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Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper compared to SWIFT and other fiat-only rails.</p>\n<p>As part of our growing Product Support team, you will be a critical driver in delivering exceptional user experiences. This role goes beyond basic troubleshooting,it&#39;s about using your technical expertise, analytical mindset, and project management skills to strategically improve our support systems, processes, and product quality.</p>\n<p>You will own complex technical user issues and coordinate with cross-functional teams, including Engineering and Product, to drive them to resolution. A deep understanding of SQL and APIs will allow you to engage with these teams effectively, analyze data to inform decisions, and propose solutions that drive operational efficiency. Your work will focus on scaling support operations, creating better user experiences, and pushing forward continuous improvements.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Analyze and troubleshoot complex technical issues through direct user interaction, utilizing SQL to extract and interpret data, and leveraging your knowledge of API documentation.</li>\n<li>Develop product and platform expertise, working closely with Engineering, Product, and Operations teams to diagnose and resolve user issues.</li>\n<li>Strategically optimize and scale support processes to enhance efficiency and improve the overall user experience, incorporating data-driven insights and metrics.</li>\n<li>Lead continuous improvement initiatives aimed at hitting key performance metrics such as Consumer Satisfaction (CSAT), Contact Rate, and SLA compliance.</li>\n<li>Create and refine documentation to empower users to resolve issues via self-service, reducing dependency on support teams.</li>\n<li>Collaborate and advocate with Product and Engineering to proactively improve the platform based on user feedback, ensuring long-term product reliability.</li>\n<li>Lead cross-functional projects aimed at identifying inefficiencies in current processes and drive the implementation of long-term solutions.</li>\n<li>Constantly challenge the status quo and push for innovation in user support strategies and operational processes.</li>\n</ul>\n<h3>Who you are</h3>\n<h3>Minimum requirements</h3>\n<ul>\n<li>5+ years of experience in a customer-facing product support role, with a focus on troubleshooting technical issues.</li>\n<li>Proficiency in SQL for data analysis and querying, with the ability to interpret datasets.</li>\n<li>Experience working with API&#39;s.</li>\n<li>Exceptional problem-solving skills, capable of diagnosing complex issues and driving them to resolution.</li>\n<li>Proven experience in stakeholder management, with the ability to influence cross-functional teams and drive progress.</li>\n<li>Experience in project management, particularly in optimizing processes, workflows, or support operations.</li>\n</ul>\n<h3>Preferred qualifications</h3>\n<ul>\n<li>Strong analytical skills with a passion for interpreting data to improve decision-making and outcomes.</li>\n<li>Comfortable explaining technical concepts to both technical and non-technical stakeholders.</li>\n<li>Proficiency in technical environments and the ability to diagnose and resolve highly technical user issues.</li>\n</ul>","enriched_at":1781790098107},{"id":"job_00f9f3b5-8a1","title":"Software Engineer - Smart Contract, Bridge","source_url":"https://job-boards.greenhouse.io/stripe/jobs/7507904","location":"San Francisco","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Engineering","description":"<p>We&#39;re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins.</p>\n<p>As one of the first blockchain engineers at Bridge, you will be given the autonomy to work on projects that are truly global in scale and aim to give customers access to products they&#39;ve never had access to.</p>\n<h3>Responsibilities</h3>\n<ul>\n<li>Build out multi-chain hot wallet infrastructure to support increased reliability of our payments.</li>\n<li>Build smart contracts to increase hot wallet payment throughput.</li>\n<li>Build smart contract platform to issue custom stablecoins across multiple blockchains (EVM, Solana, Stellar, etc).</li>\n<li>Build smart contract monitoring systems to detect anomalous events (especially related to minting and burning).</li>\n<li>Design and develop blockchain-based applications and protocols to support stablecoin transactions and integrations.</li>\n<li>Collaborate with cross-functional teams to understand business requirements and translate them into technical specifications.</li>\n<li>Implement and maintain smart contracts, ensuring security and efficiency.</li>\n<li>Perform thorough testing and debugging of blockchain applications.</li>\n<li>Optimize blockchain performance and scalability.</li>\n<li>Stay up-to-date with the latest developments in blockchain technology and integrate relevant advancements into our solutions.</li>\n<li>Provide technical guidance and support to other team members.</li>\n<li>Contribute to the overall architecture and design of our blockchain systems.</li>\n</ul>\n<h3>Qualifications</h3>\n<ul>\n<li>Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.</li>\n<li>We are open to hiring engineers at various levels of seniority but in general we would look for somebody with 5+ years of experience.</li>\n<li>Strong proficiency in blockchain platforms such as Ethereum, Solana or others.</li>\n<li>Experience with smart contract development using Solidity or other relevant languages.</li>\n<li>Deep understanding of cryptographic principles and blockchain protocols.</li>\n<li>Experience with decentralized finance (DeFi) and stablecoins is highly desirable.</li>\n<li>Knowledge of security best practices in blockchain development.</li>\n<li>An enlarged sense of ownership and the ability to lead and influence the design and direction of our products.</li>\n<li>An ability to thrive in a fast paced environment.</li>\n<li>A growth mindset and a constant curiosity and fearlessness to dive into the unknown.</li>\n<li>Excellent written and verbal communication skills, including the ability to write clear technical documentation.</li>\n</ul>","enriched_at":1781790093072},{"id":"job_36546c50-a82","title":"Software Engineer, Bridge","source_url":"https://job-boards.greenhouse.io/stripe/jobs/7277110","location":"San Francisco","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Engineering","description":"<p>We&#39;re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper compared to SWIFT and other fiat-only rails.</p>\n<p>As an early member of the Bridge engineering team, you will be given the autonomy to work on projects that are truly global in scale and aim to give customers access to products they&#39;ve never had access to. Our Engineers have outsized ownership over projects, so if you are looking for increased autonomy working on a completely greenfield opportunity, Bridge is the place for you.</p>\n<h4>Responsibilities</h4>\n<ul>\n<li>Ship software to build out our suite of API products. We&#39;re an engineering and API-first company, and you will learn first-hand and contribute towards building highly reliable, performant, and mission-critical infrastructure serving thousands of developers across the globe.</li>\n<li>Take sole ownership of projects, oftentimes without the support of Product Management, and liaise both internally with teams like Legal/Compliance and externally with our partners and developers.</li>\n<li>Look for constant improvements to our product offerings with the explicit goal of improving the experience for our partners and end users.</li>\n<li>Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation.</li>\n<li>Improve engineering standards, tooling, and processes for the team and our broader organization.</li>\n</ul>\n<h4>Qualifications</h4>\n<ul>\n<li>We are open to hiring engineers at various levels of seniority (SWE through Senior Staff) but at a minimum, we are looking for somebody with 5+ years of experience.</li>\n<li>Experience building backend systems with SQL databases. Experience with frameworks such as Rails, Django, Express, or equivalent is a bonus.</li>\n<li>An enlarged sense of ownership and the ability to lead and influence the design and direction of our products.</li>\n<li>An ability to thrive in a fast-paced environment.</li>\n<li>A growth mindset and a constant curiosity and fearlessness to dive into the unknown.</li>\n<li>An ability to write maintainable, well-tested, modular code, but also be pragmatic about moving fast.</li>\n<li>Excellent written and verbal communication skills, including the ability to write clear technical documentation.</li>\n<li>Past experience working on crypto or financial products a plus, and while not required, we do look for people who are very passionate about building in this space.</li>\n<li>Experience with building API products a plus, but not required.</li>\n<li>Experience working with blockchain or distributed systems a big plus.</li>\n</ul>","enriched_at":1781789670849},{"id":"job_fab75674-089","title":"Product Manager - Compliance, Bridge","source_url":"https://job-boards.greenhouse.io/stripe/jobs/7979422","location":"New York, NY","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Engineering","description":"<h3>Who we are</h3>\n<p>About Bridge</p>\n<p>We&#39;re creating an entirely new payments platform, built with stablecoins, to simplify global money movement. Bridge enables faster, cheaper payments and borderless access to dollars via stablecoins. Through our APIs, businesses can send and receive funds across borders faster and cheaper vs. SWIFT and other fiat-only rails. Our virtual accounts enable international consumers and businesses to easily access, store, and spend US dollars. Our payouts infrastructure enables platforms to disburse USD to anyone globally.</p>\n<h3>About the team</h3>\n<p>Join our Product team to build the systems that make global, programmable money trustworthy at scale. At Bridge, we&#39;re not just improving global payments,we&#39;re reinventing how money moves across borders using stablecoins and modern financial infrastructure. As a Product Manager for Compliance, you&#39;ll own the products and systems that allow Bridge to scale safely across geographies, partners, and transaction volumes. You&#39;ll work at the intersection of product, engineering, data, compliance, and operations to design customer compliance systems that are fast, adaptive, and deeply embedded in how our platform works.</p>\n<h3>What you&#39;ll do</h3>\n<h4>Responsibilities</h4>\n<ul>\n<li>Own the core compliance control plane by defining and delivering the unified API and self-service platform that serves as the single source of truth for all large-scale, ongoing compliance program execution</li>\n</ul>\n<ul>\n<li>Drive operational autonomy and safety by leading the strategic shift to enable non-engineering teams to autonomously manage global compliance programs end-to-end, building in guardrails and intelligence to eliminate operational errors and achieve zero unintended business disruptions</li>\n</ul>\n<ul>\n<li>Maximize engineering and data leverage by ensuring the platform&#39;s architecture and data model are highly accurate and extensible, shifting the engineering focus from manual execution and data cleanup to platform innovation and automation across all operational workflows</li>\n</ul>\n<h3>Who you are</h3>\n<p>We&#39;re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.</p>\n<h4>Minimum requirements</h4>\n<ul>\n<li>8+ years in Product Management, specifically in shipping large-scale, complex, and technical platform or infrastructure products</li>\n</ul>\n<ul>\n<li>Proven experience leading ambitious, ambiguous 0-to-1 projects that require significant cross-functional alignment and organizational change</li>\n</ul>\n<ul>\n<li>Deep understanding of API design and data modeling principles, with a track record of building reusable, high-leverage components</li>\n</ul>\n<ul>\n<li>Strong communication, influence, and stakeholder management skills to negotiate timelines and align roadmaps across multiple organizations</li>\n</ul>\n<ul>\n<li>Data-driven approach to product management, with experience defining and tracking metrics related to operational efficiency, platform health, and system accuracy</li>\n</ul>\n<h3>Preferred qualifications</h3>\n<ul>\n<li>Experience building internal tooling or &#39;platform-as-a-service&#39; offerings that successfully centralize and automate decentralized operational workflows</li>\n</ul>\n<ul>\n<li>Background working on regulated products that utilize machine learning or AI to automate complex decision-making processes or generate optimized operational plans</li>\n</ul>","enriched_at":1781089462794},{"id":"job_71b87be6-58a","title":"Content Marketing Lead, Bridge","source_url":"https://job-boards.greenhouse.io/stripe/jobs/7951146","location":"San Francisco or New York","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>We&#39;re looking for a strategic and creative leader to drive Bridge&#39;s content marketing and social media programs. As the Content Marketing Lead, you&#39;ll shape the stories that define Bridge, crafting compelling narratives that engage our audiences across fintech, crypto, and enterprise while leveraging various channels with a focus on social to communicate.</p>\n<p>You&#39;ll own the full content and social lifecycle , from ideation and strategy through production, distribution, and measurement , to grow awareness, educate key audiences, and strengthen our brand presence across multiple platforms. This is a highly cross-functional role that sits at the intersection of brand, marketing, and communications.</p>\n<p>You&#39;ll collaborate closely with teams across Bridge , including executives, GTM, product, and legal , to create high-value content and social programs that bring our mission to life.</p>\n<p><strong>Content Strategy, Creation, and Distribution</strong></p>\n<ul>\n<li>Lead Bridge&#39;s content strategy across owned and paid channels to drive awareness and demand generation.</li>\n<li>Build and manage a comprehensive editorial and social calendar, ensuring timely and relevant content aligned with company goals.</li>\n<li>Write, edit, and oversee production of thought leadership content (blogs, white papers, case studies, reports, videos, webinars, newsletters, etc.).</li>\n<li>Develop a thought leadership and storytelling approach that differentiates Bridge from competitors and resonates across fintech and crypto audiences.</li>\n<li>Collaborate with internal experts, executives, and external partners to create content that informs, inspires, and converts.</li>\n<li>Identify and repurpose existing content for new audiences and formats.</li>\n</ul>\n<p><strong>Analytics &amp; Optimization</strong></p>\n<ul>\n<li>Leverage analytics tools to measure performance of both content and social campaigns; translate insights into actionable improvements.</li>\n<li>Track breaking news and industry trends to inform real-time content opportunities.</li>\n<li>Report regularly on content and social performance metrics, learnings, and ROI.</li>\n</ul>\n<p><strong>Minimum Requirements</strong></p>\n<ul>\n<li>5+ years of experience in content marketing, social media management, or digital storytelling, ideally within fintech or crypto.</li>\n<li>Strong ability to translate complex technical topics into accessible, engaging narratives.</li>\n<li>Proven success in leading multi-channel content programs and building engaged social communities.</li>\n<li>Excellent writing, editing, and storytelling skills across formats and audiences.</li>\n<li>Strategic thinker with hands-on execution ability , comfortable operating from big picture to daily publishing.</li>\n<li>Proficiency with analytics tools and social media management platforms.</li>\n<li>Experience collaborating cross-functionally and managing agency or partner relationships.</li>\n<li>Deep curiosity about crypto, fintech, and the future of financial technology.</li>\n</ul>","enriched_at":1779408279700}],"category_normalised":[{"category":"engineering","count":3},{"category":"operations","count":1},{"category":"marketing","count":1}],"velocity":{"weeks":[{"week_start":"2026-05-18","count":1},{"week_start":"2026-06-08","count":1},{"week_start":"2026-06-15","count":3}],"trend":"stable","wow_pct":200},"momentum":{"recent_14d":4,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":5,"industry_total":5,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.299,"skill_weighted_score":0,"top_exposed_titles":[],"top_exposed_skills":[]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":4,"share_pct":80},{"region":"Unknown","count":1,"share_pct":20}],"emerging":[{"region":"United States","recent_30d":4,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":0,"exec_prior_90d_avg":0,"exec_growth_pct":0,"notable_exec_hires":[]},"posting_dynamics":{"median_days_open":null,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":38}}}}