM strategy for the Healthcare industry.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Own the development and continuous refinement of Cresta&#39;s positioning and messaging for the Healthcare industry, translating platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives at payers, providers, DSOs, and retail health organizations.</li>\n<li>Help establish Cresta as a thought leader in Healthcare, shaping the market conversation around the future of AI-powered patient and member experience through strategic content, industry events, analyst engagement, and customer storytelling.</li>\n<li>Develop and maintain deep buyer personas, advancing internal understanding of Healthcare-specific pain points, priorities, compliance requirements, and decision dynamics to ensure messaging drives relevance and confidence in deals.</li>\n<li>Partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute Healthcare-specific go-to-market strategies that accelerate pipeline and revenue growth.</li>\n<li>Bring new product capabilities and innovations to market through a Healthcare lens, leading vertical launches and creating sales enablement and supporting materials needed to drive adoption and impact.</li>\n<li>Provide a data-driven point of view to influence product roadmap priorities, sharpen positioning, and optimize vertical strategy over time.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>At least 7 years of product marketing or solutions marketing experience, with deep domain knowledge of the Healthcare industry (payer, provider, or both).</li>\n<li>Domain expertise in regulatory and compliance considerations that shape how Healthcare organizations evaluate and adopt AI.</li>\n<li>Experience managing cross-functional or cross-team projects.</li>\n<li>Excellent communication skills and comfortable presenting in executive-level settings.</li>\n<li>Excellent research skills and experience producing data-driven market analysis.</li>\n</ul>\n<p>Preferred Qualifications:</p>\n<ul>\n<li>Experience in software categories related to contact centers, customer experience, and AI Agents.</li>\n<li>Operational experience in Healthcare patient access, member services, or revenue cycle.</li>\n<li>Experience in hypergrowth scale-ups.</li>\n</ul>\n<p>Compensation:</p>\n<ul>\n<li>Salary Range: $150,000 - 200,000 base + Equity.</li>\n<li>Comprehensive benefits package, including medical, dental, and vision coverage, flexible PTO, paid parental leave, retirement savings plan, remote work setup budget, monthly wellness and communication stipend, and in-office meal program and commuter benefits.</li>\n</ul>","enriched_at":1792681447758},{"id":"job_90d94e56-a30","title":"Senior Mobile Software Engineer - Android & iOS","source_url":"https://job-boards.greenhouse.io/cresta/jobs/5455435008","location":"Canada (Remote); United States (Remote)","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<p>Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage.</p>\n<p>The Platform Frontend team is focused on building and maintaining a robust platform that supports all frontend development. This team oversees key areas like architecture, design patterns, frameworks, libraries, UI components, development environments, tools, and deployment processes.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Play a substantial role in the platform frontend engineering team.</li>\n<li>Work with Cresta product and engineering teams, build and continuously improve the Cresta platform and new product requirements.</li>\n<li>Stay closely with customers and their requirements, analyze the technical tradeoffs, own the customer facing deliverables.</li>\n<li>Develop high quality, well designed, reusable, and well-tested system components, and contribute to the overall system designs.</li>\n<li>Constantly identify product improvement opportunities and generate product improvement ideas.</li>\n<li>Demonstrate engineering best practices in deliverables and daily work. Uphold others to the same high standards.</li>\n<li>Take technical ownership of a substantial part of the Cresta product and platform.</li>\n<li>Contribute to building the best-in-class company in addition to building the best-in-class product.</li>\n<li>Expand Cresta’s services beyond web and desktop applications to native and hybrid mobile applications.</li>\n<li>Build headful and headless mobile SDKs for Android and iOS to power AI agent mobile integrations.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor’s degree in Computer Science or related field. Strong Computer Science fundamentals.</li>\n<li>8+ years of experience in relevant domains.</li>\n<li>Very solid coding skills.</li>\n<li>At least 2 years of experience with native mobile development (Kotlin/Java for Android and Swift for iOS) in large scale consumer-facing products.</li>\n<li>Experience with mobile frameworks such as React Native, Flutter or Ionic is a plus.</li>\n<li>Proficient in designing and maintaining clear frontend architecture.</li>\n<li>Experience as a technical lead of frontend stack supporting various product features.</li>\n</ul>\n<p>Perks &amp; Benefits:</p>\n<ul>\n<li>Medical, dental, and vision plans</li>\n<li>Paid parental leave</li>\n<li>Monthly Health &amp; Wellness allowance</li>\n<li>Work from home office stipend</li>\n<li>Lunch reimbursement for in-office employees</li>\n</ul>","enriched_at":1792242262620}],"category_normalised":[{"category":"engineering","count":48},{"category":"sales","count":23},{"category":"marketing","count":8},{"category":"design","count":3},{"category":"operations","count":2},{"category":"it","count":2},{"category":"product management","count":1},{"category":"finance","count":1}],"velocity":{"weeks":[{"week_start":"2026-05-18","count":1},{"week_start":"2026-05-25","count":1},{"week_start":"2026-06-01","count":4},{"week_start":"2026-06-15","count":18},{"week_start":"2026-07-13","count":1},{"week_start":"2026-07-20","count":2},{"week_start":"2026-07-27","count":3},{"week_start":"2026-08-10","count":3},{"week_start":"2026-08-17","count":2},{"week_start":"2026-08-24","count":2},{"week_start":"2026-08-31","count":4},{"week_start":"2026-09-21","count":1},{"week_start":"2026-10-05","count":1},{"week_start":"2026-10-12","count":2},{"week_start":"2026-10-19","count":4},{"week_start":"2026-10-26","count":5}],"trend":"accelerating","wow_pct":25},"momentum":{"recent_14d":9,"prior_14d":2,"growth_pct":350,"classification":"stable"},"salary_vs_industry":{"company_median":182500,"industry_median":null,"percentile":null,"sample_size":27,"by_region":[{"region":"United States","company_median":180000,"industry_median":null,"sample":26}],"transparency_pct":31,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":88,"industry_total":88,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.235,"skill_weighted_score":0.413,"top_exposed_titles":[{"title":"Solutions Engineer, AI Agent","count":2,"score":0.199},{"title":"Senior Machine Learning Engineer","count":2,"score":0.461}],"top_exposed_skills":[{"skill":"PyTorch","count":4,"score":0.461},{"skill":"TensorFlow","count":4,"score":0.461},{"skill":"Hugging Face","count":4,"score":0.461},{"skill":"Natural Language Processing","count":3,"score":0.46},{"skill":"Embeddings","count":3,"score":0.46},{"skill":"Retrieval Systems","count":3,"score":0.46},{"skill":"Machine Learning","count":4,"score":0.39},{"skill":"Large Language Models","count":3,"score":0.356},{"skill":"Product Marketing","count":3,"score":0.32},{"skill":"Customer Experience","count":5,"score":0.32}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":50,"share_pct":56.8},{"region":"Canada","count":15,"share_pct":17},{"region":"EU","count":9,"share_pct":10.2},{"region":"United Kingdom","count":7,"share_pct":8},{"region":"India","count":2,"share_pct":2.3},{"region":"Australia/NZ","count":2,"share_pct":2.3},{"region":"APAC","count":2,"share_pct":2.3},{"region":"Unknown","count":1,"share_pct":1.1}],"emerging":[{"region":"United States","recent_30d":11,"prior_30d":1,"growth_pct":1000}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0.7,"exec_growth_pct":-100,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":62,"industry_median_days_open":null,"long_open_count":65,"closure_rate_pct":21}}}}