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Insurance Product Implementation","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Risk---Proposition-Platform--Principal_JR-70585","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"IT","description":"<p>Innovate and shape what comes next at AIA. As a Senior Manager, you will lead the delivery and continuous enhancement of technology solutions supporting Insurance Product Implementation, Campaign Implementation, Healthcare &amp; Wellness initiatives, Risk, and strategic proposition-related projects.</p>\n<p><strong>Project Delivery, Business Analysis &amp; Implementation (80%)</strong></p>\n<ul>\n<li>Manage end-to-end delivery of projects, including Insurance Product Implementation, Campaign Implementation, Healthcare &amp; Wellness initiatives, Risk, and strategic proposition projects.</li>\n<li>Coordinate activities across business users, development teams, vendors, and support teams.</li>\n<li>Own project scope, schedules, dependencies, risks, issues, action items, quality, and delivery outcomes.</li>\n<li>Engage stakeholders to understand business needs, objectives, customer outcomes, and operational challenges.</li>\n<li>Translate business requirements into functional and technical specifications, user stories, process flows, acceptance criteria, and solution documentation.</li>\n<li>Facilitate requirement workshops, process analysis, solution design discussions, walkthroughs, and decision alignment.</li>\n<li>Collaborate with architects, internal technology teams, development teams, and vendors to ensure solutions meet business objectives, regulatory and compliance requirements, security expectations, and enterprise standards.</li>\n<li>Lead and support testing activities, including test planning, UAT readiness, defect triage, deployment planning, production rollout, and post-implementation stabilization.</li>\n<li>Ensure project governance and delivery comply with TDA methodologies, controls, and standards.</li>\n<li>Communicate delivery status, key risks, mitigation plans, decisions, and recommendations to sponsors, steering committees, and senior business and technology stakeholders.</li>\n<li>Prepare management reports, steering committee materials, executive presentations, and delivery documentation.</li>\n<li>Drive adoption of AI-assisted practices across the SDLC.</li>\n<li>Use GitHub Copilot, enterprise LLM platforms, Copilot Studio, and internal AI agents to improve delivery productivity and solution quality.</li>\n</ul>\n<p><strong>Production Support, Technical Advice &amp; Continuous Improvement (20%)</strong></p>\n<ul>\n<li>Ensure reliable production operation of application systems and provide timely support to business users.</li>\n<li>Analyze technical and production issues and coordinate cost-effective resolution with support, development, infrastructure, and vendor teams.</li>\n<li>Provide technical advice, handle user enquiries, and coordinate incident, problem, and change activities.</li>\n<li>Support BAU enhancements and continuous improvement for proposition-related applications.</li>\n<li>Identify opportunities to improve service quality, operational efficiency, controls, resilience, and customer outcomes.</li>\n<li>Conduct research on emerging technology and prepare recommendations where relevant.</li>\n<li>Promote knowledge sharing, maintain support and solution documentation, and strengthen team capability.</li>\n</ul>\n<p><strong>Minimum Job Requirements:</strong></p>\n<ul>\n<li>Bachelor’s degree in Computer Science, Information Technology, Information Systems, Engineering, Business Information Systems, or a related discipline.</li>\n<li>At least 10 years of experience in information technology, including systems analysis, application development, project delivery, or application support, with demonstrated leadership responsibility.</li>\n<li>Proven experience managing initiatives through the full lifecycle, from requirements and solution design through testing, production rollout, and post-go-live support.</li>\n<li>Experience managing onshore and offshore delivery resources, vendors, and multiple concurrent priorities.</li>\n<li>Insurance or financial-services experience is strongly preferred; experience in product implementation, campaign management, Risk, customer engagement, healthcare, wellness, or proposition-related platforms is an advantage.</li>\n<li>Hands-on experience in AI implementation, AI-assisted software delivery, automation, or digital transformation is preferred.</li>\n<li>Experience in Agile, Waterfall, or hybrid delivery environments.</li>\n</ul>\n<p><strong>Technical Knowledge</strong></p>\n<ul>\n<li>Strong understanding of the Software Development Lifecycle, application support, change management, testing, release, and production-control practices.</li>\n<li>Good understanding of system integration, APIs, data flows, cloud platforms, DevOps, and enterprise application delivery.</li>\n<li>Exposure to GitHub Copilot, large language models, Copilot Studio, AI agents, or similar enterprise AI solutions.</li>\n<li>Working knowledge of data analysis and SQL for impact analysis, requirement validation, and issue investigation is an advantage.</li>\n</ul>\n<p><strong>Core Competencies</strong></p>\n<ul>\n<li>Strong business analysis, requirement management, project delivery, and stakeholder-management capabilities.</li>\n<li>Excellent leadership, facilitation, negotiation, communication, and presentation skills, including communication with senior executives and management committees.</li>\n<li>Strong analytical, problem-solving, decision-making, risk-management, and organizational skills.</li>\n<li>Ability to work effectively across business and technology teams and to manage multiple complex initiatives simultaneously.</li>\n<li>Customer-focused mindset, ownership, collaboration, and commitment to responsible innovation.</li>\n</ul>\n<p><strong>Language Requirements</strong></p>\n<ul>\n<li>Fluent in English and Cantonese, both spoken and written; proficiency in Mandarin is highly desirable.</li>\n</ul>","enriched_at":1791041851890},{"id":"job_7e65c6ad-f96","title":"Bancassurance Manager","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Business-Development--AIA---BEA-Partnership--Consultant--Manger-_JR-70571-2","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Sales","description":"<p>Create connections that move people and business forward at AIA, where your customer insight, commercial expertise, and ideas contribute to helping millions of people live Healthier, Longer, Better Lives.</p>\n<p>This role contributes to delivering reliable, thoughtful customer outcomes that create meaningful impact for customers and society. You will embed a customer-first mindset in all decisions and actions by understanding customer needs, taking end-to-end ownership to resolve issues, and collaborating across teams to enhance the customer journey.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Achieve business targets on ANP, case count, active branch, active sales staff, and various KPIs for designated branches/districts</li>\n<li>Provide ongoing training to bank frontline staff on products, sales techniques, prospecting, objection handling, and sales operations</li>\n<li>Support operations and application processing, and answer enquiries from bank frontline staff</li>\n<li>Build and maintain solid relationships with bank area heads, branch managers, and frontline staff</li>\n<li>Monitor sales momentum and provide targeted coaching to uplift sales productivity</li>\n<li>Communicate marketing and sales programs to bank frontline staff and ensure awareness and participation</li>\n<li>Execute compliance duties with regulatory requirements and company policies</li>\n<li>Organize localized bank sales events and attend bank sales activities</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>University graduate with at least 6 years of insurance sales experience, preferably with bank frontline experience</li>\n<li>Relevant experience in coaching and training bank sales staff on insurance is highly preferred</li>\n<li>Insurance Intermediaries Qualification Papers 1, 3 license is highly preferred</li>\n<li>Good spoken English and Chinese</li>\n<li>Good communication and interpersonal skills</li>\n<li>Self-motivated and able to work under pressure</li>\n<li>Obtain relevant licenses if involved in regulated activities</li>\n<li>Demonstrates a strong commitment to understanding and addressing customer needs</li>\n</ul>","enriched_at":1791041822625},{"id":"job_4bb98145-9f0","title":"Compliance Specialist","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Corporate-Compliance--Principal_JR-70602-1","location":"Hong Kong","job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>We are seeking a Compliance Specialist to support the Associate Director, Corporate Compliance and partner with other Compliance functional leads to ensure AIAHK &amp; Macau operates in accordance with the Group Policies and guidelines and local regulatory requirements.</p>\n<p>The successful candidate will drive the implementation of a fit-for-purpose compliance framework on regulatory compliance programs, including:</p>\n<ul>\n<li>Code of Conduct</li>\n<li>Regulatory Compliance Reporting and Governance</li>\n<li>Outsourcing</li>\n<li>FATCA, CRS and Gifts &amp; Entertainment (G&amp;E)</li>\n<li>Regulatory Compliance projects and regional initiatives as assigned from time to time (e.g. PIPL, cross-border data transfer and regional privacy programs)</li>\n</ul>\n<p>The role will also coordinate with other Compliance functional leads to manage compliance governance reporting, inclusive of compliance reports made to Boards and committees covered by AIAHK.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Act as a key Subject Matter Expert (SME) for CRS/FATCA and/or Outsourcing compliance and provide advice to business and functional stakeholders on applicable regulatory requirements, Group policies and internal standards.</li>\n<li>Support the implementation, maintenance and continuous enhancement of the CRS/FATCA and/or Outsourcing compliance frameworks, procedures, controls and governance arrangements.</li>\n<li>Provide compliance oversight and advice on due diligence, self-certification, account holder classification, reporting requirements and other implementation matters, and coordinate with relevant stakeholders to address identified issues.</li>\n<li>Monitor developments in CRS/FATCA requirements and support impact assessments and implementation of regulatory changes.</li>\n<li>Provide compliance advice on the assessment and ongoing oversight of outsourcing arrangements, including regulatory requirements, governance, risk assessment and applicable notification or reporting requirements.</li>\n<li>Support relevant governance forums and management reporting for CRS/FATCA and/or Outsourcing, including escalation and follow-up of material issues and remediation actions.</li>\n<li>Develop and maintain relevant guidelines, procedures, templates and training materials and conduct risk-based monitoring to assess compliance with applicable CRS/FATCA and/or Outsourcing requirements.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Proven experience as a compliance professional in a financial institution, with at least 6 years of relevant experience.</li>\n<li>Degree qualified, professional qualifications in accounting, audit or law highly regarded.</li>\n<li>Strong knowledge in Hong Kong and Macau insurance and pension related regulations, including practical experience in insurance operations.</li>\n<li>Possesses an analytical mindset with excellent organisational skills. Demonstrated applied knowledge in data analytics highly preferred.</li>\n<li>Outstanding communication and interpersonal abilities.</li>\n<li>Attention to detail.</li>\n<li>Demonstrated ability to influence peers and senior management on compliance risk issues.</li>\n</ul>","enriched_at":1791041806930},{"id":"job_0c648eaf-9a5","title":"Campaign Manager","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Campaign-Management--Consultant--Manager-_JR-70605","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":"hybrid","category":"Marketing","description":"<p>Create connections that move people and business forward at AIA, where your customer insight, commercial expertise, and ideas contribute to helping millions of people live Healthier, Longer, Better Lives.</p>\n<p>This hybrid role oversees and manages the execution of various campaign initiatives across multiple channels to ensure quality and timely implementation. The role holder optimises new business profitability and production growth, prepares campaign sales tools, and manages campaign appeals and enquiries.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Design and implement compelling offers for new and existing insurance products to drive business growth</li>\n<li>Drive innovation to continuously deliver new campaign ideas and strategies</li>\n<li>Conduct market research, competitor analysis, and customer insights using data analytics to identify innovative campaign opportunities</li>\n<li>Handle post-campaign follow-up activities, such as responding to enquiries from customers or internal stakeholders</li>\n<li>Collaborate with various stakeholders to drive the implementation and execution of campaign initiatives to meet business goals</li>\n<li>Participate in Product Implementation Taskforce and PGS meetings as needed</li>\n<li>Manage and handle campaign appeals through various channels</li>\n<li>Support ad-hoc projects and other duties as required</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>University degree with around 10-15 years of working experience in the insurance industry</li>\n<li>Immediate availability is highly preferred</li>\n<li>Relevant experience with campaign implementation and execution, campaign communication materials, handling enquiries, and in-depth knowledge of product development, operations, and system processes</li>\n<li>Ability to work under stress and tight timelines, with a passionate, high-motivation, and result-oriented approach</li>\n<li>Team player with positive attitude, good interpersonal and communication skills, and strong project management skills</li>\n</ul>","enriched_at":1791041787696},{"id":"job_f430c313-ef3","title":"Healthcare Strategy Lead","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Group-Office/Associate-Director--Group-Strategy--Healthcare_JR-70679","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>Build a healthier and more sustainable future for everyone.</p>\n<p>At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.</p>\n<p>Join us to shape what comes next, grow through new experiences and extend your impact across Asia.</p>\n<p><strong>About the Role</strong></p>\n<p>Lead on individual projects or initiatives to develop and evolve the Healthcare strategy of AIA and its business units.</p>\n<p><strong>Roles and Responsibilities:</strong></p>\n<ul>\n<li>Lead the identification and assessment of potential new value pools across the Healthcare ecosystem through rigorous market analysis, strategic insights, and data-driven recommendations</li>\n<li>Develop and refine Healthcare strategies aligned with AIA’s long-term strategic priorities and growth ambitions</li>\n<li>Assess and prioritize strategic initiatives and investment opportunities to maximize business impact and value creation</li>\n<li>Build robust business cases that support strategic decision-making, investment prioritization, and new Healthcare initiatives</li>\n<li>Lead strategic projects spanning Healthcare strategy development, commercial due diligence for transactions, partnerships, and new business ventures</li>\n<li>Partner closely with senior leaders in the strategy team to develop compelling strategic narratives, executive presentations, and Board-level materials</li>\n<li>Develop and maintain deep market intelligence on healthcare trends, competitive dynamics, customer needs, regulatory developments, and emerging business models</li>\n</ul>\n<p><strong>Minimum Job Requirements:</strong></p>\n<ul>\n<li>Bachelor’s degree required. Advanced Degree in Corporate Finance, Business Administration, Actuarial Science, Software Engineering, or related discipline preferred</li>\n<li>10+ years of experience in strategy consulting, corporate strategy, healthcare investment, health insurance, or other financial services</li>\n<li>Demonstrated track record of leading complex strategic initiatives and delivering measurable business impact at top-tier industry players or top management consultancy</li>\n<li>Deep knowledge of the healthcare ecosystem, including health insurance, provider networks, healthcare delivery models, healthcare financing, and emerging healthcare business models</li>\n<li>Strong problem solving, analytical, and financial modeling capabilities combined with strong commercial acumen</li>\n<li>Proven ability to structure clear communications for senior executive audiences, navigate complex stakeholder environments, and influence decisions across functions, markets, and senior leadership team</li>\n</ul>","enriched_at":1791041783731},{"id":"job_710136c2-698","title":"Global HNW Strategy, PMO & Governance and New Markets Expansion Drives","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Global-HNW-Strategy--Proposition---Transformation--Senior-Principal_JR-70608-3","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>Build a healthier and more sustainable future for everyone.</p>\n<p>At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.</p>\n<p>Join us to shape what comes next, grow through new experiences and extend your impact across Asia.</p>\n<p><strong>About the Role</strong></p>\n<p>Focusing on Global HNW Strategy, PMO &amp; Governance and New Markets Expansion Drives Global HNW strategic development and planning, cross-market governance, performance optimization, and international market expansion across Hong Kong, Singapore, and emerging markets. Serves as the central Program Management Office (PMO) lead to drive global alignment and govern multi-market strategic priorities with senior management stakeholder management. This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey,both directly and indirectly.</p>\n<p><strong>Roles and Responsibilities:</strong></p>\n<ul>\n<li><strong>HNW Strategic Development, Planning &amp; Benchmarking</strong></li>\n</ul>\n<p>Lead global HNW strategy and execute strategic plans, set regional KPIs, manage portfolio health, and deliver regular competitive benchmarking studies to identify high-priority market opportunities.</p>\n<ul>\n<li><strong>PMO &amp; Cross-Functional Governance</strong></li>\n</ul>\n<p>Run the central Program Management Office (PMO) to track strategic milestones and drive cross-functional delivery, establishing and facilitating SteerCo and ExCo structures across group, regional, and local leadership and delivery teams in HK, SG, and other markets.</p>\n<ul>\n<li><strong>Cross-Border Referral Model and Execution</strong></li>\n</ul>\n<p>Lead the feasibility study, development and execution of the cross-border Referral Model and launch across markets with distributions, legal and compliance teams to ensure robust quality control and governance.</p>\n<ul>\n<li><strong>New Market Expansion and Licensing Initiatives</strong></li>\n</ul>\n<p>Manage end-to-end project workstreams for new international market entry and local entity/license setups, including feasibility assessments, scope definition, and operational readiness.</p>\n<ul>\n<li><strong>Incentives and Performance Management</strong></li>\n</ul>\n<p>Partner with Finance and Actuarial team on performance management initiatives to optimize capital efficiency, product margins, and sales incentive frameworks while aligning governance across markets.</p>\n<ul>\n<li><strong>Support for Regulatory Alignment</strong></li>\n</ul>\n<p>Coordinate regulatory alignment with management presentations or reporting across multi-jurisdictional regulators.</p>\n<p><strong>Job Requirements:</strong></p>\n<ul>\n<li>University degree in Business, Finance, Economics, Strategy or a related discipline; a relevant postgraduate qualification is an advantage.</li>\n<li>Typically 8–12 years of relevant experience in strategy, business planning, transformation, programme management or HNW business.</li>\n<li>Strong track record in translating strategy into actionable roadmaps, KPIs and governance routines, and in managing complex cross-functional initiatives across multiple markets.</li>\n<li>Hands-on experience in project governance, including milestone tracking, risk and dependency management, preparation of SteerCo or ExCo materials, and timely escalation of issues.</li>\n<li>Good understanding of the HNW or UHNW customer segment, cross-border business models, distribution ecosystems and relevant market trends.</li>\n<li>Experience supporting cross-border referral models, new-market feasibility assessments, market entry, entity setup or licensing initiatives is preferred.</li>\n<li>Commercial and financial acumen, with the ability to interpret business performance, product margins, capital considerations and incentive frameworks.</li>\n<li>Sound understanding of legal, risk, compliance and regulatory considerations relevant to multi-jurisdictional financial services initiatives.</li>\n<li>Strong analytical, problem-solving and project management capabilities, with the ability to work independently, manage competing priorities and deliver high-quality outputs within tight timelines.</li>\n<li>Effective written and verbal communication, stakeholder management and influencing skills, with confidence engaging senior management, regional and local teams, external advisers and business partners.</li>\n</ul>\n<p><strong>Others:</strong></p>\n<ul>\n<li>You are required to acquire the relevant license(s) if your job involves regulated activities.</li>\n</ul>","enriched_at":1791041772599},{"id":"job_1a55bc6f-ce6","title":"Brand Marketing and Strategic Alliances","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Brand-Marketing--Specialist--Assistant-Manager-_JR-70606","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Marketing","description":"<p>Create connections that move people and business forward at AIA, where your customer insight, commercial expertise, and ideas contribute to helping millions of people live Healthier, Longer, Better Lives.</p>\n<p>Join us to shape how people engage with health, wellbeing, and protection, grow through new experiences, and extend your impact across Asia.</p>\n<h4>About the Role</h4>\n<p>Reporting to Director, Brand Marketing and Strategic Alliances, you will drive and implement brand marketing and strategic alliances initiatives to support business priorities. This role requires extensive collaboration with different business functions and external partners to maximise business benefits via various engagement and initiatives.</p>\n<h4>Roles and Responsibilities:</h4>\n<ul>\n<li>Support the creation and execution of brand and sponsorship campaigns, including content development and on-ground activations</li>\n<li>Plan and manage publicity strategies and advertising campaigns</li>\n<li>Collaborate closely with internal stakeholders, production houses, PR, marketing agencies to deliver engagement initiatives in a timely and efficient manner</li>\n<li>Support the planning and execution of celebrity engagements and partnerships</li>\n<li>Uphold brand guidelines and governance, and ensure consistency in brand representation across all internal and external communications</li>\n<li>Collaborate with cross-functional teams to ensure consistent brand messaging across all touchpoints</li>\n<li>Oversee project timelines, deliverables, and stakeholder coordination to ensure smooth execution of brand and sponsorship initiatives</li>\n<li>Track campaign performance, prepare post-campaign reports, and manage brand marketing budgets</li>\n<li>Handle ad-hoc projects and administrative tasks as required</li>\n</ul>\n<h4>Minimum Job Requirements:</h4>\n<ul>\n<li>Bachelor’s degree or above</li>\n<li>5+ years of experience in brand marketing, campaign management, or related roles</li>\n<li>Creative thinking with attention to detail and a strong sense of brand aesthetics</li>\n<li>Ability to effectively manage multiple priorities simultaneously in a fast-paced environment</li>\n<li>Strong interpersonal and communications skills</li>\n<li>Strong analytical and innovative problem-solving skills</li>\n<li>Proficiency in Excel, Powerpoint</li>\n<li>Proficiency in English and Chinese</li>\n<li>Digital/social media savvy</li>\n<li>Obtain relevant license if the job involves regulated activities.</li>\n</ul>","enriched_at":1791041748462},{"id":"job_168dab1f-86d","title":"Agency Development Executive","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Premier-Agency-Development--Senior-Analyst_JR-70212-1","location":null,"job_type":"full-time","experience_level":"mid","work_arrangement":null,"category":"Finance","description":"<p>Create connections that move people and business forward at AIA, where your customer insight, commercial expertise, and ideas contribute to helping millions of people live Healthier, Longer, Better Lives.</p>\n<p>Drive and motivate agencies to achieve business targets through marketing and incentive initiatives, supporting PAD projects, events, and providing assistance to intermediate and agency forces.</p>\n<h4>Roles and Responsibilities:</h4>\n<h5>Business Planning</h5>\n<ul>\n<li>Assist in formulating business plans to engage and uplift agency force&#39;s competencies and drive their activity and productivity.</li>\n<li>Implement and promote PAD strategies, initiatives, and events in collaboration with various departments and agency forces to achieve business targets.</li>\n<li>Support agency and company events from planning to execution.</li>\n<li>Prepare and conduct presentations to communicate company/PAD information to agency forces.</li>\n<li>Monitor and review agency production progress and follow up with intermediates.</li>\n<li>Produce regular reports on agency contests and performance for review.</li>\n</ul>\n<h5>Agency Support</h5>\n<ul>\n<li>Provide professional services and support to agencies, liaising with internal departments to resolve complicated issues.</li>\n<li>Handle agency inquiries and provide accurate and timely responses.</li>\n</ul>\n<h5>Other Responsibilities</h5>\n<ul>\n<li>Perform other responsibilities and duties assigned by supervisors to meet operational requirements.</li>\n</ul>\n<h4>Minimum Job Requirements:</h4>\n<ul>\n<li>Degree or above, preferably in Business, Finance, or Economics.</li>\n<li>Minimum 1-3 years of experience in business analysis.</li>\n<li>Experience in the insurance, banking, or wealth management industry is preferable.</li>\n<li>Self-motivated, independent, with strong learning ability, sense of responsibility, and good teamwork skills.</li>\n<li>Good command of spoken and written English and Chinese; proficiency in Mandarin is an advantage.</li>\n<li>Conversant in MS Word applications, including Word, Excel, and Chinese word processing.</li>\n<li>The incumbent must obtain relevant licenses if the job involves regulated activities.</li>\n</ul>","enriched_at":1791041746441},{"id":"job_4f89bfa2-d18","title":"Investment Operations Manager","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Investment-Management/Manager--Investment-Services_JR-70858","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Finance","description":"<p>Build a healthier and more sustainable future for everyone.</p>\n<p>At AIA, your skills, perspective and ideas can contribute to our Purpose of helping millions of people live Healthier, Longer, Better Lives. Across our diverse markets, you will take on meaningful challenges, collaborate with talented colleagues and help turn ideas into positive outcomes for our customers and communities.</p>\n<p>This role contributes to the delivery of customer outcomes that are reliable, thoughtful, and create meaningful impact for customers and society. The role holder is expected to embed a customer first mindset in all decisions and actions by developing a clear understanding of customer needs, taking end to end ownership to resolve issues, and working collaboratively across teams to continuously enhance the customer journey,both directly and indirectly.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Oversee day-to-day investment operations, including trade lifecycle management, cash management, reconciliations and corporate actions.</li>\n<li>Drive operational transformation through process redesign, workflow automation, system enhancements and technology adoption.</li>\n<li>Support fund administration oversight, fund lifecycle events and operational governance activities.</li>\n<li>Drive the adoption and effective use of AI-enabled tools and data-driven solutions to enhance operational efficiency, scalability and control effectiveness.</li>\n<li>Partner with internal and external stakeholders to deliver operational excellence and strategic business objectives.</li>\n</ul>\n<p><strong>A. Investment Operations Oversight (~60%)</strong></p>\n<ul>\n<li>Supervise staff and oversee day-to-day investment operations activities.</li>\n<li>Monitor trade lifecycle activities, settlement status, cash positions and corporate actions processing.</li>\n<li>Oversee outsourcing agents and service providers supporting investment operations.</li>\n<li>Ensure timely resolution of operational issues, reconciliation breaks and settlement exceptions.</li>\n</ul>\n<ul>\n<li>Oversee NAV production, valuation controls and reconciliation processes performed by external service providers.</li>\n<li>Coordinate with custodians, fund administrators, auditors and portfolio managers on operational matters.</li>\n<li>Support fund lifecycle events including fund launches, mergers, restructuring and termination activities.</li>\n</ul>\n<ul>\n<li>Conduct due diligence reviews and oversight of outsourcing providers, custodians and fund administrators.</li>\n<li>Monitor service level performance and escalation management processes.</li>\n</ul>\n<p><strong>B. Operational Transformation and Process Enhancement (~40%)</strong></p>\n<ul>\n<li>Identify process inefficiencies, manual touchpoints, control weaknesses and operational risks and develop target-state operating models.</li>\n<li>Develop and maintain process maps, operating procedures, control frameworks and workflow documentation.</li>\n</ul>\n<ul>\n<li>Drive automation initiatives using available technologies, including Microsoft Power Platform, AI-enabled tools, workflow automation solutions and system integrations.</li>\n<li>Develop automated management reporting, dashboards and operational metrics to improve transparency and decision-making.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Bachelor&#39;s degree in Business Administration, Finance, Accounting, Information Systems or related discipline.</li>\n<li>At least 7 years of relevant experience in investment operations, fund operations, fund administration, middle office or related functions within financial institutions.</li>\n<li>Strong understanding of investment operations, fund administration and operational control processes.</li>\n<li>Experience in operational transformation, process improvement, workflow redesign or automation initiatives.</li>\n<li>Experience in system implementation, enhancement projects and UAT testing.</li>\n<li>Knowledge of NAV oversight, reconciliations, cash management and service provider oversight.</li>\n<li>Familiarity with investment systems such as Aladdin, Eagle, Citidirect or similar platforms.</li>\n<li>Advanced proficiency in Microsoft Office applications, particularly Excel.</li>\n<li>Experience leveraging technology, automation tools or AI-enabled solutions to improve operational efficiency.</li>\n<li>Strong analytical, project management and stakeholder management skills.</li>\n<li>Self-motivated, proactive and able to balance business-as-usual responsibilities with change initiatives.</li>\n<li>Good command of written and spoken English</li>\n</ul>","enriched_at":1791041728861},{"id":"job_247247d6-ade","title":"Strategic Alliances Lead","source_url":"https://aia.wd3.myworkdayjobs.com/en-US/External/job/Hong-Kong-HK-AIA-Hong-Kong--Macau/Strategic-Alliances--Principal--Senior-Manager-_JR-70609","location":null,"job_type":"full-time","experience_level":"senior","work_arrangement":null,"category":"Marketing","description":"<p>Create connections that move people and business forward at AIA. As a Strategic Alliances Lead, you will develop and execute strategic alliance and sponsorship roadmaps to support AIA Hong Kong and Macau&#39;s brand, distribution, and business objectives.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Develop and execute strategic alliance and sponsorship roadmaps</li>\n<li>Identify, evaluate, and recommend new partnership, sponsorship, and business development opportunities</li>\n<li>Support contract negotiation, rights management, and partnership governance</li>\n<li>Establish measurement frameworks and performance KPIs to evaluate sponsorship and partnership effectiveness</li>\n<li>Manage sponsorship and partnership budgets</li>\n<li>Drive integrated activation planning across brand, marketing, digital, customer, agency, and partnership channels</li>\n<li>Provide strategic counsel and recommendations to senior management</li>\n<li>Represent AIA in high-level engagements with key partners, rights holders, industry stakeholders, and event organisers</li>\n<li>Support cross-functional project teams and external agencies</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Bachelor&#39;s degree or above</li>\n<li>7+ years of marketing experience, preferably with sponsorship/liaison experience</li>\n<li>Existing network of alliances contacts</li>\n<li>Ability to effectively manage multiple priorities simultaneously</li>\n<li>Strong interpersonal and communications skills</li>\n<li>Strong analytical and innovative problem-solving skills</li>\n<li>Proficiency in Excel, PowerPoint</li>\n<li>Proficiency in English and Chinese</li>\n<li>Digital/social media savvy</li>\n</ul>","enriched_at":1791041728858}],"category_normalised":[{"category":"finance","count":35},{"category":"sales","count":14},{"category":"marketing","count":12},{"category":"operations","count":11},{"category":"it","count":10},{"category":"legal","count":4},{"category":"healthcare","count":3},{"category":"human resources","count":2}],"velocity":{"weeks":[{"week_start":"2026-08-31","count":25},{"week_start":"2026-09-28","count":66}],"trend":"stable","wow_pct":164},"momentum":{"recent_14d":0,"prior_14d":66,"growth_pct":-100,"classification":"decelerating"},"salary_vs_industry":{"company_median":null,"industry_median":null,"percentile":null,"sample_size":0,"by_region":[],"transparency_pct":0,"industry_transparency_pct":0,"transparency_warning":true},"market_share":{"company_jobs":91,"industry_total":91,"share_pct":100,"rank":1,"peer_count":1},"ai_exposure":{"occupation_weighted_score":0.281,"skill_weighted_score":0.349,"top_exposed_titles":[{"title":"Senior Legal Counsel","count":2,"score":0.167},{"title":"Customer Service Representative","count":2,"score":0.701}],"top_exposed_skills":[{"skill":"LLM Integration","count":3,"score":0.579},{"skill":"Prompt Engineering","count":3,"score":0.579},{"skill":"AI Model Governance","count":3,"score":0.579},{"skill":"Customer Service","count":3,"score":0.495},{"skill":"Communication","count":9,"score":0.316},{"skill":"Insurance Industry Experience","count":3,"score":0.245},{"skill":"Insurance","count":5,"score":0.24},{"skill":"Analytical Skills","count":5,"score":0.231},{"skill":"PowerPoint","count":3,"score":0.221},{"skill":"Marketing","count":3,"score":0.22}]},"peer_set":[],"skills_lq":[],"geographic_shift":{"current":[{"region":"APAC","count":55,"share_pct":100}],"emerging":[],"shrinking":[]},"seniority_anomalies":{"exec_recent_30d":5,"exec_prior_90d_avg":0.7,"exec_growth_pct":614,"notable_exec_hires":[{"title":"Director of Insurance Solutions","location":null,"posted_at":"2026-10-03"},{"title":"Associate Director, Wellness Strategy and Development","location":"Hong Kong, HK","posted_at":"2026-10-03"},{"title":"Product Development, Senior Principal/Principal (Associate Director/Senior Manager)","location":"Hong Kong, HK","posted_at":"2026-10-03"},{"title":"Associate Director, Governance and Control","location":"Hong Kong, HK","posted_at":"2026-10-03"},{"title":"Associate Director, Pension and Investment Compliance","location":"Hong Kong, HK","posted_at":"2026-10-03"}]},"posting_dynamics":{"median_days_open":29,"industry_median_days_open":null,"long_open_count":0,"closure_rate_pct":68}}}}