{"data":{"company":{"name":"ABM 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Manager","source_url":"https://jobs.workable.com/view/oEgmEoSWT1WWyg8i1LfgTv/cleaning-manager-in-wembley-at-abm-uk","location":"Wembley, England","job_type":"Full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>ABM UK is seeking an experienced Cleaning Manager to lead all Housekeeping, Cleaning, Waste Management, Recycling, Environmental Compliance and Pest control operations across London Designer Outlet.</p>\n<p>The Cleaning Manager will be responsible for ensuring the highest standards of cleanliness, presentation, safety and environmental performance across all Front of House and Back of House areas.</p>\n<p>Key Responsibilities:</p>\n<ul>\n<li>Manage all Front of House and Back of House cleaning operations throughout London Designer Outlet.</li>\n<li>Ensure all public areas, malls, entrances, welfare facilities, service corridors, loading bays, car parks and operational areas are maintained to the highest standards.</li>\n<li>Deliver a safe, clean and welcoming environment for customers, retailers, visitors and staff.</li>\n<li>Develop and implement cleaning schedules, work plans and service standards.</li>\n<li>Conduct regular quality inspections and audits to monitor performance and identify areas for improvement.</li>\n<li>Respond effectively to reactive cleaning requirements, incidents and emergencies.</li>\n<li>Manage specialist cleaning activities including deep cleaning, pressure washing and periodic cleaning programmes.</li>\n<li>Ensure all cleaning equipment and machinery are maintained, compliant and fit for purpose.</li>\n</ul>\n<p>Major Events &amp; Trading Activity:</p>\n<ul>\n<li>Plan and manage cleaning and waste operations during Wembley Stadium events, concerts and other periods of exceptional footfall.</li>\n<li>Develop operational plans to support centre events, brand activations, seasonal campaigns and marketing activities.</li>\n<li>Ensure resources are effectively deployed during peak trading periods and major events.</li>\n<li>Maintain a strong operational presence during high-profile activities to ensure service delivery standards are maintained.</li>\n</ul>\n<p>Waste Management &amp; Recycling:</p>\n<ul>\n<li>Hold overall responsibility for waste management operations across the centre.</li>\n<li>Manage waste streams to ensure legal compliance and operational efficiency.</li>\n<li>Drive recycling initiatives and support the achievement of environmental and sustainability objectives.</li>\n<li>Monitor waste segregation compliance and work with retailers to maximise recycling performance.</li>\n<li>Ensure all waste compounds and recycling facilities are maintained to the highest standards.</li>\n<li>Maintain accurate waste transfer documentation and environmental records.</li>\n<li>Produce waste and recycling performance reports for the client and senior management team.</li>\n<li>Lead initiatives to reduce waste disposal costs and improve sustainability outcomes.</li>\n</ul>\n<p>Brand Partner Engagement:</p>\n<ul>\n<li>Build and maintain strong relationships with Brand Partners across the centre.</li>\n<li>Conduct regular retailer visits to support operational standards and educate teams on waste management and recycling procedures.</li>\n<li>Promote best practice in sustainability and environmental compliance.</li>\n<li>Respond professionally and effectively to retailer concerns and operational issues.</li>\n<li>Lead and facilitate Waste Forum meetings and retailer engagement initiatives.</li>\n</ul>\n<p>Pest Control Management:</p>\n<ul>\n<li>Act as the operational lead for site pest control management.</li>\n<li>Manage pest control contractors and monitor service levels.</li>\n<li>Review contractor reports and ensure recommendations and corrective actions are implemented.</li>\n<li>Conduct trend analysis and proactively address potential pest risks.</li>\n<li>Ensure all pest control records, audits and compliance requirements are maintained.</li>\n</ul>\n<p>Leadership &amp; People Management:</p>\n<ul>\n<li>Lead, motivate and develop Cleaning Supervisors and Cleaning Operatives.</li>\n<li>Manage recruitment, induction, training, development and succession planning.</li>\n<li>Conduct performance reviews, return-to-work meetings and disciplinary processes where required.</li>\n<li>Deliver regular team briefings and operational communications.</li>\n<li>Foster a culture of accountability, professionalism and continuous improvement.</li>\n<li>Promote employee engagement and wellbeing across the team.</li>\n</ul>\n<p>Training &amp; Development:</p>\n<ul>\n<li>Take ownership of all training delivery across the Housekeeping operation.</li>\n<li>Ensure all mandatory, compliance and operational training requirements are completed.</li>\n<li>Maintain accurate training records and competency assessments.</li>\n<li>Develop team capability through coaching, mentoring and ongoing development.</li>\n<li>Ensure all colleagues are trained in safe working practices, equipment usage and operational procedures.</li>\n</ul>\n<p>Health, Safety &amp; Compliance:</p>\n<ul>\n<li>Ensure compliance with all Health &amp; Safety legislation, company policies and site procedures.</li>\n<li>Maintain and review risk assessments, COSHH assessments and safe systems of work.</li>\n<li>Investigate accidents, incidents and near misses, implementing corrective actions where required.</li>\n<li>Ensure all team members wear appropriate Personal Protective Equipment (PPE).</li>\n<li>Promote a positive safety culture throughout the operation.</li>\n</ul>\n<p>Crisis Management &amp; Business Continuity:</p>\n<ul>\n<li>Actively participate in site Crisis Management procedures and Business Continuity planning.</li>\n<li>Support emergency response activities and operational recovery plans.</li>\n<li>Participate in crisis management exercises and scenario training.</li>\n<li>Lead and support Fire Drills and emergency evacuation exercises.</li>\n<li>Ensure operational readiness for major incidents and emergency situations.</li>\n</ul>\n<p>Stakeholder Collaboration:</p>\n<ul>\n<li>Work collaboratively with Facilities, Security, Guest Services, Marketing, Technical Services and Centre Management teams.</li>\n<li>Develop strong relationships with contractors, service partners and external stakeholders.</li>\n<li>Attend operational meetings and provide updates on service performance, compliance and environmental objectives.</li>\n<li>Support centre-wide initiatives and projects that contribute to operational excellence.</li>\n</ul>\n<p>Performance, Audits &amp; Reporting:</p>\n<ul>\n<li>Be accountable for achieving all contractual KPIs, Service Level Agreements and annual performance targets.</li>\n<li>Monitor and report on operational performance using agreed reporting mechanisms.</li>\n<li>Participate in internal and external audits and inspections.</li>\n<li>Lead audit preparation and ensure all corrective actions are completed within agreed timescales.</li>\n<li>Produce management reports relating to cleaning performance, waste management, recycling, training and compliance.</li>\n</ul>\n<p>Resource &amp; Roster Management:</p>\n<ul>\n<li>Manage labour resources efficiently to meet business needs and budget requirements.</li>\n<li>Produce effective rotas that support operational demands, annual leave, training requirements and special events.</li>\n<li>Monitor absence, overtime, productivity and workforce utilisation.</li>\n<li>Ensure staffing levels remain sufficient to support service delivery at all times.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home</li>\n<li>Mental Health support and Life Event Counseling</li>\n<li>Get Fit Programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers; Life: Search for resources and tools on topics ranging from family and life to health, money and work; Support: Online chat or telephone service for urgent support in a crisis</li>\n</ul>","enriched_at":1789762594175},{"id":"job_a77cda1c-4d8","title":"Cleaning Operative","source_url":"https://jobs.workable.com/view/b2FDwn6DzK1f2HjfopDm5X/cleaning-operative-in-london-at-abm-uk","location":"London","job_type":null,"experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>We are seeking experienced cleaning operatives with great attention to detail to join our team at ABM UK. As a Cleaning Operative, you will be responsible for carrying out cleaning duties as directed by the Cleaning Manager and Supervisor.</p>\n<p><strong>Main Duties &amp; Responsibilities:</strong></p>\n<ul>\n<li>Office cleaning and workstation cleaning, including IT equipment</li>\n<li>Hard floor cleaning using a buffing machine or scrubber dryer (training provided)</li>\n<li>Vacuuming, dusting, and waste removal</li>\n<li>Cleaning kitchen and vending areas</li>\n<li>Washroom and toilet cleaning</li>\n<li>Pantry cleaning</li>\n<li>Machine carpet cleaning</li>\n<li>Touch point cleaning</li>\n<li>Cleaning crockery</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Previous cleaning experience preferred</li>\n<li>Good communication skills, both verbal and written</li>\n<li>Smart, clean appearance</li>\n<li>Ability to work as part of a team and alone</li>\n<li>Proactive and flexible attitude to work</li>\n<li>Punctual, trustworthy, and with a good eye for detail</li>\n<li>Successful candidates will be required to complete a background verification and undergo security checks, including criminal and credit checks prior to start date</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>24/7 GP access for you and your immediate family</li>\n<li>Mental health support and life event counseling</li>\n<li>Get Fit programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access to Perks at Work, our innovative employee app with discounts, gift cards, and exclusive offers</li>\n</ul>\n<p><strong>Shift Pattern:</strong></p>\n<ul>\n<li>Sunday to Monday, 10pm - 7am (including a 1-hour unpaid break)</li>\n<li>40 hours per week</li>\n</ul>\n<p><strong>Pay Rate:</strong></p>\n<ul>\n<li>£14.80 per hour</li>\n</ul>","enriched_at":1789762553826},{"id":"job_1e9cf23f-4af","title":"Allocator","source_url":"https://jobs.workable.com/view/4SzC18X5hdxJKtaejSxLdW/allocator-in-stansted-airport-at-abm-uk","location":"Stansted Airport","job_type":"Full-time","experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>We are seeking an Allocator to join our team at Stansted Airport, England, United Kingdom. As an Allocator, you will be responsible for ensuring an effective and efficient operation by allocating resources to specific tasks for arriving and departing passengers within the defined time frames.</p>\n<p><strong>Main Duties &amp; Responsibilities:</strong></p>\n<ul>\n<li>Allocate resources to arrival and departing flight tasks to ensure the agreed SLA&#39;s are met using the Inform tool.</li>\n<li>Monitor and capture the information of each passenger&#39;s journey.</li>\n<li>Assist the Duty Manager with ensuring adequate staffing levels are met.</li>\n<li>Keep the Duty Manager informed of any potential delays or problems that may arise to prompt mitigation.</li>\n<li>Collate incoming requests for assistance, update Inform, plan and allocate tasks to staff to meet required service standards.</li>\n<li>Ensure customer requests are met.</li>\n<li>Receive and respond to telephone enquiries from employees and customers in a professional manner.</li>\n<li>Liaise with all airline staff and handling agents.</li>\n<li>Provide detailed reports on accidents and incidents.</li>\n<li>Brief staff on relevant operational matters.</li>\n<li>Identify operational challenges and produce a plan to respond.</li>\n<li>Ensure a fair and consistent approach to employees when allocating work.</li>\n<li>Ensure employees are working appropriately and in a timely manner.</li>\n</ul>\n<p><strong>Person Specification:</strong></p>\n<ul>\n<li>Essential: Strong communication and influencing skills, Management or supervisory experience, Customer service experience, Strong IT and programme operational skills.</li>\n<li>Desirable: Aviation Experience, Multi-lingual.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home.</li>\n<li>Mental Health support and Life Event Counseling.</li>\n<li>Get Fit Programme.</li>\n<li>Financial and legal support.</li>\n<li>Cycle to work scheme.</li>\n<li>Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers, Life: Search for resources and tools on topics ranging from family and life to health, money and work, Support: Online chat or telephone service for urgent support in a crisis.</li>\n</ul>","enriched_at":1789762533057},{"id":"job_9c29d74b-9ec","title":"Wastewater Operative","source_url":"https://jobs.workable.com/view/k91r5bkyZ3Es6daBi4dA7h/wastewater-operative-in-belfast-at-abm-uk","location":"Belfast, Northern Ireland","job_type":"Contract","experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>We are seeking a Wastewater Operative to join our team in Belfast, Northern Ireland. As a leading provider of integrated facility services, ABM plays a crucial role in maintaining a cleaner, healthier, and more sustainable world.</p>\n<p>The successful candidate will operate and monitor the effluent/wastewater treatment plant, carry out routine plant checks, and respond to alarms and operating issues. The ideal candidate will have a relevant technical qualification in water/wastewater treatment, environmental operations, science, or engineering, and practical experience in process-plant operation.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Operating and monitoring the effluent/wastewater treatment plant</li>\n<li>Carrying out routine plant checks and recording process readings</li>\n<li>Responding to alarms and operating issues</li>\n<li>Collecting representative water and effluent samples</li>\n<li>Maintaining deionised water systems</li>\n<li>Supporting controlled chemical additions and production requirements</li>\n<li>Reporting out-of-specification results and supporting investigation and corrective action</li>\n</ul>\n<p>The role requires a methodical and safety-conscious approach to plant operation and chemical handling, strong observation and basic fault-finding skills, and accurate record keeping.</p>\n<p>We offer a range of benefits, including 24/7 GP support, mental health support and life event counseling, a get fit programme, financial and legal support, and a cycle to work scheme.</p>\n<p>The contract is for 3 months, working 39 hours per week, Monday to Friday, with a salary of £32,887.90 per annum.</p>","enriched_at":1789672173761},{"id":"job_57c00d73-255","title":"Night Cleaning Operative","source_url":"https://jobs.workable.com/view/2rMksvvhmm3vacaGmvcW1w/night-cleaning-operative-in-brighton-at-abm-uk","location":"Brighton","job_type":"Full-time","experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>ABM Facility Services UK are looking to recruit Cleaning/Waste Operatives on a full-time permanent basis for a high-profile Shopping Centre in Brighton.</p>\n<p>The successful candidate will need to display the ability to work as part of a team in a physically demanding, fast-paced environment that provides janitorial and waste removal services for the client.</p>\n<p><strong>Main Duties &amp; Responsibilities:</strong></p>\n<ul>\n<li>Working within the janitorial and waste removal team in a Shopping Centre environment, carrying out duties effectively and efficiently.</li>\n<li>Handling waste generated on site via approved waste streams.</li>\n<li>Driving scrubber dryers and operating site equipment.</li>\n<li>Providing a high janitorial service both internally and externally in welfare areas, such as washrooms, break rooms, and the canteen, social areas, such as reception, offices, and the locker room, and production areas, such as the main production floor.</li>\n<li>Using walk-behind and ride-on sweepers and scrubber-dryers, along with other cleaning equipment, ensuring that all equipment is kept clean, well maintained, and in a safe working order.</li>\n<li>Being responsive to any spillages and callouts from the client&#39;s on-site team.</li>\n<li>Communicating effectively with your team and line manager.</li>\n<li>Wearing protective clothing (PPE) and complying with Health &amp; Safety legislation and policies.</li>\n<li>Working on your own initiative as well as part of a team, exhibiting great communication skills, and being able to confidently communicate with team members and those of the client.</li>\n<li>Undergoing full training on all cleaning methods and cleaning equipment.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>A satisfactory response from the Disclosure Board at a basic level and knowledge of health and safety requirements or a willingness to learn.</li>\n<li>Ability to work both independently and as part of a team.</li>\n<li>Ability to quickly adapt to a very busy operational environment.</li>\n<li>Reliable and flexible approach to work.</li>\n<li>Physically fit, as this is an active role.</li>\n</ul>\n<p><strong>Health &amp; Safety Responsibilities:</strong></p>\n<ul>\n<li>Following Group and company policies and procedures at all times.</li>\n<li>Reporting any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment.</li>\n<li>Using all work equipment and personal PPE properly and in accordance with training received.</li>\n<li>Reporting any issues or training needs to your Line manager and/or via your divisional incident reporting system.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>24/7 GP: speaking to a UK-based GP from the comfort of your own home.</li>\n<li>Mental Health support and Life Event Counseling.</li>\n<li>Get Fit Programme.</li>\n<li>Financial and legal support.</li>\n<li>Cycle to work scheme.</li>\n<li>Access Perks at Work, an innovative employee app with perks, discounts, gift cards, cashback, and exclusive offers.</li>\n</ul>","enriched_at":1789672156421},{"id":"job_82119fcb-e4c","title":"Cleaning Supervisor","source_url":"https://jobs.workable.com/view/ew13EDjbJcXXsckghRdwDQ/cleaning-supervisor-in-building-d-five-at-abm-uk","location":"Oxford","job_type":"Part-time","experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>We are seeking a Cleaning Supervisor to join our team at Building D Five, England, United Kingdom. As a Cleaning Supervisor, you will undertake shift management duties, assigning jobs, checking completed work, and auditing using the Element app.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Undertaking day-to-day cleaning tasks set out by management</li>\n<li>Communicating goals and deadlines to team members</li>\n<li>Assisting with appropriate training</li>\n<li>Planning workloads and delegating tasks</li>\n<li>Ensuring paperwork is completed in a timely manner</li>\n<li>Assessing team performance and providing feedback to employees</li>\n<li>Assisting with the daily operation and any ad-hoc tasks</li>\n<li>Ensuring that all team members are familiar with and adhere to the Company&#39;s Policies and Procedures</li>\n<li>Completing HR-related tasks for the staff under your control as agreed with the Manager</li>\n<li>Investigating accidents or incidents and revising risk assessments where necessary</li>\n<li>Providing sufficient cover and allocating cleaning tasks during periods of staff absence or holidays</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Good attention to detail</li>\n<li>Ability to work within a team as well as independently</li>\n<li>Ability to work on own initiative</li>\n<li>Reliable and responsible with a flexible approach to work</li>\n<li>Good communication skills</li>\n<li>Previous cleaning experience and leadership skills required</li>\n<li>Awareness of importance on Health &amp; Safety Policies &amp; procedures</li>\n<li>Excellent customer service skills</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home</li>\n<li>Mental Health support and Life Event Counseling</li>\n<li>Get Fit Programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access Perks at Work, our innovative employee app</li>\n</ul>","enriched_at":1789672130151},{"id":"job_c57af02b-ba9","title":"Mobile Engineer","source_url":"https://jobs.workable.com/view/c3vRZ2icz7SKgkBLnJAgRL/mobile-engineer-in-heathrow-at-abm-uk","location":"Heathrow, London","job_type":"Full-time","experience_level":null,"work_arrangement":null,"category":"Engineering","description":"<p>We are seeking a skilled Mobile Engineer to join our team at ABM UK, based in Heathrow, London. As a Mobile Engineer, you will be responsible for repairing and maintaining plumbing and mechanical fixtures on site.</p>\n<p><strong>Role Overview and Purpose</strong> Your primary responsibility will be to repair all plumber and mechanical fixtures on the contract, as well as perform planned preventive maintenance (PPM) on water hygiene assets in line with the SFG20. You will also be expected to manage workloads, meet deadlines, and arrange quotations for remedial jobs over £500.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Perform maintenance and reactive repairs to plumbing accessories in accordance with current regulations, standards, and manufacturer&#39;s instructions</li>\n<li>Demonstrate mechanical and electrical general competence</li>\n<li>Carry out quoted work repairs and light installation work on gas equipment across our network of sites</li>\n<li>Complete a weekly time sheet correctly and submit it to your line manager</li>\n<li>Submit expenses weekly with all supporting receipts</li>\n<li>Complete all necessary paperwork for the customer whilst on site and obtain a customer&#39;s signature to enable the job attended to be invoiced without any delays</li>\n<li>Identify lifecycle replacement requirements</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Plumbing level 2 &amp; 3 NVQ</li>\n<li>L8 Qualified</li>\n<li>IPAF, PASMA</li>\n<li>Understanding of SFG20 and ability to deliver works to a timescale</li>\n<li>Preferred to have NVQ in Mechanical and/or electrical to backup gas qualifications</li>\n</ul>\n<p><strong>Benefits</strong> We&#39;re proud to offer a great range of benefits including:</p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home</li>\n<li>Mental Health support and Life Event Counseling</li>\n<li>Get Fit Programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access Perks at Work, our innovative employee app where you can find perks, discounts, gift cards, cashback, and exclusive offers</li>\n</ul>","enriched_at":1789672114948},{"id":"job_8f2f2d15-8a0","title":"Cleaning Operative","source_url":"https://jobs.workable.com/view/ix3v2ZWHx7uhsmfd3bQi2L/cleaning-operative-in-old-saint-mellons-at-abm-uk","location":"Cardiff","job_type":"Part-time","experience_level":null,"work_arrangement":null,"category":"Operations","description":"<p>We are seeking a dedicated and reliable Cleaning Operative to join our team at ABM UK in Cardiff. This role is essential to maintaining a clean, safe, and welcoming environment for our clients and visitors.</p>\n<p><strong>Key Responsibilities:</strong></p>\n<ul>\n<li>Perform general cleaning duties, including sweeping, mopping, dusting, and sanitizing.</li>\n<li>Follow established cleaning schedules for assigned areas.</li>\n<li>Handle cleaning supplies and equipment safely and efficiently.</li>\n<li>Respond to any special cleaning requests as needed.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>Good communication skills both verbal and written</li>\n<li>Good customer care skills</li>\n<li>Smart Clean Appearance</li>\n<li>Totally committed to quality</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home</li>\n<li>Mental Health support and Life Event Counseling</li>\n<li>Get Fit Programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access Perks at Work, our innovative employee app where you can find:</li>\n<li>Perks: discounts, gift cards, cashback, and exclusive offers</li>\n<li>Life: Search for resources and tools on topics ranging from family and life to health, money and work</li>\n<li>Support: Online chat or telephone service for urgent support in a crisis</li>\n</ul>","enriched_at":1789671967095},{"id":"job_f5730856-998","title":"Cleaning Supervisor","source_url":"https://jobs.workable.com/view/j5mB4ZsNnHpevwduLuc2aH/cleaning-supervisor-in-exeter-at-abm-uk","location":"Exeter","job_type":"Full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>We are seeking a dedicated and experienced Shopping Centre Cleaning Supervisor to join our team at the Guildhall shopping centre, Exeter.</p>\n<p>The successful candidate will be responsible for overseeing the daily cleaning operations within the shopping centre, ensuring the highest standards of cleanliness, hygiene, and presentation are consistently maintained in this busy, customer-facing environment.</p>\n<p>This is a hands-on supervisory role requiring strong leadership, attention to detail, and the ability to manage both people and performance effectively.</p>\n<p><strong>Main Duties &amp; Responsibilities</strong></p>\n<ul>\n<li>Work hands-on alongside the cleaning team while supervising cleaning operations.</li>\n<li>Lead, motivate, and support cleaning operatives to ensure adherence to company standards and procedures.</li>\n<li>Assist the soft services manager and senior supervisor in coordinating cleaning schedules and allocating resources effectively.</li>\n<li>Ensure all areas of the shopping centre are cleaned in line with agreed specifications and within required timeframes.</li>\n<li>Conduct regular quality inspections and complete audit documentation.</li>\n<li>Deliver training and ongoing development to cleaning staff (BICS training experience advantageous).</li>\n<li>Address and resolve client or tenant complaints relating to cleanliness in a professional and timely manner.</li>\n<li>Monitor stock levels and assist with ordering cleaning supplies and managing equipment inventory.</li>\n<li>Ensure compliance with Health &amp; Safety procedures, COSHH regulations, and safe systems of work.</li>\n<li>Promote a proactive approach to maintaining standards during peak footfall periods.</li>\n<li>Support with any client/customer requests.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>Previous experience as a Cleaning Supervisor, ideally within a shopping centre or high-footfall public environment.</li>\n<li>Strong knowledge of cleaning procedures, techniques, and industry best practice.</li>\n<li>Excellent communication skills.</li>\n<li>Proven leadership and team management ability.</li>\n<li>Confident in handling customer complaints and resolving issues professionally.</li>\n<li>Strong organisational and time management skills.</li>\n<li>High attention to detail and commitment to maintaining quality standards.</li>\n<li>Ability to work flexible hours, including evenings, bank holidays and weekends as required.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home</li>\n<li>Mental Health support and Life Event Counseling</li>\n<li>Get Fit Programme</li>\n<li>Financial and legal support</li>\n<li>Cycle to work scheme</li>\n<li>Access Perks at Work, our innovative employee app where you can find:</li>\n<li>Perks: discounts, gift cards, cashback, and exclusive offers</li>\n<li>Life: Search for resources and tools on topics ranging from family and life to health, money and work</li>\n<li>Support: Online chat or telephone service for urgent support in a crisis</li>\n</ul>","enriched_at":1789495585290},{"id":"job_7bf85cfe-716","title":"Cleaning Team Leader","source_url":"https://jobs.workable.com/view/1TdemCpegbFY6KUVNr8fHu/cleaning-team-leader-in-london-at-abm-uk","location":"London","job_type":"Full-time","experience_level":"senior","work_arrangement":null,"category":"Operations","description":"<p>We are seeking a dedicated and experienced Cleaning Team Leader to join our team at The Sidings, Waterloo. As a Cleaning Team Leader, you will oversee cleaning operations across the shopping centre, ensuring high standards of cleanliness, hygiene, and presentation are consistently maintained in a busy, customer-facing environment.</p>\n<p>Main Duties and Responsibilities:</p>\n<ul>\n<li>Work hands-on as part of the cleaning team while carrying out Team Leader responsibilities</li>\n<li>Lead, motivate, and support cleaning operatives to ensure company standards and procedures are followed</li>\n<li>Support the Contracts Manager in coordinating cleaning schedules and allocating resources effectively</li>\n<li>Ensure all areas of the shopping centre are cleaned to agreed specifications and within required timeframes</li>\n<li>Carry out regular quality inspections and complete audit documentation</li>\n<li>Deliver training and ongoing development for cleaning team members</li>\n<li>Handle and resolve client or tenant complaints relating to cleanliness in a professional and timely manner</li>\n<li>Monitor stock levels and support the ordering of cleaning supplies and the management of equipment inventory</li>\n<li>Ensure compliance with Health and Safety procedures, COSHH regulations, and safe systems of work</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Previous experience as a Cleaning Supervisor, ideally within a shopping centre or other high-footfall public environment</li>\n<li>Strong knowledge of cleaning procedures, techniques, and industry best practice</li>\n<li>Excellent written and verbal communication skills</li>\n<li>Proven leadership and team management ability</li>\n<li>Confidence in handling customer complaints and resolving issues professionally</li>\n<li>Strong organisational and time management skills</li>\n<li>High attention to detail and a commitment to maintaining quality standards</li>\n<li>Ability to work flexible hours, including evenings and weekends, as required</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>24/7 GP: Both you and your 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