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Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.</p>\n<p>Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>We&#39;re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p>\n<p><strong>ROLE OVERVIEW</strong></p>\n<p>Benchling is building a world-class Professional Services team to drive implementations for our rapidly expanding customer base. Implementation Managers work with our customers, from small Biotech startups to the largest BioPharmas in the world to develop a deep understanding of their R&amp;D Processes, and roll out solutions that transform how their research teams work together.</p>\n<p>To be successful in this role, you will leverage your scientific background, project management skills, and product expertise to drive successful implementations of the Benchling platform. You will work hand in hand with the research scientists at our customers, and teams throughout Benchling to implement our solutions, and ensure our customers are successful.</p>\n<p>Implementation Managers lead all aspects of customer rollouts from requirements analysis and solution design, to configurations, testing, training, and onboarding users onto the system.</p>\n<p><strong>RESPONSIBILITIES</strong></p>\n<ul>\n<li>Manage initial rollouts for new Benchling customers as well as expansion projects with new teams or for new processes at existing customers.</li>\n<li>Own implementation success from project kickoff to go-live, leveraging strong project management skills, scientific expertise, and deep product knowledge.</li>\n<li>Build and execute detailed project plans, own project activities, work with other team members to execute on project deliverables to ensure on time, on budget, high quality deployments.</li>\n<li>Understand customers&#39; scientific workflows and determine how Benchling can best be leveraged to meet their key business needs.</li>\n<li>Lead requirements and design workshops, perform data modeling &amp; application configuration, develop test plans and guide UAT execution, train and onboard users.</li>\n<li>Act as a trusted advisor for customers, guiding them through the implementation ensuring they leverage and apply Benchling Best Practices.</li>\n<li>Understand and document customer pain points, advocate for them internally to influence product changes.</li>\n<li>Develop and optimize enterprise training programs including written and video collateral.</li>\n<li>Identify and work with sales on opportunities for account expansion post go-live.</li>\n</ul>\n<p><strong>QUALIFICATIONS</strong></p>\n<ul>\n<li>Degree in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering or a related field. Advanced degrees preferred.</li>\n<li>At least 2 years of experience in a lab or research setting. You must be able to empathize with scientists and quickly understand complicated scientific concepts.</li>\n<li>Strong communication skills. You must be able to quickly and effectively connect with a range of stakeholders, including scientists, IT project leads, and executives.</li>\n<li>Self-starter with the ability to be successful in a startup environment.</li>\n<li>Curious, creative, and tenacious. You should be excited to collaborate with customers and other Benchling teammates as a thought partner.</li>\n<li>Ability to travel up to 25% based on customer and project needs.</li>\n</ul>\n<p><strong>Bonus if you have:</strong></p>\n<ul>\n<li>Experience using Benchling, especially if you’ve been a Benchling administrator.</li>\n<li>Software Implementation experience, preferably with a SaaS software company.</li>\n</ul>\n<p><strong>HOW WE WORK</strong></p>\n<p>We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p>\n<p>Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","enriched_at":1793536687129},{"id":"job_13ad94ba-0a2","title":"Head of Solution Consulting R&D / Field CSO","source_url":"https://jobs.ashbyhq.com/benchling/124334f8-f9c1-4273-bb12-2eca062ec0bf","location":"Zurich","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows.</p>\n<p>Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma. We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p>\n<p>WHY THIS ROLE, WHY NOW R&amp;D leaders trust people who have done the science. More than half of the world&#39;s top 50 biopharma companies already use Benchling, and many of the most important are in Europe. Our ambition is 10x faster science, from idea to first dose. With Science Foundries, launched at Benchtalk 2026, agents and scientists run entire R&amp;D workflows together, so a three-person team can have the productive capacity of thirty.</p>\n<p>In a senior R&amp;D role, you can change how one organisation does science. As our Field CSO, you&#39;ll take one question to R&amp;D organisations across EMEA: how do we get from idea to first dose 10x faster?</p>\n<p>ROLE OVERVIEW You&#39;ll lead our EMEA R&amp;D Solution Consulting organisation: a team of 12, with two first-line leaders covering our Enterprise and Strategic segments, plus occasional support for APAC deals. You&#39;ll be the scientific counterpart to our General Manager, EMEA, and work alongside our Field CTO. They lead on IT, data science and architecture; you lead on the scientists and how their work changes.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Be the scientific voice in the room. Brief the GM and account teams before key meetings, then join them as a peer to the CSOs and Heads of R&amp;D across the table. Act as senior sponsor on our largest EMEA opportunities, and use account-team introductions to open new R&amp;D relationships.</li>\n<li>Lead the 10x conversation. Turn Benchling&#39;s vision, from AI agents to Science Foundries, into a credible plan R&amp;D leaders can act on, including how their scientists move onto Benchling and what changes in the lab.</li>\n<li>Lead and develop two first-line leaders and their team of 10. Provide in-region leadership continuity, set the scientific bar for every customer engagement, and build a succession plan as the team grows.</li>\n<li>Shape EMEA strategy and the roadmap. Decide with sales leadership where to focus the team&#39;s expertise, and bring patterns from the field back to Product, Marketing and global Solution Consulting.</li>\n</ul>\n<p>HOW WE&#39;LL MEASURE SUCCESS This is a commercial role with a scientific core. We&#39;ll look at EMEA revenue growth and influenced pipeline, technical win rate, forecast accuracy on the technical side of deals, regional ownership of our largest R&amp;D relationships, and the strength of your leadership bench.</p>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>Substantial hands-on R&amp;D experience in biotech or pharma, with a PhD or equivalent scientific depth. You&#39;ve run experiments, led programmes and know how large R&amp;D organisations make decisions and adopt change.</li>\n<li>A record of driving change, from adopting new technologies to rethinking how your teams work, and clear views on how AI will change R&amp;D.</li>\n<li>Experience leading through other managers, and executive presence with VPs, Heads of R&amp;D and C-level leaders.</li>\n<li>Commercial ambition and a growth mindset. We&#39;ll teach you how software is sold. We can&#39;t teach how a large R&amp;D organisation works from the inside, and that&#39;s what you bring.</li>\n<li>Readiness for a field role: frequent on-site time with the largest pharma and biotech companies across EMEA, plus US travel three to four times a year for team offsites and our global sales kickoff.</li>\n<li>Fluency in English; German or French is a plus.</li>\n</ul>\n<p>NICE TO HAVE</p>\n<ul>\n<li>Experience with Benchling or a comparable R&amp;D platform (ELN, LIMS or R&amp;D data platform), including leading its evaluation or rollout</li>\n<li>Customer-facing scientific, internal consulting, or CRO/CDMO programme leadership roles</li>\n<li>Presales or solution consulting experience</li>\n</ul>\n<p>HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p>","enriched_at":1793536662790},{"id":"job_003ae0cb-956","title":"Head of Solution Consulting R&D / Field CSO","source_url":"https://jobs.ashbyhq.com/benchling/dba61561-2c79-4764-a7e3-3d233ffb457c","location":"London, England","job_type":"full-time","experience_level":"executive","work_arrangement":"hybrid","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.</p>\n<p>Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>We&#39;re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p>\n<p>WHY THIS ROLE, WHY NOW R&amp;D leaders trust people who have done the science. More than half of the world&#39;s top 50 biopharma companies already use Benchling, and many of the most important are in Europe. Our ambition is 10x faster science, from idea to first dose. With Science Foundries, launched at Benchtalk 2026, agents and scientists run entire R&amp;D workflows together, so a three-person team can have the productive capacity of thirty.</p>\n<p>In a senior R&amp;D role, you can change how one organisation does science. As our Field CSO, you&#39;ll take one question to R&amp;D organisations across EMEA: how do we get from idea to first dose 10x faster?</p>\n<p>ROLE OVERVIEW You&#39;ll lead our EMEA R&amp;D Solution Consulting organisation: a team of 12, with two first-line leaders covering our Enterprise and Strategic segments, plus occasional support for APAC deals. You&#39;ll be the scientific counterpart to our General Manager, EMEA, and work alongside our Field CTO. They lead on IT, data science and architecture; you lead on the scientists and how their work changes.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Be the scientific voice in the room. Brief the GM and account teams before key meetings, then join them as a peer to the CSOs and Heads of R&amp;D across the table. Act as senior sponsor on our largest EMEA opportunities, and use account-team introductions to open new R&amp;D relationships.</li>\n<li>Lead the 10x conversation. Turn Benchling&#39;s vision, from AI agents to Science Foundries, into a credible plan R&amp;D leaders can act on, including how their scientists move onto Benchling and what changes in the lab.</li>\n<li>Lead and develop two first-line leaders and their team of 10. Provide in-region leadership continuity, set the scientific bar for every customer engagement, and build a succession plan as the team grows.</li>\n<li>Shape EMEA strategy and the roadmap. Decide with sales leadership where to focus the team&#39;s expertise, and bring patterns from the field back to Product, Marketing and global Solution Consulting.</li>\n</ul>\n<p>HOW WE&#39;LL MEASURE SUCCESS This is a commercial role with a scientific core. We&#39;ll look at EMEA revenue growth and influenced pipeline, technical win rate, forecast accuracy on the technical side of deals, regional ownership of our largest R&amp;D relationships, and the strength of your leadership bench.</p>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>Substantial hands-on R&amp;D experience in biotech or pharma, with a PhD or equivalent scientific depth. You&#39;ve run experiments, led programmes and know how large R&amp;D organisations make decisions and adopt change.</li>\n<li>A record of driving change, from adopting new technologies to rethinking how your teams work, and clear views on how AI will change R&amp;D.</li>\n<li>Experience leading through other managers, and executive presence with VPs, Heads of R&amp;D and C-level leaders.</li>\n<li>Commercial ambition and a growth mindset. We&#39;ll teach you how software is sold. We can&#39;t teach how a large R&amp;D organisation works from the inside, and that&#39;s what you bring.</li>\n<li>Readiness for a field role: frequent on-site time with the largest pharma and biotech companies across EMEA, plus US travel three to four times a year for team offsites and our global sales kickoff.</li>\n<li>Fluency in English; German or French is a plus.</li>\n</ul>\n<p>NICE TO HAVE</p>\n<ul>\n<li>Experience with Benchling or a comparable R&amp;D platform (ELN, LIMS or R&amp;D data platform), including leading its evaluation or rollout</li>\n<li>Customer-facing scientific, internal consulting, or CRO/CDMO programme leadership roles</li>\n<li>Presales or solution consulting experience</li>\n</ul>\n<p>HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p>","enriched_at":1793536632664},{"id":"job_fec94242-979","title":"Solution Consultant - Business Value","source_url":"https://jobs.ashbyhq.com/benchling/f353b4e0-05d7-4876-b95f-47e8af9b927c","location":"San Francisco, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows.</p>\n<p>Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p>\n<p>ROLE OVERVIEW The Solution Consultant - Business Value (SCBV) ensures that Benchling’s top customers get a solution that meets their needs precisely and delivers value aligned to the customer&#39;s business priorities. Their primary focus will be to engage with customers and executives to help articulate the tangible, strategic, and financial impact that Benchling can deliver to their organizations. SCBV deliverables will ultimately drive the customer’s decision on whether or not Benchling is selected as their solution.</p>\n<p>SCBVs will have a strong executive presence and must have prior successful executive interaction. They are particularly adept at combining an in-depth understanding of the scientific and technical challenges with a customer’s business needs to define a tailored solution and the specific benefits of adopting Benchling across the organization. Often the use cases will be new, variable, and complex, and will require creativity in developing new solutions, business cases, and ways of engaging.</p>\n<p>SCBVs are also responsible for defining the value journey of our customers in partnership with cross functional stakeholders in sales, solutions consulting, professional services, and customer success. This encompasses both enabling teams on value frameworks as well as developing tools and reusable assets.</p>\n<p>In addition, SCBVs stay informed about industry trends, competitive landscape, and emerging technologies.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Drive growth in our enterprise and strategic customers by leading solution &amp; value assessments during the sales process:</li>\n<li>Coordinate cross functional teams (sales, solutions consulting, product, and professional services) to execute assessments with speed and quality.</li>\n<li>Build a deep understanding of the customer’s business needs through meticulous discovery and creatively adapt assessment framework to meet customer’s decision process</li>\n<li>Create and present executive-level deliverables that capture current state analysis and future state recommendations using leading practices and bridging customer challenges to Benchling capabilities and identified value</li>\n<li>Maintain open, proactive communication and documentation of engagement progress, meetings, deliverables, stakeholders, and key decisions.</li>\n<li>Develop methodologies to quantify strategic, operational, and financial metrics for customers and use these metrics to clearly demonstrate the measurable value Benchling delivers</li>\n<li>Create reusable assets to drive the adoption of Benchling’s value framework in the end-to-end customer journey in partnership with cross functional stakeholders (solutions consulting, professional services, and customer success)</li>\n<li>Provide thought leadership about industry trends, competitive landscape, and emerging technologies. Use this knowledge to effectively position Benchling and identify opportunities for differentiation.</li>\n<li>Share insights and feedback from customer interactions to the product and marketing teams to help refine Benchling&#39;s offerings and messaging.</li>\n</ul>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>It is highly preferred that candidates have 4-7 years experience in a scientific domain - particularly biologics, industrial biotech, or early/late development.</li>\n<li>Ideal candidates will have a Masters or PhD in a scientific field or work experience that gives them exposure to scientific fields.</li>\n<li>Outstanding ability to convey value proposition and insights drawing from prior industry experience and in-depth knowledge of Benchling products and use cases</li>\n<li>Experience creating written deliverables that assess current state, propose a future state solution, outline the value/case for change, and a roadmap to deliver on the case for change.</li>\n<li>Effective at cross-functional leadership. Many subject matter experts contribute to assessments, roadmaps, architectures, and proposals and this person needs to provide leadership that sets everyone up for success.</li>\n<li>Strong executive presence and the ability to quickly establish credibility and trust with senior business leaders as well as internal stakeholders</li>\n<li>Dynamic, empathetic and flexible in communication and work styles depending on context and in multi-cultural teams and engagements</li>\n<li>Willingness to travel to customer sites 25-30% of the time</li>\n</ul>\n<p>HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p>\n<p>Benchling welcomes everyone. We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.</p>","enriched_at":1793536603938},{"id":"job_b481a287-f1e","title":"Account Manager - EMEA","source_url":"https://jobs.ashbyhq.com/benchling/714ea82b-2255-4ce1-abf0-800a5be460b5","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role.</p>\n<p>ROLE OVERVIEW Benchling believes in putting our customers at the center of everything we do. We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live. We take pride in our world-class renewal rates, and Account Management is an essential part of this equation.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Build and maintain productive relationships with key stakeholders across Scientific and IT functional areas including customer champions and economic buyers</li>\n<li>Experience managing complex customers with highly technical implementations</li>\n<li>Utilize customer engagement models throughout the lifetime customer journey to ensure customer satisfaction, governance, expansion opportunity in order to maximize value</li>\n<li>Use strong processes and systems are in place so that trends in customer contraction and churn are identified early, communicated with the appropriate audience, and appropriate follow-up action is taken</li>\n<li>Manage the renewal experience, identify and define client challenges or new scientific business case opportunities aligned with the customers’ objectives and vision with support from the extended Benchling team to client success and avoid contraction/churn</li>\n<li>Experience negotiating upwards of $100,000 in ARR for renewals and expansions in collaboration with sales to drive accurate forecasting around adoption, expansion and retention</li>\n</ul>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>BS or M.Sc. in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or experience working in the Life Sciences field</li>\n<li>2+ years of Account management, Customer Success, Renewal Management, Sales, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders</li>\n<li>2+ years commercial experience in negotiations utilizing skills to handle contract discussions and ensure favorable outcomes for both the customer and the company</li>\n<li>An understanding of Life Sciences R&amp;D processes and scientific concepts is preferred</li>\n<li>Demonstrated ability to immediately interface and build trust with Scientists, as well as Director &amp; VP Level Business and IT leaders in top Biotech and Pharma companies</li>\n<li>Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences</li>\n<li>Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment</li>\n<li>Ability to travel 10-20% based on customer needs</li>\n</ul>","enriched_at":1793536054058},{"id":"job_59c5f5f6-9a1","title":"Account Manager - EMEA","source_url":"https://jobs.ashbyhq.com/benchling/ad3970dc-1dc5-4cb7-b0f0-2adcfeda19ce","location":"Zurich","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.</p>\n<p>Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role.</p>\n<p>ROLE OVERVIEW Benchling believes in putting our customers at the center of everything we do. We strive to provide an exceptional experience for our customers and our users from the first touchpoint, through our implementations, and once they are live. We take pride in our world-class renewal rates, and Account Management is an essential part of this equation.</p>\n<p>To keep up with our rapidly expanding growth, we have a team of seasoned Account Managers with experience in Life Sciences, who can help grow the organization, develop our processes, and drive execution. Our Account Manager team works alongside our Professional Services, Product, Sales and technical teams to help our most strategic customers enhance the value of their Benchling investments.</p>\n<p>Account Managers will engage regularly and strategize directly with our customers to ensure long term value. Alongside the client, they will develop strategies and tactics to understand the health of the client, own renewal negotiations and execution and drive expansion of success packages. Through regular engagements with the clients, Account Managers will identify clients who can benefit from a product or technical subject matter expert related to areas of improvement, and direct them to the approapriate team to drive progress on customer initiatives.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Build and maintain productive relationships with key stakeholders across Scientific and IT functional areas including customer champions and economic buyers</li>\n<li>Experience managing complex customers with highly technical implementations</li>\n<li>Utilize customer engagement models throughout the lifetime customer journey to ensure customer satisfaction, governance, expansion opportunity in order to maximize value</li>\n<li>Use strong processes and systems are in place so that trends in customer contraction and churn are identified early, communicated with the appropriate audience, and appropriate follow-up action is taken</li>\n<li>Manage the renewal experience,identify and define client challenges or new scientific business case opportunities aligned with the customers’ objectives and vision with support from the extended Benchling team to client success and avoid contraction/churn</li>\n<li>Experience negotiating upwards of $100,000 in ARR for renewals and expansions in collaboration with sales to drive accurate forecasting around adoption, expansion and retention</li>\n</ul>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>BS or M.Sc. in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or experience working in the Life Sciences field</li>\n<li>2+ years of Account management, Customer Success, Renewal Management, Sales, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders</li>\n<li>2+ years commercial experience in negotiations utilizing skills to handle contract discussions and ensure favorable outcomes for both the customer and the company</li>\n<li>An understanding of Life Sciences R&amp;D processes and scientific concepts is preferred. Demonstrated ability to immediately interface and build trust with Scientists, as well as Director &amp; VP Level Business and IT leaders in top Biotech and Pharma companies</li>\n<li>Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences</li>\n<li>Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment</li>\n<li>Ability to travel 10-20% based on customer needs</li>\n</ul>","enriched_at":1793536035942},{"id":"job_b29e6ddb-bb1","title":"Corporate Accounting Manager","source_url":"https://jobs.ashbyhq.com/benchling/3b262872-9816-4160-b11e-c8082178943e","location":"San Francisco, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Finance","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>We’re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day. As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role.</p>\n<p>We are looking for a Corporate Accounting Manager to take full ownership of employee-compensation accounting at Benchling, including payroll, commissions and bonuses, stock-based compensation and equity, and employee benefits. This leader will be accountable end to end for these areas: an accurate and timely close, strong controls and documentation, and the operational improvements that make these processes scalable as the Company grows.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Employee Compensation Accounting: Own payroll accounting and the payroll close process end to end in partnership with Payroll and HR, and drive operational efficiencies in the related processes.</li>\n<li>Review commission, bonus, sign-on, and retention accounting, including accruals, prepaid and deferred balances, and rollforwards; apply commission capitalization guidance (ASC 340-40) where applicable.</li>\n<li>Own stock-based compensation and equity accounting under ASC 718: review SBC entries and equity rollforwards, and draft and maintain the equity footnote disclosures and supporting accounting memos.</li>\n<li>Review benefits and other employee-related accounting, including worker’s compensation, health benefits, leaves, PTO, and 401(k) liabilities.</li>\n<li>Own the 409A valuation process and international pension coordination.</li>\n<li>Lead equity administration and compensation-system projects, such as the commission ASC 340 waterfall system adoption.</li>\n</ul>\n<p><strong>Financial Close, Controls, and Audit</strong></p>\n<ul>\n<li>Review payroll and compensation journal entries, balance sheet reconciliations, and GL account and financial statement flux analyses, communicating the activity and drivers behind each compensation-related account.</li>\n<li>Apply strong GAAP and financial statement acumen to identify and propose accounting treatment for standard and non-standard compensation transactions, working with Technical Accounting on new or material matters.</li>\n<li>Design, document, and maintain internal controls over payroll, bonus, SBC, and benefits in accordance with Sarbanes-Oxley.</li>\n<li>Manage internal and external inquiries and prepare audit support for owned areas to successfully execute quarterly and annual financial statement audits.</li>\n</ul>\n<p><strong>Systems, Process Improvement, and Automation</strong></p>\n<ul>\n<li>Continuously improve the close task list, close calendar, and team close performance for the areas you own, reviewing how run-the-operation work gets done and solving operational inefficiencies at scale rather than simply getting the job done.</li>\n<li>Partner with the AI &amp; Automation function and use AI tools to streamline compensation accounting workflows, document repeatable processes, and make better use of the systems we already have.</li>\n<li>Develop and maintain policies, procedures, and best practices that strengthen controls and team performance.</li>\n</ul>\n<p><strong>Leadership and Collaboration</strong></p>\n<ul>\n<li>Lead, coach, mentor, and train the team member(s) preparing payroll and compensation entries: set clear expectations and review standards, delegate effectively, and take an active interest in their career and development.</li>\n<li>Partner with cross-functional teams within and outside of Finance, including Payroll, HR, Legal, Strategic Finance, and external auditors and vendors, to keep current on business priorities and build collaborative relationships.</li>\n<li>Cross-train with fellow managers on other Corporate Accounting areas to build depth of coverage and process resilience across the team.</li>\n<li>Own your area end to end with independent judgment, escalating to the Head of Corporate Accounting by exception.</li>\n<li>Lead or assist on special projects as needed (e.g., process memos, compliance filings, systems implementations).</li>\n<li>Ensure that all activities related to this position are accomplished in an ethical, prudent, and secure manner, particularly given the confidential nature of compensation data.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n<li>5+ years of related work experience. Big 4 or large regional public accounting firm experience is required, and at least 1 year of hands-on experience in a people manager or team lead role.</li>\n<li>Strong working knowledge of US GAAP as it applies to compensation, including stock-based compensation (ASC 718), commissions and bonuses, and payroll-related accruals.</li>\n<li>Hands-on experience with payroll, commission, and bonus accounting, with the ability to own the process end to end.</li>\n<li>Strong MS Office Suite skills, including intermediate to advanced Excel (VLOOKUP, IF functions, pivot tables, etc.).</li>\n<li>Analytical, skeptical, and curious; able to identify and report relevant risks and issues to management for timely and appropriate resolution.</li>\n<li>Excellent organizational skills and attention to detail; proactively prioritizes tasks to meet deadlines and manages multiple projects in a fast-paced environment.</li>\n<li>Highly organized and self-directed; drives issues and projects to resolution, follows through until they are closed, and clearly communicates and documents outcomes for leadership.</li>\n<li>Concise and effective communicator with teammates, various levels of leadership, and external contacts; able to explain accounting topics clearly and logically.</li>\n<li>Reliability with a strong work ethic, maturity, and professionalism to handle confidential data.</li>\n</ul>\n<p><strong>Nice to haves:</strong></p>\n<ul>\n<li>Prior experience at a SaaS and/or public company.</li>\n<li>CPA license.</li>\n<li>Experience with equity administration platforms (e.g., Carta), 409A valuations, and international pension or benefits accounting.</li>\n<li>Experience with commission management tools and ASC 340-40 capitalization.</li>\n<li>Proficiency using NetSuite with multi-entity and multi-currency, and experience with close management tools (e.g., Numeric or FloQast).</li>\n<li>AI fluency: comfort using AI tools (e.g., Claude, Gemini) to improve productivity, analyze data, and streamline accounting workflows.</li>\n</ul>","enriched_at":1793536016626},{"id":"job_3bec1d90-413","title":"Solution Consultant - R&D","source_url":"https://jobs.ashbyhq.com/benchling/e8ded637-23ba-454a-8d74-e08e07235673","location":"London, England","job_type":"full-time","experience_level":"senior","work_arrangement":"remote","category":"Sales","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.</p>\n<p>Benchling Solution Consultants (SC) are the primary solution leads with Benchling’s largest customers and prospects. Their solutions are deployed into complex enterprise IT environments, interfacing with other vendor solutions, lab instruments, and legacy applications. This is a highly visible role that partners with both external and internal teams to develop the optimal solutions that drive the most value for our customers.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Effectively partner with account executives, SC peers, and leadership to create account and deal strategies that lead to selection, planning out customer engagements that lead to compelling solutions.</li>\n<li>Manage organised discoveries to uncover customer needs and requirements that relate to decision criteria and key business issues.</li>\n<li>Craft solutions based on Benchling capabilities, industry best practices and standard R&amp;D functions, with data models and processes that map to the customer or prospects&#39; science and that fit into their current technology landscape.</li>\n<li>Present and demonstrate the solution in a persuasive way based on key messages, decision criteria, and key business issues. Manage customer questions and objections and resolve concerns.</li>\n<li>Engage with product management to provide insight into prospect and customer needs and industry trends.</li>\n</ul>\n<p>Qualifications:</p>\n<ul>\n<li>Master’s in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering, Biochemistry, Chemistry or similar Life Science field, with a minimum of 4 years of work experience, ideally customer facing.</li>\n<li>Experience with scientific/informatics software such as LIMS, ELN, or others preferred.</li>\n<li>Fluency in English. Fluency in German or French is a plus.</li>\n</ul>","enriched_at":1793529174348},{"id":"job_82f566d4-0a2","title":"Software Engineer, Platform (Developer Experience)","source_url":"https://jobs.ashbyhq.com/benchling/a338cb38-bf43-40dd-9fbf-dc9205b30bb1","location":"Boston, Massachusetts","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Engineering","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done.</p>\n<p>Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>We&#39;re building an AI scientist for our customers. We can’t do that if we haven’t built the muscle ourselves. AI fluency is the foundation we build on; it&#39;s core to how we work, and we&#39;re committed to helping every new hire integrate it into their day-to-day.</p>\n<p>As part of our interview process, you&#39;ll complete a brief AI-focused exercise or discussion so we can understand how you think about and use AI to drive impact in your role. Feel free to reference any tools, platforms, or workflows you use today.</p>\n<p>ROLE OVERVIEW Developer Experience is a crucial function that empowers our engineers to excel in their craft. As a technical leader in the Platform pillar, you’ll work on the Developer Productivity team to create tools and frameworks that enhance developer experience and drive AI enablement and adoption across the Build org. Your success will enable our engineering teams to efficiently deliver high quality products. By understanding the unique challenges developers face and crafting solutions to remove engineering friction, you&#39;ll play a key role in driving innovation and fulfilling Benchling’s mission.</p>\n<p>RESPONSIBILITIES</p>\n<ul>\n<li>Enhance the BFF layer between our client and backend APIs, allowing us to ship changes frequently with high confidence.</li>\n<li>Build and implement tooling for efficient, frictionless development, testing, and packaging for production release.</li>\n<li>Iterate on developer experience improvements using qualitative and quantitative feedback.</li>\n<li>Implement feedback loops that integrate quality into software development workflows.</li>\n<li>Champion effective engineering and operational patterns across the Engineering org.</li>\n<li>Collaborate with cross-functional teams to address challenges in engineering workflows that impact developer happiness and productivity.</li>\n<li>Work closely with product managers, designers, and peers in engineering to make Benchling a delightful place to develop software.</li>\n<li>Help rapidly scale our product and team. As a member of the engineering team, you&#39;ll be an integral part of how we mature our tooling, best practices, engineering processes, and hiring.</li>\n</ul>\n<p>QUALIFICATIONS</p>\n<ul>\n<li>You have 4+ years of experience in software engineering.</li>\n<li>Build tools and software with a product-first approach. You ship code quickly and care about the real world impact of your code.</li>\n<li>Expertise with at least one web framework, preferably node or python.</li>\n<li>Have strong abilities in problem solving and iterating on feedback.</li>\n<li>Enjoy ownership and building key pieces of product.</li>\n<li>Have empathy for your customers and curiosity about their challenges.</li>\n<li>Experience with GraphQL preferred.</li>\n<li>Are interested in learning more about life science (prior knowledge is not required; desire to learn is a must).</li>\n<li>Clear and effective communicator, especially in cross-functional settings</li>\n</ul>\n<p>HOW WE WORK We offer a flexible hybrid work arrangement that prioritizes in-office collaboration. Employees are expected to be on-site 3 days per week (Monday, Tuesday, and Thursday).</p>","enriched_at":1793529158603},{"id":"job_cb57b02b-0c4","title":"Customer Success Manager","source_url":"https://jobs.ashbyhq.com/benchling/ce76248e-0453-49a5-8f92-27ffec0392b8","location":"San Francisco, California","job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Customer Service","description":"<p>We are rebuilding biotech for the AI era. When a breakthrough is delayed, the world waits. Getting a molecule from discovery to patients, or a crop from lab to field, involves thousands of slow, manual, disconnected steps. AI has the potential to change this, compressing decades of R&amp;D work into years. But that only happens when clean, structured scientific data and AI are built into how science gets done. Benchling is the AI platform for biotech R&amp;D. Scientists use Benchling to design experiments, capture structured data, and run AI agents and models directly in their workflows. Over 200,000 scientists around the world trust Benchling to power their most important work, from academic labs to Sanofi, Moderna, and more than half of the world&#39;s top 50 biopharma.</p>\n<p>As a Customer Success Manager, you will be part of a team that works alongside Professional Services, Product, and Sales teams to help customers enhance the value of their Benchling investments. You will dive deep into customer usage data to uncover patterns, opportunities, and risks, and create and execute product telemetry programs that keep customers one step ahead.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Turn Data into Customer Wins: Dive deep into customer usage data to uncover patterns, opportunities, and risks. Create and execute product telemetry programs that keep customers one step ahead, boosting adoption, value realization, and achieving business objectives.</li>\n<li>Build Deep Expertise in Benchling &amp; Science: Become the go-to advisor on the Benchling platform , know its features, AI capabilities, value drivers, and best practices. Get to know our customers’ science, industry trends, and big goals. Use this expertise to guide customers toward key outcomes and maximize their success.</li>\n<li>Partner for Impact: Collaborate with Sales, Product, and Professional Services to craft winning customer strategies, tackle challenges, and champion customer success. Drive projects like customer journey mapping and voice-of-customer feedback to make every interaction unforgettable. Own and deliver Executive Business Reviews (EBRs) that showcase value realization, deployment health, customer maturity, and alignment to Benchling&#39;s product roadmap.</li>\n<li>Create Engagement That Sticks: Design, test, and launch adoption campaigns that boost customer adoption, value, and retention. Drive deployment health checks, adoption plans, exciting new feature campaigns, digital maturity programs, and more.</li>\n<li>Own Your Expertise: Over time, carve out your niche in specific Benchling product modules, research verticals (e.g., biologics, process development, etc.), or industry areas. Deliver insights that help customers achieve their biggest wins.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>BS or M.Sc in Biology, Molecular Biology, Genetics, Biotechnology, Bioengineering or similar Life Science field, OR 2+ years work experience with Life Sciences or Healthcare companies, ideally in a lab or research setting</li>\n<li>4+ years of Customer Success, Professional Services, or Consulting experience in a SaaS software environment with the ability to forge relationships with users, decision makers, and influential stakeholders</li>\n<li>Strong analytical skills with experience leveraging data insights to drive decision-making, diagnose customer deployment health, and develop targeted adoption strategies.</li>\n<li>Strong project management skills and the ability to influence without authority, hands on implementation experience preferred.</li>\n<li>Excellent communication skills, able to communicate confidently and concisely in verbal, written and presentation formats to all types of audiences</li>\n<li>Self-motivated, independent, adaptable, and can thrive in a fast-paced startup environment</li>\n<li>Ability to travel 20-30% based on customer needs</li>\n</ul>","enriched_at":1793529133450}],"category_normalised":[{"category":"sales","count":18},{"category":"engineering","count":9},{"category":"customer service","count":9},{"category":"product management","count":6},{"category":"finance","count":3},{"category":"consulting","count":3},{"category":"operations","count":1}],"velocity":{"weeks":[{"week_start":"2026-10-19","count":24},{"week_start":"2026-10-26","count":25}],"trend":"stable","wow_pct":4},"momentum":{"recent_14d":49,"prior_14d":0,"growth_pct":0,"classification":"stable"},"salary_vs_industry":{"company_median":180500,"industry_median":null,"percentile":null,"sample_size":34,"by_region":[{"region":"United States","company_median":180500,"industry_median":null,"sample":34}],"transparency_pct":69,"industry_transparency_pct":0,"transparency_warning":false},"market_share":{"company_jobs":49,"industry_total":49,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.247,"skill_weighted_score":0.29,"top_exposed_titles":[{"title":"Software Engineer, Platform (Developer Experience)","count":2,"score":0.288},{"title":"SMB Account Executive","count":2,"score":0.173},{"title":"Enterprise Account Executive","count":2,"score":0.043},{"title":"Account Manager - EMEA","count":2,"score":0.173}],"top_exposed_skills":[{"skill":"Product Management","count":4,"score":0.32},{"skill":"Data Modeling","count":3,"score":0.309},{"skill":"Communication Skills","count":4,"score":0.305},{"skill":"Project Management","count":4,"score":0.291},{"skill":"Biotech","count":3,"score":0.288},{"skill":"Software Engineering","count":3,"score":0.288},{"skill":"Customer Success","count":4,"score":0.285},{"skill":"Artificial Intelligence","count":5,"score":0.284},{"skill":"B2B SaaS","count":5,"score":0.283},{"skill":"Python","count":8,"score":0.272}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"United States","count":38,"share_pct":77.6},{"region":"EMEA Other","count":6,"share_pct":12.2},{"region":"United Kingdom","count":5,"share_pct":10.2}],"emerging":[{"region":"United States","recent_30d":38,"prior_30d":0,"growth_pct":100},{"region":"EMEA Other","recent_30d":6,"prior_30d":0,"growth_pct":100},{"region":"United Kingdom","recent_30d":5,"prior_30d":0,"growth_pct":100}],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":5,"exec_prior_90d_avg":0,"exec_growth_pct":100,"notable_exec_hires":[{"title":"Head of Solution Consulting R&D / Field CSO","location":"Zurich","posted_at":"2026-11-01"},{"title":"Head of Solution Consulting R&D / Field CSO","location":"London, England","posted_at":"2026-11-01"},{"title":"Head of Professional Services, EMEA","location":"Zurich","posted_at":"2026-10-31"},{"title":"Head of Professional Services, EMEA","location":"London","posted_at":"2026-10-25"},{"title":"Head of Procurement","location":"San Francisco, CA","posted_at":"2026-10-25"}]},"posting_dynamics":{"median_days_open":7,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":9}}}}