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Today the company runs one of the world&#39;s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>About the Department</p>\n<p>The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist.</p>\n<p>What You&#39;ll Do</p>\n<p>Do you love solving complex technical problems and interacting with people? As a Technical Support Engineer Intern at Cloudflare, you&#39;ll work directly with customers and cross-functional teams to tackle a variety of technical challenges. You&#39;ll gain hands-on experience with our products, learn the inner workings of Cloudflare&#39;s offerings, and deepen your understanding of internet technologies.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Collaborate with senior engineers to analyze and troubleshoot customer issues</li>\n<li>Track support requests using our ticketing system</li>\n<li>Participate in team meetings to discuss and share feedback</li>\n<li>Help create and update technical documentation and run books</li>\n<li>Provide feedback on our product and potential improvements based on customer interactions</li>\n<li>Support the team in testing new releases and reporting bugs</li>\n<li>Perform other duties/projects as assigned</li>\n</ul>\n<p>Skills and Requirements</p>\n<ul>\n<li>Currently pursuing an undergraduate degree in a Computer Sciences or related field</li>\n<li>Self-driven and capable of learning new technologies/systems/features with some guidance</li>\n<li>Fundamental understanding of how the Internet works (OSI Model); Cloudflare has a variety of products that presently impact Layers 3, 4 &amp; 7</li>\n<li>Experience using Linux</li>\n<li>Experience in command line and tools, including curl, dig, traceroute, openssl and git</li>\n<li>Experience writing scripts in Bash, Python, JavaScript, or other scripting languages</li>\n<li>Awareness of what DNS, SSL/TLS and HTTP is and how these function</li>\n<li>Awareness of or experience installing and configuring web servers like Apache, Nginx, and IIS</li>\n<li>Must be able to work 40 hours a week</li>\n<li>Must be able to commit to a 12 week program</li>\n</ul>\n<p>Bonus Points</p>\n<ul>\n<li>Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels</li>\n<li>You are familiar with Cloudflare and have a site actively using our platform</li>\n</ul>\n<p>Super Bonus Points</p>\n<ul>\n<li>You are fluent and can troubleshoot in Mandarin, Spanish, and Portuguese</li>\n</ul>\n<p>What Makes Cloudflare Special?</p>\n<p>We&#39;re not just a highly ambitious, large-scale technology company. We&#39;re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare&#39;s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&#39;s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.</p>\n<p>We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.</p>","enriched_at":1777218447377},{"id":"job_67fdcfcb-0d0","title":"Territory Account Executive, Central Canada","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7804941","location":"Distributed","job_type":"full-time","experience_level":"mid","work_arrangement":"remote","category":"Sales","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>You&#39;ll drive new business by identifying and qualifying target commercial accounts in Ontario for Cloudflare’s Enterprise service plan. This is a great opportunity for a Sales Professional to help build the business in Central Canada. You will have both a sales and technical background that enables them to drive customer engagement from technical professionals through to senior executive levels, and across Security, Network, Development and Infrastructure teams.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Develop and execute against a comprehensive account/territory plan</li>\n<li>Increase sales in a defined territory and/or account list to achieve revenue targets</li>\n<li>Create and articulate compelling value propositions for Cloudflare services</li>\n<li>Manage contract negotiations</li>\n<li>Maintain a robust sales pipeline</li>\n<li>Develop long-term strategic relationships with key accounts</li>\n<li>Ensure customer satisfaction</li>\n<li>Develop and maintain partner relationships as it relates to customer base</li>\n</ul>\n<p>Requirements</p>\n<ul>\n<li>Bachelor&#39;s degree or equivalent experience</li>\n<li>Minimum 3 years of direct technical sales experience</li>\n<li>Experience selling solutions related to Cyber Security, Networking, Cloud Solutions, SaaS, IaaS, PaaS is a plus</li>\n<li>Mid to advanced understanding of computer networking and “how the internet works”</li>\n<li>Aptitude for learning complex technical concepts/terms (technical background in engineering, computer science, or IT strongly desired)</li>\n<li>Strong interpersonal communication (verbal and written) and organizational skills</li>\n<li>Self-motivated; entrepreneurial spirit</li>\n<li>Comfortable working in a fast paced, dynamic environment</li>\n</ul>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>","enriched_at":1777218435631},{"id":"job_677a6d7e-f63","title":"Technical Support Engineer, Application Performance (Mexico City)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7075269","location":"Hybrid","job_type":"full-time","experience_level":null,"work_arrangement":"hybrid","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.</p>\n<p>Job Locations: Mexico City, MX</p>\n<p>To the attention of candidates (Mexico City): This role requires full time work over the Weekends. Candidates should be comfortable working with a “Sun-Thursday” or “Tues-Sat” 5-day working week schedule. Candidates MUST have right-to-work in Mexico. Visa sponsorship is NOT provided for this position.</p>\n<p>About the Department</p>\n<p>The Customer Support Team solves complicated problems and answers technical inquiries via phone, email, chat, and social media. Whether it is a Wordpress blogger using our services for free or a global Enterprise business with petabytes of web traffic, our team is always eager to assist. We are the eyes and ears of Cloudflare, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - to help build a better service and future product development.</p>\n<p>What You’ll do</p>\n<p>Do you love solving complex technical problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work directly with our customers and cross-functionally to solve a variety of technical issues. This is a position where you will learn the inner workings of Cloudflare&#39;s products and gain a deeper understanding of internet technologies.</p>\n<p>Skills, Knowledge, And Experience</p>\n<ul>\n<li>Experience: 2+ years of experience in a Technical Support role, Web Developer Support, or a similar position, with a proven track record of resolving diverse technical issues or foundational experience gained through a relevant degree and projects, internships, or academic coursework that demonstrates strong technical aptitude and problem-solving skills.</li>\n</ul>\n<ul>\n<li>Community Engagement: Active participation in web development communities, with a demonstrated commitment to staying current with industry trends and sharing knowledge with peers.</li>\n</ul>\n<ul>\n<li>Internet Fundamentals: Fundamental understanding of how the Internet works (OSI Model), with knowledge of Cloudflare’s products that impact Layers 3, 4, and 7.</li>\n</ul>\n<ul>\n<li>Technical Proficiency: Skilled in analyzing and troubleshooting DNS, SSL/TLS, HTTP, and optimizing website performance.</li>\n</ul>\n<ul>\n<li>Tooling Expertise: Proficient in command line interfaces and experienced with tools such as browser developer tools, cURL, Git/Wrangler/npm, Postman, TCPDump/Wireshark, SSH, OpenSSL, and similar utilities.</li>\n</ul>\n<ul>\n<li>Video Technology: Experienced with video encoding and streaming solutions, understanding the associated technical challenges.</li>\n</ul>\n<ul>\n<li>Scripting Skills: Competent in writing scripts in Bash, Python, JavaScript, or other scripting languages.</li>\n</ul>\n<ul>\n<li>Customer-Centric Communication: Comfortable communicating through various support channels, with a strong commitment to putting the customer first in every interaction.</li>\n</ul>\n<p>Bonus</p>\n<ul>\n<li>You have a site actively using our platform</li>\n</ul>\n<ul>\n<li>You are familiar with any of the following Cloudflare products: Cloudflare Workers, Stream, Pages, R2</li>\n</ul>\n<p>Availability And Schedule Requirements</p>\n<ul>\n<li>Flexibility to work varying work schedules including; Pacific time, holidays, weekends, more than 5 days in a row, or additional hours</li>\n</ul>\n<ul>\n<li>Ability to work on-site as needed out of one of our US based offices</li>\n</ul>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we’ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers,at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we’ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use,it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal,we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person’s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.</p>\n<p>We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.</p>","enriched_at":1777218430152},{"id":"job_cd518355-af1","title":"Solutions Engineer Intern (Summer 2026)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7738800","location":"In-Office","job_type":"internship","experience_level":"entry","work_arrangement":"onsite","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world&#39;s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.</p>\n<p>Available location: London</p>\n<p>About the Team</p>\n<p>Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, science, product management, business, finance, customer support &amp; project delivery. We&#39;re serious about building a diverse team. When hiring we look for diversity of background and experience combined with genuine curiosity for our technology.</p>\n<p>Solutions Engineers are the technical customer advocates within Cloudflare. To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer&#39;s needs.</p>\n<p>Who are we looking for?</p>\n<p>The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking, and security technology is required. The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.</p>\n<p>We are looking for curious and ambitious students who are eager to explore a career that combines technical acumen with the desire to help customers achieve their goals. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms.</p>\n<p>You are naturally curious, and an avid builder who is not afraid to be hands-on. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare.</p>\n<p>All the resources and training required to be effective in this role will be provided.</p>\n<p>About the Internship Program</p>\n<p>What you&#39;ll do:</p>\n<p>Immersion &amp; Training: Your journey begins with in-depth technical and functional skills training. You will dive deep into Cloudflare&#39;s solutions, products, and underlying technologies to build a foundational &#39;toolkit&#39; for success.</p>\n<p>Mentorship &amp; Shadowing: You will be paired with experienced Solutions Engineers, shadowing live customer engagements and internal strategy sessions to see firsthand how we solve complex technical challenges.</p>\n<p>Hands-on Projects: Throughout the program, you will complete a series of learning assessments and practical projects, receiving direct guidance and feedback from your manager and peers. Projects could include assessing and improving internal/external collaboration processes and tools, and creative approaches to building compelling demo scenarios to showcase Cloudflare Technology.</p>\n<p>Regional Hub experience: You will become an integral part of our London hub, experiencing local life through our office culture, joining team outings, social activities, and networking events that make our regional offices unique.</p>\n<p>Desirable Skills, Knowledge, and Experience:</p>\n<p>Currently pursuing a Bachelors or Masters degree in a technical, engineering, science or other related data analytical field.</p>\n<p>A good understanding of how the Internet works (DNS, HTTP, TLS, etc.). Knowledge of software development or application building is a major plus.</p>\n<p>Strong intellectual curiosity, a determination to learn, and excellent communication skills with the ability to present technical ideas clearly.</p>\n<p>Must be able to work on-site in our London office for a minimum 12 week summer internship (3-5 days a week in office).</p>\n<p>Relocation and visa sponsorship will not be provided for this internship. This internship can be either a 12 week summer internship (June/July - September), or a 6 month placement internship (June/July - December). You must have the right to work full time whilst working at Cloudflare. Please select your preference in the relevant application question response.</p>\n<p>What Makes Cloudflare Special?</p>\n<p>We&#39;re not just a highly ambitious, large-scale technology company. We&#39;re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare&#39;s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&#39;s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.</p>","enriched_at":1777218429302},{"id":"job_dc7fc2fd-f8b","title":"Senior Sales Manager, Israel","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7481202","location":"Hybrid","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>We&#39;re not looking for people who wait for a polished roadmap; we&#39;re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a &quot;normalized&quot; problem and the AI-native curiosity to create a solution using the latest tools.</p>\n<p>Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up.</p>\n<p>If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.</p>\n<p>About the Department</p>\n<p>Account Executives, Business Development Representatives, Solution Engineers, and Customer Success - all working together to help our customers adopt Cloudflare and build great Internet-enabled experiences. The sales team at Cloudflare helps customers take on real, technical problems while building the revenue streams that help the company provide free service to millions in our community.</p>\n<p>About the Role</p>\n<p>Based out of one of our EMEA hubs, you will help scale our new business revenues across Israel by leading a team of Account Executives. As a first line manager you will:</p>\n<p>i) Coach Account Executives and act as the first line of support on pipeline generation, deal execution strategy and day-to-day matters,</p>\n<p>ii) work with Sales Ops, Management, Marketing, Partners, BDRs and other sales supporting functions to drive and iterate on/improving Cloudflare’s brand awareness, Go-To-Market strategy, and adoption,</p>\n<p>iii) help attract, hire, and ramp-up high-performing Account Executives to hit sales targets and drive company goals (DNR growth, new product attach rates etc.).</p>\n<p>Responsibilities</p>\n<p>Drive exceptional sales growth by meeting and exceeding assigned quarterly and annual quotas</p>\n<p>Manage, coach, and develop your team of Account Executives</p>\n<p>Provide day-to-day deal support and functional guidance to Account Executives</p>\n<p>Source, interview, and recruit top sales talents in coordination with recruiting and sales leaders</p>\n<p>Own and drive accurate and up-to-date Account Executive KPI, reporting in Salesforce and provide attainment forecast guidance to sales management on a weekly basis</p>\n<p>Help define ideal Account Executive profiles for the region</p>\n<p>Help on-board and ramp up Account Executives</p>\n<p>Develop and iterate on best-practices/programs aimed at accelerating DNR growth, new product (Cloudflare One portfolio) attach rates, and other company goals</p>\n<p>Define and drive optimal Sales Go-To-Market coverage (vertical, geo-based etc.) for all market segments</p>\n<p>Drive channel relationships forward to accelerate channel business</p>\n<p>Help foster relationships between customer/partner executives and Cloudflare executives within key customer accounts</p>\n<p>Drive an efficient business cadence to cover forecast calls, pipeline, deal reviews, and account plan reviews ...etc</p>\n<p>Devise and lead quarterly business reviews/kick-offs reporting on the overall health of the business in your region</p>\n<p>Set the bar and best practices when it comes to data-driven new business sales and growth of existing accounts</p>\n<p>Document functional best practices and work with Sales Enablement to develop Account Executives sales play books for both core and new products</p>\n<p>Work with Regional/Global Sales Management, Marketing, Channel, Sales Ops, and necessary sales supporting functions to devise and implement strategies to drive up Cloudflare’s brand awareness and revenues in target markets</p>\n<p>Develop and maintain relationships with industry related organizations that are key to Cloudflare&#39;s business in the region</p>\n<p>Requirements</p>\n<p>Fluency in English and Hebrew</p>\n<p>A minimum of 15 years of overall sales experience out of which at least 10 years should be focused on Israel</p>\n<p>You should have 5+ years experience managing a team of quota-carrying sales reps with a successful proven track record of selling and upselling complex solutions across all market segments in Israel; preferably in a SaaS/Cloud/Cybersecurity platforms industry</p>\n<p>Experience directly managing a high volume, high velocity pipeline driving rapid growth while delivering long term value to our customers</p>\n<p>Experience developing &amp; rolling-out Go-to-Market strategies in a fast-paced, rapidly changing environment</p>\n<p>Excellent presentation and communication skills, both written and verbal, with confidence to develop and present ideas to different audience levels</p>\n<p>Established experience and relationships with the Cybersecurity and SaaS/Cloud community in the assigned market with the ability to establish and grow strong partnerships</p>\n<p>Hands-on leader that strikes a balance between strategic vision and tactical execution</p>\n<p>Having a well regarded market reputation with strong related connections and relationships</p>\n<p>Experience with Salesforce and other sales reporting and BI tools</p>\n<p>Self-motivated with an entrepreneurial spirit and comfortable working in a fast-paced and dynamic environment</p>\n<p>Capacity to strive in a diverse and multicultural workplace</p>\n<p>Aptitude to learn new technical concepts and terms</p>\n<p>Bachelor’s degree required in a related field (Computer engineering, computer science or similar studies). MBA or MIS a plus</p>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive such information.</p>","enriched_at":1777218419721},{"id":"job_c093a6b8-87d","title":"Territory Account Executive (Based in Sydney)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7816559","location":"Hybrid","job_type":"full-time","experience_level":"mid","work_arrangement":"hybrid","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>We were named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.</p>\n<h3>Available Location: Sydney, Australia</h3>\n<h3>About the Role</h3>\n<p>We are seeking a high-velocity, hunter-profile Territory Account Executive to spearhead our expansion across Mid-Market New South Wales. This is a pure growth role; you won&#39;t be managing a legacy book of business,you will be building one. Your primary mission is Customer Acquisition.</p>\n<p>The ideal candidate is a disciplined prospector who thrives on the &quot;thrill of the hunt&quot; and has a proven track record of breaking into new accounts within the ANZ mid-market. You possess the sales grit to open doors and the technical acumen to close them, engaging everyone from C-suite executives to senior technical architects.</p>\n<p>If you are a self-starter with 5+ years of experience who is obsessed with winning new logos and driving digital innovation, this is your territory.</p>\n<h3>What You&#39;ll Do</h3>\n<ul>\n<li>Drive Revenue Growth: Develop, execute, and maintain a comprehensive territory and account plan to consistently achieve and exceed quarterly sales targets and annual quotas.</li>\n</ul>\n<ul>\n<li>Pipeline Management &amp; Forecasting: Proactively build and manage a robust sales pipeline by leveraging various sourcing funnels (AE-led outbound, BDR, Channel, and Marketing Inbound). Maintain accurate forecasts and report on the status of new and expansion opportunities.</li>\n</ul>\n<ul>\n<li>Solution &amp; Platform Selling: Understand customer network architectures and effectively map relevant Cloudflare Solutions Plays to drive successful platform sales. Articulate compelling value propositions for Cloudflare services, demonstrating how our solutions work together to solve specific business initiatives and accelerate digital transformation.</li>\n</ul>\n<ul>\n<li>Complex Sales Cycle Navigation: Expertly manage longer, complex sales cycles, including comprehensive contract negotiations. Drive commercial outcomes by running a consistent sales process and establishing jointly owned timelines with customers.</li>\n</ul>\n<ul>\n<li>Technical Acumen: Leverage a deep technical understanding of the problems Cloudflare solves to drive a consultative sales motion. Engage effectively with technical professionals and communicate the value of Cloudflare&#39;s platform, including Cloudflare One and the Connectivity Cloud.</li>\n</ul>\n<ul>\n<li>Customer-Centric Approach: Deliver a premium business experience to customers through solutions-oriented selling, empathy, proactiveness, and urgency to deliver value. Understand customer goals and objectives, analyzing where Cloudflare can add value.</li>\n</ul>\n<ul>\n<li>Collaboration &amp; Teamwork: Work proactively and collaboratively with Solution Engineers, Channel Account Managers, and other cross-functional teams to manage customer opportunities, share key customer feedback, and improve the overall customer experience. Actively seek to assist the team, share knowledge, and extend your personal network to foster collective success.</li>\n</ul>\n<ul>\n<li>Continuous Improvement: Embrace curiosity to learn and grow, leveraging insights to improve outcomes. Actively participate in team meetings, deliver GTM guidance, and share useful themes to help the team understand what worked and did not work.</li>\n</ul>\n<h3>Examples of Desirable Skills, Knowledge, and Experience</h3>\n<ul>\n<li>5+ years of proven experience selling technology solutions in a B2B model</li>\n</ul>\n<ul>\n<li>Demonstrated track record of consistently meeting and exceeding quota targets.</li>\n</ul>\n<ul>\n<li>Expert Sales Acumen: Proficient in discovery, positioning, competitive selling, negotiation, closing, and expansion strategies.</li>\n</ul>\n<ul>\n<li>Strong understanding of computer networking and &quot;how the internet works&quot;, with proficiency in Cloud Networking and Security Technology. Technical background in engineering, computer science, or MIS is a plus.</li>\n</ul>\n<ul>\n<li>Ability to lead a multidisciplinary team over a long-term account horizon and effectively identify key players in organizations to convert business issues into solutions.</li>\n</ul>\n<ul>\n<li>Exceptional interpersonal communication skills (verbal and written), with the ability to build meaningful relationships quickly and confidently engage in business-level outcome conversations with the C-suite.</li>\n</ul>\n<ul>\n<li>Self-motivated with an entrepreneurial spirit, comfortable working in a fast-paced, dynamic environment, and possessing the discipline to work without instant gratification.</li>\n</ul>\n<ul>\n<li>Proficiency in sales and business software and systems (e.g., Salesforce, Tableau, G-suite, MSFT suite).</li>\n</ul>\n<ul>\n<li>Bachelor&#39;s degree required.</li>\n</ul>\n<ul>\n<li>Ability to travel as required to engage with key customers and internal teams.</li>\n</ul>\n<h3>What Makes Cloudflare Special?</h3>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in diversity.</p>","enriched_at":1777218407813},{"id":"job_b897834f-b8e","title":"Solutions Engineer Intern (Summer 2026)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7738938","location":"In-Office","job_type":"internship","experience_level":"entry","work_arrangement":"onsite","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>About the Team</p>\n<p>Our Solutions Engineers come from a wide range of backgrounds: engineering, software development, science, product management, business, finance, customer support &amp; project delivery. We&#39;re serious about building a diverse team. When hiring we look for diversity of background and experience combined with genuine curiosity for our technology.</p>\n<p>Solutions Engineers are the technical customer advocates within Cloudflare. To aid our customers, we work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Our goal of customer success drives us through the entire organization to seek out and create scalable solutions for our customer’s needs.</p>\n<p>Who are we looking for?</p>\n<p>The range of products and solutions offered by Cloudflare is broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance, networking, and security technology is required. The curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.</p>\n<p>We are looking for curious and ambitious students who are eager to explore a career that combines technical acumen with the desire to help customers achieve their goals. Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to be hands-on. You appreciate the diversity of challenges in working with customers and look forward to helping them realize the full promise of Cloudflare.</p>\n<p>All the resources and training required to be effective in this role will be provided.</p>\n<p>About the Internship Program</p>\n<p>What you’ll do:</p>\n<p>Immersion &amp; Training: Your journey begins with in-depth technical and functional skills training. You will dive deep into Cloudflare’s solutions, products, and underlying technologies to build a foundational &quot;toolkit&quot; for success.</p>\n<p>Mentorship &amp; Shadowing: You will be paired with experienced Solutions Engineers, shadowing live customer engagements and internal strategy sessions to see firsthand how we solve complex technical challenges.</p>\n<p>Hands-on Projects: Throughout the program, you will complete a series of learning assessments and practical projects, receiving direct guidance and feedback from your manager and peers. Projects could include assessing and improving internal/external collaboration processes and tools, and creative approaches to building compelling demo scenarios to showcase Cloudflare Technology.</p>\n<p>Regional Hub experience: You will become an integral part of our Lisbon hub, experiencing local life through our office culture, joining team outings, social activities, and networking events that make our regional offices unique.</p>\n<p>Desirable Skills, Knowledge, and Experience:</p>\n<p>Currently pursuing a Bachelors or Masters degree in a technical, engineering, science or other related data analytical field.</p>\n<p>A good understanding of how the Internet works (DNS, HTTP, TLS, etc.). Knowledge of software development or application building is a major plus.</p>\n<p>Strong intellectual curiosity, a determination to learn, and excellent communication skills with the ability to present technical ideas clearly.</p>\n<p>Must be able to work on-site in our Lisbon office for a minimum 12 week summer internship (3-5 days a week in office).</p>\n<p>Relocation and visa sponsorship will not be provided for this internship. This internship can be either a 12 week summer internship (June/July - September), or a 6 month placement internship (June/July - December). You must have the right to work full time whilst working at Cloudflare. Please select your preference in the relevant application question response.</p>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&#39;s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.</p>","enriched_at":1777218405207},{"id":"job_181b7759-32c","title":"Technical Program Manager Intern (Summer 2026)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7702175","location":"In-Office","job_type":"internship","experience_level":"entry","work_arrangement":"onsite","category":"Engineering","description":"<p>About Us At Cloudflare, we&#39;re on a mission to help build a better Internet. Today the company runs one of the world&#39;s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>Available location(s): Austin, TX and San Francisco, CA</p>\n<p>About the Role This is a high-visibility role designed for a proactive problem-solver who is as comfortable discussing technical stacks as they are mapping out business processes. You will contribute to fast-paced, cross-functional projects,ranging from software product lifecycles to major enterprise system implementations (like Workday or ERP).</p>\n<p>Responsibilities</p>\n<ul>\n<li>Cross-Functional Collaboration &amp; Governance: Partner across Engineering, Product, and Enterprise Systems to define project scope and align resources. You will act as a bridge between teams to ensure technical delivery meets our high standards for security, compliance, and operational excellence.</li>\n<li>Program Planning &amp; Execution: Assist in the end-to-end lifecycle of technical initiatives. You will track progress, manage critical path dependencies, and help drive on-time delivery in a fast-paced, ever-changing environment.</li>\n<li>AI-Driven Innovation: Leverage AI and automation tooling to improve work planning, analyze program risks, and identify efficiencies in how we deliver on business commitments.</li>\n<li>Stakeholder Management: Learn to communicate effectively across all levels. You will assist in translating high-level business goals into structured roadmaps and help &#39;grok&#39; complex data into clear status reports, narratives, and presentations.</li>\n<li>Process Improvement: Identify bottlenecks in current workflows and propose automated or streamlined solutions to enhance team productivity.</li>\n<li>Mentorship &amp; Growth: Work closely with a mentor TPgM or IT Business Partner to shadow complex programs, receive feedback, and build a foundation for a career in Program Management.</li>\n</ul>\n<p>Role Requirements Minimum Qualifications:</p>\n<ul>\n<li>Communication: Exceptional written and verbal skills. You can distill complex technical updates into clear narratives for diverse audiences, ranging from engineering pods to executive leadership.</li>\n<li>Technical Curiosity: A genuine passion for understanding technical stacks and how complex enterprise systems (ERP, Salesforce, etc.) integrate to drive business value.</li>\n<li>Dynamic Adaptability: Highly coachable with a commitment to continuous growth. You embrace the fast-paced nature of technical programs, showing a readiness to iterate on processes and refine your approach based on stakeholder feedback and real-world results.</li>\n<li>Availability: Ability to commit to a minimum 12-week summer internship, with a physical presence in the office 3–5 days a week.</li>\n</ul>\n<p>Preferred Skills (Bonus Points):</p>\n<ul>\n<li>Analytical Tooling: Proficiency in data visualization, automation tools, or utilizing AI to solve organizational problems.</li>\n<li>Technical Foundations: Experience with software development or an understanding of the lifecycle of large-scale enterprise system implementations.</li>\n<li>Strategic Thinking: Ability to synthesize complex information into actionable summaries and executive-level presentations.</li>\n<li>Prior Exposure: Experience with Cloudflare products or previous internships involving cross-functional program coordination.</li>\n</ul>\n<p>Compensation</p>\n<ul>\n<li>$24/hr</li>\n</ul>\n<p>What Makes Cloudflare Special? We&#39;re not just a highly ambitious, large-scale technology company. We&#39;re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare&#39;s enterprise customers,at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use,it is the first consumer-focused service Cloudflare has ever released. Here’s the deal,we don&#39;t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&#39;s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.</p>","enriched_at":1777218405207},{"id":"job_e77e5aaa-6f7","title":"Threat Detection and Incident Response Intern (Summer 2026)","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7577205","location":"In-Office","job_type":"internship","experience_level":"entry","work_arrangement":"onsite","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world&#39;s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.</p>\n<p>As a highly ambitious, large-scale technology company, we&#39;re not just about helping build a better Internet. We&#39;re also committed to protecting the free and open Internet. We equip more than 2,400 journalism and civil society organisations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work.</p>\n<p><strong>About the Internship Program</strong></p>\n<p>The ideal Security intern is passionate about making the Internet a more secure place. You will work alongside experienced security team members to partner with them in planning, executing and overseeing initiatives that help improve Cloudflare&#39;s security posture.</p>\n<p>We are looking for interns who are curious, proactive, and able to approach problems with a &#39;security-first&#39; mindset. This is a unique opportunity for candidates who want to learn how to defend systems at a scale that few other companies can offer.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Execute a specialised security project over 12 weeks that directly improves Cloudflare&#39;s defensive posture.</li>\n<li>With a focus on threats and how they operate, work to build and improve systems that are the front lines of protecting Cloudflare from malicious attacks.</li>\n<li>Work with Incident Response Engineers to triage and respond to security alerts and incidents.</li>\n<li>Use the latest technologies and techniques to engineer solutions to enhance incident response and security operations. Including automation, agentic AI and others</li>\n<li>Work cross-functionally with Legal, People, Engineering, and Finance teams to integrate security into the fabric of the company.</li>\n<li>Work closely with a mentor who will provide hands-on guidance in your specific security domain.</li>\n<li>Present your security project to the entire company at the end of the internship.</li>\n<li>Connect and learn from our executives and leadership team including our co-founders.</li>\n<li>Write for our Cloudflare blog and be featured on Cloudflare.tv sessions.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Understanding of attacker Tools, Techniques, and Procedures (TTPs)</li>\n<li>Understanding of operating systems, SaaS applications, CI/CD, and common security tools.</li>\n<li>Understanding of the Incident Response Lifecycle.</li>\n<li>Proficiency in at least one scripting/programming language for automation.</li>\n<li>Demonstrated critical thinking skills and drive to learn and adapt new technologies.</li>\n<li>Curiosity, empathy and ability to get things done.</li>\n<li>Ability to commit to a minimum 12 week summer internship.</li>\n<li>In office 3-5 days a week in the Austin office.</li>\n</ul>\n<p><strong>Bonus</strong>: Demonstrated passion for security &amp; software development, such as personal projects, open-source contributions, or experience with our developer platform using Cloudflare for Students.</p>","enriched_at":1777218395088},{"id":"job_b72aba70-bdd","title":"Senior Technical Support Engineer, Application Performance","source_url":"https://job-boards.greenhouse.io/cloudflare/jobs/7612087","location":"Hybrid","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>About Us</p>\n<p>At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.</p>\n<p>As a Senior Technical Support Engineer at Cloudflare, you will be responsible for working with your peer Support engineers and cross-functional teams to tackle the toughest issues for our highest-profile customers. You’ll gain hands-on experience with our products, learn the inner workings of Cloudflare’s offerings, and continue to extend and deepen your understanding of foundational internet technologies.</p>\n<p>Responsibilities</p>\n<ul>\n<li>Own the toughest technical challenges and escalations within the scope of the Customer Support while maintaining high standards of individual and team performance</li>\n<li>Maintain clear, timely, and productive communications with customers via our ticketing system and phone support channels</li>\n<li>Become a go-to resource for technical and process knowledge inside and outside the Support organization</li>\n<li>Proactively identify and execute on opportunities for team growth and improvement</li>\n<li>Assist with training and mentoring other team members</li>\n<li>Help create and update technical documentation and runbooks</li>\n<li>Provide feedback on our product and potential improvements based on customer interactions</li>\n<li>Support the team in testing new releases and reporting bugs</li>\n<li>Perform other duties/projects as assigned</li>\n</ul>\n<p>Required Skills and Experience</p>\n<ul>\n<li>5-7 years of experience working in a technical Customer Support role supporting large enterprise and SMB clients</li>\n<li>Excellent written and verbal communication skills</li>\n<li>Self-driven and comfortable learning new technologies and systems on an ongoing basis</li>\n<li>Strong understanding of how the Internet works at OSI Model layers 3, 4, and 7</li>\n<li>Strong understanding of DNS, SSL/TLS, and HTTP(S) protocols</li>\n<li>Strong understanding of HTTP reverse proxying, caching, and load balancing</li>\n<li>Experience using Linux and associated command line tools, including curl, dig, traceroute, openssl, git, etc.</li>\n<li>Experience writing scripts in Bash, Python, JavaScript, or other scripting languages</li>\n</ul>\n<p>Preferred Skills and Experience</p>\n<ul>\n<li>Prior experience with the Cloudflare platform, especially for personal projects/websites</li>\n<li>Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels</li>\n<li>Experience configuring network or application firewalls</li>\n<li>Experience with web development and/or web hosting</li>\n<li>Degrees or certifications in Computer Science, Information Technology, and related fields</li>\n<li>Fluency in Mandarin, Spanish, and/or Portuguese</li>\n</ul>\n<p>What Makes Cloudflare Special?</p>\n<p>We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.</p>\n<p>Project Galileo: Since 2014, we&#39;ve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.</p>\n<p>Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&#39;ve provided services to more than 425 local government election websites in 33 states.</p>\n<p>1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released.</p>\n<p>Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.</p>\n<p>Sound like something you’d like to be a part of? We’d love to hear from you!</p>\n<p>This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.</p>\n<p>Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&#39;s, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.</p>\n<p>We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us at [reasonableaccommodation@cloudflare.com](mailto:reasonableaccommodation@cloudflare.com).</p>\n<p>Experience Level: senior Employment Type: full-time Workplace Type: hybrid Category: Engineering Industry: Technology Salary Range: Not Stated Salary Min: 0 Salary Max: 0 Salary Currency: USD Salary Period: year Required Skills:</p>\n<ul>\n<li>5-7 years of experience working in a technical Customer Support role supporting large enterprise and SMB clients</li>\n<li>Excellent written and verbal communication skills</li>\n<li>Self-driven and comfortable learning new technologies and systems on an ongoing basis</li>\n<li>Strong understanding of how the Internet works at OSI Model layers 3, 4, and 7</li>\n<li>Strong understanding of DNS, SSL/TLS, and HTTP(S) protocols</li>\n<li>Strong understanding of HTTP reverse proxying, caching, and load balancing</li>\n<li>Experience using Linux and associated command line tools, including curl, dig, traceroute, openssl, git, etc.</li>\n<li>Experience writing scripts in Bash, Python, JavaScript, or other scripting languages</li>\n</ul>\n<p>Preferred Skills:</p>\n<ul>\n<li>Prior experience with the Cloudflare platform, especially for personal projects/websites</li>\n<li>Experience troubleshooting network connectivity issues, BGP routing, and GRE tunnels</li>\n<li>Experience configuring network or application firewalls</li>\n<li>Experience with web development and/or web hosting</li>\n<li>Degrees or certifications in Computer Science, Information Technology, and related fields</li>\n<li>Fluency in Mandarin, Spanish, and/or Portuguese</li>\n</ul>","enriched_at":1777218394416}],"category_normalised":[{"category":"engineering","count":280},{"category":"sales","count":131},{"category":"marketing","count":17},{"category":"it","count":8},{"category":"finance","count":7},{"category":"operations","count":6},{"category":"legal","count":5},{"category":"hr","count":4}],"velocity":{"weeks":[{"week_start":"2026-04-20","count":458}],"trend":"stable","wow_pct":0},"momentum":{"recent_14d":458,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":228750,"industry_median":null,"percentile":null,"sample_size":58,"by_region":[{"region":"Unknown","company_median":228750,"industry_median":null,"sample":58}],"transparency_pct":13,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":458,"industry_total":458,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.264,"skill_weighted_score":0.679,"top_exposed_titles":[{"title":"Customer Success Manager","count":6,"score":0.701},{"title":"Customer Solutions Engineer","count":5,"score":0.199},{"title":"Territory Account Executive","count":4,"score":0.173},{"title":"Technical Support Engineer Intern (Summer 2026)","count":3,"score":0.701},{"title":"Solutions Engineer Intern (Summer 2026)","count":3,"score":0.199},{"title":"Senior Solutions Engineer","count":3,"score":0.199},{"title":"Senior Customer Solutions Engineer","count":3,"score":0.199},{"title":"Security Engineer Intern (Summer 2026)","count":3,"score":0.486},{"title":"Research Engineer Intern (Summer 2026)","count":3,"score":0.46},{"title":"Territory Account Executive, Eastern Canada","count":2,"score":0.173}],"top_exposed_skills":[{"skill":"Cloud Applications","count":3,"score":0.701},{"skill":"Performance Industries","count":3,"score":0.701},{"skill":"OpenSSL","count":4,"score":0.701},{"skill":"Traceroute","count":3,"score":0.701},{"skill":"Apache","count":3,"score":0.701},{"skill":"Nginx","count":3,"score":0.701},{"skill":"IIS","count":3,"score":0.701},{"skill":"Strong Interpersonal Communication Skills","count":7,"score":0.656},{"skill":"Customer-oriented Mindset With Empathy And Curiosity","count":5,"score":0.648},{"skill":"Aptitude To Learn Technical Concepts/terms","count":5,"score":0.648}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"Unknown","count":455,"share_pct":99.3},{"region":"APAC","count":2,"share_pct":0.4},{"region":"Remote","count":1,"share_pct":0.2}],"emerging":[{"region":"Unknown","recent_30d":455,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":18,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Director, Head of US Public Policy","location":"Hybrid","posted_at":"2026-04-26"},{"title":"Strategic Partnerships Director, Content & AI Ecosystem","location":"Hybrid","posted_at":"2026-04-26"},{"title":"VP,  Developer Adoption","location":"Hybrid","posted_at":"2026-04-26"},{"title":"Vice President of Product Management, Cloudflare One","location":"Hybrid","posted_at":"2026-04-26"},{"title":"Senior Director, Product Marketing - 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