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Team plays a critical role in bridging the gap between sales and delivery, ensuring clients receive tailored, technically robust global payment solutions, with seamless implementation of complex or newly commercialised product capabilities.</p>\n<p>The Client Solutions Lead within Client Solutions team will have both business and technical acumen, with a curiosity for new technology, ecommerce and connected banking with exceptional client facing skills.</p>\n<p>In this role you will:</p>\n<ul>\n<li>Help define and execute the ‘Client Solutions’ technical consultancy proposition including helping establish and execute the operating model and achieving KPIs in partnership with Regional Client Connectivity, Sales and Product Teams.</li>\n<li>Ensure seamless pre-sales and post-sales transition for clients, with oversight of complex implementations to ensure success.</li>\n<li>Foster a culture of confidence and innovative thinking.</li>\n<li>Advocate for CIB’s Client Connectivity who can represent in pre-mandates, RFPs, client pitches and industry engagements.</li>\n<li>Enhance facing collateral, pitch books and marketing to enhance external brand, positioning HSBC as the world’s best client connectivity bank.</li>\n<li>Become a trusted advisor for top-tier clients, providing thought leadership and technical guidance.</li>\n<li>Take part in internal Client Connectivity design and prioritisation governance to ensure roadmap and solution design meets current and evolving client needs.</li>\n<li>Continuously look for innovative ways to add value to the client and promote HSBC’s world class Client Connectivity experience.</li>\n<li>Keep on top of industry trends, emerging technologies (AI, cloud, blockchain), competitor offerings, fintech and partnership opportunities, payment regulations and client needs, and bring forward ideas to product teams.</li>\n<li>Maintaining regular dialogue with members of the Client Connectivity Leadership teams, Regional and Country Stakeholders in support of best practice initiatives that establish and maintain vibrant, enthused, and highly energized work environments.</li>\n</ul>\n<p>Customers / Stakeholders:</p>\n<ul>\n<li>Support Sales Managers and Coverage teams with engagement on corporate and institutional client prospects, with complex/very complex solution requirements, and design connectivity solutions to their specific outcomes that are secure and future-proof.</li>\n<li>Leverage client feedback and act as voice of the customer to shape continuous client connectivity improvements, and identify opportunity for new client propositions, revenue streams or strategic partnerships.</li>\n<li>Work closely with the ‘Connected Banking’ Team to understand ERP/TMS capabilities and translate to clients how HSBC provide integration through APIs, SFTP and/or partnerships can support their needs.</li>\n<li>Proactively communicate and align Client Connectivity activities across Sales and Coverage Teams.</li>\n<li>Ensure the performance objectives (OKRs, KPIs) are achieved.</li>\n</ul>\n<p>Leadership &amp; Teamwork:</p>\n<ul>\n<li>Be a spokesperson for HSBC’s Client Connectivity capabilities and strategy to improve brand perception, supporting RFPs, client meetings and industry events.</li>\n<li>Be an active member in the Treasury Solutions Group, bringing input from a Client Connectivity perspective.</li>\n<li>Act as a role model for client centricity and collaboration across all functions within the CIB organization.</li>\n</ul>\n<p>Management of Risk &amp; Compliance:</p>\n<ul>\n<li>Maintain and observe all HSBC control standards and implement and observe the Group Compliance Policy.</li>\n<li>Foster a strong conduct and compliance culture.</li>\n<li>Continually re-assess operational risks inherent in activities, taking account changing economic or market conditions, legal and regulatory requirements, operating procedures/practices, and the impact of new technology.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Proven, progressive Digital Channel and/or Global Payments and Cash Management experience or equivalent with strong knowledge of client connectivity, local market trends and competitor positions and new technology.</li>\n<li>Excellent client facing skills and ability to translate client needs into solutions.</li>\n<li>Strong managerial, leadership, communications, organizational, decision-making, lateral thinking, analytical and interpersonal skills.</li>\n<li>Experience of commercialisation and business readiness of new products.</li>\n</ul>","enriched_at":1793761894382},{"id":"job_d85be5db-174","title":"Analyst - Infrastructure Finance","source_url":"https://portal.careers.hsbc.com/careers/job/563774612583009","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"mid","work_arrangement":null,"category":"Finance","description":"<p>Some careers have more impact than others. If you&#39;re looking for a career where you can make a real impression, join HSBC and discover how valued you&#39;ll be.</p>\n<p>Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.</p>\n<p>Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers.</p>\n<p>We&#39;re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.</p>\n<p>HSBC&#39;s Infrastructure Finance team, part of Global Corporate and Institutional Banking, provides a full suite of services to corporates, financial sponsors, financial institutions, and governments in several sectors, including Infrastructure, Power &amp; Utilities, Renewables, Transportation, Logistics, Support Services, and Digital/Telecommunication infrastructure.</p>\n<p>The team provides a single point for clients to access advice on financing, capital structuring and debt capital markets, as well as the associated execution of mandates.</p>\n<p>We are currently seeking a high calibre professional to join our team as an Analyst - Infrastructure Finance.</p>\n<p>In this role you will:</p>\n<ul>\n<li>Support the team in delivering business targets by assisting with the origination and execution of transactions.</li>\n<li>Perform financial modelling and conduct financial and credit analysis on transactions and related opportunities.</li>\n<li>Produce sector and market research and summaries for clients and internal stakeholders, and prepare marketing materials.</li>\n<li>Support internal approval processes by preparing business and credit papers as part of capital allocation and credit processes.</li>\n<li>Engage with internal,and, where relevant, external,stakeholders throughout transaction origination and execution.</li>\n<li>Work closely with internal functions (e.g., Credit, Compliance) and product partners to maximise product penetration.</li>\n<li>Develop a strong understanding of HSBC&#39;s policy and process requirements.</li>\n<li>Collaborate openly and effectively within the team and across the bank, particularly with Product and Relationship Management partners.</li>\n<li>Demonstrate an appropriate balance of proactiveness and seeking guidance for day-to-day work.</li>\n<li>Understand and ensure compliance with all relevant internal and external rules, regulations, and procedures, with a focus on Global Standards (including Conduct, AML, and Sanctions) applicable to the jobholder&#39;s business area.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>2–3 years&#39; experience in debt advisory, structured finance, project finance, ratings advisory, and/or other lending products, alongside a strong understanding of financial markets.</li>\n<li>A bachelor&#39;s degree in Finance, Economics, or a related field; a master&#39;s degree or professional qualification (e.g., CFA, MBA) is desirable.</li>\n<li>Strong quantitative and qualitative analytical skills, including proficiency in financial modelling (operating models, accounting, debt facilities, credit metrics, and valuation analysis).</li>\n<li>High levels of motivation and a strong work ethic, underpinned by interest in and passion for the sector.</li>\n<li>Proficiency in Microsoft Office and market data services (e.g., Bloomberg, FactSet, Factiva, Datastream).</li>\n<li>Strong financial modelling skills, including cashflow modelling; VBA skills are an advantage.</li>\n<li>Ability to model a broad range of debt products (e.g., term loans, RCFs, bonds, inflation-linked debt, and derivatives).</li>\n<li>Strong understanding of core credit analysis (e.g., financial covenants, rating agency methodologies, and credit metrics) and ability to model valuation metrics (e.g., IRR, FCFE, DCF, and comparables).</li>\n<li>Strong understanding of financial markets, including HSBC Group and product capabilities.</li>\n<li>General knowledge of the APAC market, including key players, trends, and the regulatory landscape.</li>\n<li>Strong organisational and project management skills, with the ability to multitask, manage time effectively, and communicate complex information clearly and succinctly.</li>\n<li>Ability to review, understand, and summarise due diligence (e.g., commercial, environmental, insurance) and the underlying legal documentation for loan facilities.</li>\n<li>Understanding of security principles, with the ability to support negotiation and development of appropriate financial structures across sectors.</li>\n</ul>","enriched_at":1793761751298},{"id":"job_799ce8be-922","title":"Senior Product Manager, Markets & Securities Services","source_url":"https://portal.careers.hsbc.com/careers/job/563774612005201","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Product Management","description":"<p>We are currently seeking a high calibre professional to join our team as a Senior Product Manager.</p>\n<p>This Product role is a client-facing role and is responsible for managing Custody Product commercial book &amp; pricing, building/managing client relationships &amp; change requests, working with Sales team on new business and defining product strategy &amp; roadmap, with key focus on digital asset custody.</p>\n<p><strong>Custody Commercial Product</strong></p>\n<ul>\n<li>Contribute towards the definition and measurement of Objectives and Key Results and client benefits which drives the Digital Assets Custody vision and strategy on the basis of 4 key principles, e.g. growth, innovation, scalability and digitization.</li>\n<li>Work with the team, partners, and external stakeholders to ensure alignment and direction of the product.</li>\n<li>Understand custody commercial models, finance reporting and define product pricing.</li>\n</ul>\n<p><strong>Client Engagement</strong></p>\n<ul>\n<li>Represent Custody Product and work together with client-facing teams on product engagement and presentation with clients.</li>\n<li>Work on RFP and due diligence for new business and existing business protection.</li>\n<li>Drive strategic initiatives to enhance product offering/client experience, improve revenue, optimise operational efficiency and mitigate risks.</li>\n<li>Regular engagement with Product partners in collating the output of client benefits.</li>\n</ul>\n<p><strong>Risk Management</strong></p>\n<ul>\n<li>Ensure compliance with all relevant regulatory and legal requirements.</li>\n<li>Minimize operational, reputational and financial risk, as appropriate through close cooperation with Operations, Compliance, Legal, Network Management, Procurement and Risk.</li>\n<li>Ensure that products attain satisfactory, or higher, internal and external audit ratings.</li>\n</ul>\n<p><strong>Operational Effectiveness &amp; Control</strong></p>\n<ul>\n<li>Regular engagement with legal, risk and compliance in order to ensure that products fulfil legal and regulatory requirements and meet HSBC’s risk appetite.</li>\n<li>Close coordination with Technology and Operations to ensure robust frameworks are in place that support the successful implementation of the value stream framework.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Understanding of custody and securities services and/or exposure to digital assets, innovation and technology relevant to the securities service business.</li>\n<li>Strategic mind-set, with strong conceptual, creative and analytical content.</li>\n<li>Experience in client engagement, product management, product governance and risk management.</li>\n<li>Proven track record in managing change and implementing product controls, actively managing multiple stakeholders.</li>\n<li>Diligent in documenting and publishing updates, writing product documentations and thought leadership papers as well as engaging with key stakeholders to follow up on necessary actions.</li>\n<li>Result-oriented, able to drive ‘think client’ and ‘think P&amp;L’ approach within defined risk parameters.</li>\n<li>Able to manage a complex and multi-disciplinary global environment (‘building bridges’).</li>\n<li>Strong leadership qualities of decision making, authority and people motivator. Good communicator, both verbally and in writing.</li>\n<li>Able to work in pressurised environment and manage priorities effectively and be a good team player at the same time.</li>\n</ul>","enriched_at":1793757509369},{"id":"job_bb723e33-f54","title":"Senior Sales Manager, Global Network Banking (GNB) Hong Kong, GPS","source_url":"https://portal.careers.hsbc.com/careers/job/563774612208055","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Sales","description":"<p>We are currently seeking a high calibre professional to join our team as a Senior Sales Manager, Global Network Banking (GNB) Hong Kong, GPS.</p>\n<p>Principal Responsibilities:</p>\n<ul>\n<li>Build and maintain strong relationships with prospective and existing clients, acting as a trusted adviser and identifying opportunities to deliver innovative cash management, liquidity, payments, and treasury solutions.</li>\n<li>Take ownership of revenue targets for an assigned corridor/client portfolio with accountability for new sales revenue, as well as retention, growth and income performance across the allocated portfolio.</li>\n<li>Set and drive the strategic direction for corridor and industry-focused sales coverage and client engagement across the region.</li>\n<li>Lead and coordinate RFP responses and solution design, especially for clients at key inflection points such as market entry, M&amp;A and client satisfaction.</li>\n<li>Own the pricing, review and negotiation of the full suite of cash and liquidity management solutions across regional and global requirements, while supporting Group wide initiatives where applicable.</li>\n<li>Support clients in evolving their treasury sophistication, offering scalable solutions that can grow with their business needs.</li>\n<li>Partner closely with relationship bankers, product, client management and implementation teams to ensure seamless onboarding and execution of GPS solutions.</li>\n<li>Maintain specialist-level product and market knowledge, demonstrating strong capability across relevant solutions and services.</li>\n<li>Role model Senior Sales Manager behaviours and competencies, providing coaching and guidance to sales managers and wider team members as required.</li>\n</ul>\n<p>Requirements: Experience &amp; Industry Knowledge:</p>\n<ul>\n<li>Minimum 10 years of experience in Transaction Banking, Cash Management, Liquidity Solutions, Payments, or Treasury Sales within a leading financial institution.</li>\n<li>Strong sales track record in originating, structuring, and closing complex cash management and liquidity mandates across local, regional, and multinational clients.</li>\n<li>Deep knowledge of cash management, liquidity management, payments, receivables, payables, virtual accounts, pooling structures, liquidity optimization techniques, and treasury operating models.</li>\n<li>Experience managing strategic RFPs and large-scale treasury transformation opportunities.</li>\n<li>Strong understanding of corporate treasury functions, client operating models, and working capital management priorities.</li>\n</ul>\n<p>Client &amp; Commercial Skills:</p>\n<ul>\n<li>Demonstrated ability to develop trusted client relationships and engage effectively with senior treasury, finance, and executive stakeholders.</li>\n<li>Strong consultative selling capability, with the ability to diagnose client needs and align them to a broad suite of cash management, liquidity, payments, and banking solutions.</li>\n<li>Proven ability to design and deliver commercially viable, high-value client solutions while balancing risk, client outcomes, and profitability.</li>\n<li>Strong commercial judgement, business acumen, and enterprise-wide thinking.</li>\n</ul>\n<p>Leadership &amp; Stakeholder Management:</p>\n<ul>\n<li>Proven ability to manage complex stakeholder relationships across Relationship Management, Product, Operations, Implementation, and regional/global sales teams.</li>\n<li>Experience leading cross-border initiatives involving multiple markets, functions, and senior stakeholders.</li>\n<li>Strong interpersonal and influencing skills, with the ability to build credibility both internally and externally.</li>\n</ul>\n<p>Technical &amp; Professional Skills:</p>\n<ul>\n<li>Strong analytical and problem-solving skills, particularly in relation to sophisticated cash and liquidity structures with cross-border considerations.</li>\n<li>Excellent planning, organizational, and time management skills.</li>\n<li>Excellent written and verbal communication skills, including executive-level presentation and client engagement capabilities.</li>\n<li>Strong English communication skills; fluency in Chinese would be an advantage.</li>\n<li>Good understanding of market dynamics, competitive landscape, and regulatory developments impacting transaction banking and treasury management.</li>\n<li>Experience working within an international banking environment.</li>\n<li>Broad understanding of HSBC&#39;s network, capabilities, and product suite would be advantageous.</li>\n</ul>","enriched_at":1793747023260},{"id":"job_bb497fd2-1f6","title":"Associate Director, Greater China Financials Research","source_url":"https://portal.careers.hsbc.com/careers/job/563774612380644","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are currently seeking a high calibre professional to join our team as an Associate Director, Greater China Financials Research.</p>\n<p>HSBC Global Investment Research (GIR) is a ‘CIB client servicing and revenue generating’ global business unit, positioned as one of the key business lines of CIB. GIR is an independent research house with a strong focus on Emerging Markets (EMs).</p>\n<p><strong>Role Overview</strong> Covering analyst, Mainland China and Hong Kong Insurance/Non-bank Financial Companies</p>\n<p><strong>Purpose of the Job</strong></p>\n<ul>\n<li>Initiate and maintain coverage of insurance and non-bank financial companies in Mainland China and Hong Kong</li>\n<li>Publish sell-side research reports and offer investment recommendations to institutional investors and HNWI</li>\n<li>Support senior analysts on company coverage and industry research</li>\n<li>Collaborate with the wider HSBC platform across regions and functions to deliver insights and address client requests</li>\n</ul>\n<p><strong>Skills/Experience Required</strong></p>\n<ul>\n<li>In-depth understanding of the Mainland China and Hong Kong insurance industry and capital markets</li>\n<li>Generating investment ideas; publishing research reports; staying on top of industry developments</li>\n<li>Engage professionally with institutional clients, senior corporate management, and internal stakeholders</li>\n<li>Familiar with the sell-side investment research business and operating within a global bank environment</li>\n<li>Self-driven, client-centric, analytical and logical, strong communicator, fast learner, adaptable</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>University graduate (or above) with strong academic record and knowledge of finance/insurance</li>\n<li>CFA and knowledge of AI/tech adoption in financial services are a plus</li>\n<li>Fluent in English and Chinese</li>\n</ul>\n<p><strong>Experience</strong></p>\n<ul>\n<li>Solid relevant experience in investment research and/or the insurance industry</li>\n</ul>\n<p><strong>Global Risk and Compliance</strong></p>\n<ul>\n<li>Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory guidance that apply to the role, promptly reporting any breaches in accordance with local procedures.</li>\n<li>Maintain sufficient and effective processes and controls identifying and mitigating risks and ensure timely escalation and resolution of all control issues and reputation risks</li>\n</ul>\n<p><strong>Benefits</strong> You&#39;ll achieve more when you join HSBC. HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.</p>","enriched_at":1793737904368},{"id":"job_d2f03ca2-d94","title":"Business Architect - Securities Services","source_url":"https://portal.careers.hsbc.com/careers/job/563774612391553","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are currently seeking a high calibre professional to join our team as a Business Architecture - Securities Services.</p>\n<p>In this role you will:</p>\n<ul>\n<li>Own medium to large value stream designs and complex change Target Operating Model (TOM) designs across the SSv businesses, ensuring outcomes are scalable, controllable and aligned to SSv strategy.</li>\n<li>Define end-to-end TOM designs for products and features with partner teams, aligned to the product strategy and roadmap, and proactively manage architectural risks, issues, dependencies and technical debt.</li>\n<li>Elicit, structure and translate client, regulatory and internal requirements into high-level TOM designs, covering service model, operating procedures, roles and responsibilities, controls, data and supporting technology.</li>\n<li>Establish and maintain core SSv business architecture artefacts (capability maps, value stream definitions and operating model design patterns) to ensure consistency and alignment with enterprise architecture and corporate strategy.</li>\n<li>Act as a senior advisor to business and technology leaders, facilitating outcome-led workshops to align on future-state vision, resolve key design decisions, and drive capability maturity and optimisation.</li>\n<li>Assess current-state capabilities and constraints, define transition states, and shape pragmatic roadmaps for future-state improvements, supporting digital, agile and innovation initiatives.</li>\n<li>Ensure TOM designs are cost-effective and remain fit for purpose through the agile development lifecycle, managing the flow of design activities to downstream teams through clear guardrails, decision records and implementation-ready outputs.</li>\n<li>Provide design governance and assurance across initiatives, ensuring adherence to Decision Driven Design and the Solution Architecture framework/standards, and supporting compliance, business case development and investment planning.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Strong business analysis capability with a proven technology and design background; able to structure ambiguity and solve complex problems with a strategic, outcomes-led mindset.</li>\n<li>Demonstrable experience shaping end-to-end operating model and/or solution designs for complex change, with a track record of translating business strategy and requirements into actionable designs, roadmaps and transition states.</li>\n<li>Strong stakeholder management and communication skills, with the confidence to challenge current state constructively, influence across the organisation, and drive timely decision-making with senior stakeholders and partners.</li>\n<li>Logical and resilient approach: calm, factual and evidence-based, with strong negotiation skills and sound judgement under pressure.</li>\n<li>Securities Services domain knowledge (or closely related banking/markets/transaction services experience), with the ability to apply business architecture principles, methods and tools to solve business challenges and optimise operating model outcomes.</li>\n<li>Proficiency in process and operating model modelling techniques (e.g., BPMN/UML) and familiarity with recognised enterprise/business architecture frameworks (e.g., TOGAF, BIZBOK).</li>\n<li>Awareness of digital transformation and emerging technology trends (e.g., cloud, AI, automation) and the ability to assess their practical applicability to TOM design and service delivery.</li>\n</ul>","enriched_at":1793737849658},{"id":"job_5dc7c835-211","title":"Associate- ICG Coverage, CIB","source_url":"https://portal.careers.hsbc.com/careers/job/563774612536976","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"mid","work_arrangement":null,"category":"Finance","description":"<p>Join HSBC&#39;s Institutional Client Group (ICG) team in Hong Kong as an Associate. The ICG team is a growing segment within HSBC, covering a wide array of institutional clients including banks, insurers, sponsors, sovereign wealth funds, asset managers, hedge funds, and public sector entities.</p>\n<p>Your main responsibilities will include:</p>\n<ul>\n<li>Preparing market intelligence and proposals, undertaking analysis, and reviewing credit applications</li>\n<li>Ensuring client service excellence by responding to customer enquiries and concerns</li>\n<li>Collaborating with internal stakeholders, including product partners, and providing assistance to coverage team members</li>\n<li>Contributing to portfolio management by compiling and implementing individual client plans</li>\n<li>Managing risk, conduct, and controls as a First Line of Defence</li>\n</ul>\n<p>To be successful, you will need:</p>\n<ul>\n<li>Knowledge of the industry and exposure to financial clients</li>\n<li>Minimum 3-5 years of relevant experience</li>\n<li>Preferably knowledge of HSBC Group and products, along with a strong network of contacts</li>\n<li>Language skills: Mandarin, Cantonese, and fluency in English</li>\n<li>Advanced understanding of risk management, risk mitigation, and Client Due Diligence risks</li>\n<li>Excellent team player with strong interpersonal, sales, and communication skills</li>\n<li>Highly motivated and able to work under pressure</li>\n<li>Ability to form effective relationships and exercise influence at senior levels</li>\n<li>Strong understanding of risk management and risk mitigation</li>\n<li>Uphold the highest level of integrity and act as a role model for HSBC values and business principles</li>\n</ul>\n<p>HSBC offers opportunities, support, and rewards to help you grow in your career.</p>","enriched_at":1793728506111},{"id":"job_b6206d83-e51","title":"Global Digital Transformation and Commercialisation Lead","source_url":"https://portal.careers.hsbc.com/careers/job/563774612538785","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are currently seeking a high calibre professional to join our team as a Global Digital Transformation and Commercialisation Lead.</p>\n<p>In this role you will:</p>\n<p><strong>Client and Stakeholder Engagement</strong> Lead structured engagement with clients and internal stakeholders to promote adoption of data and digital tools, influencing behaviours and challenging the status quo to embed strategic tools into current processes and operating models.</p>\n<ul>\n<li>Build trusted relationships across key client segments (e.g., Asset Managers, Asset Owners, Broker Dealers and other institutional clients) to understand priorities, use cases and adoption barriers.</li>\n<li>Represent the voice of the client and user community, translating feedback into actionable enhancements and prioritised adoption initiatives.</li>\n</ul>\n<p><strong>Adoption Strategy, Value Realisation and Measurement</strong> Define and execute adoption strategies by tool and client segment, including target audiences, onboarding journeys, communications, training and reinforcement mechanisms.</p>\n<ul>\n<li>Establish measurable adoption and value-realisation metrics (e.g., active usage, workflow penetration, reduction in manual touchpoints, time saved, client satisfaction indicators).</li>\n<li>Analyse adoption performance and user behaviour, identify root causes of under-utilisation, and implement improvement plans with clear outcomes and timelines.</li>\n</ul>\n<p><strong>Product Commercialisation and Go-to-Market Enablement</strong> Drive product commercialisation for data and digital tools, partnering with Product, Sales/Client Management and Marketing to define pricing/packaging, positioning and launch plans, and to deliver go-to-market execution.</p>\n<ul>\n<li>Enhance the product catalogue and adoption/marketing artefacts for data and digital tools, incorporating segment-specific use cases and clear value propositions.</li>\n<li>Create and maintain adoption assets such as playbooks, onboarding guides, demo scripts, FAQs, case studies, and internal enablement materials for client-facing teams.</li>\n<li>Partner with Communications/Marketing (where applicable) to ensure consistent messaging and a cohesive client narrative.</li>\n</ul>\n<p><strong>Cross-Functional Partnership and Delivery</strong> Work closely with data and digital product teams to drive adoption and ongoing optimisation of tools, increasing operational efficiency through reduced manual processing and improved straight-through workflows.</p>\n<ul>\n<li>Partner with Operations, Product, Technology, Client Management and Implementation teams to ensure alignment across the end-to-end client journey,from onboarding to steady-state usage.</li>\n<li>Identify dependencies, risks and operational impacts early, coordinating resolution across stakeholder groups.</li>\n</ul>\n<p><strong>Governance, Controls and Operating Model Embedding</strong> Establish and run governance forums to coordinate client engagement on data and digital strategy and ensure tools are matched to client needs and operational/regulatory constraints.</p>\n<ul>\n<li>Embed sustainable adoption processes (e.g., standardised onboarding, periodic health checks, feedback loops, and continuous improvement cadence).</li>\n<li>Support teams to embed new cultures and ways of working across leadership and frontline communities, including change management and capability-building.</li>\n</ul>\n<p><strong>Requirements</strong> To be successful you will need:</p>\n<ul>\n<li>Proven experience driving digital adoption, transformation, change, or client enablement initiatives in a complex organisation (preferably financial services).</li>\n<li>Strong stakeholder management skills, able to influence across Product, Operations, Technology and client-facing teams without direct authority.</li>\n<li>Demonstrable ability to define success metrics, interpret data/insight, and translate findings into practical improvements.</li>\n<li>Strong communication and storytelling skills, able to articulate value propositions and tailor messaging to different audiences.</li>\n<li>Structured approach to planning and execution, with the ability to manage multiple priorities and deliver at pace.</li>\n<li>Knowledge of Securities Services / post-trade servicing, institutional client workflows, and data/analytics product capabilities.</li>\n<li>Experience designing onboarding journeys, adoption playbooks, training, or internal enablement.</li>\n</ul>","enriched_at":1793728489564},{"id":"job_72c9dc09-d53","title":"Head of Network Product Management - Network Management","source_url":"https://portal.careers.hsbc.com/careers/job/563774612541801","location":"London, United Kingdom · Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Product Management","description":"<p>Ready to shape how Network Management evolves for global clients?</p>\n<p>The Head of Network Product Management - Network Management is accountable for strategic client engagement and for ensuring the Network Management product continues to meet evolving client needs. Reporting to the Global Head of Network Management, this role sets direction for how we engage clients on Network Management initiatives and how we translate feedback into clear priorities.</p>\n<p>You’ll partner closely with Businesses, Operations and the Head of Network Management Regulatory and Resilience to progress initiatives that support client needs. You’ll also strengthen how we share market information and training with clients in relation to HSBC’s network.</p>\n<p>Success looks like trusted client relationships, clear stakeholder alignment and consistent delivery of time-critical initiatives and programmes.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Oversee a team engaging with clients and the Client Management Team on Network Management initiatives</li>\n<li>Partner with Businesses, Operations and the Network Management Regulatory and Resilience Head to progress initiatives that support client needs</li>\n<li>Strengthen market information and deliver training for clients in relation to HSBC’s network</li>\n<li>Coordinate engagement with Agent Banks alongside Network Managers to address client requirements</li>\n<li>Deliver time-critical initiatives and programmes with clear outcomes and accountability</li>\n<li>Manage the team and embed ways of working that support high performance and collaboration</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bring a proven track record of client engagement in Product and Network Management</li>\n<li>Apply a deep understanding of Network Management risks to decision-making and prioritisation</li>\n<li>Demonstrate substantial experience engaging stakeholders across businesses and operations</li>\n<li>Deliver complex programmes to tight deadlines with clear governance and follow-through</li>\n<li>Manage international teams with consistent standards and communication across locations</li>\n<li>Present clearly and influence effectively at all levels</li>\n<li>Engage confidently with clients at all levels and across varied needs</li>\n</ul>","enriched_at":1793728462369},{"id":"job_dec79cd9-c5f","title":"Treasury Product Manager","source_url":"https://portal.careers.hsbc.com/careers/job/563774612544663","location":"Central, Hong Kong Island","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Product Management","description":"<p>We are currently seeking a high calibre professional to join our team as a Product Manager.</p>\n<p>In this role you will:</p>\n<ul>\n<li>Support senior product managers in delivering the Treasury Product strategy across Securities Services.</li>\n<li>Analyse market trends, client needs and product gaps to identify improvement opportunities.</li>\n<li>Support the evaluation and development of new product initiatives and capabilities, assessing business value, feasibility, and impact across regions.</li>\n<li>Contribute to maintaining product roadmaps aligned with business priorities and client demand.</li>\n<li>Support day-to-day product lifecycle management, including product positioning, governance and performance tracking.</li>\n<li>Coordinate and deliver projects within agreed timelines, governance standards, and risk parameters, proactively identifying and managing risks, issues, and dependencies.</li>\n<li>Provide regular progress updates and ensure effective execution through close collaboration with stakeholders across business, operations, technology, finance, risk, and compliance functions.</li>\n<li>Drive alignment across teams by ensuring requirements, decisions, and actions are clearly communicated, understood, and executed.</li>\n<li>Analyse client needs, feedback, and market opportunities to support product enhancement, commercial growth, and client value delivery.</li>\n<li>Support client pitches, RFPs, strategic reviews, and internal communications, while equipping stakeholders with product insights and materials to drive effective client engagement and cross-selling opportunities.</li>\n</ul>\n<p>To be successful you will need:</p>\n<ul>\n<li>Bachelor’s degree in Finance, Business, Economics or a related discipline.</li>\n<li>5+ years relevant experience in product management, business analysis, project delivery, treasury services, transaction banking, securities services or custody-related environments.</li>\n<li>Understanding of cash management, liquidity solutions, and securities services products.</li>\n<li>Understanding of the front to back of securities products.</li>\n<li>Strong knowledge of regulatory frameworks impacting treasury and securities services.</li>\n<li>Proven track record of delivering complex product initiatives and managing cross-functional teams.</li>\n<li>Familiarity with global markets and multi-currency cash management.</li>\n<li>Strategic and results-driven professional with a strong control mindset and analytical problem-solving capabilities.</li>\n<li>Excellent communication and stakeholder management skills, with the ability to influence regulators, clients, and senior management.</li>\n</ul>","enriched_at":1793728427813}],"category_normalised":[{"category":"finance","count":58},{"category":"operations","count":7},{"category":"product 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Texas","posted_at":"2026-11-01"},{"title":"Director, Core Portfolio Management","location":"London","posted_at":"2026-10-30"},{"title":"Stage Business Management Macro-Trading - COO Office (f/m/d)","location":"PARIS, Paris","posted_at":"2026-10-30"}]},"posting_dynamics":{"median_days_open":1,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":77}}}}